Company LOGO Portal User Group Meeting November 19, 2008.

Company

LOGO

Portal User Group Meeting

November 19, 2008

Agenda

1. Welcome 1. Welcome

2. Phone Directory – Dennis Main 2. Phone Directory – Dennis Main

3. Updates and Reminders 3. Updates and Reminders

4. USA Search Changeover 4. USA Search Changeover

5. Streaming Video Service 5. Streaming Video Service

6. New Portal Solution 6. New Portal Solution

7. Open Discussion 7. Open Discussion

Phone Directory

Dennis Main, ManagerDOIT Telecomm Admin Group

http://www.ct.gov/phone

Phone Directory

Excel spreadsheet of links to Agency level pages will be available with Portal User Group Meeting materials

Updates & Reminders

Non-Portal Content Inventory WebTrends Update CT.gov Re-Design Launch Deleting Content From a Portal Site Stock Photography Available

(istockphoto.com)

Non-Portal Content Inventory

With WCMS Solution, PMG will be conducting an inventory of all content hosted on non-Portal (IIS) servers

We will send a survey around to agencies to fill out and return

We will use these surveys to evaluate the current hosting environment

We will also use these surveys as part of Requirements Gathering for the new solution


Survey will include (among other things): ASP (or ASP.NET) pages

Do these pages connect to databases? If so, are these databases Access or SQL? What data is collected (if any)?

Databases Access or SQL? How is the database updated?

Forms FrontPage forms? Where do these forms write their data to?

Is any Personal Data collected?


Personal Data is considered to be any item that can identify the user. Examples of this include (but are not limited to): Name Address Phone Number Email

WebTrends Update

WebTrends is still analyzing historic data 44 websites are up-to-date 25 sites are still left to be analyzed We are working on options to improve this

process We are looking into changing how

WebTrends analyzes data to increase efficiency going forward Does not help with historic data Looking at how this fits with WCMS Solution

CT.gov Re-Design

The Re-Designed CT.gov Website is ready to launch

http://seedeater.ct.gov/ctgovdemo2

Deleting Content from Portal

Once Pages, Categories, and Folders have been deleted, they can ONLY be recovered by restoring the DSF database

Restoring this database must follow our Change Management Procedures This may result is several days of wait time

before the information can be restored We highly recommend unpublishing pages

for at least two (2) weeks prior to deleting to make sure they are not needed

Deleting Content from Portal

To Delete Content Pages from the Portal: Unpublish the page (two weeks prior) Delete Page(s) If necessary, delete Categories If necessary, delete Folders (System Admins

only) Delete Folders and Categories ONLY if ALL

pages have been deleted FIRST

Stock Photos Reminders

IStockPhoto (www.istockphoto.com) Agencies can browse photos online Finite number of photos; Agencies are

limited to 5 per year per site Graphics can only be downloaded by PMG

Stock Photo - Reminders

Photos from IStockPhoto.com are for web use only

Photos cannot be stored on a shared drive Credit must be given for photos Follow all copyright rules and laws

USA Search Changeover

Free Search Engine by the Federal Government

Several agencies contributed to the testing of the search

We have decided to change all sites over to this search

Preview the new search demo site on http://seedeater.ct.gov/searchtest

Implementation by January 2009

Streaming Video Service

Streaming video is a sequence of "moving images" that are sent in compressed form over the Internet and displayed by the viewer as they arrive. Streaming media is streaming video with sound.

With streaming video or streaming media, a Web user does not have to wait to download a large file before seeing the video or hearing the sound. Instead, the media is sent in a continuous stream and is played as it arrives.


External Hosting Provider is Unreal Video Hosting

Internal videos are still hosted here at DOIT

Send Videos to Staging; PMG will send to Production

“How To” Information for this Service is available in the Partners section of CPI


No charge for the first year After the first year, it will be evaluated and

may become a billable service If demand is not high enough for this Service,

the Service may be reduced or cancelled altogether

Both space and bandwidth are limited 50 GB of storage; 1000 GB of bandwidth

traffic per month Exceeding either may cause a re-evaluation

of cost before 1 year

Audio & Video Accessibility

Closed captioning is a term describing several systems developed to display text on a television or video screen to provide additional or interpretive information to viewers who wish to access it. Closed captions typically display a transcription of the audio portion of a program as it occurs (either verbatim or in edited form), sometimes including non-speech elements.

In 1996, Congress required video programming distributors (cable operators, broadcasters, satellite distributors, and other multi-channel video programming distributors) to close caption their television programs.


Text-Versions of audio and video files are a separate display of the words in the files Viewers must view the A/V files and text files

individually, not concurrently Text versions work very well for audio files Text versions for video files are easier for

the web administrators, but harder for the users For example, trying to watch training video

while trying to read a separate text version would be very difficult


It has been brought to our attention that there is video and audio on state websites without Closed Captioning or text-based versions

At a minimum, ALL audio & video on the web MUST have a text version

Closed Captioning is preferred for video files


Naomi Davidson provided transcription services at the last meeting

DAS Contracts providing video transcription #06PSX0381 #05PSX0111

PMG is currently looking into acquiring closed captioning software

MAGpie is a free software, which seems to work pretty well, but more testing needs to be done

MAGpie also needs to be approved as the standard software to be used

WCMS – Decisions

Due to budget cuts we are unable to procure a new system and implement it with the funds available

We will be upgrading DSF to .net There will be an opportunity for everyone

to provide input during the requirement gathering phase

Intent is to complete upgrade by the end of fiscal year 2009 (7 months)

DSF.NET – Requirements

We will be resending the spreadsheet of requirements that were developed last year for the bid process

There is a new column for comments.

We will also be conducting several focus group meetings that all are welcome to attend if it is a topic of interest

Based on focus group participation we may be asking some users to take part in detailed requirement gathering and User Acceptance Testing

WCMS – Impact on PMG

Angela, Mario, and Craig M. will be focused almost entirely on the upgrade of DSF

Scott, Rich, and Craig C. will take over all other responsibilities

Margie and Scott will continue to work with agencies on the new templates

We ask that you limit requests for new projects or features until after the new system is installed

WCMS – Ongoing Support

All requests should go to the Help Desk by calling or using the online forms (Any requests sent directly to staff will not be acted upon)

Any urgent issues should be called into the Help Desk at 622-2300

As requests and problems come into the group through the Help Desk tracking system, they will be prioritized based on affected users and urgency of request

Company

LOGO

Open Discussion

Company LOGO Portal User Group Meeting November 19, 2008.

Documents

Transcript of Company LOGO Portal User Group Meeting November 19, 2008.