COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER...

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1 Before the Federal Communications Commission Washington, DC 20554 In the Matter of Connect America Fund ) ) ) WC Docket No. 10-90 COMMENTS OF WINDSTREAM CORPORATION Windstream Corporation, on behalf of its incumbent local exchange carrier (“ILEC”) affiliates (hereinafter “Windstream”), submits the following reply comments in response to the Wireline Competition Bureau (“Bureau”) Public Notice seeking further comment on issues regarding service obligations for Connect America Fund (“CAF”) Phase II and determining who is an unsubsidized competitor. 1 The Bureau has expressed its intention to use June 2012 State Broadband Initiative (SBI) data to assist in determining what areas are served with voice and broadband by an unsubsidized competitor and thus should be ineligible for CAF Phase II support. 2 However, various commenters—including cable companies—have raised significant doubts as to the accuracy of SBI data with respect to cable coverage. 3 1 Public Notice, “Wireline Competition Bureau Seeks Further Comment on Issues Regarding Service Obligations for Connect America Phase II and Determining Who is an Unsubsidized Competitor,” WC Docket No. 10-90, DA 13-284 (rel. Feb. 26, 2012) (Public Notice). 2 Id. at ¶ 8. 3 See, e.g., Comments of NTCA—The Rural Broadband Association, The National Exchange Carrier Association, Inc., The Eastern Rural Telecom Association, and the Western Telecommunications Alliance, WC Docket No. 10-90, at 5 (March 28, 2013) (discussing Time Warner Cable’s reporting methodology and how it is likely to have resulted in overstatement of coverage); Reply Comments of the Independent Telephone & Telecommunications Alliance, WC Docket No. 10-90, at 5 (March 4, 2013); Letter from Mary McManus, Comcast, to Marlene H. Dortch, Secretary, FCC, WC Docket No. 10-90, at 2 (January 24, 2013) (indicating that Comcast’s coverage in more than 100,000 census blocks is misstated).

Transcript of COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER...

Page 1: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

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Before the

Federal Communications Commission

Washington, DC 20554

In the Matter of

Connect America Fund

)

)

)

WC Docket No. 10-90

COMMENTS OF WINDSTREAM CORPORATION

Windstream Corporation, on behalf of its incumbent local exchange carrier (“ILEC”)

affiliates (hereinafter “Windstream”), submits the following reply comments in response to the

Wireline Competition Bureau (“Bureau”) Public Notice seeking further comment on issues

regarding service obligations for Connect America Fund (“CAF”) Phase II and determining who

is an unsubsidized competitor.1

The Bureau has expressed its intention to use June 2012 State Broadband Initiative (SBI)

data to assist in determining what areas are served with voice and broadband by an unsubsidized

competitor and thus should be ineligible for CAF Phase II support.2 However, various

commenters—including cable companies—have raised significant doubts as to the accuracy of

SBI data with respect to cable coverage.3

1 Public Notice, “Wireline Competition Bureau Seeks Further Comment on Issues

Regarding Service Obligations for Connect America Phase II and Determining Who is an

Unsubsidized Competitor,” WC Docket No. 10-90, DA 13-284 (rel. Feb. 26, 2012) (Public

Notice).

2 Id. at ¶ 8.

3 See, e.g., Comments of NTCA—The Rural Broadband Association, The National

Exchange Carrier Association, Inc., The Eastern Rural Telecom Association, and the Western

Telecommunications Alliance, WC Docket No. 10-90, at 5 (March 28, 2013) (discussing Time

Warner Cable’s reporting methodology and how it is likely to have resulted in overstatement of

coverage); Reply Comments of the Independent Telephone & Telecommunications Alliance,

WC Docket No. 10-90, at 5 (March 4, 2013); Letter from Mary McManus, Comcast, to Marlene

H. Dortch, Secretary, FCC, WC Docket No. 10-90, at 2 (January 24, 2013) (indicating that

Comcast’s coverage in more than 100,000 census blocks is misstated).

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For its own service territories, Windstream is undertaking an extensive analysis of data

that indicates the real-world presence of a wireline broadband competitor—aggregate records of

the extent to which Windstream’s broadband customers have ported their voice telephone

numbers to wireline competitors and, at the same time, disconnected their broadband service

(hereinafter the “porting analysis”). This data captures situations in which a Windstream

customer is likely to become a voice and broadband customer of another wireline provider in its

pertinent area. The results of Windstream’s porting analysis, a portion of which is attached

hereto, show that a significant percentage of census block groups incorporating census blocks

that are listed on the latest National Broadband Map as served by a cable provider likely are not

in fact so served. Windstream is developing and verifying similar data for its entire service area

and will submit it as soon as possible.

In the interest of accuracy and efficiency, the Bureau should supplement the reported

June 2012 SBI data, or whatever data set the Bureau plans to use as the baseline for a CAF Phase

II challenge process, with the data from Windstream’s porting analysis and any similar analyses

performed by incumbent local exchange carriers. In the alternative, within the context of a

challenge process, a location that is shown—through Windstream’s porting analysis or similar

analyses—as unserved by an unsubsidized competitor should be presumed eligible for CAF

Phase II, and such a presumption should be rebuttable only through actual billing records or

engineering evidence demonstrating that the unsubsidized competitor is offering service in that

location.

I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER

PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF

CABLE COVERAGE IN WINDSTREAM’S SERVICE TERRITORIES.

Over the past several months, Windstream has gathered aggregate records of customer

churn and number porting—customer switching their phone and broadband service to a wireline

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competitor—and has grouped that porting information by matching internal identification

(MIROR_ID) of specific carrier serving areas (CSAs) 4

and has cross-referenced those records

with a list of associated census blocks that are shown on the National Broadband Map as served

by an unsubsidized competitor at speeds of at least 3 Mbps/768 kbps.5 Windstream has then

analyzed, by census block group, the number of telephone number porting requests from wireline

carriers in the past 18 months with respect to Windstream customers that are accompanied by

cancellation of the customer’s Windstream broadband service. For the purposes of this analysis

Windstream has focused on cases where customers are porting their phone numbers and

cancelling their broadband service, which indicates such customers are switching to a competitor

for both voice and broadband service. Although Windstream has performed its analysis at the

individual census block level, it is presenting its data on the census block group level due to the

relative instability of census block group definitions as compared to individual census blocks.6

Moreover, aggregating the data on a census block group level gives cable competitors the

maximum benefit of the doubt because it demonstrates the presence or absence of porting

activity over a much larger number of customer locations.

In its analysis, Windstream has found that in a significant number of census block

groups—which typically encompass 600 to 3,000 people7—it has received no wireline porting

requests in the past 18 months that are accompanied by cancellation of the customer’s broadband

4 Carrier serving area is a term used by local exchange carriers to denote a geographic

customer service area that is served or planned to be served by a single digital loop carrier.

5 CSA data can be geocoded to U.S. Census Bureau units, including census blocks, such

that porting data can be analyzed at the census block level.

6 Windstream took this concern into account because the definition of census blocks and

census block groups changed during the 18-month measurement period in Windstream’s porting

analysis.

7 See Census 2000 Geographic Definitions, available at

http://www.census.gov/geo/www/geo_defn.html.

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service, despite the fact that the associated census blocks are listed on the National Broadband

Map as served by an unsubsidized competitor. In other words, despite the alleged presence of a

competitor providing service at speeds of at least 3/768, Windstream has not received a single

request in 18 months in an entire census block group to port a phone number to a wireline

competitor and cancel the associated Windstream broadband service. Windstream submits that

the lack of such porting requests throughout an entire census block group over 18 months is

strong evidence that there is no competitor providing 3/768 or better service in the census blocks

within that census block group.

Attached as Exhibit A are the results of Windstream’s porting analysis in its service

territories in Georgia and North Carolina—a list of census block groups, by GEOID, that

encompass census blocks that are listed on the National Broadband Map as served by a cable

broadband provider, and whether in that census block group Windstream has received any

requests in the past 18 months for telephone number ports to wireline carriers that are

accompanied by cancellation of the customer’s broadband service. The results are noteworthy—

of 1,082 census block groups within Windstream’s territory in these two states that are

purportedly served by cable providers, 304 (28 percent) show zero number ports that are

accompanied by cancellation of broadband service over the past 18 months. Windstream is

currently developing completely geocoded data for its entire service territory, but its analysis

thus far indicates that the results for Georgia and North Carolina are reasonably representative of

the results in other states in Windstream’s footprint.8

8 Windstream has finalized its analysis of Georgia and North Carolina first because it has

cable engineers on the ground in those states and thus was able to verify the analysis results and

perform a “proof of concept.”

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II. THE BUREAU SHOULD SUPPLEMENT THE JUNE 2012 SBI DATA WITH

DATA FROM WINDSTREAM’S PORTING ANALYSIS.

In the Public Notice, the Bureau seeks any information interested parties believe should

supplement the reported June 2012 SBI data.9 Presumably, this June 2012 SBI data, as

supplemented, would form the basis of a challenge process to determine the final list of CAF

Phase II-eligible census blocks. Windstream’s porting analysis is producing, through a valid

methodology, a list of census blocks that very likely are classified erroneously in the June 2012

SBI data as served by an unsubsidized competitor. Therefore, Windstream requests that the

Bureau supplement the June 2012 SBI data by including, as eligible for CAF Phase II support,

census blocks within census block groups that are shown in Windstream’s porting analysis as

having no telephone number ports that are accompanied by cancellation of Windstream

broadband service over the past 18 months.

Proper identification of areas that should be CAF Phase II-eligible is critical to the

efficient distribution of limited funding and the service of consumers. If a census block is

erroneously excluded from eligibility, the customers within that census block may be left without

any chance of receiving robust broadband service for years to come. Given these high stakes, the

Bureau should err on the side of being inclusive rather than potentially leaving unserved areas

with no hope for relief in the foreseeable future. Moreover, to the extent the Bureau can produce

a baseline list that is as accurate as possible, the resulting challenge process will be less onerous

for both the Commission and interested parties. Thus, the Bureau should supplement the June

2012 SBI data with other reliable data, such as the results of Windstream’s porting analysis, for

the purpose of developing an initial list of eligible census blocks. This initial list would then be

subject to a meaningful challenge process in which a cable provider would have an opportunity

9 Public Notice at ¶ 10.

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to rebut Windstream’s porting analysis with affirmative evidence that it is providing voice and

broadband service in a given census block. Such evidence should include printouts of billing

information for customers within the area or engineering analyses, with accompanying officer

certification as to the veracity of the material provided.10

III. IN THE LEAST, WINDSTREAM’S PORTING ANALYSIS SHOULD CREATE A

PRESUMPTION OF ELIGIBILITY WITHIN A CHALLENGE PROCESS.

If the Bureau declines to supplement the June 2012 SBI data with the data from

Windstream’s porting analysis for the purpose of developing the baseline list of CAF Phase II-

eligible census blocks, it should at least make clear that in the context of a challenge process,

evidence through Windstream’s porting analysis that census blocks actually are not served by an

unsubsidized competitor should create a presumption that such census blocks are eligible for

CAF Phase II. The burden should then shift to the relevant competitive provider to establish,

through affirmative evidence as discussed above, that it provides unsubsidized voice and

broadband service within the census block. If the competitive provider cannot provide such clear

evidence, the census block should be deemed CAF Phase II-eligible.

CONCLUSION

In the interest of accuracy and efficiency, the Bureau should supplement the reported

June 2012 SBI data, or whatever data set the Bureau plans to use as the baseline for a CAF Phase

II challenge process, with the data from Windstream’s porting analysis and any similar analyses

performed by incumbent local exchange carriers. In the alternative, within the context of a

challenge process, a location that is shown—through Windstream’s porting analysis or similar

analyses—as unserved by an unsubsidized competitor should be presumed eligible for CAF

10

See Public Notice, Wireline Competition Bureau Seeks Comment on Procedures Relating

to Areas Eligible for Funding and Election to Make a Statewide Commitment in Phase II of the

Connect America Fund, WC Docket No. 10-90, DA 12-2075, at ¶ 12 (rel. Dec. 27, 2012).

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Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

1 130039601002 0

2 130099707013 0

3 130119703001 0

4 130210136031 0

5 130279602001 0

6 130279605001 0

7 130279606001 0

8 130279606002 0

9 130379501002 0

10 130379502003 0

11 130470301002 0

12 130470301003 0

13 130470301004 0

14 130470303041 0

15 130490101001 0

16 130490101002 0

17 130490101004 0

18 130530201001 0

19 130550102004 0

20 130570901003 0

21 130591405001 0

22 130591406003 0

23 130619603002 0

24 130659701002 0

25 130659701003 0

26 130659701004 0

27 130659702001 0

28 130719701001 0

29 130719702002 0

30 130719703003 0

31 130719705001 0

32 130719709002 0

33 130719709004 0

34 130759601002 0

35 130759602005 0

36 130759603001 0

37 130790702013 0

38 130790702022 0

39 130859701002 0

40 130859701003 0

41 130859702011 0

42 130859702012 0

43 130859702021 0

44 130919605001 0

45 130919606002 0

46 130939701002 0

Page 1 of 24

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Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

47 130939701003 0

48 130990905002 0

49 131030301001 0

50 131030301002 0

51 131030302021 0

52 131099702004 0

53 131150003001 0

54 131171301033 0

55 131198901012 0

56 131198901021 0

57 131198901023 0

58 131198902003 0

59 131198902004 0

60 131198904001 0

61 131230801001 0

62 131230802002 0

63 131230802003 0

64 131230805001 0

65 131299702001 0

66 131299702004 0

67 131319502001 0

68 131319502002 0

69 131319506001 0

70 131339503011 0

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72 131350506082 0

73 131350506101 0

74 131390001021 0

75 131390002032 0

76 131390012011 0

77 131390013021 0

78 131479601005 0

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80 131530201082 0

81 131530211031 0

82 131530211041 0

83 131530211072 0

84 131530211074 0

85 131530212024 0

86 131530215002 0

87 131570106004 0

88 131570107012 0

89 131570107022 0

90 131570107031 0

91 131690301042 0

92 131690303023 0

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Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

93 131739501002 0

94 131739502004 0

95 131739502005 0

96 131770202001 0

97 131770203002 0

98 131770204031 0

99 131839702003 0

100 131850101011 0

101 131850101032 0

102 131850102025 0

103 131850107001 0

104 131879602023 0

105 131930002002 0

106 131930003001 0

107 131930003002 0

108 131930003003 0

109 131930004003 0

110 131930004004 0

111 131950202001 0

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113 131950205001 0

114 131979201002 0

115 131979202001 0

116 131979202002 0

117 131979202003 0

118 131999706003 0

119 132019503002 0

120 132050902001 0

121 132099503002 0

122 132130107003 0

123 132190301004 0

124 132190303001 0

125 132190305001 0

126 132250401011 0

127 132250403021 0

128 132250404001 0

129 132270504002 0

130 132270505002 0

131 132299602001 0

132 132310104002 0

133 132379603002 0

134 132379603003 0

135 132379603004 0

136 132437901002 0

137 132519703001 0

138 132519704002 0

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Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

139 132519704003 0

140 132579704001 0

141 132619503001 0

142 132619504001 0

143 132639602001 0

144 132639602002 0

145 132639603002 0

146 132679503002 0

147 132679503003 0

148 132679504002 0

149 132699502001 0

150 132699503004 0

151 132719502001 0

152 132759602001 0

153 132779605001 0

154 132879703004 0

155 132890602001 0

156 132950204003 0

157 132950205021 0

158 132950206013 0

159 132950208003 0

160 132950209013 0

161 132971105051 0

162 132971106021 0

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165 133059703001 0

166 133059706001 0

167 133097802002 0

168 133097802003 0

169 133130004006 0

170 133130005022 0

171 133130005023 0

172 370250421013 0

173 370370206002 0

174 370370207023 0

175 370399305003 0

176 370439501003 0

177 370439502001 0

178 370570603032 0

179 370570605002 0

180 370570605003 0

181 370570605004 0

182 370570614004 0

183 370570617013 0

184 370570617022 0

Page 4 of 24

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Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

185 370570617024 0

186 370570617031 0

187 370570617032 0

188 370570617033 0

189 370570619022 0

190 370570619023 0

191 370670026032 0

192 370670026033 0

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198 370670039081 0

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201 370850711022 0

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214 370850714021 0

215 370850714022 0

216 370850714023 0

217 370939702022 0

218 370970612041 0

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220 371050301011 0

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225 371050303001 0

226 371050303002 0

227 371050304011 0

228 371050304012 0

229 371050304013 0

230 371050304022 0

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Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

231 371050304023 0

232 371050305011 0

233 371050305013 0

234 371050305021 0

235 371050305022 0

236 371050305031 0

237 371050305033 0

238 371050305034 0

239 371050306022 0

240 371050307011 0

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242 371050307021 0

243 371139706005 0

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245 371190055213 0

246 371190056111 0

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248 371190057131 0

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251 371190058151 0

252 371190058152 0

253 371190058162 0

254 371190058171 0

255 371190058333 0

256 371190058383 0

257 371190058421 0

258 371190058442 0

259 371190058473 0

260 371190064041 0

261 371190064042 0

262 371259503023 0

263 371259505011 0

264 371259505012 0

265 371259505013 0

266 371259507021 0

267 371499202001 0

268 371499202002 0

269 371499202003 0

270 371499203031 0

271 371499203042 0

272 371510305041 0

273 371539711001 0

274 371590502013 0

275 371590509013 0

276 371590511021 0

Page 6 of 24

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Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

277 371590512011 0

278 371590519012 0

279 371650101021 0

280 371650106001 0

281 371650106005 0

282 371679302003 0

283 371679305003 0

284 371679308012 0

285 371679312011 0

286 371690704003 0

287 371690706002 0

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299 371790208005 0

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301 371790210052 0

302 371790210112 0

303 371830532071 0

304 371970501011 0

305 130099701001 1+

306 130099702002 1+

307 130099702004 1+

308 130099703001 1+

309 130099704001 1+

310 130099704002 1+

311 130099704003 1+

312 130099704004 1+

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314 130099705001 1+

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317 130099706001 1+

318 130099706002 1+

319 130099706003 1+

320 130099706004 1+

321 130099707011 1+

322 130099707012 1+

Page 7 of 24

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Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

323 130099707022 1+

324 130099708002 1+

325 130099708004 1+

326 130131801041 1+

327 130131801071 1+

328 130131801072 1+

329 130131801081 1+

330 130131801082 1+

331 130131802041 1+

332 130131802042 1+

333 130131802051 1+

334 130131802061 1+

335 130131802062 1+

336 130131803011 1+

337 130131803021 1+

338 130131803022 1+

339 130131803031 1+

340 130131804012 1+

341 130131805021 1+

342 130131805022 1+

343 130131805023 1+

344 130179603004 1+

345 130179604002 1+

346 130179605001 1+

347 130179605002 1+

348 130179605003 1+

349 130179605004 1+

350 130179605005 1+

351 130199701001 1+

352 130199703001 1+

353 130199703003 1+

354 130199704001 1+

355 130199704002 1+

356 130199704003 1+

357 130199705002 1+

358 130199706001 1+

359 130199706002 1+

360 130199706003 1+

361 130279604001 1+

362 130279604002 1+

363 130279605002 1+

364 130550102001 1+

365 130550102002 1+

366 130550102003 1+

367 130550102005 1+

368 130550102006 1+

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Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

369 130550103003 1+

370 130550104001 1+

371 130550104002 1+

372 130550104003 1+

373 130550104004 1+

374 130550105002 1+

375 130550105003 1+

376 130550105004 1+

377 130550105005 1+

378 130570901004 1+

379 130570902001 1+

380 130570902003 1+

381 130570903001 1+

382 130570903002 1+

383 130570905012 1+

384 130570905022 1+

385 130570906011 1+

386 130570906023 1+

387 130570907011 1+

388 130570907013 1+

389 130570907014 1+

390 130570907021 1+

391 130570907022 1+

392 130570907023 1+

393 130570908023 1+

394 130570908031 1+

395 130570908033 1+

396 130570908042 1+

397 130591406001 1+

398 130591406002 1+

399 130690102002 1+

400 130690103001 1+

401 130719703001 1+

402 130719703002 1+

403 130719703004 1+

404 130719703005 1+

405 130719704002 1+

406 130719704003 1+

407 130719706002 1+

408 130719707011 1+

409 130719707012 1+

410 130719707013 1+

411 130719707014 1+

412 130719707021 1+

413 130719708001 1+

414 130719708002 1+

Page 9 of 24

Page 16: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

415 130719708003 1+

416 130719708004 1+

417 130719709001 1+

418 130719709003 1+

419 130759603003 1+

420 130759603004 1+

421 130759604001 1+

422 130759604003 1+

423 131030301003 1+

424 131030302022 1+

425 131030302032 1+

426 131030303031 1+

427 131030303042 1+

428 131030303043 1+

429 131030303051 1+

430 131198901011 1+

431 131198901013 1+

432 131299702002 1+

433 131319503002 1+

434 131319503003 1+

435 131319504001 1+

436 131319504002 1+

437 131319504003 1+

438 131319504004 1+

439 131319505002 1+

440 131319505003 1+

441 131319505004 1+

442 131339501002 1+

443 131339502001 1+

444 131339502002 1+

445 131339502003 1+

446 131530201081 1+

447 131530201092 1+

448 131530211033 1+

449 131530211034 1+

450 131530211042 1+

451 131530211044 1+

452 131530211052 1+

453 131530211073 1+

454 131530211081 1+

455 131530211082 1+

456 131530211131 1+

457 131530211132 1+

458 131530211133 1+

459 131530212011 1+

460 131530212022 1+

Page 10 of 24

Page 17: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

461 131530212023 1+

462 131530214002 1+

463 131530214003 1+

464 131559501002 1+

465 131559502002 1+

466 131559502003 1+

467 131559502005 1+

468 131570101012 1+

469 131570101021 1+

470 131570101022 1+

471 131570102001 1+

472 131570106005 1+

473 131570107021 1+

474 131690303011 1+

475 131690303012 1+

476 131739502003 1+

477 131839701001 1+

478 131839701003 1+

479 131839702001 1+

480 131850102011 1+

481 131850102021 1+

482 131850102022 1+

483 131850102023 1+

484 131850102024 1+

485 131930001002 1+

486 131930002001 1+

487 131950204001 1+

488 131950204003 1+

489 131999705004 1+

490 131999705006 1+

491 131999706001 1+

492 131999706002 1+

493 132130101001 1+

494 132130101003 1+

495 132130101004 1+

496 132130102011 1+

497 132130102021 1+

498 132130102022 1+

499 132130102023 1+

500 132130102024 1+

501 132130103001 1+

502 132130103002 1+

503 132130104001 1+

504 132130104002 1+

505 132130104003 1+

506 132130104004 1+

Page 11 of 24

Page 18: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

507 132130105001 1+

508 132130105002 1+

509 132130105003 1+

510 132130106001 1+

511 132130106002 1+

512 132130107001 1+

513 132130107002 1+

514 132219602011 1+

515 132219602023 1+

516 132250401021 1+

517 132250401022 1+

518 132250401023 1+

519 132250401024 1+

520 132270501003 1+

521 132270502002 1+

522 132270502003 1+

523 132270502004 1+

524 132270503001 1+

525 132270505001 1+

526 132270506002 1+

527 132270506003 1+

528 132437902002 1+

529 132437902003 1+

530 132437902004 1+

531 132437902005 1+

532 132499601001 1+

533 132499601002 1+

534 132499602001 1+

535 132519703002 1+

536 132519703004 1+

537 132519704004 1+

538 132532002001 1+

539 132532002002 1+

540 132532002003 1+

541 132719501001 1+

542 132719501002 1+

543 132719501004 1+

544 132719501005 1+

545 132731202002 1+

546 132731203002 1+

547 132731203003 1+

548 132731204003 1+

549 132759601001 1+

550 132879702005 1+

551 132879703001 1+

552 132930101002 1+

Page 12 of 24

Page 19: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

553 132930102011 1+

554 132930102012 1+

555 132930102021 1+

556 132930102022 1+

557 132930103001 1+

558 132930103002 1+

559 132930104002 1+

560 132930104003 1+

561 132930104005 1+

562 132930104006 1+

563 132930105001 1+

564 132930105004 1+

565 132930105005 1+

566 132930106001 1+

567 132950206011 1+

568 132950206012 1+

569 132950206022 1+

570 132950207002 1+

571 132950207003 1+

572 132950207004 1+

573 132950208001 1+

574 132950208002 1+

575 132950209011 1+

576 132950209014 1+

577 132950209021 1+

578 132971101002 1+

579 132971101003 1+

580 132971102002 1+

581 132971103001 1+

582 132971103002 1+

583 132971103003 1+

584 132971104002 1+

585 132971104003 1+

586 132971105081 1+

587 132971106011 1+

588 132971106022 1+

589 132971107003 1+

590 133059701004 1+

591 133059704001 1+

592 133119502013 1+

593 133130001011 1+

594 133130001012 1+

595 133130001013 1+

596 133130001021 1+

597 133130001022 1+

598 133130001023 1+

Page 13 of 24

Page 20: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

599 133130001024 1+

600 133130002001 1+

601 133130002002 1+

602 133130002003 1+

603 133130003011 1+

604 133130003012 1+

605 133130003013 1+

606 133130003021 1+

607 133130003022 1+

608 133130003023 1+

609 133130003024 1+

610 133130004001 1+

611 133130004003 1+

612 133130004004 1+

613 133130004005 1+

614 133130005011 1+

615 133130005012 1+

616 133130005013 1+

617 133130005021 1+

618 133130005024 1+

619 133130006001 1+

620 133130006002 1+

621 133130007001 1+

622 133130007002 1+

623 133130007003 1+

624 133130007004 1+

625 133130008001 1+

626 133130008002 1+

627 133130008003 1+

628 133130008004 1+

629 133130008005 1+

630 133130009001 1+

631 133130009002 1+

632 133130009003 1+

633 133130010001 1+

634 133130010002 1+

635 133130010003 1+

636 133130011001 1+

637 133130011002 1+

638 133130011003 1+

639 133130011004 1+

640 133130012001 1+

641 133130012002 1+

642 133130012003 1+

643 133130012004 1+

644 133130012005 1+

Page 14 of 24

Page 21: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

645 133130012006 1+

646 133130013001 1+

647 133130013002 1+

648 133130013003 1+

649 133130014001 1+

650 133130014002 1+

651 133130014004 1+

652 133130014005 1+

653 133130015001 1+

654 133130015002 1+

655 133130015004 1+

656 133130015005 1+

657 133199602002 1+

658 370079204002 1+

659 370079204003 1+

660 370079205002 1+

661 370079205003 1+

662 370079205005 1+

663 370250405001 1+

664 370250405002 1+

665 370250405003 1+

666 370250405004 1+

667 370250406001 1+

668 370250406002 1+

669 370250407011 1+

670 370250407012 1+

671 370250407021 1+

672 370250407022 1+

673 370250407023 1+

674 370250407031 1+

675 370250407032 1+

676 370250408001 1+

677 370250408002 1+

678 370250408003 1+

679 370250409001 1+

680 370250410001 1+

681 370250410002 1+

682 370250410003 1+

683 370250410004 1+

684 370250411001 1+

685 370250411002 1+

686 370250411003 1+

687 370250411004 1+

688 370250412001 1+

689 370250412002 1+

690 370250412003 1+

Page 15 of 24

Page 22: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

691 370250413011 1+

692 370250413021 1+

693 370250413022 1+

694 370250413023 1+

695 370250413031 1+

696 370250413032 1+

697 370250415011 1+

698 370250415012 1+

699 370250415021 1+

700 370250415022 1+

701 370250415023 1+

702 370250415031 1+

703 370250416011 1+

704 370250416013 1+

705 370250416014 1+

706 370250417011 1+

707 370250417013 1+

708 370250417021 1+

709 370250419011 1+

710 370250419012 1+

711 370250419021 1+

712 370250419022 1+

713 370250419023 1+

714 370250420001 1+

715 370250420002 1+

716 370250420003 1+

717 370250421011 1+

718 370250421012 1+

719 370250421014 1+

720 370250421021 1+

721 370250421022 1+

722 370250422001 1+

723 370250422002 1+

724 370250422003 1+

725 370250422004 1+

726 370250422005 1+

727 370250422006 1+

728 370250423001 1+

729 370250423002 1+

730 370250423003 1+

731 370250423004 1+

732 370250424011 1+

733 370250424012 1+

734 370250424021 1+

735 370250424022 1+

736 370250424023 1+

Page 16 of 24

Page 23: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

737 370250425011 1+

738 370250425012 1+

739 370250425021 1+

740 370250425031 1+

741 370250425041 1+

742 370250426011 1+

743 370250426012 1+

744 370250426021 1+

745 370250426022 1+

746 370250426023 1+

747 370250426031 1+

748 370250426032 1+

749 370250426033 1+

750 370250426041 1+

751 370570602033 1+

752 370570603041 1+

753 370570603042 1+

754 370570604001 1+

755 370570604002 1+

756 370570604003 1+

757 370570605001 1+

758 370570612011 1+

759 370570612012 1+

760 370570612013 1+

761 370570612014 1+

762 370570612021 1+

763 370570612022 1+

764 370570613001 1+

765 370570613002 1+

766 370570614001 1+

767 370570614002 1+

768 370570614003 1+

769 370570615001 1+

770 370570615002 1+

771 370570615003 1+

772 370570615004 1+

773 370570616001 1+

774 370570616002 1+

775 370570616003 1+

776 370570617011 1+

777 370570617012 1+

778 370570617023 1+

779 370570618021 1+

780 370570618022 1+

781 370570618023 1+

782 370570618024 1+

Page 17 of 24

Page 24: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

783 370570618031 1+

784 370570618032 1+

785 370570618033 1+

786 370570618034 1+

787 370570618041 1+

788 370570618042 1+

789 370570618043 1+

790 370570618044 1+

791 370570619011 1+

792 370570619021 1+

793 370570620011 1+

794 370570620012 1+

795 370570620021 1+

796 370570620022 1+

797 370570620023 1+

798 370570620024 1+

799 370670026031 1+

800 370670026041 1+

801 370670026042 1+

802 370670026043 1+

803 370670026044 1+

804 370670027011 1+

805 370670027012 1+

806 370670027013 1+

807 370670027032 1+

808 370670027033 1+

809 370670027034 1+

810 370670028011 1+

811 370670028012 1+

812 370670028013 1+

813 370670028041 1+

814 370670028042 1+

815 370670028043 1+

816 370670028062 1+

817 370670028071 1+

818 370670028072 1+

819 370670028073 1+

820 370670028081 1+

821 370670028082 1+

822 370670028091 1+

823 370670028092 1+

824 370670040071 1+

825 370670040072 1+

826 370670040091 1+

827 370670040092 1+

828 370670040101 1+

Page 18 of 24

Page 25: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

829 370670040102 1+

830 370670040103 1+

831 370670040111 1+

832 370670040112 1+

833 370670041021 1+

834 370670041022 1+

835 370670041031 1+

836 370670041032 1+

837 370670041041 1+

838 370670041042 1+

839 370670041043 1+

840 370939702012 1+

841 370970612031 1+

842 370970612032 1+

843 370970612042 1+

844 370970613022 1+

845 370970613023 1+

846 370970613031 1+

847 370970613032 1+

848 370970613041 1+

849 370970613042 1+

850 370970614011 1+

851 370970614012 1+

852 370970614013 1+

853 370970614021 1+

854 370970614022 1+

855 370970614031 1+

856 370970614032 1+

857 370970614033 1+

858 370970614041 1+

859 370970614042 1+

860 370970614051 1+

861 370970614052 1+

862 370970614061 1+

863 370970614062 1+

864 370970614072 1+

865 370970614081 1+

866 370970615011 1+

867 370970615012 1+

868 370970615021 1+

869 370970615022 1+

870 370970615031 1+

871 370970615032 1+

872 370970616011 1+

873 370970616012 1+

874 370970616021 1+

Page 19 of 24

Page 26: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

875 370970616022 1+

876 370970616023 1+

877 371050301021 1+

878 371050301023 1+

879 371050302002 1+

880 371050302003 1+

881 371050304021 1+

882 371050304024 1+

883 371050305012 1+

884 371050305032 1+

885 371050306011 1+

886 371050306012 1+

887 371050306021 1+

888 371050306023 1+

889 371050307023 1+

890 371190030152 1+

891 371190030153 1+

892 371190030161 1+

893 371190030162 1+

894 371190030163 1+

895 371190056141 1+

896 371190057091 1+

897 371190057092 1+

898 371190057112 1+

899 371190057121 1+

900 371190057122 1+

901 371190057132 1+

902 371190057172 1+

903 371190057173 1+

904 371190058111 1+

905 371190058112 1+

906 371190058121 1+

907 371190058122 1+

908 371190058123 1+

909 371190058161 1+

910 371190058172 1+

911 371190058231 1+

912 371190058232 1+

913 371190058233 1+

914 371190058234 1+

915 371190058321 1+

916 371190058331 1+

917 371190058332 1+

918 371190058341 1+

919 371190058342 1+

920 371190058351 1+

Page 20 of 24

Page 27: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

921 371190058422 1+

922 371190058423 1+

923 371190058432 1+

924 371190058451 1+

925 371190058452 1+

926 371190058461 1+

927 371190058462 1+

928 371190058471 1+

929 371190058472 1+

930 371190058481 1+

931 371190058482 1+

932 371190058483 1+

933 371259510003 1+

934 371259511001 1+

935 371259511002 1+

936 371259511003 1+

937 371259511004 1+

938 371259511005 1+

939 371259512001 1+

940 371539701001 1+

941 371590509032 1+

942 371590509033 1+

943 371590509043 1+

944 371590510011 1+

945 371590510012 1+

946 371590510013 1+

947 371590510021 1+

948 371590510022 1+

949 371590510023 1+

950 371590510024 1+

951 371590511011 1+

952 371590511012 1+

953 371590511013 1+

954 371590511014 1+

955 371590511022 1+

956 371590512012 1+

957 371590512013 1+

958 371590514001 1+

959 371590514002 1+

960 371590514003 1+

961 371590514004 1+

962 371590515011 1+

963 371590515012 1+

964 371590515013 1+

965 371590515021 1+

966 371590515022 1+

Page 21 of 24

Page 28: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

967 371590516001 1+

968 371590516002 1+

969 371590516003 1+

970 371590516004 1+

971 371590516005 1+

972 371590517001 1+

973 371590517002 1+

974 371590517003 1+

975 371590517004 1+

976 371590517005 1+

977 371590518011 1+

978 371590518012 1+

979 371590518013 1+

980 371590518021 1+

981 371590518022 1+

982 371650105001 1+

983 371650105002 1+

984 371679301013 1+

985 371679301021 1+

986 371679301023 1+

987 371679302001 1+

988 371679303001 1+

989 371679303002 1+

990 371679303003 1+

991 371679305001 1+

992 371679305002 1+

993 371679307001 1+

994 371679307002 1+

995 371679307003 1+

996 371679308011 1+

997 371679309001 1+

998 371679309002 1+

999 371679309003 1+

1000 371679310001 1+

1001 371679310004 1+

1002 371679310005 1+

1003 371679311001 1+

1004 371679311003 1+

1005 371679311004 1+

1006 371679312012 1+

1007 371679312013 1+

1008 371679312014 1+

1009 371679312015 1+

1010 371679312016 1+

1011 371679312017 1+

1012 371679312021 1+

Page 22 of 24

Page 29: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

1013 371679312022 1+

1014 371679312023 1+

1015 371690704001 1+

1016 371690705011 1+

1017 371690705012 1+

1018 371690705013 1+

1019 371690705014 1+

1020 371690705031 1+

1021 371690705032 1+

1022 371690705033 1+

1023 371690705034 1+

1024 371690705041 1+

1025 371690705042 1+

1026 371790201003 1+

1027 371790202032 1+

1028 371790203051 1+

1029 371790203052 1+

1030 371790203061 1+

1031 371790203091 1+

1032 371790203101 1+

1033 371790203102 1+

1034 371790203103 1+

1035 371790203111 1+

1036 371790203112 1+

1037 371790203113 1+

1038 371790203121 1+

1039 371790203122 1+

1040 371790203131 1+

1041 371790203141 1+

1042 371790203142 1+

1043 371790203151 1+

1044 371790203152 1+

1045 371790203161 1+

1046 371790203162 1+

1047 371790203171 1+

1048 371790203172 1+

1049 371790207011 1+

1050 371790207012 1+

1051 371790207021 1+

1052 371790208001 1+

1053 371790208002 1+

1054 371790208003 1+

1055 371790208004 1+

1056 371790209011 1+

1057 371790209023 1+

1058 371790210041 1+

Page 23 of 24

Page 30: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

Exhibit A ‐ Windstream NC / GA Porting Analysis

Record Count BLOCK GROUP Total Port Count

1059 371790210042 1+

1060 371790210051 1+

1061 371790210053 1+

1062 371790210061 1+

1063 371790210062 1+

1064 371790210071 1+

1065 371790210072 1+

1066 371790210081 1+

1067 371790210082 1+

1068 371790210083 1+

1069 371790210091 1+

1070 371790210101 1+

1071 371790210102 1+

1072 371790210103 1+

1073 371790210111 1+

1074 371790210113 1+

1075 371790210121 1+

1076 371790210122 1+

1077 371790210131 1+

1078 371790210132 1+

1079 371790210141 1+

1080 371790210142 1+

1081 371790210151 1+

1082 371790210152 1+

Page 24 of 24

Page 31: COMMENTS OF WINDSTREAM CORPORATION€¦ · I. WINDSTREAM’S ANALYSIS OF CUSTOMER CHURN AND NUMBER PORTING RECORDS INDICATES EXTENSIVE OVERSTATEMENT OF CABLE COVERAGE IN WINDSTREAM’S

7

Phase II, and such a presumption should be rebuttable only through actual billing record or

engineering evidence that the unsubsidized competitor is offering service in that location.

Respectfully submitted,

/s/ Malena F. Barzilai

Malena F. Barzilai

Eric N. Einhorn

Windstream Corporation

1101 17th St., N.W., Suite 802

Washington, DC 20036

(202) 223-7664 (phone)

(202) 223-7669 (fax)

Its Attorneys

April 12, 2012