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    ome Products Evaluation Centers Retail Systems

    Retail Systems Evaluation Center

    Find the best retail solution based on your business needs.

    Start Your Retail Systems Comparison

    What Is a Retail System?

    Retail merchandise management (RMM), merchandise management systems (MMS), retail

    systems, and retail enterprise resource planning (ERP) all designate information systems used by

    retailers. Retail systems are the enterprise back- and front-office software solutions upon which themajority of retailers rely to manage and support their daily tasks. These systems typically record

    product performance, which allows the buying personnel to make accurate merchandise

    purchasing decisions. Moreover, retail systems have capabilities for tracking inventory, capturing

    sales data, and managing retail prices. Successful retail operations generally require

    communication between the supply chain management (SCM) or ERP solutions and the RMM

    system.

    Retail Systems Business Drivers and Benefits

    Automate business processes to allow retailers to have more time for planning and

    analysis

    Increase customer loyalty by providing personalized shopping experiences Reduce markdowns by improving buying decisions with the ability to analyze sales

    history and trends

    Analysis of customer purchasing habits to increase sales by offering personalized

    promotions

    Replenish stores automatically to reduce inventory cost

    Know your inventory to prevent loss

    Know where business stands in real time and make accurate business decisions

    Increase visibility on transactions and inventory to reduce loss

    Reduce the amount of markdowns to increase profit

    Related Centers

    IfBottom of Form

    Testimonials

    "Your people, [TEC] and your

    product [TEC's decision support

    system] allowed Racal to quickly

    focus on a highly qualified group of

    suppliers."

    - Greg Cruzan, chief technology

    officer, Racal Instruments Inc.

    "I am delighted with the role that

    TEC has played in our search for

    the right system... and could not

    recommend [it] highly enough."

    - Sean Reilly, IT manager, Largo

    Foods

    More testimonials

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    http://www.technologyevaluation.com/Research/ResearchHighlights/ERP/2006/03/research_notes/TU_ER_CL_03_13_06_1.asphttp://www.technologyevaluation.com/Research/ResearchHighlights/SCM/2006/02/research_notes/TU_SC_XCR_02_23_06_1.asphttp://www.technologyevaluation.com/Research/ResearchHighlights/PLM/2005/12/research_notes/MN_PL_MB_12_12_05_1.asphttp://www.technologyevaluation.com/Research/articles/retail/Article-Archive/http://whitepapers.technologyevaluation.com/http://whitepapers.technologyevaluation.com/view_document/6531/Why-Soft-skills-Simulation-Makes-a-Hard-Case-for-Sales-Training.htmlhttp://whitepapers.technologyevaluation.com/view_document/4825/Service-Level-Goal-Strategy-Path-to-Profit.htmlhttp://whitepapers.technologyevaluation.com/view_document/4069/Supplier-Performance-Management.htmlhttp://whitepapers.technologyevaluation.com/view_document/8753/Case-Study-Fischer-Skis-mdash-Ski-Manufacturer-Streamlines-Operations.htmlhttp://whitepapers.technologyevaluation.com/view_document/8754/Case-Study-Kenneth-David-Apparel-mdash-Clothing-Company-Increases-Visibility.htmlhttp://whitepapers.technologyevaluation.com/view_document/8655/Capitalizing-on-the-IBM-Retail-Environment-for-SUSE-LINUX.htmlhttp://whitepapers.technologyevaluation.com/view_document/4067/Productvine-for-Collaborative-Product-Lifecycle-Management-PLM.htmlhttp://whitepapers.technologyevaluation.com/view_document/4096/Leading-UK-Grocer-Extends-Collaboration-to-a-Broad-Supplier-Base-and-Drives-Exponentially-Greater-Operational-Improvements.htmlhttp://whitepapers.technologyevaluation.com/view_document/4097/Leading-Global-Wine-And-Spirits-Producer-Takes-Collaboration-Upstream-With-Raw-Materials-Suppliers.htmlhttp://whitepapers.technologyevaluation.com/view_document/4288/Business-Case-J-E-Mondou.htmlhttp://whitepapers.technologyevaluation.com/http://www.technologyevaluation.com/research/articles/retail/
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    ome Products Decision Support System

    Decision Support System

    TEC offers two types of decision support systems: anonline decision support system called

    eBestMatch; and a desktop version called ERGO.

    Resources

    Overview

    Find out more about how

    ERGO can help you

    simplify complex

    decisions.

    Download

    Download a trial version

    of ERGO, the world'smost powerful DSS

    solution.

    The "Getting Started"

    ide

    ERGO is a decision support system that allows you tosimplify and quantify complex decisions

    build, maintain, and grow your organization's knowledge capital

    standardize your data and evaluation processes

    Click here for a quick overview of how ERGO can help your enterprise.

    ERGO is the powerful decision support engine behind TEC's eBestMatch online enterprise softwareevaluation system. ERGO also drives TEC's proven evaluation methodology, which has been usedto conduct thousands of complex selections.

    TEC is now offering ERGO as a stand-alone decision support solution for enterprises seeking tosimplify and document their decision processes.

    Features:

    Handle decision models containing tens of thousands of evaluation criteria.

    Compare up to 32,000 potential solutions in a single decision model.

    Set weights using the analytic hierarchy process (AHP), local weighting, or global

    weighting. Set weights using any combination of these approaches to give you the mostflexible weighting scheme of any decision support system.

    Use online analytical functions to evaluate strengths and weaknesses ("what-if" scenarios,

    simulations, sensitivity analyses, side-by-side comparisons, rankings, etc.)

    Create interactive graphs and charts that can be graphically modified for precision

    analysis and intuitive what-if scenarios.

    Conduct sensitivity analyses, cost/benefit analyses, as well as dozens of other graphical

    analytics.

    Leverage robust reporting capabilities that can create virtually any type of report to reflect

    the output of your decision process.

    Markets

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    5590.079 3.076172E-02Upgrading LegacyPoint-of-Sale Systems:The compelling business casefor next-generation POS

    AbstractA stores point-of-sale (POS) system is a companys gateway to valuable information. When astore POS system isnt able to share valuable information about customers, sales, andoperations with other parts of the organization, it can impact the bottom line.i

    Table of ContentsWhy upgrade your POS? 2The risks of legacy POS systems 2Lack of integration with other key operational areas 3Difficult or impossible to integrate POS hardware with other store systems 3Limitations of DOS 3

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    Possible exposure to fines 4How the right POS system can enhance ROI 4Key benefits from upgrading POS 5Improved customer service 5More efficient operations 6Cost savings 6Advantages for multi-channel retailers 7

    Planning POS with the future in mind 7About Epicor 82

    Why upgrade your POS?According to Forrester Research, half of European and North American retailers plan tomigrate to a new point-of-sale (POS) solution by 20081. This echoes results from AMRResearch, which reports that retail clients are actively investigating new POS hardware andsoftware technologies2.There are a number of compelling reasons to do just that, most of which center on theadvantages that come from improved connectivity between POS and the rest of the enterprise.For example, integrating point-of-sale applications with supply chain and customer loyalty datacan enable a store to reduce stockouts and improve customer service.

    The risks of legacy POS systemsBy some estimates, more than 25 percent of the point-of-sale systems in use in U.S. stores runon DOS or proprietary platforms that seriously limit a retailers growth 3.The problem: these types of legacy POS systems create islands of informationinformationthat should be shared with other parts of the organization in real-time in order to servecustomers and manage stores and operations cost effectively. They also prevent a retailer fromadding new capabilities that can boost its bottom line.Retailers using legacy POS systems face four key limitations:Lack of integration with other key operational areas, including inventory,merchandising, loss prevention, customer relationship management (CRM), and returnsmanagementDifficult or impossible to integrate POS hardware with other store systems, suchas back office serversLimitations of DOS and DOS usersPossible exposure to fines for non-compliance with CISP encryption requirementsPOS Client Operating System Installed Today Considering For Next Purchase*DOS 15% 0%IBM 4690 12% 13%Windows 9.x/ME/CE 14% 11%Windows NT/2000 XP Pro 35% 46%Windows XP Embedded or WEPOS 6% 48%Linux 7% 40%Other 11% 2%*Does not equal 100%. Respondents could choose more than one operating system.Source: RIS Store Systems Study 20051 Source: Forrester Research, Inc., The Next Point-Of-Sale Solution: From Store Solution to Enterprise AppGeorge Lawrie,|Kim LeQuoc (May 3, 2005)2 Source: AMR Research, Ensuring Your Upcoming Enterprise POS Deployment Project is a Success, ScottLangdoc

    (August 25, 2005)3 Source: RIS News, RIS Store System Study 20053

    Lack of integration with other key operational areasThe biggest breakthrough capability for todays specialty retailers is real-time exchange ofinformation between stores and the corporate office, also referred to as interoperability. Byexchanging valuable information with corporate systems, retailers can dramatically improveoperations by putting the right information in the right hands at the right timefrominventory, loss prevention, customer relationship information, and more. For example, using aconnected point-of-sale terminal, a sales associate can easily locate an out-of-stock item,potentially saving a sale.

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    Legacy systems prevent retailers from achieving this level of information exchange becausetheir technological limitations make it all but impossible to integrate with other systems. TheIBM 4690 platform stores data in a proprietary format, making it difficult to share the data.And DOS-based systems have a number of limitations of their own (see below).

    Difficult or impossible to integrate POS hardware with otherstore systemsBoth proprietary and DOS-based POS systems are severely limited in terms of their ability tointegrate across the enterprise by connecting with other hardware, such as back office servers.Yet this integration is crucial to enabling operational efficiency.Linking all stores and locations in the retail chain with real-time access to critical business dataensures that sales associates have necessary and timely information at the point where itmatters most: in the stores where customers will either buy or not buy. The POS system is alogical access point to this information. However, due to their technical limitations, legacy POSsystems typically cannot be connected to other hardware.Top POS features available withnext-generation POS that are notavailable with legacy systems.

    Cross Channel order management

    Returns processing

    Promotions Management

    Limitations of DOSDOS-based POS systems impose limitations on a retailer that can impair customer service,affect employees, and limit growth. These limitations include:Very little support for touch screens, adding time to each transactionLack of maintenance and upgrades that further restrict how the data can be usedPoor LCD screen resolution due to DOS limitations that can make it impossible to displayinformation at the preferred resolution of 1024x768 pixels, resulting in blurry screens thatcan induce eyestrain and headachesLimited hardware options caused by lack of MS-DOS drivers for newer devicesNo wonder the 2005 RIS Store Systems Study showed that DOS is not being considered as thePOS operating system by any of the retailers surveyed4.4 Source: RIS News, RIS Store Systems Study 20054

    Possible exposure to finesThe Cardholder Information Security Program (CISP) instituted by Visa USA requirescompliance by all retailers that store, process, or transmit Visa cardholder data. To achievecompliance with CISP, merchants and service providers must adhere to the Payment CardIndustry (PCI) Data Security Standard.However, many legacy POS systems are not equipped to adequately protect stored data andencrypt the transmission of cardholder data and sensitive information across public networks.A retailer that fails to comply with CISP security requirements may be subject to fines of up to$500,000 per incident.

    How the right POS systemcan enhance ROIAccording to AMR Research, A new POS platform has the potential to enable a number of

    consumer-facing initiatives that will help retailers compete and win5.One key to understanding the vital importance of a connected point-of-sale system is to thinkof POS hardware not simply as an expense, but as an investmentan investment that canprovide an excellent return if it is managed correctly. By one widely accepted estimate, thereturn on an investment in computerization is close to five times the investment in profit peryear6. Making the capital investment in next-generation POS can also create significant costsaving opportunities while enhancing customer service and preparing the retailer forfuture growth.Additionally, POS has emerged as consistently offering retailers the fastest payback of anyhardware investment.

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    According to AMR Research, Centralized refund management alone provides the hard ROIneeded to justify a full POS software replacement. Studies show fraudulent return rate ofbetween 0.4% to 1.0 % of sales. Taking a lower end estimate of 0.6% of revenue, ifcentralized refund management reduces that number by 50% in a $2.5B chain, $7.5 M willdrop right to the bottom line.75 Source: AMR Research, Ensuring Your Upcoming Enterprise POS Deployment Project is a Success, ScottLangdoc(August 25, 2005)6 Source: RetailPC.com, Cost of POS, by Kyle Ritter (September 2, 2004)7 Source: AMR Research, POS Software in Specialty and GMA Retail: Extending Beyond the Box, JanetSuleski, Scott Langdoc(March 9, 2004)5

    Key benefits fromupgrading POSEvery retailer knows that investments in technology should be made not simply to have thelatest technology, but as part of an overall business strategy. And there are a number ofcompelling business reasons to upgrade from legacy to next-generation POS, including:Improved customer service

    through faster check-outs and better access to product andcustomer informationMore efficient operations, including decreased labor costs and improved use ofemployee and manager timeCost savings from lower-fee card transactions, elimination of under-rings by automatingpricing, and reduction in errors and fraud

    Improved customer serviceAnything a store can do to minimize the time that the customer is at the register is imperativeto customer service. It is the last thing the customer will do before leaving the store and thefinal image they will have of the store. According to AMR Research, It only takes an averageof 2.3 negative experiences with a store to send shoppers to a competitor8. Yet the dial-uptimes of legacy POS systems can slow transaction speeds to a crawl, forcing customers to waitin long lines. And the problem only gets worse during high-traffic periods.Next-generation POS systems, with their high-speed approval systems, can cut the amount oftime required to check a customer out dramatically. One large retailer cut customer checkouttimes by almost 30 percent by moving to a next-generation POS system9. And faster checkouttimes translate into a number of benefits for retailers, including:Lower labor costsEnhanced customer satisfaction due to shorter wait timesFewer lost sales due to long linesMore parking spaces because of faster customer turnoverThe ideal POS system is interactive, fast, and friendly. The functions and features that can bedelivered through the POSsuch as computer-based training and learning managementcanhelp enhance customer service.Providing sales associates with relevant product and customer information at the point of salealso helps speed customers through the line while enabling the store to provide premiumservice. For example, some POS solutions incorporate features such as real-time customer,inventory, and returns management that give sales associates ready access to the informationand tools they need to provide better customer service.

    Its clear that, more and more, being able to know the customer through preferred customerapplications and (CRM) customer relationship management functionality at the register arevital parts of being competitive.8 Source: AMR Research, Transform Your Stores: Enhance Customer Interactions with Advanced Selling

    Technologies,|Rob Garf, Sriram Thodla, Joyce McGovern (June 27, 2005)9 Source: The ROI of POS, RED (October 2004)6

    More efficient operationsWhen employees can spend less time checking out customers, they have more time to

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    complete other tasks, such as selling, retail floor management, and stocking. Some storesevendiscover that they can cut back on checkers. And decreased labor costs and improved use ofemployee and manager time arent the only ways an upgraded POS system can help make aretailers operations more efficient.AMR Research points out that instant access to consolidated enterprise datasuch ascustomer data, product information, inventory, and shipping detailsenables employees to

    proactively help customers. Associates will find it easier to locate, evaluate, and upsellassociated products and learn policies and procedures while remaining on the sales floor,says AMR Research in a recent research report. Three-ring binders, catalogs, and computersin the backroom dont count as knowledge management tools. Associates need real-timeaccess to critical information while they are servicing the customer.10The right POS system can provide store management personnel with operational informationsuch as store opening and closing, employee hiring and termination, cash management, andreporting procedures. Even functions such as preferred customer, layaway management, andelectronic journaling can be integrated into the point-of-sale system.

    Cost savingsWhile some retailers argue that benefits such as improved customer serviceare soft returns,upgrading a POS system also offers a number of hard returns. For example, a

    retailer thatupgrades its POS system to one that can take advantage of lower-fee creditcard transactionscan realize considerable hard returns.Another large potential source of savings is in the added visibility intooperations provided bythe right POS system. This visibility can increase the accuracy of returnauthorizations and helpprevent inappropriate returns. That can add up to huge returns for theretailer: the onlineedition ofBusiness Weekrecently reported that stores lost $16 billion tobogus returns in

    2003, up 23% from 2002. Drug, food, and mass-merchant storeswhichscammers perceiveas being accessible and largely un-policedare particularly vulnerable11.Fraudulent returns are part of a bigger problem: shrink. Total shrinkaccounted forsome $37 billion in losses in 200412. 13A POS system can reduce shrinkageby providingexception reporting that can identify fraudulent activity such as stolen creditcards andunauthorized discounts.10 Source: AMR Research, Tranform Your Stores: Enhance Customer Interactions withAdvanced Selling Technologies,Rob Garf, Sriram Thodla, Joyce McGovern (June 27, 2005)11 Source: BusinessWeek Online, Many Unhappy Returns for Retailers, by ElizabethWoyke (August 5, 2005)12 Source: RIS News, Roadmap to Loss Prevention Leading retailers out-think shrink,by Alana Okun (Sept. 2005)7

    Advantages for

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    multi-channel retailersWhile single-store retailers can benefit hugely from a POS system upgrade,the advantages areeven greater for retailers with multiple locations or channels.

    For example, one POS solution enables sales associates to search real-timeinventory availabilityfor an out-of-stock item without leaving the sales counter. Once the item isfound, the salesassociate can complete the transaction right at POS, routing the order in realtime to anotherstore or distribution center to be fulfilled. That can save a sale while providingthe kind ofservice that says the store really cares about the customer.

    Planning POS with the

    future in mindsUpgrading a POS system can not only provide an immediate return, but alsoprepares a retailerfor future capabilities. AMR Research points out that, These new POSplatforms support evenfarther-reaching technology capabilities, including the longer term adoptionof store-wide,item-level Radio Frequency Identification (RFID) data.13Because of the potentially far-reaching effects of a connected point-of-salesystem, many

    retailers are seeing a POS upgrade as part of a larger initiative to improvetheir overall ITinfrastructures. According to recent research by Gartner, this type ofconsidered approach canhelp retailers achieve the flexible, real-time stores they want.1413 Source: AMR Research, Ensuring Your Upcoming Enterprise POS DeploymentProject is a Success, Scott Langdoc(August 25, 2005)14 Source: Gartner, Inc., Start with Point-of-Sale When You Upgrade Stores ITInfrastructure, Mim Burt, Gale Daikoku(June 20, 2005)8

    About EpicorEpicor is the leader in software and services for the real-time, multi-channelretailer; making usthe ideal choice for retailers who demand proven, integrated, full-featured,scalable, andglobal solutions. Epicor solutions are helping retailers optimize the customerexperience and

  • 8/14/2019 Complete Retail

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    improve the bottom line. Our solutions are designed for interoperabilitystandards formaximum ease of integration and ROI.Epicor has more than 50 years experience as a trusted retail technologysolution providerEpicor has more than 140 leading specialty, general merchandise and bigboxretailers as clientsEpicor solutions are .NET Connected for Smarter Retailing certified andNational RetailFederation ARTS IXRetail standard compliantEpicor is recognized as a Software Leader for three consecutive years byRIS NewsLeaderboard

    For more information on the Epicor Retailsolution,

    contact Epicor at:[email protected] or by phone at 845-567-1234Worldwide Headquarters18200 Von Karman Avenue, Suite 1000Irvine, California 92612USA

    Toll Free: +800.449.6772 (US/Canada)TEC Blog

    TEC Home About TEC Contact Us About the Bloggers RSS

    Jan18

    An Introduction to E-learning and Learning Management Systems (LMS)

    Filed Under (Software 101) by Jane Affleck(see bio)

    Not so long ago (or, back in the early 90s, when I was a first-year college student) there were two

    ways to get a post-secondary education: by attending classes at a university or college with

    hundreds of other coffee-stoked students, or by signing up for what used to be called distance

    learning (or even before that, by correspondence, as though courses consisted of a series of

    letters exchanged between the student and the professor, and delivered by the Pony Express).Distance courses still exist, of course, but increasingly, even these programs are undergoing drastic

    change because of their use of technology.

    Over the past decade or more, a new style of education has been emerging for traditional in-class

    college and university programs as well, changing the ways instructors and professors teach and

    students learn. Humanismthe philosophy originally espoused by universitieshas always held that

    technology could and should be used, along with rationality, ethical philosophy, and universal

    http://blog.technologyevaluation.com/http://blog.technologyevaluation.com/http://blog.technologyevaluation.com/http://www.technologyevaluation.com/http://www.technologyevaluation.com/http://www.technologyevaluation.com/company-information/http://www.technologyevaluation.com/company-information/contact-us/http://www.technologyevaluation.com/company-information/contact-us/http://blog.technologyevaluation.com/about-the-bloggers/http://blog.technologyevaluation.com/about-the-bloggers/http://blog.technologyevaluation.com/feed/http://blog.technologyevaluation.com/blog/2008/01/18/an-introduction-to-e-learning-and-learning-management-systems-lms/http://blog.technologyevaluation.com/blog/category/software-101/http://blog.technologyevaluation.com/blog/author/jaffleck/http://blog.technologyevaluation.com/about-the-bloggers/#JaneAffleckhttp://blog.technologyevaluation.com/http://www.technologyevaluation.com/http://www.technologyevaluation.com/company-information/http://www.technologyevaluation.com/company-information/contact-us/http://blog.technologyevaluation.com/about-the-bloggers/http://blog.technologyevaluation.com/feed/http://blog.technologyevaluation.com/blog/2008/01/18/an-introduction-to-e-learning-and-learning-management-systems-lms/http://blog.technologyevaluation.com/blog/category/software-101/http://blog.technologyevaluation.com/blog/author/jaffleck/http://blog.technologyevaluation.com/about-the-bloggers/#JaneAffleck
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    morality, towards improving the human condition. However, it seems that the balance is being

    tipped increasingly towards a privileging of technology over other means to that end.

    Universities are jumping enthusiastically on the technology bandwagon, and its no longer

    uncommon for professors to supplement their lectures with PowerPoint presentations, or for

    students to take notes on their laptops (Acadia University, in Wolfville, Canada, has been offering

    free laptops to all first-year students for more than ten years). And an ever-growing number of

    professors set up course web sites that allow students additional opportunities to ask questions,

    or to access the course syllabus, should they have happened to lose that pesky, fly-away hardcopy

    version handed out the first day of class.

    What does all this extra technology-based stimulation mean in practical terms (besides reducing the

    number of times the prof has to answer questions about when the term paper is due)? With

    PowerPoint replacing old-school photo slides and clunky overhead projectors, burnt-out bulbs

    interrupting lectures is no longer a concern. Students can use their laptops not only to take notes

    more speedily (most people type faster than they can write), but also to access dictionaries and

    other writing or reference tools in situ.

    Course web sites can also offer students supplementary materials without the time-consuming

    hassle of going to the library (a decided benefit for students with physical disabilities). Graphic

    elements, such as art, diagrams, or photos, can help students who are visual rather than auditory

    learners. Chat rooms and other collaborative tools can help to maximize student participation in

    courses with ever-increasing enrollment caps.

    The benefits of e-learning are not just for universities. Many elementary and high schools are also

    implementing learning management systems (LMS) in their classroom, for attendance tracking,

    creating and administering tests, e-mail, grade posting, and many other administrative and teaching

    tasks.

    And certainly no less importantprobably much more important to readers of this blogis the fact

    that businesses of all sizes are changing the way they perform certain operations as a

    result of implementing e-learning and learning management (LMS) applications. Human

    resource managers are discovering how to optimize employee performance with e-learning or LMS

    software.

    What Is a Learning Management System?

    An LMS is a software technology that allows organizations, including corporations and educational

    institutions, to manage and schedule all aspects of teaching and training. An LMS can aid in

    creating course calendars and other material, in easing administration and communication, and

    improving tracking of student or trainee progress. An LMS can be implemented through the Internet

    with open source software, it can be licensed from a provider, or it can be purchased by an

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    organization. The term e-learning refers to any training or learning that is done with an LMS

    application, or that is computer based.

    Top Business Benefits of E-learning with an LMS

    Reduced costs associated with training fees, travel and accommodation expenses for

    workshop or course trainers, and lost employee work time

    Computer-based training can more effectively and actively engage the student and produce

    better test results and higher rates of retention, thereby improving on-the-job competency

    and efficiency

    Larger numbers of employees can receive training in shorter periods of time; employees

    can be exempt from certain courses or modules if they demonstrate competency by passing

    a pre-test

    Reduced administrative hassle for course registration, and course content, resulting in

    further reduced costs

    Greater volumes of employees can receive timely training, as a result of by-distance access

    to online training programs or courses

    Reduced employee turnover, as more efficient training and better test results can boosts

    employee confidence and performance

    Modules for employee training can assist organizations with compliance issues, partly due

    to more consistent or centralized course content

    What Risks Do Business Managers Need to Consider before Implementing a Learning

    Management Solution?

    Align learning with business goals, as well as employees personal goals, to make sure time

    and resources are maximized.

    Develop a well-planned business case to win senior executives approve a proposed e-

    learning or LMS project.

    Identify the gap between actual or current training results and desired results, so that you

    can choose an e-learning or LMS solution that addresses your specific needs.

    Assess your companys IT infrastructure to decide whether to implement a hosted or a

    licensed solution.

    Make sure you choose a solution that will integrate with your existing human resources

    (HR) or enterprise resource planning (ERP) solutions.

    Mitigate Risk with Online Software Selection Tools (Or, How an Online Software Selection

    Process Can Help You)

    Compare vendors offering LMS solutions with those offering content management system

    (CMS) solutions, to find out which best meets your needs.

    Evaluate vendors that provide modules for competency and performance management.

    Examine functionality that supports course content authoring or publishing tools.

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    Determine which solutions satisfy your requirements for classroom or e-learning facilities.

    More LMS and E-learning Resources

    Get an overview ofcontent management systems (CMS).

    Readarticles by industry experts about learning management systems (LMS).

    Download a sample LMS request for proposal (RFP) template.

    Access white papers about the benefits of LMSand case studies aboute-learning best

    practices and how specific vendors LMS solutions helped achieve e-learning goals.

    Not all of your students or trainees may be geniuses, but their training results can be markedly

    improved with LMS-based training.

    Think of this simple formula (slightly modified from the original), if you need further incentive to

    consider LMS:

    e-learning = mc

    with m representing the mass number of employees you can train more effectively, the

    management of knowledge, as well as the money youll save, and with c representing the

    speed (Latin celeritas) at which you can train them, and get them back on the job and performing

    better than ever.

    Share This

    Trackback AddressTags: computer based training, e learning,learning management systems,lms,technology

    in the classroomComments

    Steve on 18 January, 2008 at 6:15 pm #

    What an excellent overview of learning content management systems and their potential benefit. It is true

    that cost, hosting and IT support are the typical barriers to many of people that desire to access the on-line

    experience from an LCM system. MyiCourse.com has removed these cost barriers by providing a free, web

    based LCM that allows users to create both public and private teaching sites. There are no limits on courses

    or the number of users. No contracts are needed. Go to MyiCourse.com and then click on the Learning

    Center link for a user manual and free courses on using the system.

    Geena on 21 January, 2008 at 11:34 am #

    this was a wonderful overview of the potential kinds of tools students and teachers have at their fingertips.

    while i was reading through, i was thinking that a tool that ive been using for training purposes would be

    helpful to some (or all) of your readers. Yugma (https://www.yugma.com) is a collaboration tool that allows

    desktop sharing amongst other uses. they have an education donations program (link below) and theyre

    giving out free accounts until the end of january for bloggers (link below). i hope you and your readers find

    this helpful.

    http://ecm.technologyevaluation.com/http://ecm.technologyevaluation.com/http://www.technologyevaluation.com/research/articles/learning-management/http://www.technologyevaluation.com/research/articles/learning-management/http://rfp.technologyevaluation.com/store.asp?catid=24&productId=1697http://whitepapers.technologyevaluation.com/view_document/6263/understanding-the-business-benefits-of-introducing-an-lms.htmlhttp://whitepapers.technologyevaluation.com/view_document/6263/understanding-the-business-benefits-of-introducing-an-lms.htmlhttp://whitepapers.technologyevaluation.com/view_document/7290/E-learning-Best-Practices.htmlhttp://whitepapers.technologyevaluation.com/view_document/7290/E-learning-Best-Practices.htmlhttp://whitepapers.technologyevaluation.com/view_document/7290/E-learning-Best-Practices.htmlhttp://whitepapers.technologyevaluation.com/view_document/7289/information-mapping-case-study.htmlhttp://whitepapers.technologyevaluation.com/view_document/7289/information-mapping-case-study.htmlhttp://blog.technologyevaluation.com/?p=81&akst_action=share-thishttp://blog.technologyevaluation.com/?p=81&akst_action=share-thishttp://blog.technologyevaluation.com/blog/2008/01/18/an-introduction-to-e-learning-and-learning-management-systems-lms/trackback/http://blog.technologyevaluation.com/index.php?tag=computer-based-traininghttp://blog.technologyevaluation.com/index.php?tag=e-learninghttp://blog.technologyevaluation.com/index.php?tag=learning-management-systemshttp://blog.technologyevaluation.com/index.php?tag=learning-management-systemshttp://blog.technologyevaluation.com/index.php?tag=learning-management-systemshttp://blog.technologyevaluation.com/index.php?tag=lmshttp://blog.technologyevaluation.com/index.php?tag=technology-in-the-classroomhttp://blog.technologyevaluation.com/index.php?tag=technology-in-the-classroomhttp://blog.technologyevaluation.com/index.php?tag=technology-in-the-classroomhttp://myicourse.com/https://www.yugma.com/http://ecm.technologyevaluation.com/http://www.technologyevaluation.com/research/articles/learning-management/http://rfp.technologyevaluation.com/store.asp?catid=24&productId=1697http://whitepapers.technologyevaluation.com/view_document/6263/understanding-the-business-benefits-of-introducing-an-lms.htmlhttp://whitepapers.technologyevaluation.com/view_document/7290/E-learning-Best-Practices.htmlhttp://whitepapers.technologyevaluation.com/view_document/7290/E-learning-Best-Practices.htmlhttp://whitepapers.technologyevaluation.com/view_document/7289/information-mapping-case-study.htmlhttp://blog.technologyevaluation.com/?p=81&akst_action=share-thishttp://blog.technologyevaluation.com/blog/2008/01/18/an-introduction-to-e-learning-and-learning-management-systems-lms/trackback/http://blog.technologyevaluation.com/index.php?tag=computer-based-traininghttp://blog.technologyevaluation.com/index.php?tag=e-learninghttp://blog.technologyevaluation.com/index.php?tag=learning-management-systemshttp://blog.technologyevaluation.com/index.php?tag=lmshttp://blog.technologyevaluation.com/index.php?tag=technology-in-the-classroomhttp://blog.technologyevaluation.com/index.php?tag=technology-in-the-classroomhttp://myicourse.com/https://www.yugma.com/
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    education: https://www.yugma.com/education/index.php

    bloggers: http://www.yugma.com/blog/index.php?option=com_content&task=view&id=261&Itemid=1

    esmat masoudi on 12 February, 2008 at 2:45 am #

    please sent me all papers about educational management

    Jane Affleckon 12 February, 2008 at 4:26 pm #

    Thank you for reading my blog post on learning management systems (LMS).

    You can link toTECs white paper archiveto find white papers related to learning management.

    http://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.html

    http://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.html&CurrentPage=2

    http://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-

    LMS.html&CurrentPage=3

    And you can also link to TECs article archive, where you can find several articles related to learning

    management.

    If you have any problem following the links, please do not hesitate to post another comment!

    Thanks very much,

    Krishnan MG on 22 February, 2008 at 3:12 am #

    The write up is very good and gives the contemporary environment. can some body clarify whether there is

    there any limit on the number of persons who participate in free e-learning programme.

    diego on 23 February, 2008 at 4:16 pm #

    mira esto para tomar conceptos de elearning

    https://www.yugma.com/education/index.phphttp://www.yugma.com/blog/index.php?option=com_content&task=view&id=261&Itemid=1http://www.azad.ac.ir/http://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.htmlhttp://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.htmlhttp://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.htmlhttp://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.htmlhttp://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.html&CurrentPage=2http://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.html&CurrentPage=2http://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.html&CurrentPage=3http://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.html&CurrentPage=3http://www.technologyevaluation.com/research/articles/learning-management/http://www.technologyevaluation.com/research/articles/learning-management/https://www.yugma.com/education/index.phphttp://www.yugma.com/blog/index.php?option=com_content&task=view&id=261&Itemid=1http://www.azad.ac.ir/http://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.htmlhttp://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.htmlhttp://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.html&CurrentPage=2http://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.html&CurrentPage=2http://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.html&CurrentPage=3http://whitepapers.technologyevaluation.com/Category/275429/Learning-Management-System-LMS.html&CurrentPage=3http://www.technologyevaluation.com/research/articles/learning-management/
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    7. Ingvar Kamprad8. KP Singh

    9. Oleg Deripaska

    10. Karl Albrecht

    http://dealarchitect.typepad.com/http://www.enterprise2blog.com/http://blogs.zdnet.com/Greenbaum/http://www.enterpriseirregulars.com/EI/http://www.evolvingexcellence.com/http://firstthingmonday.net/http://www.humancapitalist.com/http://blogs.zdnet.com/Howlett/?p=423http://blogs.zdnet.com/projectfailures/http://manufacturingoperationsblog.com/http://www.optimalsapblog.blog-city.com/http://www.oracleappshub.com/http://the56group.typepad.com/http://blogs.zdnet.com/SAAS/?p=531http://www.softwaresafari.typepad.com/http://blog.sourcinginnovation.com/http://www.spendmatters.com/http://strategic-hcm.blogspot.com/http://strategicservicemanagement.com/http://www.theferrarigroup.com/blog1/http://www.supplyexcellence.com/blog/http://www.taleo.com/talent-management-blog.phphttp://weblog.tekrati.com/http://myblog.wiseanalytics.com/http://fscavo.blogspot.com/http://www.erpgraveyard.com/http://blog.softwareinsider.org/http://www.uptheeconomy.com/http://www.technologyevaluation.com/featured-Author-Program/http://blog.technologyevaluation.com/about-the-blog/http://blog.technologyevaluation.com/about-the-blog/http://blog.technologyevaluation.com/terms-of-use/http://www.forbes.com/lists/2008/10/billionaires08_Warren-Buffett_C0R3.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Carlos-Slim-Helu-family_WYDJ.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_William-Gates-III_BH69.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Lakshmi-Mittal_R0YG.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Mukesh-Ambani_NY3A.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Anil-Ambani_VX6G.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Anil-Ambani_VX6G.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Ingvar-Kamprad-family_BWQ7.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_KP-Singh_0UU7.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Oleg-Deripaska_UCP9.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Karl-Albrecht_3VFF.htmlhttp://dealarchitect.typepad.com/http://www.enterprise2blog.com/http://blogs.zdnet.com/Greenbaum/http://www.enterpriseirregulars.com/EI/http://www.evolvingexcellence.com/http://firstthingmonday.net/http://www.humancapitalist.com/http://blogs.zdnet.com/Howlett/?p=423http://blogs.zdnet.com/projectfailures/http://manufacturingoperationsblog.com/http://www.optimalsapblog.blog-city.com/http://www.oracleappshub.com/http://the56group.typepad.com/http://blogs.zdnet.com/SAAS/?p=531http://www.softwaresafari.typepad.com/http://blog.sourcinginnovation.com/http://www.spendmatters.com/http://strategic-hcm.blogspot.com/http://strategicservicemanagement.com/http://www.theferrarigroup.com/blog1/http://www.supplyexcellence.com/blog/http://www.taleo.com/talent-management-blog.phphttp://weblog.tekrati.com/http://myblog.wiseanalytics.com/http://fscavo.blogspot.com/http://www.erpgraveyard.com/http://blog.softwareinsider.org/http://www.uptheeconomy.com/http://www.technologyevaluation.com/featured-Author-Program/http://blog.technologyevaluation.com/about-the-blog/http://blog.technologyevaluation.com/terms-of-use/http://www.forbes.com/lists/2008/10/billionaires08_Warren-Buffett_C0R3.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Carlos-Slim-Helu-family_WYDJ.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_William-Gates-III_BH69.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Lakshmi-Mittal_R0YG.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Mukesh-Ambani_NY3A.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Anil-Ambani_VX6G.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Ingvar-Kamprad-family_BWQ7.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_KP-Singh_0UU7.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Oleg-Deripaska_UCP9.htmlhttp://www.forbes.com/lists/2008/10/billionaires08_Karl-Albrecht_3VFF.html
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    11. Li Ka-shing

    12. Sheldon Adelson

    13. Bernard Arnault14. Lawrence Ellison

    15. Roman Abramovich

    16. Theo Albrecht17. Liliane Bettencourt

    18. Alexei Mordashov

    19. Prince Alwaleed20. Mikhail Fridman

    21. View The Complete List top am cos

    22.

    23. Cargill24. Koch Industries

    25. Chrysler

    26. GMAC Financial Services

    27. PricewaterhouseCoopers28. Mars

    29. Bechtel30. HCA

    31. Ernst & Young

    32. Publix Super Markets

    33. View The Complete List

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