Concept presentation 29 th. may Tallinn. Presentation Axel Jensen Director of GBU since august 2005....
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Transcript of Concept presentation 29 th. may Tallinn. Presentation Axel Jensen Director of GBU since august 2005....
Concept presentation 29 th. may Tallinn
Presentation
• Axel Jensen • Director of GBU since august 2005.• Responibel of business development • Earlier experience from retail
– Metro Cash and Carry ( Wholesale )– Statoil ( Gasstations & Convenience stores ) – Apotekernes ( Pharmacies ) – GuldBageren ( Artisan bakery )
Agenda
• Presentation of the GuldBageren concept • Benefits by being a part of a chain • Questions
History of the GuldBageren A/S
• Voluntary chain• Established in 1989 by 18
bakers• 40 members in 1999• 100 members in 2000• 175 members in• Today 122 members and 143
high profiled GuldBager outlets
What’s a voluntary chain
• Having the benefits by working in common
• High degree of indepence regarding management of own business
• No economic resposibility for other chain members
• Free to leave with short notice
To be a chain member is seen as a way to increase the revenue, base to get a lot of problems solved and focus on procuction and sale
Results / economic benefit
Level of cooperation / loyalty
GuldBageren A/S
• Managed by a board of regional elected members
• Main office in Fredericia • Manning
– Director of chain
– Reception and marketing 2 persons
– Finance 2 persons
– Consultants 3 persons
• Owner of GBU
GBU A/S
• Subsidiary of GuldBageren A/S
• Established 2005
• Purpose to develop activities which will contribute to the strenght of GuldBageren A/S and connected partners – Education– Insurance program – Datawarehouse – Business and concept development
Rules of membership • Education as an artisan
baker • Bakery with high level of
quality and wide assortment
• Good financial status • Be in a non competitive
area for other members of GuldBageren
GuldBageren
GuldBageren
Obligations • Be shareholder • Loyal to the mandatory
supplierprogram • Participate in marketing
program • Economi• Training and education
program
A short trip to a danish GuldBageren member
Trends in the danish market
• Strong danish consumer economi • Focus on healt, origin and nutrision • Severe reduction in the numbers of
artisan bakeries • Growth in competition from bake-off
and in-store bakeries • Manning problems
The strategy
• Quality• Assortment • Service
Major concept elements • Marketing program
• Campaigns
• Common assortment
• Krummeklub
• In-store tv media
• Common shopfront / clothing program
• Packething program
• Internet / intranet
• Economic• Annual account regarding revenu and
costs
• Consultants• Education program
• Management
• Staff full and part time
QualityAssortment Service
Marketing program • Marketing program
• Campaigns • TV • Bill boards • Magazines • Radio spots • POS
Marketing program
• Marketing program • Campaigns
• Common assortment
• Dalily cake speciality offer
• All week bread &
cake specialities
Marketing program
• Marketing program • Campaigns
• Common assortment
• Krummeklub ( loyalty club )
• New consumer groups
• Rais shop visit frequency
• Raise average sale
Marketing program • Marketing program
• Campaigns
• Common assortment
• Krummeklub
• TV instore media
Remote TV system1-2 screens in every outletCampaign & product informationControlled from Main officeOne supplierBoost sale of specific GuldBageren products (increase 15-30%)
Marketing program • Marketing program
• Campaigns • Common assortment • Krummeklub • TV instore media • Common shopfront / clothing
program
Marketing program • Marketing program
• Campaigns • Common assortment • Krummeklub • TV instore media • Common shopfront / clothing
program
Marketing program • Marketing program
• Campaigns • Common assortment • Krummeklub • TV instore media • Common shopfront / clothing program • Packething program
Marketing program
• Marketing program • Campaigns
• Common assortment
• Krummeklub
• TV instore media
• Common shopfront / clothing program
• Packething program
• Internet / intranet
• Information about :
– Working committees
– Campaigns
– Products
– Krummeklubben
Objetctives of education • Increase profit • Improve the customer
relationship • Develop chain and members
regarding the future • Increase the speed of changeing
processes• Attract new qualified employees
and upgrade the existing already employed
Strategy – the steps
Assortment & Interior design
Education
IT – info
Marketing
Strategy for education
Sale
Management
Products & operation
Full and part time employes Management
Strategy for education
Salg
Management
Products & operation
Sales manager Owners
In the shop by the consultant’s
Areas of education • Staff, recruitment,
employing, and dismission • Sales management,
communication, motivation • Economi, book-keeping,
key figures, and budgetmangement
• Campaigns and marketing
• IT, Internet, Excel, Word,
Summary We are a chain based on 122 voluntary
members All our members are artisan bakers We are highly profiled in our market Development are a ongoing process in
GuldBageren We are open for sharing our knowledge
Questions ?
Thank you for your attention