Company Overview

2014

Inspired by our Past - Driven by our Future

letter from our

Owner and CEO60 Years of Successful Business Partnerships

As Custom Plastics, Inc. celebrates its 60th year in operation, and 11th year under ISO 9001-2008 certification, we are proud of our history and our ability to offer our products and services to returning and new customers as well.

The company’s longevity has to do with a few simple principles: outstanding service, credible engineering and manufacturing processes, and a top to bottom commitment to quality.

You will find the array of services we offer, including the “one-stop” shop mentality, is as much in play as it was when the company initially began in 1953. We have grown over the years, and endured some challenges along the way with regards to resin costs, resin availability, the economic status of our nation, and buyers turning first to Mexico and then China.

We are still here and thriving, while many are not. That said, we offer a partnership with you that will last indefinitely. We can assist in design and development, and be more to you than just an extruder or injection molder. The value we can add to your product is endless. While we may not be the largest manufacturer in the country, we should be the first call you make when you consider the potential we bring to you and how we intend on meeting your requirements.

Our past is extensive and filled with countless successes with contributions from the thousands of employees who have come and gone. These successes, and occasional shortfalls, inspire us to market better, perform better, and be the best at all that we do. Therefore, I feel based on the results of many of our company performance measures that we are clearly on the right path.

Our future drives us to partner with you to become that full-service processor that was first imagined some sixty years ago by the founder, Cosmo N. Tisbo. We invite you to learn about our company and all of our offering. Let’s start that prosperous step into the future together with a simple conversation - feel free to contact us anytime to discuss your plastic manufacturing needs.

Peter TisboPresident & CEO

about usFamily Owned and Operated

for Over Six Decades

Over 200 Employees

24 Hours of Operations

3 Integrated Facilities Featuring 165,000 Square Feet of State-of-the-Art Manufacturing Capabilities

Injection Molding

Profile Extrusion

Value Added Services

Prototype Design & Development

Material Manufacturing

8.5 Million Pounds of Plastic Manufactured per Year

our fa

cility

our services

quality assuranceOur Standards of

Excellence

our q

uality p

olicy

Custom Plastics strives to exceed our customers’ expectations by:

Seeking ongoing dialogue with our partners in business

Engaging the development and accountability of our employees

Promoting continual improvement throughout all facets of our business

Custom Plastics is a quality focused organization; we maintain an ISO 9001:2008 certified quality system

ISO 9001:2008 Certified Quality System

Zero findings in 2012 triennial ISO recertification audit conducted by our registrar, UL.

Zero re-audit findings in subsequent continual assessment audits.

In a recent Customer Service Survey, the satisfaction of the Quality department and the part quality itself averaged a score of a 9 out of a possible 10 points, with 10 points being the absolute best, and 9 being well above average.

Quality of product was often listed as a reason for continuing business and has lead to growth opportunities for new products with current customers.

Nearly 3000 individual measuring devices are maintained in our calibration system. Many are custom gauges (Go/No Go, etc) fabricated for use on specific parts.

Return dollars have been on a decline annually for several years running.

>95% Success Rate for Quality Department acceptance of initial production submissions at job start-ups.

Industry Leading Return Rate of Only 0.7%Compared to total sales dollars in 2012

Over 3000 individual measuring devices Continual company-wide awareness of part-specific quality objectives

Quality ServicesStatistical Process Control Analysis

Non-Contact Optical Measurement Analysis (Microview)

Color Measurement (Spectrophotometer)

Linear Measuring Devices

Controlled 1st Part Approval Process

Controlled In-Process Inspections

Strict Final Audit Regulations

Customer ServiceAlways Listening to Meet

Your Needs

Individual account representatives are assigned

to each customer

Special labeling capabilities to meet customer’s needs

We work closely with our partners in business to

forecast inventory options

Customers receive order acknowledgements

confirming ship dates

Satisfactory audit results applicable to our Quality

System requirements

Our lead time for projects is only 3 to 4 weeks

A Dedicated Customer Service Team that is Second to None

On-Time Delivery Rate of Over

99% We Also Offer an Optional Consignment Inventory System

Industries servedOur Products can be Seen

Around Every Corner of Daily Life

Electrical

Consumer Housewares

LED Lighting

Pet Food & Water Stations

Construction

Library & Classroom Shelf

Organization

Point of Purchase Display Products

Retail Display Refrigeration

Our Experience Enables Customers to Increase Profits While Seizing

New Market Opportunities

Extrusion servicesA Rich History of Delivering

Consistant Products off the Line

16 Extrusion Machines

6 Single and 10 Twin-Screw Capabilities

Multi-Color Extrusion

Foam Extrusion

Material Compounding

PVC & Foam PVC

In-Line Manufacturing Capabilities (punching, printing, etc...)

LED Lens Extrusion Specialists

Thick Walls & Large Extrusion Capabilities

In-House Die Design & Development

ABS

Acrylic

Buterate

GeloyTM

NorylTM

Polycarbonate

Polyester (valoxTM)

Polyethylene

Polyethylene (high density)

Polypropylene

Polystyrene (high impact)

Polystyrene

Prevex

PVC

PVC (chlorinated)

PVC (flexible)

PVC (foam)

PVC (rigid)

Santoprene

TPE

Ultem

XenoyTM

materials extruded

A small sample of extruded products

We design and develop all of our extrusion dies in-house

Injection Molding

Changing the way America uses Plastics One Mold at a Time

24 Presses from 60 to 720 Tons

Gas-Assisted Molding

In-line manufacturing capabilities

Design Assistance for Maximum Value and Efficiencies

Our Skilled Employees Produce Industry Changing Products

Highly Polished Tooling for Specialized Lens Applications

In-House Mold & Tooling Revisions & Repair

ABS

Acetal

Acrylic

Buterate

GeloyTM

NorylTM

Nylon

Nylon (glass filled)

PBT

PETG

Polycarbonate

Polyester (valoxTM)

Polyethylene

Polyethylene (high density)

Polypropylene

Polystyrene (high impact)

Polystyrene

Prevex

PVC

PVC (chlorinated)

PVC (flexible)

PVC (foam)

PVC (rigid)

Santoprene

Styreneacrylonitrile

TPE

Ultem

XenoyTM

materials molded

A small sample of molded finished products

The ‘Hang it Perfect’ StoryHow Custom Plastics streamlined the manufacturing of a product helping to turn it into a mulit-million dollar income generator

Mike Markz, the owner of Innovative Tools, Inc., became incredibly frustrated one day trying to hang pictures around his home as his wife continued to express that, even after hours of effort, the frames he hung on the wall were still crooked. After an unsuccessful search for a product that would simplify the task of hanging picture frames properly onto the wall, he decided he would invent a product to do exactly that. What started as a family project, Mike and his sons began assembling and packaging the Hang It Perfect out of the garage. Inevitably, demand for the product grew beyond their wildest expectations and they found themselves not being able to produce the Hang It Perfect quickly enough. That’s when Mike and his family turned to Custom Plastics...

The engineers at Custom Plastics quickly began formulating a plan to manufacture the product with the goal of saving Mike and his family money while increasing the items durability. Today, Custom Plastics injection molds numerous pieces, purchases a few small components, pad prints the yellow graphics and text onto the molded pieces, assembles, and packages the product all in house. Taking advantage of Custom Plastics’ inventory consignment program, “Hang It Perfect” products are being shipped from the Custom Plastics warehouse directly to retailers ready to hit store shelves. Custom Plastics is able to design, manufacture, assemble, package and ship the Hang It Perfect all within our facility, providing Mike and his family a great deal of cost savings and quality assurance. Today, the Hang It Perfect is sold in major retailers throughout the United States and Canada, including Home Depot, Costco, and Ace Hardware.

Value added

servicesThe One-Stop-Shop for All of

Your Manufacturing needs

Why deal with the hassle of finishing a product at your time and expense when Custom can do it all for you? We can create a complete product all in-house

drastically reducing costs and lead times.

Finishing capabilitiesPackaging

Assembly

Punching

Drilling

Pad Printing

Hot Stamping

Blade Welding

Insertion

Embossing

Once we finalize a drawing, we are able to print a 3D prototype of the product within a few hours. The customer is able to examine the prototype for fit and function and suggested changes can be made to the design by our team within hours followed by the printing of a second prototype. This process is repeated until both the customer and our engineers are satisfied with the design.

Using the approved prototype model, our team is then able to use SolidWorks MoldFlow analysis to determine if the part needs to be redesigned or adjusted prior to any tools being made. Therefore, we are able to see if the part will be molded properly, and if not, we can make adjustments before any tooling costs are incurred by the customer. By the time the mold is ordered, we already know exactly how the plastic resin, regardless of material, will flow through the mold ensuring that no additional tooling and design costs are incurred by the customer. We have invested heavily in our design and engineering capabilities in order to save our valued customers time and money.

Engineering & DesignPart Design Assistance

Part SamplingCustom Color

MatchingAPQP / PPAP

CapabilitiesComplete

SolidWorks Software Suite

In-House Additive Manufacturing

(3D Printing) for Rapid Prototyping

How We Increase Your Bottom Line

Moldflow Analysis Enables Proactive Adjustments to Product Design Before

Any Tooling Costs are Incurred

Innovative Concepts & Disciplined Engineering Practices Deliver

Exceptional Products

APQP PROCESSOnce a quote is accepted,

the customer issues CPI a Purchase Order for tooling

and production

An APQP form is submitted to the project manager who then as-

signs a date and invites the cross functional, multi-departmental team to the “Kick Off Meeting.”

The project manager is then in constant, controlled communication with the customer to successfully drive projects from concept

to completion until the initial sample is submitted to the customer for approval.

A control plan is submitted to

the customer for approval.

After completion of the initial production run, quality specifications and processes

are reviewed and initial parameters are verified.

Advanced Product Quality Planning

corporate

structureOEM and Proprietary

Divisions

Less than 10 minutes from O’Hare International Airport

Full Access to Rail

5 Shipping Docks for easy access to ground

transportation

Local Innovation With a Global Impact

one company - four divisions - over 200 employees

Centrally Located in the Heart of the Midwest

Office Furniture Components & Accessories

view our entire product line at www.customaccents.com

Reliable, Durable, Beautiful

Cable Grommets

Desk Storage Systems

Media Storage Table Connectors & Accessories

Wire Management Power SolutionsOrganize & control wires and cables from the work surface to the floor streamlining the desk or workstation.

Keep keyboards, office supplies and files within easy reach for an efficient, comfortable work space.

Add value to any line of cabinets and home theatre systems with our array of versatile media storage products.

An innovative accessory line designed to enhance functionality and aesthetics for today’s modern desk and table manufacturers.

A fusion of durability & modern design providing any office area with style and elegance.

High-capacity electrical systems designed for the most aesthetically demanding clients.

Custom Accents® has been providing accessories for the office furniture industry since 1994. With manufacturing capabilities of extruding and injection molding plastics, Custom Accents® offers a complete line of cable grommets, wire management, desktop power products, below the desk storage, work flow management accessories, as well as media storage. Reliable, durable and beautiful accents for home and commercial office furniture.

Innovative Slatwall Solutions

Durable - Lightweight - Beautiful

premium storage solutionsHandiSOLUTIONS® quickly became a staple of the garage remodel industry with a storage product line designed around HandiWALL®, a unique PVC slatwall system that is stronger than any comparable wood product. Lightweight and easy to install, remodelers fell in love with the HandiWALL® and began recommending it to all of their clients. Homeowners are constantly amazed at how easy the product is to maintain and how HandiWALL® continues to look like new even after many years of use.

Today, HandiSOLUTIONS® continues to see exponential growth as the brand is finding its way into new residential and commercial spaces. HS continues to strive within the Garage industry, but with a dedicated sales force and new R&D, we are seeing our horizons broaden with each new market we serve.

Unique PVC Blend Provides High Durability & Lightweight DesignExtruded by ISO 9001:2008 Certified Custom PlasticsFits Most Standard Slatwall Accessories

Retail

Office Spaces

Medical

Hotel & Hospitality

Playrooms

Craft Rooms

view our entire product line at handisolutions.com

Industry Leading Utility Products & Sales for over 30 years

safer, Lighter, More Durable

Don’t be fooled by imitations, the Custom Snapper® and Mini Snapper have set the utility standard for guy guards for over 30 years. These products are a vital component of any electrical wire system as they cover and alert lineman and pedestrians of guy wire and guy systems supporting utility poles and telecommunication towers.

Utility pole cables are notoriously vulnerable to accidental damage leading to safety hazards and costly service interruptions. The Custom Utility Riser Guards and Accessories provide unmatched protection for these vertically installed cables by preventing damage caused by impact, landscaping equipment, wildlife, and unintentional cutting.

Custom Snapper® Guy Guards

Riser Guards and Accessories

Lightweight yet very robust, the Custom Utility product line is highly versatile and extremely easy to work with. With over 30 years of expe-rience in the utility market, we are proud to continually supply lineman around the world with our American made products. Produced with non-conductive, lightweight materials, these product offerings are some of the safest on the market.

Designed, Manufactured,

& Distributed out of our ISO 9001 Certified Facility

Inventory Control Program to

Reduce Overall Costs of the Entire

Product Line

Non-Conductive Products Protect

Lineman from Injury & Prevent Power Loss

view our entire product line at customutility.com

Executive Management Team

DAVE PHILLIPS

Executive Sales Manager

SUAD TORTORELLA

General Manager & Director of Human

Resources

PETETISBO

President & CEO

MARY ROSETO

Director of Sales

KARENLEVINDirector of Customer

Administration

CHRIS HARBECK

Director of Quality &

Engineering

JEFFNICHOL

Director of Operations

DICKKNEISEL

CFO

Certifications

trust us to deliver excellence on time - every time

ISO 9001:2008 Certified by Underwriter Labratories (UL) - Registration Number 1002739 QM08

UL Molders Program - Certificate Number 20130626-E363791

Focused on Obtaining FDA Certification

Inspired by our Past - Driven by our Future

1940 Lunt AvenueElk Grove Village, IL 60007

T: 847.439.6770www.customplasticsinc.com

info@customplasticsinc.com