WEBI NAR PRESENTATION FOR THE

NORTH EAST REGIONAL EMPLOYMENT AND

TRAINING ASSOCIATION(NERETA)

MAY 1 , 2014

PRESENTER:ALYCE LOUISE BERTSCHE

JBS INTERNATIONAL

The DOL Competency Model Clearinghouse

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Workshop Overview

Industry Competency Model InitiativeETA Competency Model FrameworkCompetency Model UsesNew Model Development and UpdatesQuestions and Answers

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Industry Competency Model Initiative

Industry partners collaborate with ETA to develop and maintain dynamic models of the foundation and technical competencies that are necessary in economically vital sectors of the American economy

These models and tools for using them are posted on the Competency Model Clearinghouse www.careeronestop.org/competencymodel/

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Competency Models

Q. What is a competency?A. The capability to apply a set of related knowledge, skills, and abilities to successfully perform functions or tasks

Q. What is a competency model?A. A collection of competencies that together define successful performance in a particular work setting.

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Why Competency Models?

Competency Models are a resource. They can be used to: Identify specific employer skill needs Develop competency-based curricula and training models Develop industry-defined performance indicators Create certifications Develop resources for career exploration and guidance

Who uses them? Industry leaders Human resources professionals Public workforce development professionals Labor organizations Educators Economic developers

Competency Models

Competency: “…a specific, identifiable, definable, and measurable skill or characteristic that is essential for the performance of an activity within a specific business or industry context.”

A competency model is a clear description of what a worker needs to know and be able to do – the knowledge, skills, and abilities – to perform well in a specific job, occupation, or industry.6

Tier Groupings

Competency Model Tiers

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Competency Model Tiers

Tiers

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BuildingBlocksCompetencyModel

Competency Blocks

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http://www.careeronestop.org/competencymodel/

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Features of the Competency Model Clearinghouse

User Guides (5) -- career exploration, curriculum development, hr activities, communicating workforce needs and assessment or credentialing

Find Resources -- searchable database

Models in Action– real-life examples

Industry Competency Models -- 22 to date

Tools -- online interactive “create your own” Build a Competency Model Build a Career Ladder/Lattice

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22 Available Industry Models

• Advanced Manufacturing • Aerospace • Automation • Bioscience • Construction - Commercial • Construction - Heavy • Construction - Residential • Cybersecurity

• Energy • Entrepreneurship • Financial Services

Geospatial Technology Health: Allied Health

Health: Electronic Health Records Hospitality/Hotel and Lodging Information Technology Long-term Care, Supports, and

Services Mechatronics

Retail

Renewable Energy Transportation , Distribution and

Logistics

Water Sector

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Competency Model Applications

How are industry competency models used?

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Uses for Competency Models

• Communicate Industry Needs • Career Exploration and Guidance • Career Paths, Ladders, and Lattices • Workforce Program Planning & Labor Pool

Analysis • Curriculum Evaluation, Planning, and

Development • Human Resource Services• Certification, Licensure, and Assessment

Development• Sector Initiatives

The Competency Models Help Educators by:

• Providing a framework for education and training curricula

• Reducing the course and program curriculum development time

• Eliminating unneeded redundancy across courses

• Improving instructional materials• Identifying gaps in current training

offerings

The Competency Model Helps Business by:

• Providing a common language for the Industry

• Giving a standardized terminology for describing what Middle-skilled workers do

• Offering a framework for standardizing job titles and positions

• Providing a tool to use for staff recruiting and development Recruiting – describing what workers do Performance management – communicating roles and

responsibilities Staff Development – serving as a plan or checklist for

professional development training

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Cybersecurity Competency Model

The newest model, to be launched in mid-May.

Cybersecurity CompetencyModel

Developed over 2013-2014 in cooperation with the Dept. of Homeland Security

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Tiers 1-3: Foundational Skills

CybersecurityCompetencyModel

Foundational Tiers

Crosscutting Industry-wide Tier

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Tiers 4: Industry Wide Competencies

1. Cybersecurity Technology: The knowledge, skills, and abilities needed to understand the purpose and function of cybersecurity technology, including tools and systems.

2. Information Assurance: The standards, procedures, and applications used to protect the confidentiality, integrity and availability of information and information systems.

3. Risk Management: The systems, tools, and concepts used to minimize the risk to an organization’s cyberspace and prevent a cybersecurity incident.

4. Incident Detection: The knowledge, skills, and abilities needed to identify threats or incidents.

5. Incident Response and Remediation: The knowledge, skills, and abilities needed to respond to and remediate an incident, as well as restore functionality to the system or infrastructure.

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Tiers 5: Industry Sector Functional Areas

1. Securely Provision Systems: Specialty Areas responsible for conceptualizing, designing, and building secure information technology (IT) systems, with responsibility for some aspect of the systems' development.

2. Operate and Maintain IT Security: Specialty Areas responsible for providing the support, administration, and maintenance necessary to ensure effective and efficient information technology (IT) system performance and security.

3. Protect and Defend from Threats: Specialty Areas responsible for identifying, analyzing, and mitigating threats to internal information technology (IT) systems or networks.

4. Investigate Threats: Specialty Areas responsible for investigating cyber events or crimes of information technology (IT) systems, networks, and digital evidence.

5. Collect Information and Operate Cybersecurity Processes: Specialty Areas responsible for specialized denial and deception operations and collection of cybersecurity information that may be used to develop intelligence.

6. Analyze Information: Specialty Areas responsible for highly specialized review and evaluation of incoming cybersecurity information to determine its usefulness for intelligence.

7. Oversee and Govern Cybersecurity Work: Specialty Areas responsible for providing leadership, management, direction, or development and advocacy so that the organization may effectively conduct cybersecurity work.

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Crosscutting, Industry-wide means:

Models are resources to build on, not end products.

Models include major industry principles and unique aspects.

What makes this industry different from other industries?

What commonalities should everyone in the field know?

What key industry technologies are there?What are the key components of the culture of

the industry?

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Crosscutting, Industry-wide means:

Models represent broad industry level, not particular occupations.

The models don’t describe a standard of behavior.Every worker doesn’t have every skill, or every skill

at the same level.Shows what worker requirements for the industry

are shared among occupations within the sector.Models aren’t intended to replace existing

occupational information. Models support workforce development training,

and are typically focused on the post-secondary level.

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Tiers 1-3: Foundational Skills

The Foundational Skills are newly updated.

They include:Personal Effectiveness CompetenciesAcademic CompetenciesWorkplace Competencies

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Tiers 1-3: Foundational Skills

Tier 4: Industry-Wide Competencies

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Tier 4 Block Structure

Each Tier 4 block has:DefinitionCritical Work FunctionsTechnical Content Areas

30The knowledge, skills, and abilities needed to understand the purpose and function of cybersecurity technology, including tools and systems.

Critical Work Functions: Cryptography Explain the core concepts of

cryptography and cryptographic key management concepts

Explain the concept of public key infrastructure (PKI)

Explain symmetric key rotation techniques and concepts

Describe encryption methodologies

IT Architecture Explain IT architectural concepts

and frameworks

Explain security system design tools, methods, and techniques

Demonstrate knowledge of information theory

Demonstrate knowledge of communication methods, principles, and concepts

Explain parallel and distributed computing concepts

Explain remote access technology concepts

Describe how different file types can be used for anomalous behavior

Distinguish between data in use, data in motion (transit), and data at rest

Describe the capabilities of different electronic communication systems and methods

Understand system life cycle management principles, including software security and usability

Cybersecurity Technology

Information Assurance

Risk Management

Incident Detection

Incident Response and Remediation

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Technical Content AreasCryptography Core concepts and methodologies

Encryption concepts (e.g., symmetric vs. asymmetric, transport encryption, digital signatures)

Cryptographic tools and products (e.g., WEP, MD5, SHA)

Public Key Infrastructure (PKI) Certificate authorities and digital

certificates Recovery agent Registration Key Escrow Trust models

IT Architecture Electronic communication systems

and methods E-mail Voice over Internet Protocol (VoIP) Instant Messenger (IM) Web forums Direct video broadcasts

Information Theory Source coding Channel coding Algorithm complexity theory Data compression

Communication methods, principles, and concepts Encoding Signaling Multiplexing

Cybersecurity Technology

Information Assurance

Risk Management

Incident Detection

Incident Response and Remediation

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Upcoming Models and Model Updates

Automation UpdateGeospatial Technology UpdateEngineering – New ModelHospitality and Tourism – Model Update and

Expansion

A series of Web meetings will be held to refine and validate each model with Subject Matter Experts.

You’re invited to participate: Participate in the Web consultations Recommend colleagues and organizations to join in

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Competency Model Clearinghouse

Competency Model Clearinghouse:

http://www.careeronestop.org/competencymodel/

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Competency Team Contact Information

Pam Frugoli, ETA Office of Workforce Investment Email: frugoli.pam@dol.gov Phone: (202) 693-3643

Lauren Fairley-Wright, ETA Office of Workforce Investment Email: Wright.Lauren@dol.gov Phone: (202) 693-3731

Alyce Louise Bertsche– Competency team contractor Email: bertsche.alyce@dol.gov Phone: (202) 693-3787

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Questions?