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1 Draft Syllabus: MGT 3003.003 (Internet), Fall Semester 2017 Business Communication and Professional Development (Updated August 17, 2017: All Dates & Times are Central Time Zone) NOTE: (1) Only the online version of this syllabus is current. (2) Both PC and Mac users should use the Mozilla Firefox or Chrome browsers for full access UTSA to Web sites, to Blackboard-based assignments/exams, and to McGraw-Hill Connect-based assignments/exams. (3) In the event of conflicting assignment information and/or associated deadline dates with this syllabus or and other documentation/schedule, the information in this syllabus takes precedence. Find Blackboard Learn at http://learn.utsa.edu/ . COURSE INSTRUCTOR.................................................... 1 COMMUNICATION PLAN AND CONTACTS......................................2 COURSE DESCRIPTION................................................... 2 COURSE FORMAT........................................................ 2 BACHELOR OF BUSINESS ADMINISTRATION (B.B.A.) DEGREE PROGRAM GOALS....3 REQUIRED COURSE MATERIALS............................................ 3 STUDY RESOURCES...................................................... 4 GRADING POLICY....................................................... 6 COURSE SCHEDULE...................................................... 7 COURSE PLAN.......................................................... 7 ACTIVITY TYPES...................................................... 10 COURSE POLICIES..................................................... 10 COURSE GRADING & SUBMISSION POLICIES................................12 FREQUENTLY ASKED QUESTIONS (FAQ)....................................14 20 EXTRA-CREDIT POINTS OPPORTUNITY: The Career Action Program (business majors only)……………..17

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Draft Syllabus: MGT 3003.003 (Internet), Fall Semester 2017Business Communication and Professional Development

(Updated August 17, 2017: All Dates & Times are Central Time Zone)

NOTE: (1) Only the online version of this syllabus is current. (2) Both PC and Mac users should use the Mozilla Firefox or Chrome browsers for full access UTSA to Web sites, to Blackboard-based assignments/exams, and to McGraw-Hill Connect-based assignments/exams. (3) In the event of conflicting assignment information and/or associated deadline dates with this syllabus or and other documentation/schedule, the information in this syllabus takes precedence. Find Blackboard Learn at http://learn.utsa.edu/.

COURSE INSTRUCTOR..................................................................................................................................1

COMMUNICATION PLAN AND CONTACTS...................................................................................................2

COURSE DESCRIPTION.................................................................................................................................2

COURSE FORMAT........................................................................................................................................2

BACHELOR OF BUSINESS ADMINISTRATION (B.B.A.) DEGREE PROGRAM GOALS........................................3

REQUIRED COURSE MATERIALS...................................................................................................................3

STUDY RESOURCES......................................................................................................................................4

GRADING POLICY.........................................................................................................................................6

COURSE SCHEDULE......................................................................................................................................7

COURSE PLAN..............................................................................................................................................7

ACTIVITY TYPES..........................................................................................................................................10

COURSE POLICIES......................................................................................................................................10

COURSE GRADING & SUBMISSION POLICIES.............................................................................................12

FREQUENTLY ASKED QUESTIONS (FAQ).....................................................................................................14

20 EXTRA-CREDIT POINTS OPPORTUNITY: The Career Action Program (business majors only)……………..17

You probably remember the classic book and movie, The Wizard of Oz, in which Dorothy laments to her pet dog: “Toto, I have a feeling we’re not in Kansas anymore.” This course will take you out of “Kansas,” a metaphor for your experiences prior to entering the “real world” of professionalism. In doing so, it will challenge your time-management skills in order to complete time-sensitive assignments prior to their deadlines. Effective time management skills are valued and critical skills, both in this course and in the real world of work.COURSE INSTRUCTOR

Dr. Bennie Wilson

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Website: http://faculty.business.utsa.edu/bjwilson/index.phpOffice Hours: TR: 12:30pm-1:30pm and by appointment

COMMUNICATION PLAN AND CONTACTS

COURSE TEAM EMAIL ADDRESSES PHONE OFFICE HOURSProfessor

Dr. Bennie WilsonBlackboard message or [email protected] Point deductions

Message preferred TR: 1:30pm – 2:30pm

and by appointment

Teaching Assistant (TA)

Aaron Vega

Blackboard Learn message or email [email protected] Résumé Grading (non-CAP students) Résumé grading Miscellaneous points

Message preferred

TR: 1:30pm – 2:30pmand by appointment

Tech SupportMcGraw-Hill Blackboard course

McGraw-Hill tech support; (800) 331-5094 (toll-free): Text, "Connect" UTSA Office of Information Technology (OIT) Tech Support: [email protected]

Blackboard issue report form: Blackboard course navigation issues

ATTENTION: This is a completely online course. Because of their unreliability, using Wi-Fi computer connections is prohibited for completing course assignments. You do so at your own risk, without any assignment “do-overs.”

COURSE DESCRIPTION(3-0) 3 Credit Hours. Prerequisites: COM 1043 or COM 1053, WRC 1023, and classified as a pre-business or declared major in the College of Business or approval of Department Chair and Dean of the College. This course examines basic interpersonal communication processes within written and oral channels, with practical applications for the business environment. We will focus on three areas: 1) planning, researching, organizing, writing, editing, and revising business-related documents; 2) planning, organizing, and delivering oral presentations in a business setting; and 3) preparing for professional success in the business world, including career planning, networking, job searching, résumé preparation, and job application and interviewing. The preparation of a resume is required. (Formerly MGT 3043; Credit for both MGT 3003 and MGT 3043 is not authorized.) Important Note: If you are a management major, you must earn a grade of “C-“ or better in MGT 3003 in order to stay in that major. Otherwise, you must either retake the course or change majors. If you are not a management major, please check the UTSA Course Catalog regarding similar provisions for this or other courses.

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COURSE FORMATThis course will be taught entirely online through McGraw-Hill Connect and Blackboard Learn. There will be no class meetings on campus; however, voluntary extra-credit opportunities will be conducted outside of class. See the course calendar and plan below for details.

Course Navigation Instructions: When you log in to Blackboard, you will arrive at the Course Content page. Use the course menu on the left side of your screen to go to other locations in the course.

BACHELOR OF BUSINESS ADMINISTRATION (B.B.A.) DEGREE PROGRAM GOALS Students will be able to communicate, verbally and in writing, information and ideas

pertinent to business decision-making. (This course directly supports this goal.) Students will be able to use quantitative analysis and quantitative and non-quantitative

reasoning to effectively identify and solve business problems. Students will be able to use current information technology to support business decision-making. Students will be able to incorporate a global perspective in business decisions. Students will be able to identify ethical and legal issues in a business context and find

alternatives that demonstrate ethical values.

REQUIRED COURSE MATERIALS Text : Business Communication: Developing Leaders for a Networked World, 3rd ed., by

Peter Cardon, McGraw-Hill Publishing, in one of the following formats:

o Combination Loose-Leaf with Connect Access Card for McGraw-Hill “Connect” Learning Management System (cost approx. $149.00): ISBN−9781260240085 - available in the University bookstore.The Pre Pack includes: A hard copy, loose-leaf version of the text Access to the e-Book An access code to “Connect,” an online (via the course Blackboard site) study and

assignment system required for this course.

o Connect Access Card (cost approx. $114): ISBN: 9781260232219 – available in the bookstore (you will need the Connect code to access the online study modules including the eBook and Connect/LearnSmart content) Access to the e-Book An access code to “Connect,” an online (via the course Blackboard site) study and

assignment system required for this course.

o Online Blackboard Connect Access Purchase (cost $90.00): The direct student purchase through Blackboard includes: Access to e-Book and Connect (no printed book), an online study and assignment system required for this course. (NOTE: Do not purchase Connect access online through the McGraw-Hill web-site, or you will not have access to Connect assignments via Blackboard. See the “Register for Connect through Blackboard” link on the left side of the course Blackboard site for a tutorial on how to do this.)

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o IMPORTANT NOTES :

If you took this course a previous semester and you are retaking it this semester, you should know that: If you used a previous edition of the text, you must purchase the current 3rd edition

for this class.

If you are retaking this course and used the current 3rd edition for this class, your Connect access may have, or might soon, expire. It is your responsibility to contact the McGraw-Hill representative [email protected] as soon as possible to seek an extension of this access.

If your access—including the two-week courtesy access—expires prior to the last Connect-based assignment, you will forfeit any Connect-based assignments that you miss during the expiration period.

COMPUTER SOFTWARE & HARDWARE: The primary software requirement for accessing UTSA networks is Microsoft Windows 7, 8, or 8.1. If you use a MAC computer, you must be able to produce documents that are compatible with Microsoft Office 2010 or 2013. (NOTE: Do not submit documents as zip files or files that are not compatible with Microsoft Office 2010 or 2013, e.g., Google docs, etc.)

Wireless Internet connections are inherently unstable and spotty, particularly in public locations. Never

use Wi-Fi connections for any of the assignments—online or otherwise—in this course. You should

access your assessments at home or work locations with a stable high-speed Internet connection, and

with a physical wire running from the router directly to your computer's Internet port. An Ethernet

cable is one of the most popular forms of network cable used on wired networks--they easily connect

from your laptop to wired computers located in libraries, hotels, etc. in many metropolitan areas.

STUDY RESOURCES Study and Learning Assistance

McGraw-Hill “Connect ”: This interactive eLearning and assignment program is available at the course Blackboard site, located at the links on the left side of each Blackboard page. It provides many extensive study and evaluation tools to assist your success in reading and understanding chapter materials in the text. These include practice chapter pre- and post-quizzes, simulation exercises, etc. In addition, this program is required to access Connect-based assignments. “Connect” also includes access to the following optional learning tools:

LearnSmart “SmartBook ”: An adaptive reading system that creates a personalized reading process whereby the student’s text reading continuously adapts by highlighting content based on what the student does and does not know.

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LearnSmart “Achieve ”: An adaptive learning system that improves writing editing skills.

Tomás Rivera Center (TRC) : Learning Assistance Services for Undergraduate Students at the TRC provides one-on-one Academic Coaching, which can assist with many educational concerns, such as time management, overcoming procrastination, reading strategies, note taking, and study skills. Visit the TRC website (www.utsa.edu/trcss) for more information.

TECHNICAL SUPPORT: Follow the instructions below immediately if you believe there has been a systemic network outage affecting your access to Blackboard and/or McGraw-Hill Connect. Problems with Blackboard Learn-based Assignments : First, access the UTSA Office of Information

Technology (OIT) public alert web page at https://utsacloud-public.sharepoint.com/alerts, which has a history of Blackboard outages and what time they occurred. Notify me if you believe a Blackboard outage affected you.

Second, if no outages occurred, and you still cannot access Blackboard, email OIT Tech Support at [email protected] and provide the following information:o Your name, email address, banner ID/Usernameo Details of your problemo Phone number where you can be contactedo Your course and section number, and the name of your professoro Your computer’s operating system & version number, e.g. Mac OSX, Windows 7, Windows XP,

etc.o The name and version of internet browser in which you are using blackboard, e.g., Safari version

5.1.2, Internet Explorer version 8, Mozilla Firefox version 12, etc.o If you used a UTSA-owned computer, provide your computer’s inventory/asset number

Problems with McGraw-Hill Connect-based Assignments : Phone or email McGraw-Hill technical support. Be sure to inform them you registered on “Connect” via Blackboard, not via the McGraw-Hill Web site .

o Call Tech support at (800) 331-5094 during below times (Central Daylight Time): Sunday: 11:00 a.m. – 1:00 a.m. Monday thru Thursday: 7:00 a.m. - 3:00 a.m. Friday: 8:00 a.m. - 8:00 p.m. Saturday: 9:00 a.m. - 7:00 p.m.

o Email Tech support by accessing http://mpss.mhhe.com/contact.php. Complete “Your Information” on the form. Select “Connect” under “Product Name.” Click “Submit Question”

Provide a screenshot of the problem, if possible Tell them the specifics of your problem and the date and time of your issue. Ask if there was a systemic Connect systems outage, and the date/times thereof.

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Ask them to notify your professor of their findings at [email protected] Record the incident reference number they provide you and provide it to our

McGraw-Hill representative, at [email protected]

GRADING INFORMATIONYour semester grade will be based on a combination of a final exam, resume assignment, module tests, challenge cases, practice sets, checks for understanding, and short activities/exercises.   

Required Assignments Contribution to Semester Grade

Final Exam 8% [100 pts/1200]Resume Assignment 8% [100 pts/1200]Module Tests 28% [11 @30 pts each = 330 pts/1200]Challenge Cases 21% [10 @25 pts each – 250 pts/1200]Practice Sets 13% [10 @15 pt. each =150 pts/1200]Check Your Understanding

16% [20 @10 pts each = 200 pts/1200]

Exercises 4% [2 @10 pts each and 1 @ 30= 50 pts/1200] 

Activities 2% (4 @ 5 pts each = 20 pts/1200] Total 100% [based on 1200 possible points] 

Final grades will be based on students earning the following points out of a possible 1200.

Course Grade Determination(Based on Max 1200 Assignment Points)

Letter Grade Grade Points Course Points Between

A+ 4.00 1160 1200+A 4.00 1120 1159 A- 3.67 1080 1119 B+ 3.33 1040 1079B 3.00 1000 1039 B- 2.67 960 999 C+ 2.33 920 959C 2.00 980 919 C- 1.67 840 879 D+ 1.33 800 839D 1.00 760 799 D- 0.67 720 759F 0.00 0 719

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COURSE SCHEDULEModules assignments and tests are available on a Module Week basis, as follows:

Module Weeks Modules Text Readings Due Date

Week 1: August 22- Sept. 3 Module 1 Chapter 1 & 2 Sunday, 11:59 PM CST Sept. 3

Week 2: Sept.4- Sept. 10 Module 2 Chapter 2 Sunday, 11:59 PM CST Sept. 10

Week 3: Sept.11- Sept. 17 Module 3 Chapter 3 Sunday, 11:59 PM CST Sept. 17

Week 4: Sept.18 – Sept. 24 Module 4 Chapter 4 Sunday, 11:59 PM CST Sept. 24

Week 5: Sept. 25- Oct. 1 Module 5 Chapter 5 & 6 Sunday, 11:59 PM CST Oct. 1

Week 6: Oct. 2- Oct. 8 Module 6 Chapter 7 & 8 Sunday, 11:59 PM CST Oct. 8

Week 7: Oct.9- Oct. 15 REVIEW

Week 8: Oct. 16- Oct. 22 Module 7 Chapter 16 Sunday, 11:59 PM CST Oct. 22

Week 9: Oct. 23- Oct 29 Module 8 Chapter 16 Sunday, 11:59 PM CST Oct. 29

Week 10: Oct. 30- Nov. 5 Module 9 Chapter 9 Sunday, 11:59 PM CST Nov. 5

Week 11: Nov. 6- Nov. 12 Module 10 Chapter 11 Sunday, 11:59 PM CST Nov. 12

Week 12: Nov. 13- Nov. 19 Module 11 Chapter 10 Sunday, 11:59 PM CST Nov. 19

Week 13: Nov. 20- Nov. 26 THANKSGIVING THANKSGIVING

Week 14: Nov. 27- Dec. 3 Module 12 Chapter 14 & 15 Sunday, 11:59 PM CST Dec. 3

Week 15: Dec. 4- Dec. 10 REVIEW

Week 16: Final: Dec. 9 – Dec 10th Final Exam Open 12:00 AM CST Saturday, 12:00 AM (Morning)

Sunday, 11:59 PM CST Dec. 10

Grades Due UTSA Registrar (via Dr. Wilson) Dec. 19

The UTSA academic calendar can be found at http://utsa.edu/calendar/.

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COURSE PLANThis table includes graded activities only. The end of chapter “Module Tests” and the Final Exam are the only timed tests. You are allowed only one attempt on these tests and on all other graded activities. It is your responsibility to access and submit the proper assignment/test prior to its deadline.

GRADED ACTIVITIES POINTS# Questions TIME LIMITS

MODULE 1TOTAL: 90

Min

1.1 1.1.5 CFU 10 5 5

1.2 1.2.4 CFU 10

5 5

1.3 1.3 Challenge Case (McGraw-Hill Connect) 25 7 7

1.4 1.4.5 Practice (McGraw-Hill Connect) 15 1 5

1.5 1.5 Module Test 30 30 30

MODULE 2 TOTAL: 90 Min

2.1 2.1.5 CFU 10 5 5

2.2 2.2.6 CFU 2.2.7 Practice

1015

55

55

2.4 2.4 Challenge Case 25 6 10 2.5 2.5 Module Test 30 28 30

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GRADED ACTIVITIES POINTS # Questions TIME LIMITSMODULE 3 TOTAL: 90 Min

3.1 3.1.5 CFU 3.1.6 Practice (McGraw-Hill Connect)

1015

51

55

3.2 3.2.5 CFU 10 5 5 3.4 3.4 Challenge Case (McGraw-Hill Connect) 25 7 10 3.5 3.5 Module Test 30 30 30

MODULE 4 TOTAL: 90 Min4.1 4.1.5 CFU 10 5 54.2 4.2.3 Exercise

4.2.5 Practice (McGraw-Hill Connect)1015

51

n/a 5

4.4 4.4 Challenge Case 25 5 104.5 4.5 Module Test 30 30 30

MODULE 5 TOTAL: 100 Min5.1 5.1.4 Activity (McGraw-Hill Connect)

5.1.5 CFU 5

1015

55

5.2 5.2.7 CFU 5.2.8 Practice (McGraw-Hill Connect)

1015

51

55

5.3 5.3.4 Exercise 10 10 105.4 5.4 Challenge Case 25 6 105.5 5.5 Module Test 30 30 30

MODULE 6 TOTAL: 95 Min6.1 6.1.4 CFU

6.1.5 CFU 510

46

55

6.2 6.2.7 CFU 10 7 56.3 6.3.4 Practice (McGraw-Hill Connect) 15 1 56.4 6.4 Challenge Case 25 6 106.5 6.5 Module Test 30 30 30

MODULE 7 TOTAL: 110 Min7.3 7.3 Challenge Case: Create a Resume 100 n/a n/a7.4 7.4.5 CFU 10 5 5

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GRADED ACTIVITIES POINTS # Questions TIME LIMITSMODULE 8 TOTAL: 75 Min

8.2 8.2 Exercise 30 30 158.3 8.3.3 Activity

8.3.5 CFU 5

1015

10

8.5 8.5 Module Test 30 32 30MODULE 9 TOTAL: 80 Min

9.1 9.1.6 CFU 10 5 59.2 9.2.5 Practice (McGraw-Hill Connect) 15 1 59.3 9.3 Challenge Case 25 8 109.4 9.4 Module Test 30 30 30

MODULE 10 TOTAL: 95 Min10.1 10.1.2 Activity

10.1.5 CFU 5

1015

55

10.2 10.2.6 CFU 10 5 510.3 10.3.5 Practice (McGraw-Hill Connect) 15 1 510.4 10.4 Challenge Case 25 7 1010.5 10.5 Module Test 30 30 30

MODULE 11 TOTAL: 95 Min11.1 11.1.4 Activity

11.1.5 CFU 5

1015

510

11.2 11.2.5 CFU 10 5 511.3 11.3.4 Practice (McGraw-Hill Connect) 15 1 511.4 11.4 Challenge Case 25 7 1011.5 11.5 Module Test 30 30 30

MODULE 12 TOTAL: 90 Min12.1 12.1.3 CFU 10 5 512.2 12.2.5 Practice (McGraw-Hill Connect) 15 1 5

12.3 12.3.5 CFU 10 5 512.4 12.4 Challenge Case 25 7 1012.5 12.5 Module Test 30 30 30

FINAL EXAM TOTAL: 100 50* CFU (Check for Understanding)

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ASSIGNMENT ACTIVITY TYPES Below are the types of activities and assessments you may encounter—depending on semester-by-semester availability― as you work your way through the course.

Read: Read from online resources (open source textbooks, articles, journals) on topics relevant to learning outcomes.

Watch: Watch videos, animations, slideshow, or other sources to understand lesson concepts and answer questions on what you've learned.

Listen: Listen to podcasts or other audio sources to understand lesson concepts and answer questions on what you've learned.

Explore: Learn more about topics of particular interest to you. Checks for Understanding (CFU): Answer straightforward questions on the material to make sure

you understand basic concepts before moving on. Discuss: Collaborate with your classmates to discuss an open-ended issue relevant to the lesson in a

respectful and thoughtful environment. Journal: Reflect on a particular concept or topic using critical thinking and creative skills, and with

enough detail for possible use later in the course. Practice Sets: Participate in an application-based activity related to a skill learned in the lesson. Module Exam: Answer a variety of questions based on the module lessons for a grade. Challenge: Engage in a creative, problem-solving application of knowledge and skills, individually

and as a team, of a lesson in a real-world context.

COURSE COMPUTER ACCESS POLICIES Important Notes Regarding Online Assignment Connectivity :

o The University drops students from class if they are delinquent in paying University fees (tuition, fines, etc.). These students cannot access Blackboard, McGraw-Hill Connect, and cannot attend classes, submit course assignments or submit course assignments (either hard copy or online), either in advance or retroactively during the time dropped from classes, even if eventually the student pays his/her fees.

o Computer systems are notoriously subject to unforeseen and uncontrollable situations that may cause them to crash. Failure to complete online assignments on time due to the following unfortunate events will not be a basis for deadline extensions of “Connect” or Blackboard-based assignments, or for résumé assignments.

Before Starting EACH Assignment/Test

o To ensure proper computer configuration, run a Browser Check for Connect at http://connect.mheducation.com/connect/troubleshoot.do and/or a Browser Check for Blackboard at https://en-us.help.blackboard.com/Learn/9.1_2014_04/Administrator/020_Browser_Support/Browser_Checke.

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o Use compatible browsers; Mozilla Firefox or Chrome.

Turn off pop-up blockers Clear your browser cache Start with a new browser session Use a wired connection; wireless connections can be interrupted by interference

from other devices or due to saturation of wireless access points in public areas. Close all other programs, e.g., movies, music, e-mail, anything not needed to run the

test.

o Do not use Wi-Fi connections--including Wi-Fi connected routers--for online assignments. Use only hardwired computers such as those in UTSA computer labs, the library, and elsewhere on campus and in other home and work locations. AirRowdy and other wireless connections--particularly those serving apartment complexes, dormitories, and other high-volume areas--are prone to disconnecting unexpectedly.

o Whether or not you use a hard-wired computer, there are serious hazards involved in waiting until near the deadline time to complete online assignments. Risky high-volume times to complete assignments that might experience connection issues will not be a basis for a “do-over,” These include, for example:

Attempting to navigate through the assignment with the “Back” and/or “Forward” arrows of your Browser, rather than using the navigation tools within the assignment itself.

Without overwhelming evidence to the contrary, the assumption is that wired or Wi-Fi systems connection problems with Blackboard and/or Connect that prohibit online access and/or create outages on the assignment deadline date are the result of system overload created by an inordinate number of students attempting to access these assignments after 12: 00 p.m. (noon) on the deadline date. Your attempt to complete assignments during this period is at your own risk .

Bad weather such as electrical storms and the like may result in computer disruptions—do not attempt to complete assignments/test during such events.

Depending on the day and time of a computer systems crash, and waiting until the “last minute” to complete your online assignment, there is a high probability that there will likely not be timely support from the Blackboard or McGraw-Hill staffs to assist you with your technical issues.

Do not set your computer to “time-out” during a level of inactivity that may “time-out” assignments and tests.

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During Each Assignment/Test

o Do not refresh the page, close the window, or click the browser's "Back" and "Forward" buttons/arrows; use only the navigation links/buttons displayed in the assignment/test.

o Do not double-click the Start button while waiting for assignment/test to load, causing multiple instances of it to open.

o Avoid using the scroll wheel on the mouse; doing so after clicking an answer choice may inadvertently change your answer selection.

Graded Activities :

o All graded Module assignments are available on the first day of the Module Week (Monday), and are due not later than 11:59:00 p.m. on the last day of the Module Week (Sunday).

o Again, before attempting to access Blackboard and each Connect assignment, click on Check My Computer to see if your computer meets the compatibility requirements for Connect and Blackboard. If not compatible for listed reasons, e.g., outdated browser version, blocked cookies, pop-up blocker is on, etc., correct the issue, and troubleshoot again. If compatible, click “Connect Quizzes & Writing Assignment” at your Blackboard site, to access the assignment.

o Access “Connect” assignments and quizzes through the Blackboard “Connect” link on the left side of the folder or by clicking on the title of the assignment itself. They are available from the start of the applicable Module Week that includes the various tests and assignments, as listed on the “Course Schedule” above.

o There are no assignment extensions or “do-overs” under any circumstances unless the McGraw-Hill and/or Blackboard tech support staffs certify to the professor that there was a systemic Connect or Blackboard outage during the time you attempted to access a particular quiz consistent with the provisions of this syllabus.

o Assignment/test points are not awarded unless students click the applicable “submit” button for each assignment by the assignment submission deadline.

Final Exam : The final will be available for a specified period of time and consists of multiple-choice questions from the text chapters assigned.

Résumé : You will have one attempt to prepare and send a professional job résumé as part of the professional development portion of this course. The résumé grading rubric is at http://faculty.business.utsa.edu/bjwilson/docs/ResumeGradingRubric.docx. (Notes: [1] Do not start this assignment until after reading these instructions on submitting résumé writing assignments, [2] do not submit a cover letter with this assignment, and [3] do not submit this assignment in a format file that only a MAC computer can read.

o The résumé turn-in process is as follows: Upload your completed résumé as a PDF file only

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to the course Blackboard site by the deadline listed in the class schedule and this syllabus. (NOTE: If you upload your résumé as a non-PDF file, your assignment will be graded “zero” if it is not readable. If you upload it as a Word document, there is the danger that you will lose points for distortions in formatting and content alignment.) The TA will grade your résumé via the online grading rubric on Blackboard.

o Your résumé should be for a job or type of job you will likely be seeking--if you have no specific job or employer to refer to, refer to a job for which you might like to apply, and/or an employer for which you might like to work. The résumé must follow the CSPD résumé template at http://faculty.business.utsa.edu/bjwilson/docs/ResumeGradingTemplate.docx . This is to permit consistency of grading this assignment among all of the students.

o After you receive your graded rubric, you are encouraged to make any recommended changes, and/or change the formatting of your résumé to meet your personal preferences.

COURSE GRADING & SUBMISSION POLICIES

Check Blackboard Frequently: It is your responsibility to check Blackboard at least twice a week for announcements, course messages, and posted grades. You must immediately report any perceived grade errors to the professor/TA. Failure to do so by the Tuesday following the applicable assignment Module Week will result in the questioned grade remaining unchanged! Remember, we are no longer in “Kansas.”

Requirement to Meet All Online Assignment Deadlines : This syllabus and its associated class schedules are the primary and only source documents for determining assignment deadlines. It is the responsibility and obligation of students to meet these deadlines. Because of the unreliable nature of automatic digital notification software and systems, students who solely use the Blackboard “Daily Notification Dashboard Summary” to keep track of assignment deadlines do so at their own risk. Missed assignments based on these summaries will be graded “zero.”

Plus/minus (+/-) grading system : Used in assigning course letter grades (see grading chart

showing related grading points for each course letter grade)

Grades of Incomplete : A grade of incomplete requires that the student does not complete some part of the work for good reason and is making a passing grade (D- or above), while the rest of the student's work in the course was satisfactorily completed. A grade of incomplete is inappropriate when a definite grade is possible for the work done. The student must have completed at least three-fourths of the term assignments to receive a grade of incomplete.

Status of Grades :

o Résumé Grades: Trained, highly experienced graders grade résumés following the CSPD format at http://faculty.business.utsa.edu/bjwilson/docs/Resume%20format.doc .The ratings of these graders are final in terms of this course; no exceptions. However, if your awarded points are confusing to you, I encourage you to make an appointment with the grader and ask

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for clarification for his or her ratings.

o Challenging Grades: If you disagree with a grade you receive (either for a course assignment, for an extra credit event, or a deduction), bring the matter to my attention in writing (Blackboard Learn mail message, email, letter, etc.) within seven calendar days from the date I post the grade on Blackboard Learn. Otherwise, the grade will remain as is. It is your responsibility to check Blackboard at least twice a week for announcements, course messages, and posted grades.

o “Curved” Grades: There is no grading “on the curve” in this class for individual assignments. However, once grades are calculated after final exams are completed, if the average total points for the class reflects fewer than 840 points (“C−“), each student’s total points will be adjusted upward to reflect an average total score for the class of 840 points.

o Incomplete/Late Exams/Assignments: All assignments not completed and submitted on time are graded “zero.” Unless otherwise noted on the class schedule, all assignments are due no later than 11:59:00 p.m. on the deadline date.

Students who fail to meet the deadlines for submitting scheduled assignments or exams will receive grades of “zero” if the failure is not the result of an emergency or mandatory obligation as discussed below. There are no “make-ups” for these missed assignments; however, you may take and/or turn them in early with the approval of the professor or the TA.

o Please refer to http://provost.utsa.edu/syllabus.asp for university policy regarding “Transitory/Minor Medical Issues”--which in this class are not considered “emergencies.”

o Absences for viruses that are preventable with appropriate immunizations, but for which you have not received the vaccination, do not automatically excuse absences.

o Hospital and doctors’ visits that are scheduled appointments do not count as emergencies since, by definition, they do not require immediate medical attention.

o Documented conflicting, mandatory UTSA obligations (for example, on UTSA athletic team, participant in Leadership Challenge program, etc.). To be eligible for this provision, an appropriate UTSA official must certify the UTSA mandatory obligation in writing and in advance of the date of the event. (NOTE: Registering for overlapping classes/labs is not eligible for this exception—students may not register for classes or associated labs that conflict with the days and times of other classes.)

o Documented conflicting, mandatory religious obligations prohibiting working during the time of a scheduled class. You must provide each of your professors (whose courses take place during the absence) advanced written documentation and notification of your intention not to attend classes on the dates and/or times of mandatory religious obligation. Documented evidence includes credible evidence of the mandatory nature of the absence.

o Written military mobilization orders, copies of which you provide each of your professors prior to the date of the mobilization.

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o Written city, county, state, or federal order/subpoena, a copy of which you provide each of your professors prior to the day of the event, e.g., to report to court, jury duty, court witness, or other mandatory legal proceeding, e.g., immigration/citizenship proceedings, etc., on a specific date. (NOTE: Excluded here is traffic court in which you voluntarily decide to challenge or otherwise adjudicate a traffic ticket.)

o Non-class events, e.g., State and national professional association meetings and conferences, etc., with expenses paid completely or in part by UTSA, with a copy of the written UTSA approval provided each of your professors prior to the day of the event. Participation in events/activities under sponsorship of other classes and that conflict with attending this class, are not excused absences.

FREQUENTLY ASKED QUESTIONS (FAQ)

1. If I previously took this course from Dr. Wilson (but I am retaking this course), must I again complete the regular and extra-credit assignments (if any) in order to again get credit for them? Yes.

2. May I email the assignments to you? No, there are upload processes for assignments sent in.

3. How do I appeal an assignment or course grade?

To appeal an assignment grade given or confirmed by the professor, you must meet with the professor and discuss the assignment grade. The professor’s decision regarding the assignment grade is final. The grade may be affirmed, or the professor may elect to re-grade the assignment personally, in which case the new grade—whether lower, the same, or higher than the original grade—will be final.

To appeal a course grade, you must appeal in writing to Dr. Robert Cardy, chairman of the Department of Management ([email protected]), within 90 calendar days from the end of the semester. You must have "compelling evidence" that your course grade reflects "discrimination, differential treatment, factual mistake, or violation of a relevant University policy" (reference appendix E of the UTSA Information Bulletin at http://www.utsa.edu/infoguide/appendices/e.html). You must include the following in your written appeal:

o The date of the appeal.o Your name, your Banner ID number, and your academic major.o Your full address, telephone number, and email address.o My name (Dr. Bennie Wilson) and your course and section number.o State specifically the grade you are appealing (exam, quiz number, etc.)o State specifically the action you want done regarding the grade.o Explain the rationale supporting your appeal and provide any supporting documentation.

(NOTE: It is not sufficient to state that you disagree with the professor’s judgment.)

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20 Extra-Credit Points Opportunity: The Career Action Program (Business Majors Only)

The Career Action Program (CAP) is a 17-hour out-of-class College of Business professional development program under the Center for Student Professional Development (CSPD) and supported by H-E-B. Deadline to sign up for the extra-credit CAP program is Wednesday, September 13, at 5:00pm in the Center for Student Professional Development (CSPD), located in BB 2.01.08.

The CAP program only accepts business students who are highly motivated self-starters who have a firm commitment to professional excellence. The College of Business finances the CAP program; therefore, only business majors may participate in the program. Volunteers who successfully complete the program will earn a certificate attesting to their accomplishments. CAP includes presentations, résumé writing, workshops, mock interviews, and business site visits. The CAP résumé requirement also satisfies the MGT 3003 résumé-writing requirement. The CSPD publishes required CAP Orientation Session schedule.

The College of Business expends much time and financial resources to provide its students the very best professional support through the CAP program. Accordingly, once you have completed the CAP orientation session and have signed up for the CAP Conference, you assume a professional commitment to the program. Accordingly,

If you commit to attending the CAP Conference, but do not attend, you are subject to a $50 fee to pay for the conference expenses your commitment initiated.

If you fail to complete one of the mandatory CAP events, e.g., group mock interview, speed networking, etc., you cannot earn CAP certification and the extra-credit points.

If you volunteer for CAP events, and for non-emergency reasons (1) you withdraw your volunteer status, (2) you are late for the event or depart the event early, or (3) you otherwise do not meet the conditions for appropriately completing the event; you will be penalized the 20 extra-credit points that the event is worth. This is to help ensure that you meet the commitments for which you volunteer and for which, as a result, you have a responsibility to meet—just as is expected in the real world of work.

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“Toto, I have a feeling we’re not in Kansas anymore.”“Dorothy” in The Wizard of Oz