Concho ValleyService Delivery Plan

Step 1:

Develop a basic template for use in each County that incorporates:

1. Statement of Requirement

2. Goals and Objectives3. Needs Assessment4. Assets Available5. Planning Assumptions6. Method of Service

7. Projected Outcomes

Statement of Requirement

To develop a comprehensive service deliveryplan to ensure that workforce developmentservices are provided throughout _________County.

Goals and Objectives

1. Serve all eligible Choices, Food Stamp & Welfare-to-Work clients.

2. Provide GED, ESL and/or literacy3. Provide child care services4. Serve all eligible WIA clients5. Provide Employment Services (Project RIO,

Veterans, TAA/NAFTA, Migrant & Seasonal Farm Workers)

6. Link with employers

7. Link with providers

8. Link with partners

Needs Assessment

1. Known Sourcesa. Food Stamp rollsb. TANF Choices & Welfare-to-Work c. Child Cared. Tex. Dept. of Protective & Regulatory

Servicese. ES – TWC Host Regulationsf. Public Schoolsg. Alternative Schools

A. Clients

Needs Assessment (con’t)

h. County Health Departmentsi. Chambers of Commercej. Child Care providersk. Job Corp

Needs Assessment (con’t)

2. Unknown Sourcesa. Adult Probationb. Dislocated workersc. Youth

d. County and/or Tx. A & M Extension Agentse. Day labor source

f. Libraryg. Churchesh. Social service agencies

Needs Assessment (con’t)

B. Identifying Potential Providers1. Churches/Faith-based organizations

2. Community-based organizations3. Government Agencies

4. Educational entities

5. Alcohol & Drug Abuse agencies

6. Private businesses/organizations

Needs Assessment (con’t)

C. Identifying Employer Needs1. Chambers of Commerce2. Economic Development (City Gov’t)3. Vocational schools/high schools4. Newspaper5. School-to-Work

Needs Assessment (con’t)

D. TransportationE. Facilities

F. Literacy educationG. Child CareH. PartnersI. Type of Service

J. EquipmentK. Money

Assets Available

Your needs assessment will determine what assetsare available, where there may be gaps and whatbarriers to employment will exist within that County.

Planning Assumptions

A. Workforce structure will remain as outlined in H. B. 1863

B. Funding at current level

C. Staff availability

Method of Service

A. Workforce CenterB. Satellite – full-timeC. Satellite – part-timeD. TelecenterE. Roving case managerF. Self-serviceG. No In-County serviceH. Other optionsI. Combinations

Projected Outcomes

A. Efficient use of fundsB. Return on investmentC. Expanded coverageD. Lower unemploymentE. Serve more clients in their own countiesF. Increase client populationG. Employer-driven programH. Develop partnershipsI. Refine provided servicesJ. Meet goals and objectives

Projected Outcomes (con’t)

K. Expand availability of child care services

L. Improve/increase child care services

M. Expand availability of transportation

N. Increase community presenceO. Increase community awarenessP. Modernize servicesQ. Expand use of technology in service delivery

Step 2:

The workgroup meets with the County Judge, representative Board members and employers toreview and finalize the service delivery plan.

Step 3:

A. Implementation

1. Locate facility or facilities, if needed

2. Equip the facility or facilities

3. Hire staff

4. Provide designated services