Communicating With Parents
14
Communicating With Parents N.T.I.P. November 24, 2009 Cathie Furfaro and Christine Cosentino
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Transcript of Communicating With Parents
Communicating With Parents
Communicating With Parents
N.T.I.P.
November 24, 2009
Cathie Furfaro and Christine Cosentino
N.T.I.P.
November 24, 2009
Cathie Furfaro and Christine Cosentino
This Morning:This Morning:
Check-Up
Ways to Be
Ways to Communicate
Check-Up
Ways to Be
Ways to Communicate
Check-UpCheck-Up
What went well? What went well? What problems did you encounter?
What problems did you encounter?
What prompts you to contact parents?
What prompts you to contact parents?
What do you hope to achieve through your communication
with parents?
What do you hope to achieve through your communication
with parents?
Plan for SuccessPlan for Success
Ways to BeWays to Be
Be Proactive Be Prepared Be Professional Be Tactful Be Aware Be Sincere
Be Proactive Be Prepared Be Professional Be Tactful Be Aware Be Sincere
Be Organized Be Prompt Be Confident Be
Compassionate Be Caring Be Careful
Be Organized Be Prompt Be Confident Be
Compassionate Be Caring Be Careful
Written CommunicationWritten Communication
Use caution ( agendas, notes, e-mails, webpage)Obtain prior approval for newsletters, field-trip letters, asking for volunteers or materials,Proofread your writing so that it is accurate, professional, and free of jargon Keep copies of written correspondence, received or sentMonitor Special Education students’ Communication logs
Use caution ( agendas, notes, e-mails, webpage)Obtain prior approval for newsletters, field-trip letters, asking for volunteers or materials,Proofread your writing so that it is accurate, professional, and free of jargon Keep copies of written correspondence, received or sentMonitor Special Education students’ Communication logs
The Phone CallThe Phone CallReturn parent calls promptly
Determine whether it is an appropriate time for parent/guardian to take the call
Do not call when you are tired or angry
Have your Communication Log with you to record and date information discussed in calls and to document phone call attempts.
Return parent calls promptly
Determine whether it is an appropriate time for parent/guardian to take the call
Do not call when you are tired or angry
Have your Communication Log with you to record and date information discussed in calls and to document phone call attempts.
The InterviewThe Interview
Demonstrate Explore Restate
Demonstrate Explore Restate
Clarify Summarize Clarify Summarize
When a Conflict cannot be resolved….
When a Conflict cannot be resolved….
Remain professional
Adjourn the meeting if necessary
Document results of the meeting and plan next steps
You may request an administrator join you at the next meeting to help mediate
Remain professional
Adjourn the meeting if necessary
Document results of the meeting and plan next steps
You may request an administrator join you at the next meeting to help mediate
Return to the GoalReturn to the Goal
