Community Needs Assessment 2019€¦ · Payday Loans / Predatory Lending Individuals & Families in...

Community NeedsAssessment

2019

TableofContents

DataTables 1

Income/UseofIncome………………………………………………………………………. 1

Education……………………………………………………………………………………... 6

Employment………………………………………………………………………………….. 10

Housing………………………………………………………………………………………. 15

Nutrition…………………………………………………………………………………….... 20

Health……………………………………………………………………………………….... 24

Transportation………………………………………………………………………………... 29

DataAnalysis 33

Income/UseofIncome……………………………………………………………………... 35

Education……………………………………………………………………………………. 36

Employment………………………………………………………………………………… 37

Housing……………………………………………………………………………………... 39

Nutrition…………………………………………………………………………………….. 40

Health……………………………………………………………………………………….. 41

Transportation………………………………………………………………………………. 43

Appendix1:RankingIssues(ChartsfromSurveyData)…………………………………... 45

Appendix2:PovertybyGender,Age,andRace/Ethnicity……………………………….... 48

PrioritizationSummary 51

ExecutiveSummary……………………………………………………………………….... 51

Descriptions………………………………………………………………………………… 53

Appendix1:HandoutsUsedinPrioritizationProcess……………………………………... 56

CommunityActionPlan2019 64

Goals(ROMA2019)………………………………………………………………………... 72

CompiledbySelinaMiller 8/22/2019

CASFB Needs Assessment Tables 2019 Income / Use of Income

1

(1) Income / Use of IncomeBase Year: 2019

A – Income Area CharacteristicsBy County: Overall Measure

for Utah Source CommentsUtah Wasatch SummitCurrent Income LevelsMedian Annual Income $70,461 $83,344 $100,789 $68,395 jobs.utah.gov DWS Annual County Profiles (higher than ACS 5 year estimates)Percent change in median income from last assessment 10.21% + 13.68% + 5.51% + 7.25% + comparing to last report

Income Inequality (Difference between the 80th and 20th percentile of annual income)

80th - $112,50020th - $30,600Diff - $81,900

80th - $126,10020th - $33,900Diff - $92,200

80th - $178,30020th - $41,600Diff - $136,700

80th - $111,60020th - $29,200Diff - $82,400 statisticalatlas.com Could not find 75th / 25th percentile, source does not list a year

Required annual income before taxes for the average family size* $60,300 $63,150 $64,960 $61,360 livingwage.mit.edu

Calculated using 3.13 as average family size for all of Utah (2017 - statista.com). Estimates are for a family of one adult and two children.

Required Living Wage (hourly) $28.99 $30.36 $31.23 $29.50 livingwage.mit.edu


PovertyPoverty Rate 10.50% 5.20% 4.90% 9.70% census.gov

Percent Change in poverty rate from last assessment -2.10% -1.90% -1.90% -2.08%

row above, as compared to last CNA percentage points, not percent change

Number of families at or below 125% FPL 15,211 636 752 78,591 factfinder.census.govSource: U.S. Census Bureau, 2013-2017 American Community Survey 5-Year Estimates

Number of individuals at or below 125% FPL 88,828 2858 3695 445,018 factfinder.census.govSource: U.S. Census Bureau, 2013-2017 American Community Survey 5-Year Estimates

Number of children experiencing intergenerational poverty (DWS) 7,338 198 122 57,391 datacenter.kidscount.org

Bankruptcies per 100k residents County level data not available 328.5 statista.comI changed this indicator from percentage to "per 100k residents." Utah ranked #5 state for highest bankruptcy rate

Assistance Received

Number of families that received Earned Income Tax Credits 33,093 1,363 1,548 190,493 brookings.eduDownloaded data from Brookings. Might be as old as 2014, doesn't say.

Average EITC Return $2,331 $2,265 $1,753 $2,338 brookings.eduDownloaded data from Brookings. Might be as old as 2014, doesn't say.

Persons receiving Temporary Assistance for Needy Families (TANF) County level data not available 8669 acf.hhs.gov

Percentage of children receiving free/reduced lunch 32% 34% 23% 37%datacenter.kidscount.org *2014

Number/percentage of residents receiving SNAP (food stamps) 24,407 / 4.4% 640 / 1.4% 547 / 2.1% 176,197 jobs.utah.gov Caseload for April 2019

Total SNAP (food stamp) benefits received 2,793,137.00 73,242.00 62,599 $301,869,697fns-prod.azureedge.net

Figures for counties calculated by multiplying average monthly benefit per person for state of UT ($114.44) times number receiving (from DWS website). Even the official USDA SNAP data does not list numbers by county.

Number receiving SSI 4211 117 109 31,756 ssa.govAverage SSI benefit 549 598 513 570 ssa.gov

Number receiving SSA Data not available Data not availablehttps://www.ssa.gov/policy/docs/statcomps/ssi_sc/2017/region08.pdf

https://jobs.utah.gov/wi/insights/profile/index.html

https://statisticalatlas.com/state/Utah/Household-Income

http://livingwage.mit.edu/counties/49043


https://www.census.gov/quickfacts/fact/table/UT,utahcountyutah/PST045218

https://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?pid=ACS_17_5YR_S1702&prodType=table

https://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?pid=ACS_17_5YR_S1701&prodType=table

https://datacenter.kidscount.org/data/tables/7720-children-living-in-intergenerational-poverty?loc=46&loct=5#detailed/5/6769-6797/false/573,869,36,133/any/14892

https://www.statista.com/statistics/303570/us-personal-bankruptcy-rate/

https://www.brookings.edu/interactives/earned-income-tax-credit-eitc-interactive-and-resources/

https://www.brookings.edu/interactives/earned-income-tax-credit-eitc-interactive-and-resources/

https://www.acf.hhs.gov/sites/default/files/ofa/2018tanf_monthlycaseload03252019_508.pdf

https://datacenter.kidscount.org/data/tables/4420-free-and-reduced-lunch-participation?loc=46&loct=5#detailed/5/6769-6797/false/869,36,868,867,133,38,35,18,17/any/9868

https://datacenter.kidscount.org/data/tables/4420-free-and-reduced-lunch-participation?loc=46&loct=5#detailed/5/6769-6797/false/869,36,868,867,133,38,35,18,17/any/9868

https://jobs.utah.gov/wi/data/misstats/pubassist/

https://fns-prod.azureedge.net/sites/default/files/snap/FY16-State-Activity-Report.pdf


https://www.ssa.gov/policy/docs/statcomps/ssi_sc/2017/region08.pdf




CASFB Needs Assessment Tables 2019 Income B

2

B – Explanation of Major Data Changes (Income)County Data Characteristic Explanation

Utah Median Income Median income rose from $60,830 to $70,461. This rise correlates with job growth in high-paying sectors like software development.Wasatch Median Income Median income rose from $65,582 to $83,344. This rise correlates with overall economic and job growth during the period.Summit Median Income Median income rose from $89,996 to $100,789. This rise correlates with overall economic and job growth during the period.

Utah

Percent change in median income from last

assessmentThe last CNA reported a +5% change in median income. The +10.21% growth reflected in this year’s CNA may be attributable to Utah County’s accelerating growth.

Wasatch


assessment The last CNA reported a +14% change in median income. This CNA reports a similar growth rate for Wasatch County.

Summit


assessment The last CNA reported a +6% change in median income. This CNA reports a similar growth rate for Summit County.Utah Poverty rate The poverty rate changed from 12.6% to 10.5%. Again, this is likely due to a continuation of overall economic and job growth during the period.

Wasatch Poverty rate The poverty rate changed from 7.1% to 5.2%. Again, this is likely due to a continuation of overall economic and job growth during the period.Summit Poverty rate The poverty rate changed from 6.8% to 4.9%. Again, this is likely due to a continuation of overall economic and job growth during the period.

Utah, Wasatch, Summit

Number of families living below 125% of FPL See above. Indicator corresponds closely to poverty rate..

UtahPercent change in poverty rate from last assessment

Utah’s poverty rate decreased by 2.1 percentage points, which was the same percent change reported in the previous CNA. This shows evidence of continued economic improvement. However, it is interesting to note that the percent change in median income is much higher, possibly indicating that more of the increase in income has been among households that were already better off.

Wasatch, SummitPercent change in poverty rate from last assessment

At the last CNA, both Wasatch and Summit counties had experienced a .8 percentage point reduction in poverty rate. This round, both counties had experienced a 1.9 percentage point reduction. It is unclear why this decrease has accelerated.

Utah, Wasatch, Summit Required living wage

Required living wages increased by $5.37 (23%) in Utah County, $6.06 (25%) in Wasatch County, and $5.98 (24%) in Summit County. It is likely that a large part of this increase is due to increased cost of housing. (Note: The accuracy of this estimate cannot be guaranteed, as I do not know what family size was used to obtain the estimate for the last CNA.)


Required annual income for the average family size See above. Indicator corresponds directly to required living wage.

CASFB Needs Assessment Tables 2019 Income Table C

3

C – Summary of Survey, Focus Groups, Interviews, and Informal Questioning Results

Causes of Poverty (Income)No. Cause Population Data Source County Results and Description

1

Insufficient Income / Lack of Livable

Wages

Individuals & Families in Poverty

Low-income Non-client Focus group

Utah

3 out of 3 participants cited low income as a top cause of poverty in the area.

2018 Client Survey

76% of clients surveyed said that “finding a job that pays enough to support a family” is a barrier to having a good family life. 3 of the top 5 barriers selected by respondents had to do with having enough money to afford things (housing, food, health care). 54% said “low wages” is one of the three biggest problems facing adults. This was the second highest percentage.

CASFB Staff Focus Groups

All Three

Participants commented that the minimum wage is not sufficient to support a family with the high cost of living. Clients lack access to services / resources that will fit into their budget.

Community Leader Survey

When asked about the primary causes of poverty in the community, 16 out of 45 free responses specifically mentioned low wages.

Unstable Income Individuals & Families in Poverty 2019 Client Survey All Three

Overall, 48% of respondents say their family’s income has been “roughly the same each month” over the last 12 months, 20% say it has been “Roughly the same most months, but some unusually high or low months during the year,” and 32% say it “often varies quite a bit from one month to the next.” Income variability is significantly higher for clients surveyed in the CASFB lobby. Variability in income is a statistically significant predictor of financial worry. Individuals with more variable incomes report more frequent worry about meeting normal monthly expenses (p<.05).

2 Difficulty Managing Income


Low-income Non-client Focus Group Utah All participants felt that people don't learn financial management skills.

Some get into debt that they can't pay off.2019 Short Community

Survey

All Three

Many survey respondents mentioned money mismanagement / lack of financial literacy as a cause of poverty.


48% of respondents thought that “difficulty managing income and finances well” is an issue that needs more attention in our community. 4 comments mentioned lack of financial literacy and spending instead of saving for emergencies as a primary cause of poverty.

3 Cliff Effect Individuals & Families in Poverty

2019 Short Community Survey All Three Program limits cause people to lose housing /income support before

reaching a level of self-sufficiency.

4 Payday Loans / Predatory Lending


CASFB Staff Focus groups All Three Staff members believe that big banks take advantage of low income

people through payday loans that trap people in a cycle.

Gaps in Services (Income)No. Gap Population Data Source County Results and Description

1 Financial Education Individuals & Families in Poverty

Low-income Non-client Focus Group

Utah

Focus group members discussed how high schools should teach students about finances and taxes.

2018 Client Survey

61% or respondents said they would not know where to get help for bad credit. 45% said they would like to know more about “using credit in the best way.” This option was ranked 2nd out of 19 options. (Financial education and credit counseling are available through Community Action, but it appears that these services are not well publicized, even among our clients.)

Short Community Survey 2019

All Three

Many survey respondents mentioned a need for more free classes about money management. One mentioned individualized coaching.


8/46 comments on solutions to employment / income issues referenced a need for financial education.

2 Sliding Scale Individuals & Families in Poverty

Low-income Non-client Focus Group Utah

Focus group members frequently mentioned that all services need to more effectively meet the needs of those in different income brackets. Sliding scales, or programs that require one to pay a percentage of their income, would help prevent the cliff effect. Participants expressed that they often did not want pay raises, because then they could be excluded from certain services that their families relied on because they would be barely above a certain bracket qualification.

Barriers to Exiting Poverty or Obtaining Services (Income)No. Barrier Population Data Source County Results and Description

CASFB Needs Assessment Tables 2019 Income Table C

4

1 Cliff Effect Individuals & Families in Poverty

Low-income Non-client Focus Group Utah

Participants felt that “if you try to better yourself, you get punished.” “If you make just a little more than the requirements, you lose your housing.” The hard lines designated for qualification for services can lead to many people not wanting to change because they don't want to lose access to certain services.

2Services / Resources are Based on Gross

Income


CASFB Staff Focus groups All Three

Participants said that some people in need do not qualify for assistance because of gross income limits that do not take into account circumstances such as needing to pay child support.

3 Debt Individuals & Families in Poverty

Low-income Non-client Focus Group Utah Low paying jobs, or unemployment, combined with debt (from credit

cards or student loans) makes it hard for people to get out of poverty.

Individual / Family / Community Unmet Needs (Income)No. Need Population Data Source County Results and Description

1 Insufficient Income Individuals & Families in Poverty

Short Community Member Survey Utah Insufficient income was ranked as the 2nd most important community

need out of 12 listed.

2

Difficulty Managing Income


Short Community Member Survey Utah Difficulty managing income was ranked as the 8th most important

community need out of 12 listed.

Financial Knowledge & Skills

Individuals & Families in Poverty Client Survey 2019 All Three

Clients who have been exposed to financial education classes report an unmet need for financial knowledge & skill at higher rates than clients who have (probably) not. Only 27.7% of clients surveyed in the CASFB lobby marked financial knowledge and skills as an unmet need, while 50% of Circles clients and 81.8% of Homebuyer / Financial Education clients marked it. This is despite the fact that Circles clients and especially HBE clients had significantly less worry about meeting monthly expenses and had likely been exposed to more financial education.

Level of financial worry does not significantly impact a person’s perception of their own need for financial skills.

CASFB Needs Assessment Tables 2019 Income D&E

5

D – Linkages (include Partnerships) (Income)Current Program / Services Linkages (Income)

No. Linkage Need Population(s) Served What this Accomplishes

A AAA Fair Credit Credit counseling Families

AAA Fair Credit negotiates directly with creditors and provides a payment plan for a monthly fee. We provide basic credit counseling however when a family needs help to manage their payments then we refer them to AAAFC.

B HEAT Program Help to pay bills AllHEAT Program assists eligible households with utility bill payments. We refer clients for this service.

C DWSInsufficient income, un(der)employment Individuals and Families

CASFB has a newly created partnership with DWS in which a DWS employee works onsite at CASFB on specific days at specific times. This worker helps connect CASFB clients with employment services and other DWS resources.

D DWSHelp with emergency financial needs All

DWS provides limited financial assistance for transportation, rent help, etc. to help stabilize families and individuals’ lives. When a client needs a service we cannot offer, we refer to DWS.

Linkages That Need to be Created (Income)No. Purpose Linkage Population(s) Served What this will Accomplish

1

Better publicize CASFB's financial

education and coaching services 211, DWS, HEAT Individuals and families

CASFB will establish more robust partnerships with these agencies to better publicize our financial education and coaching services. Ideally, partners will regularly refer clients to CASFB's Financial Learning Center.

2Advocacy to address

the Cliff Effect

Arrive Utah, Circles Big View Committee, DWS, CAP Utah All low-income persons

Arrive Utah will invite the others to engage together to develop and carry out a plan and strategies to address the cliff effects that impact people as they work to increase their income. Circles Chapters will capture individual family stories. Arrive Utah will also engage Circles USA who is linked to the 70+ Circles Chapters across the nation.

3

Advocacy for minimum wage increase

DWS, Utah Housing Coalition, Voices for Utah Children All

The executive director and/or community outreach specialist at CASFB will do research and connect with social service agencies regarding the best ways to advocate for minimum wage increase. A minimum wage increase would help minimum wage workers be better able to afford basic needs.

4

Advocacy work to impact payday lending policies and laws

Arrive Utah, CAP Utah, Crossroads Urban Center, Voices for Utah Children All

Over time changes in payday lending can reduce costs to individuals and families and reduce use of such financial products. We will work with these entities to support federal regulation of the payday lending industry and educate Utahns about the regulations when they are implemented. CASFB already has some connections with these organizations, but these linkages need to be strengthened.

5

Develop low cost emergency loan fund for families and individuals with financial crisis

Financial institutions, credit unions, Crossroads Urban Center, Arrive Utah All

CASFB will research possible low cost solutions and resources for households. We will then create relationships with financial institutions to develop low cost emergency loan funds as alternatives to payday loans. Eventually we may house such a program at CASFB. This linkage and the resulting program will be a long-term project -- possibly 3-5 years out.

6

Take financial coaching to people who need it

Employers of low wage earners, Arrive Utah Low wage earners

CASFB will develop contract relationships with employers of low wage earners, in which those employers would pay CASFB to provide on-site financial coaching to their employees. The employers would benefit from the increased financial stability (and thus job stability and productivity) of their employees, while CASFB would gain easier access to the population most in need of financial coaching services.

E – ResourcesUn-obtained or Underutilized Resources (Income)

No. Resource Organization Purpose What this Accomplishes

1 Circles LeadersArrive Utah and Circles Utah Valley

Advocacy to address the cliff effect

As Circle leaders share their stories, policy makers will be educated about the impacts of the cliff effect.

2 Unrestricted funding CASFB

Dedicate some funding for education and lobbying on cliff effect and payday lending issues

Over time this may result in changes to the structure of assistance programs and laws regarding payday lending law and which will protect consumers and recipients of assistance

3State funding (TANF)

State Community Services Office

Expand financial assistance for emergency rent, homeless diversion, RRH Will prevent homelessness and will rapidly place persons into affordable housing.

4 Printing resources Intermountain Health CarePrint financial education products and other materials

Intermountain Healthcare has offered to print materials that CASFB produces. Help with printing would allow us to distribute consumer guides and other information to low-income persons.

CASFB Needs Assessment Tables 2019 Education

6

(2) EducationBase Year: 2019


for Utah Source CommentsUtah Wasatch SummitEducational Attainment (for people 25 years and over):--Percent of People who have completed high school / equivalent 94% 93% 93.70% 91.80% factfinder.census.gov--Percent with Bachelor's degree (as highest attainment) 27.10% 26.10% 32.70% 21.50% factfinder.census.gov--Percent with Graduate or professional degree 12.30% 12.60% 20.80% 11.00% factfinder.census.gov

High School Graduation Rate 93.60% 89.60% 93.10% 90.90% opendatanetwork.comStats for 2017. Website obtained stats from ACS. Graduation rate increasing according to report:

Higher Education Enrollment (Population enrolled in college or graduate school) 73,703 1,259 1,463 247,126 factfinder.census.govEarly Education Enrollment: Number / Percent of 3-4 year olds enrolled in school 9,208 / 39.6% 382 / 36.6% 538 / 53.1% 44,038 / 42.3% factfinder.census.gov

Average Classroom Size (elementary) County level data unavailable 24 schools.utah.govReport indicates classroom size for Utah, not counties

Literacy levels ages 18+ ~92% in 2003 ~92% in 2003 ~93% in 2003 ~91% in 2003 nces.ed.gov

Project Read estimates literacy could be lower than this [https://projectreadutah.org/about-project-read/our-impact/] 2003 is the most recent data I could find

Head Start enrollment - - - 8151 datacenter.kidscount.org 2017

English Learner Students (by school district)

Overall: 4% Provo: 10.4% Alpine: 3.5% Nebo: 3.2% Wasatch: 7.7%

Park City: 8.1%South Summit: 5.6%North Summit: 4% 6.30% ed.gov

county data is from 2014-2015 school year, state figure is from Fall 2016 - https://nces.ed.gov/programs/coe/indicator_cgf.asp

Number of public school districts 3 1 3 41Number of private schools 21 1 6 185Colleges, Universities and Trade Schools in the area 6 0 0 34 free-4u.com

https://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=CF



https://www.opendatanetwork.com/entity/0500000US49051-0500000US49049-0500000US49043/Wasatch_County_UT-Utah_County_UT-Summit_County_UT/education.graduation_rates.percent_high_school_graduate_or_higher?year=2017&ref=compare-entity



https://www.schools.utah.gov/file/6cfc19a7-3969-4396-ad20-712a82cebd47

https://nces.ed.gov/naal/estimates/StateEstimates.aspx

https://datacenter.kidscount.org/data/tables/9786-head-start-enrollment-by-age-group?loc=46&loct=2#detailed/2/46/false/871,870,573,869,36,868,867,133,38,35/1830,558,559,1831,122/19059

https://www2.ed.gov/datastory/el-characteristics/index.html#mapHead

https://www.free-4u.com/Colleges/Utah-Colleges.html

CASFB Needs Assessment Tables 2019 Education B

7

B – Explanation of Major Data Changes

CountyData

Characteristic Explanation


High school graduation rates

The Utah State Board of Education reports that graduation rates have increased across the state, with the most pronounced gains being seen among ethnic minorities and disadvantaged groups, such as English language learners. These trends have been consistent for at least the past 6 years.

UtahCollege

enrollment UVU enrollment has continued to grow by 6-7% per year, adding thousands to the population of college students in Utah County.

CASFB Needs Assessment Tables 2019 Education C

8


Causes of Poverty (Education)No. Cause Population Data Source County Results and Description

1 Lack of Education Individuals & Families in Poverty


All Three

Lack of education was the most frequently cited cause of poverty in an open-response question asking “What do you think are the primary causes of poverty?”


When asked about the primary causes of poverty in the community, 21 out of 45 free responses specifically mentioned lack of education and job training/skills as a cause of poverty. This was the most frequently cited cause of poverty.

2 Cost of Gaining an Education


Short Community Survey 2019 All Three

Recommended solutions for education problems frequently included providing scholarships or other funding to make higher education / training more accessible.

Gaps in Services (Education)No. Gap Population Data Source County Results and Description

1 Financial Education in Schools


Low-Income Non-client Focus Group Utah

Participants expressed that services could be more effective if they focused on preventing problems. Examples include the following: financial education, investment in child care, and preventative health care. Focus group members discussed how high schools should teach students about finances and taxes.

2 Job Training / Vocational School


Short Community Member Survey 2019 All Three Many respondents mentioned a need for more job training and vocational

school options for people to increase their income.

3 Supports for At-risk Youth in K-12


Staff Focus Groups; Community Leader

SurveyAll Three

Participants commented that schools currently do not detect and provide support for things like mental illness, low IQ, and learning disabilities early enough or at high enough rates.

4

Career Guidance for Students Regarding

Higher Ed, Vocational Training, etc


Staff Focus Groups; Community Leader

SurveyAll Three

Participants commented that there is a lack of understanding of (1) the higher education system, including how to obtain scholarships and (2) how to choose a career and get the necessary training for it. They suggest there needs to be more direct guidance to help students choose a path forward that will allow them to be self-sufficient.

Barriers to Exiting Poverty or Obtaining Services (Education)No. Barrier Population Data Source County Results and Description

1 Education for Better Work

Individuals & Families in Poverty Client Survey 2018 Utah

44% of respondents said getting education needed to get a better job is a barrier to good family life.65% say “certificate/degree programs to help people get good paying jobs” is a “most needed resource.”

2Lack of Education - A

Factor in Unemployment


25 % of clients say lack of education / training is an important cause of unemployment in the community. (Education/training was the 5th most commonly marked out of ten options.)

Individual / Family / Community Unmet Needs (Education)No. Need Population Data Source County Results and Description

1 Education Regarding Job Search & Job Skills

Individuals & Families in

PovertyStaff Focus Groups All Three

Staff members observe that clients need more job search skills, such as resume-building, obtaining recommendations, and networking.


PovertyClient Survey 2018 All Three

25% of clients said they have an unmet need for education / training. 42% of clients at satellite food pantries (in Wasatch and Summit Counties) and 40% of Circle leaders said this, as opposed to 22% of clients surveyed in the lobby of the Provo location.

2 Overall Issue Area - Ranked Low


Poverty

Short Community Member survey Utah

Education ranked as the 9th most important community need out of 12 listed.

CASFB Needs Assessment Tables 2019 Education D&E

9

D – Linkages (include Partnerships)Current Program / Services Linkages (Education)

No. Linkage NeedPopulation(s)

Served What this Accomplishes

AProject READ, ESL

Adult literacy instruction Individuals

CASFB makes referrals to Project READ / ESL services to assist adults to become literate in English.

BAdult Education/GED

High school completion Individuals

CASFB makes referrals to Adult Education / GED services to assist adults in completing their GED or getting their high school degree.

CUVU Financial Aid

Financial aid to go to school Individuals

CASFB makes referrals to UVU Financial Aid for help in applying for and receiving grants and loans to attend higher education

D DWSAffordable Child care Families

CASFB makes referrals to DWS so clients can obtain child care funding to allow adults to attend education and training. CASFB now has a DWS worker onsite at times during the week to facilitate these referrals.

E DWS Training funds Individuals

CASFB makes referrals to DWS so clients can access training dollars for short-term training opportunities. CASFB now has a DWS worker onsite at times during the week to facilitate these referrals.

Linkages That Need to be Created (Education)

No. Purpose LinkagePopulation(s)

Served What this will Accomplish

1

Increase access to higher education and increase student retention at UVU

Utah Valley University First-Gen Students office

Low-income and under-resourced adult students

First generation low-income students will access education and training and will be successful and remain in school. We will do this by supporting key stakeholders at UVU to become Bridges certified and to then provide Bridges Out of Poverty training for retention office staff, teachers, professors, etc.

2

Increase awareness of and access to vocational training MTECH Individuals

CASFB staff and clients will become more familiar with the vocational training and other resources available through MTECH. More underemployed individuals will access training, allowing them to obtain better employment.

3

Increase awareness of educational and training opportunities Circles Utah Valley Individuals

CASFB and/or Circles Utah Valley will assemble information regarding educational opportunities and distribute this information to Circles leaders.

4

More career guidance for students

Provo School District Committee Families

CASFB staff participating in the school district committee will make them aware of the assessment finding that students need more understanding of educational systems and how they connect to careers. Ideally, schools will then offer more guidance services to these students, empowering them to plan for future education and careers.

E – ResourcesUn-obtained or Underutilized Resources (Education)

No. Resource Organization Purpose What this Accomplishes1 N/A

CASFB Needs Assessment Tables 2019 Employment

10

(3) EmploymentBase Year: 2019

A – Income Area Characteristics

By County:

Overall Measure for Utah Source CommentsUtah Wasatch SummitUnemployment Rate 2.90% 3.30% 3.10% 3.20% jobs.utah.gov 2017

Job Growth (from 2016 to 2017)11,496 jobs

(+4.9%)555 jobs (+6.8%)

439 jobs (+1.7%)

42,722 jobs (+3%) jobs.utah.gov Change from 2016 to 2017

Sector with Highest Employment RateEducation, Health, and Social

Services Government Leisure and Hospitality Trade, Transportation, and Utilities jobs.utah.gov Tab: Nonfarm Employment

Top 10 employers in county

1) Brigham Young University2) Alpine SChool District3) Utah Valley University4) Utah Valley Regional Medical Ctr5) Vivint6) Nebo School District7) Wal-Mart8) State of Utah9) Rbd Acquisition10) Young Living Essential Oils

1) Wasatch School District2) Probst Electric3) Wasatch County (Gov)4) Heber Valley Medical Ctr5)Smith's Food and Drug6) Hotel Cleaning Services7) Rmd Management8) State of Utah (Gov)9) Wal-Mart10) Midway Properties Group

1) Deer Valley Resort2) The Canyons Resort3) Park City School District4) Park City (Gov)5) Park City Surgical Center6) Montage Hotels & Resorts7) Stein Eriksen Lodge8) Summit County (Gov)9) Resort Express, Inc10) South Summit School District

1) Intermountain Healthcare2) University of Utah (incl. Hospital)3) State of Utah (Gov)4) Brigham Young University5) Wal-Mart Associates6) Hill Air Force Base7) Utah State University8) Davis County School District9) Smith's Food and Drug Centers10) Granite School District jobs.utah.gov Year 2017

Average (Annual) Wage for Sector with Highest Employment Rate $33,852 $39,768 $32,184 $42,480 jobs.utah.gov Tab: Income and Wages

Median (Annual) Household Income $70,461 $83,344 $100,789 $68,395 jobs.utah.gov

DWS Annual County Profiles (higher than ACS 5 year estimates)

Average Monthly Wage $3,475 $3,169 $3,681 $3,810 jobs.utah.govAverage Hourly Wage $29.89 $31.96 $44.12 $34.15

Required Living Wage (hourly) $28.99 $30.36 $31.23 $29.50livingwage.mit.edu


Average monthly child care costs for one (4-5yo) child: Center / Family Care $624.04 / $619.78 $673.67 / No data $1,419.83 / $683.44 $557

careaboutchildcare.utah.gov

No date given. Costs vary significantly by age of child. Estimates for infants are 1k-2.5k higher than for four-year olds. (See Child Care Aware report.)

Number / Percent receiving child care subsidy 2475 / 0.4% 104 / 0.3% 51 / 0.1% 22594 / 0.7% jobs.utah.gov

Note: This report defines "recipients" as all eligible household members counted in the filing unit, which generally includes parents and all children under age 18 living in the home.

https://jobs.utah.gov/wi/data/library/wages/annualprofilewages.html


https://jobs.utah.gov/wi/data/library/firm/majoremployers.html


https://jobs.utah.gov/wi/data/library/firm/majoremployers.html

https://jobs.utah.gov/wi/insights/profile/index.html




https://careaboutchildcare.utah.gov/parent/prices.aspx

https://careaboutchildcare.utah.gov/parent/prices.aspx


CASFB Needs Assessment Tables 2019 Employment B

11


CountyData

Characteristic ExplanationUtah, Wasatch Job growth Job growth statistics for 2017 remained fairly consistent with those reported in the last CNA.

Summit Job growthThe job growth rate for 2017 was positive, but lower than previous years. This has been attributed to a warm snow season and the resulting decrease in demand for ski resort workers.

CASFB Needs Assessment Tables 2019 Employment C

12


Causes of Poverty (Employment)No. Cause Population Data Source County Results and Description

1Lack of Livable

Wages / Low Minimum Wage


Short Community Member Survey 2019 All Three Many survey respondents mentioned that wages are not keeping up with

increases in cost of living and that minimum wage should increase.

2018 Client Survey Utah

76% of clients surveyed said that “finding a job that pays enough to support a family” is a barrier to having a good family life. 54% said “low wages” is one of the three biggest problems facing adults. This was the second highest percentage. Over half (52%) of clients said they needed to work more than one job to meet basic needs.

Community Leader Survey All Three 8/46 comments mentioned that wages are not high enough (some speaking of

minimum wage policies and some did not specify).

2 Lack of Adequate Jobs


Community Leader Survey All Three Jobs that are available do not pay enough, are not full time, do not provide stable

hours, do not give benefits.

3

Lack of Opportunities for Stable Full-time

Work


2019 Client Survey, Staff Focus Groups All Three

On average, full-time workers have the lowest level of financial worry (average of 5.1 out of 10). Part-time workers have more financial worry (average 6.7). On average, people who are unable to work rate themselves at 7.4, and unemployed respondents rate themselves at 7.7 on average. The group with the highest levels of financial worry are those with temporary / seasonal, or other inconsistent work (8.8). Differences among groups were found to be statistically significant (p<.01). (This relationship does not hold when looking only at clients surveyed in the Provo CASFB lobby.)In Summit County in particular, staff noted that most of the jobs available are part time with no benefits.

4 Cost of Child Care Individuals & Families in Poverty

Low-income Non-Client Focus Group Utah The cost of child care was frequently cited as a cause of poverty. Some workers

pay their whole paycheck to child care.

5

Lack of Social Support (helpful in

obtaining employment)

Individuals & Families in Poverty 2019 Client Survey All Three

Having more support and being employed full-time go together (p<.001). People employed full-time are more likely to have more support, and people with more support are more likely to be employed full-time. (Relationship does not hold when only considering lobby clients. We are not sure why or what this means.)

6 At-risk Groups Unable to Get Jobs


Community Leader Survey All Three At-risk groups not able to get jobs (criminal history, drug history, disabled /

mentally ill, homeless)

Gaps in Services (Employment)No. Gap Population Data Source County Results and Description

1 Affordable Child Care


Client Survey 2018 Utah

58% would not know where to go for help if they needed help with child care (Note: this figure may be inflated by some respondents who are not familiar with services because they do not have children.) 66% of respondents say “child care” is a “most needed resource” in our community.

Client Survey 2019

All Three

Only 15% of all respondents marked child care as a key issue in the community. This was a little skewed by lower numbers among people who had no children. Unexpectedly, even more two-parent families marked child care as a key need than single-parent moms (29% vs. 20%). In this sample, two parent families and single moms accessed family and government/nonprofit help with child care at approximately the same rates. Slightly more two parent households (29%) than single parent moms (18%) reported an unmet need for child care. There were only 6 single-parent dads in the sample, which is too few to draw any conclusions.


Respondents reported a need for increased availability AND affordability of child care services, particularly for non-students.


61% of respondents mentioned cost of childcare as a significant employment /income issue in the community. (This was the highest ranked option.) 9 out of 46 free response comments mentioned child care as a solution.

2 Job Services / Training


Low-income Non-Client Focus group Utah

Focus group members felt that job services “ask so much of you without anything in return.” Participants specified that job services should have less requirements, and should focus on helping individuals according to their specific needs.2 out of 3 participants felt that vocational training is the “way to go.” College degrees don't ensure job placement, and vocational training can pay more.

Community Leader Survey All Three 11/46 comments mentioned a need for more/better job, job skills, and vocational

training.

Barriers to Exiting Poverty or Obtaining Services (Employment)No. Barrier Population Data Source County Results and Description

CASFB Needs Assessment Tables 2019 Employment C

13

1

Reasons Cited for Unemployment: Low

Wages, Health/Mental

Health, Transportation,

Criminal Record, Education/Training,

Child Care


Top reasons cited for unemployment: Wages are too low (43%), Disability, health, or mental health problems (41%), Transportation (35%), Criminal record (32%), Lack of education/training (25%), Lack of child care (23%).Notably, lack of job search resources was the least commonly cited cause (9%). This may mean that more job search resources are not the answer. (Community members who are not experiencing poverty frequently recommend this service as a solution.)

2 Students Take Entry Level Jobs


Focus Groups(Low-income,

Educators, Mental Health & Human

Service Professionals)

Utah

It is difficult to obtain an entry-level job because students and recent graduates from the local universities get them first. Students will often work for cheaper, so it is hard for others to find work that provides a livable wage.

Individual / Family / Community Unmet Needs (Employment)No. Need Population Data Source County Results and Description

1Affordable and

Educational Child Care


Low-income Non-Client Focus Group Utah

2 out of 3 participants felt that child care centers could be improved if they focused on educating the children from a young age. Child care centers should be more affordable, and tax subsidized.

2 Unemployment / Underemployment


Community Member Survey Utah Unemployment / underemployment ranked as the 5th most important

community need out of 12 listed.Client Survey 2019 All Three 40% of survey respondents reported an unmet need for employment.

3 Job Skills Individuals & Families in Poverty Staff Focus Groups All Three

Staff members observe that clients need more job search skills, such as resume-building, obtaining recommendations, and networking, and how to enter and continue in a career that progresses, rather than just a job.

CASFB Needs Assessment Tables 2019 Employment D&E

14

D – Linkages (include Partnerships)Current Program / Services Linkages (Employment)



A DWSInsufficient income, un(der)employment

Individuals and Families

CASFB has a newly created partnership with DWS in which a DWS employee works onsite at CASFB on specific days at specific times. This worker helps connect CASFB clients with employment services and other DWS resources.

B DWS Job skills All

CASFB makes referrals to DWS for clients with this need. Partnership with onsite DWS worker facilitates these referrals. People may participate in job search training, write resumes, job club, soft skills training

C MTECHShort-term training, job skills All

CASFB refers clients to MTECH so they may acquire the skills and training needed to get good paying jobs.

D DWS Affordable child care All

CASFB makes referrals to DWS for clients with this need. Partnership with onsite DWS worker facilitates these referrals. Families who are eligible may receive the child care resources needed to become or remain employed.

E DWSHelp with car repairs, gas and bus tokens/passes All

CASFB makes referrals to DWS for clients with this need. Partnership with onsite DWS worker facilitates these referrals. Individuals who are eligible may request and receive transportation help to search for work, to get to and from work, etc.

Linkages That Need to be Created (Employment)



1

Engage and provide poverty training to major employers

Chamber of Commerce, Targeted major employers (health care, call centers, manufacturing, etc.), Arrive Utah All

CASFB will engage the Chamber of Commerce and major employers of low wage earners, and Arrive Utah will provide training about IGP and chronic poverty. These trainings will help create conditions with employers that lead to employee retention, productivity and engagement of entry-level workers. Help employers to create workplace stability by helping employees build resources and build stability at home.

2

Provide training for more informed service provision

LDS Church Self-Reliance Program

Individuals and Families in Poverty

CASFB will provide Bridges Out of Poverty training to self-reliance specialists who run ward and stake level self-reliance groups in the LDS Church program. This will help those running the programs to increase their understanding of the realities of poverty, and thus provide more effective employment services.

3

Small business resources for entrepreneurs using the commercial kitchen

Mountainland Association of Governments

Persons using the commercial kitchen

CASFB will investigate renewing the partnership with MAG to provide financial aid and physical supplies to commercial kitchen entrepreneurs, which may help entrepreneurs be more successful in starting and building their food businesses.

E – Resources*In red are examples, please delete.

Un-obtained or Underutilized Resources (Employment)No. Resource Organization Purpose What this Accomplishes

1Bridges certification Arrive Utah

Help employers create workplace stability

This support will increase our capacity to engage and train employers and Chamber members to result in improvement in entry-level retention and success.

CASFB Needs Assessment Tables 2019 Housing

15

(4) HousingBase Year: 2019


for Utah Source CommentsUtah Wasatch Summit

Average Household Size 3.63 3.19 2.79 3.19factfinder.census.gov ACS

Homeownership

Homeownership Rates 70.50% 69.40% 74.70% 72.20%fred.stlouisfed.org 2017 for counties, 2018 for state overall

Median Home Price $336,785 $391,648 $628,648 $338,405 nar.realtoruses ACS, Federal Housing Finance Agency data. Estimates are for 2018

Foreclosure Rate 1/3722 1/4065 1/5497 1 in every 4511 realtytrac.com data for April 2019Housing AvailabilityFair Market Rent (2 bdrm) $836 $1,044 $1,177 N/A huduser.gov For FY 2018Housing affordability (hourly wage needed to afford 2 br apt) $16.58 $19.87 $22.75 $18.30 reports.nlihc.org Out of Reach 2018 report (NLIHC)

Rental vacancy rates 3.60% 6.40% 15.30% 6.20%factfinder.census.gov

2013-2017 American Community Survey 5-Year Estimates

# Affordable Housing Units 4,304 453 557 ~41K apps.urban.org

Data for 2010-2014, from ACS, HUD, and USDA. Analysis by the Urban Institute in 2017

# Affordable Housing Units per 100 extremely low-income renters 33 76 62 Not available apps.urban.org

Data for 2010-2014, from ACS, HUD, and USDA. Analysis by the Urban Institute in 2017

Homelessness Count jobs.utah.gov 2018 Point in Time Count report--Number of Homeless Individuals 173 2,876--Number of Chronically Homeless Individuals <26 (for total service area) 306--Number of Homeless Veterans <20 (for total service area) 239Beds available for the homeless - - jobs.utah.gov 2018 Point in Time Count report--Number of Emergency Shelter beds 97 (for total service area) 2,472--Number of Transitional Housing beds 72 (for total service area) 589--Number of Permanent Supportive Housing beds 200 (for total service area) 2,626

https://factfinder.census.gov/faces/nav/jsf/pages/community_facts.xhtml

https://factfinder.census.gov/faces/nav/jsf/pages/community_facts.xhtml

https://fred.stlouisfed.org/categories/30154

https://fred.stlouisfed.org/categories/30154

https://www.nar.realtor/research-and-statistics/housing-statistics/county-median-home-prices-and-monthly-mortgage-payment

https://www.realtytrac.com/statsandtrends/foreclosuretrends/ut/

https://www.huduser.gov/portal/datasets/fmr/fmrs/FY2018_code/2018state_summary.odn

https://reports.nlihc.org/oor/utah

https://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk

https://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=bkmk

http://apps.urban.org/features/rental-housing-crisis-map/

http://apps.urban.org/features/rental-housing-crisis-map/

https://jobs.utah.gov/housing/scso/documents/homelessness2018.pdf

https://jobs.utah.gov/housing/scso/documents/homelessness2018.pdf

CASFB Needs Assessment Tables 2019 Housing B

16


CountyData

Characteristic ExplanationUtah, Wasatch,

SummitHomeownership

RatesHomeownership rates have increased slightly in Utah County and declined slightly in Wasatch and Summit counties. The reasons behind these changes are unclear.


Average Household Size

Though the average household size has decreased slightly in each county, the differences may be too slight to reach statistical significance. However, general trends toward smaller households are in keeping with overall national trends.

Utah, Wasatch

Number of Affordable

Housing Units

The numbers of affordable housing units in Utah and Wasatch counties have increased dramatically as compared to the previous CNA (from 1225 to 4,304 in Utah County and from 173 to 453 in Wasatch County). However, the accuracy of this estimate cannot be guaranteed, as I do not know the source or time frame that was used to obtain the estimate for the last CNA.

Utah, Wasatch, Summit Foreclosure Rate

Foreclosure rates have dropped significantly in all three counties. This may be attributable to a continuing trend of improvement since the foreclosure crisis.


Average Home Price

As compared to values recorded in the last CNA, average home prices increased dramatically in each of the three counties: by 60% in Utah County (from $210K to $337K), by 22% in (from $322K to $392K) and 18% in Summit County (from $535K to $629K). While the accuracy of this estimate is in question because I do not know the source / methodology used in the last CNA, it is clear that increases in home prices have far exceeded increases in income.


Hourly Wage needed to afford

2br apt rentalHourly wage needed to afford rent on a 2 br apartment increased 9.4% in Utah County (from $15.15 in 2016 to $16.58 in 2019), 11.4% in Wasatch County (from $17.83 in 2016 to $19.87 in 2019), and 14.8% in Summit County (from $19.81 in 2016 to $22.75 in 2019).


Number of Chronically Homeless Individuals

Info gathered from the Point in Time Count report for this indicator is not divided by county, and so is not comparable to the info gathered in the previous report.

CASFB Needs Assessment Tables 2019 Housing C

17


Causes of Poverty (Housing)No. Cause Population Data Source County Results and Description

1 Lack of Affordable Housing


Low-income Non-client Focus

Group

Utah

2 out of 3 cited the cost of housing as a top cause of poverty in the area.

Focus Group There is a housing shortage across the spectrum, but especially at lower- and middle-income price ranges. People are reluctant to look at high density housing as an option.

Client Survey 2018

-78% of respondents said “Finding housing they can afford” is a barrier to good family life. This was the top ranked barrier.-63% said “High rent/mortgage costs” is one of the three biggest problems facing adults. This was the highest percentage - even outranking “low wages.”-Almost half (47%) of clients reported that in the last 12 months they had to live with another family because they could not afford their own housing.-Only 34% of respondents said they had enough money to pay their rent or mortgage each month. Several respondents commented on the question saying that if they paid rent, they could not afford food, or that they were often late or used payday loans to make rent.

Community Leader Survey,

2019All Three

When asked about the primary causes of poverty in the community, 11 out of 45 free responses specifically mentioned cost of housing or lack of affordable housing.

Client Survey 2019

Overall, only 31% of CASFB clients surveyed reported being able to pay their rent/mortgage on their own. Only 20% of lobby clients reported being able to do so. An additional 19% of lobby clients reported being able to pay their rent with the help of the housing assistance they receive.

Focus Group Utah

Local universities (BYU and UVU) do not provide adequate student housing, so students take up a lot of the less expensive rental options, making them unavailable for low-income individuals and families. Students also technically qualify as “low-income” and can access designated affordable housing, making it less available for the intended participants.

2 Bad Credit Individuals & Families in Poverty

Staff Focus Group Utah

Caseworkers frequently observe that even when a person qualifies for financial assistance to get into an apartment, they are not accepted by the landlord because of their bad credit.

Gaps in Services (Housing)No. Gap Population Data Source County Results and Description

1 Affordable Housing Individuals & Families in Poverty


group UtahMost focus group participants (2 out of 3) felt that housing programs could be improved if rent was based on a percentage of your income. (Not more than ⅓)

Client Survey 2018

“Affordable housing” was highest (out of 39 options) ranked in terms of need for resources. 83% said it was a “most needed” resource.


All Three

69% of respondents believe that housing is an issue that needs more attention in our community.17/40 comments mentioned providing / building more low-income / affordable housing.4/40 comments proposed changing zoning or other laws to allow MIL apts or tiny homes.


The majority of respondents recommended building / providing more low-income or affordable housing.

2 Homeless shelter / Transitional Housing


Low-income Focus Group, Staff Focus

Group

Utah

Utah County has no homeless shelter. It is difficult to find emergency housing or transitional housing for vulnerable populations like homeless, ex-offenders, and individuals with a history of substance abuse. CASFB can only offer motel vouchers, and not everyone qualifies. CASFB staff believes homelessness is an increasing problem.

Community Leader Survey All Three 9/40 comments on housing solutions referred to establishing emergency beds / homeless

shelter.Client Survey

2018

Utah

Homeless services / shelter was ranked fifth (out of 39 options) in terms of need for resources. 76% said it was a “most needed” resource.


Group

One homeless participant felt that there should be more community spaces for the homeless that provide a safe clean space for homeless members to spend their time. Staff members also commented that homeless individuals lack access to laundry and hygiene facilities.

3 Homelessness Prevention Services Homeless Client Survey

2018 Utah52% of clients said they would not know where to go for help if facing homelessness.“Help to prevent a family from becoming homeless” was ranked 4th (out of 39 options) in terms of need for resources, with 76% saying it was a “most needed” resource.

CASFB Needs Assessment Tables 2019 Housing C

18

4 Home Maintenance Help Home Owners Client Survey

2019 All Three

22% of surveyed clients (who are not currently homeless) reported living in housing with “leaks, mold, or other problems that make it unsafe or unhealthy.”

When broken down by housing type, homeowners are the group that have the most leaks / mold issues (30% of homeowners, as compared to 18% of renters). This may indicate a need for help with home maintenance.

5 Housing Search Help Individuals & Families in Poverty

Short Community Survey 2019 All Three Participants mentioned that clients have a hard time figuring out on their own where to

look for affordable housing.

6Make

Homeownership More Attainable


Community Leader Survey All Three 9/40 comments are about making homeownership easier - education (4), providing more

funding and sweat-equity programs for first-time homebuyers

Barriers to Exiting Poverty or Obtaining Services (Housing)No. Barrier Population Data Source County Results and Description

1 Cliff Effect in Housing Services


Community Leader's Survey All Three

Participants felt that “if you try to better yourself, you get punished.” “If you make just a little more than the requirements, you lose your housing.” The hard lines designated for qualification for services can lead to many people not wanting to change because they don't want to lose access to certain services.

2

Policies forbidding Mother-in-law apartments /

Accessory Dwelling Units


Short Community Survey 2019 All Three

Zoning policies restrict the number of available units by not allowing certain types of housing.

3 Application process for housing


Staff Focus Groups All Three

Staff observe significant barriers as clients try to apply for a rental or other form of housing. Barriers include bad credit (which can get in the way even if a client qualifies for assistance), criminal record, and application fees that drain client savings without guaranteeing them a place to live.

Individual / Family / Community Unmet Needs (Housing)No. Need Population Data Source County Results and Description

1 Housing Individuals & Families in Poverty

Community member survey Utah Housing was ranked as the most important community need out of 12 listed.Client Survey

2019 All Three 50.3% of respondents marked “Housing” as an unmet need. (56.2% of lobby respondents)

2 Multi-Generational Homes


Client Survey 2019 All Three

Over the past 12 months, 47% of CASFB clients surveyed had to live with friends or family because they could not afford their own housing. When looking only at clients surveyed at the Provo location while waiting for food or case management services (excluding Circles and Homebuyer Education clients), this number rises to 55%.

3 Utilities Individuals & Families in Poverty

Client Survey 2019 All Three 36.2% of respondents marked “Utilities” as an unmet need.

CASFB Needs Assessment Tables 2019 Housing D&E

19

D – Linkages (include Partnerships)Current Program / Services Linkages (Housing)



AHousing Authority of Utah County and Provo City Housing Authority

Affordable housing/rental assistance


We refer clients to the housing authorities for Housing Choice vouchers, PSH, public housing, and other housing assistance for eligible households. This helps clients access affordable housing resources. We also rent a unit from Provo City Housing Authority for short-term housing.

B

Habitat for Humanity, Self-Help Homes, Provo City, Wasatch County Housing Authority, USDA, Community Dev. Corporation

Affordable housing - home ownership

Individuals and families

These programs offer down payment assistance or other home ownership programs for eligible households. They refer clients to our Homebuyer Education class as part of their program requirements.

C

Utah Housing Planning Commission, Valley Visioning, Provo City Housing

Committee, Neighborworks

Advocacy for additional affordable housing


CASFB participates in various committees to advocate for the housing needs of our client population, including helping plan for sustainable growth that includes additional affordable housing.

D Utah Housing First FundAffordable housing

Individuals and families CASFB makes referrals and participates on advocacy committees.

E Various tax credit projects, GSOAffordable housing

Individuals and families Rental assistance for eligible households.

F Food and Care CoalitionHousing for homeless clients Individuals We refer clients for temporary shelter and housing for homeless persons.

G Mountainland Continuum of Care

Temporary and permanent housing All

CASFB works with the Continuum of Care to support HUD funding for homelessness assistance programs and services.

Linkages That Need to be Created (Housing)



1 Increase affordable housing

Linkage between Continuum of Care and state resources (Olene Walker, NHTF, tax credit funding, etc.) All low-income

This is an existing linkage that needs to be strengthened. We will seek funding for various housing projects which over time will result in increase in rental units that are affordable.

2Address potential for removal of income as a protected class in rentals

Utah Housing Coalition, CAP Utah All

This is an existing linkage that needs to be strengthened. Help ensure that the current state law remains intact (i.e. landlords may not discriminate based upon income.)

3Provide housing resources in Summit County

Park City Christian Center

Individuals and Families in Summit County

CASFB has resources for people in Park City, but has no presence there. We will set up a cross-referral system to get resources to clients in Park City.

E – ResourcesUn-obtained or Underutilized Resources (Housing)


1 State funding for homelessness State DWS

Increase agency capacity to divert families from shelter and utilizing other resources (host family, etc.)

We currently access these resources, but we need to let them know that we continue to be constrained. With these additional resources, families will be more successful over time in locating and acquiring their own affordable housing.

2 Landlord Outreach SpecialistContinuum of Care

Enhance capacity to work with landlords for clients' benefit

The organizations participating in the Continuum of Care have pooled resources to hire a Landlord Outreach Specialist, who will be located at CASFB. This position will cultivate relationships with landlords in order to increase client housing options.

CASFB Needs Assessment Tables 2019 Nutrition

20

(5) NutritionBase Year: 2019

A – Income Area Characteristics

By County: Overall Measure for Utah Source CommentsUtah Wasatch Summit

Percentage of Children on Free or Reduced School Lunch 32%* 34%* 23%* 37%* Data is from 2014Number/percentage of residents receiving SNAP (food stamps) 24,407 / 4.4% 640 / 1.4% 547 / 2.1% 176,197 jobs.utah.gov Caseload for April 2019Percent Change in Food Stamp Caseload (total number of recipients)

24.71% decrease (from 32,416)

31.62% decrease (from 936)

26.58% decrease (from 745)

22.45% decrease (from 227,215) jobs.utah.gov Compared to caseload for April 2016

Total SNAP (food stamp) benefits received 2,793,137.00 73,242.00 62,599 $301,869,697

fns-prod.azureedge.net

Figures for counties calculated by multiplying average monthly benefit per person for state of UT ($114.44) times number receiving (from DWS website). Even the official USDA SNAP data does not list numbers by county. Average monthly benefit data is for FY 2016

WIC Participation County level data not available 48,989fns-prod.azureedge.net 12 month average as of March 2019

Obesity Rates (adults) 25% 22% 15% 26%countyhealthrankings.org

2015 data: Reports "no significant trend" for all three counties





https://fns-prod.azureedge.net/sites/default/files/pd/26wifypart.pdf

https://fns-prod.azureedge.net/sites/default/files/pd/26wifypart.pdf

http://www.countyhealthrankings.org/app/utah/2019/rankings/utah/county/outcomes/overall/snapshot

http://www.countyhealthrankings.org/app/utah/2019/rankings/utah/county/outcomes/overall/snapshot

CASFB Needs Assessment Tables 2019 Nutrition B

21


CountyData



Food Stamp Caseload

All three counties saw a significant reduction in food stamp caseload when comparing April 2016 and April 2019 caseloads. (Utah County: 24.71% decrease, Wasatch County: 31.62% decrease, Summit County: 26.58% decrease) This change may be due to increasing incomes making families ineligible, or it may be due to changes in eligibility requirements.

Utah, Wasatch, Summit Adult obesity Countyhealthrankings.com reports “No significant trend” in adult obesity rates for all three counties.

CASFB Needs Assessment Tables 2019 Nutrition C

22


Causes of Poverty (Nutrition)No. Cause Population Data Source County Results and Description

1 Lack of Money to Afford Food


Poverty

Client Survey 2018 Utah 66% of clients surveyed said having enough money to buy food family needs is a barrier to good family life in their

community.


76% of clients surveyed have had times in the last 12 months when they didn't have enough money to buy food. 84% of clients surveyed in the Provo CASFB lobby said this. (It should be noted that this is not a representative sample of the community, as most clients come to CASFB for the food pantry. However, the results show a significant need for our current client base.)

Gaps in Services (Nutrition)No. Gap Population Data Source County Results and Description

1 Nutrition/Meal Prep Classes


Poverty

Community Leader Survey All Three

17/27 nutrition solutions comments recommended offering classes on food preparation and budgeting. Some said these classes should be required for assistance programs. Some mentioned putting / keeping these classes in schools.

Client Survey 2018 Utah 52% said they would like to know more about “low cost meal plans.” This was the highest ranked out of 19

options. (It is worth noting that most respondents were receiving food pantry services.)

Barriers to Exiting Poverty or Obtaining Services (Nutrition)No. Barrier Population Data Source County Results and Description

1 Cliff EffectIndividuals &

Families in Poverty

Community Leader's Survey All Three

Participants felt that “if you try to better yourself, you get punished.” The hard lines designated for qualification for nutrition based services can lead to many people not wanting to change because they don't want to lose access to certain services. (Ex: SNAP, WIC, etc.)

Individual / Family / Community Unmet Needs (Nutrition)No. Need Population County Results and Description

1 FoodIndividuals &

Families in Poverty


67% of clients marked “food” as an unmet need. (75% of lobby clients.) This was the highest percentage of any option on the unmet needs question. (It should be noted that this is not a representative sample of the community, as most clients come to CASFB for the food pantry. However, the results show a significant need for our current client base.)

2 Low rankingIndividuals &

Families in Poverty

Community Member Survey

UtahNutrition was ranked as the 10th most important community need out of 12 listed. This low ranking may indicate that community members believe that the needed nutrition services are already being provided - at least as compared to other issues.

CASFB Needs Assessment Tables 2019 Nutrition D&E

23

D – Linkages (include Partnerships)Current Program / Services Linkages (Nutrition)



A DWS SNAP FoodIndividuals and Families

DWS provides SNAP. We provide information to our clients about SNAP and assist our clients in applying for SNAP.

B

School district nutrition programs, HeadStart Nutritious foods School children

These programs provide children and youth with needed nutritious food. We currently distribute about 1,700 Kids Nutrition Packs per week through these channels.

C

Senior Centers and Area Agency on Aging Nutritious foods Seniors

These programs provide prepared meals for the elderly at senior centers and for eligible persons through Meals on Wheels program.

D USU Extension

Information about low cost meal planning Individuals

Provides guidance on menus and meal planning through printed recipes placed by food products in the pantry, as well as teaching occasional classes. This linkage could be strengthened by inviting USU to provide more information offerings.

E USDA FoodIndividuals and families Distribution of USDA commodities to eligible households.

FOther food banks and pantries Food

Individuals and families Help with food boxes

G WIC FoodsWomen and infants We refer clients WIC, which provides women and infants with nutritious foods.

Linkages That Need to be Created (Nutrition)



1Relocate food pantry Kamas City


Kamas City is willing to rent their old Senior Center to CASFB for food / case management. This will provide us a place from which to operate our services.

2

Better assist North Utah County clients Tabitha's Way


Tabitha's way has expressed an interest in partnering with us to provide better food pantry access to the Saratoga Springs / Eagle Mountain / west Lehi area.

E – ResourcesUn-obtained or Underutilized Resources (Nutrition)

No. Resource Organization Purpose What this Accomplishes1 None

CASFB Needs Assessment Tables 2019 Health

24

(6)- HealthBase Year: 2019

A – Income Area Characteristics By County: Overall Measure for Utah Source Comments

Utah Wasatch SummitHealth OutcomesInfant Mortality Rate (per 1000) 5.00 4.20 5.50 5.20 ibis.health.utah.gov Data from 2012-2017Premature age-adjusted mortality (deaths under age 75 per 100,000) 260 220 170 290 countyhealthrankings.org Data used is from 2015-2017# of Opioid related deaths (per 100,000) 19.33 11.76 15.03 22.29 dsamh.utah.gov 2017 state opioid reportDepression Prevalence (Percentage of Adults) 20.80% 16.60% 16% 21.60% ibis.health.utah.gov Data is from 2015-2017Suicide rate per 100,000 residents 17.2 20.2 15.1 22 ibis.health.utah.gov 2015-2017Birth to teens (per 1000) 12 17 10 19 countyhealthrankings.orgHealth BehaviorsCurrent Cigarette Smokers (Percentage of Adults) 3.60% 9.70% 8.90% 9.00% ibis.health.utah.gov 2015-2017Percentage of adults who binge drank in the last 30 days 5.90% 13.60% 17.00% 11.90% ibis.health.utah.gov 2015-2017Health Care AccessAdults uninsured 14.50% 19.90% 14.80% 16.30%

Children uninsured 6.60% 10.40% 8.30% 7.30%State of Children's Coverage Report, 2019

Data used in this report came from ACS, 2017. Utah rate significantly higher than national rate. #1 state for highest rate of uninsured immigrants.

Percent of adults for whom cost was a barrier to health care in past year 10.30% 8.40% 12.10% 13.40% ibis.health.utah.gov Data is from 2017

Number of Child abuse and neglect reportsin FY 2018: 6,630 referrals received; 3,529 new

investigations; 1,209 with supported results (for Western Region)

"41,338 referrals of abuse or neglect were received by Intake in FY 2018, with 21,513 accepted for CPS assessment... 7,618 cases as 'supported' for evidence of abuse, neglect anddependency."

dcfs.utah.gov Western Region: Summit, Wasatch, Utah, Juab, Millard Counties

# hospitals 7 1 1 57# Federally Qualified Health Clinics 4 0 0 30? npidb.orgGovernment Health Insurance Programs# receiving CHIP - - - 43,324 medicaid.gov As of Dec 2018# on Medicaid 241,666 medicaid.gov# receiving Traditional Medicare 30,251* 2295* 3712* 254,031(2018) kff.orgEnrolled in Medicare Advantage 22,317 1,438 1,563 135,734 kff.org As of 2018Number paying Medicare Part D (% of all Medicare Enrollees) 18,176 (34) 1,461 (37) 2,352 (41) 133,863 (34)Cause of death numbers** vitalrecords.utah.gov

https://ibis.health.utah.gov/community/snapshot/report/AllIndicators/GeoLHD/11.html?PageName=&showNumerDenom=true&showNotes=true

http://www.countyhealthrankings.org/app/utah/2019/measure/outcomes/127/data

https://dsamh.utah.gov/pdf/Utah%20STR%20State%20Level%20Needs%20Assessment%20July%2031%202017.pdf



https://www.countyhealthrankings.org/app/utah/2019/compare/snapshot?counties=49_049%2B49_051%2B49_043




https://dcfs.utah.gov/wp-content/uploads/2019/01/2018-FINAL-ANNUAL-REPORT.pdf

https://npidb.org/organizations/ambulatory_health_care/federally-qualified-health-center-fqhc_261qf0400x/ut/

https://www.medicaid.gov/medicaid/program-information/medicaid-and-chip-enrollment-data/report-highlights/index.html

https://www.medicaid.gov/medicaid/program-information/medicaid-and-chip-enrollment-data/report-highlights/index.html

https://www.kff.org/medicare/state-indicator/total-medicare-beneficiaries/?currentTimeframe=0&sortModel=%7B%22colId%22:%22Location%22,%22sort%22:%22asc%22%7D

https://www.kff.org/medicare/state-indicator/ma-total-enrollment/?currentTimeframe=0&selectedRows=%7B%22states%22:%7B%22utah%22:%7B%7D%7D,%22counties%22:%7B%22utah%22:%7B%22summit%22:%7B%7D,%22utah%22:%7B%7D,%22wasatch%22:%7B%7D%7D%7D%7D&sortModel=%7B%22colId%22:%22Location%22,%22sort%22:%22asc%22%7D

https://vitalrecords.utah.gov/wp-content/uploads/Births-and-Deaths-2016-Utah-Vital-Statistics.pdf

CASFB Needs Assessment Tables 2019 Health B

25


CountyData


Utah (state)

Number of Opioid related

deathsAccording to the Utah Dept of Human Services, the number and rate of opioid deaths in Utah have risen every year between 2010 and 2015 (most recent data presented).

Utah (state)Persons with no health insurance

According to IBIS, the percentage of persons in Utah who had no health insurance decreased every year from 2011 to 2016, but then rose again slightly between 2016 and 2017 (most recent data available).

Utah (state)

Adults w cost barrier to health

careAccording to IBIS, the percentage of adults in Utah for whom cost was a barrier to care decreased every year from 2010 to 2016, but then rose again sharply between 2016 and 2017 (most recent data available).

CASFB Needs Assessment Tables 2019 Health C

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Causes of Poverty (Health)No. Cause Population Data Source County Results and Description

1 Cost of Health Care Individuals & Families in Poverty

Low-income Non-client Focus group Utah The expense of and lack of access to health care was mentioned as another cause of

poverty.Client Survey 2018 Utah 57% say being able to afford health care is a barrier to good family life.Community Leader

SurveyAll Three

4 comments specifically mention as cause of poverty that they “don't qualify for assistance, but don't get health coverage at work and can't pay for it themselves.”

Client Survey 2019 69% of respondents reported having trouble paying or not being able to pay medical bills in the last 12 months. The average for HBE attendees was much lower (24%).

2 Depression / Mental Illness


Client Survey 2018 Utah 57% say dealing with depression or mental illness is a barrier to good family life.Community Leader

Survey All Three When asked about the primary causes of poverty in the community, 9 out of 45 free responses specifically mentioned mental health or trauma.

3 Substance Abuse Individuals & Families in Poverty

Community Leader Survey All Three

When asked about the primary causes of poverty in the community, 7 out of 45 free responses specifically mentioned addiction or substance abuse.

Service gap: “There's also no long-term residential drug/alcohol treatment facility in the this county; which means that they usually end up in jail. There are a few in SLC, but not many are able to get referred up there/cover the cost. The county only has so much in the budget to pay for a client who needs long-term residential drug treatment. Foothill, the county residential facility, is a 30-45 day program.”

Gaps in Services (Health)No. Gap Population Data Source County Results and Description

1 Dental Care Individuals & Families in Poverty

Client Survey 2018 Utah Dental care ranked 2nd (out of 39 options) in terms of need for resources in the community.

Community Leader Survey All Three 5/33 comments mentioned affordable dental

2

Lack of Healthcare Services for the Uninsured and Underinsured


Low-income Non-client Focus Group, Short

Community Member Survey

Utah

Participants felt there needed to be higher quality free clinics. Free clinics should only be accessed by those who have a real need. Patients who attend should be treated with more respect.

Client Survey 2018 Health insurance coverage ranked 3rd (out of 39 options) in terms of need for resources in the community.

Utah County Assessment Focus Groups

There are some services available for uninsured or underinsured individuals, but not nearly enough to cover the need.

3 Mental Health Resources


Utah County Assessment Focus Groups Utah

Depression and suicide among youth are skyrocketing and there need to be more services available.

Client Survey 2018 69% say “mental health services” is a “most needed resource.”


All Three

Many respondents mentioned that there are not enough mental health practitioners in the area to meet the demand. Waitlists for therapy are long. New resources are needed, and must be offered at low or no cost.

Staff Focus Groups Staff observe that mental health services are very disjointed between schools, Wasatch Mental Health, and DWS.

Community leader Survey

79% of respondents said that Mental health care was an issue that needed more attention in our community. Some respondents commented specifically on needs for those who don't qualify for Medicaid. “Also, the Dept. of Alcohol and Drug Prevention and Treatment will see clients without insurance (on a sliding fee scale), and Wasatch doesn't, realistically, see people without Medicaid. This is a problem because the majority of my clients make too much for Medicaid, but not enough to provide for themselves/their families.”9 out of 33 health solutions responses had to do with mental health. Respondents suggested increasing both the quantity and quality of mental health services provided in the area and making them affordable / accessible. Multiple comments said that there should be walk-in clinics that are accessible at any time, regardless of ability to pay.14 out of 35 youth solutions comments were about mental health education and services. 5 of these were about putting mental health services in schools.

4 Preventative Care Individuals & Families in Poverty

Low-Income Non-client Focus Group Utah

Participants expressed that services could be more effective if they focused on preventing problems. Examples include the following: financial education, investment in child care, and preventative health care.

5Bilingual Health and

Mental Health Services


Utah County Assessment Focus Groups Utah With a growing Spanish-speaking population, we need more services that are

accessible in Spanish.

CASFB Needs Assessment Tables 2019 Health C

27

6 Substance Abuse Services


Short Community Survey 2019,


All Three 48% of Community Leader respondents said that substance abuse is an issue that needs more attention in our community. Community member respondents commented that currently available treatment options are expensive (8-10k / month).

Barriers to Exiting Poverty or Obtaining Services (Health)No. Barrier Population Data Source County Results and Description

1

Services Denied to People with a

History of Substance Abuse

Individuals & Families in Poverty Focus Group Utah Individuals with a history of substance abuse are often denied a variety of services

(besides treatment) and need alternatives.

2 Cost of Healthcare as a Barrier


60% of all respondents reported having at least one time in the last 12 months when they did not get needed medical care or mental health treatment because they could not afford it. This average was fairly consistent across satellite food pantry clients, lobby clients, and Circle leaders, while substantially fewer HBE class attendees went without health care (18%).

3Lack of Health Care

Benefits Through Work

Individuals & Families in Poverty Client Survey 2019 All Three Even among clients who report having steady, full-time employment, less than half

report having insurance through work.

4 Lack of insurance / inadequate insurance


--There were significant differences between types of insurance in whether or not people missed important medical care (p<.01). Those who bought their own insurance or had no insurance were most likely to go without care. More than half of people with gov insurance (medicaid, medicare, PCN, CHIP) still went without care (56% reported going without).--There were significant differences between types of insurance on whether or not people could pay their medical bills. Those who bought their own insurance or had no insurance were most likely to have medical bills they could not afford. People with gov insurance (medicaid, medicare, PCN, CHIP) were still more likely to be unable to pay medical bills than to be able to pay them (66% reported having medical bills they could not afford). Even people who had insurance through work (the group that was best off of all of them) was about evenly split between people who did and did not have medical bills they couldn't afford.

5Choosing Not to Access Mental Health Services

Individuals & Families in Poverty Staff Focus Groups All Three

Staff frequently mentioned that mental illness is a significant cause of poverty, but clients cannot be required to get mental help. Many do not see the need or do not want to get help.

Individual / Family / Community Unmet Needs (Health)No. Need Population Data Source County Results and Description

1 Mental Health - Overall Issue Area


Community Member Survey Utah Mental health was ranked as the 3rd most important community need out of 12 listed.

2 Health Care - Overall Issue Area


Community Member Survey Utah Health care was ranked as the 4th most important community need out of 12 listed.

3 Substance abuse - Overall Issue Area


Community Member Survey Utah Substance abuse was ranked as the 6th most important community issue/need out of 12

listed.

4 Youth mental health Individuals & Families in Poverty Client Survey 2018 Utah 42% say depression is one of the three biggest problems facing youth.

5 Substance Abuse

Individuals & Families in Poverty Client Survey 2018 Utah 36% say alcohol / drug abuse is a barrier to good family life.


Alcohol / Drug Treatment 10% of all respondents reported an unmet need for alcohol / drug treatment. (This was the least commonly reported unmet need out of 14 options presented).

6 Lack of Health Insurance

Individuals & Families in Poverty Client Survey 2019 All Three 26% of clients reported having no health insurance at all. 67% of clients at satellite

pantries (Wasatch and Summit counties) reported having no health insurance.

7 General Health Care Individuals & Families in Poverty Client Survey 2019 All Three

37% of all respondents reported unmet need for general health care. 75% of satellite pantry clients reported this need. (This was the 8th most frequently reported unmet need out of 14 options presented).

8 Dental Care Individuals & Families in Poverty Client Survey 2019 All Three

Dental Care: 50% of all respondents reported an unmet need for dental care. 83% of satellite pantry clients and 90% of Circle leaders reported this need. (This was the 4th most frequently reported unmet need out of 14 options presented).

9 Counseling / Therapy


Family/Ind Counseling, 24% of all respondents reported an unmet need for family or individual counseling. (This was the 12th most frequently reported unmet need out of 14 options presented).

CASFB Needs Assessment Tables 2019 Health D&E

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D – Linkages (include Partnerships)Current Program / Services Linkages (Health)



AWasatch Mental Health

Mental health care


Wasatch Mental Health provides mental health care for eligible persons. CASFB now provides office space for a WMH therapist to operate onsite a couple of days per week. This therapist helps facilitate referrals of CASFB clients to mental health services.

BVolunteer Care Clinic Health care


The Volunteer Care Clinic provides basic health care at no cost along with some limited prescriptions.

C

Mountainland Family Health Center (several locations)

Health care, mental health care, dental care same

Provides primary care to uninsured and insured persons including limited dental care and mental health care. Assists persons in completing Medicaid applications and ACA.

DIntermountain HealthCare Health care same

Provides financial assistance for thousands of individuals who need medical care annually through their clinics and hospitals. They also provide substantial funding for local health care clinics.

ECommunity Health Connect

Specialized health care same

Provides access to health care specialists for little or no cost. Also provides ACA and Navigator help in applying for insurance.

FUVU Dental Hygiene Program

Limited dental cleaning and other services same Provides teeth cleaning, and other basic dental services for children and adults.

G

Intermountain Dixon Family Health Center

Limited health care for students and their families same On site clinic which provides healthcare for school children and their family members.

H

Utah County, Wasatch County and Summit County Health Departments

Variety of health related services same

The health departments provides a variety of health related services as well as other services including substance abuse services, immunizations, school nursing, health promotions, mosquito abatement, environmental health, emergency preparedness, community nursing, birth/death certificates, and senior services.

I

Intermountain HealthCare Outreach

Health care coordination same

CASFB executive director participates on this community leader group that gives updates and asks for feedback regarding health issues.

Linkages That Need to be Created (Health)



1Access to health care

Gappmeyer Clinic

All low-income persons

CASFB will host medical residents who come to establish relationships with clients to direct them to the resources they will need to obtain needed health care services in an affordable way.

2

Access to health care (vaccinations)

Utah County Health Clinic


The Utah County Health Clinic will hold a vaccination clinic at CASFB in August. We will work to solidify this partnership so that such clinics happen here regularly.

3Access to dental care Share a Smile


CASFB will refer clients who need dental care to Share-a-Smile, which provides free or discounted dental services

4

Increase access to health care prevention services

Intermountain HealthCare


Intermountain HealthCare will partner with us and will provide basic health care checks at the agency (blood pressure checks, etc.) This is an ongoing, but inconsistent, effort which could be strengthened.

5

Increase access to special health services Centro Hispano

Persons with low-income - especially the Hispanic population

CASFB will provide referrals to Centro Hispano for Spanish-speaking clients. (Half of CASFB case mangers speak Spanish.) The agency’s Hispanic and Spanish-speaking clients will have increased access to these services: education and guidance re health, youth health education, HIV testing, tobacco prevention education especially targeted to the Hispanic population.

E – Resources*In red are examples, please delete.

Un-obtained or Underutilized Resources (Health)No. Resource Organization Purpose What this Accomplishes

1 None -- -- --

CASFB Needs Assessment Tables 2019 Transportation

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(7) - TransportationBase Year: 2019


for Utah SourceUtah Wasatch SummitAverage amount of cars owned 2 2 2 2 datausa.io/profile/geo/utahAverage Commute Time 20.6 min 21.7 min 21.5 min 20.5 min datausa.io/profile/geo/utahPercent who drive alone to work 72.90% 78.60% 73.10% 76.10% datausa.io/profile/geo/utahPercent who carpool to work 11.60% 12.20% 6.48% 10.7 datausa.io/profile/geo/utahPercent who use public transit for work 2.46% 0.01% 2% 2.32% datausa.io/profile/geo/utahPercent who worked from home 7.41% 6.69% 13.90% 6.81% datausa.io/profile/geo/utahPercent who rode their bike 0.95% 0.25% 0.86% 0.70% datausa.io/profile/geo/utahPercent who walked to work 3.84% 1.52% 2.20% 2.36% datausa.io/profile/geo/utah

https://datausa.io/profile/geo/utah?compare=utah-county-ut








CASFB Needs Assessment Tables 2019 Transportation B

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CountyData


Utah, Summit, Wasatch

% of workers who take public transit to work

2017 data reveals no significant change since 2013 for any of the three counties. Data reflecting the new Bus Rapid Transit system in Provo and Orem (Utah County) is not yet available

CASFB Needs Assessment Tables 2019 Transportation C

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Causes of Poverty (Transportation)No. Cause Population Data Source County Results and Description

1 Lack of Reliable Transportation


Poverty

Client Survey 2018 Utah 44% say having reliable transportation is a barrier to good family life

Client Survey 2019 All Three Only 51% of lobby clients reported having reliable transportation, while 100% of HBE clients

and 90% of Circles clients did.

2 Lack of Public Transportation


Poverty

Client Survey 2019, Staff Focus

Groups

Summit & Wasatch

--More residents of Wasatch county marked transportation as a key community need/issue, and a higher percentage of Summit & Wasatch residents reported transportation as an unmet need than Utah County residents. This is probably an indicator that Wasatch county clients don't have public transportation but do want it.--In Summit County, staff members noted that there is no bus system to take clients to Park City where there are more job opportunities.

Gaps in Services (Transportation)No. Gap Population Data Source County Results and Description

1 Public Transportation


Poverty

Client Survey 2019

Summit & Wasatch

More residents of Wasatch county marked transportation as a key community need/issue, and a higher percentage of Summit & Wasatch residents reported transportation as an unmet need than Utah County residents. This is probably an indicator that Wasatch county clients don't have public transportation but do want it.

Staff Focus Groups Utah

Staff members note that public transportation in our area has improved, and it is very helpful that some of it is free. However, they would like to see more free public transportation. They note that there is a long wait for bus tokens.

Community Leader Survey All Three Better public transportation mention 4 / 46 comments in employment / income solutions and 2

/33 comments about health solutions and 3 /27 nutrition solutions.

2 Assistance for Car Repairs


Poverty

Staff Focus Groups Utah Staff members note that for clients with their own car, there used to be assistance available to

help with needed car repairs, but now there is none.

Barriers to Exiting Poverty or Obtaining Services (Transportation)No. Barrier Population Data Source County Results and Description

1Transportation is

a Barrier to Service Access


Poverty

Client Survey 2018 Utah 30% of clients said transportation is “a serious problem” for accessing assistance at

Community Action. Transportation was the highest ranked out of eight problems presented.

Individual / Family / Community Unmet Needs (Transportation)No. Need Population Data Source County Results and Description

1Transportation -

Overall Issue Area


Poverty

Community Member Survey Utah

Transportation was ranked as second to last in priority out of 12 community needs / issues.

2 TransportationIndividuals &

Families in Poverty

Client Survey 2019 All Three 45.1% of all respondents reported an unmet need for transportation.(This was the 5th most

frequently reported unmet need out of 14 options presented)

CASFB Needs Assessment Tables 2019 Transportation D&E

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D – Linkages (include Partnerships)Current Program / Services Linkages (Transportation)



AUnited Way Paratransit Transportation

Persons with disabilities and the elderly CASFB refers clients to for access to transportation resources for this population.

B UTA Bus tokens

Homeless persons, some low-income

CASFB uses grant funds to purchase bus tokens for clients in order for them to access services, employment, housing search, shelter, etc.

CUTA Area Manager

Increase access to public transportation All low-income

CASFB executive director regularly meets with area manager regarding changes in routes and schedules to better meet needs of low-income persons.

DProvo Bicycle Collective

Reliable transportation All low-income

CASFB can refer clients to the Provo Bicycle collective to get a free bicycle. This helps clients obtain transportation self-reliance.

Linkages That Need to be Created (Transportation)



1Access to public transportation

Mountainland Association of Governments All low-income

MAG has a grant for public transportation passes. CASFB will search out ways to work together to provide bus passes to clients who need them.

2Help clients with car repairs

Mechanic shops that are willing to provide pro-bono services

Low income individuals with cars

CASFB will develop relationships with mechanics that are willing to provide pro-bono services to clients in need of car repairs. This will assist clients in maintaining reliable transportation, even if they cannot afford to repair their car. In order to be sustainable, this service would need to be limited to clients with a long-term commitment at CASFB (such as Circle leaders).

E – ResourcesUn-obtained or Underutilized Resources (Transportation)


1 Unidentified Unidentified

Methods for clients to

transport food home

Some clients have difficulty getting their food home from the food pantry. A sustainable solution to this problem has not yet been identified. CASFB will investigate possible solutions and the resources required.

CommunityActionServicesandFoodBank

CommunityNeedsAssessment

DataAnalysis

ExecutiveSummary

Methodology

Inordertoassesstheneedsofourservicearea,CommunityActionServicesandFoodBankreviewedandcollectedawiderangeofquantitativeandqualitativedata.SecondarydatasourcesreviewedincludetheUnitedWayUtahCountyCommunityAssessment2018(whichCommunityActionhelpeddirect,andcontributedtoasasponsor),reportsfromlocal,state,andfederalagencies,anumberofindependentstudiescommissionedbygovernmentandnonprofitagencies,andonlinedatafromreliablesourcessuchastheU.S.CensusBureau.

Ouragencyalsocollectedoriginaldatafromclients,non-clientslivingwithlowincomes,communityleaders,andpartners.Ourclientsurveyhad183totalrespondents,including161fromUtahCounty,13fromWasatchCounty,4fromSummitCounty,and5fromothercounties.Clientsurveysweredistributedinthelobbyofourmainlocation,ourKamas,Coalville,andHeberfoodpantries,CirclesUtahValleymeetings,andourHomebuyerandFinancialEducationclasses.Wealsouseddatafromour2018clientsurvey,whichhad100respondents.Wedistributedanonlinesurveytoourcontactlistofcommunityleadersandreceived59responses.Theseresponsesincludedrepresentativesfromcommunity-basedorganizations(17),faith-basedorganizations(8),privatesector(3),publicsector(21),andeducationalinstitutions(8).WealsodistributedasurveytocommunitymemberswhoattendedourPovertySummitandwhovolunteerasCirclesAllies.Thissurveyhad53totalrespondents.Inaddition,weconductedfocusgroupswithnon-clientslivingwithlowincomesandstaffmembersfromeachdepartmentinouragency.QuantitativedatawasanalyzedusingSTATAandqualitativedatawascodedandanalyzedusingDedoose.

Werecognizelimitationsinthedatawewereabletocollect.(1)MostofourdatafocusesonUtahCounty.UtahCountyhasahigherpopulationthanWasatchorSummit,makingiteasiertoobtaindata.ThemajorityofourclientscomefromUtahCounty,andoursatellitefoodpantriesinWasatchandSummitcountieswereabletocollectveryfewsurveys.(2)Ouragencydoesnothavetheresourcestoobtainstatisticallyrepresentativesamplesofourcommunitymembersorlow-incomepopulationsinourservicearea.Whilewehavetriedtoincludeperspectivesfromallrelevantgroups,werecognizethatthestatisticswehaveproducedmaynotberepresentativeofourcommunityasawhole.

33

Sourcesforalldatapointsreferencedinthisdocumentareoutlinedintheneedsassessmenttables.Linksareprovidedforanysecondarysourcesused.

KeyFindings

(1) Affordablehousingisbroadlyrecognizedasthelargestandmosturgentneedinourcommunity.Low-incomeindividualsnotethathousingcostshaverisenfasterthantheirincomes.Inmanycaseshomeownershipandevenrentarenowoutofreach.Large-scaleactionisneededtoaddressthishousingshortage.

(2) Underemployment(asopposedtounemployment)isapervasiveissuethatimpactsnutrition,healthcare,housing,andmore.Lowincomeindividualsaremoreoftenunabletofindsteady,full-timeworkwithlivablewagesandbenefitsthantheyareunabletofindanywork.Underemploymentleadstoinsufficientincome,whichlimitstheabilityofindividualsandfamiliestoaffordproperhousing,nutrition,healthcare,andotherbasicneeds.

(3) Thereareseveralareaswherecommunityleaders’perceptionsandprioritizationofcommunityneedsdonotalignwiththoseofCASFBclients.Whiletoacertaindegreethisistobeexpected,itisareminderthatinordertotrulyservethemostvulnerableinourcommunity,serviceprovidersmustbevigilantaboutlisteningtoclientsinsteadofmakingassumptionsabouttheirneeds.

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IssueAreaAnalysis

IssueArea(I)UseofIncome

SincethepreviousCommunityNeedsAssessment,medianannualincomehasincreasedandpovertyratehasdecreasedineachofthethreecountiesinourservicearea.However,manyresidentsarestillsubjecttoinsufficientincometomeethouseholdneeds.

CausesofPovertyandBarrierstoExitingPoverty

Acrossallgroupssurveyedorinterviewed,respondentsexpressedsignificantconcernregardinglowwagesandthe“cliffeffect.”Thecliffeffectreferstotheproblemindividualsfacewhentheirincomeimprovesenoughtodisqualifythemforservicesandassistance,butnotenoughtoallowthemtoliveindependentlyofthatassistance.Lowwagesareaprimarycauseofpoverty,andthecliffeffectisasignificantbarriertoexitingpovertyforthosereceivingassistance.

UnmetNeedsandGapsinServices

Bothcommunityleadersandlow-incomeindividualsmentionedaneedforfinancialmanagementeducation,thoughcommunityleadersmentioneditmorefrequentlythanlow-incomeindividuals.OfCASFBclients,27.7%ofthosecominginforfoodoremergencyfinancialassistancereportedanunmetneedforfinancialknowledgeandskills,while50%ofCirclesclientsand81.8%ofHomebuyer/FinancialEducationclientsreportedthisneed.Fromthisresult,weconcludethat(1)immediatestabilizationisnecessarybeforeclientscanfocusonlong-termfinancialskill,and(2)forsomeclients,exposuretofinancialeducationcanincreasethedesiretolearnmore.CASFBdoesprovidefinancialeducationservices,butourfindingsshowthattheseservicesneedtobebetterpublicized.

Toaddresstheissuesoflowwagesandthecliffeffect,low-incomecommunitymemberssuggestedthatmorebasicneeds(suchashousing)bemadeavailableonaslidingscaleasapercentageofincome.Thatway,theywouldbeaffordabletopeoplewithlowwages,andthosepeoplewouldnotfaceharsh,suddenpenaltiesforimprovingtheirsituation.

CASFBPlanstoAddressIssueArea

DirectAction

● CASFBwillhireanadditionalhousing/financiallearningcounselortohelpoperatetheagency’sFinancialLearningCenter.TheFLCprovidesresourcesandcoachingtohelpclientsprepareforhomeownership.

35

● CASFBwillinvestigatethepossibilityofcreatingasocialenterprisewhereitpartnerswithemployerstoprovideon-sitefinancialcounselingforemployees.

● CASFBwillcontinueitsSaveUpClub:anincentiveprogramforclientstocreatea$1000emergencyfund.

● CASFBwillcontinuetopartnerwithProvoandOremCitytoprovideutilityassistance.Dependingonthesituation,assistanceistiedtoclientsreceivingbudgetcounseling.

● CASFBwillpartnerwithBYULawSchoolstudentstoprovidefreelegalconsultationsforclients.

Linkagestodevelop

● Strengthenpartnershipswith211,DWS,HEATandotherstobetterpublicizeCASFB’sFinancialLearningCenter.

● CASFBwillengageinadvocacyworkregardingthecliffeffect,minimumwage,andpaydaylendingpoliciesinconjunctionwithArriveUtah,theCirclesBigViewCommittee,CAPUtah,theCrossroadsUrbanCenter,andVoicesforUtahChildren.

● CASFBwilldeveloppartnershipswithfinancialinstitutionsandcreditunionstocreatelowcostemergencyloanfundsforfamiliesincrisis,asanalternativetopaydaylending.(Thisisalong-termeffortthatmaytake3-5yearstodevelop.)

● CASFBwillseeksubstantiallongtermfundingtosupportitsCirclesInitiative.ItwillpartnerwithArriveUtah.

IssuesArea(II)Education

Theaveragehighschoolcompletionrate(orequivalency)forUtah,Wasatch,andSummitcountiesis93.5%,whichis1.8%higherthanUtah’saverage.Thethreecountieshaveanaveragecollegegraduationrateof24.7%,whichis3.2%higherthanUtah’saverage.Communitymembersrankededucationasthe9thmostimportantcommunityneedoutof12listed.Despitehigherthanaverageeducationrates,communitymembersidentifiedmanyproblemsandbarriersinregardtoeducationfortheirlocalarea.


Lackofeducationcanbeabarrierforexitingpoverty,aseducation/trainingisneededtoobtainbetterjobs.Whenaskedtoidentifycausesofpovertyinthelocalarea,communityleaderscitedlackofeducationandjobtrainingmorefrequentlythananyotherfactor.Clientsweremuchlesslikelytomentionaneedforeducationthancommunityleaders;only25%ofclientsmarkedlackofeducation/trainingasanimportantcauseofunemployment.Thisdiscrepancymayrevealadifferenceinhowlow-incomeandmiddle-orupper-incomeindividualsintheareaperceivetheopportunitiesavailablethrougheducation.Barrierstoobtainingneedededucation

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includecostandissuessuchasmentalillnessorlearningdisabilitiesthatgoundetectedinK-12schooling.


Manyoftheservicegapsweidentifiedhavetodowithknowledgeofandconnectiontoexistingresources.Forexample,manyrespondentsmentionedaneedformorejobtrainingandvocationalschooloptionsforpeopletoincreasetheirincome.Fromouranalysisofavailableresources,lowcostjobtrainingandvocationalschooloptionsexist,butawarenessoftheseresourcesislow.Otherparticipantscommentedthatthereisalackofunderstandingof(1)thehighereducationsystem,includinghowtoobtainscholarshipsand(2)howtochooseacareerandgetthenecessarytrainingforit.Studentsthereforedonothaveenoughdirectguidanceinchoosingapaththatwillallowthemtobeself-sufficient.TheseobservationsfitwiththefindingthatCASFBclientsinpovertyoftendonotreportanunmetneedforeducation,eventhoughadditionaleducationmayhelpthemobtainhigher-paidwork.

Othergapsorunmetneedsthatparticipantsidentifiedincluded:fundingtomakehighereducationmoreaccessible,K-12lifeskillsclassessuchasfinancialeducation,andjobsearchskills,suchasresume-building,obtainingrecommendations,andnetworking.


DirectAction

CASFBdoesnothavethecapacitytoaddresseducationissuesdirectly.Ourworkonthisissuewillbethroughthelinkageslistedbelow.

Linkagestodevelop

● SupportBridgesOutofPovertytrainingamongkeystakeholdersatUVUFirst-GenStudentsoffice.

● IncreaseawarenessofvocationaltrainingresourcesavailablethroughMTECH.● WorkwithCirclesUtahValleytodistributeinformationregardingeducationalresources.● CASFBstaffparticipatingintheschooldistrictcommitteewillmakethemawareofthe

assessmentfindingthatstudentsneedmoreunderstandingofeducationalsystemsandhowtheyconnecttocareers.

IssueArea(III)Employment

Utah,Wasatch,andSummitcountieshaveallrecentlyenjoyedhighjobgrowthandlowunemploymentrates.AseconomicconditionshaveimprovedsincetheRecession,povertyrateshavefallen.However,manyCASFBclientsandnon-clientlowincomeindividualsinthearea

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stillstrugglewithlowwages,lackofopportunityforsteadyfull-timework,andlackofbenefitsthroughtheiremployment.


ThereasonsthatCASFBclientsciteforunemploymentinthecommunityarenotlackofjobs,butlowwages,disability,health,ormentalhealthproblems,transportationissues,unemployabilityduetocriminalrecord,lackofeducation/training,andlackofchildcare.AsignificantproportionofCASFBclientsreportedhavingwildlyvariableincome,evenwhentheyalsoreportedhavingsteadyfull-timework.Inournon-clientlow-incomefocusgroup,participantsmentionedthattheirwagesarenotkeepingupwiththeincreasingcostofliving(especiallyhousing),andthatsometimesthechildcarenecessarytoworktakesupone’sentirepaycheck.Thesearesignificantcausesofpovertyandbarrierstoexitingpovertypertainingtoemployment.


Clientsurveysrevealedsignificantunmetneedforjobswithlivablewages,sufficientandstablehours,andemploymentbenefits.Clientsandcommunityleadersalsoemphasizedaneedforaffordablechildcare.Interestingly,only9%ofclientscitedlackofjobsearchresourcesasasignificantcauseofunemploymentinthearea,whichmayindicatethatthereisnotacurrentgapinjobsearchservices.


DirectAction

EmploymentissuesareoutsidethescopeofCASFB’sdirectservices.OurworkonthisissuewillbethroughourongoingpartnershipwithDWS(supportinganonsiteDWSworker)andthelinkageslistedbelow.

Linkagestodevelop

● CASFBwillengagetheChamberofCommerceandmajoremployersoflowwageearners,andArriveUtahwillprovidetrainingaboutIGPandchronicpoverty.

● CASFBwillprovideBridgesOutofPovertytrainingtoself-reliancespecialistswhorunwardandstakelevelself-reliancegroupsintheLDSChurchprogram.

● CASFBwillinvestigaterenewingthepartnershipwithMountainlandAssociationofGovernmentstoprovidefinancialaidandphysicalsuppliestocommercialkitchenentrepreneurs,whichmayhelpentrepreneursbemoresuccessfulinstartingandbuildingtheirfoodbusinesses.

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IssueArea(IV)HousingHousingorlackofaffordablehousingwasthehighestrankedissueacrossnearlyall

surveysandrelevantsurveyquestions(seeappendix).Inclientsurveys,only31%ofCASFBclientsreportedbeingabletopaytheirrent/mortgageontheirown.Homepricesandrentalpriceshaveincreaseddramaticallyinallthreecountiesandhavebecomeoutofreachformanylow-incomeindividuals.Themostrecentanalysisavailable(UrbanInstitute,2017)statesthatthereareonly33affordablehousingunitsavailableforevery100extremelylow-incomerentersinUtahCounty(76inWasatchCountyand62inSummitCounty).


Lackofaffordablehousingintheareaisbothacauseofpovertyandabarriertoexitingpoverty.Reasonsbehindthehousingshortageincludesignificantpopulationgrowthinthearea(housingsupplyisnotkeepingupwithdemand),growthoflocaluniversitieswithoutanincreaseinstudenthousingtomeettheneed,policiesthatlimithousingdensity,andtendencyofbuilderstofocusonluxuryhousingforhigher-incomefamilies.

CASFBclientsalsoreportthatbadcredit,criminalhistory,andhighapplicationfeespreventpotentialrentersfromaccessinghousing,evenwhentheyhavesufficientincomeanddownpaymentassistance.


Lackofaffordablehousingwasclearlythemostcommonlymentionedservicegap/unmetneed.Inaddition,manysurveyrespondentsalsomentionedthatthelackofahomelessshelterandsufficientemergency/transitionalhousingisamajorservicegapinUtahCounty.


DirectAction

CommunityActiondoesnotcurrentlyhavethecapacitytoengageintheconstructionormaintenanceofnewaffordablehousingunits,shelters,oremergency/transitionalhousing.However,wedoreceivefinancialresourcesthatenableustoprovidehousinginotheragencies’projects.Forexample:CASFBrentsafamilyapartmentintheProvoCityHousingAuthority’sSkylineNorthApartment.

CASFBparticipatesintheValleyVisioningproject(determininggrowthpatternsforthenextseveraldecades),ProvoCityCouncilAd-hocHousingCommittee,andtheMountainlandContinuumofCare.CASFBalsoadministerstheUtahHousingFirstFundwhichprovidessmallamountsofmoneytoclientsforapplicationfeesordeposits.

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Linkagestodevelop

● CASFBwillstrengthenlinkagestotheContinuumofCareandstateresourcesinordertoseekmorefundingforvarioushousingprojects.

● CASFBwillpartnerwiththeParkCityChristianCentertoprovidebetteraccesstohousingresourcesinSummitCounty.

● CASFBwilladvocateforlawsthatmakeitdifficultforlow-incomehouseholdstoobtainhousing.ItwillpartnerwithArriveUtahand

● otherentities.● CASFBwillstrengthenrelationshipwiththeProvoCityHousingAuthorityinorderto

accessadditionaltransitionalhousingunits.● CASFBwillcontinuetoparticipateincoalitionsdesignedtoincreaseawarenessforthe

needforavarietyofhousingproducts.

IssueArea(V)Nutrition

Acrossallsurveys,Nutritionwasrankedasoneofthelowestpriorityneedsforourcommunity.However,76%ofclientssurveyedreportedhavinghadtimesinthelast12monthswhentheydidnothaveenoughmoneytobuyfood.Whileitshouldbenotedthatthisisnotarepresentativesampleofthecommunity,asmostclientscometoCASFBforthefoodpantry,theseresultsshowthatnutritionremainsasignificantneedforourcurrentclientbase.Thelowpriorityrankingoftheissuemayindicatethatourclientsandcommunitymembersfeelthattheneedisbeingadequatelymetbycurrentlyavailableservices.


Ouranalysisuncoverednoevidenceofnutritionaldeficitsbeingcausedbylackofaccesstofoodinfrastructure.Instead,nearlyallsignspointtolackofsufficientincomeasthemaindriveroffoodinsecurity,withlackoftime/energyformealpreparationasacontributingfactor.Aspertainingtonutrition,insufficientincomeisbothacauseofpovertyandabarriertoexitingpoverty.


67%ofCASFBclientssurveyedreportedanunmetneedforfood.(Thisfindingshouldnotbeinterpretedasrepresentativeofthecommunityatlarge,asthemajorityofclientssurveyedwerewaitingforfoodpantryservicesatthetime.)ThisfindingindicatesthatCASFBcontinuestoprovideanimportantservicetoitsclients.

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FoodBankstaffmembersnotedthattherearegapsinfoodpantryservicesinnorthUtahCountyandsouthUtahCountythatwearenotgeographicallypositionedtomeet.Theyalsonotedthelackofawell-runmobilefoodpantrysystem.

Communityleadersfrequentlysuggestedclassesregardingnutrition,mealprep,andfoodbudgeting.InCASFB’s2018clientsurvey,52%ofrespondentssaidtheywouldliketoknowmoreabout“lowcostmealplans.”Thiswasthehighestrankedoutof19options.Theseclassesarealreadyofferedelsewhereinthecommunity,thoughitappearstheycouldbebetterpublicized.


DirectAction

● CASFBwillcontinuetoprovidefoodthroughitsthreepantriesand50+partnerorganizations.

● CASFBwillcontinueitspartnershipwithUtahnsAgainstHungertopromoteSNAPprogramparticipation.

● CASFBwillcontinuetoworkwithUSUExtensioninprovidingrecipes,etc.tofoodbankclients.

● CASFBwillcontinuetopartnerwithlocalHeadStartsandschooldistrictstoprovide1500+/weeknutritionpackstochildren.

● CASFBwillfurtherresearchneedsforamobilepantry.

Linkagestodevelop

● CASFBwillrentafacilityfromKamasCitytooperateourfoodpantryservices.● CASFBwillpartnerwithTabitha’sWaytoprovidebetterfoodpantryaccesstothe

SaratogaSprings/EagleMountain/westLehiarea.● CASFBwillpartnerwithUSUExtensionandotherstooffernutritioncounseling/classes.

IssueArea(VI)Health

Withintheissueareaofhealth,weexploredthesubtopicsofhealthcare,dentalcare,mentalhealth,andsubstanceabuse.Healthcareandmentalhealthconsistentlyrankedhighlyamongcommunityissues.Communityleadersexpressedparticularconcernregardingyouthmentalhealthandsuicide.


Ourfindingsrevealedcostofhealthcareandhealthinsurancetobebothsignificantcausesofpovertyandsignificantbarrierstoexitingpoverty.Reportsindicatethatmorethanhalf

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ofallbankruptciesnationallyarecausedbymedicalbills.Forourclients,lackofhealthcaretiesintoemploymentissues.Clientsreportdifficultyinfindingfull-timejobswithhealthcarebenefits.Infact,evenamongclientswhoreporthavingsteady,full-timeemployment,lessthanhalfreportedhavinginsurancethroughwork.Ascomparedtoclientsongovernmentinsurance,privatelypurchasedinsurance,ornoinsurance,clientswhohadinsurancethroughworkwerelesslikelytosaytheyhadskippedneededmedicalcarebecausetheycouldnotaffordit.Withoutaccesstoneededmedicalcare,clients’employmentopportunitiesdecrease,trappingtheminacycleofpoverty.

Rootcausesofhighhealthcareandinsurancecostsaregenerallyrecognizedtoresideatamacroeconomiclevel,beyondthereachofdirectactionbyouragency.


Theunmetneedsinthisareaaresignificant.AccordingtotheUtahDepartmentofHealth,costwasabarriertohealthcareinthepastyearfor10.3%ofUtahCountyadults(8.4%ofWasatchCountyadultsand12.1%ofSummitCountyadults).AmongCASFBclientssurveyed,thenumbersaremuchhigher.60%ofclientsreportedthatinthelast12monthstheyhadskippedneededmedicalcarebecausetheycouldnotaffordit.69%ofclientsreportedhavingtroublepayingornotbeingabletopaymedicalbillsinthelast12months.49%ofclientsreportedacurrentunmetneedfordentalcare.

Respondentsacrossallsurveygroupsconsistentlyreportedgapsinaffordablehealthcareservices,affordablementalhealthservices,affordablesubstanceabusetreatment(especiallylong-termtreatment),andaffordabledentalcareservices.Respondentsalsomentionedashortageofmentalhealthpractitionersinthearea,resultinginlongwaitlistsfortherapyandothercare.


DirectAction

Becauseofitsnature,CASFBdoesnotprovidedirecthealthservices.Nearlyallactionsarereferral-based.CASFBisprovidingWasatchMentalHealthwithofficespaceforanLCSWtobeattheagencyonceaweek.IntermountainHealthcareandCASFBareintheprocessofcreatingaplanwheremedicalschoolresidentscanlocateatCASFB.

Linkagestodevelop

● CASFBwillpartnerwithGappmeyerClinicresidentstodirectclientstoneededhealthcareservicesandresources.

● CASFBwilladvocateforsolutionstothehighcostsofhealthcare.● CASFBwillpermitUtahCountyHealthClinicwillholdvaccinationclinicsatCASFB.

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● CASFBwillreferclientswhoneeddentalcaretoShare-a-Smile.● CASFBwillstrengthenrelationshipwithIntermountainHealthCaretoprovidebasic

healthchecksatCASFBmorefrequently.● CASFBwillreferSpanish-speakingclientstoCentroHispanoforeducationandguidance

regardinghealth,youthhealtheducation,HIVtesting,andtobaccopreventioneducationespeciallytargetedtotheHispanicpopulation.

● IntermountainHealthcarehasjustcreatedalargegrantprogramwheresocialserviceagenciesandhealthorganizationscanpartnertoaddresssocialdeterminentsofhealth.CASFBintendstopartnerwithanorganizationandapplyforfundingintheFallof2020.

IssueArea(VII)Transportation

Transportationwasfrequentlyrankedasalowerpriorityissueforthecommunity.Participantsfeltthatwhiletransportationisanissueinthecommunity,itisn’tashighapriorityastheothers.Thetransportationneedsvarygreatlybydemographicandcounty,withSummitandWasatchclientsreportingmoreissuesthanUtahCountyclients,andthosewithlowincomereportingmoreissuesthanwererecognizedbycommunityleaders.


Only51%ofclientssurveyedinthelobbyreportedhavingreliabletransportation.Lackoftransportationcanbeabarriertoexitingpoverty,asitlimitsjobopportunitiesandaccesstoservices.30%ofclientssaidtransportationis“aseriousproblem”foraccessingassistanceatCommunityAction,makingitthehighestrankedoutof8options.Lackoftransportationalsolimitsemploymentopportunities.InSummitCounty,thereisnobussystemtotakeclientstoParkCitywheretherearemorejobsavailable.Somerespondentsmentionedthatashortageofpublictransportationcancauseproblemsinemployment,health,andnutrition.Additionally,44%ofclientssaidthatalackofreliabletransportationisabarriertogoodfamilylife.


Manyclients(45.1%)markedtransportationasanunmetneed.(Thiswasthe5thmostfrequentlyreportedunmetneedoutof14optionspresented.)WhilepublictransportationintheProvo/Oremareahasimproved,andsomeofitisfree,thereisstillalackoffreepublictransitinthearea.Somestudyparticipantsreportedashortageofbustokens,andalongwaitforthem.MoreresidentsofWasatchcountymarkedtransportationasakeycommunityneed/issue,andahigherpercentageofSummit&WasatchresidentsreportedtransportationasanunmetneedthanUtahCountyresidents.WasatchCountyclientsdonotcurrentlyhavepublictransportation;ourfindingsarelikelyanindicatorthattheydowantit.Anotherunmetneedisassistanceforcarownerswhocannotaffordmaintenanceandrepair.

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DirectAction

● Continuetoprovidetransportationassistanceintheformofbustokens.● Exploreoptionsforassistingclientswithtransportationtoandfromourservices.● CASFBwillcontinuetoreferclientstoUnitedWayParatransit,UTA,andtheProvo

BicycleCollective.

Linkagestodevelop

● CASFBwillsearchoutwaystoworkwithMountainlandAssociationofGovernmentstoprovidebuspassestoclientswhoneedthem.

● CASFBwillattempttodeveloprelationshipswithmechanicsthatarewillingtoprovidepro-bonoservicestoclientsinneedofcarrepairs.

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Appendix1:RankingIssues(ChartsfromSurveyData)

Intheabovechart,respondentswereaskedtorankissuesaccordingtocurrentlevelofneedinourcommunity(12-highestpriority,1-lowest).RespondentswererecruitedfromPovertySummitattendeesandCirclesallies.

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Intheabovechart,respondentswereasked:“Whichofthefollowingissuesdoyoufeelneedmoreattentioninthiscommunity?Pleasecheckallthatapply.”ClientIssueRankingsbyCountyThefollowingtwochartsrepresentclientresponsestothequestion,“Whichofthefollowingdoyouthinkarethebiggestissues/needsinourcommunityrightnow?(Pleasecheckthethreemostimportant.)”Responseswereanalyzedbycounty.TherewerenotenoughrespondentsfromSummitCountytoanalyzeseparately.

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TheabovechartrepresentsunmetneedsofCASFBclients.Clientsweregivenalistofneedsandaskedtocheckallunmetneedsforthemselvesoramemberoftheirhousehold.Itshouldbenotedthatahighpercentageofclientsmarked“food”becausetheywereatCASFBtoaccessfoodpantryservicesatthetimeofthesurvey.

Appendix2:PovertybyGender,Age,andRace/Ethnicity

Note:AllinformationpresentedinthissectioncomesfromtheAmericanCommunitySurvey,TableS1703.Figuresarefrom20175-yearestimates,whichwasthemostrecentdataavailableatthetimeofthisreport.

PovertybyGender

UtahCounty WasatchCounty SummitCounty

Total

(Number)

Belowfederalpovertylevel(Percent)

Total(Number)


Total(Number)


Male 283,361 10.90% 14,687 7.90% 20,389 7.30%

Female 278,811 12.70% 14,348 7.70% 19,172 7.70%

InUtahCounty,femalesareslightlymorelikelytofallbelowthefederalpovertylevelthanmales.InWasatchandSummitCounties,thepercentagesareaboutthesame.

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PovertybyAge


Total

(Number)


Total(Number)


Total(Number)


Under18years 196,790 10.40% 9,431 10.20% 10,184 9.20%

18to34years 168,253 20.10% 5,902 7.20% 7,824 13.00%

35to64years 155,664 6.20% 10,839 7.00% 17,364 4.70%

65+years 41,465 5.70% 2,863 4.20% 4,189 4.60%

Therearesignificantdifferencesinpoverty(asdefinedbytheFPL)byage.Acrosstheboard,children(under18yearsold)aremorelikelytobeinpovertythanadultsaged35-64orseniors(65+).InUtahCounty,therearehighnumbersof18to34yearoldswhofallbelowtheFPL.Atleastpartofthisnumberislikelyaccountedforbyalargenumberofuniversitystudenthouseholdswhohavetemporarilylowincomebecausetheyarenotyetworkingfull-time.

PovertybyRace/Ethnicity


Total

(Number)

Belowfederalpovertylevel

(Percent)Total

(Number)


(Percent)Total

(Number)


(Percent)

OneRace

--White 517,556 11.10% 27,861 7.80% 37,578 7.40%

--BlackorAfricanAmerican 3,210 24.10% 26 7.70% 243 39.90%

--AmericanIndian/AlaskaNative 2,746 19% 34 0.00% 107 0.00%

--Asian 8,284 23.40% 340 4.70% 653 1.20%

--NativeHawaiian/PacificIslander 4,371 12.70% 0 - 16 0.00%

--Someotherrace 10,635 26.30% 280 12.10% 380 10.00%

Twoormoreraces 15,370 15.30% 494 5.90% 584 8.60%

HispanicorLatinoorigin(ofanyrace) 64,174 19.10% 3,830 28.20% 4,500 29.80%

Whitealone,notHispanicorLatino 466,654 10.40% 24,397 5.90% 33,575 4.40%

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InUtahCounty,peoplefromallminorityracesandethnicitiesaremorelikelytofallbelowtheFPLthanwhitepeople.InWasatchandSummitCounties,lowernumbersofminorityresidentsmakeitmoredifficulttodrawclearconclusionsaboutracialdisparities.

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CommunityNeedsAssessment

PrioritizationSummary

ExecutiveSummary

Thefollowingneeds,barriers,andservicegapswereconsideredforprioritization(listedherebyissuearea):

● Income/UseofIncome○ FinancialManagementeducationandcoaching(increasedpublicityforservices

available)○ CliffEffect○ LivableWage

● Education○ Understandingof(1)howsystemsofhighereducationandvocationaltraining

work,and(2)howeducationpathsconnecttocareerpaths○ Affordableoptionsforhighereducationandvocationaltraining○ Earlydetectionofneedsthatinterferewitheducationalprogress(K-12)

● Employment:○ Affordablechildcare○ Jobswithlivablewages,sufficient/stablehours,andbenefits○ Jobsforpeoplewithcriminalhistory,disabilityormentalhealthproblems,and

othervulnerablegroups● Housing

○ Moreaffordablehousing○ Badcredit,criminalhistory,and/orapplicationfeespreventpotentialrentersfrom

accessinghousing,evenwhentheyhavedownpaymentassistance.○ Homelessshelterandmoreemergency/transitionalhousing○ Guidanceforpeoplesearchingforrentalhousing

● Nutrition○ Enoughmoneytobuyfood(overlapwithincome/employment)○ Classesregardingnutrition,mealprep,andfoodbudgeting

● Health○ Affordablehealthcare○ Affordablementalhealthcare(currentpractitionerscannotmeetthedemand)○ Affordablesubstanceabusetreatment(especiallylong-term)○ Affordabledentalcare

● Transportation

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○ Lackofpublictransportation(especiallyinSummitandWasatchCounties)○ LackoftransportationtoCASFBandotherservices○ Accesstofinancialassistanceforcarrepairs

PrioritizationProcess

Dataandfindingsfromcommunityneedsassessmentwerepresentedtoprioritizationcommittee(handoutsincludedinAppendix1).TheprioritizationcommitteeincludedKarenMcCandless,LeeAnneStanley,SelinaForsyth,JackHolmes,KyeBarnett,KendallCrittenden,MargaretBlack,SofiaWaterman,KimmyMartinez,andAmmonVeil.AlistofcurrentCASFBserviceswasalsoprovided,alongwithageneralprioritizationbasedoncurrentallocationofCASFBresources.Theseresourceswereprovidedinordertopresentaframeworkfortheprioritizationofnewefforts,withtheassumptionthatthemajorityofourserviceswillremainconstant.

Aftertheabove-mentionedinformationwaspresentedanddiscussed,eachmemberoftheprioritizationcommitteewasgivenstickersto“upvote”or“downvote”currentCASFBservicestosignifythatweshouldfocusmoreorlesstimeandresourcestothatendeavor.Committeememberscouldalsosuggestneweffortsandservicesineachissuearea.Theresultsofthesevoteswerethenanalyzedanddiscussed.

KeyTakeaways

ThemainconclusionsoftheprioritizationcommitteeacrossallissueareaswerethatCASFBcanmakethemostimpactbyservingasabridgebetweenclientsandtheservicesthatalreadyexistineachissuearea.Currently,ourmainfocusisoperatingafoodbankandfoodpantriesandotheremergencyassistanceservices,whichbringinclientsandallowustoconnectthemtootherservicesthatwillhelpthemachieveself-sufficiency.

Thefollowingissuesandassociatedlinkageswereprioritized:

1. Housinga. ParkCityChristianCenter

2. Incomea. Localemployers(multiple)

3. Nutritiona. Tabitha’sWay

4. Healtha. CentroHispanob. IntermountainHealthCarec. GappmeyerClinicd. UtahCountyHealthClinice. ShareaSmile

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Descriptions

Priority#1:Housing

Housingwasthenumberoneissueareaidentifiedbynearlyeverygroupsurveyedorinterviewed.Assuch,itwasalsogivenhighestprioritybytheprioritizationcommittee.WhilethereislittlethatCASFBcandodirectlytomakemoreaffordablehousingavailable,agencystaffwillcontinuetoparticipateinadvocacyandcommunityworkgroupsonhousingissues.Wewillcontinuetoofferourcurrenthousingservices,includingrentalassistanceforevictionprevention,rentaldepositassistance,emergencymotelvouchers,andhomebuyereducationandcounselingservices.Wewillalsoincreaseoureffortstoinvolveclientsforwhombadcreditisahousingbarrierinourfinancialcoachingservices.Inthenearfuture,CASFBwillhireforthenewpositionofLandlordOutreachSpecialisttoworkwithlocallandlordstoovercomesomeofthebarriersthatourclientsfaceinobtaininghousing.

WewillcontinuetoreferclientstolocalhousingauthoritiesandtotheFoodandCareCoalitionforservicesthatwecannotprovide.WealsohopetoextendourhousingservicesinSummitCountythroughanewpartnershipwiththeParkCityChristianCenter.

Priority#2:Income

Income/UseofIncomewasalsoconsistentlyrankedasahigh-needissueineverygroupsurveyedorinterviewed.Assuch,itwasgivenhighpriorityintheprioritizationprocess.AlthoughCASFBisunabletocontrolissuessuchasthecliffeffectandtheavailabilityoflivablewages,theagencywillcontinuetoengageinadvocacyontheseissuesinconjunctionwithorganizationssuchasArriveUtah,CAPUtah,andtheCirclesBigViewCommittee.Wealsoplantoexpandourfinancialcoachingservices,possiblybypartneringwithlocalemployersoflow-wageearnerstomakefinancialcoachingavailableonsite.

Priority#3:Nutrition

Duringtheprioritizationprocess,itwasrecognizedthatCASFBdoesnotcurrentlyhavetheresourcestomakemajorchangestoitsservices.Ourroleinthecommunityistobringinclientsandserveasabridgetoamultitudeofservicesthatcanassistwithself-reliance.Currently,ourprimarywayofachievingthisgoalistoprovidefoodpantryandfoodbankservices,andserveasabridgeforclientswhousethoseservices.Assuch,wewillcontinuetoprioritizeournutritionservices.

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Toextendourfoodbank/foodpantryservicesfurther,weplantomaintainthepartnershipsthatwehaveanddevelopstrongerpartnershipswithotherfoodpantryorganizationssuchasTabitha’sWay.

Priority#4:Health

Thecommunityissuerankingsandpercentagesofclientsreportingunmethealth,mentalhealth,substanceabusetreatment,anddentalneedsshowedthathealthisahighpriorityissueinthecommunity.AlthoughCASFBdoesnotprovideanyhealth-relatedservicesdirectly,ouragencyhasestablishedmanypartnershipstoassistourclientsinobtainingservices.TheagencynowhasaWasatchMentalHealththerapistonsiteacoupleofdayseachweek.Wealsohaveawidenetworkoforganizationstowhichwereferclientsinneedofservices.Inthenearfutureweplantoaddnewpartnerstothisnetwork,includingCentroHispano,IntermountainHealthCare,GappmeyerClinic,theUtahCountyHealthClinic,andShareaSmile.

OthersforConsideration

EDUCATION

Thecommunityhasmanyissuesregardingeducationthatarenotwithinthescopeoftheagency.Someoftheissuesincludealackofthefollowing:

1) Understandingofhowsystemsofhighereducationandvocationaltrainingwork,andhoweducationpathsconnecttocareerpaths

2) Affordableoptionsforhighereducationandvocationaltraining3) Earlydetectionofneedsthatinterferewitheducationalprogress(K-12)

Theseissuesareaddressedbylocalpublicschooldistricts,colleges,vocationalschools,anduniversities.Wechosenottoemphasizethisissueastheneedisatleastbeingpartiallymetbyotherorganizations.Whilewewillnotaddresstheissuedirectly,wecurrentlypartnerwithprojectREAD-ESL,AdultEducation,UVUFinancialAid,andDWS.Wehopetohelpdeveloplinkageswithorganizationsthatcreateawarenessofandaccesstohighereducation,vocationaltraining,andcareerguidance.

EMPLOYMENT

Thefollowingemploymentissuesareoutsidethescopeofouragency’sservices:

1) Affordablechildcare2) Jobswithlivablewages,sufficient/stablehours,andbenefits

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3) Jobsforpeoplewithcriminalhistory,disabilityormentalhealthproblems,andothervulnerablegroups

However,CASFBdoeshaveexistingpartnershipswithDWS(onsiteworker),HeadStart,andotherorganizationsactivelyengagedinworkingontheseissues.TheagencyalsohasplanstoestablishtrainingsformajoremployersandlocalLDSself-reliancespecialistsinordertohelptheseindividualsbetterunderstandthenatureofpovertyandthusinteractmoreeffectivelywiththeirlow-incomeemployeesandclients.

TRANSPORTATION

WhileCASFBdoesprovidesometransportationassistanceintheformofbustokens,thefollowingtransportationissuesarebeyondourcurrentabilitiestoaddress:

1) Lackofpublictransportation(especiallyinSummitandWasatchCounties)2) LackoftransportationtoCASFBandotherservices3) Accesstofinancialassistanceforcarrepairs

Whilewehavechosennottoprioritizetransportationhighlyatthistime,CASFBwillcontinuetoexploreoptionsforassistingclientswithtransportationtoandfromourservices.Wewillalsoexplorethepossibilityofpartneringwithpro-bonomechanicservicestoprovidecarrepairassistancetoourclientsonalimitedbasis.Forotherneeds,wewillcontinuetoreferclientstoUnitedWayParatransit,UTA,andtheProvoBicycleCollective.

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Appendix1:HandoutsUsedinPrioritizationProcess

IssueRankingCharts

Respondentswereaskedtorankissuesaccordingtocurrentlevelofneedinourcommunity(1-highestpriority,12-lowest).Lowernumbersrepresenthigherpriority.RespondentswererecruitedfromPovertySummitattendeesandCirclesallies.

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Respondentswereasked:“Whichofthefollowingissuesdoyoufeelneedmoreattentioninthiscommunity?Pleasecheckallthatapply.”Highernumbersrepresenthigherpriority.

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ClientIssueRankingsbyCounty

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Income/UseofIncome

Needs,Barriers,andServiceGaps● FinancialManagementeducationandcoaching

○ Note:CASFBdoesofferthisservice,butthecommunityandourclientsappeartobeunawareofit.

● CliffEffect● LivableWage

PotentialSolutions● BetterpublicityforCASFBfinancialeducationandcoachingservices.● Advocacytoaddressthecliffeffect(policy)● Minimumwageincrease(policy)

Education

QuickFacts● Lackofeducationwasthemostfrequentlycitedcauseofpovertyinboth

communitymemberandcommunityleadersurveys.Clientsplacedlessimportanceontheneedforeducation.

Gaps/Needs● Understandingof(1)howsystemsofhighereducationandvocationaltraining

work,and(2)howeducationpathsconnecttocareerpaths● Affordableoptionsforhighereducationandvocationaltraining● Earlydetectionofneedsthatinterferewitheducationalprogress(K-12)

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PotentialSolutions● Improvedcareerpathguidanceforhighschoolstudents(andadults)● Fundingtomakehighereducationandvocationaltrainingaffordable● IncreasedK-12resourcesforat-riskyouth

Employment

QuickFacts● Topreasonsclientscitedforunemploymentinthecommunity:

○ Wagesaretoolow(43%)○ Disability,health,ormentalhealthproblems(41%)○ Transportation(35%)○ Criminalrecord(32%)○ Lackofeducation/training(25%)○ Lackofchildcare(23%)○ **Leastcommonlyselected:lackofjobsearchresources(9%)

● Clientswhoreportedhavingmorepeopletheycouldrelyonweremorelikelytobeemployedfull-time.

● 61%ofcommunityleaderssurveyedmarked“costofchildcare”asasignificantemploymentissueinthecommunity.Thiswasthemostfrequentlyselectedoption.About29%ofclientsintwo-parenthouseholdsreportedanunmetneedforchildcare.

Gaps/Needs● Affordablechildcare● Jobswithlivablewages,sufficient/stablehours,andbenefits● Jobsforpeoplewithcriminalhistory,disabilityormentalhealthproblems,and

othervulnerablegroupsPotentialSolutions

● Minimumwageincrease(policy)● Moreaffordablechildcareprogramsorsubsidies● Programsthatfocusonincreasingsocialcapital.

Housing

QuickFacts● Housing/lackofaffordablehousingwasthehighestrankedissueacrossnearly

allsurveysandrelevantsurveyquestions.● Overall,only31%ofCASFBclientsreportedbeingabletopaytheir

rent/mortgageontheirown.Gaps/Needs

● Moreaffordablehousing● Badcredit,criminalhistory,and/orapplicationfeespreventpotentialrentersfrom

accessinghousing,evenwhentheyhavedownpaymentassistance.● Homelessshelterandmoreemergency/transitionalhousing

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● GuidanceforpeoplesearchingforrentalhousingPotentialSolutions

● Localuniversitiesbuildmorestudenthousingsothataffordablehousingunitsintendedfordisadvantagedfamiliesarenottakenbystudents.

● Changesinlocalpoliciestoallowformoredensity,tinyhomes,andmother-in-lawapartments

● Morefundingorincentivesfortheconstructionofaffordablehousing● HomelessshelterinUtahCounty

Nutrition

QuickFacts● 76%ofclientssurveyedhavehadtimesinthelast12monthswhentheydidn’t

haveenoughmoneytobuyfood..(Itshouldbenotedthatthisisnotarepresentativesampleofthecommunity,asmostclientscometoCASFBforthefoodpantry.However,theresultsshowasignificantneedforourcurrentclientbase.)

● 52%saidtheywouldliketoknowmoreabout“lowcostmealplans.”Thiswasthehighestrankedoutof19options.(Itisworthnotingthatmostrespondentswerereceivingfoodpantryservices.)

Gaps/Needs● Enoughmoneytobuyfood

PotentialSolutions● Classesregardingnutrition,mealprep,andfoodbudgeting

Health

QuickFacts● 60%ofclientssurveyedreportedthatinthelast12monthstheyhadskipped

neededmedicalcarebecausetheycouldnotaffordit.● 69%ofclientssurveyedreportedhavingtroublepayingornotbeingabletopay

medicalbillsinthelast12months.● Evenamongclientswhoreporthavingsteady,full-timeemployment,lessthan

halfreporthavinginsurancethroughwork.Gaps/Needs

● Affordablehealthcare● Affordablementalhealthcare(currentpractitionerscannotmeetthedemand)● Affordablesubstanceabusetreatment(especiallylong-term)● Affordabledentalcare

PotentialSolutions● Policyadvocacyforhealthcarereform● Partnershipswithhealth,mentalhealth,dentalcare,(andinsurance?)providers

Transportation

QuickFacts

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● Only51%ofclientssurveyedintheCASFBlobbyreportedhavingreliabletransportation,while100%ofHBEclientsand90%ofCirclesclientsdid.

Gaps/Needs● Lackofpublictransportationoptions(especiallyinSummitandWasatch

Counties).● LackoftransportationtoCASFBandotherservices

PotentialSolutions● Advocateformorepublictransportation● Accesstofinancialassistanceforcarrepairs

CASFBServicesbyIssueAreaIncome● Emergencyassistance:hygienekits,clothingvouchers,furniturevouchers,etc● Financialcapabilitycoachingandinstruction(including$aveUPClub)● Referralstootherresources

Education● Circles:Allies,resources,connectionstoeducationalandtrainingresources● ReferralstootherresourcesEmployment● CaseManagement:referralsandgoal-setting● Commercialkitchenforentrepreneurs● (New)OnsiteDWSstaffavailabletomeetwithclientswaitinginlobbyHousing● Firstmonthanddepositrenthelp● Evictionpreventionrentalassistance● EmergencyMotelVouchers● Renters’rightsandresponsibilitiestraining● Homebuyereducationclasses● Homebuyerandmortgagereadinessone-on-onecoaching● ParticipateinrelevantcommitteesandworkgroupsNutrition● Foodintakecasemanagement● Regionalfoodbankandfoodpantries● Communitygardens● KidsNutritionPacks● Participateinrelevantcommitteesandworkgroups

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Health(Mentalhealth)● (New)PartnershipwithWasatchMentalHealth--onsitetherapist● Participateinrelevantcommitteesandworkgroups● Referralstootherresources

Transportation● Bustokensandgasvouchers● ParticipateinrelevantcommitteesandworkgroupsCommunityEngagement/KnowledgeofPoverty● CirclesBigView● BridgesOutofPovertytrainings● Participateinrelevantcommitteesandworkgroups

CurrentPrioritizationofResources

1.FoodBank(Nutrition)2.FamilyDevelopment(Income,Housing)3.Circles(Education/CommunityEngagement)4.Housing/Financial(LearningHousing/UseofIncome)5.Advocacy/CommunityEngagement(spansallissuearea

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Communityactionservicesandfoodbank

CommunityActionPlan2019

OrganizationsMission

CommunityActionServicesandFoodBankisdedicatedtofosteringself-relianceinindividuals,familyandthecommunity.

VisionStatement

Weenvisionvibrant,sustainablecommunitiesthroughoutUtah,WasatchandSummitCountieswhereeachresidenthas:Safeandaffordablehousing;Adequateeconomicopportunities;andPeopleintheirlifetheycancounton.

PrioritizedIssuesISSUESAREAS

Housingwasthenumberoneissueareaidentifiedbynearlyeverygroupsurveyedorinterviewed.Assuch,itwasalsogivenhighestprioritybytheprioritizationcommittee.WhilethereislittlethatCASFBcandodirectlytomakemoreaffordablehousingavailable,agencystaffwillcontinuetoparticipateinadvocacyandcommunityworkgroupsonhousingissues.Wewillcontinuetoofferourcurrenthousingservices,includingrentalassistanceforevictionprevention,rentaldepositassistance,emergencymotelvouchers,andhomebuyereducationandcounselingservices.Wewillalsoincreaseoureffortstoinvolveclientsforwhombadcreditisahousingbarrierinourfinancialcoachingservices.Inthenearfuture,CASFBwillhireforthenewpositionofLandlordOutreachSpecialisttoworkwithlocallandlordstoovercomesomeofthebarriersthatourclientsfaceinobtaininghousing.

Income/UseofIncomewasalsoconsistentlyrankedasahigh-needissueineverygroupsurveyedorinterviewed.Assuch,itwasgivenhighpriorityintheprioritizationprocess.AlthoughCASFBisunabletocontrolissuessuchasthecliffeffectandtheavailabilityoflivablewages,theagencywillcontinuetoengageinadvocacyontheseissuesinconjunctionwithorganizationssuchasArriveUtah,CAPUtah,andtheCirclesBigViewCommittee.Wealso

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plantoexpandourfinancialcoachingservices,possiblybypartneringwithlocalemployersoflow-wageearnerstomakefinancialcoachingavailableonsite.

Nutrition:Duringtheprioritizationprocess,itwasrecognizedthatCASFBdoesnotcurrentlyhavetheresourcestomakemajorchangestoitsservices.Ourroleinthecommunityistobringinclientsandserveasabridgetoamultitudeofservicesthatcanassistwithself-reliance.Currently,ourprimarywayofachievingthisgoalistoprovidefoodpantryandfoodbankservices,andserveasabridgeforclientswhousethoseservices.Assuch,wewillcontinuetoprioritizeournutritionservices.Toextendourfoodbank/foodpantryservicesfurther,weplantomaintainthepartnershipsthatwehaveanddevelopstrongerpartnershipswithotherfoodpantryorganizationssuchasTabitha’sWay.

Health:Thecommunityissuerankingsandpercentagesofclientsreportingunmethealth,mentalhealth,substanceabusetreatment,anddentalneedsshowedthathealthisahighpriorityissueinthecommunity.AlthoughCASFBdoesnotprovideanyhealth-relatedservicesdirectly,ouragencyhasestablishedmanypartnershipstoassistourclientsinobtainingservices.TheagencynowhasaWasatchMentalHealththerapistonsiteacoupleofdayseachweek.Wealsohaveawidenetworkoforganizationstowhichwereferclientsinneedofservices.Inthenearfutureweplantoaddnewpartnerstothisnetwork,includingCentroHispano,IntermountainHealthCare,GappmeyerClinic,theUtahCountyHealthClinic,andShareaSmile

-------Otherissuesnotprioritizedandwillnotbefurtherevaluatedinthisdocument

Education

Thecommunityhasmanyissuesregardingeducationthatarenotwithinthescopeoftheagency.Someoftheissuesincludealackofthefollowing:

1) Understandingofhowsystemsofhighereducationandvocationaltrainingwork,andhoweducationpathsconnecttocareerpaths

2) Affordableoptionsforhighereducationandvocationaltraining

3) Earlydetectionofneedsthatinterferewitheducationalprogress(K-12)

Theseissuesareaddressedbylocalpublicschooldistricts,colleges,vocationalschools,anduniversities.Wechosenottoemphasizethisissueastheneedisatleastbeingpartiallymetbyotherorganizations.Whilewewillnotaddresstheissuedirectly,wecurrentlypartnerwithprojectREAD-ESL,AdultEducation,UVUFinancialAid,andDWS.Wehopetohelpdeveloplinkageswithorganizationsthatcreateawarenessofandaccesstohighereducation,vocationaltraining,andcareerguidance.

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Employment

Thefollowingemploymentissuesareoutsidethescopeofouragency’sservices:

1) Affordablechildcare

2) Jobswithlivablewages,sufficient/stablehours,andbenefits

3) Jobsforpeoplewithcriminalhistory,disabilityormentalhealthproblems,andothervulnerablegroups

However,CASFBdoeshaveexistingpartnershipswithDWS(onsiteworker),HeadStart,andotherorganizationsactivelyengagedinworkingontheseissues.TheagencyalsohasplanstoestablishtrainingsformajoremployersandlocalLDSself-reliancespecialistsinordertohelptheseindividualsbetterunderstandthenatureofpovertyandthusinteractmoreeffectivelywiththeirlow-incomeemployeesandclients.

Transportation

WhileCASFBdoesprovidesometransportationassistanceintheformofbustokens,thefollowingtransportationissuesarebeyondourcurrentabilitiestoaddress:

1) Lackofpublictransportation(especiallyinSummitandWasatchCounties)

2) LackoftransportationtoCASFBandotherservices

3) Accesstofinancialassistanceforcarrepairs

Whilewehavechosennottoprioritizetransportationhighlyatthistime,CASFBwillcontinuetoexploreoptionsforassistingclientswithtransportationtoandfromourservices.Wewillalsoexplorethepossibilityofpartneringwithpro-bonomechanicservicestoprovidecarrepairassistancetoourclientsonalimitedbasis.Forotherneeds,wewillcontinuetoreferclientstoUnitedWayParatransit,UTA,andtheProvoBicycleCollective.

BARRIERSTOEXITINGPOVERTY/CAUSESOFPOVERTYINPRIORITYAREAS

Housing:Lackofaffordablehousingintheareaisbothacauseofpovertyandabarriertoexitingpoverty.Reasonsbehindthehousingshortageincludesignificantpopulationgrowthinthearea(housingsupplyisnotkeepingupwithdemand),growthoflocaluniversitieswithoutanincreaseinstudenthousingtomeettheneed,policiesthatlimithousingdensity,andtendencyofbuilderstofocusonluxuryhousingforhigher-incomefamilies.CASFBclientsalsoreportthat

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badcredit,criminalhistory,andhighapplicationfeespreventpotentialrentersfromaccessinghousing,evenwhentheyhavesufficientincomeanddownpaymentassistance.

Income/UseofIncome:Acrossallgroupssurveyedorinterviewed,respondentsexpressedsignificantconcernregardinglowwagesandthe“cliffeffect.”Thecliffeffectreferstotheproblemindividualsfacewhentheirincomeimprovesenoughtodisqualifythemforservicesandassistance,butnotenoughtoallowthemtoliveindependentlyofthatassistance.Lowwagesareaprimarycauseofpoverty,andthecliffeffectisasignificantbarriertoexitingpovertyforthosereceivingassistance.

Nutrition:Ouranalysisuncoverednoevidenceofnutritionaldeficitsbeingcausedbylackofaccesstofoodinfrastructure.Instead,nearlyallsignspointtolackofsufficientincomeasthemaindriveroffoodinsecurity,withlackoftime/energyformealpreparationasacontributingfactor.Aspertainingtonutrition,insufficientincomeisbothacauseofpovertyandabarriertoexitingpoverty.

Health:Ourfindingsrevealedcostofhealthcareandhealthinsurancetobebothsignificantcausesofpovertyandsignificantbarrierstoexitingpoverty.Reportsindicatethatmorethanhalfofallbankruptciesnationallyarecausedbymedicalbills.Forourclients,lackofhealthcaretiesintoemploymentissues.Clientsreportdifficultyinfindingfull-timejobswithhealthcarebenefits.Infact,evenamongclientswhoreporthavingsteady,full-timeemployment,lessthanhalfreportedhavinginsurancethroughwork.Ascomparedtoclientsongovernmentinsurance,privatelypurchasedinsurance,ornoinsurance,clientswhohadinsurancethroughworkwerelesslikelytosaytheyhadskippedneededmedicalcarebecausetheycouldnotaffordit.Withoutaccesstoneededmedicalcare,clients’employmentopportunitiesdecrease,trappingtheminacycleofpoverty.Rootcausesofhighhealthcareandinsurancecostsaregenerallyrecognizedtoresideatamacroeconomiclevel,beyondthereachofdirectactionbyouragency.

GAPSINSERVICES/UNMETNEEDSINPRIORITYAREAS

Housing:Lackofaffordablehousingwasclearlythemostcommonlymentionedservicegap/unmetneed.Inaddition,manysurveyrespondentsalsomentionedthatthelackofahomelessshelterandsufficientemergency/transitionalhousingisamajorservicegapinUtahCounty.

Income:Bothcommunityleadersandlow-incomeindividualsmentionedaneedforfinancialmanagementeducation,thoughcommunityleadersmentioneditmorefrequentlythanlow-incomeindividuals.OfCASFBclients,27.7%ofthosecominginforfoodoremergencyfinancialassistancereportedanunmetneedforfinancialknowledgeandskills,while50%ofCirclesclientsand81.8%ofHomebuyer/FinancialEducationclientsreportedthisneed.Fromthisresult,weconcludethat(1)immediatestabilizationisnecessarybeforeclientscanfocusonlong-termfinancialskill,and(2)forsomeclients,exposuretofinancialeducationcanincrease

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thedesiretolearnmore.CASFBdoesprovidefinancialeducationservices,butourfindingsshowthattheseservicesneedtobebetterpublicized.

Toaddresstheissuesoflowwagesandthecliffeffect,low-incomecommunitymemberssuggestedthatmorebasicneeds(suchashousing)bemadeavailableonaslidingscaleasapercentageofincome.Thatway,theywouldbeaffordabletopeoplewithlowwages,andthosepeoplewouldnotfaceharsh,suddenpenaltiesforimprovingtheirsituation.

Nutrition:67%ofCASFBclientssurveyedreportedanunmetneedforfood.(Thisfindingshouldnotbeinterpretedasrepresentativeofthecommunityatlarge,asthemajorityofclientssurveyedwerewaitingforfoodpantryservicesatthetime.)ThisfindingindicatesthatCASFBcontinuestoprovideanimportantservicetoitsclients.FoodBankstaffmembersnotedthattherearegapsinfoodpantryservicesinnorthUtahCountyandsouthUtahCountythatwearenotgeographicallypositionedtomeet.Theyalsonotedthelackofawell-runmobilefoodpantrysystem.Communityleadersfrequentlysuggestedclassesregardingnutrition,mealprep,andfoodbudgeting.InCASFB’s2018clientsurvey,52%ofrespondentssaidtheywouldliketoknowmoreabout“lowcostmealplans.”Thiswasthehighestrankedoutof19options.Theseclassesarealreadyofferedelsewhereinthecommunity,thoughitappearstheycouldbebetterpublicized.

Health:Theunmetneedsinthisareaaresignificant.AccordingtotheUtahDepartmentofHealth,costwasabarriertohealthcareinthepastyearfor10.3%ofUtahCountyadults(8.4%ofWasatchCountyadultsand12.1%ofSummitCountyadults).AmongCASFBclientssurveyed,thenumbersaremuchhigher.60%ofclientsreportedthatinthelast12monthstheyhadskippedneededmedicalcarebecausetheycouldnotaffordit.69%ofclientsreportedhavingtroublepayingornotbeingabletopaymedicalbillsinthelast12months.49%ofclientsreportedacurrentunmetneedfordentalcare.Respondentsacrossallsurveygroupsconsistentlyreportedgapsinaffordablehealthcareservices,affordablementalhealthservices,affordablesubstanceabusetreatment(especiallylong-termtreatment),andaffordabledentalcareservices.Respondentsalsomentionedashortageofmentalhealthpractitionersinthearea,resultinginlongwaitlistsfortherapyandothercare.

LINKAGES/PARTNERSHIPS/RESOURCES

Housing:

DirectAction:

CommunityActiondoesnotcurrentlyhavethecapacitytoengageintheconstructionormaintenanceofnewaffordablehousingunits,shelters,oremergency/transitionalhousing.

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However,wedoreceivefinancialresourcesthatenableustoprovidehousinginotheragencies’projects.Forexample:CASFBrentsafamilyapartmentintheProvoCityHousingAuthority’sSkylineNorthApartment.

CASFBparticipatesintheValleyVisioningproject(determininggrowthpatternsforthenextseveraldecades),ProvoCityCouncilAd-hocHousingCommittee,andtheMountainlandContinuumofCare.CASFBalsoadministerstheUtahHousingFirstFundwhichprovidessmallamountsofmoneytoclientsforapplicationfeesordeposits.

LinkagestoDevelop:

CASFBwillstrengthenlinkagestotheContinuumofCareandstateresourcesinordertoseekmorefundingforvarioushousingprojects.CASFBwillpartnerwiththeParkCityChristianCentertoprovidebetteraccesstohousingresourcesinSummitCounty.

CASFBwilladvocateforlawsthatmakeitdifficultforlow-incomehouseholdstoobtainhousing.ItwillpartnerwithArriveUtahandotherentities.

CASFBwillstrengthenrelationshipwiththeProvoCityHousingAuthorityinordertoaccessadditionaltransitionalhousingunits.

CASFBwillcontinuetoparticipateincoalitionsdesignedtoincreaseawarenessfortheneedforavarietyofhousingproducts.

Income:

DirectAction:

CASFBwillhireanadditionalhousing/financiallearningcounselortohelpoperatetheagency’sFinancialLearningCenter.TheFLCprovidesresourcesandcoachingtohelpclientsprepareforhomeownership.

CASFBwillinvestigatethepossibilityofcreatingasocialenterprisewhereitpartnerswithemployerstoprovideon-sitefinancialcounselingforemployees.

CASFBwillcontinueitsSaveUpClub:anincentiveprogramforclientstocreatea$1000emergencyfund.

CASFBwillcontinuetopartnerwithProvoandOremCitytoprovideutilityassistance.Dependingonthesituation,assistanceistiedtoclientsreceivingbudgetcounseling.

CASFBwillpartnerwithBYULawSchoolstudentstoprovidefreelegalconsultationsforclients.

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Linkagestodevelop:

Strengthenpartnershipswith211,DWS,HEATandotherstobetterpublicizeCASFB’sFinancialLearningCenter.

CASFBwillengageinadvocacyworkregardingthecliffeffect,minimumwage,andpaydaylendingpoliciesinconjunctionwithArriveUtah,theCirclesBigViewCommittee,CAPUtah,theCrossroadsUrbanCenter,andVoicesforUtahChildren.

CASFBwilldeveloppartnershipswithfinancialinstitutionsandcreditunionstocreatelowcostemergencyloanfundsforfamiliesincrisis,asanalternativetopaydaylending.(Thisisalong-termeffortthatmaytake3-5yearstodevelop.)

CASFBwillseeksubstantiallongtermfundingtosupportitsCirclesInitiative.ItwillpartnerwithArriveUtah.

Nutrition:

DirectAction:

CASFBwillcontinuetoprovidefoodthroughitsthreepantriesand50+partnerorganizations.

CASFBwillcontinueitspartnershipwithUtahnsAgainstHungertopromoteSNAPprogramparticipation

CASFBwillcontinuetoworkwithUSUExtensioninprovidingrecipes,etc.tofoodbankclients.

CASFBwillcontinuetopartnerwithlocalHeadStartsandschooldistrictstoprovide1500+/weeknutritionpackstochildren.

CASFBwillfurtherresearchneedsforamobilepantry.

Linkagestodevelop:

CASFBwillrentafacilityfromKamasCitytooperateourfoodpantryservices.CASFBwillpartnerwithTabitha’sWaytoprovidebetterfoodpantryaccesstotheSaratogaSprings/EagleMountain/westLehiarea.

CASFBwillpartnerwithUSUExtensionandotherstooffernutritioncounseling/classes.

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Health:

DirectAction:

Becauseofitsnature,CASFBdoesnotprovidedirecthealthservices.Nearlyallactionsarereferral-based.CASFBisprovidingWasatchMentalHealthwithofficespaceforanLCSWtobeattheagencyonceaweek.IntermountainHealthcareandCASFBareintheprocessofcreatingaplanwheremedicalschoolresidentscanlocateatCASFB.

Linkagestodevelop:

CASFBwillpartnerwithGappmeyerClinicresidentstodirectclientstoneededhealthcareservicesandresources.

CASFBwilladvocateforsolutionstothehighcostsofhealthcare.CASFBwillpermitUtahCountyHealthClinicwillholdvaccinationclinicsatCASFB.CASFBwillreferclientswhoneeddentalcaretoShare-a-Smile.CASFBwillstrengthenrelationshipwithIntermountainHealthCaretoprovidebasichealthchecksatCASFBmorefrequently.CASFBwillreferSpanish-speakingclientstoCentroHispanoforeducationandguidanceregardinghealth,youthhealtheducation,HIVtesting,andtobaccopreventioneducationespeciallytargetedtotheHispanicpopulation.

IntermountainHealthcarehasjustcreatedalargegrantprogramwheresocialserviceagenciesandhealthorganizationscanpartnertoaddresssocialdeterminentsofhealth.CASFBintendstopartnerwithanorganizationandapplyforfundingintheFallof2020.

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Goals(ROMA2019)

NationalGoal# GoalType Goal

NationalPerformanceIndicators

IdentifiedIssues

CurrentServicesandActivitiesAddressingNeeds

1 IndividualsandFamiliesGoal

Individualsandfamilieswithlowincomesarestable

andachieveeconomicsecurity

FNPI3aFNPI3bFNPI7aFNPI5z1

(foodsecurity)

LowIncomeHouseholdsareunabletomeetbasicneedsshortorlongterm.

DepositAssistance,UtilityAssistance,FinancialLiteracy,CaseManagement,VITA,EmploymentSupports,EducationalReferrals,CommunityGardens

2IndividualsandFamilyGoal;

CommunityGoal

Lowincomehouseholdsareabletomaintainsafeandaffordablehousing

FNPI4bFNPI4cFNPI4dFNPI3fCNPI4a

Lowincomehouseholdsareunabletomaintainsafeandaffordablehousing.

Deposit/RentalAssistance,LandlordOutreach,RapidRehousing,EmergencySheltering,TransitionalSheltering,

3 IndividualsandFamilyGoal

Lowincomehouseholdsincreasetheiremploymentandotherincome

FNPI1bFNPI1cFNPI3dFNPI3h

Lowincomehouseholdsdonothaveenoughincome.

Employmentsupports,DWSonsite,RapidRehousing,CirclesInitiative,CommercialKitchen

4 IndividualsandFamilyGoal

Individualsandfamilieshaveaccesstotheresourcestolivethehealthiestlivespossible

FNPI5aFNPI5bFNPI5cFNPI5d

Lowincomehouseholdsdonothaveadequateaccesstophysicalandmentalhealthresources.

ReferralstoCommunityHealthConnect,WasatchMentalHealth,Intermountainfacilities,FamilySupportandTreatmentCenter,UtahCountyHealthDepartment,andMountainlandCommunityHealthCenter.

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Goal#1PriorityIssue(Gap,Need,Cause,

barrier,linkage,

partnership)

GoalSpecific

MeasurableAttainableRealistic

Time-bound

Output-serviceoractivity

youwillconduct

-IdentifyTimeframe-Identifythe#of

clientsserveorthe#orunitsoffered

Outcome-Indicator

-Projected#or%of

clientswhowillorare

expectedtoachieve

eachoutcome

MeasureHowyou

willmeasure

theoutcome

andits

impact

LinkageorPartnershipListalinkageor

partnershipyouwill

usetomeetthisgoal.

Nutrition-Lowincome

householdsarenotabletomeetbasicneedslong-term

ShortTerm:Lowincomehouseholdsarenotabletomeetbasicneedsshort-term

ShortTerm

(1-Year)

8200individualswillreceivecasemanagement/foodintake.2,500individualswillreceiveinformationandreferral.20individualswillreceivethriftstorevouchers.8200individualswillreceiveemergencyfoodservicesfrompantries.

ShortTerm

FNPI3a-2000individualswillhavethecapacitytomeetbasicneedsfor90daysFNPI3b–900individualswillhavethecapacitytomeetbasicneedsfor180daysFNPI7a-200individualswillhaveachievedoneormoreoutcomesFNPI5z.1(FoodSecurity)-8,200individualswillincreasefoodsecurity.

BaselineMatrixandclientoutcomedatatrackingsheets/CAP60-HMISdatabases–

UtahFoodBank,MailCarriers,ChurchofJesusChristofLatter-daySaints,USDAFoodCommodities,StateofUtah,PrivateDonations,CommunityFoodDrives,211Utah,SeniorCenters,Schools,Faith-basedgroups,othernon-profits

LongTerm:LowIncomehouseholdsarenotabletomeetbasicneedslong-term(SelfSufficiency)

LongTerm(3

years)

24,600duplicatedindividualswillreceivecasemanagement.7,500duplicatedindividualswillreceiveinformationandreferral.

LongTerm

FNPI3a–6,000individualswillhavethecapacitytomeetbasicneedsfor90days.FNPI3b-2700individualswillhavethecapacitytomeetbasicneedsfor180days.

SAME SAME

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60individualswillreceivethriftstorevouchers.24,600individualswillreceiveemergencyfood.pantriesoverthreeyears.

FNPI7a-600individualswillhaveachievedoneormoreoutcomes.FNPI5z.1(FoodSecurity)-24,600individualswillincreasefoodsecurity.


barrier,linkage,

partnership)

GoalSpecific


Time-bound

Output-serviceoractivityyou

willconduct



Outcome-Indicator

-Projected#or%of

clientswhowillorare

expectedtoachieve

eachoutcome

MeasureHowyou

willmeasure

theoutcome

andits

impact


partnershipyouwill

usetomeetthisgoal.

Lowincomehouseholdsareunabletomaintainsafeandaffordablehousing

ShortTerm


ShortTerm

(1-Year)

230individualswillreceiverentpayments.50individualswillreceivesecuritydeposits.48individualswillreceivetenantrightseducation.56individualswillreceiveutilitypayments.10individualswillreceiveutilitydeposits.15individualswillreceivemoveinboxes.

ShortTerm

FNPI4b-230individualswillobtainsafeandaffordablehousing.FNPI4c–200individualsmaintainsafeandaffordablehousingfor90days.FNPI4d-150individualsmaintainsafeandaffordablehousingfor180days.FNPI3f-55individualswillpurchaseahome.CNPI4a-15newhousingunitswillbeavailableforthehomeless

CAP60-HMISdatabases–

MountainlandContinuumofCare,ChurchofJesusChristofLatter-daySaints,ProvoCityHousingAuthority,Municipalities,HousingAuthorityofUtahCounty,Self-HelpHomes,HabitatforHumanityofUtahCounty,WasatchMentalHealth,UtahHousingCoalition,NeighborworksMountain

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200individualswilltakehomebuyereducationclasses.400individualswillreceiveemergencyshelterservices.15chronicallyhomelessindividualswillobtainpermanenthousing

CountryHomes,BYULawSchool

LongTerm


LongTerm(3

years)

690individualswillreceiverentpayments150individualswillreceivesecuritydeposits144individualswillreceivetenantrightseducation168individualswillreceiveutilitypayments30individualswillreceiveutilitydeposits45individualswillreceivemoveinboxes.1200individualswillreceiveemergencyshelterservices.15chronicallyhomelessindividualswillobtainpermanenthousing

LongTerm

FNPI4b-690individualswillobtainsafeandaffordablehousing.FNPI4c–600individualsmaintainsafeandaffordablehousingfor90days.FNPI4d–450individualsmaintainsafeandaffordablehousingfor180days.FNPI3f-165individualswillpurchaseahome.CNPI4a-35newhousingunitswillbeavailableforthehomeless

CAP60-HMISdatabases–

SAME

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barrier,linkage,

partnership)

GoalSpecific


Time-bound


youwillconduct



Outcome-Indicator

-Projected#or%of

clientswhowillorare

expectedtoachieve

eachoutcome

MeasureHowyou

willmeasure

theoutcome

andits

impact


partnershipyouwill

usetomeetthisgoal.


ShortTerm


ShortTerm(one

year)

1,000individualswillhavetheirtaxreturnpreparedthroughVITA332individualswillreceivetransportationservices170individualswillreceivebirthcertificate/IDassistanceforemploymentsupport110willincreasetheirsavings

ShortTerm

FNPI1b–200unemployedadultswillobtainemploymenttogainskillsorincome.FNPI1c–150adultswillmaintainemploymentfor90days.FNPI3d-110individualswillincreasetheirsavings.FNPI3h-50individualswillreportimprovedfinancialwell-beingbecauseoftheirinteractionwithCommunityAction.

CAP60databaseClientInterviews

UtahValleyUniversity,MATC,BYU,ChurchofJesusChristofLatter-daySaints,UtahTransitAuthority,AAAFairCredit,DWS,WasatchMentalHealth(employmentsupport),OremCity,CirclesUSA

LongTerm


LongTerm(three

years)

510individualswillreceivebirthcertificate/IDforemployment996willreceivetransportationservices1000individualswillhavetheirtaxreturnpreparedthroughVITA

LongTerm

FNPI1b–600unemployedadultswillobtainemploymenttogainskillsorincome.FNPI1c-450adultswillmaintainemploymentfor90days.FNPI3d-330individualswill

CAP60databaseClientInterviews

SAME

76

330individualswillincreasetheirsavings

increasetheirsavings.FNPI3h-150individualswillreportimprovedfinancialwell-beingbecauseoftheirinteractionwithCommunityAction.


barrier,linkage,

partnership)

GoalSpecific


Time-bound


youwillconduct



Outcome-Indicator

-Projected#or%of

clientswhowillorare

expectedtoachieve

eachoutcome

MeasureHowyouwill

measurethe

outcomeand

itsimpact


partnershipyouwill

usetomeettfacethis

goal.

Lowincomehouseholdsdonothaveadequateaccesstophysicalandmentalhealthresources.

ShortTerm

Lowincomehouseholdsdonothaveadequateaccesstophysicalandmentalhealthresources

ShortTerm(1

year)100individualswillparticipateinthecommunitygardenprogram.15individualswillparticipateinUSUExtensionnutritionoutreach20individualswillreceivereferralsforphysicalhealthneeds50individualswillreceivereferralsorseetheon-siteLCSW.75individualswillparticipatein

ShortTerm

PI5a-100individualswilldemonstrateincreasednutritionskills.

PI5b-75individualswilldemonstrateimprovedphysicalhealthandwell-being.

PI5c-50individualswilldemonstrateimprovedmentalandbehavioralhealthandwell-being.

FNPI5d-200 individualswillimproveskills

CAP60ClientInterviews

IntermountainHealthcare,CommunityHealthConnect,MountainlandCommunityHealthCenter,WasatchMentalHealth,FamilySupportandTreatmentCenter,DepartmentofWorkforceServices,UtahCountyHealthDepartment,USUExtensionService,PrivateVolunteers

77

theCirclesInitiative

relatedtotheadultroleofparents/caregivers.

LongTerm

Lowincomehouseholdsdonothaveadequateaccesstophysicalandmentalhealthresources

LongTerm(3

years)

300individualswillparticipateinthecommunitygardenprogram.45individualswillparticipateinUSUExtensionnutritionoutreach60individualswillreceivereferralsforphysicalhealthneeds150individualswillreceivereferralsorseetheon-siteLCSW.250individualswillparticipateintheCirclesInitiative

ngTerm

PI5a-300individualswilldemonstrateincreasednutritionskills.

PI5b-225individualswilldemonstrateimprovedphysicalhealthandwell-being.

PI5c-150individualswilldemonstrateimprovedmentalandbehavioralhealthandwell-being.

FNPI5d-600individualswillimproveskillsrelatedtotheadultroleofparents/caregivers.

CAP60ClientInterviews

SAME

78

Community Needs Assessment 2019€¦ · Payday Loans / Predatory Lending Individuals & Families in...

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