CommunicationMU1.6 Introduction to Communication in Health and Social Care and Early years and Education

Starter Activity

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Aim: Know barriers to communication

Objectives:• Outline how to communicate with service users• Define facial expressions and how they

contribute to communication • Outline at least 5 barriers to communication• Explain how barriers can be overcome• Evaluate the importance of facial expressions

when communicating

Recap - Kahoot Quiz

https://create.kahoot.it/#quiz/e3fdac9b-96e9-4853-8246-85fed403cc72

How do we know how to communicate with a service user?

Class Board Blast

https://www.youtube.com/watch?v=Hp4PW17U_h8

Reading Facial Expressions

5 min task

http://www.online-stopwatch.com/countdown-timer/

Facial Expressions can tell you a lot!

Make your own facial expression video

Using the tablets, make a video evaluating the importance of facial expressions when communicating

• I can find out an individual’s preferred communication methods by: asking the client, reading their care plan, ask relatives, ask colleagues, medical notes.

• I can find out a child’s preferred communication method by asking the child, ask their parent/carer, reading their ‘all about me’ sheet or asking their keyworker.

Have you met your objectives yet?

Can you remember the barriers to communication?

Move around the room and on each poster outline what contributes to each factor

How do we overcome these barriers?

Split into groups and stand by a poster

Think of ways to overcome these barriers, what ideas can you think of to promote communication.

Write them down on paper to feedback to the class

Lets overcome barriers

Individually you will make a communication spinning wheel. • One part of the wheel will

outline communication barriers• The second part will outline how to

overcome barriers

Have you met your objectives yet?

Review

SkittlesKnock down the pins and answer the

questions

Aim: Know barriers to communication

Objectives:• Outline how to communicate with service users• Define facial expressions and how they

contribute to communication • Outline at least 5 barriers to communication• Explain how barriers can be overcome• Evaluate the importance of facial expressions

when communicating

CommunicationMU1.6 Introduction to Communication in Health and Social Care and Early years and Education

Starter

• Find me a partner Half of the class have questions and half have the answers.

• Go silently around the room trying to find out who your partner is.

Aim: Know how to communicate with service usersObjectives:• Identify ways to communicate with

service users• Outline activities that promote

communication• Evaluate the importance of stimulating

activities to promote communication

Communicating with Service Users

Lets Play

Communication and Language Promoting Activities

Have you met your objectives yet?

What areas of development did we encourage?

S p I C E

When planning activities what do we need to remember?

Environment Adults Role

Health and Safety

Individual NeedsResources

Aims and Objectives

Its your turn

• Plan a communication activity with a child and an activity with an older person who has learning difficulties.

Have you met your objectives yet?

Aim: Know how to communicate with service usersObjectives:• Identify ways to communicate with

service users• Outline activities that promote

communication• Evaluate the importance of stimulating

activities to promote communication

CommunicationMU1.6 Introduction to Communication in Health and Social Care and Early years and Education

Starter

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Aim: Know barriers to communication

Objectives:• Identify how to communicate effectively with

children• Describe communication barriers and identify

them • Explain key elements to effective

communication • Evaluate communication methods and analyse

the most effective methods

Children to visit

Evaluate our visit from the children

• How well did you communicate when working with the children?

• What part of your activity went well?• What did the children learn?• What was your role?

Today we are Jeremy Kyle’s Audience

• https://www.youtube.com/watch?v=JYEDuLLSQg8

Observe the communication in this clip• What types of body language are being

demonstrated?• What are the tones of voices saying to

the audience?• What can you see from looking at facial

expressions?

What were the barriers to communication?

CLASS PASS

Is Jeremy Kyle an effective communicator?

YES NO

Create a blog review

What do you think of Jeremy Kyles communication methods?

Give your opinions to a blog titled……

Jezza can’t communicate for toffee!!!

Summative Task- Complete the Communication Chart

2.1 Outline how to identify an individual’s communication and language needs, wishes and preferences.2.2 Identify a range of barriers to communication.2.3 Identify Factors that promote communication and overcome barriers.

Post it!

What have you learnt?

Aim: Know barriers to communication

Objectives:• Identify how to communicate effectively with

children• Describe communication barriers and identify

them • Explain key elements to effective

communication • Evaluate communication methods and analyse

the most effective methods