Concept Draft 12-11-16

Welcome to Kansas City!

Transforming Child Welfare in Missouri, USA “Child protection agencies are not the child welfare system, they are one part of it. It takes a community to ensure the safety and

wellbeing of children.”

“Nothing ever changes until it becomes what it is”

Snapshot of Foster Care DataPerspectives of Young People and Frontline

Practitioners

Listening, Learning, Forwarding to Action

8,000

8,500

9,000

9,500

10,000

10,500

11,000

11,500

12,000

12,500

13,000

13,500

14,000

Jul-9

3 Ja

n-94

Jul-9

4 Ja

n-95

Jul-9

5 Ja

n-96

Jul-9

6 Ja

n-97

Jul-9

7 Ja

n-98

Jul-9

8 Ja

n-99

Jul-9

9 Ja

n-00

Jul-0

0 Ja

n-01

Jul-0

1 Ja

n-02

Jul-0

2 Ja

n-03

Jul-0

3 Ja

n-04

Jul-0

4 Ja

n-05

Jul-0

5 Ja

n-06

Jul-0

6 Ja

n-07

Jul-0

7 Ja

n-08

Jul-0

8 Ja

n-09

Jul-0

9 Ja

n-10

Jul-1

0 Ja

n-11

Jul-1

1 Ja

n-12

Jul-1

2 Ja

n-13

Jul-1

3 Ja

n-14

Jul-1

4 Ja

n-15

Jul-1

5 Ja

n-16

Jul-1

6 Ja

n-17

Jul-1

7

Point in Time Children in LS1Highest Population = 13,578 in April 2016

Population = 13,548 in June 2017July 1993 to Date

7

“If we’re not moving forward, we’re falling back; we are swimming upstream

everyday, until the day we turn the river.”

Listening, Learning, Forwarding to Action

“Changing systems for children & families often involves starting from a

different place”

Philosophy/Culture x Practice x Quality= Results (Consistent & Improving)

Evidence-Informed Practices,

Workforce & System Capacity

Exemplary Outcomes for

Children & Families

Practice Quality

Philosophy

Culture

Results

Strong Organizations & Community Partnerships

The Results Cycle – Culture Matters“We must begin by examining our unproductive assumptions about

children, families, and communities and deliberately change our behavior and relationships to support better results”

Adapted from the work of Thomas Crane, Heart of Coaching

BELIEFSValues, judgments,

interpretations, assumptions, “attitude”

BEHAVIORStyle, openness,

habits, skills, practices,“action”

RELATIONSHIPSTrust, rapport,

collaboration, sharing, “connection”

RESULTSOutcomes, impact, accountabilities, improvements, “performance”

Leadership

Implementing a Values-Based and Evidence-Informed Practice Model

Listening, Learning, Forwarding to Action

Missouri Children’s DivisionStatewide Practice Model

Implement a child and family centered philosophy and evidence-informed practice model

with front-line practitioners acting as change agents to partner effectively with parents & communities

enabling families to remain intactwhile supporting sustainable change.

Child and Family Centered Practice ModelStructured Decision Making and Differential Response for intake, assessment, and focus

Five Domains and Trauma Informed Care as philosophical foundation for seeing children and families accurately and creating trauma-informed pathways to wellbeing.

Signs of Safety as core child protection practice

Team Decision Making (TDM) applied to key custody and placement decisions.

Concept Draft 12-11-16

“Living our core beliefs and principles requires us to maintain hard heads and soft hearts - doing what’s right, even though

it’s hard, while always remembering why it matters”.

Listening, Learning, Forwarding to Action

(Fixsen & Blase, 2008)

Performance Assessment

Coaching

Training

Selection

Systems Intervention

FacilitativeAdministration

Data Driven

Adaptive Technical

Integrated & Compensatory

Leadership

NIRN Implementation Drivers

Graphics by Steve Goodman, 2009

Forwarding to Action“The culture changes in an organization or system at the

point a critical mass of leaders, team members, and partners have changed their beliefs, habits, and behaviors.”

Adapted from Tom Crane, Heart of Coaching

TEMM leads to effective practices, culture change, and results:

Ø Teaching, support curiosity and learningØ Expectations for attitude, behaviors and relationshipsØ Modeling, coaching, and alignmentØ Monitoring, feedback, and measurement

“Go to the people, live among them, learn from them, love them. Start with what they know, build on what they have. And of the best leaders, when

their task is done, their work completed, the people will say – we have done it ourselves”.

Taoist Tradition

Forwarding to Action Exploration & Installation

“Starting from a different place” by engaging, exploring, developing

Walk in Your Shoes to learn from & engage front-line practitioners and family experiences.

Child & Family Centered Services Redesign - developed values and operating principles, proposed policy and practice changes (e.g. start doing, do more or less, stop doing).

Leadership Development throughout the (e.g. NCWWI Leadership Academies, Transformational Coaching).

“Starting from a different place” by engaging, exploring, developing

Community Conversations (7) to build collaboration, surface and challenge assumptions, understand new possibilities, and create readiness for change.

Signs of Safety exploratory meeting (October 9 – 10, 2014 with Children’s Division Executive Team.

Jackson County/KC Implementation Kick-Off with key partners and staff (May 11-12, 2015).

Community Conversations - Informing and Signaling Change, Engaging Partners

Signs of Safety’s Alignment with Emerging Missouri Policy and Practice Priorities

Seeing families accurately through full frame of their lives.

Critical inquiry: Always prepared to admit you may have it wrong

Engaging families, youth, children, and communities as partners.

“Working relationships are fundamental with families & professionals”

Signs of Safety’s Alignment with Emerging Missouri Policy and Practice Priorities

Making informed decisions through inclusive processes, data, measurement, and research.

“Practice-based evidence drives learning & innovation”

Strengthen frontline practice and support programs that work. “Families and front line practitioners are the arbiters

of whether practice works”

“Organizations need leaders who can impart a persuasive and durable sense of purpose and direction, rooted deeply in values and the human spirit. Leaders must be deeply reflective, actively thoughtful, and dramatically explicit

about core values and beliefs. Reframing Organizations -Lee Bolman, Terrence Deal

Forwarding to Action Initial Implementation

Initial Implementation Strategies� Establish Missouri Children’s Division Jackson County Signs of

Safety implementation team

q Ensure diverse representation meeting at least monthlyq Drive and monitor implementation in line with the planq Coordinate policy alignment with Signs of Safety q Facilitate Signs of Safety adaptations for different areas of service (such

as fostering and adoptions), q Identify and address emerging issues

� Adopt a whole system approach to implementing Signs of Safety with aligned policy and procedures, reviewing progress, and constantly drawing on front line practitioner experience

Systemic approach involved starting and doing more of some things, while stopping or doing less of others …

� Includes structures, processes, methods for communication and management.

� Relationship and interpersonal or cross-organizational dynamics.

� How time and attention is directed.

� Policies, procedures, or practices that may be misaligned, redundant, distracting, or harmful.

Initial Implementation Strategies� Policy alignment and streamlining (policy statements,

procedures, forms that direct and guide practice)

� Actively inform and engage partner agencies and individuals beginning with individual meetings with the judiciary and community overviews

� Basic and advanced training, sustained coaching and development opportunities, and driving learning through workplace activities and supervision

q Child Welfare Practitioner Training

q Supervisory Training

q Coaching Calls

q Learning Labs

q Practice Learning Development Program © 2010-2015 Safe Generations

“Jumping in Right Away”Practice Driven Learning

Practitioners and families:• Three columns• Scaling questions• Engaging children• Word and picturesSystemic support:• Structural arrangements• Learning strategies• Leadership imperatives

Signs of Safety Implementation

“The pursuit of excellence requires us to be proud and hopeful, and chronically dissatisfied and on the move!”

Going to ScaleFull Implementation

Building system capacity • Training, coaching,

consultation Safe Generations and Resolutions

• Supervisor development, basic and advanced

• Consultation to administration, middle managers, support staff and specialists

• Development of catalysts and trainers

• Practice enhancements and alignment

• Planning for full implementation

Taking Signs of Safety to ScaleFull Implementation Strategies

� Developed implementation “hubs” in each region� Proactive meetings with the judiciary and other key

partners; and strategic problem solving as needed� Assigned state level liaisons to each region and developed

field-based managers and supervisors� Engaged local implementation teams� Shared lessons learned and developed planning tools� Integrated with other strategies based on practice level

experience, technical assistance, and leadership strategies

Missouri Practice

Model Hubs

Practice Model Hub Site =

Taking Signs of Safety to ScaleFull Implementation

� Utilized “hubs”, internal capacity of catalysts and trainers, and external support from Safe Generations to train all staff and launch practice statewide (2017)

� Communities throughout the state at different stages of development – building stakeholder support by providing information, addressing fears, and developing internal and external champions

� Policy alignment, internal capacity, and practice integration strategies promote sustainability

� Strengthening executive and middle management engagement, skills, and alignment

Thanks to Missouri’s amazing child welfare practitioners! Your artistry, passion, and commitment transform lives! Special thanks to our courageous young people and

families who challenge us to do better, embrace change, and teach us so much. We are forever grateful to Safe Generations, Signs of Safety catalysts, program development

staff, and partners who support this important work!

For more information ….Contact: Tim Decker, Director, Missouri Children’s Division(573)526-6009 or Tim.Decker@dss.mo.gov

Workforce Development in Missouri Videoshttps://www.youtube.com/watch?v=-fHaoWyt7mQ&feature=youtu.behttp://ncwwi.org/index.php/leading-through-understanding-the-role-of-life-stories

Five Domains of Wellbeing http://www.ncjfcj.org/sites/default/files/NCJFCJ-Synergy-Winter2016-Final-ForWeb.pdf

Missouri Model: “Developmental Framework” and Missouri CD Foundation: “Trauma Informed Pathways to the Five Domains of Wellbeing”, Sept. 2016 https://dmh.mo.gov/trauma/

Signs of Safety Child Protection Framework Video Overview: http://www.signsofsafety.net/signs-of-safety-2/Briefing Paper: ttps://www.westsussex.gov.uk/media/3180/signs_of_safety_overview.pdf

Team Decision Making http://www.aecf.org/resources/team-decision-making/

High Performance Transformational Coaching Video Webinarhttps://www.youtube.com/watch?v=Nvj_HM7PY-U&t=73s

Concept Draft 12-11-16