Communications, social media and immunisation. · Social media influence on immunisation decisions....

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Social media and immunisation. Theo Brandt Communications Manager, IMAC

Transcript of Communications, social media and immunisation. · Social media influence on immunisation decisions....

Page 1: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

Social media and immunisation.

Theo BrandtCommunications Manager, IMAC

Page 2: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

Social media – 2018 snapshot, U.S.

Page 3: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

New Zealand social media stats in 2018

Page 4: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

Social media platform use, NZ 2018 (survey data 16 – 64 yr olds)

74 73

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Youtube Facebook Instagram Pinterest Google + LinkedIn Twitter

Page 5: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat
Page 6: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat
Page 7: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat
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2012 2013 2014 2015 2016 2017

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Online (inc. Social)

Social

Source: Reuters Institute Digital News Report 2017

Sources of News

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Fight the infectious disease in the air — ‘fake news’

“…In the days following the launch, several communities in the State had very low vaccine coverage due to parents’ refusal to vaccinate their children. In several schools I visited, students with access to smartphones refused the vaccine after receiving messages with false information from their peers…

…like the diseases themselves, false information spread with incredible speed and, if left unchecked, could potentially damage many lives.”

Naveen Thacker, GAVI

Page 10: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

Social media influence on immunisation decisions

97%- access to internet34% consulted web-based materials

Those who used chat rooms or discussion forums more likely to see something that would make them doubt vaccination

31% vs 8%

Page 11: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat
Page 12: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

● With each post in the campaign we segmented our reach into subsets,

to hit our core and broader target audiences.

● Budgets were allocated according to audience sizes, with performance

regularly checked and optimised

● All posts ran on Facebook, and a selection also ran on Instagram

● The target audience algorithm favoured Facebook for delivery to all

audience sets - people are more likely to leave Facebook to visit an

outside website than they are on Instagram.

RISK GROUPS LOW SOCIO

HEALTH/FITNESS/FLU/

WELLNESS/TRAVEL INTERESTS

BROAD DEMOGRAPHIC

Fight Flu - audience segmentation

Page 13: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

Risk groups & Shivers videos ran more than once.

2018 Influenza campaign: social media

Page 14: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

Post 6: Pregnancy slideshow 4 - 10 June2nd Top Performer!

Letting people know that flu vaccinations are free for pregnant women, this post went to four audience sets: parents, pregnancy interests, low socio, and a broad demographic.

Overall results

● Reach: 51,440● Impressions: 85,820

This post was our 2nd best top performer, and saw a lot of action in terms of click through and comments.

Page 15: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

Fight Flu Community Sentiment – our sample of some of our favourite conversations

Page 16: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

Fight Flu Community Sentiment – our sample of some of our favourite conversations

Page 17: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

Fight Flu Community Sentiment - there are always a few…

Page 18: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

Fight Flu Community Sentiment - there are always a few…

Page 19: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat
Page 20: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat
Page 21: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

Facebook- it’s all about the money

Page 22: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat
Page 23: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

Facebook labelled ‘digital gangsters’ by report on fake news

Page 24: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat
Page 25: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat
Page 26: Communications, social media and immunisation. · Social media influence on immunisation decisions. 97%- access to internet. 34% consulted web-based materials. Those who used chat

“We call on the social media giants and the platforms to look at what they could do around this because it is a breeding

ground for misleading information and negative messaging. There could be some really negative and dangerous

consequences. They need to take some responsibility.”

Shirley Cramer, the chief executive of the Royal Society for Public Health (RSPH)

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What does this all mean for influenza?

•Social media is still an ideal place to communicate with our target audiences.

•82% of NZ mums use Facebook daily (apparently!)•Campaign-based promotion needs good design, execution and support.

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