Comcast Business VoiceEdge Companion Applications
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Our Network Works Where You Work Comcast Business VoiceEdge® is an affordable, cloud-based, award-winning phone service offering a range of PBX and unified communications (UC) features designed to help businesses optimize their communications while making management easy for administrators. This includes a mobile app for both iOS and Android devices to manage your voice application anywhere at anytime. And now, VoiceEdge™ Companion Applications offer easy integration into some of the most popular third party business applications available today. VoiceEdge™ Companion Applications There are new, free applications for use with VoiceEdge™ which help with employee productivity and efficiency without the need for additional processes or resources. The new companion desktop applications are available on both Mac 1 and PC. In conjunction with VoiceEdge™ for Skype for Business and VoiceEdge™ for Office 365, the desktop application allows you to initiate, answer, hold or end your call from the convenience of your computer. During a call, you can utilize a variety of features, such as placing a call on hold, call transfer, call resume, moving a call to a new device, or placing the phone on “do not disturb.” You can get access to these Comcast Voice Apps for free through the Comcast Cloud Solutions Marketplace. Benefits of Integration VoiceEdge™ for Skype for Business connects VoiceEdge™ to your Skype for Business account allowing you not only to click-to-dial through your Skype for Business contacts but can initiate these calls while in a chat. Additionally, when an end-user is on a call in Skype initiated through VoiceEdge™ for Skype, the presence within Skype changes showing the user is on a call. During a call, you can utilize a variety of features, such as placing a call on hold, call transfer, call resume, moving a call to a new device, or placing their phone on “do not disturb.” By leveraging the voice app, calls initiated from Skype will have the highest possible call quality as the calls will be carried over Comcast’s dedicated Voice over IP network. Comcast Business VoiceEdge ® Companion Applications 1 Skype for Business is not available on Mac
Transcript of Comcast Business VoiceEdge Companion Applications
Our Network Works Where You WorkComcast Business VoiceEdge® is an affordable, cloud-based, award-winning phone service offering a range of PBX and unified communications (UC) features designed to help businesses optimize their communications while making management easy for administrators. This includes a mobile app for both iOS and Android devices to manage your voice application anywhere at anytime. And now, VoiceEdge™ Companion Applications offer easy integration into some of the most popular third party business applications available today.
VoiceEdge™ Companion ApplicationsThere are new, free applications for use with VoiceEdge™ which help with employee productivity and efficiency without the need for additional processes or resources. The new companion desktop applications are available on both Mac1 and PC.
In conjunction with VoiceEdge™ for Skype for Business and VoiceEdge™ for Office 365, the desktop application allows you to initiate, answer, hold or end your call from the convenience of your computer. During a call, you can utilize a variety of features, such as placing a call on hold, call transfer, call resume, moving a call to a new device, or placing the phone on “do not disturb.”
You can get access to these Comcast Voice Apps for free through the Comcast Cloud Solutions Marketplace.
Benefits of IntegrationVoiceEdge™ for Skype for Business connects VoiceEdge™ to your Skype for Business account allowing you not only to click-to-dial through your Skype for Business contacts but can initiate these calls while in a chat. Additionally, when an end-user is on a call in Skype initiated through VoiceEdge™ for Skype, the presence within Skype changes showing the user is on a call. During a call, you can utilize a variety of features, such as placing a call on hold, call transfer, call resume, moving a call to a new device, or placing their phone on “do not disturb.” By leveraging the voice app, calls initiated from Skype will have the highest possible call quality as the calls will be carried over Comcast’s dedicated Voice over IP network.
Comcast Business VoiceEdge®
Companion Applications
1 Skype for Business is not available on Mac
VoiceEdge™ for Office 365 integrates directly with Microsoft Outlook Web Access allowing the VoiceEdge™ user to call from contacts as well as click-to-dial phone numbers in emails and calendar and meeting invitations.
Slack integration with VoiceEdge™ allows VoiceEdge™ customers with Slack to start an audio conference while in Slack with a simple slash command. Once the app is installed, it is as easy as entering the Slack slash-command /bveconference.
Small Businesses to Enterprises–It’s Time to Enhance Your Voice Solutions The Companion Applications are available for free today for VoiceEdge™ customers.
For More InformationFor more information, please contact your local account representative.
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