Integrated Health Solutions

Integrated Health Solutions

Alcohol and Drugs

Occupational Health

HK Absencecare

Contact Us

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Integrated Health Solutions

Contents

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Who is Hampton Knight?Hampton Knight is an independent specialist provider of integrated health solutions to companies and organisations throughout the UK and Ireland.

Hampton Knight believes that by working in partnership with our clients, we build long term relationships which allow us to respond to our clients’ needs and where those needs change, adapt and adjust as necessary.

Our Services• Alcohol and drug testing services including, policy development, training, alcohol and drug testing products, 24/7 collection service, counselling services and management support.

• Full range of occupational health services including, pre placement questionnaires, health surveillance, case management, wellbeing programmes and management support.

• HK Absencecare offering a bespoke absence programme designed to support your company in managing sickness absence and introduce effective systems to manage the issue.

SupportYour business is very important to us, which is why you and your company will be supported by a range of business and clinical professionals, who will ensure that the service you receive is of the highest possible standard.

A client manager will be appointed to co-ordinate your service and work with you and your company ensuring you receive from Hampton Knight a pro-active service that exceeds your expectations.

Rail IndustryHampton Knight is Link Up approved meeting both the Network Rail Railway Group Standard GE/RT8070, Issue two, December 2008, and London Underground (LUL) requirements.

We can offer PTS and LUL medicals either on your company premises or at one of our regional/satellite centres.

Integrated Health Solutions

Integrated Health SolutionsOur Mission Statement

Our vision is to provide the highest level of service for our clients to exceed their expectations.

We will do everything to reflect this vision and promote our values to make it possible.

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Policy DevelopmentAn Alcohol and Drugs Policy should be robust enough to withstand a legal challenge but be reasonable in its requirements. The policy should offer confidential and impartial help and support to an employee who seeks assistance for an alcohol or drug problem.

It should give you and your managers effective procedures to combat the growing problem from alcohol and drug misuse facing all companies today regardless of their size, and ensure you comply with your legal requirements.

Through our policy development team Hampton Knight can offer a legally defensible alcohol and drug policy which would comply with existing health and safety requirements and fulfil your legal and employment law obligations. We would work with you to make sure that it also reflects the culture and current policies within your company.

TrainingAt Hampton Knight we believe that training and awareness is a crucial part of the implementation of any policy on alcohol and drugs. All of your employees regardless of their position or title in the company will need to be made fully aware of their responsibilities within the policy. We can assist you in structuring a training programme that will meet these needs and ensure that the policy is implemented positively and effectively.

Screening and TestingHampton Knight can supply testing products for both alcohol and drugs. For alcohol, we supply breath alcolmeters similar to the Home Office approved instruments used by the Police. For drug testing we can provide urine and oral fluid testing products, with the option of an instant test as well as UKAS approved laboratory analysis.

Hair testing is another option available, this method is able to detect drug use for up to three months.

Our products and services are fully validated and supported by research, expert opinion and vigorous chain of custody procedures and documentation giving you... the most accurate and defensible drug testing systems available today.

Collection ServiceHampton Knight provides an alcohol and drug collection call out service, where one of our trained collection technicians can come to your workplace and carry out screening of employees on a scheduled and un-scheduled basis. We offer a guaranteed two hour response time throughout the UK and Ireland, any outlying areas, isles or islands can also be covered on request.

Our collection service is independent and available 24 hours a day 365 days a year. Our collection technicians are trained and certified to administer alcohol and drug testing to the required UK Chain-of-Custody standard.

We can also provide an independent ‘Random Selection programme’, which would enable you to demonstrate that your testing programme is fair, reliable and legally defensible.

Rail IndustryHampton Knight is Link Up approved meeting both the Network Rail Railway Group Standard GE/RT8070, Issue Two, December 2008, and London Underground (LUL) requirements. All specimens for alcohol and drug testing are collected, under strict chain of custody protocols, with samples sent to a UKAS accredited laboratory which also has Link Up approval.

Counselling

Hampton Knight offers a complete counselling and support service for employees with an alcohol or drug dependency problem. Should an employee require counselling then they would be subject to an initial assessment by one of our associate counsellors who would then recommend the most appropriate treatment programme for that employee.

Initial assessments can be carried out on-site or at local centres, from which a full treatment programme would be agreed with you and the employee and monitored on a regular basis.

A counselling contract would be provided to you, which would ensure compliance with the programme.

We can provide either residential or day treatment courses as required.

Integrated Health Solutions

Alcohol and Drugs

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Integrated Health Solutions

Occupational Health ServicesOccupational HealthIn today’s society with pressures at work and at home, there can sometimes be an impact on the health of the employee, which may manifest itself through sickness absence, lower productivity, unacceptable stress levels, alcohol or drug misuse and workplace accidents or incidents.

We offer a pro-active occupational health service to assess, alleviate and assist in improving the working environment for all. We achieve these goals by a partnership approach with you and your employees at all levels.

The benefits are a healthy productive workforce; improved employee morale, which would improve the company’s profitability; improve the social environment of the company, and ensure that your statutory health, safety and clinical care requirements are complied with.

Our ApproachHampton Knight’s success stems from our innovative approach in our relationships with our clients as well as providing a high quality, bespoke business model of workplace health provision. This is tailored to the meet the legal, ethical, professional and moral objectives of Hampton Knight in partnership with your organisation.

This business model has a proven track record of unrivalled delivery in the provision of world class occupational health services, which demonstrates added value and additionality to the overall strategic aims of our clients.

To deliver and continually improve on our services we employ a high quality competent workforce and as an organisation we are committed to the ongoing professional development needs of our employees, whilst supporting the development needs of our partners.

Core ServicesOnsite Services ― we would work within your company premises and provide a range of occupational health specialists to meet your requirements and who would be supported by a Business Manager.

Ad-Hoc Services ― for companies who want to use an occupational service on an as and when needs basis. We can attend your site on a pre-arranged basis and carry out your occupational health requirements. You would be assigned an administrator who would coordinate the schedule and provide follow up reports for you.

Management Referrals ― to provide either remote case management or face-to-face referrals to cover a wide range of issues including absence, stress, musculoskeletal or ill health retirement and provide a written report with recommendations. This service is available online or paper based.

Pre Placement Questionnaires ― following an offer of employment, the employee will be asked to complete a pre placement health questionnaire either online or on paper confidentially and to return to Hampton Knight where it will be reviewed by our clinical team. A Fitness Certificate will be issued based on the questionnaire indicating fitness for work and giving appropriate advice.

Additional ServicesThese are a range of additional services we able to undertake: • Night worker assessment (including online questionnaires)• Forklift truck medicals • HGV medicals • PTS medicals (including A&D Screening) in compliance with Network Rail Railway Group Standard GE/RT8070, Issue Two, December 2008, and London Underground (LUL) requirements• Executive medicals

Specific Services• Lung function testing as required under COSHH (2002) for exposure to respiratory sensitizers • Noise conservation including audiometric screening as required under the Control of Noise at Work Regulations 2005 • Vision screening • Skin surveillance • Blood lead level monitoring • Hand/Arm vibration medicals required under Control of Vibration at Work Regulations 2005• Vaccinations and inoculations

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HK AbsencecareHK AbsencecareThe true cost of absence to business is often hidden as well as the potential for improved productivity and profitability that can be achieved through effective absence management.

Keeping in mind that 80% of absence is avoidable, absence management can cut down on unnecessary staff absence and help potential long term absentees on the road to faster recovery.

HK Absencecare audits will uncover the true cost of absence to your business and help improve your company’s performance.

HK Absencecare has developed a concise portfolio of integrated absence management services to solve any absence issues in any business.

Our innovative approach includes resources in Occupational Health and Case Management as well as Absence Auditing and Reporting and Sick Pay Control.

Complete absence management focuses on preventing employee absence before it occurs, managing absence when it does occur, and providing fast, targeted treatment to speed up recovery times.

Our flexible solution is designed to complement and reinforce our clients’ existing HR and absence management policies.

Complete Absence Management the 3 key Components

1. Centralised 24/7 absence registration service

When an employee is absent from work, their initial point of contact is the HK Absencecare Support Centre (rather than their employer). Our experienced absence call handlers gather all relevant data, using either a standard script or one customised to our clients’ policy, and record it in the HK Absencecare database.

By asking Hampton Knight to handle the absence registration process:

• HR and line managers free themselves from absence-related administration• Data collected is complete and consistent, which is crucial for accurate and meaningful reporting • Employees benefit from being able to register absence at any time, day or night

2. Absence tracking and management reports

Through the use of Hampton Knight’s web-based technology and automated reporting, managers are kept updated with information on employees that are absent and any resulting actions or responsibilities that they have in accordance with the organisation’s absence policy. Report types, frequency and recipients are established as part of implementation, ensuring that all parts of the organisation receive the information they need to manage absence at the right time. Alerts and reports can be sent to HR and managers as either emails or texts and can be set up to run at pre-defined times of the day.

The reports are also designed to facilitate absence scoring methodologies such as the Bradford Factor.

3. Early intervention and seamless integration with Occupational Health

Hampton Knight can integrate with your existing Occupational Health provision to achieve more effective resolution of absence cases. The HK Absencecare service provides crucial support to OH, by enabling the immediate referral to OH of any employee that misses work due to a potential long-term illness.

On day one, the referral is automated using technology and ensures that employees get the fastest possible access to medical treatment. This streamlined process leads to measurable improvements in the effectiveness of Occupational Health interventions and consistently leads to faster return to work results for sick employees.

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Integrated Health Solutions

Contact Us

Address

Hampton Knight LimitedVantage HouseSandy Hill Business ParkTamworthStaffordshireB77 4DU

Telephone

01827 65999

Website

www.hamptonknight.co.uk

Email

enquiries@hamptonknight.co.uk

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