““Establishing better technology Establishing better technology today,today,

for a better tomorrow”for a better tomorrow”

CNS-Capstone-ProjectCNS-Capstone-ProjectTeam MembersTeam Members

Daniel Gonzalez, Mike Oilvieri, Chuck Wright, Carl Dopart, Daniel Gonzalez, Mike Oilvieri, Chuck Wright, Carl Dopart, Fatih Bahsi, Nick Solano, Nick Szmyd, Byran D’Amario, John Fatih Bahsi, Nick Solano, Nick Szmyd, Byran D’Amario, John

Savage Savage

Group Member RolesGroup Member Roles

• Daniel Gonzalez - Project ManagerDaniel Gonzalez - Project Manager• Mike Olivieri- Database, Phyisical SecurityMike Olivieri- Database, Phyisical Security• Chuck Wright - Network DesignChuck Wright - Network Design• Byran D’Amario – Backup/DRPByran D’Amario – Backup/DRP• Nick Solano - Infrastructure Nick Solano - Infrastructure

Services/DevicesServices/Devices• Nick Szmyd - Desktop/End-user DevicesNick Szmyd - Desktop/End-user Devices• Fatih Bahsi - Firewall SecurityFatih Bahsi - Firewall Security• Carl Dopart - PurchaserCarl Dopart - Purchaser• John Savage- VOIP option/ DevicesJohn Savage- VOIP option/ Devices

Case StatementCase Statement• The Five Doctors of The Five Doctors of HealthCare PartnersHealthCare Partners decide to decide to

consolidate their businesses to leverage their investments consolidate their businesses to leverage their investments and provide better service for their patients.and provide better service for their patients.

• 5 offices will be maintained, a central office and 4 other 5 offices will be maintained, a central office and 4 other satellite offices. satellite offices.

• All offices are using obsolete computers and equipment. All offices are using obsolete computers and equipment. (Dot matrix printers, Novell 4.5 server)(Dot matrix printers, Novell 4.5 server)

• Modern medical software and office applications will require Modern medical software and office applications will require a complete update of systems, equipment, Servers, a complete update of systems, equipment, Servers, Database, Backup and OSDatabase, Backup and OS

• Growth is expected in the future. Any update will need to Growth is expected in the future. Any update will need to accommodate for this growth.accommodate for this growth.

• Security and Disaster Recovery is paramount, applying with Security and Disaster Recovery is paramount, applying with HIPPA standards. A Backup location will be needed for any HIPPA standards. A Backup location will be needed for any unforeseen breakdown in the network.unforeseen breakdown in the network.

• The scope of the network project is to design an The scope of the network project is to design an infrastructure that connects to each office that will meet infrastructure that connects to each office that will meet the requirements of integrity, storage and movement of the requirements of integrity, storage and movement of related data; as well as supporting current office related data; as well as supporting current office applications and maintain security, redundancy and applications and maintain security, redundancy and operability.operability.

Our Vendor Mission Our Vendor Mission StatementStatement

• Synergy Network Solutions (SNS)Synergy Network Solutions (SNS) is called upon to design is called upon to design and implement a wide variety of network solutions, both Local and implement a wide variety of network solutions, both Local and Wide Area Networksand Wide Area Networks

• Preservation of our clients revenue stream is paramount and a Preservation of our clients revenue stream is paramount and a resilient network is key to ensuring minimal downtime in the resilient network is key to ensuring minimal downtime in the event of an active network component failureevent of an active network component failure

• SNS SNS considers itself a pro-active service provider preferring to considers itself a pro-active service provider preferring to fix the problem through initial design rather than react to fix the problem through initial design rather than react to network issues that could have been avoided at conceptionnetwork issues that could have been avoided at conception

• SNSSNS is an installation focused network integrator, offering both is an installation focused network integrator, offering both Cabling Infrastructure and Active Network Equipment installationCabling Infrastructure and Active Network Equipment installation

• We are able to offer installation and configuration of active We are able to offer installation and configuration of active network equipment as either part of a current installation project network equipment as either part of a current installation project or as a single service to compliment our client’s internal IT or as a single service to compliment our client’s internal IT resource design or configuration. We are able to draw upon a resource design or configuration. We are able to draw upon a broad spectrum of skills covering both corporate, commercial broad spectrum of skills covering both corporate, commercial equipment and softwareequipment and software

Request for Proposal Request for Proposal IntroIntro

• This RFP is to be present to This RFP is to be present to HealthCare PartnersHealthCare Partners with the necessary recommendations and steps to with the necessary recommendations and steps to complete an estimated 2 week Network complete an estimated 2 week Network implementation project. implementation project.

• In following with the national TIA/EIA standards, In following with the national TIA/EIA standards, proper equipment, safety protocols and an efficient proper equipment, safety protocols and an efficient schedule upon which oversight will be done. schedule upon which oversight will be done. Constant documentation will be done once tasks Constant documentation will be done once tasks are completed; as well as any changes, with the are completed; as well as any changes, with the proper testing to ensure quality control.proper testing to ensure quality control.

• Upon any interruption in the schedule the customer Upon any interruption in the schedule the customer will be notified, and necessary updates to the lead will be notified, and necessary updates to the lead time for completion will be done. time for completion will be done.

• Payment will be done on a per job basis, and full Payment will be done on a per job basis, and full payment upon inspection and completion approved.payment upon inspection and completion approved.

National StandardsNational Standards

• TIA/EIA- 568B:TIA/EIA- 568B: Commercial Building Commercial Building Telecommunications Wiring StandardTelecommunications Wiring Standard

• TSB-36:TSB-36:Technical Systems Bulletin: Additional Technical Systems Bulletin: Additional Cable Specifications for Unshielded Twisted-Pair Cable Specifications for Unshielded Twisted-Pair Cables.Cables.

• TSB-40:TSB-40:Technical Systems Bulletin: Additional Technical Systems Bulletin: Additional Transmission Specifications for Unshielded Transmission Specifications for Unshielded Twisted-Pair Connecting Hardware.Twisted-Pair Connecting Hardware.

• TIA/EIA-569:TIA/EIA-569: Commercial Building Standard for Commercial Building Standard for Telecommunications Pathways and Spaces.Telecommunications Pathways and Spaces.

• EIA-570:EIA-570: Residential and Light Commercial Residential and Light Commercial Telecommunications Wiring Standard.Telecommunications Wiring Standard.

• EIA-606:EIA-606: The Administration Standard for the The Administration Standard for the Telecommunications Infrastructure of Commercial Telecommunications Infrastructure of Commercial Buildings. Buildings.

HIPPA StandardsHIPPA StandardsBrief HistoryBrief History

• The federal law entitled the Health Insurance The federal law entitled the Health Insurance Portability and Accountability Act of 1996, also Portability and Accountability Act of 1996, also known as "HIPAA", mandates how a patient's known as "HIPAA", mandates how a patient's health information is utilized. health information is utilized.

• The aim of the law is to protect against the The aim of the law is to protect against the misuse of a patient's health information and misuse of a patient's health information and provide protection of patients' health data. provide protection of patients' health data.

• The catalyst for HIPPA emerged after insurance The catalyst for HIPPA emerged after insurance companies and other health care entities started companies and other health care entities started utilizing accessible health data to select low risk utilizing accessible health data to select low risk individuals for insurance coverage, essentially individuals for insurance coverage, essentially cherry picking the best candidates to minimize cherry picking the best candidates to minimize the health insurer's risk. Consequently, Congress the health insurer's risk. Consequently, Congress sought to eliminate this practice. Thus, HIPAA sought to eliminate this practice. Thus, HIPAA was enacted. was enacted.

HIPPAHIPPAApplied to TechnologyApplied to Technology

• Primarily, computer storage and exchange of information Primarily, computer storage and exchange of information is the area where HIPAA intersects with technology.is the area where HIPAA intersects with technology.

• Anytime a computer stores patient information, the Anytime a computer stores patient information, the computer must have HIPAA precautions. computer must have HIPAA precautions.

• For instance, the computer should only be accessible by For instance, the computer should only be accessible by certain persons who have a special access code and/or certain persons who have a special access code and/or password to utilize the computer. password to utilize the computer.

• When a computer is not in use, it should be locked and When a computer is not in use, it should be locked and the screen must be inaccessible from unauthorized the screen must be inaccessible from unauthorized persons. Furthermore, monitors and screens should be persons. Furthermore, monitors and screens should be turned away from the public to prevent anyone from turned away from the public to prevent anyone from seeing private medical information. seeing private medical information.

• Special computer servers should be utilized to store Special computer servers should be utilized to store private patient information. There should also be special private patient information. There should also be special firewall programs and other safety software installed on firewall programs and other safety software installed on the computers like virus protection. These protections the computers like virus protection. These protections must be available on any computer that is used to store must be available on any computer that is used to store and/or exchange patient medical information.and/or exchange patient medical information.

Cabling SpecificationsCabling Specifications

• Cabling to be run following EIA/TIA 568B industry Cabling to be run following EIA/TIA 568B industry standardsstandards

• Total of 16 network drops for the main office and 14 Total of 16 network drops for the main office and 14 network drops for each remote sitenetwork drops for each remote site

• Each drop to consist of 2 RJ-45 data ports totaling Each drop to consist of 2 RJ-45 data ports totaling 32 available ports for the main office and 28 ports 32 available ports for the main office and 28 ports for the remote sitesfor the remote sites

• Additional ports were added to allow for expansion Additional ports were added to allow for expansion or possible VOIP functionality or wireless access at or possible VOIP functionality or wireless access at a later datea later date

• Estimated time of cabling completion is 1 week with Estimated time of cabling completion is 1 week with 3 men at the main office and 2 men at each remote 3 men at the main office and 2 men at each remote site site

Main Office Cabling Layout99'-0"

66'-0

"

Nurses

Interns

Doctor

Doctor

Doctor

Printer/Fax

VisitingBilling

Manager

VisitingOffice

Manager

PatientRecords

InsuranceClaims

Printer/Fax

BillingsCollection

Receptionist Printer/FaxServerRoom

Storage

Restroom Restroom

Laundry

Conference Room

Chart Room

Restroom

Virtual ServerFirewall

Internet/WAN

Switch Router

Terminal Terminal

T1 / DSL

Basic Network ConfigurationBasic Network Configuration

Cisco 2811 Integrated Services Router

Cisco Catalyst 2960 24PC-L Switch

The 2960 Series with LAN based software are a familyfixed-configuration standalone intelligent Ethernet deviceswith Power-Over-Ethernet (POE) or non POE configurationsthat provide Fast Ethernet and Gigabit Ethernet connectivity,enabling enhanced LAN services for entry-level enterprise,midmarket, and branch office networks. The 2960 offers integrated security, including Network Administration Control(NAC),advanced quality of service (QoS),and resiliency to deliver service to the network edge.

The Cisco 2811 provides the ability to deliver multiple high-quality simultaneous services at wire speed up tomultiple T1/E1/xDSL connections. With the Cisco IOS Software Advanced Security feature set, the 2811provides a robust array of security features such asCisco IOS software firewall, intrusion prevention,IPSec VPN, Secure Shell (SSH) Protocol Version 2.0, and Simple Network Management Protocol (SNMPv3) in one secure solution set. Cisco Call Manager Express (CME)is an optional solution embedded in the Cisco IOS software that provides call processing for Cisco IP phones.

192,168.5.0255.255.255.0

192.168.4.0255.255.255.0

192.168.3.0255.255.255.0

192.168.2.0255.255.255.0

192.168.1.0255.255.255.0

MainOffice

Site Network DesignSite Network Design

CloudVirtual Private Network

Private IP Network

Private IP Network

Public IP Network

Site-to site VPN tunnelingto be incorporated for

additionalsecurity

Firewall SecurityFirewall SecurityFortiGate 100AFortiGate 100A

VPN over SSLVPN over SSL

• With Fortigate firewalls we can With Fortigate firewalls we can configure VPN’s over SSLconfigure VPN’s over SSL

• There is no need to configure it on There is no need to configure it on the server.the server.

• Users can log in to the their internal Users can log in to the their internal network just using their internet network just using their internet browsers.browsers.

Firewall FortiGate Web Configuration interface

ConfigurationConfiguration

• Each site will be using FortiNet 100A firewall Each site will be using FortiNet 100A firewall Devices.Devices.

• This will provide an advantage once initial This will provide an advantage once initial setup the main office firewall is complete.setup the main office firewall is complete.

• Upon completion of the main office setup, all Upon completion of the main office setup, all remaining offices will be uploaded with the remaining offices will be uploaded with the back up configuration of the main office back up configuration of the main office Firewall. Firewall.

• This will take approximately 1 day to configure This will take approximately 1 day to configure and test it.and test it.

Firewall Backup System Configuration Access

Screen

Configuring The Other Configuring The Other OfficesOffices

• All the policies will be same and utilize All the policies will be same and utilize the configuration which will backed up the configuration which will backed up from the main office and apply it to the from the main office and apply it to the other firewalls.other firewalls.

• We can then change the IP addresses We can then change the IP addresses and start testing the firewall. and start testing the firewall.

• The completion at each office will take The completion at each office will take approximately half day to configure and approximately half day to configure and test them.test them.

Firewall FortiGate Web Configuration interface: IP

Addressing

Infrastructure ServicesInfrastructure ServicesDescription HardwareDescription Hardware

• Selection of Hardware devices was Selection of Hardware devices was based on needs of based on needs of HealthCare HealthCare PartnersPartners..

• This is to allow for network continuity This is to allow for network continuity and future expansion of the business.and future expansion of the business.

• HP equipment was selected for HP equipment was selected for advanced support and ease of use.advanced support and ease of use.

ServersServers

• The Central office will use a HP proliant The Central office will use a HP proliant DL380 G6. The DL380 has 2 Quad core DL380 G6. The DL380 has 2 Quad core xeon processors to provide ample xeon processors to provide ample processing power to supply the demand processing power to supply the demand that the medical office will require.that the medical office will require.

• The server will host 3 virtual servers to The server will host 3 virtual servers to cut costs and power consumption.cut costs and power consumption.

Servers con’tServers con’t

• The Satellite Offices will use HP The Satellite Offices will use HP Proliant DL320 G6Proliant DL320 G6

• These severs will be paired with 250 These severs will be paired with 250 GB Hard drive to provide storage GB Hard drive to provide storage needs.needs.

• Operating systems will be previously Operating systems will be previously installed and configured prior to installed and configured prior to installation at the required locations.installation at the required locations.

Server Operating SystemsServer Operating Systems

• The Selected Operating system is Windows The Selected Operating system is Windows Server 2008. Server 2008.

• Server 2008 has the ability to install only Server 2008 has the ability to install only “Server Cores”, which is a minimal server “Server Cores”, which is a minimal server environment.environment.

• This allows for less wasted resources for small This allows for less wasted resources for small tasks such as DNS and DHCP. tasks such as DNS and DHCP.

• Server 2008 also has the Capability to run Server 2008 also has the Capability to run multiple “Virtual Servers” which will host the multiple “Virtual Servers” which will host the DHCP, DNS, and web server roles.DHCP, DNS, and web server roles.

Server HousingServer Housing

• The remaining hardware needed to support The remaining hardware needed to support our infrastructure will be the 42U Server our infrastructure will be the 42U Server Rack.Rack.

• This will hold the servers and network This will hold the servers and network devices. devices.

• A battery backup will be required for the A battery backup will be required for the central office and one additional “Hot Site central office and one additional “Hot Site Office” for a redundant connection if the Office” for a redundant connection if the central office experiences technical difficulty.central office experiences technical difficulty.

Virtualization Virtualization

• VirtualizationVirtualization is the process of partitioning is the process of partitioning servers so that they act as multiple servers.servers so that they act as multiple servers.

• This allows for the expansion of IT resources This allows for the expansion of IT resources without incurring the costs of physically expanding without incurring the costs of physically expanding infrastructure. infrastructure.

• The main benefit of virtualization is that it can cut a The main benefit of virtualization is that it can cut a business' IT costs. business' IT costs.

• For instance, a business with multiple servers could For instance, a business with multiple servers could use server virtualization to eliminate x number of use server virtualization to eliminate x number of those physical servers, freeing up space and those physical servers, freeing up space and cutting down on the energy, maintenance and cutting down on the energy, maintenance and security costs related to their physical IT plant.security costs related to their physical IT plant.

Office Hardware Office Hardware Desktop ComputersDesktop Computers

• HP Compaq Business Desktop dc7900 HP Compaq Business Desktop dc7900

• Phenom X4 9850 / 2.5 GHz and RAM 4 GB for fast Phenom X4 9850 / 2.5 GHz and RAM 4 GB for fast acting responsive computersacting responsive computers

• DVD±RW (±R DL) / DVD-RAM For easy share of DVD±RW (±R DL) / DVD-RAM For easy share of information for potions information for potions

• Radeon 3100 for HD viewing of X-ray cat scans Radeon 3100 for HD viewing of X-ray cat scans and MRI Imaging and MRI Imaging

• Windows XP OS Pro for versatility and reliability Windows XP OS Pro for versatility and reliability

• Installed with Microsoft OfficeInstalled with Microsoft Office

Office Hardware con’tOffice Hardware con’tLaptopLaptop

• ThinkPad x200 Laptop ThinkPad x200 Laptop • Fingerprint reader for added securityFingerprint reader for added security• Microsoft OfficeMicrosoft Office• 12.1" Wide screen with high resolution for 12.1" Wide screen with high resolution for

easy viewing of chart files and X-rayseasy viewing of chart files and X-rays• Notebook is light weight model for ease of Notebook is light weight model for ease of

use around the office use around the office • Laptops will be an added device for future Laptops will be an added device for future

business expansion and telecommuting business expansion and telecommuting (remote access).(remote access).

Office Hardware con’t Office Hardware con’t PDA’sPDA’s

• BlackBerry Bold 9000BlackBerry Bold 9000

• Stand by 300hr talk time 270minStand by 300hr talk time 270min

• WIFI Web browsingWIFI Web browsing

• 1GB of Memory1GB of Memory

• BluetoothBluetooth

• GPS GPS

• PDA’s will be an added device for future PDA’s will be an added device for future business expansion.business expansion.

Office Hardware con’t Office Hardware con’t CopierCopier

• Sharp DX-C311 Color copierSharp DX-C311 Color copier

• Copying: 31 ppm BW / 31 ppm ColorCopying: 31 ppm BW / 31 ppm Color

• Printing : 31 ppm BW / 31 ppm ColorPrinting : 31 ppm BW / 31 ppm Color

• 600 sheets600 sheets

Office Hardware con’t Office Hardware con’t Fax machineFax machine

• HP Fax 1040HP Fax 1040

• ink-jetink-jet

• copying (up to): 4 ppmcopying (up to): 4 ppm

• 50 sheets50 sheets

• 14.4 Kbps14.4 Kbps

Cisco Unified IP Phone Cisco Unified IP Phone 7960G 7960G

• The Cisco Unified IP Phone 7960G is The Cisco Unified IP Phone 7960G is designed to meet the communication designed to meet the communication needs of professional workers in needs of professional workers in enclosed office environments--enclosed office environments--employees who experience a high employees who experience a high amount of phone traffic in the course amount of phone traffic in the course of a business day.of a business day.

• A large pixel-based display provides A large pixel-based display provides supplemental information, access to supplemental information, access to applications, and makes it easy to use applications, and makes it easy to use telephone features. telephone features.

• The Cisco Unified IP Phone 7960G The Cisco Unified IP Phone 7960G allows users to quickly access diverse allows users to quickly access diverse information such as weather, stocks, information such as weather, stocks, quote of the day, or any Web-based quote of the day, or any Web-based information using extensible markup information using extensible markup language (XML) to provide a portal language (XML) to provide a portal to an ever-growing world of features to an ever-growing world of features and information.and information.

• VOIP phone was selected for optional telephony needs throughout the business.

•The internal Cisco two-port Ethernet switch allows for a direct connection to a 10/100BASE-T Ethernet network via an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC.

Backup & Disaster RecoveryBackup & Disaster Recovery Net Backup on the WANNet Backup on the WAN

LT04 Powervault TL200

Main Site NAS

NetBackup Applacation

Server PowerEdge 905ROS=Open SUSE

FS01

FS02 FS04

FS03

•Application data (local DB’s, office doc’s, etc) will be under incremental policy running everyday in addition to a weekly full file system policy. •Some data will not be needed to be part of the incremental backups. •Sys backups will only be once a month and they will be handled locally.• By using the native OS’s backup application and storing data on the FS as images, they will be grabbed by NB once a month during monthly archive and deleted off of FS.

Who has control?Who has control?

NetBackup Applacation Server

PowerEdge 905ROS=Open SUSE

Local Attached Monitor

Admin at home or on the road

Remote Office

•Administrators can control NB remotely as well as locally. •They can monitor, stop and kick off manual backups as well as configure policies and control the robot.

Moving and Securing the Moving and Securing the Data Data

• The media we have specified will be LT04 tapes (800GB or The media we have specified will be LT04 tapes (800GB or 1600GB compressed) that will be handled by a Dell 1600GB compressed) that will be handled by a Dell PowerVault TL200 (robot) with one SAS drive and 24 cartridge PowerVault TL200 (robot) with one SAS drive and 24 cartridge slots. slots.

• Data will be encrypted while being written to the tape from Data will be encrypted while being written to the tape from source. Encryption method will be AES:256 with automated source. Encryption method will be AES:256 with automated key management. key management.

• As it applies to HIPPA; (HIPPA does not specify encryption As it applies to HIPPA; (HIPPA does not specify encryption method or level according to Code Standards) it is therefore method or level according to Code Standards) it is therefore not required; but is an additional precaution. not required; but is an additional precaution.

• Media will be picked up from main site Monday through Media will be picked up from main site Monday through Saturday by media management vendor and stored according Saturday by media management vendor and stored according to policy specifications.to policy specifications.

• The schedule will be 2 weeks for weekly backups and The schedule will be 2 weeks for weekly backups and archived for month and year end. archived for month and year end.

Data management

Disaster Recovery Action PlansDisaster Recovery Action Plans

Key StepsKey Steps TimeframeTimeframe Party ResponsibleParty ResponsibleAdministrator on duty makes determination Administrator on duty makes determination that system/systems or Data are not that system/systems or Data are not recoverable without DR tape. Call is made to recoverable without DR tape. Call is made to DR team lead to assemble team. DR team lead to assemble team.

1.5 hours1.5 hours On call administrator On call administrator

Place call to media storage vendor to recall Place call to media storage vendor to recall tapes needed and have them delivered to local tapes needed and have them delivered to local site. site.

4 hours4 hours On Call AdministratorOn Call Administrator

DR team arrives on site and continues DR team arrives on site and continues assessment of issue.assessment of issue. 2.5 hours 2.5 hours DR teamDR team

Restore of data begins Restore of data begins Contingent on total Contingent on total

scope of loss.scope of loss.DR teamDR team

Part I: Action PlanAction Item: Total loss of data single or multi-system

Expected Outcome: Total restore

Disaster Recovery Action PlansDisaster Recovery Action Plans con’tcon’t

Key StepsKey Steps TimeframeTimeframe Party ResponsibleParty Responsible

Administrator on duty makes Administrator on duty makes determination that site is no longer able to determination that site is no longer able to sustain proper function.sustain proper function. .5 hours.5 hours On call administrator On call administrator

Place call to media storage vendor to Place call to media storage vendor to recall tapes needed and have them recall tapes needed and have them delivered to DR site. delivered to DR site. 4 hours4 hours On Call AdministratorOn Call Administrator

DR team arrives at DR site and continues DR team arrives at DR site and continues assessment of issue and preparation for assessment of issue and preparation for arrival of media. arrival of media. 2.5 hours 2.5 hours DR teamDR team

Restore of data begins Restore of data begins ?????? DR teamDR team

Part II: Action PlanAction Item: Total loss Site

Expected Outcome: Total restore Additional Comments:

Total timeline will be set after testing.

Database & Migration Database & Migration

• The DBA will utilize SQL Server and The DBA will utilize SQL Server and will be pre-configured prior to will be pre-configured prior to rollover.rollover.

• Data will be converted from the Data will be converted from the Novell server to the DBA SQL server.Novell server to the DBA SQL server.

• Any errors or anomalies will be Any errors or anomalies will be verified and corrected prior to verified and corrected prior to production rollover.production rollover.

Physical SecurityPhysical Security

• apC/8X Advanced Processing Controller is an apC/8X Advanced Processing Controller is an intelligent access control for the server door.intelligent access control for the server door.

• This also allows for alarm monitoring, which This also allows for alarm monitoring, which will serve as a basic building block for will serve as a basic building block for security management. security management.

Physical Security con’tPhysical Security con’t

• Door card reader will provide performance, reliability, and is unobtrusive.

• A red LED flashes green and the beeper sounds when reader is presented with a proximity card. The multicolor LED and beeper can also be controlled individually by the host system.

Medical SoftwareMedical SoftwareAmazing CartsAmazing Carts

• Amazing Charts is a full-featured Electronic Amazing Charts is a full-featured Electronic Health Record (EHR) system that allows Health Record (EHR) system that allows scheduling, intra-office messaging, and complete scheduling, intra-office messaging, and complete documentation of the medical encounter in a fast, documentation of the medical encounter in a fast, efficient, and straight-forward manner. efficient, and straight-forward manner.

• Designed by physicians for physicians. Designed by physicians for physicians.

PurchasingPurchasingCostsCosts

• Hardware Devices:Hardware Devices: $243,068 $243,068

• Physical Security:Physical Security: $26,739 $26,739

• Labor Cost:Labor Cost: $59, 375 $59, 375

• Service Agreement:Service Agreement: (Optional (Optional Quote)Quote)

• Final Est. Total:Final Est. Total: $329,182 $329,182

Itemized Hardware ListItemized Hardware List

Physical Security CostPhysical Security Cost

Labor HoursLabor HoursCostCost

• Network Hardware Installation: 440 Hrs. X $100/hr = Network Hardware Installation: 440 Hrs. X $100/hr = $44,000.00$44,000.00

• Back up Installation and Configuration: 50 Hrs. X Back up Installation and Configuration: 50 Hrs. X $75/hr = $3750.00$75/hr = $3750.00

• Firewall set up and Configuration: 24 Hrs. X $75/hr Firewall set up and Configuration: 24 Hrs. X $75/hr = $1800.00= $1800.00

• Desktop office hardware Installation and Desktop office hardware Installation and configuration: 95 Hrs. X $75/hr. = $7125.configuration: 95 Hrs. X $75/hr. = $7125.

• Server Installation and Configuration: 20 Hrs. X Server Installation and Configuration: 20 Hrs. X $75/hr. = $1500.00$75/hr. = $1500.00

• Installation and Configuration of Medical Software: Installation and Configuration of Medical Software: 16 Hrs. X $75/hr = $1200.00 16 Hrs. X $75/hr = $1200.00

Service AgreementService Agreement

• We offer several different levels of We offer several different levels of service agreements.service agreements.

• Remote supportRemote support

• 24 Hour Onsite Response24 Hour Onsite Response

• 12 Hour Onsite Response12 Hour Onsite Response

• 4 Hour Onsite Response4 Hour Onsite Response

Service AgreementService Agreement Remote support Remote support

• You will receive a call from us with in 6 You will receive a call from us with in 6 hours of the initial callhours of the initial call

• With remote support we will connect to With remote support we will connect to the network remotelythe network remotely

• Check network and server logs for Check network and server logs for issuesissues

• Diagnose and advise on a plan of Diagnose and advise on a plan of action to repair any outstanding issues.action to repair any outstanding issues.

Service AgreementService Agreement 24 Hour Onsite Response 24 Hour Onsite Response• Includes all the services provided Includes all the services provided

with remote supportwith remote support

• If we can’t fix the issue remotely we If we can’t fix the issue remotely we will come to your offices with in 24 will come to your offices with in 24 hours.hours.

Service AgreementService Agreement 12 Hour Onsite Response 12 Hour Onsite Response• Includes all the services provided Includes all the services provided

with remote supportwith remote support

• We will respond with an initial call We will respond with an initial call with in an hour with remote support.with in an hour with remote support.

• If we can’t fix the issue remotely we If we can’t fix the issue remotely we will come to your offices with in 12 will come to your offices with in 12 hours.hours.

Service AgreementService Agreement 4 Hour Onsite Response 4 Hour Onsite Response

• Includes all the services provided Includes all the services provided with remote supportwith remote support

• We will respond with an initial call We will respond with an initial call with in an hour with remote support.with in an hour with remote support.

• If we can’t fix the issue remotely we If we can’t fix the issue remotely we will come to your offices with in 4 will come to your offices with in 4 hours.hours.

Conclusion/SummaryConclusion/Summary

• In meeting the necessary requirements of In meeting the necessary requirements of HealthCare PartnersHealthCare Partners, we of SNS have , we of SNS have been able to propose a fully functional been able to propose a fully functional updated Network environment; that will updated Network environment; that will maintain the HIPPA related standards that maintain the HIPPA related standards that are required to secure all Medical Patient are required to secure all Medical Patient records, as well as to promote future records, as well as to promote future growth within the business.growth within the business.

• We hope We hope HealthCare PartnersHealthCare Partners will will consider the overall concept and design consider the overall concept and design we at SNS have created for you. Thank we at SNS have created for you. Thank you for your time.you for your time.

Resources CitedResources Cited

• Case Statement: Provided by Mike ConroyCase Statement: Provided by Mike Conroy

• Cisco, Cisco, www.cisco.comwww.cisco.com (Network Device Info) (Network Device Info)

• FortiGate, FortiGate, www.fortinet.comwww.fortinet.com (Firewall Security) (Firewall Security)

• CDW, CDW, www.CDW.comwww.CDW.com (Product Vendor) (Product Vendor)

• Amazing Charts, Amazing Charts, www.amazingcharts.comwww.amazingcharts.com (Med Software) (Med Software)

• HID, HID, www.hid.comwww.hid.com (Door card reader, Physical Security) (Door card reader, Physical Security)

• apC/8X, apC/8X, www.swhouse.comwww.swhouse.com (Physical Security) (Physical Security)

• Virtualization, Virtualization, www.About.com/VMwarewww.About.com/VMware (Virtual Servers) (Virtual Servers)

• HIPPA, HIPPA, www.About.comwww.About.com , , www.wikipedia.comwww.wikipedia.com (HIPPA Laws) (HIPPA Laws)