Communication MCQs Series-3
Transcript of Communication MCQs Series-3
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1. Communication is a non-stop ________
A. Paper
B. Process
C. Programme
D. Plan
2. Communication is a part of ________ skills.
A. Soft
B. Hard
C. Rough
D. Short
3. The _______________ is the person who transmits the message.
A. Receiver
B. Driver
C. Sender
D. Cleaner
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4. _____________ is the person who notices and decodes and attaches some meaning to a message.
A. Receiver
B. Driver
C. Sender
D. Cleaner
5. Message is any signal that triggers the response of a _________
A. Receiver
B. Driver
C. Sender
D. Cleaner
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ANSWERS
1.
B. Process
The root of the word “communication” in Latin is communicare, which means
to share, or to make common (Weekley, 1967). Communication is defined as
the process of understanding and sharing meaning (Pearson & Nelson, 2000).
Communication is a non-stop process. The process of communication
refers to the transmission or passage of information or message from the
sender through a selected channel to the receiver overcoming barriers that
affect its pace. The process of communication is a cyclic one as it begins
with the sender and ends with the sender in the form of feedback
According to the Shannon-Weaver model, communication includes the
following concepts: sender, encoder, channel, decoder, receiver and feedback.
Furthermore, there is also concept of "noise", which affects the
communication process going through the channel and makes the message
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more difficult to understand by the receiver.[3] Each of those concepts are
defined as follows:
Sender: the originator of message.
Encoder: the transmitter which converts the message into signals (the way
message is changed into signals, for example sound waves).
Channel: the signal carrier or medium
Decoder: the reception place of the signal which converts signals into
message. Decoding is done by the receiver when he gets the message.
Receiver: the recipient of the message from the sender. He usually gives
feedback to the sender in order to make sure that the message was properly
received.
Noise the message, transferred through a channel, can be interrupted by
external noise (for instance, conversation may be interrupted by thunder or
crowd noise).
Feedback: The receiver can get an inaccurate message. This is why feedback
from the receiver is important in case the message is not properly received.
Furthermore, the noise can also affect the decoding of the message by the
receiver.
Categories of Communication
There are a wide range of ways in which we communicate and more than
one may be occurring at any given time.
The different categories of communication include:
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Spoken or Verbal Communication, which includes face-to-face, telephone,
radio or television and other media.
Non-Verbal Communication, covering body language, gestures, how we
dress or act, where we stand, and even our scent. There are many subtle ways
that we communicate (perhaps even unintentionally) with others. For
example, the tone of voice can give clues to mood or emotional state, whilst
hand signals or gestures can add to a spoken message.
Written Communication: which includes letters, e-mails, social media,
books, magazines, the Internet and other media. Until recent times, a
relatively small number of writers and publishers were very powerful when it
came to communicating the written word. Today, we can all write and publish
our ideas online, which has led to an explosion of information and
communication possibilities.
Visualizations: graphs and charts, maps, logos and other visualizations can
all communicate messages.
2.
A. Soft
Soft skills are a cluster of productive personality traits that characterize one's
relationships in a social environment. These skills can include social
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graces, communication abilities, language skills, personal habits, cognitive or
emotional empathy, time management, teamwork and leadership traits.
Soft skills are personal attributes that influence how well you can work or
interact with others. These skills make it easier to form relationships with people,
create trust and dependability, and lead teams.
In essence, they are essential for your success in the workplace, your company’s
success and your personal life.
Most interactions with other people require some level of soft skills. At a
company you might be negotiating to win a new contract, presenting your new
idea to colleagues, networking for a new job, and so on. We use soft skills
everyday at work and developing these soft skills will help you win more
business and accelerate your career progression.
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C. Sender
The sender is the person who transmits the message. The person who
transmits a message to the other person is called the sender, and the person
who receives the message is called the receiver. With communication there is
two-way traffic. This means that the receiver is a sender as well, because the
receiver always reacts on the sender.
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In the communication process, the sender is the individual who initiates a
message and is also called the communicator or source of communication. The
individual or the group of individuals who responds to the sender is called
the receiver or audience.
Likewise, what is the role of the sender and receiver in communication? What
are the roles of a sender and a receiver in the communication process?
Simplistically the sender in a communications link is responsible for
inputting informationn into the transmitter and the receiver is responsible
for receiving that information and passing it on.
Consequently, who is more important sender or receiver?
Senders and receivers. Conversations always have two sides - a sender and
a receiver. While senders (speakers) are often considered more
important than receivers (listeners), in large part because speakers are
often considered to be "commanders", the relationships are not that simple.
What is the role of the sender?
Sender is the source of the message or the person who originates the message
and sends it to the receiver. The sender transfers the information using the
following factors: Communication Skills (ability to read, write, speak, and
listen) directly affect the communication process.
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4.
A. Receiver
Receiver is the person who notices and decodes and attaches some meaning
to a message. The "receiver" is the listener, reader, or observer—that is, the
individual (or the group of individuals) to whom a message is directed.
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A. Receiver
Message is any signal that triggers the response of a receiver. The message can
be written, oral, symbolic or non-verbal such as body gestures, silence, sighs,
sounds, etc. or any other signal that triggers the response of a receiver.
The first step the sender is faced with involves the encoding process (means
translating information into a message in the form of symbols that represent
ideas or concepts).
When encoding a message, the sender has to begin by deciding what he/she
wants to transmit. A good way for the sender to improve encoding their
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message is to mentally visualize the communication from the receiver's point
of view.
To begin transmitting the message, the sender uses some kind of channel
(also called a medium). The channel is the means used to convey the
message.
While selecting the appropriate channel, senders need to keep in mind that
selecting an appropriate channel will greatly assist in the effectiveness of the
receiver's understanding.
After the appropriate channel is selected, the message enters the decoding
stage of the communication process. The message is any signal that triggers
the response of a Receiver.
Decoding is conducted by the receiver. The receiver is the individual or
individuals to whom the message is directed. And give the feedback to the
sender.
Once the receiver confirms to the sender that he has received the message and
understood it, the process of communication is complete.
Therefore, from the above explanation, we can conclude that in the
process of a communication message is any signal that triggers the
response of a Receiver.
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