Compass House Consultancy Limited Steering Capability For Premium Performance All rights reserved....

Compass House Consultancy LimitedSteering Capability For Premium Performance

All rights reserved. Copyright © Compass House Consultancy Ltd 2005

Charting ProgressCharting ProgressThe 360 Degree Estimated PositionThe 360 Degree Estimated Position ‘‘360’ simply indicates the method of 360’ simply indicates the method of

gathering and providing the feedbackgathering and providing the feedback Can only be done successfully when the Can only be done successfully when the

team have a mature processteam have a mature process Provides a rich seam of feedback for Provides a rich seam of feedback for

personal and team developmentpersonal and team development Repeated 6-monthly, provides evidence Repeated 6-monthly, provides evidence

of progress and changing requirementsof progress and changing requirements



Charting ProgressCharting ProgressThe 360 Degree Estimated PositionThe 360 Degree Estimated Position

54 items for feedback, divided into:54 items for feedback, divided into: Business AcumenBusiness Acumen Networking and RelationshipsNetworking and Relationships TeamworkingTeamworking CommunicatingCommunicating Decision-making and Problem SolvingDecision-making and Problem Solving IntegrityIntegrity Managing and Developing SelfManaging and Developing Self LeadershipLeadership



Charting ProgressCharting ProgressThe 360 Degree Estimated PositionThe 360 Degree Estimated Position

Process is to rate ‘self’ and then peersProcess is to rate ‘self’ and then peers Feedback is confidential and consolidatedFeedback is confidential and consolidated Discussed in depth at 1 to 1Discussed in depth at 1 to 1 Shared in the teamShared in the team

Confirmation ?Confirmation ? Surprises ?Surprises ? Need more information ?Need more information ? Development opportunity ?Development opportunity ?

Provides unique taped feedback from the Provides unique taped feedback from the teamteam



Charting Progress - The 360 Degree Estimated Charting Progress - The 360 Degree Estimated PositionPosition

Round-table feedbackRound-table feedback From your 360EP, on 1 sheet of flip-chart From your 360EP, on 1 sheet of flip-chart paper, list & post on the wall:paper, list & post on the wall: 2 areas that you considered ‘positive attributes’, 2 areas that you considered ‘positive attributes’,

where colleagues agreed with youwhere colleagues agreed with you 2 areas that you considered ‘development’ 2 areas that you considered ‘development’

areas, where colleagues agreed with youareas, where colleagues agreed with you

1 area that you considered a ‘positive attribute’, 1 area that you considered a ‘positive attribute’, where colleagues mostly did not agree with youwhere colleagues mostly did not agree with you

1 area that you considered a ‘development’ 1 area that you considered a ‘development’ area, where colleagues mostly did not agree area, where colleagues mostly did not agree with you.with you.



Charting Progress - The 360 Degree Estimated Charting Progress - The 360 Degree Estimated PositionPosition

Rules for Round-Table FeedbackRules for Round-Table Feedback Each team member will have their own recording Each team member will have their own recording

of their colleagues feedbackof their colleagues feedback Whole team participatesWhole team participates Emphasis is on positive, constructive feedback – Emphasis is on positive, constructive feedback –

we will be watching you !we will be watching you ! As you receive the recorder:As you receive the recorder:

Introduce yourselfIntroduce yourself Provide BRIEF feedback - what really helps the team, and Provide BRIEF feedback - what really helps the team, and

what would help us even more !what would help us even more ! Sign off and pass on the recorder to your rightSign off and pass on the recorder to your right

If you are receiving the feedback:If you are receiving the feedback: Listen and provide eye contact – no note taking !Listen and provide eye contact – no note taking ! You will have the opportunity to reflect and respond after You will have the opportunity to reflect and respond after

the exercisethe exercise

Compass House Consultancy Limited Steering Capability For Premium Performance All rights reserved....

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