COMPASS Renewals Desk Guide 7 25 11 (2) · July 25, 2011 COMPASS RENEWA LS DESK G 2120122 01/01/19...
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Transcript of COMPASS Renewals Desk Guide 7 25 11 (2) · July 25, 2011 COMPASS RENEWA LS DESK G 2120122 01/01/19...
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Julyy 25, 2011
July 25, 2011 COMPASS RENEWALS DESK GUIDE
RENEWAL PROCESS MA/FS/TANF Renewal Flow Chart………….…………………..…………………….......................................1 Child Care Renewal Flow Chart……………………………………………..………………….………….................2
SUCCESS NOTICES Alternate Review………………………………………….………………………………………………………………………………............3 Standard Review Appointment………………………….………………………………..……….……..…….…............3 Termination of Benefits…………………...………………………………………………………………………….………............4
MYCOMPASS MyCOMPASS Account……………………………………………..……………………………………………..…….……............5 Login…………………………………….……….……………………………………………..……………………………………………..…….………............6 Create an Account (MA/FS/TANF)…………………..……………………………………...……………............6 Create an Account (Child Care)………………….……………………………………..….……………….. ............7 Setting Up Account………………………………………………………………………………………………..………….………............7 Renew My Benefits………………………………………………………………………………………………..………….………............9 Summary Screen…….……….……………………………………………..……………………………………………..…….……….......10
SUCCESS SCREENS AMEN……………………………………………………………………………………………………………………………………………………….......11 WERL (Web Renewal Listing)……………………………………………………………….…………………….......12 STAT Inquiry…………………………………..………………………………...………………………….…………………………..……….......13
COMPASS SCREENS COMPASS Worker……………………………………………….……………………………………..…………………………….......14
Login……………………………………………………………………………………….……………………………………..………………………….......15 Renewal Search………………………………………………………..………………………………………………………………….......15 Search Filters…………………………………………………..……………………………………………………………………………….......16 Search Results……………………………………..……………………………………………………………………………………….......17 Child Care Inbox…………………………..……………………………………………………………………………………………….......18 Search Filters………………….……………………………………………………………………………………………………………….......19 Notes………………………………………………………………………………………………………………………………………………………….......20
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