Communication Challenges

Communication Overload

Distributed teams, partners, and customers High cost of

communications

Security and compliance

Communications • Instant

Messaging• Conferencing• Enterprise Voice

Messaging• E-mail• Calendaring• Unified

Messaging

Microsoft Unified Communications

Identity & presence

Software Approach Enables Unification

Voice Mail

EnterpriseTelephony

Audio Conference

Web Conference

Video Conference

E-Mail &Instant Messaging

Separa

te m

anagem

ent &

experie

nce

E-M

ail

&U

nifi

ed M

ess

agin

g

Inst

ant

Mess

agin

g

Ente

rpri

seTe

lephony

Confe

renci

ng

Common Platform

Streamlined Experience

Effi

cient C

ontro

ls

Streamline CommunicationsIntuitive experience for end-users to manage their communications

• Empower your workers with software-powered voice

• Find and communicate with the right person, right now

• Rich, flexible, integrated conferencing solutions• Click-to-communicate from where you work• Mobile access with devices

Streamlined CommunicationsCommunicate from inside applications

“Presence” throughout Office and other applications

Find the right person, use the right communication

Context and content shared from within communication experience

“Information Workers waste 30 minutes per week in phone tag; for 50% of calls Information Workers make, they have to look up the phone number.”

—Harris, June 2006

Streamlined CommunicationsIntegrated communications tools

Enterprise Presence

Instant Messaging

Multi-party Voice, Video and Web conferencing (including Roundtable)

Enhanced VoIP

Great Device Experience

“By 2011, 46.6 million corporate employees globally will spend at least one day a week teleworking, and 112 million will work from home at least one day a month. The highest proportion of these will be U.S. workers.”- Dataquest Insight: Teleworking, The Quiet Revolution (2007 Update) May 14, 2007, Caroline Jones

Streamlined CommunicationsAnywhere Access

No VPN required for secure “Anywhere Access”

Codecs optimized for poor networks

Familiar Communicator experience from desktop to mobile device

Manage Office Communications Server with the Familiar Microsoft Management Console Interface

Extensible Communications PlatformBuild on a platform that works with what you have today

• Extend your existing telephony infrastructure• Build communications into business solutions• Quickly develop solutions with well-known tools• Deliver more secure communication solutions

Three Steps to Rolling Out Office Communications Server

Lower your costs and reduce travel while

increasing collaboration

Broadly deploy audio, web, and video

conferencing while removing your

reservation-less audio costs next

Provide a more customized telephony infrastructure for mobile workers, tele-

workers, and new employees

Provide a more flexible voice experience while starting to reduce your

telephony costs

Reduce interruptions and help your employees find

the right people, right away

Light up your Microsoft Office investments by

broadly deploying instant messaging and presence

right away

Looking Ahead to Future Releases

Platform Investments• Hosted Solutions

• Web services and .NET

Real-time Collaboration• Further improved conferencing

• Social and geographic

relevance

Enterprise Voice• Office Communication Server is

your business telephony

solution

http://www.microsoft.com/uc/lmoc/r2/from_client/website/LMOC.html?product=oc&locale=en-us&page=0&status=open

© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it

should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.