Company Contact Information · 8/12/2020 · 1415 W. Cypress Creek Rd., Suite 200 • Fort...

Mortgage Servicer & Property Preservation Contacts

Company Contact Information

Servicer: [email protected]

Property Preservation Company: [email protected]

Arvest Mortgage Division

Bayview Loan Servicing, LLC Servicer: [email protected]

Direct Contacts:Michael Lopata: [email protected] Preservation Specialist, 954-590-71611415 W. Cypress Creek Rd., Suite 200 • Fort Lauderdale, FL, 33309

Tina Bado: [email protected] Vice President Default Administration, Office: 306-921-6605 • Fax: 305-260-1440 7300 Corporate Center Dr., Suite 404 • Miami, FL 33126

Bank of America Property Preservation Company: [email protected]

Following is a list of mortgage servicer and/or property preservation contacts designed for officials of any municipality to assist in identifying the loan servicer and the designated staff for issues pertaining to vacant and abandoned properties.

Note: In some cases, the banking entity identified by a municipal official regarding a particular property may be a trustee and not the mortgage loan servicer. In those instances, please utilize the second section below to contact the trustee to assist in identifying the loan servicer.

For additional information regarding the role of the trustee (and the loan servicer), please refer to the following web page athttps://safeguardproperties.com/servicer-contacts/

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Updated 8-12-2020

Carrington Mortgage Services Servicer: [email protected]

BSI Financial Services Servicer: [email protected]

1-800-327-7861

DHI Mortgage Company, Ltd. Servicer: [email protected]

10700 Pecan Park Blvd., Suite 450 • Austin, TX 78750 Phone: 866-350-7746 • Fax: 800-547-1844

Colonial Savings Servicer: [email protected]

mailto:[email protected]


Company Name Contact Information

First-Citizens Bank & Trust Company Servicer: [email protected]

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Fifth Third BankServicer: [email protected]


Fay Servicing, LLC Servicer: [email protected]

Attn: Property Preservation8001 Woodland Center Blvd., Suite 100 • Tampa, FL 33614

Dovenmuehle Mortgage, Inc.


Davenport Financial Servicer: [email protected] , 1-800-604-1876

First National Bank Servicer: [email protected]

First Interstate Bank Direct Contact:Tamara Kraft: [email protected] Collections Manager, 307-235-4268

PO Box 40 • Casper, WY 82602



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Loan Depot Servicer: [email protected]

Huntington Bank Servicer: [email protected]

JP Morgan Chase Servicer: [email protected]

Heartland Credit Union Direct Contact:Loss Mitigation: Sara Tebrugge, [email protected], 217-726-2101 x 215

2213 West White Oaks Dr. • Springfield, IL 62704

Lakeview Loan Servicing Servicer: [email protected]

Guild Mortgage CompanyServicer: [email protected]


Freedom Mortgage Servicer: [email protected]

907 Pleasant Valley Ave. • Mt. Laurel, NJ 08054

M&T Bank Servicer: P&Pescalation @ mtb.com

Direct Contacts:Debra Downs: [email protected] Property Preservation Escalation Manager

Chip Nolan: [email protected] Preservation Lead 475 CrossPoint Pkwy. • Getzville, NY 14068

McCue Mortgage Company Servicer: [email protected]





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Servicer: [email protected], Pre-Foreclosure Sale

[email protected], Post-Foreclosure Sale

PNC

Peggy King: [email protected] Oversight Quality Control ManagerToll Free: 877-239-3972 x 7338 • Office: 308-633-3864

1755 Blake St., Suite 200 • Denver, CO 80202

Pingora Loan Servicing


Direct Contact:Christopher Gray: [email protected]

New York Community Bank


[email protected]

Ocwen Loan Servicing

Navy Federal Credit Union Servicer: [email protected]

Direct Contact:Derek Hamlin: [email protected]

Mr. Cooper Servicer: [email protected]

Direct Contact:Derek Adams: [email protected], 1-800-696-8199 x 7758

Provident Funding

Regions BankDirect Contact:Denise McLaurin: [email protected] Legal Claims Administrator, Assistant Vice President 215 Forrest Street, Hattiesburg, MS 39401 • Mail Code: MSHA10301J 601-554-2386 • Fax 901-580-8688





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Sun West Mortgage Company, Inc. Servicer: [email protected]

Statebridge Company, Inc. Servicer: [email protected]

5680 Greenwood Plaza Blvd., Suite 100S • Greenwood Village, CO 80111

Specialized Loan Servicing Servicer: [email protected]

[email protected], Post-Foreclosure Sale

8742 Lucent Blvd. • Littleton, CO 80129

SC Housing Direct Contact:Jean Kunz: [email protected] Outlet Pointe Blvd. • Columbia, SC 29210


Santander Bank(formerly Sovereign Bank)

Direct Contacts:Shannon Lippert: [email protected], 610-378-6323, Default Logistics Manager

Colleen Curran: [email protected], 610-378-6366, Operations Department

601 Penn St. • Reading, PA 19601

Residential RealEstate Review (RRR) Servicer: [email protected]

[email protected]

TruHome Solutions Servicer: [email protected]

Direct Contact:Doug Batin: [email protected] Mortgage Servcing, Office: 913-981-1709 Mobile: 214-733-3725 9601 Legler Rd., Lenexa, KS 66219

Umpqua Bank Primary Contact:Rebecca Tweed: Property Preservation & Default Reporting Officer

[email protected], 866-743-4931, Option 1

Attn: Property Preservation, PO Box 230727, Portland, OR 97281

david.mcelhone

Cross-Out



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Wells Fargo Home Mortgage Servicer: [email protected]

Attention: Property Preservation F2303-04J1 Home Campus, Des Moines, IA 50328 Toll-Free: 1-877-617-5274

Truman Capital Advisors Direct Contacts:Christine Seiler: [email protected] Alex Lopez: [email protected]

U.S. Department of Housingand Urban Development (HUD)

Website for field service & assest manager contacts:https://www.hud.gov/program_offices/housing/sfh/reo/mm/mminfo



Christiana Trust -Wilmington Savings Fund Society (WSFS)

Trustee: https://ctpropsearch.com/ (website)

Deutsche Bank Trustee: [email protected]

Bank of New York Mellon Trustee: [email protected]

TRUSTEES

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HSBC N.A. Trustee: [email protected]

Company Contact Information · 8/12/2020 · 1415 W. Cypress Creek Rd., Suite 200 • Fort...

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