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Common Payment Service

In Partnership for Success

Office of State Controller

Office of Information Technology Services

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Common Payment ServiceService Sponsors

Office of State ControllerOffice of Information Technology Services

ObjectiveTo enable State agencies and local governments to

process financial transactions via a statewide enterprise solution.

OrGovernment Without Red Tape

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Common Payment ServiceBenefits

Convenient for citizens due to online payment options

Cost reductions for services offered by leveraging existing technology and streamlining business processes

Improved cash flow managementCommon electronic payment infrastructure that

facilitates both credit card and ACH (Automated Clearing House) transactions (debit card, account drafts)

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Common Payment Service

Service Offerings

Citizens have the option of making payments via: Credit Cards Electronic Funds Transfer(EFT)/Automated Clearing House

(ACH)

Citizens may access these services via: Web software applications (Internet) Interactive Voice Response (Phone: Future)

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Available Options via the Common Payment Service

“Engine”

SunTrust Merchant Services Real-Time Transaction-Based

Wachovia Treasury Services Batch Processing

Bank DraftACH/EFT

Credit Card

Standard Online Reports WEBInvision Online Reports

My Merchant View Online Reports

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Available Methods via the Common Payment Service

“Engine”

SunTrust Merchant Services Real-Time Transaction-Based

Wachovia Treasury Services Batch Processing

Standard Online Reports

Web Application

Customer Service

Interactive Voice Response (Future)

Mainframe Applications

WEBInvision OnlineReports

My Merchant View Online Reports

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Common Payment ServiceUtilization by

State Agencies

Personal and Corporate Income Tax PaymentsDirect Deposit of State Income Tax RefundsVehicle Registration RenewalHunting and Fishing Licenses Inter-Agency Fund TransfersAgency-Local Government Fund Transfers

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Common Payment ServiceUtilization by

Colleges and Universities

Student Enrollment Application FeesStudent Parking Permits and CitationsCampus Cashier’s Office ServicesOnline Access to Student Accounts

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Common Payment ServicePotential Utilization by

Counties & Municipalities

Utilities Payments (Water, Sewer, Solid Waste) Parking Tickets and Moving Violations Payments Personal and Property Tax Payments Vehicle Tax Payments Business License Payments and Renewals Building Permits Parks and Recreation Reservations (Classes, Picnic Shelters) Library Overdue Fines Animal Control Fees

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Common Payment Service

Our commitment to you

Provide complete financial services for e-Government Support state and local initiatives to provide

government services Consolidate transactions to ensure the lowest costs

from financial institutions

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Common Payment ServiceWe do all this for you as your one-stop service

provider

Connectivity• Minimal connectivity required (VPN, Connect Direct)

Resources • Automated processing for file transfers• Automated notification of processing results• Switch-over capabilities to secondary systems

Skills • We provide technical documentation and guidance for you to

develop your interface to CPS

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Common Payment ServiceWe do all this for you as your one-stop service

provider

We deal with the financial institutions, processors, and business partners.

We offer the means for you to develop your interfaces to Common Payment Service.

We provide the security necessary to protect sensitive financial information, both for storage and transmission.

We provide disaster recovery of your financial transactions through our Business Continuity Plan for mission-critical systems.

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Common Payment Servicehttp://www.osc.state.nc.us/

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Common Payment Servicehttp://www.osc.state.nc.us/EPP/overview.html

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Common Payment Service

Online Payment Options

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Common Payment Service

Credit Card Payment Option

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Common Payment Service

ACH Payment Option

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Business Management ReportingWachovia’s WEBInVision online reports include

Transaction Search • Using various search criteria, such as date range and check

number, this report displays transactions that have posted to their account.

Returned Items • This report displays the returned items received as of the previous

day with detailed descriptions of each item. Account Summary & Detail

• This report displays balances and detail transactions for the previous business day.

For a demo CD of Wachovia’s WEBInVision product please contact Luke Harris (lharris@mail.osc.state.nc.us) at the Office of State Controller.

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Business Management ReportingSunTrust’s My Merchant View online reports include Point of Sale

• This report displays the sales for each line of business over a specific time period. Items displayed include batch reference number, submit date, terminal number, submitted and processed amounts, along with processed counts.

Single or Multiple Day Funding• This report displays reconciliation information as related to funds

deposited to the customer’s bank account. Items displayed include bank account, routing/transit number, funding agency and amount.

Outlet Statement• This report displays the customer’s monthly statement. Items

displayed include monthly deposits, discounts and adjustments, checking account transfers, and merchant interchange qualification summary (MasterCard and Visa interchange rate charges).

For more information concerning the details of SunTrust’s My Merchant View product please contact Luke Harris (lharris@mail.osc.state.nc.us) at the Office of State Controller.

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Technical Operations Reporting Common Payment Service online reports include

Settled ACH Files Report

• This report displays summary information, including total amount and transactions, for files that have been transmitted.

Authorized Credit Card Transactions Report

• This report displays detailed information for credit card transactions that have been successfully authorized.

Settled Credit Card Transactions Report

• This report displays detailed information for credit card transactions that have been settled.

Access to these reports is secured and restricted only to each customer’s specific information.

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Please Contact Us…

For information about using this service:

Tom Hill, ITS Amber Young, OSC

Service Mgr, CPS Mgr, Central Compliance

919-431-1583 919-981-5481

For more information about this and other service offerings:

Gary Alexander, ITS John Barfield, OSC

Director, Enterprise Solutions Asst State Controller

919-981-5528 919-981-5470