Computer Business Management IT Office Assistant (6 Months)

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    National Vocational and Technical Training Commission (NAVTTC)

    Curriculum for 

    Computer Business Management / IT (Office) Assistant

    June !"#

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    $isclaimer 

    Copyrig+t > 2&1' 3y N5--C

     5ll rig+ts reser$ed. No part o* t+is pu3lication may 3e reproduced? distri3uted? or transmitted in any *orm or 3y any means? including

    p+otocopying? recording? or ot+er electronic or mec+anical met+ods? )it+out t+e prior )ritten permission o* t+e pu3lis+er? e@cept in

    t+e case o* 3rie* =uotations em3odied in critical re$ie)s and certain ot+er noncommercial uses permitted 3y copyrig+t la) *rom

    Intellectual 4roperty rganiAation? Ca3inet Di$ision? o$ernment o* 4aistan. "or permission re=uests? )rite to t+e

    aut+orpu3lis+er? addressed “5ttention0 4ermissions Coordinator?” at t+e address 3elo).

    N5--C

    4rime Minister **ice (4u3lic%

    Islama3ad6,,&&&

    4aistan.

    4rinted in t+e 4aistan

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    "% Introduction

    The structure of this course

    -+is curriculum comprises / modules. -+e recommended deli$ery time is ;& +ours. Deli$ery o* t+e course could t+ere*ore 3e

    *ull time? 7 days a )ee? *or 8 mont+s. -raining pro$iders are at li3erty to de$elop ot+er models o* deli$ery? including part6time

    and e$ening deli$ery.

    -+e *ull structure o* t+e course is as *ollo)0

    Module Theor&"

    'or(place

    Total

    $a&s/hours $a&s/hourshours

    10 Duties and rig+ts at t+e )orplace 1/ '8 7,

    20 Computer Sills '& 12& 17&

    '0 Data3ase 2& ,& 8&

    ,0 Business "unctional 4rocess 5rea'7 11& 1,7

    (5ccounts6Booeeping%

    1

    2#earning Module +ours in training pro$ider premises-raining )ors+op? la3oratory and on6t+e6

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    70 Business "unctional 4rocess 5rea

    (In$entory Control6Store eeping%

    80Business "unctional 4rocess 5rea(9uman :esource Management%

    ;0 Business "unctional 4rocess 5rea(5dministration%

    /0 4ro

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    a3le to 3ecome entrepreneurs. But t+is )ill re=uire pro$iding additional input on entrepreneurs+ip de$elopment *or t+e one

    )+o is )illing to start +is+er o)n 3usiness. (Not included in t+e curriculum%.

    Central aim of the training pro-ider. trainer or teacher 

    -+e aim o* t+e instructor *or t+is curriculum is to de$elop )or related sills t+roug+ practical action oriented )or. 5ction

    orientation can 3e understood as t+e )illingness and a3ility o* a student to act in di**erent situations in a socially responsi3le

    manner.

    -eac+ing sta** )ill support students in de$eloping t+eir )illingness and a3ility? t+roug+ t+eir managerial? tec+nical no)ledge

    and a3ilities? to sol$e tass and pro3lems t+at are goal6oriented. -+ey )ill need to use student6centred? practically oriented

    met+ods. -+ey )ill also need to de$elop a programme o* practical assessment t+at re*lects t+e learning outcomes stated in

    t+e curriculum.

    Students )ill also de$elop a3ility as an indi$idual to clari*y issues? t+in t+roug+ and to assess de$elopment opportunities.

    -+ey )ill learn to consider re=uirements and constraints in day to day routine li*e and to de$elop t+eir o)n pro

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    • @planation o* pro3lem sol$ing tec+ni=ues

    • 4ractical e@perience o* designing Business so*t)are (Management In*ormation System? nterprise :esource 4lanner%

    • Gnderstanding o* t+e )e3 ena3led Coordination

    • 53ility to deal )it+ clients

    • In*ormation a3out ma

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    ntr& le-el for trainees

    Intermediate certi*icate (9SSC% )it+ com*ort le$el o* nglis+ and Mat+ematics. Satis*actory completion o* appropriate

    admission assessment.

    Minimum Instructor 0ualification

    -eac+ing sta** s+ould +a$e at least t)el$e (12% yearsH e@perience in t+e *ield o* **ice 5utomation? Management In*ormation

    System domain and a Masters degree (1/ years% in Computer Science? So*t)are ngineering or In*ormation -ec+nology

    along )it+ MB5 degree )it+ :esearc+ pu3lications and international certi*ications. -+ey s+ould also +old or 3e )oring

    to)ards a *ormal teac+ing =uali*ication.

    Medium of instruction

    Instruction )ill 3e in Grdu and nglis+ language. "or employment in t+e ot+er countries orientation to speci*ic linguistic

    e@pression )it+ language con$ersion tools ()ored )it+ GNI codes% are recommended.

    Curriculum *or Computer Business Management 4age 8

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    Terminolog&

    -+is curriculum is *or Computer Business Management. Some organisations may use alternati$e terms to descri3e t+is

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    Module 20 Computer Sills (eneral% and module '0 data3ase – can 3e deli$ered at any stage. -+e distri3ution ta3le suggests

    t+at t+is s+ould 3e deli$ered at any stage a*ter t+e Module61. Module +ereas Module6,?7?8?;?/ are recommended *or t+e

    $isit in t+e later stages o* teac+ing e@ercise 3y *ollo)ing se=uence.

    ac+ module co$ers a range o* learning components. -+ese are intended to pro$ide detailed guidance to teac+ers (*or 

    e@ample t+e #earning lements component% and gi$e t+em additional support *or preparing t+eir lessons (*or e@ample t+e

    Materials :e=uired component%. -+e detail pro$ided 3y eac+ module )ill contri3ute to a standardised approac+ to teac+ing?

    ensuring t+at training pro$iders in di**erent parts o* t+e country +a$e clear in*ormation on )+at s+ould 3e taug+t.

    -+e distri3ution ta3le is s+o)n 3elo)0

    Module 10 Duties and rig+ts at t+e)orplace7, +ours

    Module 20 Computer Sills17& +ours

    Module 70 Business "unctional 4rocess

     5rea (In$entory Control6Store eeping%

    1,7 +ours

    Module 80 Business "unctional 4rocess

    Module '0 Data3ase8& +ours

    Module , Business "unctional 4rocess

     5rea (5ccounts6Booeeping%

    11& +ours

    Module ;0 Business "unctional 4rocess

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    Curriculum *or Computer Business Management 4age /

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     5rea (9uman :esource Management%  5rea (5dministration%

    87 +ours1&& +ours

    Module /0 4ro

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    % Competenc& 4tandard 5 6Computer Business Management7(NV89 5 1e-el ")

    $efinition

    Computer Business Management pro*essional designs t+e templates o* a ta3le? )ors+eet? document or presentation to *ul*ill t+e

    re=uirement o* 3usiness need *rom super$ision 3y inline manager(s% )it+ little autonomy to update t+e records and apply di**erent

    pro$en sc+emes to generate output.

    O-erall o+,ecti-es of this course

    -o assist *unctional 3usiness areas teams and ensure organisational ser$ice standards are up+eld

    =uipped resources )it+ learnt tec+nical sills

    4ro$ide silled resource *or o**ice automation

    or closely )it+ ot+er team mem3ers to ensure e@cellent ser$ice is pro$ided to management

    Support and tae direction *rom Manager

    nsure t+e team is )oring as per company policies

     5c+ie$e organiAational process assets.

    Curriculum *or Computer Business Management 4age 1&

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    Competencies gained after completion of the course:

     5t t+e end o* t+e course? t+e student must +a$e attained t+e *ollo)ing competencies0 4repare t+e tec+nical documentation

    Manage o**ice *iles*olders

    Data3ase designing o* in$entory pro

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    Desire to learn

    Opportunities for emplo&ment and ad-ancement

    -rainees can 3e employed in go$ernment semi6go$ernment pri$ate (MNCHs% organiAations. @perienced resources may ad$ance

    t+roug+ promotions )it+ t+e same employer or 3y mo$ing to more ad$anced positions )it+ ot+er employers. -+ey can 3ecome0

    I- 5ssociates

    Senior -ec+nical )riter

    -ec+nical Support Manager

    **ice Manager

    Some e@perienced trainees ac+ie$e a +ig+ly respected le$el o* salaries. -+ere are good prospects *or tra$el 3ot+ )it+in 4aistan

    and a3road. -+e employment outloo in t+is occupation )ill 3e in*luenced 3y a )ide $ariety o* *actors including0

    -rends and e$ents a**ecting o$erall employment

    #ocation in 4aistan

    mployment turno$er ()or opportunities generated 3y people lea$ing e@isting positions%

    ccupational gro)t+ ()or opportunities resulting *rom t+e creation o* ne) positions t+at ne$er e@isted 3e*ore%

    SiAe o* t+e industry

    "le@i3ility o* t+e applicant (concerning location and sc+edule o* )or%.

    Curriculum *or Computer Business Management 4age 12

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    #% O-er-ie2 of the curriculum for Computer Business Management

    Module Title and Aim 1earning

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    Curriculum *or Computer Business Management 4age 1'

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    Module '0 $ata+ases

    Aim: -+e learner )ill 3e a3le to

    maintain company records

    (Set o* logically related data% inan in*ormation system.

    Module ,0 Business 9unctional

    ;rocess Area (Accounts=

    Booeeping)

    Aim: -+e module e@plores t+e 

    3asic accounting principles?

    main *inancial statements

    including t+e pro*it K loss

    account and t+e 3alance s+eet

    and t+e e$eryday ad

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    Module >: Business

    9unctional ;rocess Area

    (In-entor& Control=4tore

    eeping)

    Aim: -+e module e@plores t+e 

    3asic In$entory Control

    (super$ision o* supply? storage

    and accessi3ility o* items in

    order to ensure an ade=uate

    supply )it+out e@cessi$e

    o$ersupply% principles?

    maintenance statements

    including t+e depreciation

    ad

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    Module : Business 1

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    Module @: Business 1

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    % Teaching and 1earning uide for Computer Business Management

    -+e aim o* t+e training *or students is to 3e a3le to act independently and responsi3ly in t+eir *ield o* study? 3y *ollo)ing an

    educational program )+ere t+is is part o* t+e o$erall met+odological concept.

    Di**erent met+odologies can t+ere*ore contri3ute to ac+ie$ing t+is o3

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    %" Module ": $uties and rights at the 2orplace

    O+,ecti-e of the module: -o de$elop Code o* t+ics and 4ro*essional Conduct? impro$e 4lanning Capa3ilities? and 5)areness 

    to 4ro$ision o* applica3le territorial Business mployment related :ig+ts at )orplace.

    $uration 7, +ours Theor&: 1/ +ours ;ractical: '8 +ours

    1earning

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    Curriculum *or Computer Business Management 4age 1

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    1earning

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    1earning

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    Curriculum *or Computer Business Management 4age 21

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    1earning % 3esource le-eling

    due to 2or load.

    Curriculum *or Computer Business Management 4age 22

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    1earning

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    1earning

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    Curriculum *or Computer Business Management 4age 2,

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    1earning

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    Curriculum *or Computer Business Management 4age 27

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    etc.

    >% #ist and Gnderstand

    Computer s+ort cuts

    eys to per*orm some

    tas *rom Fey3oard

    in more e**icient

    routine e.g. C-:#C?

     5#-",? etc.

    % #ist and understand

     5dministrati$e tools

    (Computer

    Management? $ent

    ie)er? 4er*ormance

    Monitor? Ser$ices?

    Boot Se=uence? and

    -as Sc+eduler% and

    :egistry ditor.

    @% Gnderstand Steps to

    tae System Bacup

    (Incremental?

    Di**erential% and

    create restore points.

    *% Gnderstand #ocal

    Security 4olicy and

    Scan )+ole system)it+ allied storage

    de$ices *or

    irusesorms.

    Curriculum *or Computer Business Management 4age 28

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    1earning % 4er*orm Basic Internet

    Connecti$ity *or

    standalone computer(s%.

    1. De*ine most commonlyused perip+eral de$ices

    e.g. CD :M? GSB?

    4rinter? Scanner? Fey

    Board? Mouse? e3 C5M

    etc.

    2. Descri3e Capacitor? #SI?4CB? and "45.

    '. @plain t+e steps to

    con*iguring perip+eralde$ices )it+ so*t)are

    dri$er(s%? as per

    respecti$e manual

    ,. @plain di**erent types o* computer ports and t+eir uses including GSB 4ort?:S62'2 4ort? Com 4ort?#4- port? etc.

    7. Identi*y Solutions *or

    9ard)are *ailurepro3lems?

    e.g. :egistration o* O.D##

    *iles? *ollo) operating

    system 9elp to resol$e

    issues.

    8. @plain 3asic *eatures o* Internet Connecti$ity )it+

    Total:

    7& +ours

    Theor&:

    1& +ours

    ;ractical:

    ,& +ours

    ;articipants should

    ha-e their o2n

    2or+oos and pen%

    1icensed Operating

    4&stem. Anti=Virus

    4oft2are C$s%

    Manuals and

    handouts. CBT.Case studies.

    templates for

    industr& standards.

    -ideo assistance%

    CD :M

    Dri$er CDHs

    Scanner 

    4rinter 

    Fey3oard

    Mouse

    e3cam

    Mie

    "or t+eoretical

    learning0 Class

    rooms

    "or practical

    learning0

    Simulation

    e@ercise on

    Computer(s% at

    )orplace

    using Internet

    Connection

    (Minimum

    1M3ps% )it+ t+e

    pro$ision o*

    relia3le

    lectricity

    connection.

    4ro$ision o* 

    Multi6Media

    4ro

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    Curriculum *or Computer Business Management 4age 2;

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    1

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    Curriculum *or Computer Business Management 4age 2/

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    +o$er 3uttons.

    % i$en any )ord document?

    insert ta3le? picture?

    +eader*ooter? endnote?

    page num3er? )ord art?

    ta3le o* contents? etc.

    >%  5ssociate data as

    9yperlin at a gi$en

    location o* a document or

    storage de$ice )it+ a G:#.

    % @plain t+e nature o*

    document $ie)s (4rint? "ull

    Screen? e3 #ayout?

    utline Dra*t%

    @% Insert a Section Brea at a

    gi$en location o* a )ord

    document. +en cliced

    on s+o)+ide icon under

    +ome menu? di**erent

    3reas s+ould 3e displayed

    *% 4rotect a gi$en

    document. Document 3y

    assigning a pass)ord

    and maing it *inal.

    G% Insert dialog 3o@ and

    grouping s+apes.

    "!% Gnderstand # concept.

    document *ile in !"# connection.

    di**erent *ormats e.g. rt*?

    dot? doc? doc@? pd*?

    etc.at di**erent pat+s.

    7. -+e procedure o*

    insertion o* ta3le in a

    document and its

    design.

    8. Di**erentiate t+e use

    and purpose o*

    inserting 3oomar?

    cross re*erence and

    +yperlin in a )ord *ile.

    ;. Di**erentiate 3et)een

    +eader and *ooter andt+eir options a$aila3le

    as a ready *ormat in t+e

    tool3ar o* a )ord *ile.

    /. Gnderstand and

    per*orm t+e attri3utes o* 

    9eader and "ooter in

    t+e )ord *ile and same

    can also 3e e@plained

    . Gnderstand and de*ine

    section 3rea and its

    purpose.

    1&. Di**erentiate 3et)eensection 3rea and page

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    Curriculum *or Computer Business Management 4age 2

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    11. Install and Con*igure

    4+onetic Fey3oard *or

    Grdu language editing in

    Inpage so*t)are.

    3rea and t+eir purpose

    11. Students must 3e a3le

    to understand and

    e@plain t+e procedure

    to insert spread s+eet

    +a$ing grap+ in t+edocument *ile.

    12. CustomiAe t+e Inpage*or 4+onetic Fey3oard.

    1'. -ype t+e Grdu languagete@t.

    1,. @ecute t+e te@t editing

    instructions using

    standard menu.

    %# Module #: $ata+ases

    O+,ecti-e of the module: -+e aim o* t+is module is t+at t+e learner )ill 3e a3le to maintain company records (Set o* logically 

    related data% in an in*ormation system.

    $uration 8& +ours Theor&: 2& +ours ;ractical: ,& +ours

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    Curriculum *or Computer Business Management 4age '&

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    1earning Outcomes 1earning lements $uration Materials 3e0uired   1earning ;lace1earning

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    Curriculum *or Computer Business Management 4age '1

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    1earning

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    Curriculum *or Computer Business Management 4age '2

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    % Module : Business 9unctional ;rocess Area (Accounts=Booeeping)

    O+,ecti-e of the module: -+e module e@plores t+e 3asic accounting principles? main *inancial statements including t+e pro*it K loss

    account and t+e 3alance s+eet and t+e e$eryday ad

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    Curriculum *or Computer Business Management 4age ''

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    1earning

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    Curriculum *or Computer Business Management 4age ',

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    1earning

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    1earning

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    Curriculum *or Computer Business Management 4age '8

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    1earning

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    1earning Module >: Business 9unctional ;rocess Area (In-entor& Control=4tore eeping)

    O+,ecti-e of the module: -+e module e@plores t+e 3asic In$entory Control (super$ision o* supply? storage and accessi3ility o* 

    items in order to ensure an ade=uate supply )it+out e@cessi$e o$ersupply% principles? maintenance statements including t+e

    depreciation ad

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    $uration 11& +ours Theor&: 2& +ours ;ractical: & +ours

    1earning

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    Curriculum *or Computer Business Management 4age '

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    1

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    Curriculum *or Computer Business Management 4age ,&

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    2. Create ta3le in Microso*tJ 5ccess.

    '. Design *orm *or a ta3le.

    ,. Design di**erent =ueries

    applica3le *or a ta3le.

    7. Design and generate

    (4roduce% reports *rom a

    ta3le.

    identi*ication? and

    t+eir data type

    (Currency?

    C+aracter? num3er?

    etc.%

    2. Design a "orm(Input Screen% *or a

    ta3le using )iAardL

    selection o* *ields?

    layouts (Columnar?

    -a3ular? Qusti*ied?

    Datas+eet%.

    '. Insert In$entory

    data into t+e *orm in

    respecti$e *ield.

    ,. Design simple =uery

    (speci*ic searc+%

    *rom )iAard e.g.

    select? insert?

    update? delete.

    7. Design and

    generate report

    (output screen%

    *rom a ta3leL

    de*ining groupingle$el? order? layout

    and orientation.

    8. nlist process to

    Theor&:

    &, +ours

    ;ractical:

    ,7 +ours

    and calculator.

    #icensed Data3ase

    So*t)are CD.

    Manuals and +and

    outs? CB-? Case

    studies? templates *or

    industry standards?

    $ideo assistance.

    :e*erence So*t)are0

    Microso*tJ **ice 2&1'?

    "or practical

    learning0

    Simulation

    e@ercise on

    Computer(s% at

    )orplace using

    Internet

    Connection

    (Minimum

    1M3ps% )it+ t+e

    pro$ision o*

    relia3le

    lectricity

    connection.

    Curriculum *or Computer Business Management 4age ,1

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    import report in

    ord? @cel and

    4D" *ormat.

    ;. Students s+ould

    no) and can

    e@plain t+eprocedure o*

    protecting an access

    document )it+ a

    particular pass)ord.

    % Module : Business 9unctional ;rocess Area (?uman 3esource Management)

    O+,ecti-e of the module: -+e module e@plores t+e 3asic 9uman :esource Management (Management o* t+e rganiAationHs

    or "orce% principlesL maintain t+eir records *or pro*essional )or? competency? and rele$ant in*ormation *or t+e use o* strategic

    management.

    $uration 87 +ours Theor&: 17 +ours ;ractical: 7& +ours

    1earning

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    2. Feep mployees

    record updated.

    '. 4ro$ide assistance in

    calculation o* 4ayroll

    o* t+e company.

    :esponsi3ility

     5ssignment

    Matri@? etc.

    % 4ro$ide due

    assistance in

    de$eloping andappro$ing company

    policies including

    3ut not limited to

    Compensation

    policy? lea$e policy?

    -raining

    assessment? )riting

    o* 5C:? etc.

    #% Gpdate t+e

    mployee records(ducation? 5rea o* 

    @pertise? Contact?

    etc.%

    % 4ro$ide assistance

    to accounts

    department *or

    Salary calculations

    against entries in

    attendance system.

    1& +ours

    ;ractical:

    2& +ours

    #icensed learning0

    Data3asespread s+eetSimulation

    So*t)are CD.e@ercise on

    Manuals and +and Computer(s% at

    outs? CB-? Case )orplace using

    studies? templates *or Internet

    industry standards? Connection

    $ideo assistance. (Minimum

    :e*erence So*t)are01M3ps% )it+ t+e

    Microso*tJ **ice 2&1'?pro$ision o* 

    relia3le

    lectricity

    connection.

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    Curriculum *or Computer Business Management 4age ,'

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    1

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    %@ Module @: Business 9unctional ;rocess Area (Administration)

    O+,ecti-e of the module: -+e module e@plores t+e 3asic 5dministration sillsL maintain o**ice correspondence record? coordinate 

    company e$ents? eep company o**icial *iles? etc. 5utomation 3rings more e**iciency to t+e o$erall 3usiness process.

    $uration 1&& +ours Theor&: 2& +ours ;ractical: /& +ours

    1earning

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    1

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    Curriculum *or Computer Business Management 4age ,8

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    a 4o)er4oint

    presentation )it+ a

    speci*ic pass)ord.

    %* Module *: ;ro,ect

    O+,ecti-e of the module: -o study? analyAe and de$elop an automated system (Management :eporting System% *or an enterprise

    *or 5ccounts? In$entory? 9uman :esource management 3usiness areas. #earner s+ould also suggest impro$ement to t+e

    per*orming organiAation. -+is acti$ity may pro$ide a lead *or t+e potential

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    >% Assessment guidance

    ood practice in 4aistan maes use o* sessional and *inal assessments? t+e 3asis o* )+ic+ is descri3ed 3elo). ood

    practice 3y $ocational training pro$iders in 4aistan is to use a com3ination o* t+ese sessional and *inal assessments?

    com3ined to produce t+e *inal =uali*ication result.

    4essional assessment is going on all t+e time. Its purpose is to pro$ide *eed3ac on )+at students are learning0

    to t+e student0 to identi*y ac+ie$ement and areas *or *urt+er )or

    -o t+e teac+er0 to e$aluate t+e e**ecti$eness o* teac+ing to date? and to *ocus *uture plans.

     5ssessors need to de$ise sessional assessments *or 3ot+ t+eoretical and practical )or. uidance is pro$ided in t+e

    assessment strategy.

    9inal assessment is t+e assessment? usually on completion o* a course or module? )+ic+ says )+et+er or not t+e student

    +as VpassedV. It is – or s+ould 3e – undertaen )it+ re*erence to all t+e o3

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    Met+ods include direct assessment? )+ic+ is t+e most desira3le *orm o* assessment. "or t+is met+od? e$idence is o3tained 3y

    direct o3ser$ation o* t+e studentHs per*ormance.

    @amples *or direct assessment include0

    surprise =uiAAes? *or e@ample conduct small test on t+e *ly

    or per*ormances? *or e@ample super$ising t+e tas gi$en in t+e computer la3

    Demonstrations? *or e@ample demonstrating t+e use o* a particular training tool in preparation *or sta** de$elopment

    Direct =uestioning? )+ere t+e assessor )ould as t+e student *rom t+e sylla3us taug+t in t+e class room or la3

    4aper63ased tests? suc+ as multiple c+oice or s+ort ans)er =uestions *orm taug+t material

    Indirect assessment is t+e met+od used )+ere t+e per*ormance could not 3e )atc+ed and e$idence is gained indirectly.

    @amples *or indirect assessment o* a captain include0

    9ome or? suc+ as assignments are gi$en to 3e completed *rom +ome

    "inal pro

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    #earner may 3e ased toL @plain t+e Con*lict o* Interest De*ine relation 3et)een o3

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    @plain )ner e=uity.

    Mae a 3alanced “-rial Balance”

    4ro$ide e@ample o* standard de$iation using *ormula

    tc.

    Assessment of Module >: Business 9unctional ;rocess Area (In-entor& Control=4tore eeping)

    #earner may 3e ased toL enerate reports *or missing items. Dra) *orm *or automo3iles parts entries.

    @plain num3er data type.

    tc.

    Assessment of Module : Business 9unctional ;rocess Area (?uman 3esource Management)

    #earner may 3e ased toL @plain *ringe 3ene*its.

    Design data3ase *or employee training credentials. Descri3e measures *or per*ormance assessment.

    tc.

    Assessment of Module @: Business 9unctional ;rocess Area (Administration)

    #earner may 3e ased toL @plain :ecei$e and issuance system. De$elop rganiAational c+art.

    Curriculum *or Computer Business Management 4age 71

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    Compose email *or an e$ent management to c+airman.

    tc.

    Assessment of Module *: ;ro,ect

    #earner may 3e ased toL @plain gape analysis *indings. De$elop presentation on pro

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    Assessment strateg& for the Computer Business Management

    -+is curriculum consists o* eig+t modules0

    Module 10 Duties and rig+ts at t+e )orplace

    Module 20 Computer Sills

    Module '0 Data3ases

    Module ,0 Business "unctional 4rocess 5rea (5ccounts6Booeeping%

    Module 70 Business "unctional 4rocess 5rea (In$entory Control6Store eeping%

    Module 70 Business "unctional 4rocess 5rea (9uman :esource Management%

    Module ;0 Business "unctional 4rocess 5rea (5dministration%

    Module /0 4ro

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    9inal assessment

    "inal assessment s+all 3e in t)o parts0 t+eoretical assessment and practical assessment. -+e *inal assessment mars s+all

    contri3ute to t+e *inal =uali*ication.

    -+e *inal t+eoretical assessment s+all consist o* one '6+our paper. -+e paper s+all include at least t)o e@tended ans)er =uestions.-+e remainder s+all consist o* +al* multiple c+oice and +al* s+ort6ans)er =uestions.

    "or t+e *inal practical assessment? eac+ student s+all 3e assessed o$er a period o* t)o days? )it+ t)o '6+our sessions on eac+

    day. -+is represents a total o* *our sessions totalling 12 +ours o* practical assessment *or eac+ student. During t+is period? eac+

    student must 3e assessed using eit+er su3

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    Module ": Duties and rig+ts at t+e )orplace

    1earning

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    Module #: $ata+ases

    1earning

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    Module >: Business 9unctional ;rocess Area (In-entor& Control=4tore eeping)

    1earning

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    Module @: Business 9unctional ;rocess Area (Administration)

    1earning

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    % Tools and e0uipment

    $ocuments. policies and guidelines

    (5nticipated Class siAe0 27 traineesstudents? it may $ary%

    27 copies per class -e@t 3oo(s% *or t+is course

    27 copies per class :e*erence 3oo(s% *or t+is course

    27 copies per class Sylla3us *or t+is course

    1 class set Bio6Setc+ o* -rainer  

    7 copies per class Directories o* Business companies (Wello) 4ages%

    1 completed class copy as e@ample @amples o* 3usiness plans

    27 3lan copies

    1 completed class copy as e@ample @amples o* -ec+nical plans

    27 3lan copies

    1 class set Copies o*

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    1 completed class copy as e@ample Start6up6time estimator  

    27 3lan copies

    Contact details *or colleagues? super$isor 

    Tools and 0uipment

    (Class siAe0 27 traineesstudents%

    1 set "ire e=uipment? including t+e pro$ision o* *ire e@its? *ire doors? *ire e@tinguis+ers? alarm systems? emergency lig+ting?

    *ire sa*ety and e@it signs

    1 set Computers? Scanner? 4rinter? Multimedia 4ro

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    Board Marers?

    4lastic *iles?

    4aper marers

    "lip c+art papers

    4in 3oard pins

    +ite3oards?

    +ite3oard rasers?

    4aper ni*es?

    lue stics

    4aper clips

    Scissors

    4unc+ing mac+ines