OUR SERVICES Legitimate Capacity Building Consulting offers the following products and services: 1. CONSULTING SOLUTIONS: Working with businesses, government, communities and the education sector, Legitimate developed a consulting process which has been implemented with several clients and partners to achieve long term results.

This process begins with Legitimate’s experienced consultants helping to identify development opportunities and creating strategic solutions to assist the client in meeting their needs. It ends with implementing a customized sustainability model, to ensure long-term success.

Consulting Wheel

Strategy and Direction Your overall business strategy can be the single most important guiding factor in the future

success of your business. Having this clearly defined philosophy and route sets out your

businesses framework for the future.

Every department of your company must be analysed in order to make it relevant to all of them. It must infiltrate every facet of your business operations, ensuring complete cooperation at all levels.

There must be an inherent flexibility that allows departments to adapt to changing markets and technologies, whilst still maintaining the companies’ key principles and strategy.

Strategy Planning, Facilitation, Development Legitimate’s workforce development consulting and strategic planning services can help your organization or community navigate a changing market and competitive landscape to better leverage strengths and align available assets.

From market analysis, through opportunity assessment, strategy formulation and implementation modelling, our team will provide the knowledge and structure you need to make effective decisions within a range of short and long term scenarios.

Policies and Agreements Development A policy is a deliberate system of principles to guide decisions and achieve rational outcomes. A policy is a statement of intent, and is implemented as a procedure or protocol. Our consultants will do all of this and more. They will help you to recognise and structure your strategy, then plan out the best ways to implement and maximise the strategy for sustainable business growth. They will use proven techniques to help translate your strategy into actionable processes, which will ensure your vision infiltrates every aspect of your business. They will remain by your side to ensure your vision is fully integrated, that full advantage is taken of technologies and advancements, and continued learning is keeping everything in line with your strategy.

Operations and Human Resources

The role of the modern HR department is evolving. New technologies and duties mean a much more pro-active approach is required.

We will help your HR executives to fully realise the potential of your existing infrastructure, as well as planning a clearly defined route for years to come.

This evolving role means flexibility is more important than ever. Legitimate Capacity Building Consulting will facilitate this flexibility by freeing up both time and money, by making your HR more effective and efficient. This allows for the addition of strategic HR practices to bring further value to your business.

Growth and Performance Improvement

Business growth can present a whole range of new challenges. Our consultancy services provide all the necessary techniques and skills you need to not only meet these challenges head on, but to use them to your advantage.

The proven processes will help to ensure you recognise and address the areas key to your companies continued success. We will identify the stumbling blocks, both current and in the future, which could prohibit performance.

We will also help you to maximise your growth, and improve your profits. As companies grow a lack of understanding of the demands placed on a larger infrastructure can lead to:

Increased turnover of staff A reduction in the quality of your products or services Greater dissatisfaction amongst your customers, and poorer customer service A lack of overall control as departments grow beyond capacity

These are just some of the problems you must anticipate in order to enjoy a smoother period of growth. We will help facilitate your growth by finding cost effective solutions to maintain your momentum.

Performance Management Systems Performance Management systems enable you to track and monitor the performance of individual employees, departments, and the organization overall. These systems are often based on organizational and job specific competencies which need to be obtained for successful job performance. The components included in Performance Management systems include:

1. Lists of Accomplishments 2. Goals and Objectives 3. Results from 360-Degree Feedback Processes 4. Supervisor Ratings 5. Individual Development Plans

Talent Management

Talent management is best understood as a thinking shift around the hiring, training, and

retention of great employees.

Human Resource Audits This process is utilized to develop benchmarks and measures of Human Resources department performance. This is to make sure the HR department is meeting organizational objectives and requirements. Also, the HR Audit can identify areas that may be potential weaknesses that may lead to a lawsuit. In today's highly regulated employment environment, there is a significant potential for legal action to be taken against an employer who does not maintain proper standards.

HR Audit surveys may include topics such as: Employment Practices Recruitment, Staffing & Selection Processes and Procedures Job Application Processing New Employee Orientations Prescripts (handbooks, guidelines and regulations Job Descriptions and Job Evaluation Training and Employee Development Programs Organizational Development Employee Relations

Management and leadership Balancing the different attributes required to be successful as both a manager and leader is more relevant than ever. Here at Legitimate Capacity Building Consulting we understand the importance of having a common set of principles that facilitate maximum co-operation, successful communication, and positive innovation.

We continually support your managers and leaders to help them face the day-to-day challenges a modern business presents. We will furnish them with all of the required tools to organise and manage, and to motivate and inspire. They will learn the best ways to deal with people on a personal level, as well as how to engage and inspire a whole team.

Management and leadership consulting develops your staff on a very personal level; many find the benefits go far beyond the workplace. Personal growth will lead not only to a more productive and efficient workforce, but also more competent and capable human beings. They will fully understand all of the key principles to ensure success for both the team, and the company as a whole.

Change Management Is the process of transitioning people from an old way of doing things to a new way. It involves managining the human side if the change process to ensure that a particular business outcome or objective is achieved.

Projects Management A project is temporary in that it has a defined beginning and end in time, and therefore defined scope and resources.

Learning Management

Application for the administration, documentation, tracking, reporting and delivery of educational courses or training programs.

Impact Study

Impact Assessment is a means of measuring the effectiveness of organisational activities and judging the significance of changes brought about by those activities. It is neither art nor science, but both. It is intimately linked to Mission, and, in that sense, ripples through the organisation.

Monitoring and Evaluation

Monitoring is the systematic collection, analysis and subsequent use of information collected from projects and programmes. It is vital to enable:

Effective decision making

Learning from past actions Accountability for resources being used

Coaching and Mentoring The Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals.

Total Quality Management Systems Design Total Quality Management (TQM) is an approach that seeks to improve quality and performance which will meet or exceed customer expectations.

This can be achieved by integrating all quality-related functions and processes throughout the company. TQM looks at the overall quality measures used by a company including managing quality design and development, quality control and maintenance, quality improvement, and quality assurance.

2. TRAINING AND DEVELOPMENT SOLUTIONS

Training Needs Analysis An assessment process that serves as a diagnostic tool for determining what training needs to take place. This survey gathers data to determine what training needs to be developed to help individuals and the organization accomplish their goals and objectives. This is an assessment that looks at employee and organizational knowledge, skills, and abilities, to identify any gaps or areas of need. Once the training needs are identified, then you need to determine/develop objectives to be accomplished by the training. These objectives will form criteria for measures of success and utility

Skill and Competency Assessment

The list of job skills forms the basis of a competency assessment. Typically a competency assessment focuses on how well the employee is performing the required job skills in relation to specified performance standards.

Qualifications, Skills Programmes, Courses

Legitimate Capacity Building Consulting offers a variety of innovative training for front line to management to help your organization develop, perform and succeed.

Facilitated qualification, blended learning, or custom-built solutions ensure Legitimate has an option suited to any business or organization’s needs. Let our training experts provide you with the tools, resources and knowledge to attract and retain employees, to hire the best, and engage all generations of your workforce!

Training Categories Administrative Learning Programmes Professional Office Management Office Administration Minute Taking Secretaries course Stress management Time management Communication skills Effective report writing Customer service excellence course (including telephone etiquette) Safety Health Environment & Quality Management Occupational Health & Safety Qualifications / Management / ETD / IT Learning Programmes:

Human Resource Management Project Management Basic Financial Management Public Financial Management Information Management Supply Chain Management & Asset Management Coaching and Mentoring Monitoring & Evaluation Advanced Management Development Programme Executive Development Programme Government Budgeting Course Conflict Management Knowledge Management Business Enterprise Research Methodology Qualification in Occupational Directed Education Training and Development

Programme Qualification on Early Childhood Development Skill Development Facilitator course Assessor Course Moderator course Full Qualification on End User Computing Basic computer literacy MS Office Package 2010 (Beginner, Intermediate, Advance), and many more…..

3. SKILLS DEVELOPMENT SOLUTIONS

Conduct Skills Audit and Develop Workplace Skills Plan

Conduct Skills Audit Develop Workplace Skills Plan Implement Workplace Skills Plan Manage Workplace Skills Plan Manage Workplace Skills Plan budget Compile Annual training report Establish Training Committee Implementation of Internship and Learnership Programmes

Education Training and Development Practice

Training and Registration of Facilitators, Assessors, Moderators Advise on Accreditation Process of Providers Develop and Alignment of Learning Material Develop Training and Development Quality Management Systems

FINANCE AND RESTRUCTRING Finance covers such a broad spectrum that it is very hard for a company to maintain focus across the board. Legitimate Capacity Building consultants will address all of the modern challenges faced by organisations. Strategically planning to enhance your companies finance can help to greatly improve liquidity, negotiate loans, and stabilise the overall finances of the company. This makes forecasting and analysis far more accurate, and also helps to reassure creditors as to your stability.

The modern global economic climate means an inherent flexibility to your financial strategy is crucial. It must not only incorporate clearly defined, actionable processes to help generate and maintain cash flow, but it must also have provisions for contingency planning, capital initiatives, and potential asset sales.

Restructuring of your companies finance can bring about a period of uncertainty. Having a professional advisor who is focused and experienced in all aspects of finance and restructuring can greatly reduce the instability caused. Creating focus, positive cash flow, and sustainable processes and strategies to help your business to progress as smoothly as possible through any period of restructuring.

PROCURMENT AND SUPPLY CHAIN SOLUTIONS

Our procurement and supply chain can be one of the biggest areas where your company can cut costs.

Legitimate Capacity Building Consulting will work with you to reduce the risks involved in your transactions, maximise efficiency, and reduce costs.

The significant savings that can be made are crucial to help ensure your companies continued success in the current global economic climate. We don’t just focus on the cheapest solutions, but on the ones that are sustainable, and fit with the long term goals of your organisation.

Procurement consultancy covers more than just the purchasing of goods, services, and equipment. It is also about teaching the departments actionable sourcing strategies to allow the procurement procedures to be maximised, as well as providing them with the tools to deal with complex procurements.

The globalisation of manufacturing processes has led to many un-ethical sources of procurement. This is not only damaging to your companies’ reputation, but also fuels many negative practices in other countries. Sustainable environmentally friendly procurement that doesn’t take advantage of a human workforce is an important factor, and incorporating ethical sourcing into your procurement strategy will mean you’re not exposed to the negativity associated with these practices, nor will you be funding the continuation of them.

Accommodation arrangements

Conference Facilities

Events and sport management

Supply of stationery

Supply of office furniture

Cleaning Services

Construction

4. COMMUNITY DEVELOPMENT

Pre-employment project: Legitimate has a complete portfolio of pre-employment training programs which are available to support partner agencies serving youth, newcomers and workers in transition.

Research projects: Systematic investigative process employed to increase or revise current knowledge by discovering new facts. It is dived into two general categories : (1) Basic Research is inquiry

aimed at increasing scientific knowledge, and (2) Applied research is effort aimed at using basic research for solving problems or developing new process, products, or technique.

Youth Training:

Industry-responsive, customized programs for youth skills development. Legitimate provides a range of programs and consulting services to provide youth with the skills they need to get started in the workforce.

Areas of operation

The business operates in the entire South Africa. Currently this business Head Office is located in Pretoria, with branches in Cape Town, East London, Port Elizabeth, Durban and Mpumalanga. However it renders the services beyond the points of its location through the networking and marketing in place, as the strategy to grow the business.

Conclusion Legitimate Capacity Building Consulting is a capable and dedicated multi-disciplinary management consultancy that shoulders the correct solution-based approach in meeting and exceeding our client’s expectations and needs.

Our experienced and focused team is well placed and equipped and possess the necessary experience and qualifications to carry out their functions with diligence and skill. It is our vision that Legitimate Capacity Building Consulting be the leading Training and Consultants Company in South Africa and beyond its borders. This will be driven by a concerted mission of the service provider’s quest to assist clients to make distinctive, extensive, and significant improvements in performance, both at work and their personal lives. This can only be achieved through a devotion to skilled and committed personal delivering need-satisfying solutions to our clientele base.

Please direct all enquiries and/or requests for additional information to Legitimate Capacity Building Consulting on the details provided in this document and let us provide you with excellent service, proving our motto: “Service above and beyond. . . “