Communication & Theatre 4/514 Organizational Communication Teamwork.
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Transcript of Communication & Theatre 4/514 Organizational Communication Teamwork.
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“Team” is a metaphorAlternatives:
community
family
folks
associates
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Assess the need
•Expertise
•Groups fail
•Efficiency
•Unpopular decisions
•Quick decisions
•The impact of cohesiveness
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Productivity
Cohesiveness
It may be that the best teamwork is a momentary process. Teams created for specific projects with well-defined end dates probably work best.
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Ongoing, ever changing, dynamic, non-repetitious interaction of events. All dimensions of a process
are interdependent.
Work Team Process is more Democratic!!
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Linear Models
A Bcauses
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Circular Models
A B
Feedback
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Helical Models
A
A1
A2
A3
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Chaotic Models
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Thing vs. Process
Make a cake.
Make a decision.
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Content = the topic of conversation
Process = our working relationships
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3 Dimensions of Process• Structure -the
architecture
• Function-how we work together
• Evolution-the history
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We create We create reality, rather reality, rather than discover than discover it!!it!!
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Defensive behaviors are competitive.
Supportive behaviors are cooperative.
Adversarial democracy
Unitary democracy
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Hirokawa: Functional Group Behaviors
• minimal procedural protocol
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• describe problem
• analyze problem
• understand seriousness
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• Identify causes of the problem
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•marshal a range of alternative solutions
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•Evaluate plusses and minuses for each alternative
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meeting planning
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Characteristics of an ideal meeting
Purpose is clearMembers must meetMembers understand
purpose
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•Agenda is organized
•Agenda distributed prior to meeting
•members know what is expected
•membership is appropriate
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•Plans for facilitating made
Plan your participation
Personal appearance
Note taking
Room architecture
Follow-up/evaluation
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Be realistic!!!
In terms of time allotted
In terms of group’s ability to decide the issue
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•Members leave knowing what they have accomplished
•members’ needs met
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Meetings don’t just happen . . . .
They take planning.
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End of Teamwork Session