Company Presentation

1Q20

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Disclaimer

This presentation has been prepared by Financiera Independencia, S.A.B. de C.V, Sociedad Financiera de Objeto Múltiple, Entidad No Regulada (the “Company”, “Financiera Independencia”, “Findep”) solely

for use at this presentation to persons who have professional experience in matters relating to investments and to persons to whom it may be lawful to communicate it to (all such persons being referred to as

relevant persons). This presentation is only directed at relevant persons and any investment or investment activity to which the presentation relates is only available to relevant persons or will be engaged in

only with relevant persons. Solicitations resulting from this presentation will only be responded to if the person concerned is a relevant person. Other persons should not rely or act upon this presentation or

any of its contents.

This presentation was prepared solely for informational purposes and does not constitute, and is not to be construed as, an offer or solicitation of an offer to subscribe for or purchase or sell any securities. The

securities mentioned in this presentation have not been and will not be registered under the U.S. Securities Act of 1933, as amended (the "Securities Act") or any U.S. state securities laws. Accordingly, the

securities will be offered and sold in the United States only to qualified institutional buyers, as defined under Rule 144A of the Securities Act, in reliance on exemptions from registration provided under the

Securities Act and the rules thereunder, and outside the United States in accordance with Regulation S under the Securities Act.

This presentation is confidential to the recipient. Accordingly, any attempt to copy, summarize or distribute this presentation or any portion hereof in any form to any other party without the Company’s prior

written consent is prohibited. At the request of the Company, the recipient will promptly return all non-public material received from the Company (including this presentation) without retaining any copies

thereof.

The information contained in this presentation is exclusively the responsibility of the Company and has not been reviewed or authorized by the Mexican National Banking and Securities Commission (Comisión

Nacional Bancaria y de Valores), or the CNBV. The notes have not been and will not be registered with the Mexican National Securities Registry (Registro Nacional de Valores), maintained by the CNBV and

therefore may not be publicly offered or sold in Mexico, except that the notes may be offered and sold to Mexican institutional and accredited investors pursuant to a private placement exemption set forth in

Article 8 of the Mexican Securities Market Law (Ley del Mercado de Valores) and the regulations issued thereunder, as amended. As required under the Mexican Securities Market Law, we will notify the

CNBV of the terms and conditions of the offering of the notes outside of Mexico. Such notice will be delivered to the CNBV to comply with a legal requirement and for statistical and information purposes only;

therefore, the delivery to and the receipt by the CNBV of such notice does not and will not imply nor constitute any certification as to the investment quality of the notes, our solvency, liquidity or credit quality

or the accuracy or completeness of the information included in this offering memorandum. In making an investment decision, all investors, including any Mexican investors who may acquire notes from time to

time, must rely on their own review and examination of the Company. The acquisition of the notes by an investor who is a resident of Mexico will be made under its own responsibility.

This presentation contains forward-looking statements. Examples of such forward-looking statements include, but are not limited to: (i) statements regarding the Company’s results of operations and financial

condition, including related projections; (ii) statements of plans, objectives or goals, including those related to the Company’s operations; and (iii) statements of assumptions underlying such statements. Words

such as “aim,” “anticipate,” “believe,” “could,” “estimate,” “expect,” “forecast,” “guidance,” “intend,” “may,” “plan,” “potential,” “predict,” “seek,” “should,” “will” and similar expressions are intended to identify

projections and forward-looking statements but are not the exclusive means of identifying such projections and statements. By their very nature, forward-looking statements involve inherent risks and

uncertainties, both general and specific, and risks exist that the predictions, forecasts, projections and other forward-looking statements will not be achieved. Caution should be taken with respect to such

statements and undue reliance should not be placed on any such forward-looking statements. Any forward-looking statements speak only as of the date of this presentation and the Company undertakes no

obligation to update or revise any forward-looking statement, whether as a result of new information or future events or developments.

This presentation does not contain all the information a person should consider before investing in the Company and no representations or warranties, express or implied, are made as to, and no reliance

should be placed on, the accuracy, fairness or completeness of the information presented or contained in this presentation. Neither the Company nor any of its affiliates, advisers or representatives or any of

their respective affiliates, advisers or representatives, accepts any responsibility whatsoever for any loss or damage arising from any information presented or contained in this presentation. The information

presented or contained in this presentation is current as of the date hereof and is subject to change without notice and its accuracy is not guaranteed. Neither the Company nor any of its affiliates, advisers or

representatives make any undertaking to update any such information subsequent to the date hereof. This presentation should not be construed as legal, tax, investment or other advice.

Certain data in this presentation was obtained from various external data sources, and the Company has not verified such data with independent sources. Certain data was also based on the Company’s

estimates. Accordingly, the Company makes no representations as to the accuracy or completeness of that data or the Company’s estimates, and such data and estimates involve risks and uncertainties and

are subject to change based on various factors.

Barclays Capital Inc., HSBC Securities (USA) Inc., and BCP Securities, LLC are acting only for the benefit of the Company and neither they nor any of their affiliates or respective directors makes any

representation or warranty regarding or assumes any responsibility or liability for the accuracy or completeness of, or any errors or omission in any information contained herein.

By attending this presentation you agree to be bound by the foregoing limitations and not to distribute, disclose or provide any information discussed in this presentation to any other person.

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Better Quality and Diversified Loan Portfolio

2014 1Q20 Comments

Total Loan

Portfolio

(Ps. millions)

7,073 9,093

Disciplined

growth with

focus on quality

Geographic

Mix

Expansion into

the attractive

US market

(primarily to the

Hispanic

population of the

state of

California)

NPLs (%) 7.2% 5.3% Decrease NPLs

by ~190 bps

About Financiera Independencia

Findep at a Glance Credit Story Evolution

Over 26 years expertise in microfinance:

1st SOFOL(1) authorized by CNBV (1993)

Biggest Sofom ENR (multiple purpose non-bank bank) in the

delivery of small personal loans

Historical and continuous focus on the underserved

small personal loans sectors

Services multiple markets and segments:

Mexico, USA and Brazil

Personal, group and payroll loans

Insurance and other services

1st IPO of a microfinance institution in the MSE (2007)

~500k active clients

Over 13 million loans granted and over 7 million clients served

2012

B+

87% 66%

30%

4%

6%

7%

2014

B+

BB-

(1Q20)

B+

BB

Global Credit

Rating Evolution

___________________________ (1) Limited Purpose Non-bank bank

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Investment Highlights

Operating in

markets with

strong

fundamentals for

growth

Profitability tested through economic cycles

Business portfolio built through organic growth and strategic

acquisitions

Proprietary database of more than 7 million clients and 13

million credits to support analytics

Operational model that complements analytics, particularly for

segments with reduced codified information

Widespread distribution platform

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Unique

business model

developed through

26 years in

microfinance

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Maximizing use of

technology for

efficient growth

5

Underpenetrated markets with

positive demographic dynamics to

enable long term growth

Digital transformation of markets

enables new service models

Unique combination of data,

operational discipline and

expertise

Efficiency through migration of

operations to the Cloud and higher

adoption of mobile technology by

workforce and customers

Positioned for

strong growth in

USA

4

Proven business model in the US

mostly serving the Latin population

in California

Growth in USA will further diversify

our portfolio and should support

improvement in the Company’s

future credit rating

Committed to

balancing risk and

growth

3 One of the lowest ever NPLs serve

as a launch pad for prudent growth

to improve efficiency

Continued investment in analytics

teams and technology to ensure

proper management of risk

Transformation of the risk function

to a Group-wide CRO role

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1 Consistent Profitability in Various

Economic Cycles

Tequila Crisis: CAGR +292%

Asian Crisis: CAGR +91%

1993-1995

1996-1998

1997-1998 Russian Crisis: +67% YoY

2007-2008 Global Financial Crisis: +36% YoY

Consistent Loan Portfolio Profitability and Improving Quality

Total Operating Revenue as % of Performing Loans Portfolio(1)

___________________________ (1) Total Operating Revenue = Financial Margin after Provision for Loan Losses + Commissions + FX Gains + Other Income

Loan Portfolio Growth

(Total operating revenue as % of performing loan portfolio) (NPLs ratio %)

NPLs

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

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+26 years of leadership and innovation AFI expands outside San Francisco

2015

Buyback of US$80mm of

FINDEP 7.5% ‘19

Began IT platform

transformation and migration of

the operations to the cloud

Microfinance Institution with a

Credit-Backed Debt Securities

(Ps.1,500mm)

Issuance of US$200mm FINDEP

7.5% ‘19

1

FINDEP buys the remaining 23%

stake in AFI

2007

Microfinance institution at MSE

Initial Public Offering

Portfolio clean-up /

started new strategy

focused on quality &

profitability

Portfolio Built Through Organic Growth

and Strategic Acquisitions

Total Portfolio (Ps. millions)

Beginning of operations

SOFOL in Mexico

1993

1995

Weathered Mexico’s

economic crisis

2004

Entry into “self-

employed” market

Acquisitions

2011

2010

Acquisition Issuance of

US$200mm

FINDEP 10%

‘15

2013

2012

2014

#1

#1 #1

#1

2016

2018

Issuance of US$250mm

FINDEP 8.0% ‘24

2 28 31 47 86 171 286 380 354 531 860

1492 1783 2163

3350

4473 4812

5773

7347 6722 6837 7073 7116

7448 7955 8235

8785 9093

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 1Q20

2017

FINDEP

celebrates 25

years as one of

the leading

microfinance

institutions in

Mexico.

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20%

30%

9% 4%

Personal Loans Group Loans

Loan portfolio

Ps. 3,439 million* Ps. 2,681 million Ps. 1,845 million Ps. 767 million Ps. 357 million

Average loan balance(1) Ps. 13,039 Ps. 88,055 Ps. 16,811 Ps. 7,975 Ps. 10,794

No. Of clients 263,762 30,448 109,747 96,172 33,103

Figures as of March. 31, 2020

By subsidiary By geographic presence

(1) Loan portfolio divided by number of clients

NPL 5.9% 3.3% 6.5% 7.3% 3.4%

Breakdown of Loan Portfolio

Loan duration Up to 60 months Up to 48 months Up to 36 months Up to 6 months Up to 24 months

66%

30%

4%

1 Business Portfolio with Different Risk

Profiles

*/ Includes Ps.986 million of payroll loans (Más Nómina)

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1 Risk Management: Combination of

Analytics and Operational Model

Analytics Operational Model

Leverage our database of 7 million customers and 13 million loans granted

to develop risk scorecards focused on the target income segments

Application

Sales force uses state of the art technology to manage the

application process

Currently transitioning to mobile technology to speed up the

process and improve customer experience

Review

Based on risk, information provided by the customer is

verified by telephone calls or visits to ensure quality of

decisions

Lifecycle Management

Monitoring of customers’ lifecycle is carried centrally to

maximize lifecycle value through renewals and upgrades of

products

Collections and recovery also centrally supervised

Information

Collection

Sales force collects information from the application

The application is designed for the specific source of

income of the customer (e.g. salary vs. self employed

vs. small business)

External

Information

Verified with Credit Bureau, considering both the

detailed information available and the scores offered

(i.e. Credit score and credit capacity)

Credit

Scoring

Final credit score is calculated based on the internal

and Bureau scores

Cut-off points optimized for both the customer

segment and the specific characteristics of the branch

where the loans originate

Complement structured data with an operational model that allows us to

better understand willingness and ability to pay

Approval

Findep’s robust data base paired with its strong operational model create an opportunity for the

Company to deploy new technologies and create significant efficiencies

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2 Mexico: Unique Combination of Scale,

Growth Potential and Stability

___________________________ Source: Economist Intelligence Unit reports, International Monetary Fund, CONAPO

4.0% 4.1%

2.1%

3.4%

4.8%

2.8%

'13 '14 '15 '16 '17 '18 '19

4.9% 4.8%

4.4% 4.3% 4.4%

3.6%

3.1%

'13 '14 '15 '16 '17 '18 '19

39% 33%

32% 30%

20% 24%

8% 11%

1% 2%

2010 2025

0-19 20-39 40-59 60-79 80-100+

26% 20%

36%

25%

17%

30%

14% 17%

7% 8%

2010 2025

D/E D+ C C+ AB

(YoY) (% of total labor force)

(% of households)

Mexico Inflation Mexico Unemployment

(% of total population)

Target

Market

Target

Market

Socioeconomic Breakdown in Mexico

Age Breakdown in Mexico

28 million 37 million

114 million 133 million

18

.7 m

illio

n

ho

us

eh

old

s

59.1

millio

n

71

.8 m

illio

n

26

.8 m

illio

n

ho

us

eh

old

s

6.8%

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Market Share among

NBFIs All

Caja Libertad 23% 4%

Provident 20% 4%

Financiera Independencia (México) 18% 3%

Crédito Familiar 9% 2%

Te Creemos 6% 1%

Others 23% 4%

2

___________________________ Source: Economist Intelligence Unit reports, International Monetary Fund Access Survey, World Bank, AMAI, INEGI, Reporte Nacional de Inclusión Financiera.

Low Banking Penetration and Underserved

Personal Loan Segment

Low Banking Penetration

189.0%

181.6%

133.9%

111.0%

66.8%

58.1%

52.2%

37.4%

34.4%

32.7%

14.7%

USA

Japan

UK

Chile

Brazil

Bolivia

India

Peru

Guatemala

Mexico

Argentina

Domestic Credit to Private Sector

60%

33%

42% 40%

24%

46% 42%

84%

44%

19%

US Bra Chl Col Mex

Outstanding Deposits with Commercial BanksOutstanding Loans from Commercial Banks

Mexico Undeserved Personal Loan Segment

20.0%

11.0%

4.0% 4.0%

Private Lable CC Credit Card Mortgage Personal Loan

78%

22%

Served by NBFIs:

Target

Market

(As a % of 2015 GDP)

Deposits and Loans in Commercial Banks (As a % of 2015 GDP)

Adults Using Financial Services in Mexico

Formal Credit Penetration, % of Adult Population Microfinance Market Structure

56.0% 68.0%

44.0% 32.0%

2012 2015

At least one product No Products

Market Share

Banco Azteca 33%

Compartamos 16%

Banco Famsa 16%

Bancoppel 13%

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2 Mexico High Potential for Growth Through

Internet and Mobile Penetration

Individuals Using Online Bank Transfers Cellular Subscriptions Using Mobile Banking

% of population

5.1%

17.2%

31.1%

57.4%

2000 2005 2010 2015

13.5

42.6

77.5

85.9

2000 2005 2010 2015

Per 100 people

Chile:

64%

Chile:

129.0

___________________________ Source: The World Bank, World Development Indicators, CNBV, Reporte Nacional de Inclusión Financiera, 2017 – 2015 data, ProDesarrollo and Other 1Q17

Individuals Using the Internet Mobile Cellular Subscriptions

19.8 21.4

24.7

27.9

2012 2013 2014 2015

Millions of users

12.1%

0.9

2.7

5.1

7.4

2012 2013 2014 2015

Millions of subscriptions

102.9%

Increasing usage of internet and mobile banking could help further market penetration in Mexico,

given room for significant growth in FinTech

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18.0%

21.7%

23.6%

30.5%

28.6%

24.8%

22.6%

16.7%

20.4% 19.3%

20.2% 20.4%

16.1% 16.7%

26.0% 24.0%

20.3%

18.2%

719 764

687

370

508 479 445 501

424 458 437 511 476 506 484 480

412 396 383 410 392 421 458 502

443 446 441 455 460 517 489 518 478

9.8%

10.4%

9.4%

5.5%

7.7%

7.3%

6.5%

7.3%

6.3%

7.2% 6.8%

5.7% 5.3%

5.9%

5.3%

9.5%

1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20

Non-performing loansNPLNPL w/out extraordinary write-offLTM Write-offs as % of Total Loan PortfolioLTM Write-offs as % of Total Loan Portfolio (w/out extraordinary write-off)

Historically Low NPLs

Strategy focused on improving portfolio quality through more rigorous client selection, stricter credit

policies and enhanced collection practices, resulting in the lowest historical NPLs

3 Focused on Loan Portfolio Quality has

Resulted in Historically Low NPLs

___________________________ Note: As revolving balances in FISA increase, NPLs are over estimated vs. historical levels as NPLs for Revolving are 60+ days balances.

Break Scale

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3 Transformation of the Risk Function

Investment in Analytics Teams and Technology to

Ensure Proper Risk Management

Google Big-Query: cornerstone of our future analytics

Enables faster processing: reduction of up to 98% of

processing time for analytics

Standardization of risk, fraud and performance analytics:

single data model for all companies with shared queries and

reporting

Enables new analytics tools: will allow us to test new

analytics approaches e.g. Machine Learning

Enables the transformation of our workflows to manage

risk and productivity: transformation to concurrent workflows

(instead of sequential) with actions based on risk-based

decisions

Will serve as back-end to our new rules engine (Experian

PowerCurve), further enabling test and learn in our risk

models

CRO Function

Group-wide function to make risk management

homogeneous and ensure transmission of best practices

Optimizes risk across the portfolio - through differentiated

growth - and within each business unit - through credit

policies, thus optimizing capital deployment

Consolidates all analytics teams to enable specialization

in the customer lifecycle and improves resource allocation to

the most relevant opportunities across the business portfolio

Will simplify the architecture of credit models, ensuring

improved maintenance

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4 Platform to Capture the Latino Market in

the US

42.6

57.3

75.7

91.6

118.9 114.2

2015 2016 2017 2018 2019 1Q20

20

26 29 29 28 28

2015 2016 2017 2018 2019 1Q20

US Branches Evolution

US Loan Portfolio Evolution

US Market Presence

30,448 clients

28 branches

29.5% of portfolio

AFI is the business segment with the highest total portfolio growth in the past years, with potential to

continue this positive trend serving an underserved market in the United States

37% of the 11.9 million Mexican immigrants in the USA are in

California (Source: Conapo)

Growth in this geography can be funded through our dollar denominated debt and access to the international markets

(US$ million)

Ps. 389mm Ps. 2,243mm Ps.2,681 mm

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5 Positioned to Leverage New Technologies

for Efficient Growth

Digital marketing

Leverage increased penetration of internet access through

mobile devices for our customer base

Roll-out of successful social media marketing tested in AEF

and AFI

Enable a single landing page for prospects from all companies

in Mexico to allow higher conversion

Digitize the application process

Continue developing an end-user mobile application

Collection of complementary data through access of location

and contact history of customers

Third party origination through correspondents

Further digitize the operating discipline in branches

Application for performance management and supervision of

branch choreography

Digital Transformation

After successfully strengthening the quality of its loan portfolio, Findep will now focus on lowering

its operational costs through digital transformation, among other initiatives

92.1% 91.1% 91.5% 90.3% 87.0%

93.7%

2015 2016 2017 2018 2019 1Q20

28.8% 28.0% 26.7% 26.9% 26.8% 27.0%

2015 2016 2017 2018 2019 1Q20

Efficiency Ratio(1)

Operating Efficiency Ratio(2)

Opportunity

to enhance

efficiency

through new

technologies

___________________________ Note: (1) Efficiency ratio consists of administrative and promotional expenses for the period divided by the sum of (i) financial margin after provision for loan losses for the period and (ii) the

difference between (x) commissions and fees collected and (y) commissions and fees paid. (2) Operating efficiency ratio consist of administrative and promotional expenses for the period divided by average total assets for the period.

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Investment Highlights

Operating in markets with strong

fundamentals for growth

Unique business model developed through 25

years in microfinance

Maximizing use of technology for efficient

growth

Positioned for strong growth in USA Committed to balancing risk and growth

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179 179 179 Financial Summary

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Financial Statements

Balance Sheet

(Millions of Mexican Pesos)

1Q20 vs 1Q19

1Q20 4Q19 1Q19 $ %

ASSETS

Cash and Cash Equivalents 798.9 452.5 325.2 473.7 145.6%

Performing Loans 8,614.8 8,266.8 7,709.0 905.7 11.7%

Non-Performing Loans 477.9 517.7 459.9 18.0 3.9%

Total Loan Portfolio 9,092.6 8,784.5 8,168.9 923.7 11.3%

Allowances for Loan Losses (580.1) (577.7) (555.6) (24.5) 4.4%

Total Loan Portfolio - Net 8,512.5 8,206.9 7,613.2 899.3 11.8%

Other Accounts Receivable - Net 533.9 608.1 551.6 (17.7) (3.2%)

Property, Plant & Equipment - Net 261.0 271.2 254.7 6.3 2.5%

Deferred Income Tax 915.3 1,030.0 938.9 (23.6) (2.5%)

Derivative Financial Instruments 1,118.6 18.1 353.1 765.5 216.8%

Other Assets 2,005.8 1,930.8 1,932.5 73.3 3.8%

Total Assets 14,146.0 12,517.5 11,969.2 2,176.8 18.2%

LIABILITIES

Long term debt issuance 5,663.4 4,702.4 4,698.0 965.4 20.5%

Bank and Other Entities Loans 2,986.8 2,856.3 2,392.0 594.8 24.9%

Derivative Financial Instruments - - - - n/a

Other Accounts Payable 727.1 643.5 639.6 87.6 13.7%

Total Liabilities 9,377.3 8,202.2 7,729.5 1,647.7 21.3%

STOCKHOLDERS' EQUITY

Capital Stock 157.2 157.2 157.2 - (0.0%)

Additional Paid-In Capital 1,574.7 1,574.7 1,574.7 (0.0) (0.0%)

Capital Reserves 14.3 14.3 14.3 - (0.0%)

Retained Earnings 2,715.2 2,398.3 2,406.0 309.2 12.9%

Net Income (Loss) for the Year 69.2 323.9 62.7 6.5 10.4%

Financial Instruments - Derivatives 95.6 (167.0) 4.6 91.0 1967.0%

Foreign exchange effect 145.2 16.6 25.1 120.1 478.5%

Other comprehensive income movement ent related to NIF D-3 (2.7) (2.7) (5.0) 2.3 (45.6%)

Minority Interest (0.0) 0.0 0.0 (0.0)

Total Stockholders' Equity 4,768.7 4,315.3 4,239.7 529.1 12.5%

Total Liabiliies and Stockholders' Equity 14,146.0 12,517.5 11,969.2 2,176.8 18.2%

n/a: Not applicable

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134 110 165

179 179 179

Financial Statements (cont’d)

Income Statement

(Millions of Mexican Pesos)

1Q20 vs 1Q19 3M20 vs 3M19

1Q20 4Q19 1Q19 $ % 3M20 3M19 $ %

Interest Income 1,375.2 1,391.6 1,308.0 67.2 5.1% 1,375.2 1,308.0 67.2 5.1%

Interest Expense 217.1 219.3 190.5 26.6 14.0% 217.1 190.5 26.6 14.0%

Net Interest Income 1,158.1 1,172.4 1,117.5 40.6 3.6% 1,158.1 1,117.5 40.6 3.6%

Provision for Loan Losses 354.5 383.2 325.9 28.6 8.8% 354.5 325.9 28.6 8.8%

Net Interest Income After Provision for Loan Losses 803.6 789.2 791.6 12.0 1.5% 803.6 791.6 12.0 1.5%

Commissions and Fees Collected 102.4 111.0 103.8 (1.4) (1.4%) 102.4 103.8 (1.4) (1.4%)

Commissions and Fees Paid 22.0 22.3 18.1 3.9 21.5% 22.0 18.1 3.9 21.5%

Market Related Income 7.7 (1.5) 14.7 (7.0) (47.3%) 7.7 14.7 (7.0) (47.3%)

Other Operating Income (expense) 68.1 90.0 30.5 37.6 123.4% 68.1 30.5 37.6 123.4%

Net Operating Revenue 959.9 966.2 922.5 37.3 4.0% 959.9 922.5 37.3 4.0%

Non-Interest Expense 899.8 840.7 826.8 73.0 8.8% 899.8 826.8 73.0 8.8%

Net Operating Income (Loss) 60.1 125.5 95.7 (35.7) (37.3%) 60.1 95.7 (35.7) (37.3%)

Income Tax

Current 23.7 23.2 32.0 (8.2) (25.8%) 23.7 32.0 (8.2) (25.8%)

Deferred 4.3 5.0 1.1 3.3 313.8% 4.3 1.1 3.3 313.8%

Total Income (Loss) Before Minority Interest 32.0 97.4 62.7 (30.7) (49.0%) 32.0 62.7 (30.7) (49.0%)

Participation in the Results of Associates 37.2 - - 37.2 37.2 - 37.2

Net Income (Loss) 69.2 97.4 62.7 6.5 10.4% 69.2 62.7 6.5 10.4%

Weighted Average Number of Shares 337.5 337.5 715.9 378.4- (52.9%) 337.5 715.9 (378.4) (52.9%)

EPS 0.2051 0.2885 0.0876 0.1175 134.2% 0.2051 0.0876 0.1175 134.2%

n/a: Not applicable

20

Color

Scheme

208 123 67

192 55 44

228 193 81

77 77 77

160 79 142

173 206 99

134 110 165

179 179 179

Key Financial Ratios

Key Financial Ratios

(1) Net Interest Margin after Provisions (excluding Fees): Net

Interest Margin after Provision for Loan Losses / Average

Interest-Earning Assets

(2) Net Interest Margin after Provisions (including Fees): Net

Interest Margin after Provision for Loan Losses + Fees

Collected - Fees Paid / Average Interest-Earning Assets

(3) ROAA: Net Income / Average Total Assets

(4) ROAE: Net Income / Average Total Equity

(5) Efficiency Ratio: Non-Interest Expense / Net Operating

Revenues

(6) Efficiency Ratio: Non-Interest Expense / Net Operating

Revenues + Provision for Loan Losses

(7) Operating Efficiency: Non-interest Expense / Average

Assets

(8) Commissions and Fees (Net) / Net Operating Revenue

((9) NPL Ratio: Non-Performing Loans / Total Loan Portfolio

(10) Coverage Ratio: Allowances for Loan Losses / Non-

Performing Loans

(Millions of Mexican Pesos)

1Q20 4Q19 1Q19 QoQ % YoY % 3M20 3M19 %

Key Ratios

Profitability & Efficiency

NIM after Provisions Excl. Fees (1) 33.6% 34.5% 36.9% -0.8 pp -3.3 pp 33.6% 36.9% -3.3 pp

NIM after Provisions Incl. Fees (2) 40.1% 42.2% 43.0% -2 pp -2.9 pp 40.1% 43.0% -2.9 pp

Provisions / Financial Margin 30.6% 32.7% 29.2% -2.1 pp 1.4 pp 30.6% 29.2% 1.4 pp

ROAA (3) 2.1% 3.1% 2.1% -1 pp 0 pp 2.1% 2.1% 0 pp

ROAE (4) 6.1% 9.0% 5.9% -2.9 pp 0.2 pp 6.1% 5.9% 0.2 pp

Efficiency Ratio Incl. Provisions (5) 93.7% 87.0% 89.6% 6.7 pp 4.1 pp 93.7% 89.6% 4.1 pp

Efficiency Ratio Excl. Provisions (6) 68.5% 62.3% 66.2% 6.2 pp 2.2 pp 68.5% 66.2% 2.2 pp

Operating Efficiency (7) 27.0% 26.8% 27.3% 0.1 pp -0.3 pp 27.0% 27.3% -0.3 pp

Fee Income (8) 8.4% 9.2% 9.3% -0.8 pp -0.9 pp 8.4% 9.3% -0.9 pp

Capitalization

Equity to Total Assets 33.7% 34.5% 35.4% -0.8 pp -1.7 pp 33.7% 35.4% -1.7 pp

Credit Quality Ratios

NPL Ratio (9) 5.3% 5.9% 5.6% -0.6 pp -0.3 pp 5.3% 5.6% -0.3 pp

Coverage Ratio (10) 121.4% 111.6% 120.8% 9.8 pp 0.6 pp 121.4% 120.8% 0.6 pp

Operating Data

Number of Clients 533,232 561,832 607,201 -5.1% -12.2% 533,232 607,201 -12.2%

- Financiera Independencia 263,762 281,260 315,089 -6.2% -16.3% 263,762 315,089 -16.3%

- Finsol México 96,172 103,084 107,675 -6.7% -10.7% 96,172 107,675 -10.7%

- Finsol Brazil 33,103 34,867 37,931 -5.1% -12.7% 33,103 37,931 -12.7%

- Apoyo Económico Familiar 109,747 111,434 119,850 -1.5% -8.4% 109,747 119,850 -8.4%

- Apoyo Financiero Inc 30,448 31,187 26,656 -2.4% 14.2% 30,448 26,656 14.2%

Number of Offices 531 532 537 -0.2% -1.1% 531 537 -1.1%

Total Labor Force 7,818 7,858 7,917 -0.5% -1.3% 7,818 7,917 -1.3%