Atul Abhiman Agalawe

(M. Com, B. Ed, D. B. M)

Communication

CommunicationCommunication is the

activity of conveying information  through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior.

Communication is the sending and receiving of spoken or written messages between people and places.

Communication is an art of exchanging ideas, facts, information, etc. from one person to another.

Communication Process

1. SENDER - initiator of the communication process2. MESSAGE - is what will be communicated to

another party3. ENCODING -is how the message is transmitted to

another party4. CHANNEL - is the medium of the communication5. RECEIVER- recipient of the message6. DECODING - is the process where the message is

interpreted for its content7. FEEDBACK - response of receiver to the sender

Elements

Means of Communication

Traditional Modern

Indian PostMail or post is a system for transporting

letters and other tangible objects such as written documents, typically enclosed in envelops and also small packages delivered to various places around the world.

Organised system was started by MughalIndian Post established by Warren hasting in

1688 for company purpose and for public 1837

Types of Postal Services

Mail Services

Specializes Mail Services

Financial Services

Retail Services

Mail Services1. Post Card2. Inland Letter3. Envelope4. Parcel5. Book Post6. Telegrams7. Telephone

Specialized Mail services

1. Under Postal Certificate

2. Registered Post3. Insured Post4. Speed Post5. Post Restante

/Direct Post6. Value Payable Post

Financial Services1. Post Office Saving

Schemes2. Life Insurance3. Money Remittance

Services1. Money Order2. Postal Order3. Instant Money Order4. Money Order Videsh 5. International Money

Transfer6. Electronic

International Money Order Services

7. Foreign Exchange Services

8. Sales of Gold Coins

Retail Services1. Bill Mail2. Retail Post3. E-Payment

Courier ServicesElectronic Services

FaxInternetE-mail

Modern Means of Services

Telecom ServicesTelephone refer it is a

telecommunication device used for sending and receiving human voice.

First Telephone invented by Alexander Graham Bell in 1876

Telephone services introduced into India in 1881

Wireless CommunicationWireless communication

is the transfer of information between two or more points that are not connected by an electrical conductor.

1) Pager Services2) Mobile Communication3) Broadband

Communication4) Next Generation

Network5) Indian Satellites