Conducting Effective Investigations
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Transcript of Conducting Effective Investigations
Conducting Effective Investigations
Beth CoonanBrownWinick
666 Grand Avenue, Suite 2000Des Moines, IA 50309-2510
Telephone: 515-242-2408Facsimile: 515-323-8508
E-mail: [email protected]
Guiding Principles of a Successful Investigation
• Thorough
• Independent/Neutral
Organization
• Catalog all documents
• Catalog conversations
• Retain all items in a secure location
• Be consistent
Structure
• Determine the appropriate scope
• Determine how you will gather evidence
• Determine how you will conclude the investigation
• Determine how you will record the results
Scope
Are you going down a rabbit hole?
Sabotage
• Documentation Problems
• Interviews
• Promise of Confidentiality
• Delay
• Failure to Remain Neutral
Conducting the Investigation
• Transparency
• Make a Checklist
• Take Notes
Before the Interview
• Identify yourself
• Identify the purpose of the interview
• Indicate how you find yourself as the investigator
• Neutrality
• Documentation
Confidentiality
The NLRB found in the Banner Health Systems case that a confidentiality
instruction was a violation of Section 7 of the National Labor Relations Act.
Respondent
Give the Respondent a full and complete opportunity to provide a meaningful
response to all allegations
Your File
• Tell the Story
• Be Consistent
• Be Organized
Outside Investigations
• History between party and HR Manager
• Complaint involves HR Manager
• Complaint involves C-Suite Executive
• Timing/Size of Investigation
Website: www.brownwinick.comToll Free Phone Number: 1-888-282-3515
OFFICE LOCATIONS:
666 Grand Avenue, Suite 2000Des Moines, Iowa 50309-2510
Telephone: (515) 242-2400Facsimile: (515) 283-0231
616 Franklin PlacePella, Iowa 50219
Telephone: (641) 628-4513Facsimile: (641) 628-8494
DISCLAIMER: No oral or written statement made by BrownWinick attorneys should be interpreted by the recipient as suggesting a need to obtain legal counsel from BrownWinick or any other firm, nor as suggesting a need to take legal action. Do not attempt to solve individual problems upon the basis of general information provided by any BrownWinick attorney, as slight changes in fact situations may cause a material change in legal result.