Communication at the time of crisis
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Transcript of Communication at the time of crisis
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Group No -7Subject Name –Business CommunicationSubmitted To-Mrs. Garima MathurTeam Members –Vishakha Shrivastava,Jyoti Kumari,Anshul Sharma
Communication at time of crisis
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COMMUNICATION…
Transferring ideas and make understand by others…..
Involving •The idea which we are transferring is clear to own•It makes clear understanding by others
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A Threat Organization
The Element Of Surprise
A Short Decision Time
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How can be communicate….
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Process …..
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Communication effective...
Clarify idea before communication
Communication according to the
need of the receiver
Use proper language,
tone
Completeness of message
Open mind
Good listener
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Formal …. Informal… Upward Downward Horizontal
Clusters Single stand Gossip
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Crisis management……….
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Face to face interaction
Information sharing and feedback
Technical help
Trained personality
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Best communication at the time of crisis is the result of real and best management…..
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Thank you……