COMPUTERIZATION

Bilateral Screening Chapter 29 – Customs Union

Presentation by the Republic of Serbia Brussels, 3-4 June 2014

CONTENT

1) Legal Framework

2) Strategic documents

3) Short historical overview

4) IT human resources

5) Current state

6) Recently Completed Projects

7) Ongoing projects

8) International Cooperation & Funding

9) Vision

10) The Way Forward

11) Challenges

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LEGAL FRAMEWORK

the Customs Law

the Regulation on the Customs-Approved treatment of Goods

the Law on Electronic Signature

the Law on Electronic Document

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STRATEGIC DOCUMENTS

CAS Business Strategy 2011-2015

CAS Business Plan 2014-2016

CAS IT Strategy 2011-2020

IIS Strategy

Strategy for development of information society till 2020 (Ministry of Trade, Tourism and Telecommunication)

National Interoperability Framework 2014 (Ministry of Trade, Tourism and Telecommunication)

IBM Strategy

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3. SHORT HISTORICAL OVERVIEW of CAS COMPUTERIZATION

1970

1980

1990

2000

2010

2020

1974

1995

2005 2009 2011 2011 2011 2012 2012 2012 2013 2013 2014 2014 2015

5

4. IT HUMAN RESOURCES

1.Total number of job positions: - 103 2. Staff fluctuation 2013-2014: - 13 left - 10 employed

3. Staff Educational Structure: - University degree: ~63% - Higher education : ~10% - Secondary education: ~27%

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DESIGN, PROGRAMMING AND STATISTICS DEPARTMENT

DESIGN AND PROGRAMING UNIT

SYSTEM SUPPORT & DEVELOPMENT DEPARTMENT

SOFTWARE SUPPORT UNIT

SYSTEM SUPPORT ON CENTRAL PLATFORM UNIT SYSTEM SUPPORT ON LOCAL SERVERS UNIT

SYSTEM SUPPORT ON PC PLATFORM UNIT

TECHNICAL SUPPORT AND COORDINATION DEPARTMENT

STATISTICS AND REPORTING UNIT

IT DIVISION ASSISTANT DIRECTOR GENERAL

ADMINISTRATIVE CLERK

COMMUNICATION DEVELOPMENT UNIT

IT SECURITY UNIT

TECHNICAL SUPPORT UNIT

USERS SERVICE UNIT

IT INVENTORY CONTROL UNIT

IT COORDINATION UNIT-NORTH

IT COORDINATION UNIT-SOUTH

IT COORDINATION UNIT-CENTER

IT COORDINATION UNIT-WEST

5. CURRENT STATE

-FUNCTIONAL : 7/24/365 -USERS: - Internal Users: ~ 2600 Customs officers, located at: the Headquarters in Belgrade, 15 customs houses, 73 customs

posts and 62 customs units - External Users: 1591 legal entities registered for ESD, - 176 legal entities have an agr. on e -business, - 411 digital certificates currently used

1. Sirius 2010

2. Web portal applications

3. BI

4. SEED

5. Application for post-clearance audit

6. eIPR

7. TIR services

8. eLearning

9. Simplified Procedures (Local Customs Clearance)

10. Centralized management of bank guarantees

11. Bank Guarantees Check Service

12. Bank Guarantees Analytics Service

ISCS

Subsystems : 1. General subsystem

2. Regulations

3. Transit

4. Clearance

5. Administrative and offence procedures

6. Human resource management

7. Revenue collection

8. Statistics

9. Customs Passenger /Postal Declaration

10. Risk Analysis

11. Electronic submission of declarations

Other Applications & Services

CAS APPLICATION PLATFORM

7

MAIN APPL. FUNCTIONALITIES

8

Cooperation with Government & Business Community

9

e - Data Exchange

Data Exchange

ISCS

IRU

SEED

Ministries of Serbia

Public Enterprises

Serbian Chamber of Commerce

National Bank of Serbia

Statistical Office of The Republic of

Serbia

Foreign Exchange

Inspectorate

Tresury Administration

Tax Administration

Anti – Money Laundering

Administration

HW INFRASTRUCTURE

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COMMUNICATION NETWORK

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6. RECENTLY COMPLETED PROJECTS

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PROJECT Implemented

1 Business Intelligence Feb 2013

2 Message Queue Introduction

June 2013

3 Centralized Management of Bank Guarantees

March 2014

4 Bank Guarantees Analytics Service

March 2014

7. ONGOING PROJECTS

NCTS - 1st EU SYSTEM IMPLEMENTATION

Expected results of the Project: 1. NCTS + GMS

2. RMS (ERIAN)

3. AEO

4. Feasibility study for the procedures in Transport by rail, river and air.

IT activities in Project: 1. Defining & adoption of:

- Functional specifications

- Integration & Design specifications

2. Introducing Business Community & SW Vendors with the Project

3. Definition of prerequisites for NCTS Implementation & Integration

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NCTS

Brussels, 3-4 June 2014 14

-IT activities on Project, in accordance with Serbian NPP:

2014 2015

1

2

3

4

5

6

7

8

Test environment for AEO

Preparation the infrastructure for the TEST env.

Migration to the new mainframe

Forming DWH group, working on ETL processes

9

10

11 12

13 14

ISCS & NCTS Integration

Preparation the infrastructure for the PROD. env.

Server structure consolidation

Back-up lines

RD - Introduction

ISCS changes i order to integrate ERIAN

Troubleshooting in PILOT & NA ph

CCN

NCTS-CCN/CSI

1. Provided:

The team for establishing the CCN/CSI

The space for housing equipment

Technical requirement in accordance with TAXUD request

2. Planned, according NPP:

CCN/CSI equipment delivery in Nov 2014

5th January 2015- The beginning of NA NCTS

CCN/CSI installation till Feb 2015

Pre-conformance & conformance tests: Feb-May 2015

Convention on a common transit procedure 1st June 2015

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TARIS

1. TARIS – based upon EU TARIC

2. In line with TARIC principles and rules

3. Additions for NA Legislation

4. TARIS consists of : TARIS Database (TARIC2 DB structure)

TARIS Application

5. TARIS is planned to be integrated with the ISCS

6. TARIS is planned to be put on the CAS website for public use, free of

charge.

7. Assessment of remodeling TARIS into TARIC

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OTHER ONGOING PROJECTS

ISCS Improvement & prerequisites for NCTS implementation 1. MIGRATION TO NEW MAINFRAME (from z/800 to z/BC12)

HW installed System SW Installation is ongoing Test environment planned to be ready by June 2014 Production environment planned to be ready by Sept 2014

2. DOMAIN CONSOLIDATION Expected result: SINGLE DOMAIN, instead of 3 actual

3. SERVER STRUCTURE CONSOLIDATION 1st step in phase transition from distributed to centralized processing

Expected result: 1 powerful server, instead of 50 servers in the field.

4. ISCS APPLICATION ADJUSTMENT Expected result: prerequisite for NCTS&ISCS Integration fulfilled

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8. INTERNATIONAL COOPERATION AND FUNDING

1. IPA 2007 - Administrative capacity building of the Customs Administration for the full implementation of the common EU transit procedure Budget €1,5million (technical assistance €1million, equipment supply 0,5million)

2. IPA 2011 - Modernization of the Customs System: Budget €4,1 million - technical assistance

3. Multi-beneficiary IPA 2010: Systematic Electronic Exchange of Data (SEED) Maintenance Budget €1,3 million

4. Norwegian Bilateral Assistance- TARIS Budget € 200 thousand

5. Norwegian Bilateral Assistance- BI Budget € 401.824

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9. VISION

1. To provide IT Support for: Facilitation of import & export procedures Reduction of customs procedures costs Coordination a common approach to control of goods Defence the NA financial interests Facilitation of the NA & international supply-chain logistics

2. To be in line with: Decision n° 70/2008/EC

OBJECTIVES:

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3. TO BECOME A PART OF:

NA

NA

NA

NA

IE

IE

IE

IE

NA

NA

NA

NA

TradersTraders

TradersTraders TradersTraders

TradersTraders

TradersTradersTradersTraders

TradersTraders

TradersTraders

External Domain

National Domain

Common Domain

3rd country

SPEED

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COMMON DOMAIN TRANS-EUROPEAN SYSTEMS - FAMILY

4. To provide CAS with existing EU IT Systems :

Integrated Tariff Environment NCTS ECS ICS EOS AIS AES

5. To align future IT development with MASP

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10. THE WAY FORWARD

1. TO COMPLETE ONGOING PROJECTS:

MIGRATION TO NEW MAINFRAME DOMAIN CONSOLIDATION SERVER STRUCTURE CONSOLIDATION ISCS APPLICATION ADJUSTMENT TARIS

NCTS

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2. TO SUCCESSFULLY IMPLEMENT IPA 2013 PROJECT:

“SUPPORT TO FURTHER MODERNISATION OF THE CAS AND

IMPROVED BORDER MANAGEMENT IN THE RS”.

2nd Project result:

Capacity building of the IT Sector and preparation of the necessary

conditions for the Implementation of AIS(ICS) and AES(ECS)

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3. TO KEEP MOVING FORWARD :

CAS IT Strategy & Tactical Plan should be reviewed and updated

Update will be done through IPA 2013 Project

New IT Strategy & Tactical Plan should define a clear path for CAS

IT gradual renewal and introduction of EU IT systems

CAS should use international cooperation and assistance in the

process of introduction of EU IT systems

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11. CHALLENGES

THE MAIN RISKS IN THE WAY FORWARD

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THE MAIN CHALLENGES HOW TO MINIMIZE

1 LACK OF SUFFICIENT FINANCIAL

RESOURCES

GENERAL LEVEL PROBLEM;

SUFFICIENT CAS IT BUDGET

2 LACK OF ADEQUATE IT STAFF IT STAFF CONTINUOUSLY TRAINED

3

LACK OF A MECHANISM FOR

PREVENTING THE OUTFLOW OF

TRAINED IT STAFF

GENERAL LEVEL PROBLEM;

MOTIVATION of IT STAFF by PROJECT COMMITMENT,

HIGHER SALLARIES, etc.

4 PARALLEL IMPLEMENTATION OF

SEVERAL PROJECTS

EFFECTIVE PROJECT MANAGEMENT

5 MOVING TARGET EFFECTIVE COMMUNICATION AND COORDINATION WITH

DG TAXUD

6 UNSUCCESSFULLY CARRIED OUT

PROCUREMENT PROCEDURES

EFFECTIVE PROCUREMENT PLANNING AND

PROCEDURES IN PLACE

7 INEXPERIENCED CONTRACTORS EFFECTIVE PROCUREMENT

THANK YOU

FOR YOUR ATTENTION !!!

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