COMMERCIAL STUDIES SYLLABUS - Success Africa · Commercial Studies(Form 1 - 4) Syllabus 8.1.4...
Transcript of COMMERCIAL STUDIES SYLLABUS - Success Africa · Commercial Studies(Form 1 - 4) Syllabus 8.1.4...
MInISTRY OF PRIMARY AnD SECOnDARY EDUCATIOn
COMMERCIAL STUDIES SYLLABUS
FORM 1 - 4
2015-2022
Curriculum Development and Technical Services, P.O. Box MP 133, Mount Pleasant, Harare
© All Rights ReservedRevised 2015
ZIMBABWE
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Commercial Studies(Form 1 - 4) Syllabus
ACKNOWLEDGEMENTS
The Ministry of Primary and Secondary Education would like to acknowledge the following
for their valued contribution in the production of this syllabus:
l The National Commercial Studies Syllabus Panel
l Zimbabwe School Examinations Council (ZIMSEC)
l Bindura University of Science Education
l United Nations Children’s Educational Fund (UNICEF)
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Commercial Studies(Form 1 - 4) Syllabus
TABLE OF CONTENTS1.0 ACKNOWLEDGEMENTS .................................................................................i
1.0 PREAMBLE......................................................................................................21.1 INTRODUCTION...............................................................................................21.2 RATIONALE...... ................................................................................................21.3 SUMMARY OF CONTENT ...............................................................................21.4 ASSUMPTIONS................................................................................................21.5 CROSS - CUTTING THEMES ..........................................................................22.0 PRESENTATION OF THE SYLLABUS.............................................................23.0 AIMS................ .................................................................................................24.0 SYLLABUS OBJECTIVES................................................................................35.0 METHODOLGY AND TIME ALLOCATION................... ....................................35.1.1 METHODOLOGY..............................................................................................35.1.2 TIME ALLOCATION ..........................................................................................36.0 TOPICS.............................................................................................................3
7.0 SCOPE AND SEQUENCE................................................................................4
7.2 TOPIC: 2 TRADE..............................................................................................4
7.3 TOPIC: 3 BUSINESS ORGANISATIONS........................................................5
7.4 TOPIC: 4 BUSINESS ENVIRONMENT ...........................................................5
7.5 TOPIC: 5 BUSINESS COMMUNICATION.......................................................6
7.6 TOPIC: 6 SUPPLY CHAIN MANAGEMENT ...................................................6
7.7 TOPIC: 7 MARKETING ...................................................................................7
7.8 TOPIC: 8 BUSINESS FINANCE.......................................................................7
7.9 TOPIC: 9 ENTERPRISE ..................................................................................8
7.10 TOPIC: 10 INSURANCE AND ASSURANCE ..................................................8
8.0 COMPETENCY MATRIX ..................................................................................98.1 FORM 3 SYLLABUS ........................................................................................9
8.1.1. PRODUCTION.... ..............................................................................................9
8.1.2 TRADE.................. ..........................................................................................11
8.1.3 BUSINESS ORGANISATIONS.......................................................................15
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Commercial Studies(Form 1 - 4) Syllabus
8.1.4 BUSINESS ENVIRONMENT ..........................................................................16
8.1.5 BUSINESS COMMUNICATION......................................................................18
8.1.6 SUPPLY CHAIN MANAGEMENT...................................................................19
8.1.7 MARKETING... ...............................................................................................22
8.1.8 BUSINESS FINANCE.....................................................................................25
8.1.10 INSURANCE AND ASSURANCE... ...............................................................30
8.2 FORM 4 SYLLABUS... ...................................................................................31
8.2.1 PRODUCTION................................................................................................31
8.2.2 TRADE............................................................................................................32
8.2.3 BUSINESS ORGANISATIONS... ...................................................................34
8.2.4 BUSINESS COMMUNICATION... ..................................................................35
8.2.5 SUPPLY CHAIN MANAGEMENT...................................................................37
8.2.6 MARKETING... ...............................................................................................38
8.2.7 BUSINESS FINANCE.....................................................................................40
8.2.8 ENTERPRISE... ..............................................................................................42
8.2.9 INSURANCE AND ASSURANCE... ...............................................................44
9.0 ASSESSMENT................................................................................................469.1 ASSESSMENT OBJECTIVES... ....................................................................46
ASSESSMENT MODEL... ..............................................................................469.3 SCHEME OF ASSESSMENT..........................................................................479.3.1 CONTINUOUS ASSESSMENT.......................................................................479.3.2 SUMMATIVE ASSESSMENT... .......................................................................479.4 PAPER DESCRIPTIONS... .............................................................................489.5 SPECIFICATION GRID...................................................................................48
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Commercial Studies(Form 1 - 4) Syllabus
1.0 PREAMBLE
1.1 IntroductionThis Commercial Studies syllabus is a two yearlearning area for forms 3 and 4. It developslearner’s awareness and understanding of thecommercial world in which they operate. Thissyllabus also equips learners with knowledge andfundamental skills in commercial activities,Information Communication Technology (ICT)applications in business and business calculations.It also develops learners’ enterprise skills which willenable them to be innovative, confident, andresponsible in their day-to-day personal andbusiness transactions.
1.2 RationaleCommercial studies equip learners with practicalcommercial skills and business relatedcompetences which enable them to operatesuccessfully in the dynamic and broader businessenvironment. It provides a wide range ofcommercial skills which equip learners withpractical, enterprise and value additioncompetences. Learners develop key skills in ICTapplications and business calculations for use in acommercial context.
It promotes self-reliance for the enhancement ofeconomic growth through the ownership of meansof production such as land, capital and exploitationof various skills related to commercial studies. Thelearning area also inculcates ethical values whichlearners will apply in conducting commercialactivities and are a pillar for Zimbabwe’s socio-economic development.
1.3 Summary of ContentThis syllabus provides a theoretical and practicalknowledge base for students in commercialactivities such as production, businessorganisation, business communication, supplychain management, finance, trade and ICTapplications.
1.4 ASSUMPTIONSIt is assumed that learners:
l have acquired basic ICT competencies such asword processing, keyboard management anddocument creation
l are constantly participating and interacting incommercial activities like buying and selling
l have access to some means of productionl desire to contribute meaningfully to the community
and nation at largel have a desire for self-reliance through participating
in business activitiesl are aware of the prevailing commercial
environment in the community and nation at large
1.5 Cross-Cutting Themes
The Commercial studies learning area will encompassthe following cross -cutting themes:
l ICTl Risk management l Financial literacy l Collaborationl Environmental issuesl Enterprising skillsl Unhu/Ubuntul Sexuality, HIV and AIDSl Human Rightsl Child protection
2.0 PRESENTATION OF THESYLLABUSThe syllabus is presented as a single documentcatering for Forms 3 and 4 learners.
3.0 AIMSThe syllabus aims to help learners to:
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Commercial Studies(Form 1 - 4) Syllabus
l develop an awareness, knowledge andunderstanding of the environment within whichcommercial activities take place
l acquire a broad understanding of the purposes andfunctions of commercial institutions
l develop positive attitude towards the country`snatural resources so as to conserve and use themsustainably within the school and in the community
l develop various commercial studies related skills forself-reliance and enterprise development
l acquire an in-depth understanding of the nature andimportance of commercial communication anddocumentation
l develop innovation and change managementcapabilities
4.0 SYLLABUS OBJECTIVES
By the end of this learning area, learners should be ableto:
l recall, select and explain the relevant facts and termsin the commercial world
l demonstrate principles, techniques and ideas incommercial studies
l analyse purposes and functions of commercialinstitutions
l apply information communication technology incommercial activities
l apply relevant data and information in verbal,numerical and diagrammatic form
l create sustainable business enterprisesl design innovative solutions to Zimbabwe’s
challenges in the commercial worldl distinguish between evidence and opinionl make reasoned judgments and communicate them
in an accurate and logical manner
5.1 METHODOLOGY AND TIME ALLOCATION
5.1.1 MethodologyIn this syllabus, learner- centered methods andapproaches such as the following must be used:
l Problem solvingl Researchl Project workl Case studyl Demonstrationsl Group workl Educational toursl Simulations/ Role playl Discovery Seminars Debatesl Quizl Gamesl Question and answer or Socrates’ method
5.1.2 Time AllocationIn order to cover the content adequately Form 3 and 4Commercial studies should be allocated at least 5 -Educational tour and at least 2 Seminars per year.
6.0 TOPICS
l Productionl Tradel Business organisationsl Business environmentl Business Communication o Supply chain
management o Marketingl Business Financel Enterprisel Insurance and assurance
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Commercial Studies(Form 1 - 4) Syllabus
FOR
M 3
FO
RM
4
C
omm
erci
al S
tudi
es a
nd e
nter
pris
es
St
ages
of p
rodu
ctio
n
Fact
ors
of p
rodu
ctio
n an
d th
eir r
ewar
ds
D
ivis
ion
of la
bour
and
Spe
cial
isat
ion
M
etho
ds o
f pro
duct
ion
Im
pact
of I
CT
on p
rodu
ctio
n
7.0 SC
OPE AN
D SEQU
ENCE
7.1 TO
PIC: 1 PRO
DUCTION
FO
RM
3
FOR
M 4
Fo
unda
tions
of T
rade
Hom
e Tr
ade
In
tern
atio
nal T
rade
Bala
nce
of P
aym
ent
7.2 TO
PIC: 2 TRA
DE
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Commercial Studies(Form 1 - 4) Syllabus
FO
RM
3
FOR
M 4
In
trodu
ctio
ns to
bus
ines
s un
its
Pr
ivat
e se
ctor
bus
ines
ses
Pu
blic
sec
tor o
rgan
isat
ion
Im
pact
of I
CT
on b
usin
ess
orga
nisa
tions
FOR
M 3
FO
RM
4
In
tern
al e
nviro
nmen
t
Exte
rnal
env
ironm
ent
St
akeh
olde
rs
Ec
onom
ic s
yste
ms
7.4 TO
PIC: 4 BUS
INESS EN
VIRO
NMEN
T
7.3 TO
PIC: 3 BUS
INES
S OR
GANISATION
S
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FO
RM
3
FOR
M 4
C
omm
unic
atio
n
Im
porta
nce
of c
omm
unic
atio
n
Form
s of
com
mun
icat
ion
D
ocum
ent c
reat
ion
and
disp
lay
Post
al s
ervi
ces
Te
leco
mm
unic
atio
n se
rvic
es
Te
leco
mm
unic
atio
n se
rvic
e pr
ovid
ers
D
ocum
ent c
reat
ion
and
disp
lay
FOR
M 3
FO
RM
4
In
trodu
ctio
n to
sup
ply
chai
n m
anag
emen
t
Dem
and
fore
cast
ing
Pu
rcha
sing
Logi
stic
s
War
ehou
sing
Va
lue
chai
n
Impa
ct o
f IC
Ts o
n su
pply
cha
in m
anag
emen
t
7.6 TO
PIC: 6 SUP
PLY CH
AIN MAN
AGEM
ENT
7.5 TO
PIC: 5 BUS
INES
S CO
MMUN
ICATION
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Commercial Studies(Form 1 - 4) Syllabus
FOR
M 3
FO
RM
4
M
arke
ting
conc
epts
Mar
ket s
egm
enta
tion
M
arke
ting
rese
arch
M
arke
ting
mix
ICT
in m
arke
ting
FO
RM
3
FOR
M 4
So
urce
s of
fina
nce
Fi
nanc
ial s
tate
men
ts
W
orki
ng c
apita
l
Busi
ness
cal
cula
tions
in a
ccou
ntin
g
Bu
sine
ss c
alcu
latio
ns in
acc
ount
ing
Zi
mba
bwe
Stoc
k Ex
chan
ge
Sh
ares
Fore
ign
exch
ange
rate
s
Budg
ets
7.8 TO
PIC: 8 BUS
INESS FINA
NCE
7.7 TO
PIC: 7 MAR
KETING
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Commercial Studies(Form 1 - 4) Syllabus
FOR
M 3
FO
RM
4
En
terp
risin
g
Man
agem
ent f
unct
ions
Busi
ness
eth
ics
In
telle
ctua
l pro
perty
Bu
sine
ss p
lan
In
telle
ctua
l pro
perty
FOR
M 3
FO
RM
4
Im
porta
nce
of in
sura
nce
and
assu
ranc
e
Insu
rabl
e an
d no
n-in
sura
ble
risks
Type
s of
bus
ines
s ris
ks
C
ontra
cts
of in
sura
nce
As
sura
nce
Pol
icie
s
Impa
ct o
f IC
Ts in
insu
ranc
e an
d as
sura
nce
7.10 TOP
IC: 10 INSU
RANC
E AN
D AS
SURA
NCE
7.9 TO
PIC: 9 ENTER
PRISE
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Commercial Studies(Form 1 - 4) Syllabus
TOPI
C
LEA
RN
ING
OB
JEC
TIVE
S:
lear
ners
sho
uld
be a
ble
to:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
A
ND
NO
TES
RES
OU
RC
ES
Com
mer
cial
St
udie
s an
d En
terp
rises
ex
plai
n th
e m
eani
ng o
f co
mm
erci
al s
tudi
es
ex
plai
n th
e re
latio
nshi
p be
twee
n co
mm
erci
al
stud
ies
and
ente
rpris
es
dist
ingu
ish
need
s an
d w
ants
cl
assi
fy g
oods
and
se
rvic
es
M
eani
ng o
f com
mer
cial
stu
dies
an
d en
terp
rises
Nee
ds a
nd w
ants
go
ods
and
serv
ices
D
iscu
ssin
g w
hat
com
mer
cial
stu
dies
and
en
terp
rises
Expl
aini
ng th
e re
latio
nshi
p be
twee
n co
mm
erci
al s
tudi
es a
nd
ente
rpris
es
D
iffer
entia
ting
need
s an
d w
ants
Cat
egor
izin
g g
oods
and
se
rvic
es
C
harts
Rec
omm
ende
d te
xtbo
oks
Sa
mpl
es o
f go
ods
IC
T to
ols
Pr
int m
edia
Lite
ratu
re o
n ou
r H
erita
ge
R
esou
rce
pers
on
In
dige
nisa
tion
Act
La
nd R
efor
m A
ct
8.0 CO
MPETENC
Y MATRIX
8.1 FO
RM 3 SYLLABU
S 8.1.1. PRO
DUCTION
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Stag
es o
f pr
oduc
tion
Fact
ors
of
prod
uctio
n an
d th
eir r
ewar
ds
ou
tline
the
need
for
prod
uctio
n
ex
plai
n th
e st
ages
of
prod
uctio
n
desc
ribe
fact
ors
of
prod
uctio
n an
d th
eir
rew
ards
Th
e ne
ed fo
r pro
duct
ion
St
ages
of p
rodu
ctio
n
-
Prim
ary
Sec
onda
ry
-T
ertia
ry
Fa
ctor
s of
pro
duct
ion
and
thei
r re
war
ds
Ex
plai
ning
the
need
for
prod
uctio
n
Dis
cuss
ing
the
thre
e st
ages
of p
rodu
ctio
n
Expl
aini
ng fa
ctor
s of
pr
oduc
tion
and
thei
r re
war
ds
Visi
ting
prod
uctio
n si
tes
in th
e co
mm
unity
Div
isio
n of
labo
ur
and
Spec
ialis
atio
n
ex
plai
n di
visi
on o
f lab
our
and
spec
ialis
atio
n
an
alys
e th
e ad
vant
ages
an
d di
sadv
anta
ges
of
divi
sion
of l
abou
r and
sp
ecia
lizat
ion
D
ivis
ion
of la
bour
and
sp
ecia
lisat
ion
Adva
ntag
es a
nd d
isad
vant
ages
of
divi
sion
of l
abou
r and
sp
ecia
lizat
ion
D
iscu
ssin
g di
visi
on o
f la
bour
and
spe
cial
isat
ion
Dis
cuss
ing
the
adva
ntag
es a
nd
disa
dvan
tage
s of
div
isio
n of
labo
ur a
nd
spec
ialis
atio
n
D
emon
stra
ting
divi
sion
of
labo
ur a
nd s
peci
alis
atio
n
R
ecom
men
ded
text
boo
ks
In
form
atio
n C
omm
unic
atio
n
Tool
s
Cha
rts
Pr
int m
edia
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TOPI
C
LEA
RN
ING
OB
JEC
TIVE
; le
arne
rs s
houl
d be
abl
e to
;
CO
NTE
NT
AC
TIVI
TIES
R
ESO
UR
CES
Trad
e
Barte
r tra
de
ex
plai
n th
e pu
rpos
e of
tra
de
id
entif
y ch
arac
teris
tic o
f ho
me
and
fore
ign
trade
di
stin
guis
h ho
me
and
fore
ign
trade
ex
plai
n ba
rter t
rade
ex
plai
n th
e ad
vant
ages
an
d di
sadv
anta
ges
of
barte
r exc
hang
e
Pu
rpos
e of
trad
e
C
hara
cter
istic
s of
hom
e an
d fo
reig
n tra
de
Diff
eren
ces
betw
een
hom
e an
d fo
reig
n tra
de
Barte
r tra
de
D
iscu
ssin
g pu
rpos
e of
tra
de
Li
stin
g ch
arac
teris
tics
of
hom
e an
d fo
reig
n tra
de
D
iffer
entia
ting
hom
e an
d fo
reig
n tra
de
D
iscu
ssin
g ba
rter t
rade
Dis
cuss
ing
the
adva
ntag
es a
nd
disa
dvan
tage
s of
bar
ter
trade
IC
T to
ols
Ed
ucat
iona
l tou
rs
Pr
int m
edia
8.1.2 TRAD
E
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Hom
e Tr
ade
de
scrib
e a
reta
iler
desc
ribe
func
tions
of a
re
taile
r
ex
amin
e di
ffere
nt t
ypes
of
reta
ilers
ex
plai
n ch
arac
teris
tic o
f sm
all-s
cale
reta
ilers
ex
plai
n ad
vant
ages
and
di
sadv
anta
ges
of s
mal
l-sc
ale
reta
ilers
as
sess
the
surv
ival
of
smal
l-sca
le re
taile
rs
desc
ribe
diffe
rent
type
s of
la
rge-
scal
e re
tail
outle
ts
ex
plai
n ad
vant
ages
and
di
sadv
anta
ges
of la
rge-
scal
e re
tailin
g to
the
reta
iler a
nd c
onsu
mer
de
scrib
e ch
arac
teris
tics
of d
iffer
ent t
ypes
of l
arge
-sc
ale
reta
ilers
R
etai
l tra
de
Func
tions
of a
reta
iler
Type
s of
reta
ilers
Sm
all-
scal
e re
taile
rs s
uch
as
pedd
lers
, haw
kers
, fle
a m
arke
ts, c
orne
r sho
ps a
nd
gene
ral d
eale
rs
Cha
ract
eris
tics
of s
mal
l-sca
le
reta
ilers
Ad
vant
ages
and
di
sadv
anta
ges
of s
mal
l-sca
le
reta
ilers
Su
rviv
al o
f sm
all-s
cale
reta
ilers
Ty
pes
of re
taile
rs
larg
e sc
ale
reta
ilers
suc
h as
sup
erm
arke
ts,
hype
rmar
kets
and
cha
in s
tore
s
Adva
ntag
es a
nd
disa
dvan
tage
s of
larg
e-sc
ale
reta
iling
Cha
ract
eris
tics
of la
rge
scal
e re
taile
rs s
uch
as s
uper
mar
kets
,
Ex
plai
ning
the
term
re
taile
r
Expl
aini
ng fu
nctio
ns o
f a
reta
iler
D
iscu
ssin
g ty
pes
of
reta
ilers
Dis
cuss
ing
char
acte
ristic
s of
sm
all-
scal
e re
taile
rs
Des
crib
ing
adva
ntag
es
and
disa
dvan
tage
s of
sm
all-s
cale
reta
ilers
Exam
inin
g th
e su
rviv
al o
f sm
all-s
cale
reta
ilers
Visi
ting
loca
l sm
all-s
cale
re
tail
outle
ts
Dis
cuss
ing
diffe
rent
type
s of
larg
e-sc
ale
reta
il ou
tlets
Exam
inin
g ad
vant
ages
an
d di
sadv
anta
ges
of
R
ecom
men
ded
text
boo
ks
R
esou
rce
pers
ons
IC
T to
ols
In
-sto
re b
rand
s
e-re
sour
ces
such
as:
-
ebay
-
Amaz
on
- Al
ibab
a
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Commercial Studies(Form 1 - 4) Syllabus
who
lesa
le T
rade
Doc
umen
ts u
sed
in
hom
e tr
ade
ex
amin
e ef
fect
s of
tren
ds
in re
taili
ng
ex
ecut
e tra
nsac
tions
on
line
desc
ribe
a w
hole
sale
r
ex
plai
n th
e fu
nctio
ns o
f w
hole
sale
rs
iden
tify
diffe
rent
type
s of
w
hole
sale
rs
expl
ain
the
chan
nels
of
dist
ribut
ion
ex
plai
n th
e re
ason
s fo
r th
e el
imin
atio
n of
a
who
lesa
ler
as
sess
how
the
who
lesa
ler h
as s
urvi
ved
elim
inat
ion
expl
ain
the
purp
ose
of
trade
and
cas
h di
scou
nts
calc
ulat
e tra
de a
nd c
ash
disc
ount
s us
ing
com
pute
r so
ftwar
es
depa
rtmen
t sto
res
and
disc
ount
sto
res
Tren
ds in
reta
iling
such
as
bar
codi
ng, e
-tailin
g, in
-sto
re b
rand
s,
shop
ping
mal
ls, e
-mal
ls, Q
R
code
s
W
hole
sale
Tra
de
Fe
atur
es o
f a w
hole
sale
r
Func
tions
of w
hole
sale
rs
Type
s of
who
lesa
lers
suc
h as
:
- Spe
cial
ist
- Tra
ditio
nal/G
ener
al
- Cas
h an
d ca
rry
El
imin
atio
n of
who
lesa
ler
Su
rviv
al o
f the
who
lesa
ler
Cha
nnel
s of
dis
tribu
tion
Elim
inat
ion
of w
hole
sale
r
larg
e-sc
ale
reta
iling
to
the
reta
iler a
nd c
onsu
mer
Ex
plai
ning
cha
ract
eris
tics
of d
iffer
ent t
ypes
of l
arge
-sc
ale
reta
ilers
An
alys
ing
effe
cts
of
trend
s in
reta
iling
R
esea
rchi
ng o
n tre
nds
in
reta
iling
Buyi
ng o
nlin
e
Expl
aini
ng th
e te
rm
who
lesa
ler
Dis
cuss
ing
func
tions
of
who
lesa
lers
Ex
plai
ning
diff
eren
t typ
es
of w
hole
sale
rs
Vi
sitin
g lo
cal w
hole
sale
rs
W
ritin
g re
port
back
s us
ing
wor
d pr
oces
sing
D
iscu
ssin
g on
cha
nnel
s of
dis
tribu
tion
R
ecom
men
ded
text
boo
ks
R
esou
rce
pers
ons
IC
T to
ols
Rec
omm
ende
d Te
xt b
ooks
C
alcu
lato
rs
C
ompu
ters
Sa
mpl
es o
f doc
umen
ts
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:03 PM Page 13
14
Commercial Studies(Form 1 - 4) Syllabus
iden
tify
type
s of
do
cum
ents
use
d in
hom
e tra
de
cr
eate
doc
umen
ts u
sed
in
hom
e tra
de u
sing
ICT
pack
ages
ex
plai
n th
e fu
nctio
ns a
nd
cont
ents
of d
ocum
ents
us
ed in
hom
e tra
de
Surv
ival
of t
he w
hole
sale
r
D
isco
unts
-
Trad
e di
scou
nt
- C
ash
disc
ount
C
alcu
latio
n of
trad
e an
d ca
sh
disc
ount
s
Doc
umen
ts u
sed
in h
ome
trade
su
ch a
s: q
uota
tion,
invo
ice,
pro
-fo
rma
invo
ice,
sta
tem
ent o
f ac
coun
t
Func
tions
and
con
tent
s of
do
cum
ents
use
d in
hom
e tra
de
Ex
amin
ing
the
reas
ons
for t
he e
limin
atio
n of
a
who
lesa
ler
An
alys
ing
how
the
who
lesa
ler h
as s
urvi
ved
elim
inat
ion
Dis
cuss
ing
the
purp
ose
of tr
ade
and
cash
di
scou
nts
C
ompu
ting
cash
and
tra
de d
isco
unts
usi
ng a
ny
suita
ble
com
pute
r so
ftwar
e
St
atin
g di
ffere
nt ty
pes
of
docu
men
ts u
sed
in h
ome
trade
D
esig
ning
doc
umen
ts
used
in h
ome
trade
usi
ng
ICT
pack
ages
Dis
cuss
ing
the
func
tions
an
d co
nten
ts o
f do
cum
ents
use
d in
hom
e tra
de
Col
lect
ing
sam
ples
of
docu
men
ts u
sed
in h
ome
trade
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:03 PM Page 14
15
Commercial Studies(Form 1 - 4) Syllabus
Busi
ness
un
its
id
entif
y ty
pes
of b
usin
ess
units
un
der p
rivat
e an
d pu
blic
sec
tors
de
scrib
e pr
ivat
e an
d pu
blic
se
ctor
s
ex
plai
n th
e ad
vant
ages
and
di
sadv
anta
ges
of th
e di
ffere
nt
form
s of
bus
ines
s un
its
as
sess
the
viab
ility
of a
ny fo
rms
of b
usin
ess
units
Ty
pes
of b
usin
ess
units
und
er
priv
ate
and
publ
ic s
ecto
rs s
uch
as s
ole
trade
r, pa
rtner
ship
, Pvt
Lt
d C
o, P
ublic
Ltd
Co,
Pub
lic
corp
orat
ions
and
Gov
ernm
ent
Dep
artm
ents
Priv
ate
and
publ
ic s
ecto
rs
Ad
vant
ages
and
dis
adva
ntag
es
of th
e di
ffere
nt fo
rms
of
busi
ness
uni
ts
Vi
abili
ty o
f diff
eren
t for
ms
of
busi
ness
uni
ts
C
lass
ifyin
g bu
sine
ss u
nits
into
pr
ivat
e an
d pu
blic
sec
tors
Tabu
latin
g th
e di
ffere
nces
bet
wee
n pr
ivat
e an
d pu
blic
sec
tors
O
utlin
ing
adva
ntag
es a
nd
disa
dvan
tage
s of
form
s of
bus
ines
s un
its
R
esea
rchi
ng o
n th
e vi
abilit
y of
any
tw
o fo
rms
of b
usin
ess
units
Rep
ortin
g on
the
viab
ility
of a
ny
form
s of
bus
ines
s un
its
Lo
cal b
usin
ess
cent
er
R
ecom
men
ded
text
bo
oks
IC
T to
ols
Fl
ow c
hart
of
busi
ness
es in
the
priv
ate
and
publ
ic
sect
ors
Ed
ucat
iona
l tou
rs
8.1.3 BU
SINE
SS ORG
ANISATIONS
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:03 PM Page 15
16
Commercial Studies(Form 1 - 4) Syllabus8.1.4 BU
SINE
SS ENV
IRON
MEN
T
TOPI
C
LEA
RN
ING
OB
JEC
TIVE
S
Lear
ners
sho
uld
be a
ble
to:
CO
NTE
NT
NO
TES
AN
D S
UG
GES
TED
A
CTI
VITI
ES
RES
OU
RC
ES
Busi
ness
env
ironm
ent
- In
tern
al e
nviro
nmen
t
- Ex
tern
al e
nviro
nmen
t
ex
plai
n bu
sine
ss
envi
ronm
ent
ou
tline
rea
sons
for
anal
ysin
g en
viro
nmen
t
di
scus
s ho
w th
e in
tern
al
envi
ronm
ent a
ffect
s bu
sine
ss o
pera
tions
expl
ain
how
the
exte
rnal
en
viro
nmen
t affe
ct
com
mer
cial
act
iviti
es
M
eani
ng o
f bus
ines
s en
viro
nmen
t
The
need
for a
naly
sing
bu
sine
ss e
nviro
nmen
t
Inte
rnal
env
ironm
ent s
uch
as:
-Wor
kers
-M
anag
ers
-Org
aniz
atio
nal c
ultu
re
-Fin
anci
al re
sour
ces
Ex
tern
al e
nviro
nmen
t su
ch a
s:
-Pol
itica
l -E
cono
mic
-S
ocia
l -T
echn
olog
ical
-E
colo
gica
l e
nviro
nmen
t
D
iscu
ssin
g bu
sine
ss
envi
ronm
ent
As
sess
ing
the
need
for
anal
ysin
g bu
sine
ss
envi
ronm
ent
Ex
plai
ning
how
the
inte
rnal
env
ironm
ent
affe
cts
busi
ness
op
erat
ions
Expl
aini
ng h
ow th
e ex
tern
al e
nviro
nmen
t
expl
aini
ng e
ach
exte
rnal
en
viro
nmen
tal f
acto
r
re
com
men
ded
text
boo
ks
IC
T to
ols
C
harts
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:03 PM Page 16
17
Commercial Studies(Form 1 - 4) Syllabus
Stak
ehol
ders
ex
plai
n th
e te
rm
stak
ehol
der
id
entif
y va
rious
st
akeh
olde
rs in
bus
ines
s
expl
ain
how
thes
e st
akeh
olde
rs in
fluen
ce
busi
ness
act
iviti
es
stak
ehol
ders
suc
h as
: cu
stom
ers
-em
ploy
ees
-man
ager
s -s
uppl
iers
-g
over
nmen
t -c
omm
unity
-b
anks
Ex
plai
ning
the
term
st
akeh
olde
r
D
escr
ibin
g va
rious
st
akeh
olde
rs
D
iscu
ssin
g ho
w
stak
ehol
ders
affe
ct
busi
ness
ope
ratio
ns
Econ
omic
sys
tem
s
expl
ain
the
econ
omic
sy
stem
s
diffe
rent
iate
free
mar
ket
econ
omy
from
the
plan
ned
econ
omy
Ec
onom
ic s
yste
ms
-free
mar
ket e
cono
my
-pla
nned
eco
nom
y -m
ixed
eco
nom
y
D
iscu
ssin
g th
e ec
onom
ic
syst
ems
D
istin
guis
hing
the
free
mar
ket a
nd th
e pl
anne
d ec
onom
ic s
yste
ms
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 17
18
Commercial Studies(Form 1 - 4) Syllabus
TOPI
C
LEA
RN
ING
OB
JEC
TIVE
S:
lear
ner s
houl
d be
abl
e to
:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
AN
D
NO
TES
RES
OU
RC
ES
Com
mun
icat
ion
Impo
rtanc
e of
co
mm
unic
atio
n
Form
s of
com
mun
icat
ion
Doc
umen
ts c
reat
ion
and
disp
lay
de
scrib
e co
mm
unic
atio
n
di
scus
s th
e im
porta
nce
of
com
mun
icat
ion
ex
plai
n th
e va
rious
form
s of
co
mm
unic
atio
n
exec
ute
vario
us fo
rms
of
com
mun
icat
ion
crea
te b
usin
ess
docu
men
ts
usin
g an
y su
itabl
e co
mpu
ter
softw
are
M
eani
ng o
f com
mun
icat
ion
Im
porta
nce
of
com
mun
icat
ion
Form
s of
com
mun
icat
ion
such
as:
- W
ritte
n -
Verb
al
- Fo
rmal
-
Info
rmal
Doc
umen
ts u
sed
in
busi
ness
tran
sact
ions
D
iscu
ssin
g co
mm
unic
atio
n
Ex
plai
ning
the
impo
rtanc
e of
co
mm
unic
atio
n
desc
ribin
g th
e fo
rms
of
com
mun
icat
ion
Dis
cuss
ing
the
form
s of
co
mm
unic
atio
n
C
ondu
ctin
g in
terv
iew
s, m
eetin
gs
and
taki
ng m
inut
es
Typi
ng b
usin
ess
docu
men
ts
usin
g an
y su
itabl
e co
mpu
ter
softw
are
R
ecom
men
ded
text
boo
ks
IC
T to
ols
Po
st O
ffice
Busi
ness
repl
y en
velo
pes
8.1.5 BU
SINE
SS COM
MUN
ICATION
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 18
19
Commercial Studies(Form 1 - 4) Syllabus
TO
PIC
O
BJE
CTI
VES
Lear
ners
sho
uld
be a
ble
to:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
R
ESO
UR
CES
Purp
ose
of s
uppl
y ch
ain
man
agem
ent
ex
plai
n th
e im
porta
nce
of
supp
ly c
hain
man
agem
ent
id
entif
y up
stre
am a
nd
dow
nstre
am s
uppl
y ch
ain
activ
ities
as
sess
the
impo
rtanc
e of
ef
fect
ive
info
rmat
ion
flow
ac
ross
the
supp
ly c
hain
Im
porta
nce
of s
uppl
y ch
ain
man
agem
ent
U
pstre
am a
nd
Dow
nstre
am s
uppl
y ch
ain
activ
ities
Im
porta
nce
of e
ffect
ive
info
rmat
ion
flow
in th
e su
pply
cha
in
D
iscu
ssin
g th
e im
porta
nce
of
supp
ly c
hain
man
agem
ent
Ex
plai
ning
ups
tream
and
do
wns
tream
sup
ply
cha
in
activ
ities
Vi
sitin
g bu
sine
ss o
rgan
isat
ions
an
d re
porti
ng o
n th
e su
pply
ch
ain
activ
ities
bei
ng u
sed
in
thei
r com
mun
ity
Ev
alua
ting
role
of e
ffect
ive
info
rmat
ion
flow
in th
e su
pply
ch
ain
R
ecom
men
ded
text
book
s
IC
T to
ols
Dem
and
fore
cast
ing
ex
plai
n th
e im
porta
nce
of
dem
and
fore
cast
ing
ac
cess
the
impo
rtanc
e of
de
man
d fo
reca
stin
g
Im
porta
nce
of d
eman
d fo
reca
stin
g
D
iscu
ssin
g th
e im
porta
nce
of
dem
and
fore
cast
ing
Ev
alua
te th
e im
porta
nce
of
dem
and
fore
cast
ing
on g
iven
pr
ojec
ts
R
ecom
men
ded
text
book
s
IC
T to
ols
8.1.6 SU
PPLY CHA
IN MAN
AGEM
ENT
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 19
20
Commercial Studies(Form 1 - 4) Syllabus
Purc
hasi
ng
ex
plai
n th
e im
porta
nce
of
purc
hasi
ng fu
nctio
n
id
entif
y st
ages
of t
he
purc
hasi
ng c
ycle
ex
plai
n th
e ro
le o
f e-
purc
hasi
ng
Im
porta
nce
of th
e pu
rcha
sing
func
tion
Pu
rcha
sing
cyc
le
e-
purc
hasi
ng
D
iscu
ssin
g im
porta
nce
of th
e pu
rcha
sing
func
tion
D
escr
ibin
g th
e st
ages
of
purc
hasi
ng c
ycle
D
iscu
ssin
g th
e ro
le o
f e-
purc
hasi
ng
C
ompl
etin
g e-
purc
hasi
ng
docu
men
ts g
ener
ated
from
the
com
pute
r
R
ecom
men
ded
text
book
s
IC
T to
ols
Bu
sine
ss d
ocum
ents
Logi
stic
s
expl
ain
the
impo
rtanc
e of
lo
gist
ics
id
entif
y di
ffere
nt m
odes
of
trans
port
ex
amin
e st
reng
ths
and
wea
knes
ses
of d
iffer
ent
mod
es o
f tra
nspo
rt
ex
plai
n fa
ctor
s go
vern
ing
choi
ce o
f mod
e of
tran
spor
t
Im
porta
nce
of lo
gist
ics
M
odes
of t
rans
port
St
reng
ths
and
wea
knes
s of
diff
eren
t mod
es o
f tra
nspo
rt
Fa
ctor
s to
con
side
r whe
n se
lect
ing
mod
e of
tra
nspo
rt
D
iscu
ssin
g th
e im
porta
nce
of
logi
stic
s
Ex
plai
ning
mod
es o
f tra
nspo
rt
D
iscu
ssin
g st
reng
ths
and
wea
knes
ses
of d
iffer
ent m
odes
of
tran
spor
t
D
iscu
ssin
g fa
ctor
s go
vern
ing
choi
ce o
f mod
e of
tran
spor
t
W
atch
ing
vide
os o
f diff
eren
t m
odes
of t
rans
port
R
ecom
men
ded
text
book
s
IC
T to
ols
War
ehou
sing
expl
ain
role
s of
war
ehou
sing
de
scrib
e di
ffere
nt ty
pes
of
war
ehou
ses
Th
e ne
ed fo
r w
areh
ousi
ng
Ty
pes
of w
areh
ouse
s
Func
tions
of
war
ehou
ses
Ex
plai
ning
impo
rtanc
e of
w
areh
ousi
ng
Ex
amin
ing
diffe
rent
type
s of
w
areh
ouse
s
R
ecom
men
ded
text
book
s
Pr
int M
edia
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 20
21
Commercial Studies(Form 1 - 4) Syllabus
ex
plai
n fu
nctio
ns o
f diff
eren
t ty
pes
of w
areh
ouse
s
expl
ain
fact
ors
to c
onsi
der
whe
n si
ting
a w
areh
ouse
Fa
ctor
s co
nsid
ered
whe
n si
ting
a w
areh
ouse
Des
crib
ing
func
tions
of e
ach
type
of
war
ehou
se
Ex
amin
ing
fact
ors
to c
onsi
der
whe
n si
ting
a w
areh
ouse
Vi
sitin
g co
mpa
nies
or
ente
rpris
es
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 21
22
Commercial Studies(Form 1 - 4) Syllabus
TOPI
C
OB
JEC
TIVE
S
Lear
ners
sho
uld
be
able
to:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
R
ESO
UR
CES
Mar
ketin
g co
ncep
ts
ex
plai
n di
ffere
nt
mar
ketin
g co
ncep
ts
ju
stify
the
need
for
mar
ketin
g
ev
alua
te th
e im
plic
atio
ns o
f di
ffere
nt m
arke
ting
conc
epts
to th
e bu
sine
ss
M
arke
ting
conc
epts
suc
h as
:
-Pro
duct
con
cept
-p
rodu
ctio
n co
ncep
t -s
ellin
g co
ncep
t -m
arke
ting
conc
ept
Th
e ne
ed fo
r mar
ketin
g
Im
plic
atio
n of
var
ious
mar
ketin
g co
ncep
ts to
the
mar
kete
r or
busi
ness
D
iscu
ssin
g di
ffere
nt
mar
ketin
g co
ncep
ts
Ex
plai
ning
the
need
for
mar
ketin
g
Expl
aini
ng th
e im
plic
atio
ns
of d
iffer
ent m
arke
ting
conc
epts
to th
e bu
sine
ss
R
ecom
men
ded
text
book
s
Lo
cal m
arke
t pla
ces
Mar
ket s
egm
enta
tion
ex
plai
n th
e di
ffere
nt
type
s of
mar
kets
di
scus
s th
e ad
vant
ages
and
di
sadv
anta
ges
of
Ty
pes
of m
arke
ts s
uch
as p
hysi
cal
and
virtu
al
D
escr
ibin
g ty
pes
of m
arke
ts
Ex
plai
ning
the
adva
ntag
es
and
disa
dvan
tage
s of
di
ffere
nt ty
pes
of m
arke
ts
Ex
plai
ning
feat
ures
of v
irtua
l an
d ph
ysic
al m
arke
ts.
R
ecom
men
ded
text
book
s
Lo
cal m
arke
t pla
ces
8.1.7 MAR
KETING
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 22
23
Commercial Studies(Form 1 - 4) Syllabus
phys
ical
and
virt
ual
mar
kets
de
scrib
e fe
atur
es o
f vi
rtual
and
phy
sica
l m
arke
ts
Ad
vant
ages
and
dis
adva
ntag
es o
f ph
ysic
al a
nd v
irtua
l mar
kets
Fe
atur
es o
f phy
sica
l and
virt
ual
mar
kets
Vi
sitin
g m
arke
t pla
ces
and
mar
ket s
pace
s
R
epor
ting
on th
e fe
atur
es o
f vi
rtual
and
phy
sica
l mar
kets
Mar
ketin
g re
sear
ch
di
stin
guis
h be
twee
n m
arke
ting
rese
arch
an
d m
arke
t re
sear
ch
ex
plai
n th
e im
porta
nce
of
mar
ketin
g re
sear
ch
id
entif
y di
ffere
nt
mar
ketin
g re
sear
ch
met
hods
de
scrib
e th
e m
ain
sour
ces
of d
ata
ex
plai
n da
ta
colle
ctio
n to
ols
pr
esen
t res
earc
h da
ta u
sing
diff
eren
t m
etho
ds
M
arke
t res
earc
h vs
mar
ketin
g re
sear
ch
Th
e ne
ed fo
r mar
ketin
g re
sear
ch
M
arke
ting
rese
arch
met
hods
suc
h as
: -
Cas
e st
udy
- Su
rvey
s
Sour
ces
of d
ata
-P
rimar
y
-S
econ
dary
D
ata
colle
ctio
n to
ols/
inst
rum
ents
su
ch a
s qu
estio
nnai
re
D
ata
pres
enta
tion
met
hods
suc
h as
:
Ex
plai
ning
the
diffe
renc
es
betw
een
mar
ket r
esea
rch
and
mar
ketin
g re
sear
ch
D
iscu
ssin
g th
e im
porta
nce
of m
arke
ting
rese
arch
D
iscu
ssin
g d
iffer
ent
mar
ketin
g re
sear
ch m
etho
ds
Id
entif
ying
mai
n so
urce
s of
da
ta
D
escr
ibin
g di
ffere
nt d
ata
colle
ctio
n to
ols
An
alys
ing
rese
arch
dat
a
R
ecom
men
ded
text
boo
ks
G
raph
pap
er
So
ftwar
e pa
ckag
es
Cal
cula
tors
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 23
24
Commercial Studies(Form 1 - 4) Syllabus
an
alys
e re
sear
ch
resu
lts
- Ba
r gra
phs
- Pi
e ch
arts
-
His
togr
ams
- Li
ne g
raph
s
Mea
sure
s of
cen
tral t
ende
ncy
-Mea
n -M
ode
-Med
ian
R
esea
rch
resu
lts a
naly
sis
D
raw
ing
grap
hs s
uch
as b
ar
grap
hs
C
alcu
latin
g st
atis
tical
dat
a us
ing
mea
n, m
ode
and
med
ian
valu
es u
sing
ICT
pack
ages
or a
vaila
ble
com
pute
r sof
twar
e In
terp
retin
g an
d re
cord
ing
on th
eir o
bser
vatio
n
An
alys
ing
rese
arch
dat
a
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 24
25
Commercial Studies(Form 1 - 4) Syllabus
TOPI
C
OB
JEC
TIVE
S
Lear
ners
sho
uld
be a
ble
to:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
R
ESO
UR
CES
Sour
ces
of fi
nanc
e
ex
plai
n th
e ne
ed fo
r fin
ance
ex
plai
n di
ffere
nt s
ourc
es
of fi
nanc
e
Th
e ne
ed fo
r fin
ance
Sh
ort a
nd lo
ng t
erm
sou
rces
of
finan
ce
an
alys
ing
the
need
for
finan
ce
D
iscu
ssin
g di
ffere
nt
sour
ces
of fi
nanc
e
IC
T to
ols
R
ecom
men
ded
text
book
s
Fina
ncia
l sta
tem
ents
ex
plai
n th
e im
porta
nce
of
finan
cial
sta
tem
ents
dr
aw u
p fin
anci
al
stat
emen
ts
Th
e im
porta
nce
of fi
nanc
ial
stat
emen
ts
In
com
e st
atem
ent a
nd s
tate
men
t of
fina
ncia
l pos
ition
Ex
amin
ing
the
impo
rtanc
e of
fina
ncia
l st
atem
ents
co
mpi
ling
the
finan
cial
st
atem
ents
(with
out
adju
stm
ents
)
8.1.8 BU
SINE
SS FINAN
CE
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 25
26
Commercial Studies(Form 1 - 4) Syllabus
Wor
king
cap
ital
ex
plai
n th
e im
porta
nce
of
wor
king
cap
ital
co
mpu
te w
orki
ng c
apita
l
ex
plai
n w
ays
of m
anag
ing
wor
king
cap
ital
W
orki
ng c
apita
l
C
alcu
latio
n of
wor
king
cap
ital
W
orki
ng c
apita
l man
agem
ent
D
iscu
ssin
g th
e im
porta
nce
of w
orki
ng
capi
tal
C
alcu
latin
g w
orki
ng
capi
tal
D
iscu
ssin
g di
ffere
nt
way
s of
man
agin
g w
orki
ng c
apita
l
R
ecom
men
ded
text
book
s
Fi
nanc
ial s
tate
men
ts
C
alcu
lato
rs
M
icro
soft
Exce
l
Busi
ness
cal
cula
tions
in
finan
ce
w
ork
out f
inan
cial
ratio
s
ex
plai
n m
eani
ng o
f the
ca
lcul
ated
ratio
s
ca
lcul
ate
depr
ecia
tion
usin
g bo
th s
traig
ht li
ne
and
redu
cing
bal
ance
m
etho
ds
Pr
ofita
bilit
y ra
tios
- gr
oss
prof
it m
argi
n -
net p
rofit
mar
gin
liq
uidi
ty ra
tios
- ac
id te
st
- cu
rren
t rat
io
de
prec
iatio
n
- st
raig
ht li
ne m
etho
d -
redu
cing
bal
ance
C
alcu
latin
g fin
anci
al
ratio
s us
ing
ICT
pack
ages
D
iscu
ssin
g m
eani
ng
of c
alcu
late
d ra
tios
C
ompu
ting
depr
ecia
tion
usin
g bo
th s
traig
ht li
ne a
nd
redu
cing
bal
ance
m
etho
ds
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 26
27
Commercial Studies(Form 1 - 4) Syllabus
TOPI
C
OB
JEC
TIVE
S
Lear
ners
sho
uld
be a
ble
to:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
R
ESO
UR
CES
Ente
rpris
ing
id
entif
y ch
arac
teris
tics
of a
n en
terp
riser
ex
plai
n ad
vant
ages
and
di
sadv
anta
ges
of a
n en
terp
riser
as
sess
impa
ct o
f en
terp
rise
to th
e ec
onom
y
C
hara
cter
istic
s of
an
ente
rpris
er
Ad
vant
ages
and
di
sadv
anta
ges
of b
eing
an
ente
rpris
er
R
ole
of e
nter
pris
ing
to th
e ec
onom
y
St
atin
g ch
arac
teris
tics
of
an e
nter
pris
er
An
alys
ing
adva
ntag
es
and
disa
dvan
tage
s of
an
ente
rpris
er
Vi
sitin
g ne
arby
en
terp
riser
s
In
terv
iew
ing
loca
l en
terp
riser
s on
thei
r ac
tiviti
es
D
iscu
ssin
g im
porta
nce
of
ente
rpris
ing
to th
e ec
onom
y
R
ecom
men
ded
text
book
s
R
esou
rce
pers
ons
8.1.9 EN
TERP
RISE
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 27
28
Commercial Studies(Form 1 - 4) Syllabus
M
anag
emen
t fun
ctio
ns
id
entif
y va
rious
m
anag
emen
t fun
ctio
ns
ex
plai
n va
rious
m
anag
emen
t fun
ctio
ns
expl
ain
the
impo
rtanc
e of
man
agem
ent
func
tions
M
anag
emen
t fun
ctio
ns s
uch
as p
lann
ing,
lead
ing,
or
gani
sing
, dire
ctin
g a
nd
cont
rolli
ng
M
anag
emen
t fun
ctio
ns
Impo
rtanc
e of
var
ious
m
anag
emen
t fun
ctio
ns
D
iscu
ss m
anag
emen
t fu
nctio
ns
R
esea
rchi
ng o
n ef
fect
ive
man
agem
ent s
kills
O
pera
ting/
impl
emen
ting
min
i-bus
ines
s en
terp
rises
D
escr
ibin
g im
porta
nce
of
man
agem
ent f
unct
ions
R
ecom
men
ded
text
book
s
Lo
cal p
roje
cts
R
ecom
men
ded
text
book
s
R
esou
rce
pers
ons
Busi
ness
eth
ics
id
entif
y et
hica
l co
nsid
erat
ions
in
busi
ness
ex
plai
n th
e ro
le o
f eth
ics
in b
usin
ess
and
soci
ety
de
scrib
e th
e im
porta
nce
of e
thic
s in
bus
ines
s
Bu
sine
ss e
thic
al
cons
ider
atio
ns
R
ole
of e
thic
s to
bus
ines
s an
d so
ciet
y
Im
porta
nce
of e
thic
s in
bu
sine
ss
Li
stin
g et
hica
l co
nsid
erat
ions
in
busi
ness
D
escr
ibin
g th
e ro
le o
f et
hics
to b
usin
ess
and
soci
ety
an
alys
ing
impo
rtanc
e of
et
hics
in b
usin
ess
ci
ting
unet
hica
l con
duct
in
busi
ness
ro
le p
layi
ng
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 28
29
Commercial Studies(Form 1 - 4) Syllabus
Inte
llect
ual p
rope
rty
(IP)
id
entif
y di
ffere
nt ty
pes
of
Inte
llect
ual P
rope
rty(IP
)
ex
plai
n di
ffere
nt ty
pes
of
IP
di
scus
s th
e im
porta
nce
of p
rote
ctin
g IP
su
gges
t sol
utio
ns to
IP
infri
ngem
ents
Ty
pes
of in
telle
ctua
l pro
perty
su
ch a
s:
-Tra
dem
arks
,
-Indu
stria
l des
igns
,
-pat
ents
-cop
yrig
hts
and
-Geo
grap
hica
l Ind
icat
ions
R
easo
ns fo
r pro
tect
ion
So
lutio
ns to
IP in
fring
emen
ts
Li
stin
g di
ffere
nt ty
pes
of
IP
D
escr
ibin
g ty
pes
of IP
Ex
plai
ning
the
impo
rtanc
e of
pro
tect
ing
IP
Pr
opos
ing
solu
tions
to IP
in
fring
emen
ts
R
ecom
men
ded
text
book
s
R
esou
rce
pers
ons
M
ater
ial f
rom
AR
IPO
an
d W
IPO
suc
h as
br
ochu
res
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 29
30
Commercial Studies(Form 1 - 4) Syllabus
TOPI
C
LEA
RN
ING
OB
JEC
TIVE
S:
lear
ner s
houl
d be
abl
e to
:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
A
ND
NO
TES
RES
OU
RC
ES
Impo
rtanc
e of
in
sura
nce
and
assu
ranc
e
di
stin
guis
h be
twee
n in
sura
nce
and
assu
ranc
e
ex
plai
n th
e im
porta
nce
of
insu
ranc
e an
d as
sura
nce
In
sura
nce
vs A
ssur
ance
Im
porta
nce
of in
sura
nce
and
assu
ranc
e
D
iffer
entia
ting
betw
een
insu
ranc
e an
d as
sura
nce
Iden
tifyi
ng i
mpo
rtanc
e o
f in
sura
nce
and
assu
ranc
e
IC
T to
ols
Sa
mpl
es o
f re
leva
nt
insu
ranc
e po
licy
docu
men
ts
Insu
rabl
e an
d no
n-in
sura
ble
risks
diffe
rent
iate
insu
rabl
e ris
ks
from
non
-insu
rabl
e ris
ks
In
sura
ble
risks
and
non
-insu
rabl
e ris
ks
D
istin
guis
hing
insu
rabl
e ris
ks fr
om n
on-in
sura
ble
risks
Type
s of
bus
ines
s ris
ks
ex
amin
e bu
sine
ss ri
sks
de
scrib
e bu
sine
ss ri
sks
Ty
pes
of b
usin
ess
risks
suc
h as
: -
Empl
oyer
s lia
bilit
y -
Publ
ic li
abili
ty
- Fi
delit
y gu
aran
tee
D
iscu
ssin
g bu
sine
ss ri
sks
Ex
plai
ning
bus
ines
s ris
ks
8.1.10 INSU
RANC
E AN
D AS
SURA
NCE
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 30
31
Commercial Studies(Form 1 - 4) Syllabus
TOPI
C
LEA
RN
ING
OB
JEC
TIVE
S:
lear
ner s
houl
d be
abl
e to
:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
AN
D
NO
TES
RES
OU
RC
ES
Prod
uctio
n m
etho
ds
ex
plai
n pr
oduc
tion
met
hods
stat
e th
e ad
vant
ages
and
di
sadv
anta
ges
of e
ach
of th
e m
etho
ds
Pr
oduc
tion
met
hods
su
ch a
s:
- jo
b
- ba
tch
- flo
w
- Ju
st- I
n- T
ime
Ad
vant
ages
and
di
sadv
anta
ges
D
iscu
ssin
g th
e pr
oduc
tion
met
hods
Wat
chin
g vi
deos
of d
iffer
ent
prod
uctio
n m
etho
ds
R
ole
play
ing
prod
uctio
n m
etho
ds
Deb
atin
g th
e ad
vant
ages
and
di
sadv
anta
ges
of th
e pr
oduc
tion
met
hods
IC
T To
ols
R
ecom
men
ded
text
book
s
Man
ufac
turin
g co
mpa
ny
Impa
ct o
f IC
T on
pro
duct
ion
ex
plai
n im
pact
of I
CT
on
prod
uctio
n
Impa
ct o
f IC
T on
pr
oduc
tion
such
as:
-Com
pute
r Aid
ed D
esig
ns
-Com
pute
r Aid
ed
Man
ufac
turin
g
D
iscu
ssin
g th
e ch
ange
s br
ough
t by
ICT
on
prod
uctio
n
8.2 FO
RM 4 SYLLABU
S
8.2.1 PR
ODUC
TION
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 31
32
Commercial Studies(Form 1 - 4) Syllabus
TOPI
C
LEA
RN
ING
OB
JEC
TIVE
S
Lear
ners
sho
uld
be a
ble
to:
CO
NTE
NT
NO
TES
AN
D S
UG
GES
TED
A
CTI
VITI
ES
RES
OU
RC
ES
Inte
rnat
iona
l tra
de
as
sess
the
impo
rtanc
e of
in
tern
atio
nal t
rade
to Z
imba
bwe
ex
plai
n th
e ch
alle
nges
face
d by
impo
rters
and
exp
orte
rs
de
scrib
e th
e di
ffere
nt ty
pes
of
agen
ts in
inte
rnat
iona
l tra
de
de
scrib
e th
e fu
nctio
ns o
f di
ffere
nt ty
pes
of a
gent
s
ou
tline
the
docu
men
ts u
sed
in
fore
ign
trade
Im
porta
nce
of in
tern
atio
nal t
rade
to
Zim
babw
e
Cha
lleng
es fa
ced
by im
porte
rs a
nd
expo
rters
Ag
ents
in in
tern
atio
nal t
rade
suc
h as
: -
Fact
ors
-
Brok
ers
- M
erch
ants
-
Del
cre
dere
-
Forw
ardi
ng a
gent
s
Func
tions
of d
iffer
ent t
ypes
of a
gent
s
D
ocum
ents
use
d in
fore
ign
(inte
rnat
iona
l) tra
de s
uch
as:
- In
dent
-
Expo
rt in
voic
e -
Con
sula
r inv
oice
-
Bill
of la
ding
Ex
amin
ing
the
impo
rtanc
e of
in
tern
atio
nal t
rade
to
Zim
babw
e
As
sess
ing
the
chal
leng
es fa
ced
by
impo
rters
and
exp
orte
rs
D
iscu
ssin
g th
e di
ffere
nt
type
s of
age
nts
in
inte
rnat
iona
l tra
de
Ex
plai
ning
the
func
tions
of
diff
eren
t typ
es o
f ag
ents
Expl
aini
ng th
e do
cum
ents
use
d in
fo
reig
n tra
de
R
ecom
men
ded
text
boo
ks
C
harts
Expo
rt an
d Im
port
busi
ness
es
Sa
mpl
es o
f re
leva
nt
docu
men
ts
C
alcu
lato
rs
8.2.2 TRAD
E
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33
Commercial Studies(Form 1 - 4) Syllabus
TO
PIC
LE
AR
NIN
G O
BJE
CTI
VES
Lear
ners
sho
uld
be a
ble
to:
CO
NTE
NT
NO
TES
AN
D S
UG
GES
TED
A
CTI
VITI
ES
RES
OU
RC
ES
Bala
nce
of p
aym
ent
de
scrib
e th
e fu
nctio
ns a
nd
cont
ents
of d
ocum
ents
use
d in
fo
reig
n tra
de
ex
plai
n th
e ba
lanc
e of
pa
ymen
ts
ca
lcul
ate
bala
nce
of p
aym
ents
desc
ribe
the
patte
rn o
f tra
de
ou
tline
the
term
s of
trad
e
Fu
nctio
ns a
nd c
onte
nts
of d
ocum
ents
us
ed in
fore
ign
trade
Ba
lanc
e of
pay
men
ts
Pa
ttern
of t
rade
suc
h as
trad
e ba
lanc
e, in
visi
ble
bala
nce
and
bala
nce
of p
aym
ents
Te
rms
of tr
ade
D
iscu
ssin
g th
e fu
nctio
ns
and
cont
ents
of
docu
men
ts u
sed
in
fore
ign
trade
D
escr
ibin
g th
e ba
lanc
e of
pay
men
t
Dem
onst
ratin
g ca
lcul
atio
n of
bal
ance
of
paym
ents
Exam
inin
g th
e pa
ttern
of
trade
Visi
ting
loca
l ZIM
RA
offic
es a
nd o
bser
ve it
s ac
tiviti
es
Dis
cuss
ing
term
s of
tra
de
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 33
34
Commercial Studies(Form 1 - 4) Syllabus
TO
PIC
LE
AR
NIN
G O
BJE
CTI
VES
Le
arne
rs s
houl
d be
abl
e to
:
CO
NTE
NT
NO
TES
AN
D S
UG
GES
TED
A
CTI
VITI
ES
RES
OU
RC
ES
Publ
ic s
ecto
r or
gani
satio
ns
ou
tline
the
char
acte
ristic
s of
pub
lic s
ecto
r or
gani
satio
n
di
scus
s th
e ad
vant
ages
an
d di
sadv
anta
ges
of
publ
ic s
ecto
r or
gani
satio
ns
C
hara
cter
istic
s of
pub
lic s
ecto
r or
gani
satio
ns
Ad
vant
ages
and
sho
rtfal
ls o
f pu
blic
sec
tor o
rgan
isat
ions
E
xpla
inin
g ch
arac
teris
tics
of p
ublic
se
ctor
org
anis
atio
ns
Asse
ssin
g th
e ad
vant
ages
and
sho
rtfal
ls
of p
ublic
sec
tor
orga
nisa
tions
Visi
ting
publ
ic s
ecto
r or
gani
satio
ns a
nd
obse
rve
thei
r act
iviti
es
R
ecom
men
ded
text
boo
ks
IC
T to
ols
pu
blic
sec
tor o
rgan
isat
ions
8.2.3 BU
SINE
SS ORG
ANISATIONS
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 34
35
Commercial Studies(Form 1 - 4) Syllabus
TO
PIC
LE
AR
NIN
G O
BJE
CTI
VES:
lear
ner s
houl
d be
abl
e to
:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
A
ND
NO
TES
RES
OU
RC
ES
Tele
com
mun
icat
ion
serv
ices
desc
ribe
var
ious
te
leco
mm
unic
atio
n se
rvic
es
expl
ain
vario
us
com
mun
icat
ion
gadg
ets
desc
ribe
the
vario
us
tele
com
mun
icat
ion
serv
ices
Te
leco
mm
unic
atio
n se
rvic
es
such
as:
-
Tele
phon
e -
Tele
x -
conf
eren
cing
-
Cel
lpho
ne
- In
tern
et
- El
ectro
nic
mai
l -
Tele
visi
on
- R
adio
te
leco
mm
unic
atio
n ga
dget
s
Ex
plai
ning
var
ious
te
leco
mm
unic
atio
ns s
ervi
ces
Sh
owca
sing
and
gro
upin
g th
e va
rious
tele
com
mun
icat
ion
gadg
ets
D
emon
stra
ting
mak
ing
calls
, se
ndin
g em
ails
D
iscu
ssin
g th
e va
rious
te
leco
mm
unic
atio
n se
rvic
es
R
ecom
men
ded
text
book
s
ICT
tool
s
Cel
lpho
nes
te
leph
ones
Tele
com
mun
icat
ion
serv
ice
prov
ider
s
de
scrib
e th
e va
rious
te
leco
mm
unic
atio
n se
rvic
e pr
ovid
ers
de
scrib
e th
e se
rvic
es
prov
ided
by
tele
com
mun
icat
ion
serv
ice
prov
ider
s
crea
te b
usin
ess
docu
men
ts u
sing
te
leco
mm
unic
atio
n se
rvic
e pr
ovid
ers
such
as:
-
Mob
ile s
ervi
ce
prov
ider
s -
Rad
io a
nd te
levi
sion
br
oadc
astin
g
Se
rvic
es p
rovi
ded
by
tele
com
mun
icat
ion
serv
ice
prov
ider
s
ex
amin
ing
the
vario
us
tele
com
mun
icat
ion
serv
ice
prov
ider
s
Com
mun
icat
ing
usin
g va
rious
tele
com
mun
icat
ion
serv
ices
Ex
plai
ning
the
serv
ices
pr
ovid
ed b
y
8.2.4 BU
SINE
SS COM
MUN
ICATION
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 35
36
Commercial Studies(Form 1 - 4) Syllabus
Doc
umen
t
crea
tion
suita
ble
tele
com
mun
icat
ion
gadg
ets
Tele
-com
mun
icat
ions
do
cum
ents
tele
com
mun
icat
ion
serv
ice
prov
ider
s
Cre
atin
g do
cum
ents
suc
h as
te
lex
elec
troni
c m
ail
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 36
37
Commercial Studies(Form 1 - 4) Syllabus
TOPI
C
LEA
RN
ING
OB
JEC
TIVE
S:
lear
ner s
houl
d be
abl
e to
:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
AN
D
NO
TES
RES
OU
RC
ES
Valu
e ch
ain
de
scrib
e ac
tiviti
es o
f va
lue
chai
n
ex
plai
n re
ason
s fo
r an
alys
ing
valu
e ch
ain
Va
lue
chai
n
-prim
ary
activ
ities
-sec
onda
ry/s
uppo
rt ac
tiviti
es
re
ason
s fo
r ana
lysi
ng v
alue
cha
in
Ex
plai
ning
act
iviti
es o
f val
ue
chai
n
D
iscu
ssin
g re
ason
s fo
r an
alys
ing
valu
e ch
ain
ICT
tool
s
Prin
t med
ia
Impa
ct o
f IC
Ts o
n su
pply
cha
in
man
agem
ent
de
scrib
e im
pact
of I
CTs
in
sup
ply
chai
n m
anag
emen
t
IC
Ts in
Sup
ply
chai
n m
anag
emen
t su
ch a
s: -
bar c
odes
- R
adio
freq
uenc
y id
entif
icat
ion
(RFI
D)
- e-
tolli
ng
D
iscu
ssin
g im
pact
of I
CTs
in
supp
ly c
hain
man
agem
ent
IC
T to
ols
8.2.5 SU
PPLY CHA
IN MAN
AGEM
ENT
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 37
38
Commercial Studies(Form 1 - 4) Syllabus
TOPI
C
LEA
RN
ING
OB
JEC
TIVE
S:
lear
ner s
houl
d be
abl
e to
:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
AN
D
NO
TES
RES
OU
RC
ES
Mar
ketin
g m
ix
id
entif
y m
arke
ting
mix
va
riabl
es
desc
ribe
mar
ketin
g m
ix
varia
bles
an
alys
e im
pact
of
mar
ketin
g m
ix v
aria
bles
M
arke
ting
mix
var
iabl
es s
uch
as
prod
uct,
pric
e, p
lace
and
pro
mot
ion
Anal
ysis
of e
ach
mar
ketin
g m
ix
varia
ble
such
as
prom
otio
n:
-Adv
ertis
ing
[reas
ons,
type
s, fu
nctio
ns
of a
genc
ies,
adv
ertis
ing
tech
niqu
es,
fact
ors
to c
onsi
der w
hen
choo
sing
ad
verti
sing
med
ia, a
dver
tisin
g m
edia
] -s
ales
pro
mot
ion
-pub
lic re
latio
ns
-pub
licity
-d
irect
sel
ling
Asse
ssm
ent o
f the
Impa
ct o
f eac
h m
arke
ting
mix
var
iabl
es to
the
mar
ket
and
busi
ness
Li
stin
g m
arke
ting
mix
var
iabl
es
E
xpla
inin
g m
arke
ting
mix
va
riabl
es
D
iscu
ssin
g m
arke
ting
mix
va
riabl
es
Sugg
estin
g ap
prop
riate
pric
ing,
pr
oduc
ts, d
istri
butio
n an
d pr
omot
iona
l too
ls f
or a
giv
en
mar
ket
Cra
fting
an
adve
rtisi
ng m
odel
us
ing
ICT
pack
ages
R
ecom
men
ded
text
book
s
N
ewsp
aper
cut
tings
sh
owin
g ite
ms
such
as
pre
ss re
leas
es.
Tr
ade
jour
nals
8.2.6 MAR
KETING
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 38
39
Commercial Studies(Form 1 - 4) Syllabus
Ad
ditio
nal
mar
ketin
g va
riabl
es
ICT
in M
arke
ting
id
entif
y m
arke
ting
mix
va
riabl
es
ex
plai
n m
arke
ting
mix
va
riabl
es
anal
yse
impa
ct o
f m
arke
ting
mix
var
iabl
es
expl
ain
the
chan
ges
brou
ght a
bout
by
ICT
in
mar
ketin
g
M
arke
ting
mix
var
iabl
es s
uch
as
phys
ical
evi
denc
e, p
roce
ss a
nd
peop
le
Anal
ysis
of e
ach
mar
ketin
g m
ix
varia
ble
As
sess
men
t of t
he Im
pact
of e
ach
mar
ketin
g m
ix v
aria
ble
to th
e m
arke
t an
d bu
sine
ss
Im
pact
of I
CT
in m
arke
ting
Ex
plai
ning
mar
ketin
g m
ix
varia
bles
Des
crib
ing
mar
ketin
g m
ix
varia
bles
Dis
cuss
ing
mar
ketin
g m
ix
varia
bles
Ass
essi
ng th
e im
pact
of I
CT
in
mar
ketin
g
R
ecom
men
ded
text
book
s
Tr
ade
jour
nals
IC
T to
ols
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 39
40
Commercial Studies(Form 1 - 4) Syllabus
TO
PIC
LE
AR
NIN
G O
BJE
CTI
VES:
lear
ner s
houl
d be
abl
e to
:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
AN
D
NO
TES
RES
OU
RC
ES
Busi
ness
ca
lcul
atio
ns in
ac
coun
ting
ca
lcul
ate:
- si
mpl
e in
tere
st
- co
mpo
und
inte
rest
- cr
edit
and
hire
pur
chas
e in
stal
lmen
ts
Si
mpl
e in
tere
st
C
ompo
und
inte
rest
C
redi
t and
hire
pur
chas
e in
stal
lmen
ts
C
ompu
ting
sim
ple
and
com
poun
d in
tere
sts,
cre
dit a
nd
hire
pur
chas
e in
stal
lmen
ts
R
ecom
men
ded
text
book
s
IC
T to
ols
and
pack
ages
Zim
babw
e St
ock
Exch
ange
Shar
es
ex
plai
n fu
nctio
ns o
f the
st
ock
exch
ange
C
alcu
late
num
ber a
nd
valu
e of
sha
res
in
busi
ness
usi
ng IC
T pa
ckag
es
ca
lcul
ate
divi
dend
s fo
r or
dina
ry a
nd p
refe
renc
e sh
ares
Zi
mba
bwe
stoc
k ex
chan
ge
Shar
es s
uch
as:
- or
dina
ry s
hare
s -
pref
eren
ce s
hare
s
divi
dend
s
Im
porta
nce
of fo
reig
n ex
chan
ge
Ex
chan
ge ra
te c
alcu
latio
ns
Li
stin
g th
e fu
nctio
ns o
f the
sto
ck
exch
ange
Vi
sitin
g th
e Zi
mba
bwe
stoc
k ex
chan
ge
W
atch
ing
vide
os o
f fun
ctio
ns o
f th
e st
ock
exch
ange
Li
stin
g ty
pes
of s
hare
s
C
ompu
ting
num
ber a
nd v
alue
of
sha
res
in b
usin
ess
Com
putin
g di
vide
nds
for b
oth
ordi
nary
and
pre
fere
nce
shar
es
Dis
cuss
ing
the
impo
rtanc
e of
fo
reig
n ex
chan
ge
Zi
mba
bwe
stoc
k ex
chan
ge
Fo
reig
n cu
rren
cies
N
ewsp
aper
cut
tings
Ba
nks
8.2.7 BU
SINE
SS FINAN
CE
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 40
41
Commercial Studies(Form 1 - 4) Syllabus
Fo
reig
n ex
chan
ge
rate
s
ex
plai
n th
e im
porta
nce
of
fore
ign
exch
ange
co
nver
t one
cur
renc
y to
ot
her c
urre
ncie
s
asse
ss im
pact
of
depr
ecia
tion
and
appr
ecia
tion
to b
usin
ess
D
epre
ciat
ion
and
appr
ecia
tion
of
curr
ency
C
onve
rting
one
cur
renc
y to
ot
her c
urre
ncie
s
Dis
cuss
ing
impa
ct o
f de
prec
iatio
n an
d ap
prec
iatio
n of
cur
renc
y
Budg
ets
ex
plai
n im
porta
nce
of
budg
ets
ex
plai
n di
ffere
nt
appr
oach
es to
bud
getin
g
prep
are
diffe
rent
type
s of
bu
dget
s fro
m g
iven
dat
a
expl
ain
reas
ons
that
lead
to
ove
r bud
getin
g an
d un
der b
udge
ting
as
sess
impa
ct o
f ove
r bu
dget
ing
and
unde
r bu
dget
ing
Im
porta
nce
of b
udge
ts
Ap
proa
ches
to b
udge
ting
Ty
pes
of b
udge
ts s
uch
as, s
ales
bu
dget
, pro
duct
ion
budg
et
O
ver a
nd u
nder
bud
getin
g
D
iscu
ssin
g im
porta
nce
of
budg
ets
D
iscu
ssin
g di
ffere
nt a
ppro
ache
s to
bud
getin
g
D
raw
ing
up d
iffer
ent t
ypes
of
budg
ets
di
scus
sing
reas
ons
for o
ver
budg
etin
g an
d un
der b
udge
ting
Ex
amin
ing
impa
ct o
f ove
r and
un
der b
udge
ting
on lo
cal
busi
ness
R
ecom
men
ded
text
book
s
IC
T to
ols
Bu
sine
ss jo
urna
ls
Pr
int m
edia
Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:04 PM Page 41
42
Commercial Studies(Form 1 - 4) Syllabus
TOPI
C
LEA
RN
ING
OB
JEC
TIVE
S:
lear
ners
sho
uld
be a
ble
to:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
AN
D
NO
TES
RES
OU
RC
ES
Busi
ness
pla
n
ex
plai
n th
e ne
ed fo
r a
busi
ness
pla
n
ex
plai
n co
nten
ts o
f a
busi
ness
pla
n
ex
plai
n co
nten
ts o
f bu
sine
ss p
an
dev
elop
a b
usin
ess
plan
Im
porta
nce
of b
usin
ess
plan
Bu
sine
ss p
lan
guid
e:
-Exe
cutiv
e su
mm
ary
-Org
anis
atio
nal b
ackg
roun
d -P
rodu
cts
mar
ket a
naly
sis
-Stra
tegy
and
impl
emen
tatio
n -M
anag
emen
t -F
inan
cial
pla
n
Con
tent
s of
bus
ines
s pl
an
Step
s to
be
cons
ider
ed w
hen
deve
lopi
ng a
bus
ines
s pl
an
D
iscu
ssin
g th
e im
porta
nce
of a
bu
sine
ss p
lan
D
iscu
ssin
g co
nten
ts o
f bus
ines
s pl
an
D
escr
ibin
g co
nten
ts o
f bu
sine
ss p
lan
D
iscu
ssin
g bu
sine
ss id
eas
C
rafti
ng a
bus
ines
s pl
an u
sing
IC
T pa
ckag
es
C
onsu
lting
reso
urce
per
sons
R
ecom
men
ded
text
book
s
Sa
mpl
e bu
sine
ss
plan
s
R
esou
rce
pers
on
Inte
llect
ual
prop
erty
desc
ribe
func
tions
of
the
Zim
babw
e P
aten
ts
Offi
ce, A
RIP
O, W
IPO
Fu
nctio
ns o
f Zim
babw
e P
aten
ts
Offi
ce, A
frica
n R
egio
nal I
ntel
lect
ual
Prop
erty
Org
anis
atio
n(AR
IPO
), W
orld
Inte
llect
ual P
rope
rty
Org
anis
atio
n(W
IPO
)
Ex
plai
ning
func
tions
of
Zim
babw
e P
aten
ts o
ffice
, AR
IPO
, WIP
O
R
ecom
men
ded
text
book
s
R
esou
rce
pers
ons
8.2.8 EN
TERP
RISE
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43
Commercial Studies(Form 1 - 4) Syllabus
Vi
sitin
g or
gani
satio
ns s
uch
as
ARIP
O a
nd Z
imba
bwe
Pate
nts
Offi
ce
M
ater
ial f
rom
AR
IPO
an
d W
IPO
suc
h as
br
ochu
res
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44
Commercial Studies(Form 1 - 4) Syllabus
TOPI
C
LEA
RN
ING
OB
JEC
TIVE
S:
lear
ners
sho
uld
be a
ble
to:
CO
NTE
NT
SUG
GES
TED
AC
TIVI
TIES
AN
D
NO
TES
RES
OU
RC
ES
Con
tract
of i
nsur
ance
d
escr
ibe
the
prin
cipl
e of
po
olin
g of
risk
s P
rinci
ple
of p
oolin
g ris
ks
Exa
min
ing
the
prin
cipl
e of
po
olin
g ris
ks
Effe
ctin
g an
insu
ranc
e po
licy
clai
m
ide
ntify
the
prin
cipl
es o
f in
sura
nce
out
line
proc
edur
e in
obt
aini
ng a
n in
sura
nce
p
olic
y d
emon
stra
te p
roce
dure
in
effe
ctin
g an
insu
ranc
e cl
aim
Prin
cipl
es o
f ins
uran
ce s
uch
as:
-Inde
mni
ty
-Insu
rabl
e in
tere
st
-Utm
ost g
ood
faith
-P
roxi
mat
e ca
use
Effe
ctin
g an
insu
ranc
e po
licy
Effe
ctin
g an
insu
ranc
e cl
aim
Exp
lain
ing
the
prin
cipl
es o
f in
sura
nce
D
escr
ibin
g pr
oced
ure
in
obta
inin
g an
insu
ranc
e po
licy
I
llust
ratin
g pr
oced
ure
in e
ffect
ing
an in
sura
nce
clai
m
Assu
ranc
e po
licie
s
lis
t the
type
s of
ass
uran
ce
polic
ies
out
line
the
bene
fits
of e
ach
type
of a
ssur
ance
pol
icy
Typ
es o
f ass
uran
ce p
olic
ies
such
as:
-E
ndow
men
t pol
icie
s -W
hole
life
-F
uner
al
-Med
ical
aid
-P
ensi
on
Ide
ntify
ing
the
type
s of
ass
uran
ce
polic
ies
Lis
ting
the
bene
fits
of e
ach
type
of
ass
uran
ce p
olic
y S
tudy
ing
pam
phle
ts o
n as
sura
nce
polic
ies
Vis
iting
ass
uran
ce c
ompa
nies
Ass
uran
ce
pam
phle
ts
IC
T to
ols
Res
ourc
e pe
rson
s
8.2.9 INSU
RANC
E AN
D AS
SURA
NCE
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Commercial Studies(Form 1 - 4) Syllabus
D
ocum
ents
in
Insu
ranc
e an
d As
sura
nce
lis
t doc
umen
ts u
sed
in
insu
ranc
e an
d as
sura
nce
exp
lain
func
tions
and
co
nten
ts o
f ins
uran
ce a
nd
assu
ranc
e do
cum
ents
Doc
umen
ts u
sed
in in
sura
nce
and
assu
ranc
e s
uch
as:
-Pro
spec
tus
-Pro
posa
l for
m
-Cov
er n
ote
-Pol
icy
Func
tions
and
con
tent
s of
in
sura
nce
and
assu
ranc
e do
cum
ents
Ide
ntify
ing
docu
men
ts u
sed
in
insu
ranc
e
Dis
cuss
ing
func
tions
and
co
nten
ts o
f ins
uran
ce d
ocum
ents
C
ompl
etin
g th
e pr
opos
al fo
rm
Sam
ples
of
docu
men
ts s
uch
as
prop
osal
form
s,
polic
ies
e-in
sura
nce
impa
ct o
f IC
T in
in
sura
nce
and
assu
ranc
e
des
crib
e e-
insu
ranc
e e
xpla
in h
ow IC
T ha
s im
prov
ed e
ffici
ency
in
insu
ranc
e co
mpa
nies
e-in
sura
nce
Exp
lain
ing
e-in
sura
nce
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Commercial Studies(Form 1 - 4) Syllabus
9.0 ASSESSMENT
9.1 ASSESSMENT OBJECTIVESLearners will be assessed on their ability to:
l explain relevant terms used in commercial studiesl demonstrate knowledge of principles, techniques and ideas in commercial studiesl analyse the business environment and its impact on commercial activitiesl interpret commercial information through numeracy and literacyl analyse significant factors to consider in managing commercial activitiesl use ICT in managing various commercial activitiesl apply enterprise knowledge and skills to solve challenges in commercial situationsl communicate commercial information in a logical and coherent mannerl design business documents using ICT applicationsl design a business planl implement viable enterprise projects
ASSESSMENT MODELCommercial Studies learning area will be assessed through continuous and summative assessment
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Commercial Studies(Form 1 - 4) Syllabus
9.3 SCHEME OF ASSESSMENT
The syllabus scheme of assessment is grounded on the principle of inclusivity. Arrangements,accommodations and modifications should be visible in both continuous and summativeassessment to enable learners with special needs to access assessment.
Continuous and summative assessment will be done in the theory, assignment andpractical components of the syllabus. At the beginning of the new syllabus weighting ofthe components are as follows:
Continuous Assessment 30%
Summative Assessment 70%
9.3.1 CONTINUOUS ASSESSMENT
30%
S 70%
Level Assessment Tasks Weighting
Form 3 One theory test per term
One practical test per term
One project per year
6
6
6
Form 4 One theory test per term
One practical test per term
6
6
TOTAL 30
9.3.2 SUMMATIVE ASSESSMENT
Title Duration Marks Weighting (%)
Paper 1: Structured paper
Section A: Semi Structured questions
Section B: Essays
2 hours
100
40%
Paper 2: Project
2 terms
100
30%
Total for Papers 1 and 2 200 70%
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Commercial Studies(Form 1 - 4) Syllabus
9.4 PAPER DESCRIPTIONS
Paper 1:
The paper consists of 2 sections which are Section A and Section B
Section A - (40 marks)
The section consists of 6 compulsory structured questions.
Section B – Essays (60 marks)
The candidate will answer 3 essay questions out of 6.
Time: 2 hours
Weighting: 40%
Paper 2:
This paper consists of a project that runs from term 1 to term 2 in Form 4
The project will have a total of 100 marks with a weight of 30%
9.5 SPECIFICATION GRID
Paper Knowledge with Understanding %
Application % Analysis % Evaluation % Total %
1 20 8 7 5 40
2 5 15 6 4 30
Total 25 23 13 9 70
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