COMMerCe SYLLABUS - zimsec.co.zw

MiniSTrY OF PriMArY AnD SeCOnDArY eDUCATiOn

COMMerCe SYLLABUS

FOrM 1 - 4

2015-2022

Curriculum Development and Technical Services, P.O. Box MP 133, Mount Pleasant, Harare

©All Rights ReservedRevised 2015

ZIMBABWE

Commerce Form 1-4.qxp_Layout 1 26/10/2016 12:01 PM

ii

Commerce (Form 1 - 4) Syllabus

ACKNOWLEDGEMENTS

The Ministry of Primary and Secondary Education would like to acknowledge the following:

l The National Commerce Syllabus Panel

l Zimbabwe School Examinations Council (ZIMSEC)

l Polytechnic and Teacher Training Institutions Representatives

l Universities Representatives

l United Nations Children’s Educational Fund (UNICEF)

Commerce Form 1-4.qxp_Layout 1 26/10/2016 12:01 PM Page ii

iii


TABLE OF CONTENTS1.0 ACKNOWLEDGEMENTS ................................................................................1

1.0 PREAMBLE......................................................................................................21.1 INTRODUCTION..............................................................................................21.2 RATIONALE...... ................................................................................................21.3 SUMMARY OF CONTENT ...............................................................................21.4 METHODOLOGY AND TIME ALLOCATION ....................................................21.5 ASSUMPTIONS................................................................................................31.6 CROSS-CUTTING THEMES ............................................................................3

2.0 PRESENTATION OF THE SYLLABUS............................................................3

3.0 AIMS................ .................................................................................................3

4.0 SYLLABUS OBJECTIVES...............................................................................4

5.0 TOPICS................... ..........................................................................................4

6.0 SCOPE AND SEQUENCE..............................................................................11

7.0 COMPETENCY MATRIX ................................................................................11

FORM 1 SYLLABUS ......................................................................................11

FORM 2 SYLLABUS......................................................................................20

FORM 3 SYLLABUS......................................................................................30

FORM 4 SYLLABUS......................................................................................40

8.0 ASSESSMENT.....................................................................................................44

8.0 SCHEME ASSESSMENT....................................................................................45.

8.4 CONTINUOUS ASSESSMENT.............................................................................46

8.5 SUMMATIVE ASSESSMENT...............................................................................46

8.6 SPECIFICATION GRID........................................................................................46

Commerce Form 1-4.qxp_Layout 1 26/10/2016 12:01 PM Page iii

1


Commerce Form 1-4.qxp_Layout 1 26/10/2016 12:01 PM Page 1

2


1.0 PREAMBLE

1.1 IntroductionThe Commerce syllabus is a four year learning areacovering Forms 1–4. The syllabus prepareslearners for life through provision of knowledge,skills, values and understanding ownership ofmeans of production in the commercial world withina Zimbabwean context. It lays the foundation forcareers in the business field and provides the basisfor further studies in related disciplines. Thesyllabus intends to develop in learners self-reliance,enterprise, critical thinking, problem solving,resource management and leadership skills.Learner centered approach to the learning andteaching process should be adopted.

1.2 RationaleThe study of commerce equips learners withpractical enterprise skills, value addition skills andbusiness related competences .This will enablethem to function properly in the prevailing socio–economic, cultural, political and technologicalenvironment. It promotes self-reliance for theenhancement of economic growth through theownership and exploitation of the means ofproduction such as land, and capital.

The Commerce syllabus enables learners to develop the following skills:

l Problem solvingl Critical thinkingl Decision makingl Conflict managementl Leadershipl Self-managementl Communicationl Technical and innovativel Enterprise development

1.3 Summary of ContentThis syllabus intends to provide a theoretical andpractical knowledge base for students in thecommercial world such as production, consumerprotection, business organization, financialmanagement, trade and aids to trade.

1.4 Methodology and time allocation

1.41 MethodologyIn this syllabus, learner centered methods andapproaches are encouraged.

The principles of inclusivity, relevance,individualization and concreteness shouldinfluence the choice of teaching methods so thatlearning of Commerce embrace the diversity ofall learners.

The methods are not mutually exclusive andmay be used in combination. The followingmethods are suggested:

l Group workl Researchl Educational toursl Simulations/ Role playl Questions and answersl Case studyl Mini enterprise approachl Discovery l Problem solvingl Demonstrationsl Seminarsl Debatesl Quizl Gamesl Project work


3


1.42 Time AllocationIn order to cover the content adequately, Form 1to 4 Commerce should be allocated at least 4 fortyminute lessons per week, at least 1 Educationaltour and at least 2 Seminars per year. Educationaltours should be allocated 1 working day per term.

1.5 Assumptions

It is assumed that all learners:

l are constantly participating in and interactingwith commercial activities like buying andselling.

l have access to some means of production.l desire to contribute meaningfully to thecommunity and nation at large.

l have a desire for self-reliance through runningtheir own enterprises.

l are aware of the prevailing commercialenvironment.

1.6 Cross-Cutting Themes

The Commerce learning area will encompass thefollowing cross cutting themes:

l Information Communication Technology (ICT) l Risk and Disaster managementl Financial literacyl Human Rights and responsibilitiesl Collaborationl Environmental issuesl Enterprise skillsl Gender l Heritage

2.0 PRESENTATION OF THE SYLLABUSThe syllabus is presented as a single documentcatering for Forms 1 – 4.

3.0 Aims

The syllabus enables learners to:

3.1 develop an appreciation of the environment withinwhich commercial activities take place.

3.2 acquire knowledge and understanding of thelanguage, concepts and decision-making proceduresof commercial activities.

3.3 develop knowledge and understanding of the impactof information technology in commercial activities.

3.4 develop knowledge and understanding of the natureand significance of innovation and change on commercial activities.

3.5 prepare for life and work in an indigenised economyand increasingly globalised and competitiveenvironment.

3.6 demonstrate desirable financial literacy andnumeracy skills including practical competenciesnecessary to run a business.

3.7 acquire lifelong business management skills in linewith emerging opportunities and challenges of thelocal, national and global society.

3.8 Participate in voluntary service and leadership aswell as contribute meaningfully to the developmentof the country.


4


4.0 SYLLABUS OBJECTIVESBy the end of four years of secondary education, learnersshould be able to:

4.1 demonstrate knowledge and understanding of thepurposes and functions of commercial activities and commercial institutions.

4.2 describe the environment in which commercial activities take place.

4.3 explain relevant terms used in business.

4.4 interpret information from graphs, charts and tables.

4.5 analyse significant factors to consider in a commercial situation.

4.6 present and interpret information in the form of graphs, diagrams and tables

4.7 apply knowledge and skills to solve problems in commercial situations.

4.8 make accurate judgments on commercial issues.

4.9 assess the impact of ICTs on commercial activities.

4.10 communicate commercial information in writing, verbally, diagrammatically and graphically in a coherent and logical manner.

4.11 carry out self-reliance project.

5.0 TOPICSThe syllabus topics are as follows:

l Production l Tradel Consumer protection l Business Organisationsl Enterprisel Finance and Bankingl Insurance and Assurancel Business Communicationl Transportl Warehousing l Marketing


5Commerce (Form 1 - 4) Syllabus

!!

((

((

( (

((

((

*)&!

(5(

*)&!

(3(

*)&!

(J(

*)&!

(K(

St

ages

of P

rodu

ctio

n

Fact

ors

of p

rodu

ctio

n

Ow

ners

hip

of m

eans

of p

rodu

ctio

n

Fo

rms

of p

rodu

ctio

n

Div

isio

n of

labo

ur a

nd

spec

ialis

atio

n

Mas

s pr

oduc

tion

C

hain

of d

istri

butio

n

Va

lue

addi

tion

and

bene

ficia

tion

of re

sour

ces

Bu

sine

ss e

nviro

nmen

t

(( (

(

6.0 SCOP

E AN

D SEQU

ENCE

6.1 TOPIC 1: PRO

DUCTION

!!

((

((

((

*)&!

(5(

*)&!

(3(

*)&!

(J(

*)&!

(K(

In

trodu

ctio

n to

trad

e

Who

lesa

le tr

ade

R

etai

l tra

de

H

ire p

urch

ase

and

defe

rred

pay

men

ts

D

isco

unts

Doc

umen

ts u

sed

in h

ome

trade

Fo

reig

n tra

de

Ba

lanc

e of

pay

men

ts

( (

(

6.2 TRAD

E



!!

((

((

((

*)&!

(5(

*)&!

(3(

*)&!

(J(

*)&!

(K(

re

ason

s fo

r con

sum

er p

rote

ctio

n

Con

sum

er ri

ghts

and

resp

onsi

ble

beha

viou

r

C

onsu

mer

Pro

tect

ion

Boar

ds s

uch

as:

- C

onsu

mer

Cou

ncil

of Z

imba

bwe

(CC

Z)

- St

anda

rds

Asso

ciat

ion

of

Zim

babw

e (S

AZ)

C

onsu

mer

Pro

tect

ion

- M

etho

ds o

f pro

tect

ing

cons

umer

s -

Rol

e of

Gov

ernm

ent

6.3 TOPIC 3: CON

SUMER PRO

TECTION

!!

(((((

((

(*)&!

(5(

*)&!

(3(

*)&!

(J(

*)&!

(K(

Im

porta

nce

of B

usin

ess

Org

anis

atio

ns

Bu

sine

ss s

ecto

rs

U

ninc

orpo

rate

d bu

sine

ss u

nits

In

corp

orat

ed b

usin

ess

units

Mul

ti-na

tiona

l com

pani

es

Publ

ic s

ecto

r bus

ines

s

Tr

ader

s as

soci

atio

n

Busi

ness

Mem

bers

hip

Org

anis

atio

ns (B

MO

)

Smal

l to

Med

ium

Ent

erpr

ises

(S

MEs

)

Publ

ic s

ecto

r ref

orm

s

(

! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

6.4 TOPIC4:BUSINESS OR

GANISATION

S



!!

(((

((

!*)&!

(5(

*)&!

(3(

*)&!

(J(

*)&!

(K(

In

trodu

ctio

n to

Ent

erpr

ise

M

anag

emen

t fun

ctio

ns

Bu

sine

ss e

thic

s

Busi

ness

pla

n

Inte

llect

ual p

rope

rty

6.5 TOPIC5: ENTERPRISE

!!

((((

((

(

*)&!

(5(

*)&!

(3(

*)&!

(J(

*)&!

(K(

Pe

rson

al fi

nanc

e

M

oney

M

anag

ing

Pers

onal

fina

nces

Taxa

tion

Bank

ing

syst

em

Fi

nanc

ial i

nstit

utio

ns:

-

Com

mer

cial

Ban

ks

Bu

sine

ss F

inan

ce

O

ther

Fin

anci

al In

stitu

tions

The

Res

erve

Ban

k of

Zi

mba

bwe

Bu

sine

ss C

alcu

latio

ns

Zi

mba

bwe

Stoc

k Ex

chan

ge

Tr

ends

in B

anki

ng

In

tern

atio

nal F

inan

cial

In

stitu

tions

( (

6.6 TOPIC 6: FINAN

CE AND

BAN

KING



!!

(((

((

(

*)&!

(5(

*)&!

(3(

*)&!

(J(

*)&!

(K(

N

atur

e an

d pu

rpos

e of

insu

ranc

e an

d as

sura

nce

C

omm

unal

sys

tem

s of

insu

ranc

e an

d as

sura

nce

Pr

inci

ples

of i

nsur

ance

Doc

umen

ts u

sed

in in

sura

nce

and

assu

ranc

e

Insu

ranc

e pr

oced

ures

Ty

pes

of in

sura

nce

polic

ies

Ty

pes

of a

ssur

ance

pol

icie

s

Expo

rt C

redi

t Gua

rant

ee

Cor

pora

tion

(EC

GC

)

Im

pact

of I

CT

on in

sura

nce

and

assu

ranc

e

6.7 TOPIC 7: INSURA

NCE AN

D ASSURA

NCE

!!

((((

((

*)&!

(5(

*)&!

(3(

*)&!

(J(

*)&!

(K(

Im

porta

nce

of C

omm

unic

atio

n

Tele

com

mun

icat

ion

Se

rvic

e pr

ovid

ers

Po

stal

ser

vice

s

Effe

ctiv

e co

mm

unic

atio

n

Fa

ctor

s to

con

side

r in

choo

sing

mod

e of

co

mm

unic

atio

n

Form

al a

nd in

form

al b

usin

ess

com

mun

icat

ion

Tr

ends

in b

usin

ess

com

mun

icat

ion

(

(

6.8 TOPIC 8: BUSINESS CO

MMUN

ICATION



!!

(((

(

*)&!

(5(

*)&!

(3(

*)&!

(J(

*)&!

(K(

Im

porta

nce

of tr

ansp

ort

M

odes

of t

rans

port

Fa

ctor

s in

fluen

cing

cho

ice

of

trans

port

D

ocum

ents

use

d in

tran

spor

t

Port

auth

oriti

es

Tr

ends

in tr

ansp

ort

6.9 TOPIC 9: TRA

NSPO

RT

!!

((

((

! *)&!

(5(

*)&!

(3(

*)&!

(J(

*)&!

(K(

In

trodu

ctio

n to

war

ehou

sing

Indi

geno

us s

tora

ge s

yste

ms

W

areh

ousi

ng fu

nctio

ns a

nd

impo

rtanc

e

Ty

pes

of w

areh

ouse

s

Loca

tion

of a

war

ehou

se

6.10 TOP

IC 10: WAR

EHOU

SING



!!

((

((

( *)&!

(5(

*)&!

(3(

*)&!

(J(

*)&!

(K(

M

arke

ting

conc

epts

Type

s of

mar

kets

M

arke

t seg

men

tatio

n

Mar

ketin

g ap

proa

ches

M

arke

ting

mix

(Pro

duct

, pl

ace,

pro

mot

ion

and

pric

e)

( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (6.11 TOP

IC 11: MAR

KETING



7 CO

MPETENC

Y MATRIX

FORM

1 SYLLABU

S 7.1 PROD

UCTION

!!(

((

(((

(((

((

(

%)+"/(

1.,&#"#:()2N./%"O.$X(

R>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Stag

es o

f pro

duct

ion

Fact

ors

of p

rodu

ctio

n

Exp

lain

the

need

for p

rodu

ctio

n C

lass

ify g

oods

and

ser

vice

s E

xpla

in p

rimar

y, s

econ

dary

and

terti

ary

prod

uctio

n D

escr

ibe

fact

ors

of p

rodu

ctio

n E

xpla

in th

e re

latio

nshi

p be

twee

n co

mm

erce

and

pro

duct

ion

Th

e ne

ed fo

r pro

duct

ion

G

oods

and

ser

vice

s

Cha

in o

f pro

duct

ion

from

pr

imar

y to

terti

ary

Fa

ctor

s of

pro

duct

ion

R

elat

ions

hip

betw

een

com

mer

ce a

nd p

rodu

ctio

n

O

utlin

ing

the

need

for p

rodu

ctio

n

Cat

egor

izin

g go

ods

and

serv

ices

Rol

e pl

ayin

g pr

oduc

tion

activ

ities

Visi

ting

prod

uctio

n si

tes

in th

e co

mm

unity

Dis

cuss

ing

prod

uctio

n ac

tiviti

es in

the

com

mun

ity

D

escr

ibin

g ea

ch s

tage

of p

rodu

ctio

n

Dis

cuss

ing

fact

ors

of p

rodu

ctio

n

Dem

onst

ratin

g th

e re

latio

nshi

p be

twee

n co

mm

erce

and

pro

duct

ion

Cha

rts

Rec

omm

ende

d te

xtbo

oks

Sam

ples

of g

oods

I

CT

tool

s N

ewsp

aper

cut

tings

L

itera

ture

on

our

herit

age

Res

ourc

e pe

rson

s I

ndig

enis

atio

n Ac

t L

and

Ref

orm

Act

Ow

ners

hip

of th

e m

eans

of p

rodu

ctio

n E

xpla

in w

hy it

is im

porta

nt fo

r ind

igen

ous

peop

le to

ow

n m

eans

of p

rodu

ctio

n I

dent

ify la

nd a

s ou

r her

itage

D

escr

ibe

the

impo

rtanc

e of

land

refo

rm

and

indi

geni

satio

n of

our

eco

nom

y

M

eans

of p

rodu

ctio

n as

ou

r her

itage

Rol

e of

Gov

ernm

ent i

n in

dige

nisi

ng o

ur e

cono

my

D

iscu

ssin

g im

porta

nce

of in

dige

nous

pe

ople

ow

ning

mea

ns o

f pro

duct

ion

D

ebat

ing

on w

hy la

nd is

our

Her

itage

E

xpla

inin

g th

e im

porta

nce

of la

nd re

form

an

d in

dige

nous



!!

((((

%)+"/(

1.,&#"#:()2N./%"O.(

(R>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Intro

duct

ion

to

trade

Exp

lain

the

need

for t

rade

D

escr

ibe

barte

r and

mon

etar

y tra

de

Com

pare

hom

e tra

de a

nd fo

reig

n tra

de

Rea

sons

for t

rade

F

orm

s of

trad

e B

ranc

hes

of tr

ade

Dis

cuss

ing

the

need

for t

rade

D

istin

guis

hing

bet

wee

n m

onet

ary

trade

an

d ba

rter

Dra

mat

izin

g ex

chan

ge o

f goo

ds

Illu

stra

ting

diag

ram

mat

ical

ly b

ranc

hes

of

trade

I

dent

ifyin

g si

mila

ritie

s an

d di

ffere

nce

betw

een

hom

e tra

de a

nd fo

reig

n tra

de

Rec

omm

ende

d te

xt

book

s C

harts

I

CT

tool

s

Who

lesa

le

Trad

e E

xpla

in th

e se

rvic

es o

f who

lesa

lers

D

escr

ibe

the

diffe

rent

type

s of

w

hole

sale

rs

Exp

lain

why

a w

hole

sale

r is

by-p

asse

d in

th

e di

strib

utio

n ch

ain

Ide

ntify

mar

ketin

g bo

ards

D

escr

ibe

the

func

tions

of c

omm

odity

m

arke

ts

Ser

vice

s of

who

lesa

lers

to

man

ufac

ture

rs, r

etai

lers

and

co

nsum

ers

Typ

es o

f who

lesa

lers

: -

cash

and

car

ry

- ge

nera

l -

spec

ialis

t -

co-o

pera

tive

who

lesa

le s

ocie

ties

Rea

sons

for b

y-pa

ssin

g a

w

hole

sale

M

arke

ting

boar

ds s

uch

as

Gra

in M

arke

ting

Boar

d (G

MB)

C

omm

odity

mar

kets

Dis

cuss

ing

serv

ices

of w

hole

sale

rs

Vis

iting

who

lesa

lers

W

ritin

g no

tes

on fi

ndin

gs fr

om v

isits

I

nter

view

ing

cust

omer

s on

ser

vice

s pr

ovid

ed b

y th

e w

hole

sale

r R

esea

rchi

ng o

n th

e ty

pes

of w

hole

sale

rs

Out

linin

g re

ason

s fo

r by

pass

ing

a w

hole

sale

r L

istin

g th

e pu

rpos

e of

Mar

ketin

g B

oard

s D

escr

ibin

g th

e fu

nctio

ns o

f Mar

ketin

g Bo

ards

E

xpla

inin

g fu

nctio

ns o

f com

mod

ity

mar

kets

Rec

omm

ende

d te

xt

book

s R

esou

rce

pers

ons

IC

T to

ols

Sam

ples

of m

oney

S

ampl

es o

f goo

ds

( ( ( ( ( ( ( ( ( ( ( (7.2 TRAD

E



!!

( (((

(( %)

+"/

1.,&#"#:()2N./%"O.$(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Rea

sons

for

cons

umer

pr

otec

tion

C

onsu

mer

rig

hts

and

thei

r re

spon

sibi

litie

s

Ide

ntify

are

as w

here

con

sum

ers

need

pr

otec

tion

Ide

ntify

way

s in

whi

ch c

onsu

mer

s ca

n be

exp

loite

d E

xpla

in c

onsu

mer

righ

ts

Dis

cuss

thei

r res

pons

ibilit

ies

as

cons

umer

s

Rea

sons

for c

onsu

mer

pr

otec

tion

Con

sum

er ri

ghts

R

espo

nsib

le c

onsu

mer

be

havi

our

Dis

cuss

ing

area

s w

here

con

sum

ers

need

pro

tect

ion

Exp

lain

ing

way

s in

whi

ch c

onsu

mer

s ca

n be

exp

loite

d D

ebat

ing

cons

umer

righ

ts

Out

linin

g th

eir r

espo

nsib

ilitie

s as

co

nsum

ers

Rec

omm

ende

d te

xtbo

oks

IC

T to

ols

Res

ourc

e pe

rson

s C

onsu

mer

Cou

ncil

Act

Pam

phle

ts fr

om

Con

sum

er C

ounc

il

( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (7.3 CO

NSUM

ER PRO

TECTION

!!

((((

(( %)

+"/

1.,&#"#:()2N./%"O.$(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Impo

rtanc

e of

Bu

sine

ss

Org

anis

atio

ns

Ju

stify

the

impo

rtanc

e of

bus

ines

s or

gani

satio

ns

Im

porta

nce

of b

usin

ess

orga

nisa

tions

D

iscu

ssin

g th

e im

porta

nce

of

busi

ness

org

anis

atio

ns

Rec

omm

ende

d te

xt

book

s

Busi

ness

se

ctor

s

Des

crib

e pr

ivat

e an

d pu

blic

sec

tors

I

dent

ify ty

pes

of b

usin

ess

units

und

er

priv

ate

and

publ

ic s

ecto

rs

Priv

ate

and

publ

ic s

ecto

rs

Typ

es o

f bus

ines

s un

its

Tab

ulat

ing

the

diffe

renc

es b

etw

een

priv

ate

and

publ

ic s

ecto

rs

Cla

ssify

ing

busi

ness

uni

ts in

to p

rivat

e an

d pu

blic

sec

tors

Flo

w c

hart

of b

usin

ess

in th

e pr

ivat

e an

d pu

blic

se

ctor

s L

ocal

bus

ines

s ce

ntre

s

( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (7.4 BU

SINESS ORG

ANISATIONS



!!

(((

%)+"/(

)2N./%"O.$(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Intro

duct

ion

to

Ente

rpris

e

Id

entif

y th

e qu

aliti

es o

f an

entre

pren

eur

Ex

plai

n th

e ad

vant

ages

and

di

sadv

anta

ges

of b

eing

an

entre

pren

eur

Ev

alua

te t

he im

porta

nce

of

ente

rpris

e sk

ills to

the

econ

omy

C

hara

cter

istic

s of

an

entre

pren

eur

Ad

vant

ages

and

di

sadv

anta

ges

of b

eing

an

entre

pren

eur

Im

porta

nce

of e

nter

pris

e sk

ills to

the

econ

omy

St

atin

g ch

arac

teris

tics

of a

n en

trepr

eneu

r

Anal

ysin

g ad

vant

ages

and

di

sadv

anta

ges

of b

eing

an

entre

pren

eur

Vi

sitin

g ne

arby

ent

repr

eneu

rs

D

iscu

ssin

g im

porta

nce

of e

nter

pris

e sk

ills

As

sess

ing

the

impo

rtanc

e of

en

terp

rise

skills

to th

e ec

onom

y

R

ecom

men

ded

text

book

s

Res

ourc

e pe

rson

s

ICT

tool

s

( ( (

7.5 ENTERPRISE



!!

( (((

((

(

%)+"/(

1.,&#"#:()2N./%"O.$X(

R>@B<>B(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Pers

onal

Fin

ance

Expl

ain

the

diffe

rent

sou

rces

of

inco

me

St

ate

met

hods

of s

avin

g in

com

e

Just

ify th

e ne

ed to

sav

e in

com

e

Iden

tify

met

hods

for p

erso

nal

inve

stm

ent

An

alys

e re

ason

s fo

r inv

estin

g

So

urce

s of

inco

me

Sa

ving

inco

me

Pe

rson

al in

vest

men

ts

Li

stin

g so

urce

s of

inco

me

D

escr

ibin

g m

etho

ds o

f sav

ing

inco

me

D

ebat

ing

on th

e ne

ed to

sav

e in

com

e

Dis

cuss

ing

met

hods

of p

erso

nal

inve

stm

ents

Eval

uatin

g th

e re

ason

s fo

r inv

estin

g

R

ecom

men

ded

text

bo

oks

Br

ochu

res

on s

avin

g po

rtfol

ios

IC

T to

ols

Mon

ey

Tr

ace

the

orig

ins

of m

oney

Des

crib

e th

e ch

arac

teris

tics

of

mon

ey

O

utlin

e th

e fu

nctio

ns o

f mon

ey

D

iscu

ss th

e ca

uses

and

effe

cts

of

infla

tion

O

rigin

s of

mon

ey

C

hara

cter

istic

s of

mon

ey

Fu

nctio

ns o

f mon

ey

in

flatio

n

D

ebat

ing

on th

e ad

vant

ages

and

di

sadv

anta

ges

of b

arte

r

Rol

e pl

ayin

g on

bar

ter t

rade

Dis

cuss

ing

the

char

acte

ristic

s of

m

oney

Ex

plai

ning

the

func

tions

of m

oney

D

ebat

ing

on c

ause

s an

d ef

fect

s of

in

flatio

n

R

ecom

men

ded

text

bo

oks

IC

T to

ols

C

harts

New

spap

er c

uttin

gs

7.6 FINA

NCE AN

D BA

NKING



!!

( (((

((

( (

(! ! ! ! ! ! !

%)+"/(

1.,&#"#:()2N./%"O.$X(


/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Nat

ure

and

purp

ose

of

insu

ranc

e an

d as

sura

nce

Ex

plai

n fe

atur

es o

f ins

uran

ce a

nd

assu

ranc

e

Out

line

purp

oses

of i

nsur

ance

and

as

sura

nce

Id

entif

y bu

sine

ss ri

sks

and

life

risks

Dis

tingu

ish

assu

ranc

e fro

m

insu

ranc

e

Expl

ain

feat

ures

of i

nsur

able

and

no

n-in

sura

ble

risks

Diff

eren

tiate

insu

rabl

e an

d no

n-in

sura

ble

risk

Ex

plai

n po

olin

g of

risk

s

Expl

ain

the

impo

rtanc

e of

sta

tistic

al

data

in in

sura

nce

In

sura

nce

and

assu

ranc

e

Purp

oses

of i

nsur

ance

and

as

sura

nce

In

sura

ble

and

non-

insu

rabl

e ris

ks

Po

olin

g of

risk

s

Impo

rtanc

e of

sta

tistic

s in

in

sura

nce

Vi

sitin

g in

sura

nce

and

assu

ranc

e co

mpa

nies

Res

earc

hing

on

purp

oses

of

insu

ranc

e an

d as

sura

nce

Li

stin

g bu

sine

ss ri

sks

and

life

risks

Diff

eren

tiatin

g be

twee

n in

sura

nce

and

assu

ranc

e

Dis

cuss

ing

feat

ures

of i

nsur

able

and

no

n-in

sura

ble

risks

Nam

ing

type

s of

insu

rabl

e ris

ks

D

iscu

ssin

g di

ffere

nces

bet

wee

n in

sura

ble

risks

and

non

-insu

rabl

e ris

ks

Ill

ustra

ting

pool

ing

of ri

sks

D

escr

ibin

g th

e im

porta

nce

of

stat

istic

al d

ata

in in

sura

nce

R

esou

rce

pers

ons

C

harts

Insu

ranc

e do

cum

ents

lik

e pr

ospe

ctus

New

spap

er c

uttin

gs

IC

T to

ols

R

ecom

men

ded

text

book

s

Com

mun

al s

yste

ms

of

Insu

ranc

e an

d as

sura

nce

Id

entif

y co

mm

unal

sys

tem

s of

in

sura

nce

and

assu

ranc

e

Stat

e im

porta

nce

of c

omm

unal

sy

stem

s of

insu

ranc

e an

d as

sura

nce

C

omm

unal

sys

tem

s of

in

sura

nce

such

as

zund

e ra

mam

bo/ I

siph

ala

seN

kosi

,

Con

tribu

tions

tow

ards

bur

ial

of d

ecea

sed

R

esea

rchi

ng o

n co

mm

unal

sys

tem

s of

insu

ranc

e an

d as

sura

nce

D

iscu

ssin

g im

porta

nce

of c

omm

unal

sy

stem

s of

insu

ranc

e an

d as

sura

nce

R

esou

rce

pers

ons

R

elat

ed li

tera

ture

7.7 INSURA

NCE AN

D ASSURA

NCE



!!

(((

( (

(%)+"/(

1.,&#"#:()2N./%"O.$X(


/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Impo

rtanc

e of

C

omm

unic

atio

n

Expl

ain

the

term

com

mun

icat

ion

O

utlin

e th

e im

porta

nce

of

com

mun

icat

ion

Im

porta

nce

of

com

mun

icat

ion

D

iscu

ssin

g th

e im

porta

nce

of

com

mun

icat

ion

M

ater

ials

from

ser

vice

pr

ovid

ers

such

as

broc

hure

and

cel

l ph

ones

Te

leco

mm

unic

atio

n

Des

crib

e ty

pes

of te

leco

mm

unic

atio

n de

vice

s an

d se

rvic

es

Ex

plai

n th

e ad

vant

ages

and

di

sadv

anta

ges

of v

ario

us

tele

com

mun

icat

ion

serv

ices

Te

leco

mm

unic

atio

n se

rvic

es s

uch

as:

-Tel

epho

ne

-Cel

l pho

ne

-Inte

rnet

-d

atel

Li

stin

g ty

pes

of te

leco

mm

unic

atio

n de

vice

s an

d se

rvic

es

Id

entif

ying

adv

anta

ges

and

disa

dvan

tage

s of

tele

com

mun

icat

ion

serv

ices

Exhi

bitin

g di

ffere

nt c

omm

unic

atio

n de

vice

s

C

omm

unic

atio

n de

vice

s su

ch a

s ce

ll ph

ones

Serv

ice

prov

ider

s

Iden

tify

diffe

rent

tele

com

mun

icat

ion

serv

ice

prov

ider

s

Expl

ain

the

serv

ices

pro

vide

d by

va

rious

tele

com

mun

icat

ion

serv

ice

prov

ider

s

In

tern

et s

ervi

ce p

rovi

ders

su

ch a

s Af

ricom

and

Zol

Mob

ile p

hone

ope

rato

rs

such

as

Tel

one,

Eco

net,

Tele

cel a

nd,

Net

one,

Fixe

d te

leph

one

serv

ice

prov

ider

s

Vi

sitin

g an

y se

rvic

e pr

ovid

er

Li

stin

g di

ffere

nt te

leco

mm

unic

atio

n se

rvic

e pr

ovid

ers

D

escr

ibin

g th

e se

rvic

es p

rovi

ded

by

vario

us te

leco

mm

unic

atio

n se

rvic

e pr

ovid

ers

R

esou

rce

pers

ons

7.8 BU

SINESS COM

MUN

ICATION



!!(

(((

(

%)+"/(

1.,&#"#:()2N./%"O.$X(


/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Impo

rtanc

e of

Tra

nspo

rt E

xpla

in th

e im

porta

nce

of tr

ansp

ort i

n co

mm

erci

al a

ctiv

ities

T

race

the

deve

lopm

ents

that

took

pl

ace

in tr

ansp

ort s

yste

ms

Rol

e of

tran

spor

t E

volu

tion

of tr

ansp

ort s

yste

ms

Ide

ntify

ing

tradi

tiona

l mod

es o

f tra

nspo

rt R

elat

ing

the

deve

lopm

ent o

f the

whe

el

Dis

cuss

ing

the

impo

rtanc

e of

tran

spor

t in

com

mer

ce

Rec

omm

ende

d te

xtbo

oks

IC

T to

ols

cha

rts

Mod

es o

f Tra

nspo

rt L

ist t

he m

odes

of t

rans

port

Exa

min

e th

e ad

vant

ages

and

di

sadv

anta

ges

of e

ach

mod

e of

tra

nspo

rt

Cha

ract

eris

tics

of th

e di

ffere

nt

met

hods

of t

rans

port

such

as

road

, air,

pip

elin

e an

d s

ea

Adv

anta

ges

and

disa

dvan

tage

s of

eac

h m

ode

Con

stru

ctin

g a

tabl

e sh

owin

g ex

ampl

es

of e

ach

mod

e D

iscu

ssin

g th

e ad

vant

ages

and

di

sadv

anta

ges

of e

ach

mod

e V

isiti

ng a

irpor

ts, b

us te

rmin

i, ra

il st

atio

ns a

nd la

kes

Mak

ing

mod

els

of fo

rms

of tr

ansp

ort

Rec

omm

ende

d te

xtbo

oks

IC

T to

ols

Cha

rts

Mod

els

New

spap

er c

uttin

gs

7.9 TRAN

SPOR

T

!!

((

( (

(! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

%)+"/(

1.,&#"#:()2N./%"O.$X(


/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Intro

duct

ion

to

war

ehou

sing

In

dige

nous

sto

rage

sy

stem

s

Des

crib

e w

areh

ousi

ng

Ide

ntify

indi

geno

us s

tora

ge s

yste

ms

Int

rodu

ctio

n to

war

ehou

sing

I

ndig

enou

s st

orag

e sy

stem

s su

ch a

s du

ra/is

ipha

la/ts

api

Exp

lain

ing

war

ehou

sing

R

esea

rchi

ng o

n in

dige

nous

sto

rage

sy

stem

s

Rec

omm

ende

d te

xt

book

s R

esou

rce

pers

ons

IC

T to

ols

7.10 WAR

EHOU

SING



!!

((

(%)+"/(

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Mar

ketin

g co

ncep

ts

J

ustif

y th

e ne

ed fo

r mar

ketin

g E

xpla

in d

iffer

ent m

arke

ting

conc

epts

A

sses

s th

e im

plic

atio

ns o

f var

ious

m

arke

ting

conc

epts

to th

e bu

sine

ss

The

nee

d fo

r mar

ketin

g M

arke

ting

conc

epts

: -

prod

uct c

once

pt

- th

e pr

oduc

tion

con

cept

-

sellin

g co

ncep

t, -

mar

ketin

g co

ncep

t I

mpl

icat

ion

of v

ario

us

mar

ketin

g co

ncep

ts to

the

mar

kete

r or b

usin

ess

Exp

lain

ing

the

need

for m

arke

ting

Dis

cuss

ing

diffe

rent

mar

ketin

g co

ncep

ts

Exp

lain

ing

impl

icat

ions

of v

ario

us

mar

ketin

g co

ncep

ts to

the

busi

ness

C

iting

exa

mpl

es o

f diff

eren

t mar

ketin

g co

ncep

ts

Rec

omm

ende

d te

xtbo

oks

IC

T to

ols

Type

s of

mar

kets

Ide

ntify

type

s of

mar

kets

E

xpla

in ty

pes

of m

arke

ts

Dis

cuss

the

adva

ntag

es o

f phy

sica

l an

d vi

rtual

mar

kets

D

escr

ibe

feat

ures

of p

hysi

cal a

nd

virtu

al m

arke

ts

Typ

e of

mar

kets

suc

h as

ph

ysic

al a

nd v

irtua

l A

dvan

tage

s an

d di

sadv

anta

ges

of p

hysi

cal a

nd

virtu

al m

arke

ts

Fea

ture

s of

phy

sica

l and

virt

ual

mar

kets

Lis

ting

type

s of

mar

kets

D

escr

ibin

g ty

pes

of m

arke

ts

Out

linin

g ad

vant

ages

and

di

sadv

anta

ges

of d

iffer

ent t

ypes

of

mar

kets

E

xpla

inin

g fe

atur

es o

f virt

ual a

nd

phys

ical

mar

kets

. V

isiti

ng lo

cal m

arke

ts

Rec

omm

ende

d te

xtbo

oks

Loc

al m

arke

ts

IC

T to

ols

( ( ( ( (

7.11 MAR

KETING



!!

((

((

((

(( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

%)+"/(

1.,&#"#:()2N./%"O.$X(

R>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Form

s of

Pr

oduc

tion

Div

isio

n of

labo

ur

and

spec

ialis

atio

n

Mas

s pr

oduc

tion

Ex

plai

n di

rect

and

indi

rect

pr

oduc

tion

D

iffer

entia

te d

irect

and

indi

rect

pr

oduc

tion

D

escr

ibe

mas

s pr

oduc

tion

Expl

ain

the

adva

ntag

es o

f div

isio

n of

labo

ur a

nd s

peci

aliz

atio

n

D

irect

and

indi

rect

pr

oduc

tion

D

ivis

ion

of la

bour

and

sp

ecia

lisat

ion

D

istin

guis

hing

dire

ct a

nd in

dire

ct

prod

uctio

n

Dis

cuss

ing

spec

ializ

atio

n

Iden

tifyi

ng m

erits

and

dem

erits

of

mas

s pr

oduc

tion

D

emon

stra

ting

divi

sion

of l

abou

r and

sp

ecia

lizat

ion

Vi

sitin

g a

prod

uctio

n si

te

Pr

oduc

tion

site

s

Rel

ated

lit

erat

ure

IC

T To

ols

R

ecom

men

ded

text

book

s

Cha

rts

Cha

in o

f D

istri

butio

n

Stat

e w

ays

in w

hich

goo

ds a

re

dist

ribut

ed fr

om p

rodu

cers

to

cons

umer

s

Iden

tify

fact

ors

cons

ider

ed w

hen

sele

ctin

g ch

anne

ls o

f dis

tribu

tion

C

hain

of d

istri

butio

n fro

m

prod

ucer

s to

con

sum

ers

Fa

ctor

s co

nsid

ered

whe

n se

lect

ing

chan

nels

of

dist

ribut

ion

D

raw

ing

link

diag

ram

s on

cha

nnel

s of

di

strib

utio

n

Expl

aini

ng c

hann

els

of d

istri

butio

n

Des

crib

ing

fact

ors

cons

ider

ed w

hen

sele

ctin

g ch

anne

ls o

f dis

tribu

tion

D

ram

atis

ing

on c

hann

els

of d

istri

butio

n

R

ecom

men

ded

te

xt b

ooks

Cha

rts

IC

T to

ols

FORM

2 SYLLABU

S7.12 PRO

DUCTION



!!

((

%)+"/

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Ret

ail t

rade

Expl

ain

the

func

tions

of r

etai

lers

Dis

tingu

ish

betw

een

larg

e an

d sm

all

scal

e re

taile

rs

D

escr

ibe

the

char

acte

ristic

s an

d or

gani

satio

n of

the

diffe

rent

type

s of

re

taile

rs

D

escr

ibe

the

fact

ors

that

mus

t be

cons

ider

ed w

hen

esta

blis

hing

a

reta

il ou

tlet

D

iscu

ss th

e im

pact

of e

ach

trend

in

reta

iling

Dis

cuss

the

reas

ons

for t

he s

urvi

val

of th

e sm

all s

cale

reta

iler

Fu

nctio

ns o

f ret

aile

rs to

m

anuf

actu

rers

, who

lesa

lers

an

d co

nsum

ers

Ty

pes

of re

taile

rs:

- La

rge

scal

e su

ch a

s

hy

perm

arke

ts

- Sm

all s

cale

suc

h as

tuck

s

hops

- C

hara

cter

istic

s an

d

org

anis

atio

n of

reta

ilers

Fact

ors

to c

onsi

dere

d w

hen

esta

blis

hing

a re

tail

outle

t

Tren

ds in

reta

iling

such

as:

Ele

ctro

nic

Poin

t of S

ale

(EPO

S)

ba

r cod

ing

ve

ndin

g m

achi

nes

E-

com

mer

ce

Su

rviv

al o

f the

sm

all s

cale

re

taile

r

Vi

sitin

g re

taile

rs

Li

stin

g fe

atur

es a

nd fu

nctio

ns o

f di

ffere

nt re

taile

rs o

bser

ved

from

vi

sits

Des

crib

ing

the

char

acte

ristic

s an

d or

gani

satio

n of

eac

h re

tail

outle

t

Dis

cuss

ing

the

trend

s in

reta

iling

Sh

owin

g tre

nds

in re

tailin

g th

roug

h th

e us

e of

prin

t and

ele

ctro

nic

med

ia

O

utlin

ing

the

adva

ntag

es a

nd

disa

dvan

tage

s of

the

trend

s in

re

taili

ng

D

ebat

ing

on th

e re

ason

s fo

r the

su

rviv

al o

f sm

all s

cale

reta

iler

R

ecom

men

ded

text

boo

ks

IC

T to

ols

re

tail

outle

ts

ch

arts

Hire

pur

chas

e an

d de

ferr

ed p

aym

ents

Expl

ain

the

mai

n fe

atur

es o

f hire

pu

rcha

se a

nd d

efer

red

paym

ents

Com

pare

hire

pur

chas

e an

d de

ferr

ed p

aym

ents

Iden

tify

the

sour

ces

of fi

nanc

ing

hire

pu

rcha

se a

nd c

redi

t sal

e tra

nsac

tions

H

ire p

urch

ase

and

defe

rred

pa

ymen

t/cre

dit s

ale

Ty

pes

of c

redi

t, m

ain

feat

ures

, adv

anta

ges

and

disa

dvan

tage

s of

:

hire

pur

chas

e

defe

rred

pay

men

ts

cr

edit

card

s

info

rmal

cre

dit

D

iscu

ssin

g ty

pes

of c

redi

t

Deb

atin

g on

the

reas

ons

for a

nd

agai

nst b

uyin

g on

cre

dit

Id

entif

ying

sim

ilarit

ies

and

diffe

renc

e be

twee

n hi

re p

urch

ase

and

defe

rred

pa

ymen

ts

R

esea

rchi

ng a

nd re

porti

ng b

ack

on

the

mer

its a

nd d

emer

its o

f hire

pu

rcha

se a

nd c

redi

t sal

e

Dis

cuss

ing

the

sour

ces

of fi

nanc

ing

hire

pur

chas

e an

d cr

edit

sale

tra

nsac

tions

Rol

e pl

ayin

g

Dis

cuss

ing

feat

ures

of i

nfor

mal

cr

edit

R

ecom

men

ded

text

book

s

Sam

ples

of c

redi

t ca

rds

H

ire P

urch

ase

Act

M

edia

suc

h as

ne

wsp

aper

s an

d m

agaz

ines

Res

ourc

e pe

rson

Ret

ail o

utle

ts

7.13 TRA

DE



!!

%)+"/

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

U

sing

reso

urce

per

sons

to e

xpla

in

the

type

s of

cre

dit

Dis

coun

ts

D

ocum

ents

use

d in

ho

me

trade

Ex

plai

n th

e na

ture

and

pur

pose

of

trade

and

cas

h di

scou

nts

D

istin

guis

h be

twee

n tra

de a

nd c

ash

disc

ount

s

Id

entif

y th

e do

cum

ents

use

d in

ho

me

trade

Expl

ain

the

impo

rtanc

e of

do

cum

ents

use

d in

hom

e tra

de

Li

st th

e co

nten

ts o

f eac

h do

cum

ent

used

in h

ome

trade

Expl

ain

the

func

tions

of e

ach

docu

men

t use

d in

hom

e tra

de

Tr

ade

and

cash

dis

coun

ts

The

impo

rtanc

e of

do

cum

ents

use

d in

hom

e tra

de

D

ocum

ents

use

d in

hom

e tra

de s

uch

as e

nqui

ry,

quot

atio

n an

d re

ceip

t

D

iscu

ssin

g th

e pu

rpos

es o

f tra

de

and

cash

dis

coun

ts

Li

stin

g th

e fe

atur

es o

f tra

de a

nd

cash

dis

coun

ts

C

alcu

latin

g tra

de a

nd c

ash

disc

ount

s

Diff

eren

tiatin

g tra

de d

isco

unt f

rom

ca

sh d

isco

unt

D

iscu

ssin

g th

e im

porta

nce

of

docu

men

ts u

sed

in h

ome

trade

Col

lect

ing

and

anal

ysin

g sa

mpl

es o

f do

cum

ents

use

d in

hom

e tra

de

D

emon

stra

ting

the

use

of

docu

men

ts u

sed

in h

ome

trade

List

ing

the

cont

ents

and

func

tions

of

each

doc

umen

t use

d in

hom

e tra

de

Fi

ling

in d

ocum

ents

use

d in

hom

e tra

de

D

ram

atis

ing

on th

e us

e of

trad

e do

cum

ents

Cat

alog

ues

Sam

ples

of t

he

docu

men

ts s

uch

as in

voic

es a

nd

cred

it no

tes

( ( ( ( ( ( ( ( ( ( ( ( ( ( (



!!

((

(( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

%)+"/(

1.,&#"#:()2N./%"O.$X(

R>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Con

sum

er P

rote

ctio

n Bo

ards

Iden

tify

Con

sum

er P

rote

ctio

n Bo

ards

Ex

plai

n th

e ro

les

of C

onsu

mer

Pr

otec

tion

Boar

ds

C

onsu

mer

Pro

tect

ion

Boar

ds

such

as

Con

sum

er C

ounc

il of

Zim

babw

e an

d St

anda

rds

Asso

ciat

ion

of Z

imba

bwe

Li

stin

g C

onsu

mer

Pro

tect

ion

Boa

rds

Dis

cuss

ing

the

role

s of

Con

sum

er

Prot

ectio

n Bo

ards

R

ecom

men

ded

text

bo

oks

R

esou

rce

pers

ons

IC

T to

ols

Pa

mph

lets

7.14 CON

SUMER PRO

TECTION

!!

((

(( (

%)+"/

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Uni

ncor

pora

ted

Busi

ness

Uni

ts

Ex

plai

n th

e fe

atur

es o

f un

inco

rpor

ated

bus

ines

ses

Ex

amin

e ad

vant

ages

and

di

sadv

anta

ges

of u

ninc

orpo

rate

d bu

sine

ss u

nits

D

istin

guis

h be

twee

n so

le

prop

rieto

rshi

p an

d pa

rtner

ship

Fe

atur

es o

f uni

ncor

pora

ted

busi

ness

uni

ts

Ad

vant

ages

and

di

sadv

anta

ges

of

unin

corp

orat

ed b

usin

ess

units

For

mat

ion,

ow

ners

hip

and

cont

rol

D

escr

ibin

g th

e fe

atur

es o

f un

inco

rpor

ated

bus

ines

s un

its

D

iffer

entia

ting

betw

een

sole

pr

oprie

tors

hip

and

partn

ersh

ip

D

iscu

ssin

g th

e ad

vant

ages

and

di

sadv

anta

ges

of u

ninc

orpo

rate

d bu

sine

ss u

nits

Expl

aini

ng th

e fo

rmat

ion,

ow

ners

hip

and

cont

rol

Vi

sitin

g ne

arby

sol

e pr

oprie

tors

and

pa

rtner

ship

s su

ch a

s la

w fi

rms

R

ole

play

ing

on fo

rmat

ion

of

partn

ersh

ips

R

ecom

men

ded

text

boo

ks

N

earb

y sh

ops

IC

T to

ols

La

w fi

rms

D

eed

of

partn

ersh

ips

( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

7.15 BUSINESS OR

GANISATION

S



!!

((

(%)+"/(

1.,&#"#:()2N./%"O.$X(

R>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Man

agem

ent

func

tions

Ex

plai

n va

rious

man

agem

ent

func

tions

Exec

ute

vario

us m

anag

emen

t fu

nctio

ns

Ex

plai

n th

e im

porta

nce

of

man

agem

ent f

unct

ions

M

anag

emen

t fun

ctio

ns s

uch

as p

lann

ing,

lead

ing,

or

gani

sing

, dire

ctin

g a

nd

cont

rolli

ng

Im

porta

nce

of v

ario

us

man

agem

ent f

unct

ions

An

alys

ing

man

agem

ent f

unct

ions

Res

earc

hing

on

effe

ctiv

e m

anag

emen

t sk

ills

O

pera

ting/

impl

emen

ting

busi

ness

en

terp

rises

Des

crib

ing

impo

rtanc

e of

man

agem

ent

func

tions

R

ecom

men

ded

text

book

s

Loca

l via

ble

proj

ects

Busi

ness

eth

ics

Id

entif

y et

hica

l con

side

ratio

ns in

bu

sine

ss

Ex

plai

n th

e ro

le o

f eth

ics

in

busi

ness

and

soc

iety

Des

crib

e th

e im

porta

nce

of e

thic

s in

bus

ines

s

Bu

sine

ss e

thic

al

cons

ider

atio

ns

R

ole

of e

thic

s to

bus

ines

s an

d so

ciet

y

Impo

rtanc

e of

eth

ics

in

busi

ness

R

esea

rchi

ng a

nd re

porti

ng b

ack

on

ethi

cal c

onsi

dera

tions

in b

usin

ess

D

escr

ibin

g th

e ro

le o

f eth

ics

An

alys

ing

impo

rtanc

e of

eth

ics

in

busi

ness

Citi

ng u

neth

ical

con

duct

in b

usin

ess

R

ole

play

ing

on a

ccep

tabl

e bu

sine

ss

cond

uct

R

ecom

men

ded

text

book

s

Res

ourc

e pe

rson

s

( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

7.16 ENTERPRISE



!!

((

((

( ( ( ( ( ( ( ( ( ( (

%)+"/(

1.,&#"#:()2N./%"O.$X(


/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Man

agin

g Pe

rson

al

Fina

nces

Taxa

tion

Dra

w u

p pe

rson

al b

udge

ts

Dis

cuss

reas

ons

for b

orro

win

g I

dent

ify b

orro

win

g o

ptio

ns

Rec

ogni

se th

e le

gal o

blig

atio

n to

pa

y ta

x A

naly

se th

e ne

ed fo

r fin

anci

al

advi

ce

Det

erm

ine

the

cons

eque

nces

for

finan

cial

mis

man

agem

ent

Bud

getin

g B

orro

win

g op

tions

suc

h as

: _O

verd

raft

_Ban

k lo

an

_Tra

de c

redi

t T

axat

ion

Fin

anci

al a

dvic

e (c

onsu

ltanc

y)

Fin

anci

al m

ism

anag

emen

t

Pre

parin

g pe

rson

al b

udge

ts

Ide

ntify

ing

situ

atio

ns in

whi

ch in

divi

dual

s sh

ould

or s

houl

d no

t bor

row

L

istin

g bo

rrow

ing

optio

ns

Dis

cuss

ing

pers

onal

taxe

s I

dent

ifyin

g so

urce

s of

fina

ncia

l adv

ice

Exp

lain

ing

the

cons

eque

nces

of f

inan

cial

m

ism

anag

emen

t

Rec

omm

ende

d te

xtbo

ok

Res

ourc

e pe

rson

s B

udge

t tem

plat

e C

harts

I

CT

tool

s

Bank

ing

syst

em

Fina

ncia

l ins

titut

ion

:

- co

mm

erci

al b

anks

Ide

ntify

diff

eren

t typ

es o

f ban

ks

Des

crib

e th

e se

rvic

es o

ffere

d by

co

mm

erci

al b

anks

Ban

king

sys

tem

C

lass

ifica

tion

of B

anks

C

omm

erci

al B

anki

ng s

ervi

ces

such

as

: -

Savi

ngs

and

curr

ent

acco

unts

-

Loan

s an

d ov

erdr

afts

-

Bank

car

ds

- C

hequ

es

- El

ectro

nic

trans

fers

-

Auto

mat

ed te

ller

Mac

hine

s (A

TMs)

-

Stan

ding

ord

ers

Dra

win

g a

tabl

e on

ban

ks

iden

tifyi

ng th

e ch

arac

teris

tics

of a

co

mm

erci

al b

ank

Vis

iting

com

mer

cial

ban

ks

Ope

ratin

g an

ATM

F

illing

in c

hequ

es, w

ithdr

awal

slip

s,

depo

sit s

lips

and

RTG

s D

epos

iting

mon

ey

Dra

win

g a

diag

ram

sho

win

g in

ter

rela

tedn

ess

of fi

nanc

ial i

nstit

utio

ns

Che

que

book

s B

ank

card

s D

epos

it sl

ips

Res

ourc

e pe

rson

s A

TMs

Cha

rts

ITC

tool

s R

ecom

men

ded

text

book

s

7.17 FINAN

CE AND

BAN

KING



!!

((

((

(

%)+"/(

1.,&#"#:()2N./%"O.$X(

R>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Prin

cipl

es o

f In

sura

nce

D

ocum

ents

use

d in

in

sura

nce

and

assu

ranc

e

Ex

plai

n th

e pr

inci

ples

of

insu

ranc

e.

Id

entif

y th

e do

cum

ents

use

d in

in

sura

nce

U

tmos

t goo

d fa

ith, i

ndem

nity

, in

sura

ble

inte

rest

and

pr

oxim

ate

caus

e

D

ocum

ents

use

d in

in

sura

nce

such

as

pros

pect

us, p

olic

y an

d co

ver

note

.

D

iscu

ssin

g th

e pr

inci

ples

of i

nsur

ance

D

escr

ibin

g th

e fe

atur

es o

f eac

h do

cum

ent

R

esou

rce

pe

rson

s

Pam

phle

ts

R

elev

ant

docu

men

ts

such

as

prop

osal

form

s an

d po

licie

s

ICT

tool

s In

sura

nce

Proc

edur

es

O

utlin

e th

e pr

oced

ure

in

obta

inin

g an

insu

ranc

e po

licy

D

escr

ibe

the

proc

edur

e in

ef

fect

ing

a cl

aim

Stat

e th

e fu

nctio

ns o

f bro

kers

, un

derw

riter

s, a

ctua

ries

and

asse

ssor

s

Ef

fect

ing

an in

sura

nce

polic

y

Mak

ing

a cl

aim

Brok

ers

U

nder

writ

ers

Ac

tuar

ies

As

sess

ors

D

ram

atis

ing

the

taki

ng o

ut o

f the

in

sura

nce

polic

y

fil

ling

insu

ranc

e do

cum

ents

suc

h as

pr

opos

al fo

rm

ro

le p

layi

ng th

e fu

nctio

ns o

f the

di

ffere

nt p

eopl

e in

volv

ed in

insu

ranc

e

R

ecom

men

ded

text

boo

ks

Sa

mpl

es o

f re

leva

nt

docu

men

ts

7.18 INSURA

NCE AN

D ASSURA

NCE



!!

((

(( %)+"/(

1.,&#"#:()2N./%"O.$X(

R>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Post

al s

ervi

ces

Id

entif

y ag

ents

of p

osta

l ser

vice

s

Des

crib

e ea

ch o

f the

pos

tal

serv

ices

Expl

ain

the

impo

rtanc

e of

va

rious

pos

tal s

ervi

ces

D

iscu

ss d

raw

back

s of

eac

h po

stal

ser

vice

Ag

ents

of p

osta

l ser

vice

s su

ch a

s Zi

mpo

st, D

HL,

FE

DEX

and

TN

T

Type

s of

pos

tal s

ervi

ces

such

as

; -

Free

pos

t -

Busi

ness

repl

y se

rvic

e -

Expe

dite

d m

ail s

ervi

ce

- Fr

anki

ng m

achi

ne

- R

ecor

ded

deliv

ery

- R

egis

tere

d m

ail

- C

ash

on d

eliv

ery

- Po

ste

rest

ante

Impo

rtanc

e an

d dr

awba

cks

of

vario

us p

osta

l ser

vice

s

Li

stin

g ag

ents

of p

osta

l ser

vice

s

Dis

cuss

ing

vario

us p

osta

l ser

vice

s

Anal

ysin

g th

e im

porta

nce

of v

ario

us

post

al s

ervi

ces

and

thei

r dra

wba

cks

Visi

ting

post

al s

ervi

ce p

rovi

ders

R

ecom

men

ded

text

book

s

Res

ourc

e pe

rson

s

Mat

eria

l fro

m

serv

ice

prov

ider

s su

ch a

s br

ochu

res

and

mag

azin

es

Po

stal

age

nts

Effe

ctiv

e co

mm

unic

atio

n

Expl

ain

the

impo

rtanc

e of

ef

fect

ive

com

mun

icat

ion

Id

entif

y en

hanc

ers

of e

ffect

ive

com

mun

icat

ion

O

utlin

e ba

rrie

rs to

effe

ctiv

e co

mm

unic

atio

n

Sugg

est w

ays

of o

verc

omin

g ba

rrie

rs to

effe

ctiv

e co

mm

unic

atio

n

Im

porta

nce

of e

ffect

ive

com

mun

icat

ion

En

hanc

ers

of e

ffect

ive

com

mun

icat

ion

Ba

rrie

rs to

effe

ctiv

e co

mm

unic

atio

n

Ove

rcom

ing

barr

iers

to

effe

ctiv

e co

mm

unic

atio

n

St

atin

g th

e im

porta

nce

of e

ffect

ive

com

mun

icat

ion

D

iscu

ssin

g en

hanc

ers

of e

ffect

ive

com

mun

icat

ion

Li

stin

g ba

rrie

rs to

effe

ctiv

e co

mm

unic

atio

n

Giv

ing

solu

tions

to b

arrie

rs to

effe

ctiv

e co

mm

unic

atio

n

Dem

onst

ratin

g ef

fect

ive

com

mun

icat

ion

thro

ugh

role

pla

ying

R

ecom

men

ded

text

book

s

ICT

tool

s

(! ! ! ! ! !

7.19 BUSINESS CO

MMUN

ICATION



!!

((

(

(%)+"/(

1.,&#"#:()2N./%"O.$X(

R>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Cho

ice

of T

rans

port

Dis

cuss

fact

ors

that

influ

ence

th

e ch

oice

of t

rans

port

Fa

ctor

s in

fluen

cing

cho

ice

of

trans

port

R

esea

rchi

ng o

n fa

ctor

s th

at in

fluen

ce

choi

ce o

f tra

nspo

rt

Mat

chin

g m

odes

of t

rans

port

to g

oods

ca

rrie

d

Inte

rvie

win

g pe

ople

at p

lace

s su

ch a

s bu

s te

rmin

i and

airp

orts

R

ecom

men

ded

text

boo

ks

IC

T to

ols

Sa

mpl

es o

f do

cum

ents

us

ed in

tra

nspo

rt

Res

ourc

e pe

rson

s D

ocum

ents

use

d in

tra

nspo

rt

List

doc

umen

ts u

sed

in

trans

port

O

utlin

e th

e co

nten

ts o

f eac

h do

cum

ent

Ex

plai

n th

e pu

rpos

e of

eac

h do

cum

ent i

n tra

nspo

rt

D

ocum

ents

use

d in

tran

spor

t su

ch a

s:

-Bill

of la

ding

-A

irway

bill

-C

harte

r par

ty

-Con

sign

men

t not

e -D

eliv

ery

note

Id

entif

ying

doc

umen

ts u

sed

in

trans

port

C

ompl

etin

g tra

nspo

rt do

cum

ents

Det

erm

inin

g th

e pu

rpos

e of

eac

h do

cum

ent

Sa

mpl

es o

f do

cum

ents

us

ed in

tra

nspo

rt

Rec

omm

ende

d te

xt b

ooks

ICT

tool

s

Port

auth

oriti

es

Id

entif

y fa

cilit

ies

foun

d on

a p

ort

D

escr

ibe

the

serv

ices

pro

vide

d by

diff

eren

t Por

t Aut

horit

ies

Po

rt fa

cilit

ies

Se

rvic

es p

rovi

ded

by

diffe

rent

Por

t Aut

horit

ies

Vi

sitin

g po

rts a

nd w

ritin

g re

ports

Res

ourc

e pe

rson

s

Rec

omm

ende

d te

xt b

ooks

7.20 TRA

NSPO

RT



!!

((

( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

%)+"/(

1.,&#"#:()2N./%"O.$X(


/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Impo

rtanc

e of

w

areh

ousi

ng

D

iscu

ss im

porta

nce

of

war

ehou

sing

Expl

ain

the

func

tions

of

war

ehou

ses

Im

porta

nce

of w

areh

ousi

ng

Fu

nctio

ns o

f war

ehou

ses

As

sess

ing

the

impo

rtanc

e of

w

areh

ousi

ng

D

escr

ibin

g th

e fu

nctio

ns o

f w

areh

ouse

s

R

ecom

men

ded

text

boo

ks

IC

T to

ols

W

areh

ouse

s

7.21 WAR

EHOU

SING

!!

((

%)+"/(

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Mar

ket s

egm

enta

tion

M

arke

ting

appr

oach

es

Ex

plai

n m

arke

t seg

men

tatio

n

Iden

tify

base

s of

mar

ket

segm

enta

tion

Out

line

reas

ons

for m

arke

t se

gmen

tatio

n

Ex

plai

n m

ass

and

nich

e m

arke

ting

M

arke

t seg

men

tatio

n

Fact

ors

to w

hich

can

be

used

whe

n se

gmen

ting

a m

arke

t suc

h as

de

mog

raph

y, in

com

e an

d pe

rson

al in

tere

sts

Rea

sons

for m

arke

t se

gmen

tatio

n

Mas

s m

arke

ting

N

iche

mar

ketin

g

D

escr

ibin

g m

arke

t seg

men

tatio

n

Expl

aini

ng b

ases

of m

arke

t se

gmen

tatio

n to

con

side

r whe

n se

gmen

ting

a m

arke

t

Subd

ivid

ing

mar

kets

into

var

ious

se

gmen

ts

D

istin

guis

hing

mas

s an

d ni

che

mar

ketin

g

R

ecom

men

ded

text

boo

ks

IC

T to

ols

M

arke

ts

( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

7.22 MAR

KETINN

G



!!

((

(

((

( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

%)+"/(

1.,&#"#:()2N./%"O.$X(


/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Valu

e ad

ditio

n an

d Be

nefic

iatio

n

Ex

plai

n th

e te

rms

valu

e ad

ditio

n an

d be

nefic

iatio

n

Add

valu

e to

a p

rodu

ct

Ex

plai

n ho

w v

alue

can

be

adde

d at

eac

h st

age

of p

rodu

ctio

n

Iden

tify

how

the

com

mun

ity a

nd

the

coun

try a

t lar

ge b

enef

it fro

m

the

expl

oita

tion

of it

s re

sour

ces

Va

lue

addi

tion

and

bene

ficia

tion

U

nder

taki

ng a

pro

ject

on

valu

e ad

ditio

n

Deb

atin

g on

the

mer

its a

nd d

emer

its

of e

xplo

itatio

n of

reso

urce

s

Visi

ting

prod

uctio

n si

tes

IC

T to

ols

R

ecom

men

ded

text

boo

ks

R

elev

ant

liter

atur

e

FORM

3 SYLLABU

S7.23 PRO

DUCTION



!!

((

%)+"/(

1.,&#"#:()2N./%"O.$X(R>@B<>B?(

?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Fore

ign

Trad

e

Just

ify th

e in

terd

epen

denc

e of

co

untri

es w

ithin

the

glob

al m

arke

t

Iden

tify

diffi

culti

es fa

ced

by

impo

rters

and

exp

orte

rs

Ex

plai

n en

trepo

t tra

de

Ex

plai

n fre

e tra

de a

nd p

rote

ctio

nism

Exam

ine

reas

ons

for f

ree

trade

Iden

tify

met

hods

of r

estri

ctin

g tra

de

An

alys

e fu

nctio

ns o

f cus

tom

s au

thor

ities

Des

crib

e tra

ding

blo

cs

O

utlin

e ai

ms

of tr

adin

g bl

ocs

An

alys

e th

e be

nefit

s an

d ch

alle

nges

of

trad

ing

bloc

s

List

doc

umen

ts u

sed

in fo

reig

n tra

de

D

escr

ibe

the

purp

ose

and

key

info

rmat

ion

of e

ach

docu

men

t

Iden

tify

inte

rmed

iarie

s in

fore

ign

trade

Expl

ain

func

tions

of e

ach

inte

rmed

iary

in fo

reig

n tra

de

D

istin

guis

h be

twee

n th

e in

term

edia

ries

In

terd

epen

denc

e of

cou

ntrie

s w

ithin

a g

loba

l mar

ket

D

iffic

ultie

s fa

ced

by im

porte

rs a

nd

expo

rters

Entre

pot t

rade

Free

trad

e an

d pr

otec

tioni

sm

Th

e ne

ed fo

r tra

de re

stric

tions

Trad

e re

stric

tions

suc

h as

quo

tas,

em

barg

oes

and

tarif

fs

Fu

nctio

ns o

f cus

tom

s au

thor

ities

su

ch a

s:

- co

llect

ion

of d

utie

s -

colle

ctio

n of

trad

e st

atis

tics

- co

ntro

lling

bon

ded

war

ehou

ses

Tr

adin

g bl

ocs

such

as:

SA

DC

, C

OM

ESA

, AU

and

EU

Feat

ures

of t

radi

ng b

locs

Aim

s of

trad

ing

bloc

s

Adva

ntag

es a

nd d

isad

vant

ages

of

tradi

ng b

locs

Doc

umen

ts u

sed

in fo

reig

n tra

de

such

as:

-

inde

nts

- co

nsul

ar in

voic

e -

lette

r of c

redi

t -

bills

of e

xcha

nge

- cu

stom

s sp

ecifi

catio

n

-

airw

ay b

ill

-bi

ll of

ladi

ng

In

term

edia

ries

in fo

reig

n tra

de s

uch

as b

roke

rs, m

erch

ants

and

fact

ors

D

iffer

ence

s be

twee

n th

e in

term

edia

ries

in fo

reig

n tra

de

D

iscu

ssin

g th

e in

terd

epen

denc

e of

co

untri

es w

ithin

the

glob

al m

arke

t

Anal

ysin

g pr

oble

ms

face

d by

im

porte

rs a

nd e

xpor

ters

Rol

e pl

ay o

n fre

e tra

de a

nd

prot

ectio

nism

List

ing

reas

ons

for p

rote

ctio

nism

Sem

inar

pre

sent

atio

ns o

n m

etho

ds

of re

stric

ting

trade

Dis

cuss

ing

the

role

s of

cus

tom

s au

thor

ities

Con

duct

ing

field

trip

s to

bon

ded

war

ehou

se a

nd p

orts

of e

ntry

or

ZIM

RA

offic

es

Id

entif

ying

mem

ber s

tate

s of

tra

ding

blo

cs s

uch

as: S

AD

C,

CO

ME

SA,

AU a

nd E

U

St

atin

g ai

ms

of tr

adin

g bl

ocs

Ex

plai

ning

feat

ures

of t

radi

ng b

locs

List

ing

adva

ntag

es a

nd

disa

dvan

tage

s of

trad

ing

bloc

s

Anal

ysin

g d

ocum

ents

use

d in

fo

reig

n tra

de

C

olle

ctin

g sa

mpl

es o

f doc

umen

ts

used

in fo

reig

n tra

de

D

escr

ibin

g do

cum

ents

use

d in

fo

reig

n tra

de

Li

stin

g in

term

edia

ries

in fo

reig

n tra

de

R

esea

rchi

ng o

n fu

nctio

ns o

f in

term

edia

ries

in fo

reig

n tra

de

D

iscu

ssin

g di

ffere

nces

bet

wee

n in

term

edia

ries

in fo

reig

n tra

de

R

ecom

men

ded

text

boo

ks

G

uest

exp

erts

fro

m Z

IMR

A

Med

ia s

uch

as

new

spap

ers

and

mag

azin

es

Sa

mpl

e do

cum

ents

Cha

rts

IC

T to

ols

7.24 TRA

DE



!!

((

((

%)+"/

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Con

sum

er

Prot

ectio

n

Des

crib

e m

etho

ds o

f pro

tect

ing

the

cons

umer

Expl

ain

role

of G

over

nmen

t in

prot

ectin

g co

nsum

ers

Id

entif

y ho

w c

onsu

mer

s ca

n pr

otec

t th

emse

lves

M

etho

ds o

f pro

tect

ing

the

cons

umer

Rol

e of

Gov

ernm

ent

Se

lf-pr

otec

tion

D

iscu

ssin

g m

etho

ds o

f pro

tect

ing

cons

umer

s

Res

earc

hing

on

legi

slat

ion

prot

ectin

g co

nsum

ers

D

iscu

ssin

g w

ays

by w

hich

con

sum

ers

can

prot

ect t

hem

selv

es

R

ecom

men

ded

text

bo

oks

Pa

mph

lets

ICT

tool

s

Res

ourc

e pe

rson

s

( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

7.25 CON

SUMER PRO

TECTION



!!

((

((

%)+"/

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

#)%.$(,#-($0::.$%.-(,/%"O"%".$(

,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Inco

rpor

ated

Bu

sine

ss

Uni

ts

Mul

tinat

iona

l co

rpor

atio

ns

St

ate

the

type

s of

inco

rpor

ated

bu

sine

ss u

nits

Des

crib

e th

e fo

rmat

ion,

ow

ners

hip

and

cont

rol o

f Inc

orpo

rate

d bu

sine

ss u

nits

Dis

tingu

ish

betw

een

priv

ate

limite

d co

mpa

nies

and

pub

lic li

mite

d co

mpa

nies

Out

line

adva

ntag

es a

nd d

isad

vant

ages

of

inco

rpor

ated

bus

ines

s un

its

Ex

plai

n th

e fe

atur

es, a

dvan

tage

s an

d di

sadv

anta

ges

of m

ultin

atio

nal

corp

orat

ions

Asse

ss th

e im

pact

of m

ultin

atio

nal

corp

orat

ions

to th

e ho

st a

nd p

aren

t co

untry

Pr

ivat

e lim

ited

com

pani

es

Pu

blic

lim

ited

com

pani

es

Fo

rmat

ion,

ow

ners

hip

and

cont

rol

Si

mila

ritie

s an

d di

ffere

nces

be

twee

n in

corp

orat

ed

busi

ness

uni

ts

Ad

vant

ages

and

di

sadv

anta

ges

of In

corp

orat

ed

busi

ness

uni

ts

M

ultin

atio

nal c

orpo

ratio

ns

Ad

vant

ages

and

di

sadv

anta

ges

Li

stin

g th

e ty

pes

of In

corp

orat

ed

busi

ness

uni

ts

Ex

plai

ning

the

form

atio

n, o

wne

rshi

p an

d co

ntro

l of I

ncor

pora

ted

busi

ness

un

its

C

ompa

ring

priv

ate

limite

d co

mpa

nies

an

d pu

blic

lim

ited

com

pani

es

D

escr

ibin

g th

e ad

vant

ages

and

di

sadv

anta

ges

of in

corp

orat

ed

busi

ness

uni

ts

Li

stin

g th

e fe

atur

es, a

dvan

tage

s an

d di

sadv

anta

ges

of m

ultin

atio

nal

com

pani

es

D

iscu

ssin

g th

e im

pact

of m

ultin

atio

nal

corp

orat

ions

to th

e ho

st a

nd p

aren

t co

untry

Sa

mpl

es o

f do

cum

ents

suc

h as

: -A

rticl

es o

f As

soci

atio

n -M

emor

andu

m o

f As

soci

atio

n -C

ertif

icat

e of

In

corp

orat

ion

-Tra

ding

Cer

tific

ate

R

ecom

men

ded

text

bo

oks

IC

T to

ols

Publ

ic s

ecto

r U

nits

Giv

e re

ason

s fo

r the

form

atio

n of

pu

blic

org

anis

atio

ns

St

ate

the

func

tions

of p

ublic

en

terp

rises

Out

line

the

mer

its a

nd d

emer

its o

f pu

blic

sec

tor o

rgan

isat

ions

Pa

rast

atal

s

Loca

l aut

horit

ies

M

arke

ting

boar

ds

Ex

plai

ning

the

form

atio

n of

pub

lic

orga

nisa

tions

Visi

ting

loca

l pub

lic s

ecto

r bu

sine

sses

List

ing

the

func

tions

of p

ublic

en

terp

rises

Iden

tifyi

ng th

e m

erits

and

dem

erits

of

publ

ic s

ecto

r ent

erpr

ises

R

ecom

men

ded

text

bo

oks

Pu

blic

sec

tor

orga

nisa

tions

ICT

tool

s

( (

7.26 BUSINESS OR

GANISATION

S



!!

((

%)+"/(

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Busi

ness

pl

an

Id

entif

y co

nten

ts o

f a b

usin

ess

plan

Expl

ain

cont

ents

of a

bus

ines

s pl

an

D

esig

n a

busi

ness

pla

n

Bu

sine

ss p

lan

layo

ut

- ex

ecut

ive

sum

mar

y -

orga

nisa

tiona

l bac

kgro

und

- pr

oduc

ts

- m

arke

t ana

lysi

s -

stra

tegy

and

impl

emen

tatio

n -

man

agem

ent

- fin

anci

al p

lan

im

porta

nce

of a

bus

ines

s pl

an

Li

stin

g co

nten

ts o

f a b

usin

ess

plan

Des

crib

ing

cont

ents

of a

bus

ines

s pl

an

C

rafti

ng a

bus

ines

s pl

an

D

iscu

ssin

g bu

sine

ss id

eas

C

onsu

lting

exp

erts

R

ecom

men

ded

text

book

s

Sam

ples

of

busi

ness

pla

ns

R

esou

rce

pers

ons

Inte

llect

ual

Prop

ertie

s

Iden

tify

diffe

rent

type

s of

inte

llect

ual

prop

ertie

s

Expl

ain

diffe

rent

type

s of

inte

llect

ual

prop

ertie

s

Dis

cuss

the

impo

rtanc

e of

pro

tect

ing

inte

llect

ual p

rope

rties

Sugg

est s

olut

ions

to in

telle

ctua

l pr

oper

ties

infri

ngem

ents

Des

crib

e fu

nctio

ns o

f the

Zim

babw

e Pa

tent

s O

ffice

Ty

pes

of in

telle

ctua

l pro

perti

es s

uch

as tr

adem

arks

, ind

ustri

al d

esig

ns,

pate

nts,

cop

yrig

hts

and

geog

raph

ical

indi

catio

ns

R

easo

ns fo

r pro

tect

ion

In

fring

emen

ts s

uch

as p

iracy

and

pl

agia

rism

Func

tions

of Z

imba

bwe

Pat

ents

O

ffice

Li

stin

g di

ffere

nt ty

pes

of In

telle

ctua

l Pr

oper

ties

D

escr

ibin

g ty

pes

of in

telle

ctua

l pr

oper

ties

Pr

opos

ing

solu

tions

to in

telle

ctua

l pr

oper

ties

infri

ngem

ents

Expl

aini

ng fu

nctio

ns o

f Zim

babw

e Pa

tent

s of

fice

Vi

sitin

g or

gani

satio

ns s

uch

as A

frica

n R

egio

nal I

nter

natio

nal P

rope

rty

Org

anis

atio

n (A

RIP

O) a

nd Z

imba

bwe

Pate

nts

Offi

ce

R

ecom

men

ded

text

book

s

Res

ourc

e pe

rson

s

Mat

eria

l fro

m

ARIP

O a

nd W

orld

In

tern

atio

nal

Prop

erty

O

rgan

isat

ion

(WIP

O) s

uch

as

broc

hure

s.

7.27 ENTERPRISE



!!

((

((

( ( ( ( ( ( ( ( ( ( ( ( (

%)+"/(

1.,&#"#:()2N./%"O.$X(

R>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(#)%.$(

$0::.$%.-(

&.$)0&/.$(

Busi

ness

Fin

ance

Des

crib

e th

e va

rious

sou

rces

of

finan

ce

Ev

alua

te th

e so

urce

s of

fina

nce

Ex

plai

n lo

ng te

rm a

nd s

hort

term

cap

ital

D

istin

guis

h be

twee

n sh

ares

an

d de

bent

ures

, ord

inar

y sh

ares

and

pre

fere

nce

shar

es

So

urce

s of

fina

nce

such

as

shar

es, d

eben

ture

s an

d le

asin

g

Type

s of

cap

ital

Id

entif

ying

sou

rces

of f

inan

ce

Ev

alua

ting

the

sour

ces

of fi

nanc

e

Cla

ssify

ing

capi

tal i

nto

long

term

and

sh

ort t

erm

Dis

cuss

ing

diffe

renc

es b

etw

een

shar

es a

nd d

eben

ture

s, o

rdin

ary

shar

es a

nd p

refe

renc

e sh

ares

R

ecom

men

ded

text

book

s

Shar

e ce

rtific

ates

New

spap

er c

uttin

gs

IC

T to

ols

Oth

er fi

nanc

ial

inst

itutio

ns

O

utlin

e th

e se

rvic

es re

nder

ed

by e

ach

of th

e fin

anci

al

inst

itutio

ns

M

erch

ant B

anks

Fina

nce

Hou

ses

D

isco

unt H

ouse

s

Build

ing

Soc

ietie

s

avin

gs B

ank

Sm

all E

nter

pris

e an

d D

evel

opm

ent C

orpo

ratio

n

Vi

sitin

g th

e fin

anci

al in

stitu

tions

Mat

chin

g gi

ven

serv

ices

to a

fina

ncia

l in

stitu

tion

D

escr

ibin

g th

e se

rvic

es o

f eac

h fin

anci

al in

stitu

tion

R

ecom

men

ded

text

book

s

ICT

tool

s

Res

ourc

e pe

rson

s

The

Res

erve

Ban

k of

Zi

mba

bwe

D

escr

ibe

the

func

tions

of T

he

Res

erve

Ban

k of

Zim

babw

e

Anal

yse

the

role

of T

he

Res

erve

Ban

k of

Zim

babw

e

Fu

nctio

ns o

f The

Res

erve

Ba

nk o

f Zim

babw

e

Expl

aini

ng th

e fu

nctio

ns o

f The

R

eser

ve B

ank

of Z

imba

bwe

Ev

alua

ting

the

role

s o

f The

Res

erve

Ba

nk o

f Zim

babw

e

IC

T to

ols

N

otes

and

coi

ns

C

harts

and

pa

mph

lets

New

spap

er c

uttin

gs

R

ecom

men

ded

text

book

s

7.28 FINAN

CE AND

BAN

KING


36ACommerce (Form 1 - 4) Syllabus

!!

((

((

( ( (

%)+"/(

1.,&#"#:()2N./%"O.$X(

R>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Type

s of

Pol

icie

s

Expl

ain

the

type

s of

insu

ranc

e po

licie

s

Exam

ine

the

bene

fits

of

insu

ranc

e an

d as

sura

nce

polic

ies

Ex

plai

n re

ason

s fo

r the

fo

rmat

ion

of N

atio

nal S

ocia

l Se

curit

y Au

thor

ity (N

SSA)

In

sura

nce

polic

ies

such

as

fidel

ity g

uara

ntee

and

As

sura

nce

polic

ies

such

as:

w

hole

life

ass

uran

ce, f

uner

al

polic

y an

d m

edic

al a

id

R

easo

ns fo

r the

form

atio

n of

N

SSA

D

iscu

ssin

g th

e va

rious

type

s of

in

sura

nce

polic

ies

Li

stin

g th

e be

nefit

s of

ass

uran

ce a

nd

insu

ranc

e po

licie

s

Dis

cuss

ing

the

reas

ons

for t

he

form

atio

n of

NS

SA

IC

T to

ols

R

esou

rce

pers

ons

R

ecom

men

ded

text

bo

oks

Expo

rt C

redi

t G

uara

ntee

C

orpo

ratio

n (E

CG

C)

Ex

plai

n th

e pu

rpos

e of

the

ECG

C

P

urpo

se o

f the

EC

GC

Dis

cuss

ing

the

purp

ose

of th

e E

CG

C

R

ecom

men

ded

text

bo

oks

7.29 INSURA

NCE AN

D ASSURA

NCE



!!

((

( %)+"/(

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Fact

ors

to c

onsi

der i

n ch

oosi

ng m

ode

of

com

mun

icat

ion

Out

line

fact

ors

to c

onsi

der i

n ch

oosi

ng m

ode

of c

omm

unic

atio

n F

acto

rs to

con

side

r in

choo

sing

m

ode

of c

omm

unic

atio

n su

ch a

s co

st, u

rgen

cy a

nd re

liabi

lity

Dis

cuss

ing

fact

ors

to c

onsi

der w

hen

choo

sing

mod

e of

com

mun

icat

ion

Rec

omm

ende

d te

xtbo

oks

Form

al a

nd in

form

al

busi

ness

co

mm

unic

atio

n

Dis

tingu

ish

betw

een

form

al a

nd

info

rmal

bus

ines

s co

mm

unic

atio

n I

dent

ify a

dvan

tage

s an

d di

sadv

anta

ges

of fo

rmal

and

in

form

al b

usin

ess

com

mun

icat

ion

Dra

ft a

busi

ness

lette

r

For

mal

bus

ines

s co

mm

unic

atio

n su

ch a

s bu

sine

ss le

tters

I

nfor

mal

bus

ines

s co

mm

unic

atio

n su

ch a

s gr

apev

ine

Adv

anta

ges

and

disa

dvan

tage

s of

form

al a

nd in

form

al b

usin

ess

com

mun

icat

ion

Diff

eren

tiatin

g be

twee

n fo

rmal

and

in

form

al b

usin

ess

com

mun

icat

ion

Lis

ting

adva

ntag

es a

nd

disa

dvan

tage

s of

form

al a

nd in

form

al

busi

ness

com

mun

icat

ion

Writ

ing

busi

ness

lette

rs

Sam

ples

of

mem

oran

dum

and

bu

sine

ss le

tters

R

ecom

men

ded

text

book

s

Tren

ds in

bus

ines

s co

mm

unic

atio

n I

dent

ify tr

ends

in c

omm

unic

atio

n A

sses

s th

e im

pact

of t

hese

te

chno

logi

cal d

evel

opm

ents

in

com

mun

icat

ion.

Tre

nds

in b

usin

ess

com

mun

icat

ion

such

as

the

use

of S

kype

, tw

itter

, blo

gs, e

-mai

l, Fa

cebo

ok a

nd W

hats

App

Dis

cuss

ing

tren

ds in

com

mun

icat

ion

Ana

lysi

ng im

pact

of t

echn

olog

ical

de

velo

pmen

ts in

com

mun

icat

ion

Rec

omm

ende

d te

xtbo

oks

Lap

tops

, des

ktop

s an

d sm

art p

hone

s R

esou

rce

pers

ons

I

CT

too

ls

(

7.30 BUSINESS CO

MMUN

ICATION



!!

((

(

( ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

%)+"/(

1.,&#"#:()2N./%"O.$X(


/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(

#)%.$(

$0::.$%.-(&.$)0&/.$(

Tr

ends

in

trans

port

D

escr

ibe

cont

aine

rizat

ion

Ju

stify

incr

ease

d us

e of

co

ntai

ners

Des

crib

e th

e ch

arac

teris

tics

of

each

dev

elop

men

t

Asse

ss th

e im

pact

of t

he

deve

lopm

ent o

n tra

nspo

rt

Out

line

the

reas

ons

for g

row

th

of a

ir ca

rgo

D

iscu

ss th

e im

pact

of I

CT

in

trans

port

C

onta

iner

isat

ion

To

ll ga

tes

Ve

hicl

e tra

ckin

g sy

stem

E-tic

ketin

g

Glo

bal P

ositi

onin

g R

emot

e Se

nsin

g (G

PRS)

Incr

ease

in a

ir ca

rgo

C

ondu

ctin

g ed

ucat

iona

l tou

rs to

tra

nspo

rt de

pots

Dis

cuss

ing

adva

ntag

es a

nd

disa

dvan

tage

s of

eac

h de

velo

pmen

t

Visi

ting

toll

gate

s

Dis

cuss

ing

the

reas

ons

in th

e in

crea

se o

f air

carg

o

R

ecom

men

ded

text

boo

k

ICT

tool

s

Res

ourc

e pe

rson

s

7.31 TRA

NSPO

RT

!!( ((((((((((((((((

((

(%)+"/(

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(

#)%.$(

$0::.$%.-(&.$)0&/.$(

Ty

pes

of

war

ehou

ses

Loca

tion

of a

w

areh

ouse

Id

entif

y ty

pes

of w

areh

ouse

s

Se

lect

an

appr

opria

te s

ite fo

r a

war

ehou

se

Ty

pes

of w

areh

ouse

s su

ch

as

_ pr

ivat

e _m

anuf

actu

rers

_w

hole

sale

rs

_ret

aile

rs

_pub

lic

_Bon

ded

Fa

ctor

s to

con

side

r whe

n lo

catin

g a

war

ehou

se

ca

tego

risin

g w

areh

ouse

s in

to

priv

ate

and

publ

ic

Vi

sitin

g w

areh

ouse

s, o

bser

ving

ac

tiviti

es a

nd re

porti

ng b

ack

An

alys

ing

fact

ors

cons

ider

ed

whe

n lo

catin

g a

war

ehou

se

W

areh

ouse

s

ICT

tool

s

( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

7.32 WAR

EHOU

SING



!!

((

%)+"/(

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(

#)%.$(

$0::.$%.-(&.$)0&/.$(

Mar

ketin

g m

ix

Iden

tify

mar

ketin

g m

ix v

aria

bles

Expl

ain

mar

ketin

g m

ix v

aria

bles

Anal

yse

impa

ct o

f mar

ketin

g m

ix

varia

bles

M

arke

ting

mix

var

iabl

es s

uch

as p

rodu

ct, p

rice,

pla

ce a

nd

prom

otio

n

Anal

ysis

of e

ach

mar

ketin

g m

ix v

aria

ble

Asse

ssm

ent o

f the

Impa

ct o

f ea

ch m

arke

ting

mix

var

iabl

es

to th

e m

arke

t and

bus

ines

s

Li

stin

g m

arke

ting

mix

va

riabl

es

D

escr

ibin

g m

arke

ting

mix

va

riabl

es

D

iscu

ssin

g m

arke

ting

mix

va

riabl

es

Su

gges

ting

appr

opria

te

pric

ing,

pro

duct

s, d

istri

butio

n an

d pr

omot

iona

l too

ls f

or a

gi

ven

mar

ket

C

rafti

ng a

n ad

verti

sing

mod

el

R

ecom

men

ded

text

book

s

New

spap

er c

uttin

gs

show

ing

item

s su

ch a

s pr

ess

rele

ases

Trad

e jo

urna

ls

( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

7.32 MAR

KETING



!!

((

(

(((

%)+"/(

1.,&#"#:()2N./%"O.$X(


/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Bu

sine

ss

envi

ronm

ent

D

escr

ibe

busi

ness

env

ironm

ent

Id

entif

y th

e in

tern

al a

nd e

xter

nal

fact

ors

affe

ctin

g a

busi

ness

Expl

ain

how

eac

h fa

ctor

affe

cts

a bu

sine

ss

Bu

sine

ss e

nviro

nmen

t

Elem

ents

of t

he b

usin

ess

Inte

rnal

env

ironm

ent

e su

ch a

s cu

stom

ers,

em

ploy

ees

and

sup

plie

rs

Ex

tern

al e

nviro

nmen

t suc

h as

po

litic

al, e

cono

mic

, soc

ial a

nd

tech

nolo

gica

l

Ex

plai

ning

bus

ines

s en

viro

nmen

t

Res

earc

hing

on

the

impa

ct o

f in

tern

al a

nd e

xter

nal f

acto

rs

An

alys

ing

the

impa

ct o

f int

erna

l an

d ex

tern

al fa

ctor

s

IC

T to

ols

N

ewsp

aper

cu

tting

s

Rec

omm

ende

d te

xt b

ooks

FORM

4 SYLLABU

S7.34 PRO

DUCTION

!!

(((

(%)+"/

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Ba

lanc

e of

Pa

ymen

ts

D

istin

guis

h be

twee

n Vi

sibl

e an

d In

visi

ble

Trad

e

Cal

cula

te B

alan

ce o

f Tra

de,

Invi

sibl

e Tr

ade

and

Bala

nce

of

Paym

ents

Con

vert

curr

enci

es

O

utlin

e th

e w

ays

of c

orre

ctin

g Ba

lanc

e of

Pay

men

ts d

efic

it

Vi

sibl

e an

d In

visi

ble

Trad

e

Bala

nce

of In

visi

ble

Trad

e an

d Ba

lanc

e of

Pay

men

ts

Ex

chan

ge ra

tes

M

etho

ds o

f cor

rect

ing

Bala

nce

of P

aym

ents

def

icit

C

ompa

ring

Vis

ible

and

Invi

sibl

e tra

de

D

emon

stra

ting

the

calc

ulat

ion

of

trade

tran

sact

ions

Cal

cula

ting

exch

ange

rate

s

Dis

cuss

ing

way

s of

cor

rect

ing

Bala

nce

of P

aym

ents

def

icit

R

ecom

men

ded

text

boo

ks

Sa

mpl

es o

f di

ffere

nt

curr

enci

es

IC

T to

ols

N

ewsp

aper

cu

tting

s ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

7.35 TRA

DE



!!

((

(( (

%)+"/

1.,&#"#:()2N./%"O.$X(

1>@B<>B?(?P;TRF(S>(@SR>(=;X(

/)#%.#%(

$0::.$%.-(,/%"O"%".$(,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Trad

ers

Asso

ciat

ions

I

dent

ify tr

ader

s as

soci

atio

ns

Exp

lain

the

func

tions

of t

rade

rs

asso

ciat

ions

Tra

ders

ass

ocia

tions

suc

h as

Cro

ss

Boar

ders

Ass

ocia

tion,

Boo

k Se

llers

As

soci

atio

n an

d Zi

mba

bwe

Nat

iona

l Ve

ndor

s As

soci

atio

n (Z

NV

A)

Tra

ders

Ass

ocia

tions

func

tions

Inv

iting

repr

esen

tativ

es fr

om v

ario

us

orga

nisa

tions

to e

xpla

in th

e fu

nctio

ns o

f tra

ders

ass

ocia

tions

Rec

omm

ende

d te

xtbo

oks

Mat

eria

l fro

m th

e or

gani

satio

ns

R

esou

rce

Pers

ons

Busi

ness

M

embe

rshi

p O

rgan

isat

ion

(BM

Os)

Exp

lain

the

impo

rtanc

e of

Bus

ines

s M

embe

rshi

p O

rgan

isat

ions

B

usin

ess

Mem

bers

hip

Org

anis

atio

ns

such

as

ZNC

C, C

ZI a

nd Z

IMTR

ADE

D

iscu

ssin

g im

porta

nce

of B

MO

s R

ecom

men

ded

text

book

s M

ater

ials

from

or

gani

satio

ns

Smal

l to

Med

ium

En

terp

rises

(S

MEs

)

Des

crib

e th

e fe

atur

es o

f Sm

all t

o M

ediu

m E

nter

pris

es (S

MEs

) E

xpla

in th

e im

porta

nce

of S

MEs

O

utlin

e th

e c

halle

nges

fac

ed b

y Sm

all t

o M

ediu

m E

nter

pris

es

(SM

Es)

Eva

luat

e G

over

nmen

t ini

tiate

d pr

ogra

mm

es m

eant

for S

mal

l to

Med

ium

Ent

erpr

ises

(SM

Es)

Sm

all t

o M

ediu

m E

nter

pris

es (S

MEs

) F

eatu

res

and

impo

rtanc

e of

Sm

all t

o M

ediu

m E

nter

pris

es (S

MEs

) C

halle

nges

of S

mal

l to

Med

ium

En

terp

rises

(SM

Es)

Gov

ernm

ent a

ssis

tanc

e to

Sm

all t

o M

ediu

m E

nter

pris

es (S

MEs

) C

reat

ion

of S

MEs

spe

cial

zon

es s

uch

as S

iyas

o an

d G

len

Vie

w A

rea

8

Vis

iting

loca

l Sm

all t

o M

ediu

m

Ente

rpris

es (S

MEs

) E

valu

atin

g th

e co

ntrib

utio

n of

Sm

all

to M

ediu

m E

nter

pris

es (S

MEs

) to

Zim

babw

ean

econ

omy

O

utlin

ing

cha

lleng

es fa

ced

by

Smal

l to

Med

ium

Ent

erpr

ises

(SM

Es)

Dis

cuss

ing

Gov

ernm

ent i

nitia

ted

prog

ram

mes

mea

nt fo

r Sm

all t

o M

ediu

m E

nter

pris

es (S

MEs

)

Rec

omm

ende

d te

xt

book

s R

esou

rce

pers

ons

Publ

ic s

ecto

r re

form

s D

efin

e th

e te

rms

Exp

lain

the

reas

ons

for a

nd a

gain

st

com

mer

cial

isat

ion,

priv

atis

atio

n an

d na

tiona

lisat

ion

Pub

lic s

ecto

r ref

orm

s:

- co

mm

erci

alis

atio

n -

priv

atis

atio

n -

natio

nalis

atio

n

Dis

cuss

ing

trend

s in

Pub

lic s

ecto

r bu

sine

sses

R

ecom

men

ded

text

bo

oks

( ( ( ( ( ( ( ( ( ( (

7.36 BUSINESS OR

GANISATION

S



!!

(((

((

(

%)+"/(

1.,&#"#:()2N./%"O.$X(


/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Busi

ness

ca

lcul

atio

ns

Def

ine

wor

king

cap

ital,

gros

s an

d ne

t pro

fit, t

urno

ver a

nd ra

te o

f st

ock-

turn

ove

r C

alcu

late

wor

king

cap

ital,

gros

s pr

ofit,

net

pro

fit a

nd th

e ra

te o

f st

ock-

turn

ove

r D

eter

min

e R

etur

n on

Cap

ital

Empl

oyed

(RO

CE)

,

Cal

cula

te p

rofit

mar

gin

and

mar

k up

Wor

king

cap

ital

Gro

ss a

nd n

et p

rofit

R

ate

of s

tock

turn

M

ark

up

and

mar

gin

Ret

urn

on C

apita

l Em

ploy

ed (R

OC

E)

Dis

cuss

ing

wor

king

cap

ital,

gros

s an

d ne

t pro

fit, s

tock

turn

and

cos

t of

good

s so

ld

Com

putin

g w

orki

ng c

apita

l, gr

oss

and

net p

rofit

, rat

e of

sto

ck tu

rn ,

retu

rn o

n ca

pita

l em

ploy

ed ,m

ark

up

and

mar

gin

Rec

omm

ende

d te

xtbo

oks

Res

ourc

e pe

rson

s F

inan

cial

st

atem

ents

I

CT

tool

s

Zim

babw

e St

ock

Exch

ange

A

sses

s th

e im

porta

nce

of th

e Zi

mba

bwe

Stoc

k Ex

chan

ge to

the

econ

omy.

E

xpla

in th

e ro

les

of s

pecu

lato

rs

Out

line

func

tions

of b

roke

rs a

nd

jobb

ers

Impo

rtanc

e of

Zim

babw

e S

tock

ex

chan

ge (

ZSE)

A

gent

s su

ch a

s br

oker

s an

d jo

bber

s S

pecu

lato

rs s

uch

as b

ulls

, bea

rs a

nd

stag

s

Ana

lysi

ng th

e im

porta

nce

of

Zim

babw

e St

ock

Exch

ange

(ZSE

) V

isiti

ng th

e Z

imba

bwe

Stoc

k Ex

chan

ge (Z

SE)

D

iscu

ssin

g th

e ro

les

of s

pecu

lato

rs

Ide

ntify

ing

func

tions

of b

roke

rs a

nd

jobb

ers

Pam

phle

ts

Sto

ck E

xcha

nge

R

esou

rce

pers

ons

R

ecom

men

ded

te

xt b

ooks

ICT

tool

s

7.37 FINAN

CE AND

BAN

KING



!! ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

%)+"/(

1.,&#"#:()2N./%"O.$X(


/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(

#)%.$(

&.$)0&/.$(

Tren

ds in

ba

nkin

g I

dent

ify th

e de

velo

pmen

ts in

the

bank

ing

sect

or

Eva

luat

e th

e us

eful

ness

of t

he

trend

s in

the

econ

omy

Tr

ends

in B

anki

ng s

uch

as:

- te

leba

nkin

g

- mob

ile b

anki

ng

- e-b

anki

ng

Exp

lain

ing

the

deve

lopm

ents

in th

e ba

nkin

g se

ctor

Dis

cuss

ing

the

impa

ct o

f the

tre

nds

on e

cono

mic

act

iviti

es

Dem

onst

ratin

g m

obile

ban

king

V

isiti

ng m

oney

tran

sfer

age

nts

Rec

omm

ende

d te

xt

book

s I

CT

tool

s R

esou

rce

peop

le

such

as

mon

ey

trans

fer a

gent

s

Flo

w c

harts

In

tern

atio

nal

finan

cial

in

stitu

tions

Out

line

the

inte

rnat

iona

l fin

anci

al

inst

itutio

ns

Ass

ess

the

role

of i

nter

natio

nal

finan

cial

inst

itutio

ns in

dev

elop

ing

coun

tries

Int

erna

tiona

l fin

anci

al in

stitu

tions

suc

h as

: -

Infra

stru

ctur

e D

evel

opm

ent

Bank

(ID

B)

- Af

rican

Dev

elop

men

t Ban

k -

Inte

rnat

iona

l Mon

etar

y Fu

nd

(IMF)

-

Inte

rnat

iona

l Ban

k fo

r R

econ

stru

ctio

n a

nd

Dev

elop

men

t(IBR

D)

- W

orld

Ban

k

Lis

ting

inte

rnat

iona

l fin

anci

al

inst

itutio

ns

Exp

lain

ing

the

role

of i

nter

natio

nal

finan

cial

inst

itutio

ns

Ana

lysi

ng th

e ef

fect

iven

ess

of th

e ac

tiviti

es o

f int

erna

tiona

l fin

anci

al

inst

itutio

ns in

Zim

babw

e

IC

T to

ols

Rec

omm

ende

d te

xtbo

oks



!!

(((

((

( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( ( (

%)+"/(

1.,&#"#:()2N./%"O.$X(


/)#%.#%(

$0::.$%.-(,/%"O"%".$((,#-(

#)%.$(

$0::.$%.-(

&.$)0&/.$(

Im

pact

of

ICT

on

Insu

ranc

e an

d As

sura

nce

Ex

plai

n e-

insu

ranc

e an

d e-

assu

ranc

e

Stat

e ad

vant

ages

and

di

sadv

anta

ges

of IC

T in

insu

ranc

e an

d as

sura

nce

E-

insu

ranc

e

E-as

sura

nce

Im

pact

on:

_f

irms

_pot

entia

l clie

nts

D

iscu

ssin

g e-

insu

ranc

e an

d e-

assu

ranc

e

Deb

atin

g th

e im

pact

of I

CT

in

insu

ranc

e an

d as

sura

nce

IC

T to

ols

R

esou

rce

pers

ons

Br

ochu

res

pa

mph

lets

7.38 INSURA

NCE AN

D ASSURA

NCE



8.3 A

SSESSM

ENT MOD

EL

The A

griculture learning area will be assessed through continuous and summative assessements as illustrated in

the assessment model

Assessment of learner performance in Com

merce

Continous Assessment 30%

Continous Assessment 70%

Paper 1

20%

Paper 1

50%

Examination Mark = 70%

Continous Assessment = 30%

Theory tests 6%

Assignments 9%

Practical Projects

15%

Profiling

Profiling

EXIT

PROFILE

FINAL M

ARK

Commerce 100%


46


!!

( ( (

(%>BE?(( 5( 3( J( K( 6( M( Z( [( \( 54( 55( 9>HAP=H<A((^(Theory Tests 1 1 1 1 1 1 1 1 1 1 1 6 Assignments 1 1 1 1 1 1 1 1 1 1 1 9 Practical Projects 1 1 1 15 ((%;=@R(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((J4(((

( ( (

( Multiple Choice

( 1 hour 15 minutes

(

( (

( (

( ( ( (

((

8.4 CONTINUOUS ASSESSMENT

8.5 SUMMATIVE ASSESSMENT

!!

( ( (

(

((

( ( (

( Multiple Choice

( 1 hour 15 minutes

(

( (

( (

( ( ( (

2 hours

9

((%H=R>( -TB@=H;<( !@BD?( 9>HAP=H<A(`^a(

Paper 1 Multiple choice 1 hour 15 minutes 40 20 Paper 2 Structured and Essays 2 hours 100 50

Paper 1: Multiple Choice

The paper consists of 40 Multiple Choice questions.Time: 1 hour 15 minutesWeighting: 20%

Paper 2:

The paper consists of 2 sections which are Section A and Section B

Section A6 compulsory structured questions totaling 40 marks

Section B - Essays3 essay questions totaling 60 marks will be answered out of 7 questions Time: 2 hoursWeighting: 50%

Examinations

8.6 SPECIFICATION GRID

!!

((

((((($+./"*"/,%")#(:&"-(+@U>B(( 8<;WR>FA>(WH=P(

0<F>B?=@<FH<A(^(,UURHV@=H;<(^( ,<@RQ?H?(^( .b@RT@=H;<(^( %;=@R(^(

1 11 4 3 2 20 2 20 15 8 7 50 Total 31 19 11 9 70 (


COMMerCe SYLLABUS - zimsec.co.zw

Documents

Transcript of COMMerCe SYLLABUS - zimsec.co.zw