Concept to Cash - Energized Work Presentation

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CONCEPT TO CASH Presented by Simon Baker and Gus Power 16-May-2010

description

Software isn't the product. The product is the experience generated by the customer's interaction with the software running on some hardware. Viewing product development as a system, this session explores how we use short learning loops to test business assumptions, delight customers, drive profit for the business, and continuously improve how we work. It includes a look at how we create software from the outside in and test-drive operational aspects of the product such as environment management, monitoring and failover.

Transcript of Concept to Cash - Energized Work Presentation

Page 1: Concept to Cash - Energized Work Presentation

CONCEPT TO CASH Presented by Simon Baker and Gus Power

16-May-2010

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© 2010 Energized Work 2

simon baker twitter @energizr skype simon.energizr [email protected]

gus power twitter @guspower skype gus.j.power [email protected]

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© 2010 Energized Work 3

twitter

#concept2cash #spa2010

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http://www.energizedwork.com/ sessions/concepttocash

session stuff at

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delight

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customers

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follow

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the money

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who knows?

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feedback

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measurement

‘a system is no better than its sensory organs’

- systemantics, gall

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insight

‘the purpose of analysis is to give us insight’

- understanding variation, wheeler

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time

distance

12

information decays

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experiments are learning cycles

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concrete experience

reflective observation

active experimentation

abstract conceptualization

- learning styles model, kolb

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release

investment

story

slice

pomodoro

plan

check

do act

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are we building the right thing?

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are we building the thing right?

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investment are we building the right thing?

<= 3 months

charter

assess

delivery invest

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investment | profit and loss are we building the right thing?

Energized Work

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investment | fund incrementally are we building the right thing?

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investment are we building the thing right?

<= 3 months

charter

assess

delivery invest

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investment | product stream are we building the thing right?

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investment | operational performance are we building the thing right?

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release are we building the right thing?

1 week

prepare / prioritize

show

play release

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release | mood are we building the right thing?

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Mood of the Customers

Positive Meh Negative

Mood of the Business

CTO Sponsor Editors Channels PM

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release | sustain throughput are we building the right thing?

0

20

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30/1

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Sto

ries

Throughput [ Per Week ]

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release | profit, revenue and cost are we building the right thing?

-1,000,000

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

£

[ Accumulated ] Profit, Revenue and Capacity Cost

Capacity Cost Profit Revenue

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release | sleeping money are we building the right thing?

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05/0

2 12

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2 26

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3 25

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01/0

4 08

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4 22

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£

Total Sleeping Money

Inventory Started WIP Ready to Start WIP Prepared WIP

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release are we building the thing right?

1 week

prepare / prioritize

show

play release

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release | effectiveness are we building the thing right?

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Repaid Debt Fixed Defects Debt Defects

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Effectiveness [ Per Week ]

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release | work in process are we building the right thing?

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Sto

ries

Flow [ Per Week ]

THROUGHPUT INVENTORY STARTED READY TO START PREPARED

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release | software isn’t the product are we building the thing right?

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release | make time for innovation are we building the thing right?

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story are we building the right thing?

~ 2 days

pull

done?

implement queue for release

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story | iterating functional depth are we building the right thing?

- jeff patton

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story are we building the thing right?

~ 2 days

pull

done?

implement queue for release

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Owner

Morning

After lunch

Owner Day 1 Day 2

Kris Odette Kev Pirate Rob

Odette Kev Gus Kris

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story | rolling ownership are we building the thing right?

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story | generalizing specialists are we building the thing right?

‘for there can be no mind so inept, that after devoting itself to one single thing and doing it constantly, it should fail to do it well’

- da vinci

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slice are we building the right thing?

~ 2 hours

agree new slice

feedback

implement adjust

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slice | opportunities for feedback are we building the right thing?

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slice are we building the thing right?

~ 3 hours

agree new slice

feedback

implement adjust

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slice | work from the outside in are we building the thing right?

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slice | broken builds are annoying are we building the thing right?

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pomodoro are we building the right thing?

25 minutes

select most relevant task

review progress

work on task

refocus

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pomodoro are we building the thing right?

25 minutes

select most relevant task

review progress

work on task

refocus

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pomodoro | test-driven development are we building the thing right?

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don’t aim at targets

‘measures should reflect the true purpose of the people doing the work’

- freedom from command and control, john seddon

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small is beautiful

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understand why

time

weeds

investment

pomodoro

slice

story

release

pull a new story

identify slice discuss acceptance criteria

showcase release features

re-invest

start first pomodoro

get feedback exploratory testing pair swap

stand-up

product champion accepts story is done

finish pomodoro set pull in updates from other pairs

customers business product

economics

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listen

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attitude willingness to change

awareness understanding context

+

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include customers

concept to cash

measure success in terms of customer satisfaction and profit

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use insight and feedback to learn and improve

concept to cash

tie every action to the big picture

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make decisions at the coalface

concept to cash

make economics part of every decision

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twitter #concept2cash #spa2010

http://www.energizedwork.com/ sessions/concepttocash

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