Complete VoIP solutions for all size enterprises Coral Sea.pdf · Tadiran Telecom's all new Sea...

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Complete VoIP solutions for all size enterprises

Transcript of Complete VoIP solutions for all size enterprises Coral Sea.pdf · Tadiran Telecom's all new Sea...

Page 1: Complete VoIP solutions for all size enterprises Coral Sea.pdf · Tadiran Telecom's all new Sea Softswitch. A complete VoIP solution that requires only 1U of rack space, yet has capabilities

Complete VoIP solutionsfor all size enterprises

Page 2: Complete VoIP solutions for all size enterprises Coral Sea.pdf · Tadiran Telecom's all new Sea Softswitch. A complete VoIP solution that requires only 1U of rack space, yet has capabilities

ApplicationsISP/ASP

Enterprise TelephonyBillingMessagingContact CenterCRM

New York

Office Building

SIP Company CAdministration

ADSL/CableModem

London

Beijing

Co-Hosted Solution - the buzz wordin telecommunications today is''hosted" solutions. One issue hostedsolutions can not overcome isredundancy or latency of the last mile.The Sea Softswitch overcomes thisobstacle by allowing a local processingengine to be located on the customerpremise. The database for thecustomer is housed in the central NOCas well as on the customer premise.In case of a network failure the localSea processing engine takes over andprocesses calls seamlessly.

Distributed or Enterprise - with its ability to join geographically dispersed satelliteoffices, the Sea Softswitch is the perfect platform to provide seamless communicationsand a single point of administration.

CompositContact Center

Sea Softswitch

Agents

PSTN

FlexSet IP

Analog FlexSet

SIP

PSTN

FlexSet IP

Sea Softswitch

SIP VideoPhone

SIP ((((WiFi

Web-BasedAdministration

SIP Trunk

Agents

ISP

Sea Softswitch

SIPSIP VideoPhone

FlexSet IP

Office Building

FlexSet IP SIPCompany A

Administration

Company BAdministration FlexSet IP SIP

Sea Softswitch

Sea Softswitch

Administration

Wave Gateway

Standalone (SME) - the Sea Softswitch combinedwith Coral Wave Gateway and/or standard SIP FXSand SIP FXO adaptors give small growing businessthe communication tools that are cost effectiveand feature rich today while providing limitlessexpansion for the future.

Sea Softswitch

PSTN

FlexSet IP

Analog FlexSet

SIP

ISP

SIP TrunkWave Gateway

Applications Scenarios

Page 3: Complete VoIP solutions for all size enterprises Coral Sea.pdf · Tadiran Telecom's all new Sea Softswitch. A complete VoIP solution that requires only 1U of rack space, yet has capabilities

Open Standards

The Sea Softswitch is a pure IP systemthat pr ov ides f lex ib i l i ty andcompatibility by supporting industrystandards.

CSTA, SIP, LDAP, MGCP, SQL

Standard database

Operating system independent -Linux and Windows

Third party SIP endpoints/trunks andgateways are supported

Third party MGCP advanced-featuredIP telephones and gateways aresupported

Management

Designed from an administrator'sperspective, the Sea Softswitch Adminis based on innovative principles ofmanagement.

Saves t ime, truly integratedadministration

Shortens end-user wait time forchange requests

Empowers the end-user to managetheir settings

Integrates VM, Phone, ACD, ContactCenter, and third-party devices

Provides more controls with intuitiveand complete GUI design

Administrator makes the rightdecisions based on real-timeinformation

Less dependency on outside vendors(MAC - moves, adds and changescan be handled internally)

Simpler management of multiple sites

Single point of administration for allusers no matter of location

Single licensing management

Concurrent administrators

Time zone setting per site; all timebased activities are reported in localtime

User Centric

The Sea Softswitch is designed aroundthe concept of the user rather than adevice or extension. This allows thesystem to provide applications thatmatch a user's changing needs.

Increases control to each user

Allows multiple devices, aliases,schedules, and routing rules

Simplifies work flow and saves timeby using a single message inbox peruser regardless of the number ofdevices.

Allows the organization to bill basedon the "user" rather than billing basedan extension or line

Saves user time with an easy-to-setupgraphical interface

Enables changes from anywhere

Presence allows the user to be betterinformed of the status of others

Users can be reached based onpersonal or business rules

Redundancy

By design the Sea Softswitch hasidentical information on all servers sothat services can be provided by anyserver to any user.

Each server (or site) is a live backupfor all the others

Fault tolerant bydesign

Site can operatewithoutconnection toother sites, a"SurvivableRemote" in thecase where theWANconnection islost

Applications

The Sea Softswitch is essentially acommunications services platformcapable of providing a variety ofoptional applications.

ACD agents can be located anywhereon any site without compromisingthe reporting mechanism

The unified messaging system canbe in one or more locations

Flexible conferencing resourcesprovide a combination ofsimultaneous 3-way conferences andlarge "meet me" conference bridges

Integrated with Tadiran’s CompositContact Pro for enhanced ContactCenter applications and full real-timeand historical reports.

Closed-User Groups

The system is designed so thateverything can be departmentalized toprovide a complete separation ofservices within a single system.

Provides a complete virtual telephonysystem per group of users enablingthe flexibility to share or separateresources such as attendants, circuitsand other resources

Separate management per group

Provisions, profiles and routing rulesper group

Billing and logging can be producedper group

Features / Benefits

Page 4: Complete VoIP solutions for all size enterprises Coral Sea.pdf · Tadiran Telecom's all new Sea Softswitch. A complete VoIP solution that requires only 1U of rack space, yet has capabilities

The Wave Gateway is Tadiran's access hardware optionfor the software-based Sea Softswitch. It providestelephony connectivity or access points to integratethe IP-based softswitch with popular telephone digitalcircuits such as PRI, E1, and T1 as well as analog trunksand single-line analog stations. The Wave Gatewayline circuits have been certified in over 40 countriesworld wide. The Wave Gateway can also supportTadiran digital telephones. This is a practical alternative

for existing Coral sites migrating to the Sea Softswitchor new sites where infrastructure might favor digitaltelephones. The Wave Gateway is a scalable solutionthat can utilize certain existing Coral cabinets andcards. It is also offered in a new 2U chassis.

Wave Gateway

The latest in Tadiran Telecom’s range of advanced telephones, the T200 Seriesoffers reliable standalone IP telephones with full functionality and excellent voicequality. Basic features include multiple call and multiple line appearance, caller ID,speed dial and call blocking, while clear LCD display and programmable keysensure optimal ease of use. The T200 phones also include an RTP encryption featureand support Power over Ethernet (PoE) and the expansion key module.

The T200 phones can be converted from SIP to MGCP and vice versa by downloadingfirmware. As SIP phones, they offer all basic SIP functions such as hold, transferand 3-way calling, plus BLF status and speed-dial keys, and provide further featuresvia access codes. As MGCP, they support virtually all PABX features.

T200 Series IP Telephones

The Sea Softswitch utilizes web-browser administration for the convenience of users, user-group adminstrators,and system administrators.

Administration

Page 5: Complete VoIP solutions for all size enterprises Coral Sea.pdf · Tadiran Telecom's all new Sea Softswitch. A complete VoIP solution that requires only 1U of rack space, yet has capabilities

SMALL BOX,

BIG CAPABILITIES!

The Sea Softswitch is based on a completely new distributed architecture.We took our years of experience with PBX and VoIP and started with a cleanslate. No compromises. No legacy constraints. No more networking of sites.One site or one thousand sites. One softswitch server PC or one thousandservers - either way and you have a single, replicated, fault-tolerant solution.Easy to administer and upgrade. The new Sea Softswitch is based on openstandards. Do you prefer Linux or Windows? CSTA, SIP, MGCP, LDAP ofcourse. Choose one of our SIP phones or any brand you like. The SeaSoftswitch, a small box with big capabilities.

Multimedia Communications SolutionTadiran Telecom's all new Sea Softswitch. A complete VoIP solution thatrequires only 1U of rack space, yet has capabilities far greater thanmuch larger systems.

Pure IP

Distributed system - no "clustering"

Fault-tolerant by design

SIP-based Unified Messaging included

Speech Recognition, IVR, Contact Center.. it's all in there

Page 6: Complete VoIP solutions for all size enterprises Coral Sea.pdf · Tadiran Telecom's all new Sea Softswitch. A complete VoIP solution that requires only 1U of rack space, yet has capabilities

Visit us at our website: www.tadirantele.com

5-2007 Catalog no. 77007100005

Copyright © 2007 Tadiran Telecom Ltd. Specifications subject to change without notice. Contact your authorized dealer for specifics. Coral, FlexAir,Coral Message Center, Coral QNet, CoralLITE, Coral FlexCT, Coral FlexiCom, Coral FlexSet, Coral FlexIP Softphone, Coral IPx and WiCMC are registeredtrademarks of Tadiran Telecom Ltd. or Tadiran Telecom Inc. All other products or services mentioned are the trademarks, service marks, registeredtrademarks or registered service marks of their respective owners.

How tomorrow's organizations will be connected today

ChinaTadiran Telecom Ltd.Room 2101, Building 10,Jianwai SOHO 39 East 3rd-Ring RoadChaoyang District, Beijing 100022, ChinaTel +86-10-58696418Fax +86-10-58696421

IndiaTadiran Telecom Ltd.Shanti Chambers, 11/6 B, Pusa RoadNew Delhi 110 005 IndiaTel +91-11-25850446/25854212Fax +91-11-25789399

IsraelTadiran Telecom Ltd.18 Hasivim Street, PO Box 7607Petach Tikva, 49170 IsraelTel +972-3-9262000Fax +972-3-9262310

USATadiran Telecom Inc.4 Tri Harbor CourtPort Washington, NY 11050 USATel +516-632-7200Fax +516-632-7210

RussiaTadiran Telecom Ltd.125 Warshvskoe Shosse,Moscow, 117587, Russia.Tel/fax: +7-495-7750855

UkraineTadiran Telecom Ltd.4 Vinogradnyi per., office 41Kiev, UkraineTel/Fax + 38-044-2532830