Into – Who we are?

• Yermi Kurkus• Simon Garceau• Jacquie Snelling

Intro – Our Subject

• Communication in Leadership – The effective way!– Different types of leaders in a business environment and their methods of

communication.– Which style is the most effective?

Intro - Discussion

• Types of experiences you had with a boss, manager, supervisor etc?• What do you feel when the boss calls you into his office for a “talk”?

Intro – Our Presentation

• Leadership Styles– Their theories

• Possible outcomes of different methods of communication• Identify the “ideal situation”

Scene #1 – Directive Leader (DL)

“Shape up – shape out”

• Leadership Style– Dictates tasks– Imposes deadlines – Threatens with negative consequences

Scene #1 – Directive Leader

• Considerations– Not the parties involved– Not the employees expectations and involvement– Not the situation

Scene #1 – Directive Leader

• Focus– Task at hand– Leader’s ambitions and success– Power– Seniority– Control

Scene #1 – Directive Leader

Scene #2 – Charismatic Leader (CL)

“Yes - we can!”

• Leadership Style– Diplomatic– Motivates employees – Offers more incentives– Cute smile and pat on the back

Scene #2 – Charismatic Leader

• Considerations– Employees’ happiness and comfort– Employees expectations and involvement– Perceives that if there is a good “climate” = good atmosphere

Scene #2 – Charismatic Leader

• Focus– Employees– Positive working environment– Conflict Avoidance– Approval from subordinates

Scene #2 – Charismatic Leader

Analysis – DL vs. CL

• Directional Leader (DL)– Strict– Tough– Ego centered

• Charismatic Leader (CL)– Nice– Motivating /Encouraging– Soft

Analysis – Employee Expectations

• Depending on culture, background and character.• “Equity Theory” Connection

Analysis – Types of Situations

• External Factors:– Problems at home– Personal / Health problems

• Internal Factors:– Imbalance in the “Equity Theory”– Imbalance in “LMX Theory”

Analysis – Theories

• Equity theory– Employees calculate and compare their situation and process vs. their

peers.

Analysis – Theories

• LMX theory– Employees perceive leaders to be efficient and acceptable

Analysis – Theories

• Expectancy theory– Employees look for a certain type of leadership style perceived as

being effective – causing them to perform according to their expectancy and perception.

Analysis – Theories

• Path-Goal theory– Leader identifies the LMX and Expectancy

of each employee– Considers different situations – Character traits of individuals– Takes into account all possible barriers of

“Noise” – Focuses on the tasks at hand – Acts accordingly.

Conclusion– Situational Leader (SL)

“How can we make this work?”

• Leadership Style– Mixture of the two other types of leadership– Indentifies the strengths and interests of subordinates– Empowers the right employee for the right task– Monitors all possible situational and motivational factors– Takes care of the problems right away

Conclusion– Situational Leader (SL)

• Considerations– Employees expectations– External and internal barriers/factors

Conclusion– Situational Leader (SL)

• Focus– Tasks– Employees– Situational factors– Motivational Factors– Internal and external factors– Smooth working environment

Conclusion– Situational Leader (SL)

Q&A

1. Which leader is the most effective?2. In you opinion, which leader is more likely to use

which communication method?3. Can you identify different leaders that match to the

different styles in our presentation?