Complete VoIP solutions for all size enterprises Coral Sea.pdf · Tadiran Telecom's all new Sea...
Transcript of Complete VoIP solutions for all size enterprises Coral Sea.pdf · Tadiran Telecom's all new Sea...
Complete VoIP solutionsfor all size enterprises
ApplicationsISP/ASP
Enterprise TelephonyBillingMessagingContact CenterCRM
New York
Office Building
SIP Company CAdministration
ADSL/CableModem
London
Beijing
Co-Hosted Solution - the buzz wordin telecommunications today is''hosted" solutions. One issue hostedsolutions can not overcome isredundancy or latency of the last mile.The Sea Softswitch overcomes thisobstacle by allowing a local processingengine to be located on the customerpremise. The database for thecustomer is housed in the central NOCas well as on the customer premise.In case of a network failure the localSea processing engine takes over andprocesses calls seamlessly.
Distributed or Enterprise - with its ability to join geographically dispersed satelliteoffices, the Sea Softswitch is the perfect platform to provide seamless communicationsand a single point of administration.
CompositContact Center
Sea Softswitch
Agents
PSTN
FlexSet IP
Analog FlexSet
SIP
PSTN
FlexSet IP
Sea Softswitch
SIP VideoPhone
SIP ((((WiFi
Web-BasedAdministration
SIP Trunk
Agents
ISP
Sea Softswitch
SIPSIP VideoPhone
FlexSet IP
Office Building
FlexSet IP SIPCompany A
Administration
Company BAdministration FlexSet IP SIP
Sea Softswitch
Sea Softswitch
Administration
Wave Gateway
Standalone (SME) - the Sea Softswitch combinedwith Coral Wave Gateway and/or standard SIP FXSand SIP FXO adaptors give small growing businessthe communication tools that are cost effectiveand feature rich today while providing limitlessexpansion for the future.
Sea Softswitch
PSTN
FlexSet IP
Analog FlexSet
SIP
ISP
SIP TrunkWave Gateway
Applications Scenarios
Open Standards
The Sea Softswitch is a pure IP systemthat pr ov ides f lex ib i l i ty andcompatibility by supporting industrystandards.
CSTA, SIP, LDAP, MGCP, SQL
Standard database
Operating system independent -Linux and Windows
Third party SIP endpoints/trunks andgateways are supported
Third party MGCP advanced-featuredIP telephones and gateways aresupported
Management
Designed from an administrator'sperspective, the Sea Softswitch Adminis based on innovative principles ofmanagement.
Saves t ime, truly integratedadministration
Shortens end-user wait time forchange requests
Empowers the end-user to managetheir settings
Integrates VM, Phone, ACD, ContactCenter, and third-party devices
Provides more controls with intuitiveand complete GUI design
Administrator makes the rightdecisions based on real-timeinformation
Less dependency on outside vendors(MAC - moves, adds and changescan be handled internally)
Simpler management of multiple sites
Single point of administration for allusers no matter of location
Single licensing management
Concurrent administrators
Time zone setting per site; all timebased activities are reported in localtime
User Centric
The Sea Softswitch is designed aroundthe concept of the user rather than adevice or extension. This allows thesystem to provide applications thatmatch a user's changing needs.
Increases control to each user
Allows multiple devices, aliases,schedules, and routing rules
Simplifies work flow and saves timeby using a single message inbox peruser regardless of the number ofdevices.
Allows the organization to bill basedon the "user" rather than billing basedan extension or line
Saves user time with an easy-to-setupgraphical interface
Enables changes from anywhere
Presence allows the user to be betterinformed of the status of others
Users can be reached based onpersonal or business rules
Redundancy
By design the Sea Softswitch hasidentical information on all servers sothat services can be provided by anyserver to any user.
Each server (or site) is a live backupfor all the others
Fault tolerant bydesign
Site can operatewithoutconnection toother sites, a"SurvivableRemote" in thecase where theWANconnection islost
Applications
The Sea Softswitch is essentially acommunications services platformcapable of providing a variety ofoptional applications.
ACD agents can be located anywhereon any site without compromisingthe reporting mechanism
The unified messaging system canbe in one or more locations
Flexible conferencing resourcesprovide a combination ofsimultaneous 3-way conferences andlarge "meet me" conference bridges
Integrated with Tadiran’s CompositContact Pro for enhanced ContactCenter applications and full real-timeand historical reports.
Closed-User Groups
The system is designed so thateverything can be departmentalized toprovide a complete separation ofservices within a single system.
Provides a complete virtual telephonysystem per group of users enablingthe flexibility to share or separateresources such as attendants, circuitsand other resources
Separate management per group
Provisions, profiles and routing rulesper group
Billing and logging can be producedper group
Features / Benefits
The Wave Gateway is Tadiran's access hardware optionfor the software-based Sea Softswitch. It providestelephony connectivity or access points to integratethe IP-based softswitch with popular telephone digitalcircuits such as PRI, E1, and T1 as well as analog trunksand single-line analog stations. The Wave Gatewayline circuits have been certified in over 40 countriesworld wide. The Wave Gateway can also supportTadiran digital telephones. This is a practical alternative
for existing Coral sites migrating to the Sea Softswitchor new sites where infrastructure might favor digitaltelephones. The Wave Gateway is a scalable solutionthat can utilize certain existing Coral cabinets andcards. It is also offered in a new 2U chassis.
Wave Gateway
The latest in Tadiran Telecom’s range of advanced telephones, the T200 Seriesoffers reliable standalone IP telephones with full functionality and excellent voicequality. Basic features include multiple call and multiple line appearance, caller ID,speed dial and call blocking, while clear LCD display and programmable keysensure optimal ease of use. The T200 phones also include an RTP encryption featureand support Power over Ethernet (PoE) and the expansion key module.
The T200 phones can be converted from SIP to MGCP and vice versa by downloadingfirmware. As SIP phones, they offer all basic SIP functions such as hold, transferand 3-way calling, plus BLF status and speed-dial keys, and provide further featuresvia access codes. As MGCP, they support virtually all PABX features.
T200 Series IP Telephones
The Sea Softswitch utilizes web-browser administration for the convenience of users, user-group adminstrators,and system administrators.
Administration
SMALL BOX,
BIG CAPABILITIES!
The Sea Softswitch is based on a completely new distributed architecture.We took our years of experience with PBX and VoIP and started with a cleanslate. No compromises. No legacy constraints. No more networking of sites.One site or one thousand sites. One softswitch server PC or one thousandservers - either way and you have a single, replicated, fault-tolerant solution.Easy to administer and upgrade. The new Sea Softswitch is based on openstandards. Do you prefer Linux or Windows? CSTA, SIP, MGCP, LDAP ofcourse. Choose one of our SIP phones or any brand you like. The SeaSoftswitch, a small box with big capabilities.
Multimedia Communications SolutionTadiran Telecom's all new Sea Softswitch. A complete VoIP solution thatrequires only 1U of rack space, yet has capabilities far greater thanmuch larger systems.
Pure IP
Distributed system - no "clustering"
Fault-tolerant by design
SIP-based Unified Messaging included
Speech Recognition, IVR, Contact Center.. it's all in there
Visit us at our website: www.tadirantele.com
5-2007 Catalog no. 77007100005
Copyright © 2007 Tadiran Telecom Ltd. Specifications subject to change without notice. Contact your authorized dealer for specifics. Coral, FlexAir,Coral Message Center, Coral QNet, CoralLITE, Coral FlexCT, Coral FlexiCom, Coral FlexSet, Coral FlexIP Softphone, Coral IPx and WiCMC are registeredtrademarks of Tadiran Telecom Ltd. or Tadiran Telecom Inc. All other products or services mentioned are the trademarks, service marks, registeredtrademarks or registered service marks of their respective owners.
How tomorrow's organizations will be connected today
ChinaTadiran Telecom Ltd.Room 2101, Building 10,Jianwai SOHO 39 East 3rd-Ring RoadChaoyang District, Beijing 100022, ChinaTel +86-10-58696418Fax +86-10-58696421
IndiaTadiran Telecom Ltd.Shanti Chambers, 11/6 B, Pusa RoadNew Delhi 110 005 IndiaTel +91-11-25850446/25854212Fax +91-11-25789399
IsraelTadiran Telecom Ltd.18 Hasivim Street, PO Box 7607Petach Tikva, 49170 IsraelTel +972-3-9262000Fax +972-3-9262310
USATadiran Telecom Inc.4 Tri Harbor CourtPort Washington, NY 11050 USATel +516-632-7200Fax +516-632-7210
RussiaTadiran Telecom Ltd.125 Warshvskoe Shosse,Moscow, 117587, Russia.Tel/fax: +7-495-7750855
UkraineTadiran Telecom Ltd.4 Vinogradnyi per., office 41Kiev, UkraineTel/Fax + 38-044-2532830