Course overviewCompTIA Server+ Certification (Exam SK0-004) Study Guide(G602eng v086)

OverviewThis 5-day course is intended for those wishing to qualify with CompTIA Server+ Certification. CompTIA Server+ is a foundation-level certificate for IT professionals with 18-24 months of experience, and whose job role is focused on server infrastructure.

This exam will certify that the successful candidate has the knowledge and skills required to build, maintain, troubleshoot, secure, and support server hardware and software technologies, including virtualization. The successful candidate will be able to identify environmental issues, understand and comply with disaster recovery and general security procedures, be familiar with industry terminology and concepts, and understand server roles and their interaction in a dynamic computing environment.

CompTIA Server+ Syllabus

This course focuses on server hardware technologies and operating systems plus related storage and network systems and support procedures.

Certification trackThis courseware bears the seal of CompTIA Approved Quality Content. This seal signifies this content covers 100% of the exam objectives and implements important instructional design principles. CompTIA recommends multiple learning tools to help increase coverage of the learning objectives. The contents of this training material were created for the CompTIA Server+ Certification SK0-004 exam covering the 2015 Edition Server+ certification exam objectives.

Target audience and course prerequisitesCompTIA Server+ certification is aimed at IT professionals with (or seeking) job roles such as Server Support Technician, Server Administrator, Application Server Administrator, and Storage Administrator.

It is recommended that you have the following skills and knowledge before starting this course:

Taken and passed both CompTIA A+ Certification exams or have equivalent knowledge and experi-ence.

Six months to one year of post-A+ Certification support experience.

Extensive experience of supporting end-users and PC-based systems.

Course outcomesThis course will teach you advanced-level technical competency of server issues and technology, including installation, configuration, upgrading, maintenance, environment, troubleshooting, and disaster recovery. It will prepare you to take the CompTIA Server+ SK0-004 exam by providing 100% coverage of the objectives and content examples listed on the syllabus.

Course overviewCompTIA Server+ Certification (Exam SK0-004) Study Guide(G602eng v086)

On course completion, you will be able to:

Install and upgrade server-class hardware.

Install and configure server NOS and applications software.

Configure RAID arrays.

Use management and monitoring tools.

Create disaster recovery plans.

Troubleshoot hardware, storage, networking, and software issues.

Course contentsThe course consists of a study volume, containing indexed notes and review questions, plus exam objectives mapping, exam information, and a comprehensive glossary. The course also comes with an online practice exam, pre-requisites test, and pre-/post-unit assessment tests.

An instructor edition of the course is available with margin notes and tips for the trainer. Access to course resources (setup guides and data, PowerPoint slides, timetables, and extra exam information) on gtslearning's trainer portal is also available, subject to meeting minimum order requirements. A full set of classroom labs is provided to training companies and there are also options for hosted labs and self-paced labs to accompany the course.

Module 1 / Server Setup

Servers and Racks • Server Hardware and Software • Server Form Factors • Rack Systems • Rack Installation and Safety

Storage Devices • Mass Storage Drives • The SCSI Interface • Serial Attached SCSI (SAS) • The Serial ATA Interface • Solid State Drives (SSD)

RAID • Drive Arrays (RAID) • RAID Mirroring and Parity • Nested RAID • Hardware and Software RAID • Enterprise RAID Configurations

System Setup • BIOS and UEFI Configuration • Upgrading Firmware • MBR and GPT Partitions • File System Choices • Labs • Preparing the Server

Server Operating Systems • Server Pre-installation Planning • Network Operating Systems • Hard-ware Compatibility List (HCL) • Installation and Deployment Methods • Driver Installation • Virtual Memory • Labs • Installing an NOS

Troubleshooting Procedures • Troubleshooting Procedures • Identifying the Problem • Establishing a Probable Cause • Establishing a Plan of Action • Labs • Configuring an NOS

Module 2 / Server Networking

Course overviewCompTIA Server+ Certification (Exam SK0-004) Study Guide(G602eng v086)

Ethernet • Twisted Pair Cabling and Connectors • Installing Network Cables • Patch Cable Types • Fiber Optic Cabling and Connectors • Ethernet Standards • Network Adapter Cards • Troubleshoot-ing Cabling

Internet Protocol • The TCP/IP Suite • Internet Protocol and IP Addressing • Subnet Masks • Con-figuring IP • Classless Addressing • Planning an IPv4 Addressing Scheme • Troubleshooting IP • IP Version 6 • Labs • Configuring Network Settings

Routers and Firewalls • IP Routing Basics • Troubleshooting Routing Issues • TCP and UDP Ports • netstat • Zones and Access Control Lists (ACL) • Basic Firewalls • Host-based Firewalls • VLAN Con-figuration

Network Services • Network Services Servers • Host Names and FQDNs • Domain Name System (DNS) • Configuring DNS Servers • nslookup and nbtstat • Configuring DHCP • NTP Server

Virtualization Services • Virtualization Basics • Hypervisors • Resource Requirements • Virtual Net-works • Purposes of Virtual Machines • Virtualization Best Practices and Risks • Labs • Installing a Linux VM

Module 3 / Server Applications

Configuring Server Roles • Installing Roles and Applications • Database and Application Servers • Web Servers • File Transfer Services (FTP) • Email (SMTP / POP / IMAP) • Messaging Servers • Troubleshooting Services • Labs • Configuring a DHCP Server

Storage Services • DAS, NAS, and SAN • Fibre Channel • Tape Drives • Other Storage Media • Storage Capacity Planning

Volume Management • Disk Management Tool • Adding Arrays (Dynamic Storage) • Drive Status and Disk Tools • Managing Disks in Linux • Troubleshooting Storage • Troubleshooting RAID • Trou-bleshooting Disk Performance

Directory Services • Configuring Directory Services • Active Directory • Managing Users • Managing Group Accounts • Account Policy Enforcement • Labs • Configuring Directory Services

File and Print Services • Configuring File Shares • NTFS File and Folder Permissions • Securing a Linux File System • Print Servers • Labs • Configuring File Shares

Troubleshooting Software • Server Monitoring • Measuring Performance in Windows • Measuring Performance in Linux • System Logs • Troubleshooting Software Problems • Labs • Monitoring Per-formance

Module 4 / Server Maintenance

Server Hardware • Motherboard Components • CPU Features • CPU Packaging and Sockets • CPU Upgrades • System Memory • Dual-channel Motherboards • Other Memory Features • Expansion Cards • Labs • Deploying Windows • Upgrading Hardware

Course overviewCompTIA Server+ Certification (Exam SK0-004) Study Guide(G602eng v086)

Environment and Maintenance • Developing a Server Management Plan • Server Chassis Fea-tures • Performing Shut Down • Server Cooling • Heating, Ventilation, Air Conditioning (HVAC) • Labs • Maintenance Tasks

Power Distribution • Power • Power Supply Unit • Connector Types and Voltages • Power Problems and UPS • UPS Sizing • UPS in the Data Center • PDUs and Power Circuits

Server Hardware Troubleshooting • Adding and Removing Components • Troubleshooting Power and POST Problems • Troubleshooting Processor, Memory, and I/O Failure • Performing a Memory Upgrade • Labs • Troubleshooting Scenarios

Server Management • Server Management Methods • Local Hardware Administration • OS Adminis-tration Tools • Network Hardware Administration Tools • Labs • Managing a Server

Configuration Management • Change and Configuration Management • Documentation • Proce-dures and Standards

Module 5 / Server Security

Site Security • Authentication • Designing a Secure Site • Site Security Controls • Hardware Security • Data Encryption • Data Wiping and Disposal • Fire Prevention and Suppression • Labs • Disk En-cryption

Remote Access Services • Digital Security • Remote Access Server

Server Hardening • Hardening Techniques • Firmware Security • Patch Management • Windows Up-date • Linux Patch Management • Application Patch Management

Security Software • Anti-malware Software • Preventive Measures • Intrusion Detection Systems (IDS) • Endpoint Security • Vulnerability Assessments

Disaster Recovery • Business Continuity Concepts • Disaster Recovery Planning • IT Contingency Planning • Clusters and Sites

Backup • Backup Plans and Policies • Database and System Backups • Backup Execution and Fre-quency • Restoring Data and Verifying Backups • Labs • Backup

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