Communication and Negotiation Analysis Syllabus (1)

8/6/2019 Communication and Negotiation Analysis Syllabus (1)

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Syllabus for PGDIM -18

Course: Communication & Negotiation Analysis

Course Code: MGN03

Objectives:

1. To develop the spoken and written skills of effective communication; for presenting

one¶s ideas and suggestions through spoken and written language.2. To integrate confidence and competence into conversational behavior.

Contents:

1. Communication and Self

Universals of Communication, Models of Communication, Self Assessment,Communication and Impression Management, Ethical Considerations in

Communication.2. Communication Messages (Verbal and Nonverbal)

Perceptions in Communication, Listening, Verbal Interactions, kinesics, Proxemics,Paralanguage, Attitude in Communication.

3. Contextual CommunicationInterpersonal Communication, Negotiation, Dealing with small groups, Promotion and

Propaganda, Group Discussion, Interviews, Conferences, Leadership and Art of PublicSpeaking,

4. Written Communication

Principles of written communication, Functions and Structure of Reports, Preparing

Proposals and Feasibility Reports, Writing Research Reports, Instructional Documents,Designing Presentations, Article Writing, Writing business correspondence (Messages,

Letters)

Sugg ested Readin g s

1. Communication Works, Teri Kwal Gamble, Michael Gamble, Random House New York,1987, Second Edn.

2. Business Communication, Helen Rothschild Ewald, Rebecca E. Burnett, Prentice HallInternational, INC, 1997

3. Business Communication, Meenakshi Raman, Prakash Singh, Oxford University Press,2008

4. How to Master Public Speaking, Annie Nicholas, Jaico Publishing House, 5th

edition,2001.

5. Ludlow R. and Pentagon Fergus, The Essence of Effective Communication, EEE Series(Series Adrian Buckley), Prentice Hall of India, New Delhi 1996.

6. Kaul Asha, Effective Business Communication (EEE Series), Prentice Hall of India Pvt.Ltd., New Delhi., 1998

7. Scholes E., Handbook of Communication, Infinity technical Books, New Delhi, 2003.



Session Plan

Section C on all Mondays at 9:30AM-12:40PM

Assessments

Date Internal Assessment Percentage

01-08-11 Performance in Public Speaking and Submissionof Report. Please refer to Annexure-1 for

format.

10%+10%= 20%

05-09-11 English Language based Objective Type Test 20%

To be declared Final Exam 60%

Session No. Date Topic Instructions for

students

1-2 20-06-2011 Introduction to Course, Communication Skills

and You3-4 27-06-2011 Dealing with Small Groups(This comprehensively covers listening and

nonverbal communication)

5-6 04-07-2011 Dealing in dyadic relationships

(This comprehensively covers listening andnonverbal communication)

7-8 11-07-2011 Dealing with Larger groups: Art of PublicSpeaking, Art of Making Presentation


Students areadvised to bring

their laptop.

9-10 18-07-2011 Video Recording11-12 25-07-2011 Feedback Session (This comprehensivelycovers listening and nonverbal communication)

13-14 01-08-2011 Letters and Applications, Group Discussions &Interviews

Public SpeakingReport Submission.

No submission will be accepted after

this date.

15-16 08-08-2011 Elements of Writing Students are

advised to bringtheir laptop

17-18 22-08-2011 Written Communication : Report Writing Collect cases on22/8/2011 for

discussions on29-08-11

19-20 29-08-2011 Written Communication : Case Study

21-22 05-09-2011 Internal Assessment

23-24 12-09-2011 Communication Pinks and Blues, Feedback

Session



Session Plan

Section B on all Fridays at 9:30AM-12:40PM

Assessments



format.

10%+10%= 20%




students









their laptop.





this date.








Session



Session Plan

Section A on all Tuesdays at 2:00PM-5:00PM

Assessments



format.

10%+10%= 20%




students









their laptop.





this date.








Session



Anenxure-1

FORMAT FOR REPORT ON PUBLIC SPEAKING EXERCISE

1.1.How has this exercise been useful to you?

Is this exercise useful to you? How? Why do you need this exercise? What is its importancefor you?

1.2.How have you identified problems faced? What were the problems?How have you understood your problems? What have you done to understand your problem?

You may refer books available in library or related websites on public speaking so as torelate and identify your problems.

It is must for you to rate each problem faced by you on 5 point scale where 1 is the lowest

score indicative of problem faced in less frequency while 5 is the highest score indicative of problem with high frequency (as shown in Figure 1). Explain your problem in detail.

1.3.How have you identified solutions? What were the solutions?

Whether this class was useful in finding solutions? Refer books available in library or relatedwebsites on public speaking and seek solutions for your problems. Were they useful in

handling problems?

Don¶t forget to write references of books referred and websites at the end of the report.Example of Referencing is given for your convenience.

1. Annie Nicholas, How to Master Public Speaking, Jaico Publishing House, 5th edition,

2001, p-56.2. http://www.stresscure.com/jobstress/speak.html (Accessed on 18/05/2011 at 11:53 AM)

Make sure you rewrite the sentences referred in your own language. Remember Wikipedia is

not the source. Do not quote Wikipedia as the source of information.

Make list of all identified solutions and rate them on five point scale as shown in figure-2.

1---------------2------------------3-------------------4---------------5

Very Less Less Sometimes More Most

Figure -1: Five Point Scale

1---------------2------------------3-------------------4---------------5

Least Less Neither More MostEffective Effective Effective Effective Effective

nor Ineffective

Figure -2: Five Point Scale



1.4.What was the impact of Post Video Recording Feedback on you? List feedback that you have received from your friends and rate each of them on five pointscale where 1 indicates least convinced, 2 indicated somewhat convinced, 3 indicates

confused, 4 indicates convinced and 5 indicates highly convinced.

1.5.How have you used identified solutions to your advantage in enhancing your

performance while recording your presentation?

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Communication and Negotiation Analysis Syllabus (1)

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