COMMITTED TO EXCELLENCE

www.joramco.com

1

With more than 50 years of experience, Joramco has built a sturdy record as an independent, leading commercial aircraft maintenance, repair and overhaul (MRO) facility serving a wide range of customers in the Middle East, Europe, Asia, Africa, Russia and the CIS countries, offering services on several aircraft models from the Airbus, Boeing and Embraer fleets.

Strategically located in a free zone area in Queen Alia International Airport in Amman, Jordan, Joramco has an infrastructure of five hangars that can accommodate up to 15 aircraft. Joramco is certified by a number of international authorities including the European Aviation Safety Agency (EASA) and the U.S. Federal Aviation Administration (FAA) in addition to the approval of Jordan’s Civil Aviation Regulatory Commission (JCARC).

Joramco strives to continuously expand capabilities and provide customers with flexible and high quality services at competitive prices capitalizing on its highly skilled and experienced manpower and technologies.

ABOUT JORAMCO

1963Was established as the Jordanian flag

carrier’s engineering unit at Amman Marka

Airport

2012Company restructured

and introduced new quality and efficiency

programs

2016Became part of the globally recognized Dubai Aerospace

Enterprise

2017Added the B737 MAX capability

1983 Moved to a

purpose-built facility at Queen Alia International

Airport 2018Our transformation

journey started

2018Added the B787

capability/ C-Check

63

05

07

08

12

15

17

18

83

06

07

08

09

13

16

18

2005Privatized and started

continuous improvement program by Oliver Wyman

2006Added capability on B737

(Classic and NG), A300 and A330

2007Doubled capacity by

adding two large bays

2007Initiated Joramco

Academy in association with AST

of Perth, Scotland

2008 Automated processes by

implementing a specialized MRO IT system

2008 Added the Embraer

capabilities (170/175/190/195)

2009 Added additional A330 capabilities

2013Acquired several

long-term contracts

2015Added the B787

capability/ A-Check

2 3

We continuously strive to be the global independent world-class MRO and technical aviation service partner of choice by delivering safe, efficient, flexible and technology-enabled quality services to our customers, with responsibility towards the environment, the society and the shareholders.

We will perpetually grow by investing in our people in order to develop a distinguished, passionate, dedicated and highly competent team.

OUR VISION� Flexibility (transparency, personalized interaction, total account management)� Quality of work (highly skilled workforce, long experience)� Price competitiveness (low cost base)� Commitment to TAT (automated processes)� Geographical location (strategic location, a free zone area in QAIA)� Growing capabilities

OUR PROMISE

4 5

OUR VALUES

PEOPLE

INTEGRITY

CUSTOMER

We believe that our people are integral to our success and we are committed to their well-being. We develop talent, giving them the opportunity to grow within the organization. We work together as a passionate, dedicated and loyal team that respects and appreciates each other.

We are committed to honest, fair, responsible and ethical practices in all our dealings with all our stakeholders.

We are committed to quality and safety. That will always remain our guiding principle for delivering excellence to our customers. We listen to our customer and deliver

flexible solutions. We are transparent and seek to earn long-term partnerships based on trust and shared values.

SOCIETY & ENVIRONMENT

EXCELLENCE

We are active in giving back to our community and in protecting the environment through an effective sustainability program.

6 7

Our PeopleWith a workforce of approximately 1,000 staff working at the Queen Alia International Airport facility, Joramco offers a variety of aircraft maintenance products and services that cover a broad range of aircraft types to our regional and international customers.

Joramco’s 100% Jordanian workforce are highly skilled, service-oriented and dedicated. They are the backbone of the company with a wealth of experience drawn from serving the needs of major airlines and operators over the decades.

As part of Joramco’s workforce development plan, its employees are provided with extensive annual training. Joramco constantly invests in building the competencies of its employees to guarantee that the best and most flexible MRO services are delivered to its customers.

8 9

Joramco’s 30,000 m2 hangar space can accommodate up to 15 aircraft at any time. Fully equipped and supported by a large number of certified professionals, Joramco offers all levels of aircraft maintenance services for:

Capabilities Aircraft Model A300-600 A310 A320 FamilyA330 A340 B737-classic B737-NG B737 MaxB787-8/9 ERJ 170 ERJ 190

EngineGE CF6-80 or PW 4000GE CF6-80 or PW 4000 or Trent 700GE CFM56 or V2500PW 4000 or GE CF6-80E or Trent 700GE CFM56GE CFM56GE CFM56CFP LEAP -1BGenx-1BGE CF34-8EGE CF34-10E

10 11

APPROVALSJoramco is certified to provide maintenance on a wide range of aircraft and engine types by the Jordanian Civil Aviation Regulatory Commission (JCARC), the European Aviation Safety Agency (EASA), the US Federal Aviation Administration (FAA), beside the UAE GCAA, Turkish DGCA, Indian DGCA, Bahrain CAA, and many other regional and international regulatory authorities.

12 13

PRODUCTS AND SERVICESWith over 50 years of experience, Joramco offers a wide array of products and services ranging from line maintenance up to complete overhaul of aircraft and components. Joramco’s hangars are fully fitted with the necessary tools and equipment and staffed by highly trained mechanics that are certified to perform main tasks on a wide range of aircraft types and components.

The service spectrum covers four product divisions: • Base Maintenance and Modifications • Line Maintenance• Component and Aerospace Systems Maintenance• Maintenance Management and Engineering Services

14 15

BASE MAINTENANCE AND MODIFICATIONSOur engineers and technicians are capable of carrying base and heavy maintenance services up to “D” checks, 12-year inspection for different aircraft types; base and heavy maintenance services include:

• Structural inspection, modifications and major repairs• Cabin reconfiguration and interior refurbishment • Avionics modifications and upgrades• All levels of airframe maintenance• Aircraft painting and polishing

• Composite repairs• IFE modifications

• Non-Destructive Testing (NDT)• Wi-Fi broadband modifications

• Skin panel replacement

16 17

Line Maintenance ServicesAt Joramco, we provide 24/7 Line Maintenance Support services to the operators at Queen Alia International Airport. Our skilled and certified technicians are qualified to “release to service” under the local JCARC release requirements, EASA and the FAA regulations.

• Daily and Weekly Checks • Technical Handling • Pre-Departure Inspection • Transit Checks

18 19

Component and AerospaceSystems MaintenanceJoramco has established the capabilities to service more than 16,000 components in avionics, mechanical instruments, electronics, hydraulics, pneumatics, seats, tires and brakes, etc.

• Avionics Systems• Mechanical Systems• Safety Equipment• Wheels and Brakes• Aircraft Structures• Cabin Equipment and Appearance• Specialized Services

20 21

Maintenance Managementand Engineering ServicesJoramco provides engineering services in recognition of the Continuing Airworthiness Management requirements prescribed by the European Aviation Safety Agency (EASA) as Part M Subpart G, also known as the Continuing Airworthiness Management Organization (CAMO).

By outsourcing CAMO services, our customers will be able to remain focused on their core operations and monitor the technical performance of their fleet, thus, improving reliability and reducing cost.

These services include: • Maintenance Program Management • Continuing Airworthiness and Fleet Configuration Management• Maintenance Program Effectiveness• General Technical Consultancy and Advisory Assistance and Support

22 23

PartnersTo support and enhance its capabilities and services, Joramco works with the most reputable original equipment manufacturers and parts suppliers in the industry to extend to its customers outstanding product quality and the latest technology at competitive prices.

• Messier-Bugatti-DowtyMessier-Bugatti-Dowty admitted Joramco to the independent network referred to as Support Partner Overhaul Trader “S.P.O.T. Partner” network, and appointed Joramco as a provider of repair and overhaul field services for the OEM Products (Messier-Bugatti-Dowty wheels and carbon brakes).

• Eaton AerospaceEaton Aerospace LLC appointed Joramco as an authorized provider of repair and overhaul field services in the territory for the Eaton Aerospace LLC products. Eaton Aerospace LLC also extends to Joramco privileges such as OEM technical support and preferred spare part pricing.

• SATTOJoramco is an authorized repair center of SATTO plastic repairs on all aircraft types.

• ASTJoramco, with its training partner AST, jointly provide basic engineering training and short quality courses at Joramco Academy.

24 25

FacilityJoramco’s main hangars are fully equipped with the necessary tools and equipment; such as jacks, dockings, platforms and working stands needed to perform all major maintenance tasks on wide and narrow body aircraft. Facility

Aircraft hangarsWorkshopsRun up areaSpare parts warehouse

Area (’000 m2)306

6710

26 27

IT INFRASTRUCTUREFor the purpose of maximizing its maintenance efficiency and productivity, Joramco has implemented best-in-class integrated IT systems: EmpowerMX, AirVault, Microsoft dynamics and an internal intranet for seamless information exchange.

These solutions allow Joramco to streamline processes and provide the customer with remote access to information while monitoring the progress of the maintenance activities, thus, improving efficiency, transparency and overall turnaround time.

28 29

AcademyJoramco Academy is an independent, coeducational institute that provides a comprehensive education to prepare graduates for productive careers with special emphasis on the needs of aviation, maintenance and related fields. The academy was established in 2007, and it provides approved training according to the standards of IR Part 66 at its facility in the Hashemite Kingdom of Jordan in association with and on behalf of Air Service Training (Engineering) of Perth, Scotland. The academy offers a wide spectrum of training programs and courses:

• Aircraft Maintenance Expert Program (AME)A unique 4-year EASA Part 66 (B1) program that combines both the theoretical knowledge and experience in real working environments, and modern aircraft technologies. It provides a comprehensive education and helps develop maintenance competencies with real maintenance environment practice carried out at Part-145 Maintenance Organization “Joramco” to fulfill licensing requirements in a fast-track approach.

30 31

Academy• Aircraft Maintenance Technician Program (AMT)

An EASA Part 66 (B1) foundation course that provides a comprehensive theoretical overview of aircraft systems and maintenance processes. This conventional two-year program is developed to meet the needs of airline and MRO employees who require only theoretical training to qualify for aircraft maintenance license without the practical maintenance experience, in less than 2 years.

• Modular Training Courses and ExaminationDesigned for those seeking EASA Part 66 licensing through the “Self-improver” route with pre-existing experience, whether being airline/MRO employees, Air Force leavers, holders of International licenses seeking EASA license qualification or EASA License holders seeking to extend their basic license categories. Joramco Academy offers modular training courses that provide the theoretical knowledge on various individual modules required for the full Part 66 license (B1/B2). Joramco Academy is also an approved examination center for EASA Part 66 (B1 & B2) in association with and on behalf of Air Service Training (Engineering).

• Short Technical and Maintenance Training CoursesIn addition to the basic maintenance programs, Joramco Academy provides a number of short technical and maintenance courses to meet the needs of airlines and maintenance organizations and help industry experts improve through technical courses like: Aviation Legislations, Human Factors, Aircraft Maintenance Type Training, Non-Destructive Testing (NDT) and others.

32 33

Joha

nnes

burg

(10

hrs.

)

34 35

36