Unified Communications i 2010 drakt

1

Microsoft Business Productivity Infrastructure Office Brings Even More Value to Server & Services Capabilities

Surface LOB information in

familiar applications

Single-interface

training helps manage

support costs

Promote faster adoption of

new capabilities through

tools used every day

Deliver the value of servers & services to users

Office Integration • Contacts and

Communicator features are included in Office − See “Collaborate” menu in

Word (shown here)

• Unified Contacts store provides a consistent experience

Office Integration

SMS og MMS i Outlook

Contact Card

• Right click a contact or group to see expanded contact cards with organization info

Communicator 2007/2010

Find and connect with the right people

Skill Search

• Keyword search

• Searches on all data in Microsoft® SharePoint profile, including expertise, interests, and tags

Find and connect with the right people

Location

• Auto-detected or user entered

• Visible by others unless disabled via privacy settings

• Used for Enhanced 9-1-1

Next Generation Communications

Efficient Voice Mail

• Automatic indexed transcription

• Multiple language support

• Callback or send message

17%

71%

12%

14 Delivers (2H 2010): • Enhanced 9-1-1 for North

America • Survivable Branch Appliances • Call Admission Control • More & cheaper phone models • Call Park, Malicious Call Trace,

and other features • Additional data center

survivability options

OCS 2007 R2 • Single Number reach • Attendant Console • Response Groups • SIP Trunking • Dial-in audio conferencing • Higher def video • Workflow activities for UC

OCS 2007 • “Anywhere Access” • IM & Rich Presence • Most common voice features • Unified messaging • Audio and video conferencing • Desktop integration

Critical Voice Feature Coverage in “14” Building on a robust foundation

12

System Level Price Comparisons Microsoft solution includes full UC, not just voice

– Will be available in W14 1 – Last update

Price

High

Mid

Polycom CX700¹

Office desk (Low)

Office desk (High)

Common Area Conference Room

Polycom CX500

Aastra 6725 iP Polycom CX600

Aastra 6721 iP

Polycom CX3000

Microsoft®

Office Communicator

OPTIMIZED FOR

W14 „Optimized for‟ IP Phones

Location

VOICE − OCS voice networks with any PBX

− Direct SIP for signaling

− G.711 & other standard codecs

CONFERENCING − OCS conferencing connects to any PBX

− Direct SIP for signaling

− G.711 & other standard codecs

PRESENCE − OCS presence is available to any PBX

− SIP verbs to get and set presence

Direct SIP OCS PBX

CONFERENCING

Direct SIP OCS PBX

VOICE

SIP get and set

PRESENCE

OCS user PBX user

PBX user w/ OCS conf

OCS PBX

PBX user w/ OCS IM/P

PBX Interoperability For Customers not yet ready to replace PBX

15.

• Overview of presence

• Sort people based on

presence

• Personal notes

• Absence and return time

• Scheduled events

• See mobile line status

• Manage schedule for

employees

• Connect calls

• Dial to Office

Communicator

Competella sentralbord Incoming

queue

Outgoing queue

Outgoing queue

A and B part

Directory search

Monitor (Busy lamp)

Voice and/or chat

Queue controls

Online Presence