COMPANY PROFILE -...

COMPANY PROFILE

PT MEDIONE PRIMA SOLUSI

To be the Trustworthy Centre of Excellence for Human Capital Development in Indonesia

Delivering high impact training program through maximum effort in content development and delivery context

Providing comprehensive solution for organizations in achieving the desirable goals and objectives

Akte Pendirian Nama Badan Hukum : PT. MEDIONE PRIMA SOLUSI No Akte Notaris : No. 47, Tertanggal 15 Agustus 2014 Notaris : Suherdiman, SH., M.Kn. Bidang Usaha : Kesehatan, Pelatihan dan Pendidikan SIUP : 14.332-01/1.824.271 No. NPWP : 70.652.821.3-076.000 Alamat : Gedung Sarinah Lantai 12, Jln. MH Thamrin no 11 Jakarta Pusat (10350). : Graha TB. Simatupang Tower 2 B, 1st Floor. Jln. TB Simatupang kav 38. Jak- Sel. 12540 Telp & Fax : 021 2971 2728 & 2971 2778 Website : www.mps-consultan.com Face book : MPS Training & Consultancy

http://www.mps-consultan.com/



our strength

Strong content and experience from Business

Analyst & Practitioners

High impact delivery

context in delivering solutions

Practical MPS

Approach

MPS Training & Consultancy is a company which focus

it’s line of services in designing and delivering

training program & consultancy services

to the clients

Having been founded in 2014,

MPS is highly supported by founder, consultants, and

facilitators with high expertise in

people & organization development

our training program

Strategic Thinking

Managerial & Supporting

Character Building

What makes a TOP PERFORMERS

in the organization?

A complete understanding, mastery, and habits related to a comprehensive set of

competence which consist of three main elements:

Knowledge – Skill – Attitude

At MPS, we designed our training program based on those three main pillars

for unforgettable learning experience

our training matrix

Strategic Thinking & Managerial

Business Function Supporting Character Building

Advance Strategic Business Plan Evaluating Business

Performance

Marketing Plan Development

Wealth Management Organizational

Development

The Art of Leadership How to be Star

Performers at Work

Intermediate Critical Skills for

Managers Implementing Change

Go for Goals Marketing Intelligence

The Art of Negotiation Successful Team

Building Effective Delegation

Change to Succeed

Basic

Effective Time Management

Conducting Successful Meeting

Understanding Sales Cycle

Sell More through Customer’s Personality

Successful Tele-sales Overcoming Objection

in Selling Powerful Closing

Technique Customer Service

Excellence Handling Complaint

Professionally

Professional Telephone Skills

High Energy High Motivation

Success Mindset of Great Sales People

basic: strategic thinking & managerial



Objectives

Understand the essence of time management. Able to identify the right priority. Able to develop a comprehensive work plan for time

efficiency.

Participants

Supervisors, Managers, General Managers, Directors, and Business Owners.

1 Day

Methods

Interactive presentation Multi media Practical tools

basic: strategic thinking & managerial



Objectives

Able to identify when do we need to conduct a meeting. Able to determine the main problems to be discussed in

a meeting. Able to determine the right time in conducting a

meeting. Able to solve the conflict occurs in a meeting. Able to get an active participation in a meeting. Able to manage the meeting participants, especially the

vocal ones.

Participants


1 Day

Methods


Objectives

Understand the characteristics of a STAR managers. Understand the role of managers. Able to think creative and generate creative ideas. Able to perform a comprehensive analysis. Able to set priorities. Able to supervise and monitor sub-ordinates. Able to communicate well.

Participants

Supervisors and Managers.

intermediate: strategic thinking & managerial

Critical Skills for Managers

Implementing Change

1 Day

Methods

Interactive presentation Multimedia Practical tools

intermediate: strategic thinking & managerial

Critical Skills for Managers

Implementing Change

Objectives

Able to develop the proper mindset for change. Able to identify the resistance in implementing change. Able to break the comfort zone. Able to deal with various mental block occur in facing

changes.

Participants


1 Day

Methods


advance: strategic thinking & managerial

Objectives

Able to formulate business vision. Able to formulate business mission. Able to conduct business landscape analysis. Able to conduct creative power analysis. Able to formulate company’s strategic intent. Able to develop a comprehensive strategic business

plan.

Participants

Business professionals with top level management position, ex: General Manager, Vice President, Director.

Strategic Business Plan Development

Evaluating Business Performance

2 Days

Methods

Interactive presentation Practical tools Workshop

advance: strategic thinking & managerial

Objectives

Able to identify business vision achievement. Able to identify business mission achievement. Able to identify the business key performance indicator

achievement. Able to measure the business key performance indicator

achievement. Able to implement the balanced score-card approach in

evaluating business performance.

Participants

Business professionals with top level management position, ex: General Manager, Vice President, Director.

Strategic Business Plan Development


2 Days

Methods


Objectives

Understand the structure to increase the productivity in selling.

Understand a comprehensive sales cycle. Understand the selling process. Understand how to measure the achievement in each

phase of selling.

Participants

Salesperson, Sales Supervisors, Sales Managers, and others who wish to increase their selling abilities.

basic: business function



Successful Tele-sales

Overcoming Objection in Selling

Powerful Closing Technique

Customer Service Excellence

Handling Complaint Professionally

1 Day

Methods

Interactive presentation Multimedia Role play

Objectives

Understand the different type of personality from the customers.

Able to identify the character of a potential customer. Able to do a heart share winner approach. Able to face the different type of customers and increase

the sales volume.

Participants

Customer Service Officers, Salesperson, and all front-liners; Supervisors, Managers, and others who wish to increase their selling abilities.


1 Day

Methods









Objectives

Able to develop a hot prospect for sales by using phone. Able to handle objection from potential customers by

using phone. Able to close the sales effectively by using phone. Understand “The Law of Large Numbers” Able to conduct a warm and enjoyable conversation on

the phone.

Participants

Telemarketers, Salespersons, Sales Supervisors, and Sales Managers.


1 Day

Methods









Objectives

Able to understand from the customers’ stand point about why the objection occurs.

Able to classify the type of objection. Able to identify the main cause of objections. Able to handle the objection effectively. Able to re-build the customers’ trust. Able to convert the objections into closing.

Participants

Salespersons, Sales Supervisors, Sales Managers, and many others who wish to increase their skills in dealing with objection.


1 Day

Methods









Objectives

Able to perform a sales closing effectively. Able to influence the potential prospect to make the

buying decision quick. Able to identify buying signal.

Participants

Salespersons, Sales Supervisors, Sales Managers, and many others who wish to increase their selling skill.


1 Day

Methods









Objectives

Able to delight the customer with excellent quality of service.

Creating a sincerity culture in serving the customer. Able to perform the fundamental service attitude.

Participants

Front-liners, Customer Service, and other professionals who deals with customers directly.


1 Day

Methods









Objectives

Able to identify the character of complaining customers. Able to handle the complaint effectively. Able to convert the angry customers into delightful

customers.

Participants

Front-liners, Customer Service, and other professionals who deals with customers directly.


1 Day

Methods









Objectives

Able to plan and achieve the goals. Able to develop a realistic and challenging goals. Understand the main challenge behind goal setting. Able to visualize the goals. Able to develop a work plan to achieve the goals. Understand the core characteristic of an achiever.

Participants

Business owners, Directors, General Managers, Managers, and Supervisors.

intermediate: business function

Go for Goals

Marketing Intelligence

1 Day

Methods


intermediate: business function

Go for Goals


Objectives

Able to conduct a comprehensive marketing intelligence in gathering the information related to brand identity, go-to-market strategy, customer engagement, continuous re-branding) to increase creative power to overcome the business competition.

Participants

Business professionals with middle and top level management position, ex: Marketing Manager & Vice President.

2 Days

Methods


advance: business function


Wealth Management

Organizational Development

Objectives

Able to develop an effective, realistic, and comprehensive marketing plan which consist the whole aspect of marketing (building strong brand identity, formulating go-to-market strategy, creating customer engagement, continuous re-branding) in addition to increase creative power to overcome the business competition.

Participants

Business professionals with middle and top level management position, ex: Marketing Manager & Vice President.

2 Days

Methods




Wealth Management


Objectives

Able to identify company’s asset structure. Able to classify company’s asset. Able to utilize non-productive assets and turn them into

productive ones.

Participants

Business professionals with middle and top level management position, ex: Finance Manager & Vice President.

2 Days

Methods




Wealth Management


Objectives

Able to develop the needed competency mapping to support high performance in the organization.

Able to conduct job analysis to put the competency mapping into practice.

Able to design the right organization structure and develop the most suitable corporate code of conduct.

Participants

Business professionals with middle and top level management position, ex: HR Manager & Vice President.

2 Days

Methods


basic: supporting

Professional Telephone Skills Objectives

Able to establish professional image through phone. Able to talk effectively over the phone. Able to answer incoming calls professionally.

Participants

Secretary, Receptionist, Customer Service, Telephone Operator

1 Day

Methods

Interactive presentation Practical tools Role play

intermediate: supporting

The Art of Negotiation

Successful Team Building

Effective Delegation

Objectives

Understand the essence of negotiation. Understand the profile of a negotiator. Understand the crucial steps in conducting negotiation. Able to identify the type of negotiation tactic and how

to deal with them effectively.

Participants


1 Day

Methods






Objectives

Able to create a vision for the team. Able to understand the motive profile from the team

members. Able to decide which type of team needed. Able to identify which type of team members needed. Able to create a pleasant working environment.

Participants


1 Day

Methods






Objectives

Able to understand the importance of delegation. Able to identify common obstructions to delegation and

how to overcome them. Able to identify what to delegate and what not to

delegate. Able to choose the right people for the right task. Able to create delegation plan.

Participants


1 Day

Methods


advance: supporting

The Art of Leadership Objectives

Able to implement an effective leadership style. Able to perform an effective coaching, mentoring, and

counseling. Able to motivate people, build a solid team, delegating

task, set their objectives, and apply time and load management.

Able to perform change management well.

Participants


1 Day

Methods


basic: character building


Success Mindset of Great Salespeople

Objectives

Able to create a pleasant working environment. Able to generate the required energy to improve

productivity. Able to develop a good relationship with others to

support goals achievement.

Participants


1 Day

Methods

Interactive presentation Multimedia Practical tools

basic: character building


Success Mindset of Great Salespeople

Objectives

Learn the secret of every great salesperson. Understand the true power within self. Able to do personal branding well. Able to conduct the method of great salesperson to

increase the performance in selling.

Participants

Salespersons, Sales Supervisors, and Sales Managers.

1 Day

Methods


intermediate: character building

How to be Star Performers at Work Objectives

Able to break the zone of comfort. Creating the decisive situation to change. Able to anticipate the forthcoming changes. Know how to start a change in life. Able to implement basic positive technique to help you

change.

Participants

Officers, Supervisors, Managers, and others who wish to succeed in dealing with change.

1 Day

Methods


advance: character building

Change to Succeed Objectives

Understand the difference between the average and the STAR.

Getting the quality of a STAR PERFORMERS. Learn how to conduct everything as a team.

Participants

Officers, Supervisors, Managers, and others who wish to become a STAR PERFORMERS at work.

1 Day

Methods


consultancy competence matrix

Our competencies in

consultancy were build upon

three pillars:

strategic management,

marketing management,

and

human resource management

Formulating Business Vision

Formulating Business Mission

Analyzing Business Landscape

Analyzing Creative Competencies

Formulating Strategic Intent

Strategic Business Plan


strategic management competencies

Building Strong Brand Identity

Formulating Go-to-Market Strategy

Creating Strong Customer Engagement


Marketing Plan

Marketing Audit

marketing management competencies

Organizational Design

People Development

Managing Performance

HR Blueprint

HR Intelligence

human resource management competencies

HRM consultancy services

client Establish and nurture corporate function start with corporate HR as a foundation of strategy and policy to improve organization effectiveness

Organization Development

Corporate HR - Framework

It is very important for every company having effective

organization design and blue print to prepare the company and human resources to be more

competitive and professional.

Organization Design Job Function

Competency

Job Grading

Salary Structure

FGD

FGD

FGD

Review Benchmarking

Orgz Structure Job Description

Competency Dictionary

Handbook Job Grading

Salary Structure

Performance Management

FGD PM Framework, Tools

module package deliverable method

technique method

Marketing research consultancy services

Qualitative

Quantitative

In-depth Interview (IDI)

Focus Group Discussion (FGD)

Mystery Shopping

Field Survey

Hybrid Customized Design Including technical

assistance

MPS has a nation wide coverage

to support any marketing research objectives

for all methods and techniques

our consultants

Bambang Warsono

More than 15 years working experience in Training and Seminar.

Began his carrier as General Secretary of AMA (Association Manager) Indonesia (1998 - 2004).

As General Manager at Marketing Magazine (2000-2006), he build 2 new business unit Marketing Event Organizer (Public Seminar, Training, Awarding Event, etc.) and Marketing Research.

As Managing Director at James Gwee Success Center / JGSC (2008- Feb 2015), his interest increased in People & Organization Development. He recruit and train more than 20 Associate Trainer at JGSC. This experience brings him to put more focus in developing programs for Trainer development.

Later on he manage to solve many more cases in HR development at various type of company, such as TELKOM, BOGASARI, and ASTRA HONDA MOTOR.

With his analyst team, he developed many training program: Sales Training Program, Presentation Skills, Customer Service, Motivational, Training Need Analysis (TNA), Training Program Design, Delivery and Evaluating Effective Training.

Now, through MPS Training & Consultancy, with him as the founder, supported by highly skilled team, he is very optimist to achieve his vision in improving the human resources development quality in Indonesia.

our consultants

Liliana Hartono

7 Years experience in business consultancy and 15 years experience in people development has colored 34 years of her life.

Her passion in elevating people management in getting quality and optimizing capability become a driver of her career in learning and development.

Strongly believe that integrity is a basic of life, adaptability and striving for excellence are basic of success, and restpect and fun are basic of relationship.

These kinds of values have huge impact in her career and how she gain happiness. Start as a sales person in small town; move out the big city of Jakarta entering new field of career experience in Bank

Central Asia as Management Development Program and ending her services there as Training Manager.

Enchance her experience in Human Resource Management in Parking Service Industry and jump in to Business Consultancy for years. She ended her services in Bakrie Telecom as Executive Vice President of Human Resources in 2014.

Eventually, her passion drags her to the field she loves more which is people management

our consultants

Pandu Pratomo

Getting his degree in Electro from Trisakti University, he started his career in one of the national

corporate group Astra. He has a lot of experience in giving public presentations. Curently served

as Operation Director in a System Integrator Company that has been trusted by Global Company

like Unilever, British Telecom, Procter & Gambler and other company.

His love of public speaking made him take a certification as a Grab Your Audience! (Gya!) Certified Trainer who was tought directly by Favorite Trainer from Singapore, Mr. James Gwee. His specialty lies in the areas of Communication, Sales, Managerial Skills, and Negotiation.

He has vast experience in conducting training and seminars for big company like: Oryx, Indofarma, Federal Inti Finance, BNI Card Center, Prudential, United Tractor, Forta Larese, Dwi Sapta etc. His clients cover a wide spectrum of business, including banks, insurance, manufacturing, advertising, and financial company.

In between – during his work, his still have time for hobbies reading book prominent authors such as Brian Tracy, Robert Kiyosaki, James Gwee, Tung Desem Waringin, Andrie Wongso, and other world’s top speakers.

our consultants

Abdi R. Sastrawinata, SE., MM., CBA.

Holder of a bachelor degree in finance management from Unika Atma Jaya, Jakarta.

He is also a master degree holder in retail management from Universitas Pelita Harapan, Jakarta, and

possess a professional certification in brand advisory field from local certification institution.

Start his carrier as Program Development Analyst in MarkPlus Institute at 2008, and end up as Assistant to Vice President for Public Education Program at 2012. He also hold an important role as Assistant to Vice President in MarkPlus Insight in the field of Healthcare, Pharmaceutical, and Consumer Research until 2012.

During his service at MarkPlus Inc., he manage to write 2 national best seller books: Grow with Character – Champion Stories (2011) and Service with Character (2011), published by Gramedia Pustaka Utama.

He also act as lead consultant for many big company, such as: Mizuho Bank, Bank BRI, Bank Syariah Mandiri, Kompas, Smart FM, Garuda Indonesia, FedEx, XL Axiata, Indosat, Telkom Indonesia, LeGrandeur Hotel, Grant Thornton Indonesia, PT Pembangunan Perumahan, Intiland, UD Trucks, Astra Otoparts, Kramayudha Tiga Berlian Motors, Daihatsu, Darya Varia Laboratoria, PLN, Pertamina, dan Sumberdaya Sewatama.

our facilitators

dr. Rum Martani

Dedy Budiman M.Pd Alfa Maulana, MBA, CPC

Frans Susanto

Rudy Ng

list of experience

ilustrasi

disclaimer

list of experience

ilustrasi

THANK YOU

PT MEDIONE PRIMA SOLUSI

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