Communicating in Teams

Vilnius IP Project “Group work & what is it good for”

Communication— Oral/Written Interpersonal/Social Critical Thinking Leadership Teamwork

Top Skills Sought by Employers

Geese are like a team?

Teambuilding Lessons From Geese

Why do geese fly in a V formation?

What happens when a goose falls out of formation?

What happens when the lead goose gets tired?

Why do geese in formation honk from behind?

What happens when a goose gets sick or wounded?

What is a Team?

Communicating in TeamsCommunicating in Teams

A team is a unit of two or more people who work together to achieve a goal. Team members share a mission and the responsibility to achieve it.

From Business Communication Today, Prentice Hall, 2003

AdvantagesAdvantages

Information & knowledge

Diversity of views

Acceptance of solutions

Performance

DisadvantagesDisadvantages

Groupthink

Hidden agendas

Free riders

High costs

From Business Communication Today, Prentice Hall, 2003

Overview of Teams

Communicating in TeamsCommunicating in Teams

Orientation

Conflict

Brainstorming

Emergence

Reinforcement

From Business Communication Today, Prentice Hall, 2003

Team Decision Making

Communicating in TeamsCommunicating in Teams

EffectiveTeams

CollaborativeRelationships

EffectiveTeams

CollaborativeRelationships

ClearPurpose

ClearPurpose

CreativeThinkingCreativeThinking

FocusedEffortsFocusedEfforts

OpenCommunication

OpenCommunication

ConflictResolution

ConflictResolution

ConsensusDecisionMaking

ConsensusDecisionMaking

From Business Communication Today, Prentice Hall, 2003

Communicating in TeamsCommunicating in Teams

Conflicting GoalsConflicting Goals

Power StrugglesPower Struggles

Attitudes and ValuesAttitudes and Values

Poor CommunicationPoor Communication

Task ResponsibilitiesTask Responsibilities

Bad ResourcesBad Resources

From Business Communication Today, Prentice Hall, 2003

Conflict in Teams

Communicating in TeamsCommunicating in Teams

PurposePurpose PurposePurpose

PRODUCTIVEMEETINGS

ParticipantsParticipants ParticipantsParticipants

AgendaAgenda AgendaAgenda LocationLocation LocationLocation

From Business Communication Today, Prentice Hall, 2003

Communicating in TeamsCommunicating in Teams

Check Points for Meeting

Is this discussion being productive? Are agreements being reached? Are new ideas being generated? Are people understanding each other? What is being committed to? What is the best use of the group’s time now? Are we meeting the objectives of the meeting?

Communicating in TeamsCommunicating in Teams

Bruce Withrow, Conversation Types, Affinity Consulting

CommitmentCommitment

ConnectionsConnections

Change Change ManagementManagementConflict Conflict

ManagementManagement

CooperationCooperation

CommunicationCommunication

ContributionContribution

Communicating in TeamsCommunicating in Teams

Suzanne Willis Zoglio, 7 Keys to Building Great Workteams