Communications During a Crisis

Presented by: Bill Bond NASSP Specialist for

School Safety

Plan for a Crisis

Meet with local police and walk through the building.

Traffic flow/Parent parkingMaintaining crime scene and witnesses Master keysFloor PlanLearn the emergency terms

Communication Plans

Parents need informationPhone systemWebsite Teacher at front doorParent volunteers

Crisis Kits

Flash DriveStudent informationTeacher informationDigitized school Emergency contacts• First aid supplies• Communication supplies• Traffic control supplies• Sign out forms• Leather gloves

Crisis Plan

Decide within secondsStaff roles and responsibilities Training and practiceCall 911 NOW!Evacuate or lock down : decideProject calm and confident demeanorSingle spokesman Student releaseDocumentation

Control the Crisis

Remain calmCall 911Evacuation or staying in placeUse simple languageAnyone can call a lockdownOnly Principal or AP can call all clear

Mother is Coming

Staff member with information for parents Parents on crisis team to reassure other

parents Sign out area/forms Students use cell phones to call parents Phone system Website

Media is the Key to Recovery

School spokesmanMedia area/ sign in sheetsYour community is your audienceKnow your mission Know the media’s rights

Who is Responsible?

Security/ law enforcement officersCounseling services CommunicationMoney

Return to Normal ASAP

Unification

Identify reunion area(s)Identify sign out areaTrain staff and develop sign out formsIf possible, escort students to parentsDevelop a victims/witness list to separate

from other parents

Psychological Services

National Association of School Psychologists

www.nasponline.org

Victim Assistance

Triage Training Prepare Emergency Supplies Identifying Students Providing Information to Emergency

Responders/Hospital Recording Names

Staff Responsibilities

PRINCIPALRemain in Control CenterAnnounce Code RedDirects 911 CallPrepares All AnnouncementsPrepares Statements for Secretaries

Staff Responsibilities

ASSISTANT PRINCIPALS/NURSEWhen Secured Report to SceneProvide Medical Assistance-NurseIdentify Victims-Report Status to Office

Record Names and Ambulance Information

Staff continued

PRINCIPALS SECRETARYCall District OfficeLog Times of NotificationContact Parents of VictimsType Prepared Statements

Staff continued

SECRETARIAL TEAMCall 911Turn Off BellsClear Office of Non-Essential People

Staff continued

HEAD CUSTODIAN AND STAFFSecure The BuildingAssure Crime Scene Is UnchangedPrepare Parent Parking Area

Staff Continued

ATHLETIC DIRECTOR WITH VESTSClear Bus Area of VehiclesDirect Parents To Parking Area

Communications During a Crisis

Thank you for giving me the opportunity to be with you today!

Bill Bond,

NASSP Specialist for School Safety

Email: bondb@nassp.org Phone: 800-253-7746 xt. 357

To schedule Bill Bond to do a presentation in your school or district,

please contact Carolyn Glascock

1-800-253-7746 xt. 202

Email: glascockc@nassp.org For a list of topics and other NASSP services please visit the NASSP Website at

www.nassp.org