Community IT Innovators - Office 365 vs. Google Apps 101812
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Transcript of Community IT Innovators - Office 365 vs. Google Apps 101812
Cloud Showdown
Presenter: Matthew Eshleman
October 18, 2012
Community IT Innovators Webinar Series
Webinar Tips
• Ask questions Post questions via chat f
• Interact Respond to polls during webinar ff
• Focus Avoid multitasking. You may just miss the best part of the presentation : )
About Community IT Innovators Community IT Innovators partners with nonprofits to help them solve their strategic & day-to-day IT challenges. • Strategic – Proactive approach so you can make IT decisions that support
your mission and grow with you
• Collaborative – Team of over 40 staff who empower you to make informed IT choices
• Invested – We are committed to supporting your mission, and take care of your IT network as if it were our own
• Nonprofit focus - Worked with over 900 nonprofits since 1993
About the Presenter
Matthew Eshleman Director of Professional Services Community IT Innovators [email protected] 202-449-6711 @meshleman
Agenda
• Why Migrate?
• Develop Requirements
• Case Study
• Comparison – Office 365
– Google Apps
• Training
• Q&A
Why Migrate
• Improved uptime and access to resources
• More features than you could provide in house
• Reduced capital costs
• Focus on usability instead of maintenance
Develop Requirements
• How does your organization work?
• Data ownership
• Security & Privacy
• Uptime and Availability
• Recovery Point, Recovery Time, Retention
• Migration Plan
• What happens if the internet breaks
• Ongoing costs
Comparison
Google Apps
• Embrace the browser
• Tags
• Conversations
• Basic calendaring
• Cloud
• Easy external collaboration
• Flexible data storage
• Search
Office 365
• Outlook
• Folders
• Individual Messages
• Advanced calendaring
• Hybrid
• Internal collaboration
• Structured data storage
• Browse
Case Study – Office 365
• 20 person org
• Aging SBS 2003 server
• Local v Cloud
• Google Apps v Office 365
• Outlook + SharePoint deciding factors
• Reduced ongoing backup cost
• Improved business continuity
• Planning & Implementation = 25 hours
Case Study – Google Apps
• Charter School, 300 accounts
• In house Exchange 2003 server
• Heavily reliant on distribution groups
• Google Apps vs Office 365
• Cost of Google Apps & Education appealing
• New solution implemented for groups
• Planning & Implementation ~60 hours
Office 365 Best Practice
• Upgrade to Office 2010
• Develop Public Folder Migration Plan
• Review Bandwidth, 1.5 Mbps Upload minimum
• Enroll in Office 365 Trial
• Confirm use cases
• Schedule 1 time cutover
Office 365 Lessons Learned
The Good
• Non-profit pricing is available
• Real support included in “E” series packages
• Resource mailboxes not charged
• Provides familiar Outlook / OWA experience
• Good Offline Access
The not so good
• Single Sign on is excessively complex
• Requires migration from Public Folders
• Need to apply for non-profit discount
Google Apps Best Practice
• Start Application Process
• Run Trial to confirm level of training
• Review Bandwidth, 1.5 Mbps Upload min
• Develop Public Folder Migration Plan
• Provide end user transition guides
• Confirm use cases
• Schedule 1 time cutover
Google Apps Lessons Learned
The Good
• Embrace the browser
• Appealing to staff
• Easy single sign-on
• Great training resources
• 2 Factor Authentication
• Low cost
Not so great
• Approval can seem like a black hole
• Calendaring is much weaker than Outlook
• Folders to Labels migration is a mess
• Basic Offline access
Q&A?
Matthew Eshleman
Director of Professional Services
Community IT Innovators
www.citidc.com
@meshleman
SLA
Service Level Agreement (SLA) - The SLA records a common understanding about services, priorities, responsibilities, guarantees, and warranties
• Google Apps
• Office 365
Training
• Do a trial, plan, plan, plan
• Use existing resources
– Office 365, http://office.microsoft.com/en-us/videos/office-365-a-tour-for-users-HA102657904.aspx?redir=0
– Google Apps, http://learn.googleapps.com/outlook-users
What’s Next
Leverage SharePoint & Lync
Leverage Sites, Talk & G+
Reference Links
• http://www.techrepublic.com/blog/datacenter/google-apps-v-office-365-summary-which-is-better/5637?tag=btxcsim
• http://www.microsoft.com/en-us/office365/all-plans.aspx
• http://learn.googleapps.com/
• http://www.citidc.com/
Upcoming Webinar
Nov. 15: IT Trends for Nonprofits Looking Back at 2012 & Ahead at 2013
f
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Presenter:
Johan Hammerstrom
Vice President of Client Services
Community IT Innovators d
Next Steps
• Connect with us - Twitter, Google+, Linkedin and Facebook. http://www.citidc.com
• Provide feedback – Short survey after you exit the webinar. Be sure to include any questions that were not answered.
• Missed anything? – Link to slides & recording will be emailed to you.