Procompetence Teachers

as designers of learning

Estonian group In the HSH

(4 -5.4.2013)

http://procompetence.metropolia.fi/

Learning in a meeting with clients. Procompetenceproject as an extended

learning arena (NO)

New tools and ideas for

organizing the students'

work placement

courses (EE).

Multicultural challengesand possibilities in

interaction with parents in school and preschools in

Sweden (SE)

Client-centeredness in Education and Practice

of Social Work (FI)

From Outcomes

towards

Conclusions

PROCOMPETENCE

DESIGN

ADDED VALUE VIA PROCOMPETENCE

INCREASED

HE-INSTITUTIONS

STUDENTS

WORKING LIFE

Institutional competence• Of service-design approach as a pedagogical

tool > curriculum innovation

• Of how to re-design Old TOOLS (interviews, observation, sessions) to a new use to promote learning

• Of Corporate Social Responsibility(participation, service learning)

Student competence• Own experience & reflections on service

design approach to

• A new learning model

• Co-creating a new pedagogical tool

Professional competence• Better services to clients -– improved life

quality of clients

• Intensified collaboration with the HE institution

• More analytic and systematic approach to job competence and its development

co-designers: teachers, tutors, customers

To promote

Customer-

centred

competence

building…

Service design

Lea

rnin

g

Figure 1: PROcompetence Outcomes visualised as a Co-designing

Process

Defining currentworkplacement practices

Re-designing work-placement practices

Evaluating

Work-placementpaths

Growing

as pedagogical

designers

Learning from

clients

Designing learning

into service interventions

• service design approach can be used as a valuable pedagogical tool for building client-centredcompetence in the context of students’ work placement

• service design addresses services from the perspective of clients / learning design from the perspective of students

• Service and learning interfaces aim to be useful, usable, desirable, effective, and efficient from their users point of view

References

• Designing services with innovative methods / Satu Miettinen, Mikko Koivisto (eds.)([Kuopio] : Kuopio Academy of Design, 2009.)

• Wenger Etienne 1998, Communities of Practice Learning, Meaning, and Identity. Cambridge University Press

• Client-centeredness of finnish and estonian nursing students and the support from nursing education to develop it. students' self-evaluation Nurse Education Today, 03/27/2013 http://socialinnovation.typepad.com/silk/ SILK: Starting with People

• Espira Skåredalen Kindergarten –Procomptence Research made by Ingvild Gamst, Helene Nordal, Britt Kristin M. Nilsen Bachelor of Preschool Education at HSH Haugesund. 04.04.2013 (link to PowerPoints http://procompetence.metropolia.fi/)