Communication/Presentation Skills KRA Hartford

Mike Fazio – February 12, 2014

Visit my blog: www.workforcecircus.com

Be ready to answer my first question: Are you, as a group, in sync with each other and able to effectively communicate information all day, every day?

Line up by birthdayNo talking

No writing

No texting

My first question:

Are you, as a group, in sync with each other and able to effectively communicate information all day, every day?

WHY THIS WORKSHOP

NOW?

Lazy

Good For Nothing

Waste of Taxpayer Dollars

Biding Time

Inefficient/Ineffective

Lacking Motivation

Diminished Skill Sets

Provide…

Assist…

Advise…

Teach…

Help…Manage…..Train…..Contact….

one word.

Telling Is

Not Selling!

“Selling is simply

sharing enthusiasm

for something you

want everyone else to

benefit from.”

Connecting is the foundation of

SELLING

“It’s not about who you know anymore…

Now it’s more about who

knows you.”

Right now.

CONNECTING means

creating a memorable and

emotional bond with

someone.

Building a Foundation for…..

Change

Performance

Plan

or

Systems

Behavior

Individual

Thinking

Actual Realized

Habits

Attitudes

Beliefs

Expectations

Human Potential

FINISHED FILES ARE

THE RESULT OF

YEARS OF SCIENTIFIC

STUDY COMBINED

WITH THE

EXPERIENCE OF MANY

YEARS OF EXPERTS

A

A

AA

A

A

The process involved in creating a unique name and image in

the consumers mind.

Branding aims to establish a signific

ant and differentiated presence in the market

Branding

When others think of you they currently think________?

VS.

When others think of you, ideally you want them to

think______?

Communication

Three Ways to Communicate With A

Customer or Co-Worker or Employer

I didn’t eat those cookies.

I didn’t eat those

cookies.


cookies.

I didn’t eat thosecookies.


cookies.

Mike Fazio - CareerTEAM [email protected]

Does YOUR attire mater?

or

Sabrina Soccaccio282, North End,Columbus, GA, 36248(927) [email protected]

Objective: To get a position as Photographer and to gain further experience in this field by taking up challenging and interesting photography project assignments.Experience Summary:Have undertaken various type of photography assignment and learnt about different lighting effectsComplied portfolio and instructed new photographer on various photography techniquesHandled photography requirements for key client advertisements, marketing brochures, corporate portraitsAssistant Photographers, July 20XX to PresentABC Photographic Stills, New JerseyCarried out complex photo shoots involving varied types of lighting effectsExperimented with photos using software and brought out interesting effectsExperimented with different lighting effects to bring out unusual photos which were used to great effect in advertisementsHandled model photography and wedding photography assignmentAssistant Photographers, July 20XX to August 20XXNew Photos Inc., New JerseyWas part of the outdoor photography team and develop skills in outdoor photographyLearn various photo editing techniquesHelped in compiling of studio photo portfolio for nature photography and underwater photographyEducation20XX - 20XX Marks College, New JerseyCompleted a Bachelor's Degree in Fine Art ( concentration photography)

Resume or LinkedIn/Facebook?

or

1. Has a year’s experience as a truck driver. Has a good driving record; late for work fairly often; missed some deliveries; couldn’t find several delivery locations, leaving customers without supplies. Not very motivated!

2. Has no truck driving experience. Previous employer says candidate was very dependable; hardly ever missed a day of work; always on time; extremely enthusiastic and eager to learn.

Unique

Compelling

Interesting

Memorable

Different

Mike Fazio - CareerTEAM [email protected]

Unique

Compelling

Interesting

Memorable

Different

Startling Statement

Significant/Relevant Facts

Mike Fazio - CareerTEAM - [email protected]

DID YOU KNOW?

The best kept secret in New Jersey is not where Jimmy

Hoffa is buried, it is where you can find the resources

you need to create your next best future

Did you know in the past year the average New Jersey

resident can spend over $1,000.00 on their job search

What do these career fields have

in common??

FEATURES

About your organization

About your program

About your self


WORKSHOPS CAREER COUNSELORS

INDIANA CAREER CONNECT STATE JOB MATCHING SYSTEM

DETERMINE TRAINING NEEDS

CAREER ASSESSMENT AND TESTING

YOUTH SERVICES

Since being established in 1902 Goodwill Industries has become more than just a donation center but a multibillion dollar business providing program & services, trainings & employment to the disability and underserved.

Goodwill Industries operates over 2,000 retail chain stores where we have generated over $3 billion dollars in revenue locally & internationally.

Goodwill Industries also owns & operates one of NYC most successful temporary staffing firms called GoodTempswhere we have placed over 11,000 workers in the last year.

We have served 1,113,823 participants through our employment & training programs.

In the last year Goodwill Industries Back-to-Work program has placed 4,421 participants in competitive employment through out NYC.

BENEFITS About your organization About your program About your self

Remember---What’s in it for them!!!


On-the-Job Training…

• Helps you get a job faster

• Gives you “hands on” job experience

• Lets you save money for your employer

• Makes you stand out from other candidates

“The OJT EDGE”

Features Benefits

We serve all of Broward County◦ North Broward◦ Central Broward◦ South Broward

6 Different Programs to meet yourhiring needs

◦ Job Orders◦ Candidate Pre-screening◦ Large Number Recruitment◦ Financial and Training

Incentives◦ Human Resource Tools

What’s In it for You?

Placing job orders with us willsave your company

Money, Energy and Time.

A professional recruiter that isspecifically designated to yourorganizations

◦ to pre-screen ◦ ensure job orders are filled ◦ a need for large recruitment,

the One Stop facilities and staff handles every aspect of the event.

TESTIMONIAL

Use examples of saving

MET.


“Working at Disney Channel, has allowed me to participate

in all facets of the Information Technology Department.”

- Morgan, California State University

“During the internship, GEICO associates were always willing

to help with our projects, and it was great to know that our

ideas were being considered and taken seriously.”

Jessica, Old Dominion University

Top Ten Internship for 16 Straight Years

-- Vault Guide to Internships, 2012 edition

“They recruited over 500 applicants… then they screened down to 160 qualified applicants…from this pool we hired 82 people…”

“They were instrumental in our recent hiring event…WESTECH was tasked in hiring 40 people and WDD accommodate us to the fullest, including the use of rooms, computers, printers, scanners and even a break room…”

“It is not rocket science, Thank you…”

CLOSING ACTION

What do you want the

employer to do now?


I am sure you agree this is an exciting program, right?

For now, I will only need a couple of documents to start saving your company money. I am sure you have your business license, right?

Allow me to just make sure I have all the correct information on your job order form.

Are you hiring 1,2, 3 or more employees?

Let’s schedule a follow up appointment, next Monday 9:00 AM work best for you?

Questions as

endings, designed

to get someone to

say YES.

Aren’t They?

Aren’t You?

Can’t You?

Couldn’t It?

Doesn’t It?

Don’t You Agree?

Don’t We?

Shouldn’t It?

Wouldn’t It?

Haven’t They?

Hasn’t He?

Hasn’t She?

Isn’t It?

Isn’t That Right?

Didn’t It?

Wasn’t It?

Won’t They?

Won’t You?

“Mark, a tie looks great with your suit. It shows

the type of professionalism that’s

required to be successful in a job like

you’re applying for. You want to look

professional, don’t you?”

That’s TELLING.

This is SELLING.

If your customer says “no”, they would saying “no” to looking professional.

This is why they will most likely say “yes” to the question.

The best part about this is that it gives you the leverage to handle their objection if they say “no” to your close.

Customer: “No, I don’t want to wear a tie”

You: “Mark, I understand your hesitation. Remember, we’ve discussed many times that professionalism on the job is what helps in your success, haven’t we?

Customer: “Yes”

You: “Well, that’s exactly why you need to wear the tie!

1. Many companies are using computers these days_________________?

2. It would be an advantage to have your own twitter account, _____________?

3. These are fun, ______________?

4. It just takes practice,______?

6. They’re coming out naturally now, __________?

6. After you’ve practiced a while, the tie-downs certainly pop out, _______? 7. That one just did, ________?

8. Over time, you could create hundreds of questions that will lead clients

towards a buying decision, __________?

9. In any given situation, professional salespeople should be able to rattle off

ten, or twenty tie-downs without too much effort, ________?

10. You’re a professional, ___________?

Golly Gee, that Mike Fazio sure is one cool guy and great trainer________?

30 minutes to prepare--10 minutes to present Everyone speaks equally Use the props and any of your own, too. 1st place to MOST informational and

inspirational Topic choices: Using One Stop Services Benefits of Work Building a Good Resume How to Job Search The Importance of Education

MOTIVATION is the

activation or

energization of

goal-oriented

behavior.

Inspiration

To be influenced,

moved, or

Guided by others.

www.

workforcecircus

.com

Communication/Presentation Skills KRA Hartford

Business

Transcript of Communication/Presentation Skills KRA Hartford