Concise Writing Part 3
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![Page 1: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/1.jpg)
Writing Workshop SeriesConcise Writing
How not to use a needlessly excessive amount of words to write or compose what you really
want to express or communicate when you have a whole lot to write or compose…
Presenter: Rachael Walker Date: October 23, 2015
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Outline
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Outline
Hitlist Activity
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Outline
Hitlist Activity
Email Etiquette
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Outline
Hitlist Activity
Email Etiquette
Email Activity
![Page 6: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/6.jpg)
Outline
Hitlist Activity
Email Etiquette
Email Activity
![Page 7: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/7.jpg)
Word Economy
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing doing
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
doing
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
doing
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
doing
changes
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
doing
changes
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
doing
changes
![Page 17: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/17.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
doing
changes
recommend
![Page 18: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/18.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge of
doing
changes
recommend
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge of
doing
changes
recommend
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge of
doing
changes
recommend
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge of
doing
changes
recommend
does, knows
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degree
doing
changes
recommend
does, knows
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degree
doing
changes
recommend
does, knows
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degree
doing
changes
recommend
does, knows
![Page 25: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/25.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degree
doing
changes
recommend
does, knows
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Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degree
doing
changes
recommend
does, knows
![Page 27: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/27.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
doing
changes
recommend
does, knows
![Page 28: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/28.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
doing
changes
recommend
does, knows
![Page 29: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/29.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
doing
changes
recommend
does, knows
health program for hospital employees
![Page 30: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/30.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremely
doing
changes
recommend
does, knows
health program for hospital employees
![Page 31: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/31.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremely
doing
changes
recommend
does, knows
health program for hospital employees
![Page 32: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/32.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremely
doing
changes
recommend
does, knows
health program for hospital employees
![Page 33: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/33.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremely
doing
changes
recommend
does, knows
health program for hospital employees
![Page 34: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/34.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremely
doing
changes
recommend
does, knows
health program for hospital employees
![Page 35: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/35.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
doing
changes
recommend
does, knows
health program for hospital employees
![Page 36: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/36.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
doing
changes
recommend
does, knows
health program for hospital employees
![Page 37: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/37.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
doing
changes
recommend
does, knows
The working group’s opinion
health program for hospital employees
![Page 38: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/38.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
utilize, is cognizant of
doing
changes
recommend
does, knows
The working group’s opinion
health program for hospital employees
![Page 39: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/39.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
utilize, is cognizant of
doing
changes
recommend
does, knows
The working group’s opinion
health program for hospital employees
![Page 40: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/40.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
utilize, is cognizant of
doing
changes
recommend
does, knows
The working group’s opinion
health program for hospital employees
![Page 41: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/41.jpg)
Word Economy
Habitual expressions
Redundancies There is…
Noun constructions Active voice
Wordy verbs Vague nouns
Noun strings Adverbs
Prepositional phrases Inflated words
in the process of doing
specific changes
make a recommendation
is doing, has knowledge offactor, area, aspect, degreehospital employee health program
really, very, totally, extremelythe opinion of the group
utilize, is cognizant of
doing
changes
recommend
does, knows
The working group’s opinion
health program for hospital employees
uses, knows
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Activity
Dear neighbour, Our manufacturing establishment will be opening a new store in the neighbourhood of your home in the near future. In the event that you are not already familiar with ABC Shoes, we would like to place emphasis on the advantages of wearing our shoes.
We are of the opinion that we manufacture the highest quality shoes possible. In addition, our shoes carry a one year guarantee. In the event that you are not completely satisfied with out shoes, we will, without delay, repair or replace them without charge. Our policy is not without misinterpretation. We have never refused to repair or replace a pair of ABC shoes, up until this time.
Your attention is called to the fact that in time past, we have found it impossible to offer our customers shoes at sale prices. At the moment, however, we are in the position to offer you an extremely excellent bargain. From October 16 - October 31, the enclosed coupon will enable you to buy any pair of shoes in our new store at a 20% discounted price.
Do not fail to bear in mind that this sale will not proceed after the 31st of October. Visit our new ABC Shoes Stores in the near future. There is no doubt that you will be pleased with our products and our services.
Yours truly, Melvin Shoemaker Sales Manager
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Outline
Hitlist Activity
Email Etiquette
Email Activity
![Page 44: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/44.jpg)
Email Etiquette
![Page 45: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/45.jpg)
Email Etiquette
Email is electronic mail
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Email Etiquette
Email is electronic mailNOT
![Page 47: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/47.jpg)
Email Etiquette
Email is electronic mail
Letter format and formalisms
NOT
![Page 48: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/48.jpg)
Email Etiquette
Email is electronic mail
Letter format and formalisms
NOT
![Page 49: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/49.jpg)
Email Etiquette
Email is electronic mail
Letter format and formalisms
Consider:
NOT
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Email Etiquette
Email is electronic mail
Letter format and formalisms
Consider:
Audience
NOT
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Email Etiquette
Email is electronic mail
Letter format and formalisms
Consider:
AudienceTime between correspondence
NOT
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Email Etiquette
28%
19%14%
39%
Role specific tasksCollaborationResearchEmail
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Email Etiquette
Email is free
28%
19%14%
39%
Role specific tasksCollaborationResearchEmail
![Page 54: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/54.jpg)
Email Etiquette
Email is freeNOT
28%
19%14%
39%
Role specific tasksCollaborationResearchEmail
![Page 55: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/55.jpg)
Email Etiquette
Email is freeNOT
28%
19%14%
39%
Role specific tasksCollaborationResearchEmail
![Page 56: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/56.jpg)
Email Etiquette
Email is free
Opportunity cost
NOT
28%
19%14%
39%
Role specific tasksCollaborationResearchEmail
![Page 57: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/57.jpg)
Email Etiquette
Email is freeNOT
28%
19%14%
39%
![Page 58: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/58.jpg)
Email Etiquette
Email is free
Don’t send it
NOT
28%
19%14%
39%
![Page 59: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/59.jpg)
Email Etiquette
Email is free
Don’t send it
Keep it short
NOT
28%
19%14%
39%
![Page 60: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/60.jpg)
Email Etiquette
Email is free
Don’t send it
Keep it shortInformative subjects
NOT
28%
19%14%
39%
![Page 61: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/61.jpg)
Email Etiquette
Email is free
Don’t send it
Keep it shortInformative subjects
Breaking into points
NOT
28%
19%14%
39%
![Page 62: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/62.jpg)
Email Etiquette
Email is free
Don’t send it
Keep it shortInformative subjects
Breaking into pointsReply to points
NOT
28%
19%14%
39%
![Page 63: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/63.jpg)
Email Etiquette
Email is free
Don’t send it
Keep it shortInformative subjects
Breaking into pointsReply to points
Prioritize
NOT
28%
19%14%
39%
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Email Etiquette
Email is free
Don’t send it
Keep it shortInformative subjects
Breaking into pointsReply to points
PrioritizeMultiple emails
NOT
28%
19%14%
39%
![Page 65: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/65.jpg)
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
![Page 66: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/66.jpg)
Email Etiquette
28%
19%14%
39%
![Page 67: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/67.jpg)
Email Etiquette
Don’t send it
28%
19%14%
39%
![Page 68: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/68.jpg)
Email Etiquette
Don’t send it
When asking a question:
28%
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![Page 69: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/69.jpg)
Email Etiquette
Don’t send it
When asking a question:
Google, Quora, other resources 28%
19%14%
39%
![Page 70: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/70.jpg)
Email Etiquette
Don’t send it
When asking a question:
Google, Quora, other resources
Wait28%
19%14%
39%
![Page 71: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/71.jpg)
Email Etiquette
Don’t send it
28%
19%14%
39%
![Page 72: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/72.jpg)
Email Etiquette
Don’t send it
When answering a question:
28%
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![Page 73: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/73.jpg)
Email Etiquette
Don’t send it
When answering a question:
28%
19%14%
39%
![Page 74: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/74.jpg)
Email Etiquette
Don’t send it
When answering a question:
Written record 28%
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39%
![Page 75: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/75.jpg)
Email Etiquette
Don’t send it
When answering a question:
Written record
Archive and search28%
19%14%
39%
![Page 76: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/76.jpg)
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
![Page 77: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/77.jpg)
Email Etiquette
Keep it short
28%
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![Page 78: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/78.jpg)
Email Etiquette
Keep it short
Email is like an SMS
28%
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![Page 79: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/79.jpg)
Email Etiquette
Keep it short
Email is like an SMS
5 sentence rule
28%
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![Page 80: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/80.jpg)
Email Etiquette
Keep it short
Dear Todd,
There will be a meeting to discuss the new Sage software platform Tuesday, Nov. 2 at 10AM in conference room 2.
Please read the attached information on the software before the meeting.
Thank you, Patty
28%
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Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
![Page 82: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/82.jpg)
Email Etiquette
Informative subjects
28%
19%14%
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![Page 83: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/83.jpg)
Email Etiquette
Informative subjects
Short but informative
28%
19%14%
39%
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Email Etiquette
Informative subjects
Short but informative
70 characters or less
28%
19%14%
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![Page 85: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/85.jpg)
Email Etiquette
Informative subjects
Short but informative
70 characters or less
Email in the subject 28%
19%14%
39%
![Page 86: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/86.jpg)
Email Etiquette
Informative subjects
Short but informative
70 characters or less
Email in the subject
Critical details
28%
19%14%
39%
![Page 87: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/87.jpg)
Email Etiquette
Informative subjects
28%
19%14%
39%
![Page 88: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/88.jpg)
Email Etiquette
Informative subjects
"Save the Date"
28%
19%14%
39%
![Page 89: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/89.jpg)
Email Etiquette
Informative subjects
"Save the Date"
28%
19%14%
39%
![Page 90: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/90.jpg)
Email Etiquette
Informative subjects
"Save the Date"
"Event Title, Save the Date: Date.” 28%
19%14%
39%
![Page 91: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/91.jpg)
Email Etiquette
Informative subjects
"Save the Date"
"Event Title, Save the Date: Date.”
Example:
28%
19%14%
39%
![Page 92: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/92.jpg)
Email Etiquette
Informative subjects
"Save the Date"
"Event Title, Save the Date: Date.”
Example:
Annual Christmas Party, Save the Date: Dec. 3, 8PM
28%
19%14%
39%
![Page 93: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/93.jpg)
Email Etiquette
Informative subjects
28%
19%14%
39%
![Page 94: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/94.jpg)
Email Etiquette
Informative subjects
An email to a book supplier. Your
company has run out of stock of a
popular book, Fun Language Exercises.
You need to order more copies urgently.28%
19%14%
39%
![Page 95: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/95.jpg)
Email Etiquette
Informative subjects
An email to a book supplier. Your
company has run out of stock of a
popular book, Fun Language Exercises.
You need to order more copies urgently.
An email attaching a final report that
you completed, requested by the Chief
of Operations two days ago. You
studied the results of a product trial.
You present your findings with tables,
graphs, and detailed conclusions.
28%
19%14%
39%
![Page 96: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/96.jpg)
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
![Page 97: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/97.jpg)
Email Etiquette
Breaking into points
28%
19%14%
39%
![Page 98: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/98.jpg)
Email Etiquette
Breaking into points
Wall of text
28%
19%14%
39%
![Page 99: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/99.jpg)
Email Etiquette
Breaking into points
Wall of text
28%
19%14%
39%
![Page 100: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/100.jpg)
Email Etiquette
Breaking into points
Wall of text
Use of white space 28%
19%14%
39%
![Page 101: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/101.jpg)
Email Etiquette
Breaking into points
Wall of text
Use of white space
Independent thoughts28%
19%14%
39%
![Page 102: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/102.jpg)
Email Etiquette
Breaking into points
Wall of text
Use of white space
Independent thoughtsQuestions
28%
19%14%
39%
![Page 103: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/103.jpg)
Email Etiquette
Breaking into points
Wall of text
Use of white space
Independent thoughtsQuestions
Use bullet points
28%
19%14%
39%
![Page 104: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/104.jpg)
Email Etiquette
Breaking into points
I had some ideas about using our new Sage software to track renumeration
changes. Is that possible? It doesn't seem possible to do it effectively without putting in a lot of back data. I also thought we might be able to use it to record
promotions. I saw there is a new bulletin on management responsibilities. Did you read it? I think the new employee health program will work out because our
employees have a stake in it, it provides a great benefits package, and it will definitely save us money in the long run.
![Page 105: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/105.jpg)
Email Etiquette
Breaking into points
I had some ideas about using our new Sage software to track renumeration changes.
Is that possible?
- It doesn't seem possible to do it effectively without putting in a lot of back data.
I also thought we might be able to use it to record promotions.
I saw there is a new bulletin on management responsibilities. Did you read it?
I think the new employee health program will work out because:
- our employees have a stake in it,
- provides a great benefits package,
- it will definitely save us money in the long run.
![Page 106: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/106.jpg)
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
![Page 107: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/107.jpg)
Email Etiquette
Reply to points
28%
19%14%
39%
![Page 108: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/108.jpg)
Email Etiquette
Reply to points
Discussion
28%
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![Page 109: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/109.jpg)
Email Etiquette
Reply to points
Discussion
Many points
28%
19%14%
39%
![Page 110: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/110.jpg)
Email Etiquette
Reply to points
You can't use Sage to track renumeration changes at the moment, but you will be able to do so once we upgrade near the end of the year. Talk to Patty in IT for updates. You’re right that switching will be a lot of work. We are considering hiring temporary data entry technicians. It’s a great idea to use it to track promotions. We’ll be looking into that as well. I haven't seen the bulletin. Can you send it? It’s great that employees feel involved in the health plan. Unfortunately, we might not be able to include the allergy tests in the yearly exam, as it’s too expensive. The prevention program will certainly save us money.
From: Todd in HR >I had some ideas about using our new Sage software to track renumeration changes. Is that possible? > - It doesn't seem possible to do it effectively without putting in a lot of back data. >I also thought we might be able to use it to record promotions. >I saw there is a new bulletin on management responsibilities. Did you read it? >I think the new employee health program will work out because: > - our employees have a stake in it, > - provides a great benefits package, > - it will definitely save us money in the long run.
![Page 111: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/111.jpg)
Email Etiquette
Reply to points
>I had some ideas about using our new Sage software to track renumeration changes. Is that possible?
No, not at the moment. It will me once we upgrade at the end of the year. Talk to Patty in IT for updates.
> - It doesn't seem possible to do it effectively without putting in a lot of back data. Indeed. We are considering hiring temporary data entry technicians.
>I also thought we might be able to use it to record promotions. Great idea! We’ll be looking into this as well.
>I saw there is a new bulletin on management responsibilities. Did you read it? I haven’t seen it. Can you send it?
>I think the new employee health program will work out because: > - our employees have a stake in it,
This is great. > - provides a great benefits package,
Unfortunately, we might not be able to include the allergy tests in the yearly exam, as it’s too expensive. > - it will definitely save us money in the long run.
Agreed!
![Page 112: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/112.jpg)
Email Etiquette
>I had some ideas about using our new Sage software to track renumeration changes. Is that possible?
No, not at the moment. It will me once we upgrade at the end of the year. Talk to Patty in IT for updates.
> - It doesn't seem possible to do it effectively without putting in a lot of back data.
Indeed. We are considering hiring temporary data entry technicians.
>I also thought we might be able to use it to record promotions. Great idea! We’ll be looking into this as well.
>I saw there is a new bulletin on management responsibilities. Did you read it?
I haven’t seen it. Can you send it?
>I think the new employee health program will work out because: > - our employees have a stake in it,
This is great.
> - provides a great benefits package, Unfortunately, we might not be able to include the allergy tests in the yearly exam, as it’s too expensive.
> - it will definitely save us money in the long run.
Agreed!
![Page 113: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/113.jpg)
Email Etiquette
Reply to points
28%
19%14%
39%
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Email Etiquette
Reply to points
Exceptions:
28%
19%14%
39%
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Email Etiquette
Reply to points
Exceptions:
Single point reply
28%
19%14%
39%
![Page 116: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/116.jpg)
Email Etiquette
Reply to points
Exceptions:
Single point replyDelete unnecessary points 28%
19%14%
39%
![Page 117: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/117.jpg)
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
![Page 118: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/118.jpg)
Email Etiquette
Prioritize
28%
19%14%
39%
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Email Etiquette
Prioritize
Place action items first
28%
19%14%
39%
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Email Etiquette
Prioritize
Place action items first
Example: 28%
19%14%
39%
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Email Etiquette
Prioritize
Place action items first
Example:
Two paragraphs on the criteria for new
requirements.
Can you send me a list of our products that meet this criteria before Dec 1?
28%
19%14%
39%
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Email Etiquette
Prioritize
Place action items first
Example:
Can you send me a list of our products
that meet this criteria before Dec 1?
Two paragraphs on the criteria for a new requirements.
28%
19%14%
39%
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Email Etiquette
Prioritize
Place action items first
Example:
Can you send me a list of our products
that meet this criteria before Dec 1?
Two paragraphs on the criteria for a new requirements.
28%
19%14%
39%
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Email Etiquette
Prioritize
Place action items first
Example:
Can you send me a list of our products
that meet this criteria before Dec 1?
Two paragraphs on the criteria for a new requirements.
28%
19%14%
39%
the following
![Page 125: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/125.jpg)
Email Etiquette
Prioritize
28%
19%14%
39%
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Email Etiquette
Prioritize
Only the top 5 lines will be read
28%
19%14%
39%
![Page 127: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/127.jpg)
Email Etiquette
Prioritize
Only the top 5 lines will be read
Sort remaining points 28%
19%14%
39%
![Page 128: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/128.jpg)
Email Etiquette
Email is free
Don’t send it
Keep it short Informative subjects
Breaking into points Reply to points
Prioritize Multiple emails
NOT
28%
19%14%
39%
![Page 129: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/129.jpg)
Email Etiquette
Multiple emails
28%
19%14%
39%
![Page 130: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/130.jpg)
Email Etiquette
Multiple emails
Distinct topics
28%
19%14%
39%
![Page 131: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/131.jpg)
Email Etiquette
Multiple emails
Distinct topics
Individually processed emails 28%
19%14%
39%
![Page 132: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/132.jpg)
Email Etiquette
Multiple emails
I had some ideas about using our new Sage software to track renumeration changes. Is that possible?
- It doesn't seem possible to do it effectively without putting in a lot of back data.
I also thought we might be able to use it to record promotions.
I saw there is a new bulletin on management responsibilities. Did you read it?
I think the new employee health program will work out because: - our employees have a stake in it, - provides a great benefits package, - it will definitely save us money in the long run.
![Page 133: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/133.jpg)
Email Etiquette
![Page 134: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/134.jpg)
Email Etiquette
Use plain text instead of rich text
![Page 135: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/135.jpg)
Email Etiquette
Use plain text instead of rich text
Longer to deliver
![Page 136: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/136.jpg)
Email Etiquette
Use plain text instead of rich text
Longer to deliver
Considered spam
![Page 137: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/137.jpg)
Email Etiquette
Use plain text instead of rich text
Longer to deliver
Considered spamMessy formatting
![Page 138: Concise Writing Part 3](https://reader034.fdocuments.in/reader034/viewer/2022042610/58aa2f441a28abbb108b5513/html5/thumbnails/138.jpg)
Outline
Hitlist Activity
Email Etiquette
Email Activity
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Email Etiquette
Email 1: An email to your line manager about a training course you would like to go on. Ideas: what the course will teach you; why you would like to go; how you and the organization will benefit; basic information like the cost and dates; whether you want the company to pay all or just a part of the cost etc.
Email 2: An email to all staff about a special event that is going to take place inside the organization. Ideas: a product launch? an anniversary? somebody leaving after long service? basic information like dates and times; what will happen at the event; any action you want staff to take etc.
Email 3: An email to all staff announcing a change in policy or procedure. Ideas: changes to the security procedures in the building? changes to Health and Safety procedures? changes to some aspect of working conditions like office hours or lunch breaks? changes to company policy about personal use of the Internet during working hours? changes to some aspect of company ‘perks’ like a mobile phone, laptop or health club membership?