Computer training for supervisors of

Project Arrow offices

Course overiew

Course goal

• On completion of the training, you will be able to– Perform supervisory tasks in a computerised

office identified as Project arrow office, correctly

Topics covered

• Handling transactions in computerised SO• Handling transactions in computerised HO• Using the DET tool• Troubleshooting problems faced• Handling hardware, networking and other equipments• Handling e-enabled transactions• Version management – using tools like DB Analyzer,

Patch status etc.,• Details available in the time table given

Training environment

• Each system is configured as an independent office

• You have to perform tasks individually except in eMO and epayment modules

• Peripherals like scanner, passbook printer are available in the demo system; You should use them to get hands on training

Expectations from you

• High level of participation• Careful usage of equipments• Responsible browsing of the internet