How does it aid a Company if they

use Facebook and or Twitter?By James Bennett

• I think small companies should use Twitter and or

Facebook to boost their publicity because it gives them a

chance to receive feedback from customers, update

customers on news or a new item coming in or back in to

stock.

Communication

• It is a way to communicate with customers and to also

take their feedback into consideration. It is a way to boost

their popularity and their publicity. Also you can promote

advertisement and jobs that need to be filled. With a

correct amount of ‘Tweets’ you can show yourself off as a

very knowledgeable person in your field of work. You can

also talk directly to customers so they fell that you’re a

business that cares about their customers.

Recruitment

• Business can use Twitter as a way of promoting job

vacancies. It is also a way to see what the person is like if

they do apply for a job over twitter. It gives the company

a way to find out what the person is like and to see if

what they say is true when they are promoting themselves

to the company as a potential candidate for the job.

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• On Twitter you can post to all your followers. If you are a

small business this then allows you to post updates of

incoming stock and possibly items coming back into

stock. As long as you post regularly about your business

you will most probably receive more customer. Also

because a lot of young people use Twitter you can widen

your audience.