Community conference 2013 - WHO, Monika Gehner

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WHO: a constant Twitter chat? | May 3, 2013 1 | WHO: a constant Twitter chat? @MonikaGehner, Team Leader, Social Media Sari @setiogi, Social Media World Health Organization, @WHO, Geneva Presentation at #CCDK Copenhagen, 2 May 2013
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Transcript of Community conference 2013 - WHO, Monika Gehner

Page 1: Community conference 2013 - WHO, Monika Gehner

WHO: a constant Twitter chat? | May 3, 2013 1 |

WHO: a constant Twitter chat?

@MonikaGehner, Team Leader, Social Media Sari @setiogi, Social Media

World Health Organization, @WHO, Geneva

Presentation at #CCDK Copenhagen, 2 May 2013

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WHO: a constant Twitter chat? | May 3, 2013 2 |

Why and how does WHO use social media?

WHO mission Help save lives, prevent disease and disability, promote health. Social media objective People follow WHO advice. Strategy Foster trust every day - beyond campaigns.

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WHO: a constant Twitter chat? | May 3, 2013 3 |

#AddHealth2Life: de-stigmatizing ageing World Health Day 2012

•  Global  live  Twi,er  chat  #AddHealth2Life  •  15  invitees:  WHO  Offices,  NGOs,  Age-­‐friendly  CiFes  •  From  Kobe  to  Peru:  17,5  hours  •  1479  tweets  •  20  219  692  impressions  over  2  days  

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WHO use of Social Media | May 3, 2013 4 |

De-stigmatizing #depression World Mental Health Day 2012

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WHO use of Social Media | May 3, 2013 5 |

What about our future? #Momentum1000

High  number  of  comments,  in-­‐depth,  of  good  quality  

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WHO use of Social Media | May 3, 2013 6 |

#CutRisk World Health Day 2013 on high blood pressure

Extremely  high  number  of  shares  

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WHO use of Social Media | May 3, 2013 7 |

World Health Assembly 2012 Showing WHO's "kitchen" via Instagram

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WHO use of Social Media | May 3, 2013 8 |

World Health Assembly 2012 Showing WHO's "kitchen" via Instagram

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WHO use of Social Media | May 3, 2013 9 |

World Health Assembly 2012 Showing WHO's "kitchen" via Instagram

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WHO use of Social Media | May 3, 2013 10 |

Avian influenza A(#H7N9) virus – changing approach

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WHO use of Social Media | May 3, 2013 11 |

Avian influenza A(#H7N9) virus "Twitter chat" around the clock

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WHO use of Social Media | May 3, 2013 12 |

Avian influenza A(#H7N9) virus "Twitter chat" around the clock

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WHO use of Social Media | May 3, 2013 13 |

Avian influenza A(#H7N9) virus "Twitter chat" around the clock

Since 1 April 2013 Daily "mentions"

▲ 300% on average Daily new "followers" ▲ 150% on average

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WHO: a constant Twitter chat? | May 3, 2013 14 |

Corporate accounts for One WHO

Twi,er      @WHO    Facebook    facebook.com/worldhealthorganizaFon    YouTube      youtube.com/who    Google+    google.com/+who  Instagr.am    @worldhealthorganizaFon  Storify    h,p://storify.com/who  

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WHO: a constant Twitter chat? | May 3, 2013 15 |

Strong, integrated communications/production since Jan 2012

Media (Traditional and social)

Writing Flagship Online Comms

Director

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WHO use of Social Media | May 3, 2013 16 |

•  Build  trust  everyday  •  Beyond  campaigns  •  Constant  "Twi,er  chat"  •  Engagement  metrics  •  Infrastructure,  strategy

Conclusion

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WHO use of Social Media | May 3, 2013 17 |

Thank you!

Monika  Gehner  [email protected]  @WHO  @monikagehner  

Sari  SeFogi  [email protected]  @WHO  @seFogi