Community Data Program Annual Report,...
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Community Data Program Annual Report 2016-2017
28 April 2017 1
Community Data Program (CDP)
Annual Report
2016-2017
Canadian Council on Social Development
For the period April 1, 2016-March 31, 2017
Prepared by the CDP Team
April 28, 2017
Contents Part 1 The use and value of the CDP .................................................................................................... 3
What is the Community Data Program? ....................................................................................... 3
What do Member Organizations get for their Membership Fee? ............................................. 3
The value-added of the CDP ........................................................................................................... 3
Part 2: Year in review, 2016-2017 ........................................................................................................ 5
2A Tasks accomplished during the 2016-2017 program year ..................................................... 5
SD1 Program leadership .................................................................................................................. 6
SD2. Purchase and access data ..................................................................................................... 9
SD3. Train people and build capacity ......................................................................................... 13
SD4. Share results within the network ....................................................................................... 16
SD5. Build and foster partnerships.............................................................................................. 18
2B Data acquisition: Schedule B, 2016-2017 ............................................................................... 20
2C Usage analytics for communitydata.ca ..................................................................................... 24
Usage targets ................................................................................................................................... 24
Table 2C.1: Summary of communitydata.ca usage ................................................................. 25
Table 2C.2: Downloads and users by Data Consortium ......................................................... 26
Table 2C.3: Top 20 data tables by number of downloads in 2016-17 ................................ 27
Table 2C.4: Top 20 data users by number of downloads in 2016-17 ................................. 28
2D Program budget, 2016-2017 ...................................................................................................... 29
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Community Data Program Annual Report 2016-2017
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Summary of revenue, 2016-2017 ............................................................................................... 30
Summary of expenses, 2016-2017 ............................................................................................. 32
Part 3: Plans for 2017-2018 ................................................................................................................. 33
3A Annual program workplan, 2017-2018 ..................................................................................... 33
PA1. Program Leadership .............................................................................................................. 33
PA2. Data Acquisition and Access ................................................................................................ 33
PA3. Training and Capacity Building ........................................................................................... 34
PA4. Networking and Communication ......................................................................................... 34
PA5. Program Administration ........................................................................................................ 35
3B Program communications plan ................................................................................................... 36
3C Data acquisition plan: Draft Schedule B, 2017-2018 ............................................................ 38
Making data available takes time ................................................................................................ 38
Schedule B is updated regularly ................................................................................................... 38
3D Program budget, 2017-2018 ...................................................................................................... 44
Program budget overview, 2017-2018 ....................................................................................... 44
Summary of revenue, 2017-2018 ............................................................................................... 45
Summary of expenses, 2017-2018 ............................................................................................. 47
The Community Data Program Team .................................................................................................. 48
Annex 1 Report of 2016 website improvement project .................................................................. 49
Annex 2 Strengthening Communitydata.ca Training & Capacity Building Resources .............. 51
Annex 3 December 2016 User Survey ................................................................................................ 66
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Part 1 The use and value of the CDP
What is the Community Data Program?
The Canadian Council on Social Development’s (CCSD) Community Data Program (CDP) is a
gateway to data for municipalities and community sector organizations. Members access
customized tables from Statistics Canada and other sources to get the evidence that supports
sound decisions and social development programs. Established in the mid-1990s, the CDP
provides members with low-cost access to a wealth of data products, valued at over $1 million.
Users monitor and report on social and economic development trends in their communities
contributing to social development initiatives. Member organizations form Community Data
Consortia. The communities they represent account for over half of the Canadian population.
What do Member Organizations get for their Membership Fee?
Data: Members enjoy direct access to all of the data for their consortium and to the data for all
other consortia across the country, through a secure website.
Training: Members receive training to help access data tables and use analytical tools in the
form of responsive technical support by the Community Data Program team.
Networking: Consortium Lead Organizations from across Canada meet on a regular basis,
while CDP members are part of a growing network of over 2,500 municipal and community
practitioners.
The value-added of the CDP
The CDP offers a combination of data products, analytical tools, and services that are unique in
Canada and exclusive to members of the CDP. These products, tools and services – described
below - have been developed over more than 15 years by and for municipal and community
sector practitioners. Protection of this unique combination of products, tools, and services has
been established by means of legal agreements and web-based security, limiting access to the
Program to members only. Each member is also required to adhere to terms and conditions of
membership and licensing agreements.
1. The Community Data Consortium Model
A Community Data Consortium is a grouping of organizations focused on the implementation of
a public service goal. Organizational membership in a Consortium includes a combination of
municipal and community sector organizations. The CDP is Canada’s largest and only national
network of community data consortia bringing together 350 municipal and community sector
organizations in over 30 urban and rural regions, representing municipal governments, local
United Ways, social planning councils, library, school and police boards, public health
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authorities, community health centres, non-profit housing corporations, and economic
development agencies, among others.
2. The Community Data Catalogue
The CDP is Canada’s only program focused exclusively on acquiring national data sets at the
smallest geographic levels available, including customized small area geographic boundaries.
The program has created a unique compendium of over 800 data products from over 20 public
and private sector data providers offering data at municipal and sub-municipal geographies.
3. The communitydata-donneescommunautaires.ca website
The website was designed for restricted and exclusive access by members of a community data
consortium. The site is Canada’s only members’ only web service offering restricted access to
data products focused exclusively on municipal and sub-municipal levels for all of Canada.
4. Customized community data tables
The CDP offers hundreds of data tables designed by and for municipal government and
community sector practitioners. Because they are created to reflect the unique needs of the
CDP’s municipal and community sector members, the combination of customized data tables
available to CDP members does not exist elsewhere in Canada.
5. Negotiated data access agreements with private sector data product providers
The CDP works closely with over 20 public and private data providers in order to negotiate
preferential pricing and licensing arrangements related to hundreds of customized data products
involving special orders, cross-tabulations, and unique geographic boundaries. CCSD has
negotiated unique agreements with private sector data providers, offering terms and conditions
unavailable to other clients. These terms and conditions offer liberal licensing provisions and
lower prices based on the non-profit Community Data Consortium model.
6. Value for Money
Every year, the CDP purchases data products and services valued at over $200,000. Members
of each consortium enjoy full access to all these and other program services, for the cost of their
annual CDP fee. The CDP’s capacity to minimize costs is based on the CCSD’s commitment to
deliver the program on a not-for-profit basis; the Consortium model which permits cost-sharing
among hundreds of organizations; and preferential licensing terms secured with data providers.
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Part 2: Year in review, 2016-2017
2A Tasks accomplished during the 2016-2017 program
year
This section provides an update on program activities, deliverables and milestones for the
period April 1, 2016 to March 31, 2017. These CDP achievements are structured in terms of the
program's following five Strategic Directions (SDs). Note that for 2017-2018, these SDs are
being reorganized and renamed Program Areas (PAs).
SD1 Program
leadership
Includes all activities involving CCSD senior management and board
participation in program activities, and development and maintenance
of the web-based program infrastructure.
SD2 Purchase and
access data
Includes planning for acquiring data tables; uploading and cataloguing
data tables; and ensuring data access by CDP users.
SD3 Train people
and build capacity
Includes responding to website usage questions, providing orientation
to the program tools, developing web-based training tools and working
with leads to deliver training and capacity building.
SD4 Share results
within the network
Includes general communication with and among CDP membership via
teleconferences, annual meetings, and webinar events. Evidence-
based reports created by members are posted to communitydata.ca
and ccsd.ca.
SD5 Build and
foster partnerships
Includes activities focused on broadening the number and diversity of
consortia and partners, and outreach to prospective sponsors to
ensure financial sustainability.
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SD1 Program leadership
Accomplished tasks Resources
1.1 Strategic Planning, work planning & budgeting
Deliverable: Annual work plan & budget ready for Annual Meeting
Annual workplan & budget for 2016/2017 were prepared by the
Program Team and approved by CCSD and the Program Steering
Committee, and presented at the Annual Program Meeting, held May
26 and 27, 2016 in Banff, Alberta.
A 2017-2018 draft workplan & budget were prepared by the Program
Team for review and approval by CCSD and the Program Steering
Committee. These documents will be tabled at the annual meeting of
25-26 May 2017.
A draft five-year vision and strategic plan was prepared, to be shared
with leads at the 2017 annual meeting.
Annual reports are
posted here:
http://communitydata.ca/
programresources
1.2 Finance & Accounting
Financial and accounting activities are led by CCSD’s manager of
finance. The CDP team collected invoicing instructions for
consortium and membership fees from new consortium leads.
1.3 CCSD-CDP Staff Team Meetings
Meetings take place as required basis between the CDP Lead and
members of the CCSD senior management team.
1.4 Communicate with webhost; backups; troubleshooting
Backups, troubleshooting and communication with the host of
http://communitydata.ca (iweb.com) occur regularly.
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SD1 Program leadership
Accomplished tasks Resources
1.5 Communitydata.ca Web Infrastructure Development/Upgrading
A major enhancement of communitydata.ca was carried out during
the program year. The project included four objectives:
1. Introduce a meaningful and intuitive site-wide and catalogue
search function
2. Make additional catalogue improvements to increase the use
of data by CDP members
3. Improve user tracking and reporting to support program
administration
4. Enhance information architecture & content to make better
use of the site resources
A Drupal specialist carried out the project between March 1 and
September 30, 2016. The total project budget envelope reflects the
amount identified in the 2016-2017 program budget.
Details on the web
development project
are included below in
Annex 1.
1.6 Integrate the CDP and CCSD Websites
No major work was undertaken during the program year. However,
the two lead web developers responsible for CCSD.ca and
communitydata.ca communicate as required to ensure that that the
two websites share a common look and feel and are fully cross-
referenced. Work on refreshing the design of the communitydata.ca
was deferred until the 2017-2018 program year.
See www.ccsd.ca
1.7 Prepare CCSD-Consortium MoAs
The current Memorandum of Agreement (MoA) template document,
including the Data terms of use (Schedule C) was updated in April
2017 and serves as the basis for agreements with prospective
consortia. Agreements with 21 consortia expired March 31, 2017. As
of April 2017, all consortia have confirmed that they will renew their
agreement. The Sudbury consortium has merged with the Rest of
Northern Ontario consortium to form the Northern Ontario
consortium. A total of 31 consortia are currently participating in the
CDP. In addition, the Montreal consortium is temporarily suspended,
while a new organization is in the process of confirming their role as
lead of the Wood Buffalo Consortium.
The MoA template
and Schedule C are
posted here:
http://communitydata.ca/
programresources
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SD1 Program leadership
Accomplished tasks Resources
1.8 Administer Organizational membership
As of March 31, 2017, CDP membership included 350 organisations
formally registered with the Program. This exceeds the estimate of
290 organizations projected to be part of the CDP by the end of
2016-2017. Organisational membership in the CDP has grown by
over 95% since the 2012/2013 program year, when it stood at 178.
1.9 Host & Coordinate Program Steering Committee
The Steering Committee (SC) informs strategic planning of the CDP
and ensures that the priorities of CCSD and the Program are
consistent. Current SC member are in their first year of a two-year
term. The SC includes 5 CDP consortium leads and two CCSD
board members. SC teleconferences take place one week ahead of
Leads meetings. The SC met on two occasions in 2016-2017: April
14, 2016 and October 11, 2016.
See
http://communitydata.ca/
steering
1.10 Prepare administrative reports
The CDP team produces the following reports:
• Monthly administrative reports for CCSD
• Bi-annual progress reports for the CCSD board
• Occasional reports for CCSD funders
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SD2. Purchase and access data
Accomplished tasks Resources
2.1 Data Acquisition Planning
Deliverable: Schedule B Updated and posted at communitydata.ca
The data order - Schedule B - for the period April 1, 2016-March 31,
2017 was prepared and approved by the Steering Committee and
tabled at the annual meeting in May 2016.
A draft version of Schedule B for 2017-2018 was prepared in April 2017
for review by the DPAWG and Steering Committee, to be tabled for
discussion at the annual meeting of May 25-26, 2016.
A User Survey was conducted in April 2016 to assess how members
use the data, what their capacity-building requirements are and to
solicit input for the web development project. The survey received 91
unique responses.
A survey of user needs was conducted in December 2016 in order to
profile member organizations and assess their data acquisition
priorities. The survey received 137 unique responses and contributed
to a better understanding of our members’ needs.
Schedule B is
posted at
http://communitydata.
ca/programresources
A report on the
2016-2017 User
Survey is provided
in Annex 3
2.2 Negotiate Data Acquisition & License Agreements
Deliverable: License/Data Sharing Agreements finalized with data
providers
Data sharing agreements for the 2016-2017 Schedule B were
undertaken with Statistics Canada for selected custom products.
Despite an agreement since 2014 with Citizenship & Immigration
Canada (CIC) regarding a license to disseminate the Permanent
Residents Rounded Count Research Data Cube, the CDP was
informed in September 2015 that CIC has discontinued distribution of
this product. Negotiations have begun with Immigration Refugees and
Citizenship Canada to have access to the product in exchange for
limited access to CDP catalogue products by Local Immigration
Partnerships.
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SD2. Purchase and access data
Accomplished tasks Resources
2.3 Monitor Data Acquisition
Deliverable: Schedule B Orders finalized and implemented
Schedule B for 2016-2017 includes 30 data products being sourced
from 10 organisations. The CDP team maintained communication with
all 10 data providers, notably Statistics Canada. All of the products
identified in Schedule B for 2016-2017 have been received and are
available from communitydata.ca.
All data products
acquired under
schedule B for
2016-2017 are
available at
http://communitydata.
ca/catalogue
2.4 Administer User Access
Deliverable: User registration system monitored, and usage reports
published online
As of March 31, 2017, the CDP supported a total of 1,585 individuals
registered as active CDP users. The total number of active users has
grown by 22% since March 31, 2016 (1,296) and by 161% since
January 2013 (607).
The CDP team uses real time reports of data usage by individual users.
These are shared with consortium leads as part of the annual report,
and made available upon request.
2.5 Upload Data Products
Deliverable: Data tables posted to FTP repository as they are acquired
Each data product received by the CDP is uploaded to the
communitydata.ca server.
2.6 Catalogue Tables
Deliverable: Data tables and files catalogued consistent with Schedule
B
Each table uploaded to the FTP is formatted, tagged, and posted to the
online catalogue for retrieval by registered CDP users.
See:
http://communitydata.
ca/catalogue
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SD2. Purchase and access data
Accomplished tasks Resources
2.7 Enhance web-based catalogue
Deliverable: Web development project launched on March 1, 2016
Improvements to the communitydata.ca catalogue and associated
analytics formed part of the web development project completed on
September 30, 2016. The project included a review and update of all
metadata associated with each of the 790 products housed at
communitydata.ca. In addition, all data products were organized by
theme and sub-theme, relying on terms familiar to policy analysts and
community developers. The resulting “Search by Theme” tool was
integrated into the web-based data catalogue
See Annex 1.
2.8 Host and coordinate Data Purchase & Access Working Group
(DPAWG)
Deliverable: Meetings coordinated and hosted
DPAWG helps the CDP team identify data needs, improve data access,
acquire data, and address related technical concerns. Four meetings
were held in 2016/17: 27 Jul/16, 28 Sep/16, 16 Nov/16, -02 Feb/17.
Meeting notes are
posted on
http://communitydat
a.ca/dpawg
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Infographic: Community Data Usage since 2012
Top 10 Downloaded Products (#downloads): #1 NHS Profile, 2011 (647)
#2 Census Profile, 2011 (610) #3 Age groups of primary hhd maintainer, hhd total income
groups, hsg tenure, shelter-cost-to-income ratio, hsg suitability, condition of dwelling, hhd type, NHS, 2011 (248)
#4 CPP Table 1, NHS, 2011 (218) #5 LFS Custom Table 1, 2012 (184)
#6 NHS Profile, 2011 - PR, CD, CSD, DA (all GNRs) (163) #7 Age and sex for the population, Census 2011 (157)
#8 Census Profile, 2006 (145) #9 Canadian business patterns, December 2014 (141)
#10 Target group profile of recent immigrants, 2011 (129)
value of downloaded products:
$1,085,224
# of member organizations:
339
# of unique product downloads:
2,097
Total # of downloads:
27,280
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SD3. Train people and build capacity
Accomplished tasks Resources
3.1 Responding to Day-to-Day Data User Inquiries
Deliverable: respond within 48 hours of receipt of inquiry
The CDP team responds in either official language to user requests for
a range of technical assistance, from finding a particular data table to
understanding the methodology behind a data product. The program
provides regular technical support by email and phone to all registered
users. For 2016-2017, the CDP received an average of 15.3 emails per
business day (a total of 3,427 emails from users and data providers,
including 2,547 from registered or prospective users).
Occasional bulletins notify all users regarding upcoming major events
and provide updates on the availability of tables from the
communitydata.ca catalogue. A total of 4 English-language bulletins
were published between April 1, 2016 and March 31, 2017. These
bulletins were distributed to approximately 1,600 newsletter subscribers
and were opened by an average of 21% of recipients.
3.2 Design & Deliver Program Orientation
Deliverable: Program orientation scheduled with all consortia
A formal program orientation was designed in 2012-2013, and is refined
on an ongoing basis. Each orientation is delivered to individual
consortia over a two-hour period using a webinar format, with up to 100
consortium members welcome to participate. All community data
consortia have received an orientation from the CDP Team, or have
delivered their own in-house orientation using CDP resources. Formal
orientation sessions are complemented by informal 30-45 minute
presentations delivered on an ad hoc basis.
Six program orientations were delivered to new consortia (Columbia
Basin-Boundary (x2), Kawartha Lakes, Nova Scotia) and consortia
under development (Perth-Huron and Erie-St. Clair).
Community Data
Program
orientation
presentation:
http://communitydata
.ca/programresource
s
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SD3. Train people and build capacity
Accomplished tasks Resources
3.3 Coordinate delivery of training & capacity building activities
Deliverable: Training Program for Analytical Tools scheduled
Training is offered to users that book a seat for Envision. A total of 11
consortia relied on the Envision licenses acquired by CCSD between
April 1, 2016 and March 31, 2017.
Four webinar events were held for CDP members during the 2016-2017
program year, offering in-depth guidance on selected data subjects by
experts in the field. Registration for two of these events exceeded
capacity for the webinar tool (100) and required a second webinar to be
offered:
• Updates to the Census 2016 (May 3, 2016; May 16, 2016)
• Indigenous populations in Calgary and Alberta: data sources
and resources (September 20, 2016)
• Annual Tax Filer Data T1 Family File – Methodology and Data
Outputs (January 18, 2017; February 1, 2017)
• Data Visualization Webinar (March 7, 2017)
Additionally, the CDP orientation session offered to the Erie-St. Clair
consortium on August 16, 2016 was opened to all CDP members as a
webinar event.
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SD3. Train people and build capacity
Accomplished tasks Resources
3.4 Develop Training Tools/Content
• An enhanced online catalogue, including a Search Data by
Theme option;
• A CDP Webinar Series offering unique insights into community
data products;
• Expanded community reporting resources, including a Do-It-
Yourself Community Infographics templates;
During the 2016-2017 program year, 10 DIY infographics were created
and made available from the Community Reporting Resources page.
These fillable PDFs enable consortium members to generate local
evidence-based stories using a template designed and disseminated by
CCSD.
A map-based data access tool was also developed during the past
program year to provide members an easy way to download data
variables for the DIY Infographics, popular data variables and selected
topics. A prototype version was launched in October 2017.
A Survey of Leads on the functioning of their consortium was conducted
in April 2016 and the results were shared with consortium leads at the
annual meeting.
Online training tools
are posted at
http://communityda
ta.ca/resources
The DIY Infographics
and prototype data
access map are
available at:
http://communityda
ta.ca/communityrep
ortingresources
Search Data by
Theme is available
at:
http://communityda
ta.ca/catalogue2
3.5 Training & Capacity Building Working Group
Deliverable: One tool developed & posted/linked at communitydata.ca
The Training and Capacity Building Working Group submits and
reviews ideas to improve the training and learning tools provided by the
program, to increase the capacity of the membership to make use of the
data and to produce research products, and to improve the website to
support the work of the membership. The working group members met
once by webinar/teleconference on November 29, 2016 and regular
updates to the group were provided to the group by email. Feedback on
new infographics and the map-based data access tool was solicited and
received from the group several times over the course of the program
year.
Training &
Capacity Building
Working Group
http://communitydata
.ca/tcpwg
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SD4. Share results within the network
Accomplished tasks Resources
4.1 Maintain regular Communication with Consortium Leads
Communication takes the form of occasional emails for all leads, and
telephone or email to specific leads as issues arise.
4.2 Host and coordinate Consortium Leads Teleconference
Deliverable: Leads Teleconference hosted, with meeting notes recorded
and posted.
The leads teleconference hosted on October 18, 2016.
Leads meeting
info is posted
here:
http://communitydat
a.ca/leadsmeetings
4.3 Host and coordinate Annual Program Meeting
Deliverable: Annual Program Meeting with consortium leads
The 2015-2016 annual meeting took place in Banff, Alberta on May 26
and 27, 2016. 28 participants attended with 17 of 30 consortia
represented.
The 2016-2017 annual meeting will take place on May 25 and 26 in
Kingston, Ontario. The Kingston, Frontenac, Lennox and Addington
consortium is hosting.
Report of the
2015-2016
Annual Program
meeting is posted
here:
http://communitydat
a.ca/leadsmeetings
4.4 Create stories, generate data results, share best practices
Deliverable: local use of data profiled
Community Snapshots were introduced in 2014-2015, showcasing the
use of data by CDP members, the people who analyze the data, and its
impact on communities. A total of eleven snapshots have been received
to date. Two snapshots were received in 2016-2017 from the Parent
Resource Centre and the Simcoe Muskoka District Health Unit.
The Community
Snapshots series
and template and
Strength in
Numbers series
are located here:
http://communitydat
a.ca/communityrep
ortingresources
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SD4. Share results within the network
Accomplished tasks Resources
4.5 Regular Newsletters & blogs written in English and French
Deliverable: Program newsletter - Making it Count!, Postings in the News
section
The Making it Count! newsletter is a trimesterly communications vehicle
sharing the latest news from the CDP team with the full CDP network
(members and non-members). Last program year, a total of 4 English-
language newsletters were distributed to approximately 1,600 newsletter
subscribers and were opened by an average of 21% of recipients. No
French-language newsletters were produced.
Additional features are added to the newsletter on an ongoing basis.
Community Snapshots were added in 2014-2015 and Vol. 5 Issue 4
(Winter 2017) includes a new How Well Do You Know [insert data
product] section providing insights into CDP data holdings.
Newsletters are
available here:
http://communitydat
a.ca/content/newsle
tter-archive
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SD5. Build and foster partnerships
Accomplished tasks Resources
5.1 Recruit new consortia
Deliverable: 20 members by end of Year 1; 30 by Year 3; 35 by Year 5.
The target for new consortia has been scaled down from the original
targets, which called for 50 consortia by year 5. With 30 consortia in
place as of March 31, 2017, the CDP has grown by 50% since
2012/2013 when there were 20 consortia in place.
One new agreement was finalized over the course of the program year
to create the new Nova Scotia consortium. Additionally, the Sudbury
and Rest of Northern Ontario consortium merged to form the Northern
Ontario consortium.
Several more organisations are at various stages of considering a new
consortium or expanding an existing consortium, including Brant &
Haldimand-Norfolk Counties, Northumberland, Eastern Ontario,
Saskatchewan, several Alberta communities and Vancouver Island-
Capital Regional District.
A list of CDP
members is posted
here:
http://communitydata.
ca/members
5.2 Develop and update program marketing & membership package
Deliverable: Updated Program marketing package (presentation,
primer)
Promotional material is regularly updated and posted online in both
official languages. These include a 4-page Community Data
Consortium Primer and a slide presentation. In addition, a program
profile and FAQ was prepared for the CCSD.ca website.
A membership renewal package was custom-made for each of the 21
consortia that were renewing their agreement in 2017. The package
outlined the benefits of the program and offered a detailed description
of each consortium’s use of the CDP.
See:
http://communitydata.
ca/programresources
http://ccsd.ca/index.p
hp/enable/community
-data-program
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SD5. Build and foster partnerships
Accomplished tasks Resources
5.3 Partnership development
Deliverable: Target: One external partnership to co-publish "Strength in
Numbers" report series.
Members of the CDP team represented the program at a well-attended
conference on data in the social sector, “Transform the Sector”. An
ongoing partnership with Prosper Canada continued to focus on
advancing the Neighbourhood Financial Health Index.
See:
http://ccsd.ca/index.p
hp/evidence/strength-
in-numbers-series
Read the re-cap of
the Transform the
Sector conference:
http://communitydata.
ca/content/transform-
sector-2017-recap
5.4 Host & coordinate Community Data Canada webinars
Deliverable: Minimum of 3 webinars per year
The annual roundtable event was transformed into a webinar series,
providing shorter, more frequent events with a maximum capacity of
100 participants using the licensed Adobe Connect webinar tool. For
details on webinars delivered in 2016-2017, see 3.3 above.
Information on
webinars is
available from:
http://communitydata.
ca/events
5.5 Write proposals, including Community Analytics project proposals
Deliverable: Pursue revenue generation opportunities
CCSD’s Community Analytics Service offers a fee-for-service to
organizations not eligible for participation in a consortium. The target is
a maximum of 5 Community Analytics contracts per program year @
$10,000 per contract.
In 2016-2017, Community Analytics projects have been undertaken for
the Neighbourhood Financial Health Index, Pathways to Education
Canada, Logical Outcomes Canada and Intelligence House.
For a summary of
the Community
Analytics Service:
http://ccsd.ca/index.p
hp/enable/community
-analytics
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2B Data acquisition: Schedule B, 2016-2017
Some free data are useful and the CDP facilitates members’ access and use. The challenge is
that free data tends not to address difficult questions. Complex issues and those related to
neighbourhoods generally require special data sets. CCSD’s CDP specialists work with over 20
public and private data providers to secure the best pricing and licensing arrangements, and
gather the data sets of most value to members and users. This means the CDP can provide
customized data products involving special orders and cross-tabulations. Many of these custom
tabulations are prepared exclusively for the program.
The CDP concentrates on acquiring these national data sets at the smallest geographic levels
available, as social and community development are best understood at the community or
neighbourhood level. The CDP works with Statistics Canada to make available custom
geography data products, reflecting the unique boundaries of each Consortium. The Program
also acquires analytical tools for generating neighbourhood profiles and community atlases, and
for converting postal code geographies into Census geographies.
Data acquisition for 2016-2017 included 30 data products being sourced from 9 organisations.
These products are summarized in the table below and are described in greater detail in
Schedule B and the online community data catalogue. 28 of the 30 products identified in
Schedule B for 2016-2017 have been received and are available from communitydata.ca. The
custom geographies for T1FF tables were not ready and have been deferred to 2016-2017. The
General Social Survey was re-classified as a low priority product due to suppression issues with
the data. The CDP team will investigate whether this product is worth pursuing in the future.
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Table of Data Products Acquired in 2016-2017
Organization Product/Service/Tool Product Description/Comments Data
year(s) Status of Order
Beyond 20/20 Inc. Beyond 20/20 Beyond 20/20 is a free tool necessary to view tables from Statistics Canada.
NA Available from the communitydata.ca catalogue
Caledon Institute of Social Policy
Welfare Incomes Formerly available from the National Council of Welfare (now abolished).
2015 Available from the communitydata.ca catalogue
Canada Mortgage and Housing Corporation
Housing in Canada Online Free and available online 2011 Available from the communitydata.ca catalogue
Canada Mortgage and Housing Corporation
Housing Market Information Portal Free and available online: http://cmhc.ca/hmiportal 2013 Available from the communitydata.ca catalogue
Canadian Urban Libraries Council
Public Library Statistics The report is typically released in October for the previous year.
2014, 2015 Available from the communitydata.ca catalogue
Citizenship and Immigration
Permanent Residents Rounded Data Cube
Post entire cube on communitydata.ca catalogue with instructions
2014 Data available via GoC Open Data Portal. Link to these data in the catalogue.
Employment & Social Development Canada
Database on Minimum Wages Available from http://srv116.services.gc.ca/dimt-wid/sm-mw/rpt2.aspx?lang=eng&dec=1
2016, 2017 Available from the communitydata.ca catalogue
Employment & Social Development Canada
Shelter Capacity Report Available on request from ESDC 2016 Available from the communitydata.ca catalogue
Environics Analytics
Enhanced Postal Code Conversion File
PCCF is an enhanced version of the PCCF from Canada Post
2016 Available upon request from [email protected]
Environics Analytics
Envision
Envision is an analytical tool that produces reports and maps using an online interface. Licenses (or seats) for the tool will be provided to each Consortium as desired (some Consortium may find they do not need an individual license and can rely on CCSD to produce reports as needed).
NA
Licensed seats are available for use by members based on a request by Leads to CCSD.
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Organization Product/Service/Tool Product Description/Comments Data
year(s) Status of Order
Industry Canada Insolvency data Ordered from the Office of the Superintendent of Bankruptcy, not publicly accessible. Includes both business and personal bankruptcies.
2015 Available from the communitydata.ca catalogue
Statistics Canada Census and NHS, 2011 - Target Group Profiles [Custom geos Groups 1 &2 ]
TGPs for: Francophone population; Low income population (LIM-AT); Low income population (LICO-AT); Low income population (LICO-BT); Low income population (MBM)
2011 Available from the communitydata.ca catalogue
Statistics Canada Building Permits Annual building permits (2016 update) 2016 Available from the communitydata.ca catalogue
Statistics Canada Canadian Business Counts (2016-06)
CPB is released twice a year; CCSD will order to most recent release twice a year.
2016 Available from the communitydata.ca catalogue
Statistics Canada Canadian Business Counts (2016-12)
CPB is released twice a year; CCSD will order to most recent release twice a year.
2016 Available from the communitydata.ca catalogue
Statistics Canada Canadian Community Health Survey
2014 Available from the communitydata.ca catalogue
Statistics Canada Estimates of Population by Age and Sex (alternate method)
2016 Available from the communitydata.ca catalogue
Statistics Canada Labour Force Survey
Table1 -Labour force estimate by age group; Table2-Counts, Average hourly earnings and Median hourly earnings; Table 3-Labour force survey estimates, duration of unemployment by sex and age group; Table 4-Number employed, Average hourly earnings and Median hourly earnings by Industry (all 2, 3-digit NAICS); Table 5-Number employed, Average hourly earnings and Median hourly earnings by Industry (all 2, 3-digit NOC)
2013/14/15 Available from the communitydata.ca catalogue
Statistics Canada Low Income Lines 2014, 2015 Available from the communitydata.ca catalogue
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Organization Product/Service/Tool Product Description/Comments Data
year(s) Status of Order
Statistics Canada Police Resources in Canada 2015 Available from the communitydata.ca catalogue
Statistics Canada Taxfiler - Standard tables
Family tables 1 to 18; Senior tables 1 to 5; Neighbourhood Income & Demographics tables 1 to 8, Economic Dependency Profiles, Labour Income Profile, Financial Data & Charitable Donations
2014 Available from the communitydata.ca catalogue
Statistics Canada Taxfiler (T1FF) - Migration Estimates
Tables A to D and Table E (Median Income of Migrant Taxfilers), since 2001-2002
2014 Available from the communitydata.ca catalogue
Statistics Canada Taxfiler (T1FF) - Custom geos for standard tables
Taxfiler tables using custom geos for Family, tables 1, 6, 18; NID, table 5; and Senior, table 5.
2005, 2010, 2014
Available from the communitydata.ca catalogue
Statistics Canada Taxfiler (T1FF) - Custom: Income Inequality (percentiles)
2012, 2013 Available from the communitydata.ca catalogue
Statistics Canada Taxfiler (T1FF) - Custom: Working Poverty
2012, 2013 Available from the communitydata.ca catalogue
Statistics Canada Taxfiler (T1FF) - Custom: OTHER CUSTOM
Custom crosstabs for F-1, F-6 and F-18 2014 Available from the communitydata.ca catalogue
Statistics Canada Uniform Crime Reporting Survey Includes the Police-Reported Crime Severity Index 2015 Available from the communitydata.ca catalogue
Equifax Credit Report Characteristics
Credit Score, Bankruptcy Risk Score, Mortgage & consumer debt
2016 Available from the communitydata.ca catalogue
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2C Usage analytics for communitydata.ca
The Community Data Program Team compiles usage analytics over the course of the program
year. In particular, four tables help us understand what tables are popular, who is using the
data, and how well we are doing relative to the previous program year:
1. Table 2C.1 Summary of communitydata.ca usage: number of registered users, number
of downloading users, number of tables downloaded, median number of downloads
among users who have downloaded at least one table, and average number of
downloads per week. Numbers are shown for 2012-2013 through to 2016-2017. A
baseline target was established in 2013-2014.
2. Table 2C.2 Downloads and users by Data Consortium: number of downloads and
registered users for each Data Consortium.
3. Table 2C.3 Top 20 data tables by number of downloads: most popular data tables by
number of downloads from the communitydata.ca catalogue.1
4. Table 2C.4 Top 20 data users by number of downloads: users who most-frequently
download data tables from the communitydata.ca catalogue.
Usage targets
A baseline target for data downloads was established at the 2012-2013 Annual Meeting (see
Table 2C.1). All targets have been exceeded with the exception of “Total individual users who
downloaded one or more table.”
Tables 2C.2-4 further cross-tabulate data usage—by consortium, data table, and user
respectively.
1 Note that (1) some Consortia only download a table once and share it among members locally; and (2) users may download a given table more than once. The numbers in Table 2C.3 therefore may not reflect the actual popularity of a given table. Numbers exclude downloads by CDP team members.
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Table 2C.1: Summary of communitydata.ca usage
Indicator 2012-2013, actual
2013-2014, target
2013-2014, actual
2014-2015, actual
2015-2016 actual
2016-2017 actual
2016-2017
Increase over target
Total active
users as of
last day of
program
year
654 800 842 1,043 1,296 1,585 98%
Total
individual
users who
downloaded
one or more
table
180 400 296 371 358 370 -7%
Total
number of
downloads
1,966 2,500 3,119 6,246 6,098 5,261 104%
Median
number of
downloads
per
downloading
user
4 5 5 6 6 4 -20%
Average
number of
downloads
per week
37.8 48 60 120 117 101 104%
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Table 2C.2: Downloads and users by Data Consortium
Consortium
Downloads Users
2013-14 2014-15 2015-16 2016-17 2013-14 2014-15 2015-16 2016-17
Bow Valley n/a 11 32 53 n/a 1 14 13
Calgary 261 465 367 598 106 126 140 184
Columbia Basin
Boundary
n/a n/a n/a 168 n/a n/a n/a 9
Durham Region 69 178 77 97 50 79 81 92
Erie-St. Clair n/a n/a 272 83 n/a n/a 41 60
Halton Region 231 240 259 222 28 36 44 59
Hamilton 111 201 188 254 27 33 35 31
Kawartha Lakes and
Haliburton
n/a n/a 46 105 n/a n/a 10 20
Kingston, Frontenac,
Lennox and Addington
75 125 91 182 28 30 35 45
London 189 272 213 211 16 21 20 29
Montréal 1 216 164 8 2 18 19 1
Newfoundland &
Labrador
n/a n/a 44 65 n/a n/a 1 1
Niagara Region n/a 68 159 112 n/a 11 30 39
Northern Ontario n/a n/a n/a 538 n/a n/a n/a 61
Nova Scotia n/a n/a n/a 2 n/a n/a n/a 3
Ottawa 222 402 392 318 6 6 7 30
Oxford County n/a 0 18 1 n/a 0 14 15
Parry Sound-Nipissing 12 80 88 43 5 4 7 10
Peel Region 116 348 310 258 54 61 72 89
Perth-Huron n/a n/a n/a 21 n/a n/a n/a 30
Peterborough 59 67 58 36 4 6 7 7
Red Deer 7 2 5 8 6 6 7 10
Regina 40 104 56 74 16 25 30 31
Saint John 4 41 15 33 3 4 4 5
Simcoe County 105 350 495 206 63 69 72 84
Sudbury 189 144 76 42 41 48 53 42
Toronto 455 631 798 477 149 173 203 218
Vancouver 201 859 408 330 36 49 61 66
Waterloo Region 175 333 279 182 86 92 97 101
Wellington Dufferin
Guelph
156 481 258 162 35 46 52 62
Winnipeg 213 347 496 214 37 45 51 60
Wood Buffalo n/a 9 0 1 n/a 2 2 2
York Region 228 272 302 157 44 52 66 76
Total 3,119 6,246 5966 5261 842 1,043 1,275 1,581
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Table 2C.3: Top 20 data tables by number of downloads in 2016-17
Data product Number of
downloads
1. Census Profile, 2011 143
2. NHS Profile, 2011 121
3. Canadian business patterns, establishment and location counts, employment
size and North American Industry Classification System (NAICS), June 2016 107
4. F-18: After-tax low income, 2014 89
5. Age (131) and sex (3) for the population, Census, 2011 78
6. F-01: Summary table, 2014 77
7. CPP Table 1: Age groups (22), sex (3), income status (7) and selected
cultural, activity limitation and demographic characteristics (37) for the
population in private households, NHS, 2011 70
8. Age groups (25) and sex (3) for the population, Census, 2011 63
9. Age groups of primary household maintainer (13), household total income
groups in 2010 (11), housing tenure (4), shelter-cost-to-income ratio (5),
housing suitability (3), condition of dwelling (3) and household type (17) for
private households, NHS, 2011 59
10. Custom geos (pt2): Age groups of primary household maintainer (13),
household total income groups in 2010 (11), housing tenure (4), shelter-cost-
to-income ratio (5), housing suitability (3), condition of dwelling (3) and
household type (7). NHS, 2011 58
11. Canadian business counts, establishment and location counts, employment
size and North American Industry Classification System (NAICS), December
2015 56
12. Census Profile, 2006 56
13. Core Housing Need - Aboriginal household status, Age of the primary
household maintainer, Core housing need status, Household type, CMHC
housing standards, Selected household statistics (Count, Incomes, Shelter
Costs, STIRs), and Tenure - 2011 NHS 53
14. Target group profile of the population living alone, Census, 2011 52
15. Custom Income and Housing TBT 06: Population by decile [Canadian
distribution] of adjusted after-tax family income (13), Housing tenure including
presence of mortgage and subsidized housing (7) and Shelter-cost-to-income
ratio (5) for the population in private households 49
16. F-18: After-tax low income, 2013 47
17. Labour Force Status (8), Highest Certificate, Diploma or Degree (15), Age
Groups (13) for the Population Aged 15 Years and Over, in Private
Households 46
18. Labour Force Survey - LFS characteristics by 2011 Census Division
boundaries - two year average estimates 46
19. N-1: Summary table, 2014 41
20. Enhanced Postal Code Conversion File, August 2016 40
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Table 2C.4: Top 20 data users by number of downloads in 2016-17
First and Last Name Consortium Downloads
1. Lindsay Guyn City of Calgary 245
2. Beth Wilson Toronto 184
3. Peter Marriott City of Vancouver 174
4. Lawrence Perepolkin Columbia Basin-Boundary 150
5. Amandine Martel Northern Ontario 146
6. Sara Mayo Hamilton 114
7. Matthew Judd Northern Ontario 100
8. Dianne Urquhart Ottawa 99
9. Heath Priston Toronto 94
10. Ted Hildebrandt Halton Region 90
11. Christine Holliday Waterloo Region 83
12. Stefka Patchova Ottawa 80
13. Aaron Mulcaster Haliburton 76
14. Emilian Siman London 75
15. Bakhtiar Moazzami Northern Ontario 73
16. Andrea Dort Peel Region 69
17. Auburn Larose Wellington-Dufferin-Guelph 67
18. Gregory Tucker Newfoundland and Labrador 65
19. Katrice Edgar Hamilton 62
20. Amanda Richards Peel Region 57
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2D Program budget, 2016-2017
Canadian Council on Social Development, Community Data Program Budget, in Canadian
Dollars, for April 1, 2016 to March 31, 2017
Revenue Budgeted
Consortium Fees - 30 consortia $ 350,117
Membership Fees - 9.5 Members per Consortium $ 36,250
Data sponsorship - value to the Program $ 73,518
In-kind contributions of CCSD Program team members $ 30,600
Community Analytics Fee-for-Service to non-members $ 10,000
Total Revenue $ 500,485
Expenses
Data Purchase, excluding sponsorship $ 116,000
Data Acquisition through sponsorship $ 73,518
Program team, including special projects $ 215,751
Program team, in-kind contribution $ 30,600
Program Overhead $ 48,116
Outreach / Travel $ 2,500
Annual Meeting $ 14,000
Total Expenses $ 500,485
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Summary of revenue, 2016-2017
Figure 1 Summary of revenue, 2016-2017
Notes on revenue, 2016-2017
• Consortium Fee Revenue based on commitments provided by Community Data Consortia outlined in
the table below. Revenue from the (rest of) Northern Ontario consortium is not included.
• Revenue from Membership Fees are based on previous end-of-year totals, which stood at an
average of 9.7 member organizations per consortium, each paying $125 annually
• CCSD In-Kind Contributions are derived from the following sources:
• Inkind: in-kind contributions by CCSD staff and program team members
• Sponsorship: Third-party sponsorship from public and private sector sources, including data
providers offering concessional rates
• Analytics fees: Revenue generated from fee-for-service data analysis services offered to non-
Consortium members
• Cash flow dependent on payment of invoices and of membership fees
Consortium Fees70%Membership Fees
7%
Data sponsorship15%
Inkind contributions of CCSD Program team members
6%
Community Analytics
2%
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Consortium Fees by Data Consortium, 2016-2017
Consortium Population Consortium Fee
BOW VALLEY 2 35,983 $ 5,000.00
CALGARY 1,096,833 $ 19,990.00
DURHAM 608,124 $ 13,994.00
ERIE-ST.CLAIR 619,056 $ 13,994.00
HALTON 501,669 $ 12,495.00
HAMILTON 519,949 $ 12,495.00
KAWARTHA LAKES AND HALIBURTON 90,240 $ 5,749.50
KINGSTON, FRONTENAC, LENNOX & ADDINGTON 191,562 $ 7,248.50
LONDON 439,151 $ 10,996.00
MONTREAL3 1,886,481 $ 19,990.00
NEWFOUNDLAND & LABRADOR 198,000 $ 7,248.50
NIAGARA 431,346 $ 10,996.00
OTTAWA 883,391 $ 17,741.50
OXFORD 105,719 $ 6,499.00
PARRY SOUND-NIPISSING 126,898 $ 6,499.00
PEEL 1,296,814 $ 19,990.00
PERTH-HURON 134,212 $ 6,499.00
PETERBOROUGH 134,933 $ 6,499.00
RED DEER 90,564 $ 5,749.50
REGINA4 262,692 $ 8,747.50
SAINT JOHN 76,550 $ 5,749.50
SIMCOE 446,063 $ 10,996.00
SUDBURY 160,376 $ 7,248.50
TORONTO 2,615,060 $ 19,990.00
VANCOUVER/FRASER VALLEY 2,590,921 $ 19,990.00
WATERLOO 507,096 $ 12,495.00
WELLINGTON-DUFFERIN-GUELPH 265,241 $ 8,747.50
WINNIPEG 1,208,268 $ 19,990.00
WOOD BUFFALO 104,338 $ 6,499.00
YORK 1,032,524 $ 19,990.00
TOTAL 18,660,054 $ 350,117.00
2 Division 15, including Banff and Canmore 3 Island of Montreal 4 Regina Qu'Appelle Regional Health Authority
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Summary of expenses, 2016-2017
Figure 1 Summary of expenses, 2016-2017
Notes on expenses, 2016-2017
• “Data purchase" refer to direct costs charged by data providers and licensed tool providers, but
excludes Program time required for data management.
• "Data acquisition through sponsorship" refers to the value of data contributed to the program through
sponsorship or concessional rates.
• "Program Team" includes all CCSD staff and contracted program team members contributing to any
aspects of program delivery, comprising the following positions: CCSD CEO; CCSD Finance &
Administration; Program Lead/Manager; Program Data Analyst; Program GIS & Mapping Specialist;
Program Communications & Outreach Specialist; Program Web Maintenance; Program Web
Developer. Also included are special projects to be sub-contracted for enhancing/upgrading
communitydata.ca, and developing training & capacity building tools.
• "Program Team in kind portion" includes contributions of unpaid time made by CCSD staff and
contracted program team members to any aspects of program delivery.
• "Overhead" includes the Community data Program-related portions of the following items: Office
supplies; Office / meeting room rental; Office equipment; Office utilities; Professional services (legal,
accounting/audit); Professional Services (Graphic Design); Telephone, cellphone, tele/video
conference services; Internet and webhosting services; Content and liability insurance; and Delivery,
postage, courier; Printing & copying; and Translation.
• "Outreach/travel" includes Program team travel outside Ottawa to support program delivery, including
marketing, outreach and capacity building.
• "Annual Meeting" includes logistics, venue, refreshments, CCSD and program team travel for up to 5
persons, and meeting supplies associated with CCSD co-hosting an annual program meeting, and
excludes travel costs for consortium members participating in annual meetings.
Data Purchase23%
Data Acquisition through
sponsorship15%
Program team43%
Program team, in-kind
contribution6%
Program Overhead
10%
Outreach / Travel0.5%
Annual Meeting3%
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Part 3: Plans for 2017-2018
3A Annual program workplan, 2017-2018
The CDP is operationalized through five program areas (PAs), presented below in terms of
objectives, workplan activities and deliverables. Once it is approved, the CDP strategic plan for
2017-2022 will identify indicators, targets and priority actions for each PA.
PA1. Program Leadership
Objective: Create a responsive and forward-looking program that demonstrates and promotes
the importance of community data in advancing community well-being through informed
decision-making and practice. Increase the collective visibility of the CDP network across
Canada’s social development and social data sectors, resulting in our network being viewed by
communities, governments, and funders at the local and national levels as a credible, dynamic
and relevant contributor to the social data eco-system.
PA Activity Description/Deliverable
PA1.1 Strategic Planning Strat plan reviewed annually and updated every 5 years
PA1.2
Partnership & resource
generation strategy
Strategy for partners and funding, partnership
agreements and proposals, with up to 5 Community
Analytics projects per year
PA1.3
CCSD/CDP visibility at
events
Participation in relevant events, deliver presentations,
prepare papers
PA1.4 Recruit new consortia Target: 100% coverage of Canada by 2022
PA1.5
Update program marketing
& membership package
Refresh program marketing package and update
website content
PA1.6
Host & coordinate
Program Steering
Committee Teleconference meetings & notes
PA2. Data Acquisition and Access
Objective: Maintain and expand Canada’s single largest source of community data designed by
and for community data practitioners. Serve as Canada’s one-stop shop for community data,
based on the principle of building a repository that reflects the needs and priorities of CDP
members.
PA Activity Description/Deliverable
PA2.1 Data acquisition planning
Monitor data requests and new data acquisition
opportunities, negotiate data agreements, update CDP
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PA Activity Description/Deliverable
Product Tracking File, use Product Rating file as a
prioritizing tool
PA2.2 Monitor data acquisition Schedule B finalized & implemented within budget
PA2.3 Administer user access
User registration system maintained, usage reports
published trimesterly
PA2.4 Catalogue tables
Data Products uploaded to FTP & Catalogued.
Including regular Catalogue and Search by Theme tool.
PA2.5
Develop positions on
emerging data issues
CDP Position Statements prepared on Open Data, Big
Data and Administrative Data
PA2.6
Host and coordinate Data
Purchase & Access
Working Group Meetings hosted as required
PA3. Training and Capacity Building
Objective: Develop a suite of web-based training and capacity building resources modeled on
best-in-class websites and related tools, leveraging the knowledge and skills of network
members. Use these resources to reach and support CDP members and users characterized by
varying levels of capacity, leveling the data access playing field for non-profit and community
sector organizations.
PA Activity Description/Deliverable
PA3.1
Respond to day-to-day
user inquiries
Respond to requests within 72 hours by email or phone,
document questions and answers
PA3.2
Prepare training and
capacity building strategy
Strategy prepared using best-in-class practices and
reflecting user feedback
PA3.3
Design & deliver program
orientation
Orientation delivered to new consortia; follow-up
orientation delivered as required
PA3.4
Coordinate delivery of
webinar series
Design and delivery of webinar series, minimum target
of 6 per year
PA3.5
Develop/deliver other
T&CP building tools
Planning and delivering special capacity building
projects, supervising third party contracts
PA3.6
Update / revise website &
related resource materials
Maintaining and updating website resources, and
occasional refresh
PA3.7
Training & Capacity
Building Working Group Meetings hosted as required
PA4. Networking and Communication
Objective: Enhance and strengthen relationships within the CDP network, between consortia,
local members, and the CCSD, through engagement in program governance and network
communications.
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PA Activity Description/Deliverable
PA4.1
Maintain regular
communication with
consortium leads
Ongoing email and phone calls throughout program
year
PA4.2
Host & coordinate leads
teleconference
Annual Fall teleconference hosted & report prepared;
and one ad hoc teleconference
PA4.3
Host and coordinate
annual program meeting
Annual Spring program meeting co-hosted and report
prepared
PA4.4
Create stories, generate
data results, share best
practices
Generating and sharing information about use of the
program, including Consortium Member profiles,
Website Analytics, Data Usage Analytics; User
Surveys; and supporting communication among
members through ListServe and other tools.
PA4.5
Regular Newsletters, and
regular news updates
Includes trimesterly newsletters and regular news
updates
PA4.6
Update / Enhance
program website and its
networking functions
Maintaining and updating site content other than news
and capacity building resources, and occasional refresh
PA5. Program Administration
Objective: The CDP team delivers CCSD’s flagship program consistent with and supportive of
CCSD’s mandate, relying on the most cost-effective tools and ensuring the program is
financially self-sufficient.
PA Activity Description/Deliverable
PA5.1
Workplanning &
budgeting
Annual workplan & budget ready for Annual Program
meeting
PA5.2
CCSD-CDP team
meetings Regular meetings with CCSD senior management team
PA5.3
Communication with
webhost; backups;
troubleshooting Regular backups and troubleshooting
PA5.4
Communitydata.ca web
infrastructure
development/upgrading
Website upgrades/refresh planned and delivered (using
special project funds), Includes supervision of third
party contractors.
PA5.5
Administer consortium &
organisational
membership
Renewed and new MoAs prepared, trimesterly invoicing
instructions; membership requests and invoice payment
follow-up, CDP membership system maintained
PA5.6
Prepare administrative
reports
Board bi-annual reports, monthly activity reports, United
Way report.
PA5.7 Finance & accounting
Invoicing, Payments. Monthly Revenue & Expenditure
Statements
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3B Program communications plan
Medium Tools Details Responsible for
Content Schedule Audience
1. Website
CCSD.ca -Post reports and media releases
using community data from the
Community Data Program
CCSD Web manager Quarterly Media,
CCSD
Membership
Communitydata .ca - Update Blog
- Site updates with new content
- Upload tables
- cdc-dcc.info (Community Data
Canada) integrated with
communitydata.ca in 2015-16
CDP Program Team Weekly CDP Members
2. E-
Newsletter
Making it Count! - Newsletter with information on
CDP membership, training and
funding opportunities, link to
product profile report and reports
by members using data.
CDP Program Team Trimesterly
(May, Sep, Jan)
Community Data
Program users
3. Meetings /
Workshops
CDP Teleconferences -Annual information update for
lead organizations
-Move towards interactive
webinar format
-Ad hoc meetings scheduled
where required
CDP Program Team Annual
(Fall)
CDP Consortium
Leads
CDP Annual Program
meeting
- Annual Face-to-face meeting
- Co-hosted by CCSD and one
consortium lead
CDP Program Team Annual
(April/May)
CDP Leads and
one non-lead
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3B Program communications plan
Medium Tools Details Responsible for
Content Schedule Audience
Community Data
(Virtual) Webinars
- Webinar format
- Promote CDP and provide
platform for members to profile
consortium activities
CDP Program Team At least four
times per year
Community Data
Network,
prospective
consortia
4. Reports Community Snapshots Material provided to CCSD is
used to showcase
(1) the use of data by CDP
members,
(2) the people who analyze the
data, and
(3) its impact on communities.
CCSD will maintain an inventory
of these submissions.
CDP Program team
Consortium leads and
member organisations
Monthly, but
based on supply
of content.
Posted to
CCSD.ca for a
general audience
Strength-in-Numbers
Infographics Series
- Media-friendly infographics
- Address social development
issues
- Rely on CDP data
-Deliver simple messages for a
broad audience
- Uploaded to ccsd.ca
-Rely on social media to
disseminate the series
CCSD Researcher,
CDP Program Team
and Partner (s)
Trimesterly
(May, Sep, Jan)
Media,
CCSD members
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3C Data acquisition plan: Draft Schedule B, 2017-2018
This Schedule B lists data products that the CCSD Community Data Program intends to acquire during the
2017-2018 program year. (Program years run from April 1 to March 31.)
Schedule B contains a list of data products—including both data tables and analytical tools—as well as the
names of data providers, a summary of available geographies, and the data delivery schedule. These are
reflected in the tables on pages 2-7.
Making data available takes time
Note that making data available takes time. While certain products will be available within weeks of
purchase, the special/custom orders from Statistics Canada and other providers may take up to 12 months
for delivery.
Schedule B is updated regularly
This document is amended regularly, subject to the availability and cost of data. Priorities for data product
acquisition are identified by the Data Access and Purchase Working Group with input from Leads and are
approved by the Community Data Program Steering Committee, using a decision-making process
consistent with the Community Data Program Governance Structure and Operating Procedures
(communitydata.ca/resources). If you have questions about this process, please speak to your local
Consortium Lead or to the Community Data Program Team.
Census geography Postal geography
pt Province and territory pcity Postal city (or “City total”)
cma Census metropolitan area fsa Forward Sortation Area5
ca Census agglomeration rc Rural community
cd Census division fsaldu Six-digit Postal Code6
csd Census subdivision
ct Census tract
da Dissemination area
cg Custom geography
5 Three-digit postal code 6 Includes all six-digit postal codes, rural and urban
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Orders to initiate between April 2017 and July 2017
Available geographic scales
Organization Product
Data
Year(s)
pt
cm
a
ca
ct
cd
csd
da
pcit
y
fsa
rc
fsald
u
cu
sto
m
oth
er
Beyond 20/20 Inc. Beyond 20/20 NA
Employment &
Skills Development
Canada
Database on Minimum Wages 2016,
2017
x
Statistics Canada Employment Insurance
Statistics (monthly)
2016,
2017
x x x x x
Environics
Analytics
Enhanced Postal Code
Conversion File 2017
2017 x
Environics
Analytics
Envision NA
Canada Mortgage
and Housing
Corporation
Housing in Canada Online 2011 x x x x x
Canada Mortgage
and Housing
Corporation
Housing Market Information
Portal
2016 x x x x
Citizenship and
Immigration
Permanent Residents
Rounded Data Cube
2000-
2016
x x x x
Statistics Canada 2016 Census of Agriculture 2016 x x x x x x
Statistics Canada 2016 Census Standard
Tables-batch 1
2016 x x x x x x x
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Orders to initiate between April 2017 and July 2017
Available geographic scales
Organization Product
Data
Year(s)
pt
cm
a
ca
ct
cd
csd
da
pcit
y
fsa
rc
fsald
u
cu
sto
m
oth
er
Industry Canada Insolvency data 2016 x x
Statistics Canada Labour Force Survey 2016 x x
Statistics Canada Police Resources in Canada 2016 x x
Statistics Canada Survey of Financial Security 2016 x x
Statistics Canada Taxfiler (T1FF) - Family Data,
Seniors, Neighbourhood
Income and Demographics,
Economic Dependency
Profiles, Labour Income Profile
2015 x x x x x x x
Statistics Canada Taxfiler (T1FF) - Financial
Data and Charitable Donations
2015 x x x x x x x
Statistics Canada Taxfiler (T1FF) - Migration
Estimates
2015 x x x x
Statistics Canada Taxfiler (T1FF) - Custom:
Income Inequality (percentiles)
2014,
2015
x x x x x
Statistics Canada Taxfiler (T1FF) – Custom:
Working Poverty
2014,
2015
x x x x x x x
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Orders to initiate between August 2017 and November 2017
Available geographic scales
Organization Product
Data
Year(s)
pt
cm
a
ca
ct
cd
csd
da
pcit
y
fsa
rc
fsald
u
cu
sto
m
oth
er
Statistics Canada 2016 Census -
Profiles
2016 x x x x x x x
Statistics Canada 2016 Census –
Profiles at custom
geographies
2016 x x x x x x x
Statistics Canada 2016 Census –
Custom cross-
tabulations-Batch 1
2016 x x x x x x x
Statistics Canada Census, 2016 –
Profiles [Place of
work]
2016 x x x x x x x
Statistics Canada Census, 2016 –
Profiles at DPL, FSA
(not free on STC
site)
2016 x x
Statistics Canada Census, 2016 –
Target Group
Profiles-Batch 1
2016 x x x x x x x x x
Statistics Canada Calculated Financial
Assets
2015 x x x x x x x
Statistics Canada Canadian Business
Counts (2017-06)
2017 x x x x x
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Orders to initiate between August 2017 and November 2017
Available geographic scales
Organization Product
Data
Year(s)
pt
cm
a
ca
ct
cd
csd
da
pcit
y
fsa
rc
fsald
u
cu
sto
m
oth
er
Statistics Canada Canadian
Community Health
Survey
2016 x x x
Statistics Canada Canadian
Community Health
Survey (two-year
estimates)
2015-
2016
x x
Equifax Credit Report
Characteristics
2017 x
Statistics Canada Custom Geography
– geocoding for
Census products
2011 x
Canadian Urban
Libraries Council
Public Library
Statistics
2016 x
Employment & Social
Development Canada
Shelter Capacity
Report
2017 x x
Statistics Canada Taxfiler (T1FF) –
Standard tables at
CSD
2015 x x
Statistics Canada Uniform Crime
Reporting Survey
2016 x x
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Orders to initiate between December 2017 and March 2018
Available geographic scales
Organization Product
Data
Year(s)
pt
cm
a
ca
ct
cd
csd
da
pcit
y
fsa
rc
fsald
u
cu
sto
m
oth
er
Statistics Canada Building Permits 2017 x x x x
Statistics Canada Canadian Business
Counts (2017-12)
2017 x x x x x
Statistics Canada Canadian
Community Health
Survey
2015,
2016
x x
Statistics Canada Canadian
Community Health
Survey (two-year
estimates)
2015-
2016
x x
Statistics Canada Estimates of
Population by Age
and Sex (alternate
method)
2017 x x x x
Statistics Canada Low Income Lines 2016,
2017
x x x x
Statistics Canada Survey of Financial
Security
2016 x
Caledon Institute of
Social Policy
Welfare Incomes 2016 x
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3D Program budget, 2017-2018
Program budget overview, 2017-2018
Canadian Council on Social Development, Community Data Program Budget, in CDN Dollars,
for April 1, 2017 to March 31, 2018.
Revenue Budgeted
Consortium Fees (30 consortia) $ 356,862
Membership Fees (306 member organizations) $ 38,250
Data sponsorship $ 30,305
Inkind contributions of CCSD Program team members $ 49,198
Community Analytics $ 10,000
Carry-over $ 30,000
Total Revenue $ 514,615
Expenses
Data Purchase $ 136,000
Data Acquisition through sponsorship $ 30,305
Program team $ 196,260
Program team, in-kind $ 49,198
Third Party Contractors $ 34,000
Program Overhead $ 38,352
Outreach / Travel $ 10,000
Annual Meeting $ 10,500
Program Contingency $ 10,000
Total Expenses $ 514,615
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Summary of revenue, 2017-2018
Figure 2 Summary of revenue, 2017-2018
Notes on revenue, 2017-2018
• Consortium Fee Revenue based on commitments provided by Community Data Consortia outlined in Table 1 below
• Revenue from Membership Fees are based on previous end-of-year totals, which stood at an average of 11.3 member organizations per consortium, each paying $125 annually, and an assumption of 90% recovery of fees
• CCSD In-Kind Contributions are derived from the following sources:
• Inkind: in-kind contributions by CCSD senior leadership and CDP team members
• Sponsorship: Third-party sponsorship from public and private sector sources, including data providers offering concessional rates
• Analytics fees: Revenue generated from fee-for-service data analysis services offered to non-Consortium members
• Cash flow dependent on payment of invoices and of membership fees
Consortium Fees74%
Membership Fees8%
Data sponsorship6%
Inkind contributions of CCSD Program team members
10%
Community Analytics
2%
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Consortium Fees by Data Consortium, 2017-2018
Consortium Population Consortium Fee
1 BOW VALLEY AB7 38,594 $5,000.00
2 CALGARY AB 1,239,220 $19,990.00 3 COLUMBIA BASIN BOUNDARY BC 167,425 $7,248.50
4 DURHAM ON 645,862 $13,994.00
5 ERIE-ST.CLAIR ON 627,633 $13,994.00
6 HALTON ON 548,435 $12,495.00
7 HAMILTON ON 536,917 $12,495.00
8 KAWARTHA LAKES & HALIBURTON ON 93,485 $5,749.50
9 KINGSTON, FRONTENAC, LENNOX & ADDINGTON ON 193,363 $7,248.50
10 LONDON ON 455,526 $10,996.00
11 MONTREAL QC8 1,942,044 $0.00
12 MUSKOKA ON 9 60,599 $0.00
13 NEWFOUNDLAND & LABRADOR NL 205,955 $7,248.50
14 NIAGARA ON 447,888 $10,996.00
15 NORTHERN ONTARIO (INCLUDING SUDBURY) ON 654,166 $14,743.50
16 NOVA SCOTIA NS 923,598 $18,491.00
17 OTTAWA ON 934,243 $17,741.50
18 OXFORD ON 110,862 $6,499.00
19 PARRY SOUND-NIPISSING ON 125,974 $6,499.00
20 PEEL ON 1,381,739 $19,990.00
21 PERTH-HURON ON 136,093 $6,499.00
22 PETERBOROUGH ON 138,236 $6,499.00
23 RED DEER AB 100,418 $5,749.50
24 REGINA SK 289,362 $8,747.50
25 SAINT JOHN NB 74,020 $5,749.50
26 SIMCOE ON 479,650 $10,996.00
27 TORONTO ON 2,731,571 $19,990.00
28 VANCOUVER/FRASER VALLEY BC 2,759,365 $19,990.00
29 WATERLOO ON 535,154 $12,495.00
30 WELLINGTON-DUFFERIN-GUELPH WDG 284,461 $8,747.50
31 WINNIPEG MB 1,278,365 $19,990.00
32 WOOD BUFFALO AB10 104,338 $0.00
33 YORK ON 1,109,909 $19,990.00
TOTAL 21,354,470 $356,862.00
7 Division 15, including Banff and Canmore 8 Membership suspended due to unpaid arrears 9 Membership expected in 2017-2018, but not confirmed as of April 1, 2017 10 Membership expected in 2017-2018, but not confirmed as of April 1, 2017
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Community Data Program Annual Report 2016-2017
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Summary of expenses, 2017-2018
Figure 3 Summary of expenses, 2017-2018
Notes on expenses, 2017-2018
• "Data purchase" refer to direct costs charged by data providers and licensed tool providers, but excludes Program time required for data management.
• "Data acquisition through sponsorship" refers to the value of data contributed to the program through sponsorship or concessional rates.
• "Program Team" includes all CCSD senior leadership and CDP program team members contributing to any aspects of program delivery, comprising the following positions: VP Policy & Research, Manager Finance & Administration; Program Lead; Senior Data Analyst; Data Analyst; Drupal Web Maintenance
• "Program Team in kind" includes contributions of unpaid time made by CCSD staff and contracted program team members to any aspects of program delivery.
• "Third Party Contractors" are engaged to deliver special projects for enhancing/upgrading communitydata.ca or developing training & capacity building tools.
• "Program Overhead" includes program-related portions of the following items: Office supplies; Office / meeting room rental; Office equipment; Professional services (legal, accounting/audit); Professional Services (Graphic Design); Telephone, cellphone, tele/video conference services; Webinar services; Internet and webhosting services; Content and liability insurance; Delivery, postage, courier; Printing & copying; and Translation.
• "Outreach/travel" includes Program team travel to support program delivery, including marketing, outreach and capacity building.
• "Annual Meeting" includes logistics, venue, refreshments, CCSD and program team travel for up to 5 persons, and meeting supplies associated with CCSD co-hosting an annual program meeting, and excludes travel costs for consortium members participating in annual meetings.
• "Program Contingency" relies on revenue generated from the Community Analytics service and is used to offset unaccounted for expenses or cost-overruns.
Data Purchase26%
Data Acquisition through
sponsorship6%
Program team38%
Program team, in-kind10%
Third Party Contractors
7%
Program Overhead
7%
Outreach / Travel2%
Annual Meeting2%
Program Contingency
2%
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The Community Data Program Team
Michel Frojmovic, Program Lead
Michel holds a Master of Urban Planning (1993) and Bachelor of Arts (1991) from McGill University, and
is a full member of the Canadian Institute of Planners and the Project Management Institute. Michel has
served as lead consultant offering comprehensive support to Canada's leading municipal indicator and
community data access projects. These include the Federation of Canadian Municipalities' Quality of Life
Reporting System (since 2002); the Canadian Council on Social Developments' Community Data
Program (since 2005); and the Community Foundations of Canada's Vital Signs Reports (2006-2010).
Michael Ditor, Senior Analyst
Michael works on various knowledge-sharing and monitoring initiatives, focussing on the creation and
dissemination of sustainability indicators that track local trends and inform policy. Projects involve
engaging multiple stakeholders, production of reports and shared databases, as well as providing online
tools with access to content, data and rigorously maintained metadata. Projects have included Federation
of Canadian Municipalities' Quality of Life Reporting System and the Sustainable Community Indicators
Program, a joint project undertaken by Environment Canada, Canada Mortgage and Housing Corporation
and the Federation of Canadian Municipalities. Michael holds a Joint Major B.Sc. in Biology and
Environmental Sciences from McGill University, a B.A.Sc. in Environmental Engineering from the
University of Waterloo and an M.A.Sc. in Chemical Engineering from the Interuniversity Research Centre
for the Life Cycle of Products, Processes and Services at the École Polytechnique de Montréal.
Julie Lam, Data Analyst
Julie is a young professional with experience in quantitative and qualitative research, the collection,
management and analysis of data sets, report writing and presentations. She served as a Community
Researcher with the Wellington West Business Improvement Area in the summer of 2015, conducting a
business census and modal choice survey, maintaining an online member directory, and prepared charts
and graphs to report on the data. She has volunteered as a Crisis Line Specialist since 2014. Julie
completed a Bachelor of Commerce Degree at Carleton University after having completed a Bachelor of
Science in Biology from the University of Ottawa.
Chris Lawson, Web Developer
Chris Lawson is a web designer, developer and web strategist with over 20 years’ experience with web
site maintenance; advanced page creation; application development; site conceptualization and design.
He worked as the New Media Communications Officer for the Public Service Alliance of Canada from
2009 to 2016 and as the Senior Officer New Media for the Canadian Union of Public Employees between
1999 and 2009. While at CUPE, he developed, organized and implemented the first web site redesign for
Canada’s largest union. The site won the Canadian Association of Labour Media’s award for best web
site for the year 2000 and for 2006. As the project lead for PSAC’s 2013 redesign, he produced an award-
winning re-design that had eluded the union for nearly a decade. Chris launched his own web
development and strategy consultancy, Jungle Internet, in March 2016.
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Annex 1 Report of 2016 website improvement project Submitted by:
Chris Lawson, Principal
Jungle Internet, 66 Aylmer Ave, Ottawa ON, K1S 2X3
http://jungle.ca, +1-613-863-2655
September 30, 2016
Summary
This is a listing of development done on the Community Data Program website between April and
September 2016, including original objectives, a statement of work completed, next steps and
recommendations. While the project took significantly longer than anticipated and some work plan items
were not completed as originally planned, the project fulfilled its requirements and was completed within
the allotted budget.
Objectives
The project sponsors had the following objectives:
1. Make data more findable
2. Make downloading data an easier process
3. Streamline user experience and user management procedures
4. Improve CDP’s understanding of how its data is being used and who is using it
5. Improve the appearance and functionality of the site’s front page
1.) Make data more findable
“Unless you know it’s there, it’s very difficult to find data on the CDP website.”
The metadata used to categorize the data products available to CDP members cover the publisher, and
various technical aspects of the files of data that can be downloaded. Partially because these files cover a
variety of topics, partly because of limited time and resources, topic-based searching had not been well-
supported on the CDP website.
The developer enabled and fine-tuned site-wide search on the website to allow visitors to use common
keywords to locate data and other content on the site.
After a fair bit of experimentation and false starts, the CDP decided to create a topic-based index, using a
controlled vocabulary established by CDP staff, to categorize all the data products on the site.
The developer then created an index of topics based on this vocabulary to display on the main data
catalogue page. The developer created landing pages for each of these topic listings to show all data
related to that topic. Data products were then assigned to one or more of these topics so that they would
appear on the topic listing page.
The developer also modified the default listing of data products to sort by popularity.
The pre-existing metadata were retained.
2.) Make downloading an easier process
The CDP’s data catalogue is set up as an online store with Ubercart, a fairly commonly used, albeit aging
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collection of Drupal modules. While its e-commerce design conceits do not fit the CDP website’s business
model (individual users do not pay to download individual data products — they pay to belong to the
consortium), the cost of re-creating the downloadable data catalogue proved prohibitive in terms time
required compared with improved user experience.
So the CDP decided to remove a variety of the ‘pain points’ associated with buying $0 items from a store,
namely:
● Remove shopping cart artifacts from forms
● Remove reference to pricing from ‘shopping cart’ listings and similar displays
● Eliminate redundant notification email.
3.) Streamline the user management process and user experience
The CDP website groups members by organization and groups those organizations into consortia. The
site lists member organizations and consortia and assigns individual users to both.
However, the user profiles, public listings of member organizations and consortia needed to be
maintained manually. To further complicate things, three different systems had been used to assign
individual users to member organizations and consortia as well as to provide access to the site’s
resources.
So the CDP decided to rearrange and automate the process of grouping users into organizations and
consortia:
● Create dynamically-generated lists of member organizations and consortia
● Use a single set of data both to provide front-facing descriptions and lists of consortia and to
classify individual user accounts
● Eliminate permission-based classification of users; use permissions to define user roles instead
● Adopt Drupal best practices for adding meta data to user profiles.
● Create an easily-used link to member profile pages.
● Create downloadable lists of member organizations and individual members
4.) Improve CDP’s understanding of who is using its data products
Google analytics provides good aggregate statistics of how the site is being used, but its need to retain
visitor anonymity meant CDP had limited intelligence on who was downloading what products. While
Ubercart, the e-commerce module suite the site uses, does provide data on individual user ‘purchases’,
there were significant gaps in what information it could supply.
● Created a ‘who downloaded what’ application that allows CDP staff to view a listing of all product
downloads
● Allow CDP staff to filter the listing by member organization, consortium and date
● Download product order data — filtered or unfiltered — in Excel format
● Created convenient ‘Dashboard’ for CDP staff with links to all the site’s built in metrics as well as
user management applications.
5.) Improve the appearance and functionality of the site’s front page
Too much of the site’s front page real estate was given over to superlative information about CDP, aimed
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at prospective members, which resulted in an overly static appearance that offered very little proof to new
or current users of the program’s dynamism and momentum. Common functions such as listing new
articles needed to be done manually and minor layout changes required developer intervention.
Replace manually curated listing of ‘What’s new’ with dynamically generated list of news items, event
listings etc.
● Create dynamically-generated listing of new CDP newsletters
● Create a consistently formatted list of newly-added data products
● Reduce the space taken up by the log in form.
● Reduce the space taken up by organizational branding
● Create more ‘shop windows’ to allow CDP staff to feature other information about CDP
endeavours.
● Modify permission structures to enable CDP staff to edit front page without the need for developer
intervention.
Bonus items
● Duplicate data products built with obsolete content types have been deleted, reducing the size of
the database by about 60 per cent.
● A newly-created and more easily updatable off-site backup of the CDP’s 50GB data archive has
been created.
● Many artifacts of the site’s problematic implementation of multilingual Drupal have been
eliminated.
● Other redundant infrastructure has been identified and eliminated
Next steps
Some work remains to ensure that users in the website database have accurate information stored on
them and that the current system of entity references contains the most up to date information on
individual users. This work will be undertaken as part of the regular maintenance contract.
Annex 2 Strengthening Communitydata.ca Training & Capacity
Building Resources
Prepared by Michel Frojmovic, Community Data Program Lead September 30, 2016 1. Overview
This document provides a detailed update on changes being made to the communitydata.ca
website in support of a strengthened training & capacity building component of CCSD’s CDP.
The document lays out the framework for the CDP Training & Capacity Building Plan for 2016-
2017 and provides high level Plans for Reorganizing CDP Website Resources. This high level
plan includes a series of screen captures for each of the ten sections of the website being used
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to support CDP training and capacity building resources. Finally, the document contains a
Status report of planned changes to each of the ten website tabs and sub-tabs.
Changes to the CDP website are being implemented in a number of ways. The website
improvement project, delivered between April and September 2016 addressed changes
requiring knowledge of Drupal (See Annex 1). Changes to the website falling within the scope of
the CDP workplan were undertaken directly by members of the CDP team. Finally, a number of
changes have been identified which will require the services of a professional web designer.
These changes relate to design-related issues such as layout and format. Changes dependent on
a web designer will be implemented within the next 12 months (subject to budget availability).
2. The CDP Training & Capacity Building Plan - 2016-2017
The CDP Training & Capacity Building component prioritizes the development of resources and
tools to support the capacity of CDP members to undertake evidence-based community story-
telling and reporting using data available from the CDP catalogue.
The CDP Capacity Building & Training component is driven by two goals:
1. Help members access and use data to create evidence-based information products
2. Help raise awareness about social development
The products and services developed under this component are designed to reach a diverse
group of CDP data users. The following tables presents these users in terms of three distinct
groups, each requiring unique training and capacity building services.
Table 1. CDP Target Audiences and Associated Capacity Building Services
Audience Required Capacity Building Services
i. High capacity - top 10-15% of CDP
users - “power users” with access
to sophisticated data analysis and
visualization tools
• Easy to use online catalogue
• Regular newsletter updates on new acquisitions
ii. Medium capacity – 20-25% of CDP
users - require some help with data
access, with only limited access to
data analysis and visualization tools
• Easy to use online catalogue with newsletter
updates
• Email/phone support to find data and extract
simple tables
• Online tutorials
• Access to low cost data visualization options
iii. Modest capacity – at least 50% of
CDP users - require significant
• Access to downloadable pre-packaged indicator
tables based on most popular topics/downloads
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assistance with access to data and
data visualization tools
• Access to no cost/low cost data visualization tools
and tutorials
3. Plans for Reorganizing CDP Website Resources
Intended outcomes:
1 Increase the amount of community data resources available from the CDP website
2 Increase the visibility of the resources available by relying on a more dynamic home page
Make the resources more accessible by re-organizing the resources section into sub-tabs
CDP Resources are located in ten sections of the website:
1. Home Page http://communitydata.ca/ 2. About Page http://communitydata.ca/about 3. Find Data http://communitydata.ca/catalogue 4. News http://communitydata.ca/news 5. Resources Home Page http://communitydata.ca/resources 6. Program Resources http://communitydata.ca/programresources 7. Data & Catalogue Resources http://communitydata.ca/dataandcatalogueresources 8. Community Reporting Resources
http://communitydata.ca/communityreportingresources 9. Webinar events http://communitydata.ca/events 10. My Account Page http://communitydata.ca/user
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1. Home Page Use home page to promote new and existing CDP resources
2. About Page Promote and link to selected Program and Data & Catalogue resources
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3. Find Data Increase discoverability of data, including a new find “Data by Theme” tool
4. New Tab: News Replaces Blog. Used to promote new resources.
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5. Resources Home Page Provide summaries of each resource sub-section
6. New: PROGRAM Resources Include administrative resources for members of the program including the explanation of
the program, annual reports, and governance documents.
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7. New: DATA and CATALOGUE Resources
Include information on how to use the catalogue, a link to the new Data by Theme index,
descriptions of geographies and help with data tools including Beyond 20/20.
8. New: COMMUNITY REPORTING Resources Include examples of impactful and engaging research products created with community
data. This section includes thematic facts sheets, do-it-yourself infographics, and case
studies from other members. This section will also be offer a link to the new map-based
data access tool.
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9. New: WEBINAR EVENTS Include an overview of the CDP webinar series, including four streams of webinar events:
Program Orientation; CDP Product Profiles (Insight into CDP data products, including
product methodology, examples of use, limitations of use); Transforming Data into
Intelligence (use of analytical tools, data visualization, and infographics); Data Charrettes
(live workshops led by a local consortium demonstrating the use of the CDP to access data
on a particular topic). Invitations to upcoming webinars and links to past webinars.
10. New: My Account http://communitydata.ca/user/ Enable logged in users to easily access their account to change their password, edit heir profile
or view the tables they previously downloaded.
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4. Status report of planned changes to each of the ten website tabs and sub-tabs
The following table itemizes changes being implemented within the communitydata.ca website
related specifically to training & capacity building resources11. A number of these changes have
already been implemented by the Drupal developer as a result of the website improvement
project. Other changes were made in parallel by members of the CDP team as part of the CDP
workplan for 2016-2017. A refreshed http://communitydata.ca/ reflecting these changes went
live on August 30, 2016. A number of items identified in the table have been implemented
since August 30.
The site will continue to evolve over the course of the program year. In some cases, changes
will require the intervention of the CDP Drupal developer (Chris Lawson) under the regular site
maintenance contract. Wherever possible, these changes will be implemented by the CDP team
member assigned as webmaster (responsible for regular review, revision and updating of site
content). However, some of the design changes identified in the table extend beyond the
scope of the website improvement project, the Drupal maintenance plan and the CDP
workplan. As a result, the next phase of website improvement work will require contracting the
services of a web designer to help with a refresh of graphic design elements. Work will focus
on redesigning page layouts to maximize navigability, and refreshing the format (colour, size,
font, graphic elements) to improve aesthetics and ensure consistency across pages.
Subject to budget availability, the website design contract will be implemented within the next
12 months, and in advance of the November 2017 full release of the 2016 census. The scope of
work will be defined based on requirements coming out of Table 2, but will be extended to
include all tabs, sub-tabs and pages within the CDP website.
Table 2. Status of tasks being implemented to strengthen the communitydata.ca training
and capacity building resources
Requirement Action being implemented Status
1. Home Page http://communitydata.ca
1.1 Make page more dynamic, informative and engaging
• Widen column at the right with the recent news
• Hyperlink from the CCSD banner to ccsd.ca
• Remove the “From the blog” at the bottom right from the homepage
• Three large icons at the bottom need to be pulled up higher
• Link to the content in the About page from the text on the homepage
• Move the site wide search bar and the facebook/twitter icons into the black banner at the top right
Complete
11 The Website Improvement project scope of work extended beyond strengthening training & capacity building resources.
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Requirement Action being implemented Status
1.2 Promote CDP resources
• Add three ‘shop windows’ to home page to promote new resources: 1. Program resources: Link to Community Data Program
Orientation Video http://communitydata.ca/programresources
2. Community Reporting: Link to Tools to Create Your Own Community Report http://communitydata.ca/communityreportingresources
3. Webinar Events: Link to Upcoming webinars http://communitydata.ca/events
Complete
1.3 Make it easier to find resources
• Implement a simple site-wide Drupal search, independent of catalogue filtering. The Drupal search indexes full content of nodes.
Complete
1.4 Allow non-registered members to access the CDP Newsletter
• Change heading to “Recent Newsletters”
• Place this below “Recently Added Data”.
• Clean the content
• This item only appears when users are not logged in, as all logged in users will have received the recent newsletter.
Complete
1.5 Add a link for program contact info
• Make the contact information for the program more prominent either as a tab at the top of the home page or a clearly marked button. A user might not see it under the one icon on the home page.
• Contact info available from “Start a Data Consortium in your community”
• Contact info available in About page
Complete
1.6 Add/refresh text • Refresh introductory text with a view to marketing the program as the census comes out next year.
In progress
1.7 Make the content more easily editable by the CDP Team
• In short term, homepage editing will continue to be limited to the Drupal administrator due to complexity of editing this page.
• CDP webmaster will require direction from Drupal Developer to implement changes
Ongoing
1.8 Page layout and format refresh
• Engage web designer to re-organize the layout of the content for ease of navigation and improve the aesthetics of the page as part of a site-wide refresh
Planned
2. About Page http://communitydata.ca/about
2.1 Basic formatting changes
• Use another colour to differentiate the subtitles such as the colour of “The Flagship …” from the home page.
• Darken the colour of the main text. (Main text is already black.)
• Move the icons to the top of the text so as not to disrupt the layout. Each of these items need to be more clearly separated, and the colours more distinct. It all blends
Complete
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Requirement Action being implemented Status
together right now. Perhaps more like the entries in the Resources section.
2.2 Add/refresh text
• Revise the text to reflect recent additions to the site resources
• Include links to various Program Resources, including links to repository of information about leads meetings and working groups.
Complete
2.3 Page layout and format refresh
• Engage web designer to re-organize the layout of the content for ease of navigation and improve the aesthetics of the page as part of a site-wide refresh
Planned
3. Find Data http://communitydata.ca/catalogue
3.1 Increase the likelihood of a successful search
• Review and edit/modify all data products via Drupal to strengthen metadata associated with each of the 750 data products and enhance their discoverability.
Complete
3.2 Make the search tool easier to use
• Remove or hide the following non-essential fields in the Ubercart checkout process: “qty”; “Total”; “subtotal”; and “update cart”
• Rather than receiving two emails after downloading a data product through Ubercart, limit this to one email and modify the text that accompanies the email.
• Convert “search by year” tool from a drop-down menu to permit Google style entry of any year.
Complete
3.3 Make the page more user friendly
• When first landing on Find Data page, sort data products by “most popular” based on total number of downloads within past 12 months.
Complete
3.4 Enable topic-based search for data nodes
• Add a Google style search tool to the catalogue using vocabulary from the Data Index that the CDP team is producing. Test synonyms module on dev. If it works as expected, input the rest of Mary’s index on production, install module on production.
• This tool was developed and tested, but failed to deliver the desired results.
Complete (not feasible)
3.5 Create a new user-friendly search tool
• Finish Data Index
• Integrate the Data Index into Find Data as a “Search by Theme” tool
Complete
3.6 Promote the New Search Tool
• Cross-reference “Search by Theme” from Resources Section
Complete
3.7 Add explanatory text at the top of the page
• Remove: “Explanatory text”
• Insert: "Select your search terms below and click Search. Hold CTRL to click multiple items. You can also view all our data, sorted by topic or theme.
Complete
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Requirement Action being implemented Status
3.8 Make the content more easily editable by the CDP Team
• In short term, Find Data page editing will continue to be limited to the Drupal administrator due to complexity of editing this page.
• CDP webmaster will require direction from Drupal Developer to implement changes
Ongoing
3.9 Format refresh • Engage web designer to improve the aesthetics of the page as part of a site-wide refresh.
Planned
4. News http://communitydata.ca/news
4.1 Blog vs News confusion in menu items
• Rename ‘blog’ main menu item and link to /news page Complete
4.2 Basic formatting changes
• This page needs to have more differentiation between items. It is all running together. Perhaps indentation could help here.
Complete
4.3 Basic formatting changes
• Tidy up spacing and font size.
• The entries need to be clearly differentiated: Perhaps each entry should have a descriptive title, or perhaps the date should be larger to signal each new entry (or the title smaller).
Complete
4.4 Make page more engaging
• Insert an image that might liven up the page. Complete
4.5 Promote resources • Once a month, create a news item on a new or existing resource to draw attention to the resources section. This could include an upcoming webinar event, an existing resource, a new community snapshot, a new tool, etc.
• Advertise upcoming schedule of events, webinars, orientations in Recent News
Ongoing
4.6 Page layout and format refresh
• Engage web designer to re-organize the layout of the content for ease of navigation and improve the aesthetics of the page as part of a site-wide refresh
• Consider the use of banners across the tabs on the site to ensure consistency.
Planned
5. Resources Home Page http://communitydata.ca/resources
5.1 Basic formatting changes
• Enhance the colour of the subheading Complete
5.2 Make the site more engaging
• Prepare instructions to embed a youtube or Adobe Connect video on the site. This will mainly be used in the Resources Sub-Tabs.
Complete
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Requirement Action being implemented Status
• Prepare instructions to build presentation slides into Drupal as alternative to downloading or linking. This will mainly be used in the Resources Sub-Tab.
5.3 Page layout and format refresh
• Engage web designer to re-organize the layout of the content for ease of navigation and improve the aesthetics of the page as part of a site-wide refresh
Planned
6. Program Resources http://communitydata.ca/programresources
6.1 Create new content
• Record orientation to the catalogue and post this to Resources section
Complete
6.2 Make the content more engaging
• Embed one or more important videos into the web site (e.g. Community Data Program Orientation Video (link to youtube)
• Embed one or more important presentations into the website (e.g. Community Data Program presentation)
Complete
6.3 Update content • Remove content from “Archive: Making it Count newsletter.”
• Provide direct link to http://us2.campaign-archive1.com/home/?u=edec6233881b89b73370f67a4&id=b79da3ec0a
Complete
6.4 Promote content • Link to this information from the About page, especially reference to repository of information about Leads meetings and Working groups.
Complete
6.5 Update content • Include a section with the membership renewal marketing materials currently under preparation.
In progress
6.6 Add/refresh text • Maintain “Other Program Documents”. These are updated regularly
Ongoing
6.7 Page layout and format refresh
• Engage web designer to re-organize the layout of the content for ease of navigation and improve the aesthetics of the page as part of a site-wide refresh
Planned
7. Data & Catalogue Resources http://communitydata.ca/dataandcatalogueresources
7.1 Add new tools • Provide link to new Search by Theme tool Complete
7.2 Make the content more engaging
• Insert graphic elements Complete
7.3 Add/refresh text • Make the Index Excel spreadsheet available from “Data available” tab
• Add Taxfiler Geography graphic and text explaining postal geography hierarchy
Complete
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Requirement Action being implemented Status
7.4 Add/refresh text • Maintain “Tools for Using the Data” Ongoing
7.5 Page layout and format refresh
• Engage web designer to re-organize the layout of the content for ease of navigation and improve the aesthetics of the page as part of a site-wide refresh
Planned
8. Community Reporting Resources http://communitydata.ca/communityreportingresources
8.1 Add new tools
• Add thematic Infographics/Fact sheets
• Add fillable DIY Infographic PDFs
• Add placeholder for Prototype Online Map-based Community Data Access Tool
Complete
8.2 Basic formatting changes
• Run this section in two columns, with member publications running down the right side.
Complete
8.3 Add new content • Cross reference reports published by individual consortia
from Community Reporting resources to individual
consortium pages
Complete
8.4 Add new content • Include other community reporting projects / tools under the “Selected Publications” column that are setting the standard for the field.
• Create new sub-pages below the graphic offering additional publications/resources/tools from CCSD and other Canadian and international organizations
• New sub-pages and resources will be added on an ongoing basis (e.g. http://www.whatcountsforamerica.org/whydata/)
Complete
8.5 Add introductory text
• Insert introductory text for “Tools to Create your Own Community Report”
• Insert introductory text for the DIY PDFs.
Complete
8.6 Add new tools • Enable access to affordable online DIY data visualization tools
Complete
8.7 Create new tools • Create a prototoype of a map-based community data
access tool with pre-packaged data sets, allowing users to
download the most popular indicators for specified
geographies (to be delivered in Fall 2016).
Complete
8.8 Add new tools • Produce and disseminate new infographics/fact sheets Ongoing
8.9 Page layout and format refresh
• Engage web designer to re-organize the layout of the content for ease of navigation and improve the aesthetics of the page as part of a site-wide refresh
Planned
9. Webinar events http://communitydata.ca/events
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Requirement Action being implemented Status
9.1 Add/refresh text • Introduce new text explaining each of the four webinar themes
Complete
9.2 Add new content • Provide links to past webinar recordings Complete
9.3 Make the content more engaging
• Insert graphic elements for each of the four webinar themes
Complete
9.4 Basic formatting changes
• Move the upcoming events up or make it more prominent by inserting a box / icon for upcoming events like the one on the home page.
Complete
9.5 Basic formatting changes
• Under Past Events, wrap the text around the icons / images for better use of space.
• Make images/text in the right column flush right.
Complete
9.6 Introductory text • Include introductory text for the Webinar Events sub-tab
explaining that webinars will be delivered under one of four
themes
Complete
9.7 Make the content more engaging
• Embed webinar recordings into the page
• Embed webinar presentations into the page
Complete (not feasible)
9.8 Add new content • Add new recordings of webinars as they are completed
• Add descriptions of upcoming events
• Move recently completed events to the past events section
Ongoing
9.9 Add new tools • Integrate a proper calendar system to have events appear under upcoming events
Planned
9.10 Page layout and format refresh
• Engage web designer to re-organize the layout of the content for ease of navigation and improve the aesthetics of the page as part of a site-wide refresh
Planned
10. My Account Page http://communitydata.ca/user
10.1 Make it easier to use the User Profile to find data products already downloaded by the user
• Change the default download date “purchase date” sorted descending. That’s as best as can be managed without rewriting all of Ubercart
• By default have all downloads appear on the same page. This cannot be done within Ubercart
Complete
10.2 Make individuals users’ account pages more accessible
• Introduce a link to a users account by creating a “My account” tab
• Change “Log out” tab at top right of website to generate a “My Account” tab when user is logged in
• When a user scrolls over top of “My account” have “Log out” appear below.
Complete
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Annex 3 December 2016 User Survey Questions
1. What sectors best represent your organisation?
• Social Housing
• Children’s Services
• Financial and employment assistance
• Community Services
• Planning
• Health, Mental Health
• Education
• Economic Development
• Social Planning
• Organization sector – Other
2. What are the most important policy issues for which CDP data are currently used in your
organization?
• Affordable Housing
• Homelessness
• Poverty
• Children and families
• Education
• Immigration/ Migration
• Multiculturalism/ Diversity
• Aging population
• Community safety
• Accessibility
• Mental Health
• Public Health
• Substance Abuse
• Recreation
• Food security
• Labour and employment
• Living wage
• Environment
• Emergency preparedness
• Land use
• Growth and development
• Regional planning
• Transportation
• Waste management
• Other
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3. What are the most important purposes for which CDP data are currently used in your
organization?
• Policy development
• Strategic Planning
• Performance Measurement
• Monitoring & Evaluation
• Service/program design
• Advocacy
• Research
• Community Education
• Other
4. When considering data needs over the next five years, for what geographic levels do
you require data tables to be available?
• Census Metropolitan Area
• Census Agglomeration
• Census Division
• Census Subdivision
• Census Tract
• Dissemination area
• Custom geographies (user-defined)
• Federal Electoral Districts
• Economic Regions
• Health Regions
• Forward Sortation Areas
• Postal Codes
• Postal City
• Aggregated dissemination area
• CSD in Postal Geography
5. If you have specific data products, standard tables, or custom cross-tabulations that you
would like to acquire in the upcoming 5 years, please specify them below.
6. The Community Data Program recently made several changes to its website, including
expanding the Resources section and adding a 'Data by theme' search function to the
Catalogue. Please provide any comments to the website.
7. Are there any Resources that are not currently available in the Resources section that
you would like to see?
8. Would you participate in a discussion group such as LISTSERV? Listserv is an
electronic mailing list. Yes/No/Unsure
9. Does your organisation have any technical restrictions on a discussion groups such as
LISTSERV?
10. If you have any other comments about the Community Data Program in general, please
use the text box below.
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Summary
• Purpose: To better inform our data acquisition decisions over the next five years, particularly
those decisions related to Census data acquisitions
• Use the download history over the past five years to evaluate the interest in different product
groups
• Information collected from survey will supplement download history to help determine data
acquisition priorities
• 137 unique responses
• A summary of the results is supplied below.
Figure 1: Member organizations by sector
Figure 2: Important Policy Issues
18%
13%
13%12%
12%
9%
8%
7%5% 3% Organization
sector - Other
Health, MentalHealth
CommunityServices
0.7%1.0%
1.4%2.1%2.1%
2.4%2.4%
2.7%3.1%3.2%3.3%
3.5%3.5%
3.9%4.4%4.5%
4.7%5.0%
5.4%5.6%
5.9%6.5%
6.9%7.4%
7.6%
0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 8.0%
Waste management
Emergency preparedness
Substance Abuse
Recreation
Homelessness
Accessibility
Mental Health
Public Health
Regional planning
Education
Immigration/Migration
Poverty
Labour and employment
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Figure 3: Member organization purpose
Figure 4: Required geographic levels
Specific data products requested
• Health and disability • Labour force
• Housing market, mortgages, rent, etc. • Target group profiles
• Social assistance statistics • Taxfiler data (DA level)
• Longitudinal immigrant database • Children aged 0-17 data
• Place of work occupation and industry • PCCF
18%
17%
15%12%
11%
9%
9%
7% 2% Strategic Planning
Research
Monitoring &EvaluationService/programdesignPolicyDevelopmentCommunityEducation
1.6%
2.8%
3.1%
3.1%
3.5%
5.3%
5.4%
5.9%
7.2%
9.4%
9.6%
10.2%
10.7%
10.7%
11.4%
Federal Electoral Districts
Census Agglomeration
Economic Regions
Aggregated dissemination area
Forward Sortation Areas
Postal City (taxfiler data)
CSD in Postal Geography (taxfiler data)
Health Regions
Census Metropolitan Area
Dissemination area
Census Division
Census Tract
Custom geographies (user-defined)
Postal Codes (debt, credit and taxfiler…
Census Subdivision
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Comments
• “Please make the database easier to use and understand.”
• “I am amazed that there are some regions and metropolitan areas in Canada without
consortiums, as the Community Data Program is such a great resource.”
• The extent to which you can provide data in accessible and "tailor-able" formats, the better.
• We love the Community Health Atlas, for instance: http://www.fraserhealth.ca/community-
health-atlas/index.html
• “Every time I have called with a question I have been given excellent service, by really
patient people who are great at explaining how things work.”
• “This is a great program - and even though we might not always be able to use all the
excellent data we have access to, its availability is important to us. Thank you for running
this program. :)”
• “Good data for the Workforce Development Board falls under the following conditions: 1) It
is local; 2) It is current and up-to-date; 3) It is relevant to the work that we do; and 4) It can
be updated regularly.”
• “I think the email newsletters are a great way to communicate and that is primarily how I
find out about new products and services.”
• “Really appreciate the CDP. It is a critical piece in the work we do in local community.”
• “A way for independent consultants to access the CDP data would be useful. I currently
have an account as part of an evaluation my company is carrying out for the City of Calgary.
However, we often do projects for non-profit agencies where the CDP data would provide
positive social value.”